Annual Report 2008 - 2009 Volunteers are
Vital
Volunteering SA&NT Inc. - Head Office 1st Floor Torrens Building, 220 Victoria Square Adelaide SA 5000 T: 08 8221 7177 F: 08 8221 7188 E: reception@volunteeringsa.org.au W: www.volunteeringsa.org.au
Message
Patron’s
Volunteers and their simple acts of kindness make an enormous difference to the world in which we live. During my time as Governor of South Australia, and as patron of Volunteering SA&NT (VSA&NT), I’ve seen and heard some inspiring stories of volunteering. I can’t imagine where we would be without the amazing efforts of our emergency service volunteers, the ambos, or organisations like Red Cross and ‘St Vinnies’, the Returned and Services League and Legacy. There are volunteers who care for our environment; clean up graffiti; rescue animals in need; help the disadvantaged; promote the arts, culture and sport; and advance developments in health and education. From a diversity of gender, age, ethnicity, abilities, educational and economic backgrounds, all are highly valued members of our community. Their contribution and commitment help make this State a wonderful place to live. Words can’t describe the huge impact they have in setting an example to others. The economic crisis that has swept the world, followed by the spate of tragic natural disasters in our own country, has impacted heavily on all volunteer organisations. This has placed pressure on funds and on the demand for volunteer effort. Fortunately VSA&NT, as the peak body for volunteering in South Australia and Northern Territory, plays a key role by linking volunteers to organisations and sharing knowledge and resources. We are forever indebted to Mavis Reynolds and Joy Noble, the two dynamic women whose vision resulted in the establishment of the South Australian Volunteer Centre over 26 years ago, which in turn led to the establishment of Volunteering SA Inc. in 1994 and then Volunteering SA&NT Inc. in 2007. I thank everyone associated with VSA&NT for their generous and determined efforts over the past year and wish you all an active, engaging and enjoyable year ahead. His Excellency Rear Admiral Kevin Scarce AC CSC RANR Governor of South Australia Patron of Volunteering SA&NT
Volunteers are Vital
Report
Chairman’s
What a challenging year this has been for our organisations, communities and volunteers. Who would have anticipated the global financial crisis, the Queensland floods or the severe crisis caused by the Victorian bushfires? The events of the past year have highlighted the importance of a dynamic volunteering infrastructure to support volunteers and volunteer involving organisations in our community. As has been proven so many times in the past, volunteers are here to help, not only in everyday circumstances, but also in times of hardship and tragedy. In 2008-09 our community has witnessed extraordinary hardships and tragedies, not just locally, but on a national scale too. The global financial crisis has placed enormous strain on our not-for-profit organisations. It will be the volunteer workforce that sustains the sector through this greatest of challenges. We are lucky to have more than 50% of our SA population ready and willing to help in their communities. Demand is growing for volunteering services, particularly in the community services sector, as need for welfare support grows. This places increased pressures on not-for-profit organisations which not only have to cope with the growing demand for their services, but have to recruit and train volunteers. This comes at a cost for those agencies and organisations that help us recruit, train, equip, and protect volunteers in the course of their work. Through our advocacy and capacity building activities, VSA&NT has continued to support volunteer resource centres throughout SA as well as working directly with volunteer involving organisations in SA and NT to enhance volunteer management practice. This year we saw changes within our Ministerial representation in State Parliament. VSA&NT would like to thank Ministers Jennifer Rankin and Paul Caica for their passion, advocacy and support for volunteering. We welcome SA’s new Minister for Volunteers Tom Koutsantonis. As the peak body for volunteering, we look forward to working with the Minister and encouraging his involvement within our sector. We are also pleased to be part of and contribute to the Advancing Communities Together partnership through the Volunteer Ministerial Advisory Group.
Annual Report 2008 - 2009
On behalf of VSA&NT, I would like to thank our Federal and State funding partners and sponsors who have worked along side us and shared our commitment to volunteering. Personally, I would like to take this opportunity to thank the Board for their support and commitment. We have had an exceptional team this year. I particularly would like to recognise the work of Sandra Waite over the last four years, particularly her untiring efforts to help build the business of VSA&NT, her contribution to the Compliance Committee, the National Standards project and the Board. Sandra’s knowledge of local government and volunteer management has been invaluable. We wish Sandra well in her new role with the Council at Port Pirie and look forward to her continued involvement in volunteering in our regional communities. Sue Keith began volunteering for VSA&NT in 2007. Over the past two years, Sue has been chosen by her peers to represent them on the VSA&NT Board, holding the position of Volunteer Staff Representative. Sue brings a wealth of knowledge and experience to VSA&NT and although no longer able to be nominated for our Board, we are delighted that Sue’s volunteering at VSA&NT has led to employment with us. Robyn Rouvray retired earlier this year having served 20 months on the VSA&NT Board. I thank Robyn for her valued contributions and in-depth sector knowledge. This year our co-opt Board position was held, although temporarily, by Herb Mack from our Aboriginal Reference Group. Herb has been involved with VSA&NT for many years and we welcomed his community knowledge and passion. Bruce Hammond, Chair of the Aboriginal Reference Group, is the appointed replacement and we look forward to our on-going relationships and support from the Aboriginal Reference Group. In my role as Chairman of VSA&NT I have continued to represent our organisation at many events, conferences and meetings. I have been honoured to serve our Australian volunteering community in leadership roles at both State and National levels as SA Board representative and President of Volunteering Australia, during a time of policy and funding changes. These opportunities were a great privilege and I would again like to thank the Board for their support of me personally and professionally in undertaking these roles. To the staff and volunteers of VSA&NT, we thank you for your endless energy, passion and knowledge, which enable us to grow and serve our valued membership and partners. Volunteers are an incredible resource, who contribute to the ongoing wellbeing of our society, environment and economy. At VSA&NT, we will continue to lead in developing pathways to enhance the growth, management and retention of volunteers and the volunteering experience. This past year the amazing contributions that volunteers provided for our communities when faced with the direst situations has been truly evident. The success of our actions cannot be measured, but certainly have benefits for those in need and for those who provide their time and resources for no financial gain. Volunteers are the unsung heroes of our country. Janet Stone Chairman Volunteering SA&NT
Volunteers are Vital
Report
CEO’s
Since joining VSA&NT just over 12 months ago, I have endeavoured to meet as many people from the sector as possible and this has reinforced my belief that I am very fortunate to be surrounded by passionate people, all wanting to make a difference to our communities. Earlier this year, as catastrophes unfolded here and interstate, volunteers stood side by side in the emergency and support services, helping the frail and elderly during heatwaves, working through recovery operations of immense proportions, and supporting charities and local organisations. Some belonged to our member organisations; some were just ordinary people who made extraordinary commitments, often sweeping others up with their overwhelming desire to help others less fortunate. Every day, volunteers are rebuilding and renewing our communities, through their work in our environment, our libraries, aged-care facilities, in sports, the arts, health and with diverse communities – and always in selfless ways that underpin our society. Volunteering goes beyond being a contribution to our economy and environment; it is a personally rewarding way of life, enhancing psychological and physical well-being. At VSA&NT, we work to enrich volunteering experiences and encourage self-reliance in volunteer management, recruitment, retention and recognition of volunteers. One of my first jobs on taking up the position of CEO was implementing our business and operational plans, based on our Strategic Plan 2008 – 2011 goals of Leading, Partnering, Building and Viability, in South Australia and the Northern Territory. Our achievements during the past 12 months, (detailed in ‘Our Measurers’ on pages 6-10), reflect the comprehensive efforts of the VSA&NT workforce, both paid and unpaid; and build on the foundations laid by Moira Deslandes and other previous visionaries at VSA&NT.
Annual Report 2008 - 2009
Continuous improvement and quality are key elements of our work ethic and we strive to ensure that these characteristics permeate all our projects and services. We are fortunate too, that our workforce is very stable, ensuring our substantial corporate knowledge remains within the organisation and at the service of all those we work with. We are always working at improving and promoting the interests of volunteering in South Australia and the Northern Territory, whether it be meeting with State or Federal Ministers, promoting issues at national level through Volunteering Australia, providing position papers to guide policy or working on confidential issues within volunteering organisations. We will always push hard to grow and enhance volunteering, and it is never more rewarding than when the benefits are felt right through to the individual level. We know, for example, that our colleagues in regional and remote areas are seeking equity of opportunities with their metropolitan counterparts, particularly in training. We also know some regions have a number of volunteer support services and others none at all, creating an inequitable service model. We have raised these issues with Government and are confident that these imbalances will be addressed. In recent months, an enjoyable aspect of my work has been developing long term solutions, processes, systems, with new hardware and software to improve VSA&NT’s Information and Communication Technologies (ICT) infrastructure. We are working on a new website, new referral database, new membership database and an overarching data warehousing system, all due to be in place within the next six months. These new ICT tools will help assist us to be more efficient in our work, reduce duplication and increase volunteer and staff satisfaction. I am also very pleased with the progress of our business development strategies in relation to growth opportunities and also our corporate volunteering strategy. I have had many valuable experiences since joining VSA&NT, none more powerful or rewarding than working alongside our committed, organised and dedicated volunteers; Board, Aboriginal Reference Group, committees, and office volunteers alike, who indeed are the backbone of VSA&NT and who deserve singular thanks and recognition. Thanks also to our members, supporters, funders, networks and friends, whose support is vital. In concluding this report, I thank all the staff for their immeasurable commitment, hard work and help in making all our achievements possible. Thank you also to the Board, led by Chairman Janet Stone, for their unerring guidance and support. I look forward to meeting the challenges and opportunities to shape and grow volunteering into the future. Evelyn O’Loughlin CEO Volunteering SA&NT
Volunteers are Vital
Measures
Our
VSA&NT has continued to progress against the measures defined in our Strategic Plan 2008-2011 for the goals of leading, partnering, building and viability.
Leading Focus: Leadership and experts, media, effective and cutting edge research, policy contributions, advocacy and promotion VSA&NT worked with over 1,900 organisations during the year and involving more than 70,000 individual contacts. This represents a slight increase over the previous year and demonstrates the continuing leadership role of VSA&NT. The membership base has remained stable, a significant achievement in the current economic climate, with a financial membership of 404 organisations and individuals at 30 June 2009. The volunteer referral service is the foundation of support to those seeking volunteer opportunities. Services are provided by phone, email, online and by face to face interviews. During the year VSA&NT referred over 2,000 volunteers to volunteering positions. This data does not include the significant number of people who accessed opportunities through the VSA&NT website. Clients of the face to face referral service reflected the diversity of our community. VSA&NT also provided additional placement support for volunteers through a one day per week volunteer inclusion placement service for people with disabilities, with 27 volunteers successfully placed during the year. Publicity in SA and the NT has been very successful in raising the profile of volunteering and the role of VSA&NT as the peak body for volunteering. Accessing media during this period has resulted in the generation of 205 media mentions, a significant 64% increase over the previous year. Of these, the coverage was 50% SA State-wide, 22% SA Regional, 12% National and 14% NT. A considerable increase in Northern Territory media coverage is indicative of VSA&NT’s growing profile in the region. Notably, radio interviews grew to 34% of the media take up, print media accounted for a significant 62%. VSA&NT provided advice at the macro level to government as the peak body for volunteering in SA and NT, and advice at the micro level to government district offices, divisional and specific sites. Some examples include: •
Member of the Human Service Peaks Forum, to improve the health and wellbeing of all South Australians. Contributed to the development of the Stronger Together Agreement, the partnership agreement between the Health and Community Services Sector, the SA Department of Health and the Department for Families and Communities.
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National Compact. VSA&NT contributed to all consultation phases as part of the proposed creation of a new relationship between the Australian Government and the Third Sector.
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Submission to National Human Rights Consultation.
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Submission to the Productivity Commission on the contribution of the NFP sector, combined response through Volunteering Australia.
Annual Report 2008 - 2009
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Submission to Volunteering Australia’s Discussion Paper: Towards a National Volunteer Strategy.
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Submission to Volunteering Australia’s Feedback Report - Towards a National Strategy for Volunteering.
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Submission to Volunteering Australia’s Vision for Volunteering Infrastructure in Australia 2011.
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Submission to Volunteering Australia’s Review of the National Standards for Involving Volunteers in Not For Profit Organisations - Phase 1.
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Ongoing participation as a SA State Strategic Plan Alliance partner.
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VSA&NT also contributed to Volunteering Australia’s National Survey of Volunteering Issues.
Partnering Focus: Collaboration, participation, corporate sector, academia, employee programs, community engagement, national and international networks We have maintained our existing or created new partnerships that have been formalised in MoUs, with: -
Australian Volunteers International, relating to Aboriginal youth volunteering in India
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Volunteering WA, for the use of the Viktor Online Volunteer Referral Service Database
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TAFE SA
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Unions SA
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Sport SA
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Southern Volunteering SA Inc. and Northern Volunteering SA Inc. , for the delivery of volunteer training
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Volunteering Tasmania, relating to the conduct of external trials of the Volunteer Management Review Tool, developed by Volunteering Tasmania as part of the HACC Volunteer Management Project
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Volunteering Queensland, through the implementation of volunteering opportunities in SA and NT for CPA Australia employees.
The University of SA and VSA&NT are continuing working towards a partnership for a graduate certificate in volunteering and community services and an MoU is under construction. Consistent with VSA&NT’s commitment to working in partnership, during this period VSA&NT formed or continued collaborative partnerships with many organisations. Examples of active partnerships included: on-going relationship with DFEEST’s Interlink English Language Services and Skills Work SA for the referral of migrants into volunteering; working with the Office for the Ageing and CALD HACC agencies on the CALD/HACC Working Party for Volunteering; participation on the TAFE SA Active Volunteering Implementation Working Party; Australian Institute of Company Directors to place AICD Graduates from the corporate sector to NFPs Boards; Archer College for online training opportunities; Adelaide Metropolitan Area Consultative Committee and other key NFP’s on a joint Working Party to address improving governance in the NFP Sector; and collaboration with Office for Volunteers on delivering sessions at the 2008 State Volunteer Congress ‘Uncrossing the Wires’, celebrating International Volunteer Day on 5 December 2008. Our key partnership with the Aboriginal Reference Group has continued and this year highlights have included governance and personal development training in Aboriginal communities, support for Aboriginal organisations to strengthen volunteer programs, promotion of volunteering at targeted events, for example the Vibe Alive
Volunteers are Vital
Festival, State Aboriginal Youth Expo and the Alice Springs and Darwin Shows, support at the national level to develop inclusive practice and a close association with the VSA&NT Board. In this period the Reference Group has partnered in national research and worked with local and national international volunteering bodies to provide opportunities for Aboriginal people to volunteer overseas. An MoU was signed with Australian Volunteers International resulting in four Aboriginal youth volunteering in India. VSA&NT’s Corporate Volunteering and Event Volunteering programs both achieved great success during the year. The Corporate Volunteering program involved matching employee volunteers with like-minded NFPs, for example: The Cancer Council with Tour Down Under, The Heart Foundation with AGL, ASIC & Savings and Loans at the Clipsal 500, Juvenile Diabetes (Spin for a Cure) with Eli Lilly & Co., Minton Farm Animal Rescue and Prospect Council Community Project with BT Finance Group. Over the past 12 months VSA&NT has presented numerous information sessions to business and community representatives, positioning the organisation strongly amongst the business community and providing us with the prospect of expanding networks and forming partnerships. During the year VSA&NT was active in building and strengthening regional networks. Involvement with the Port Lincoln and Whyalla Volunteer Managers Networks has resulted in VSA&NT delivering training workshops in the region, applying for ‘Community Building’ funding, linking with the Regional Country Leadership Programs and partnering with the Whyalla Economic Development Board in the New Settlers Support Project. Training delivery and promotion partnerships were developed with 12 metropolitan and regional councils and five NFP’s. Organisational Specific Training was developed by VSA&NT for five organisations in the metropolitan area and four in regional centres.
Building Focus: Public awareness & perception, training, use of technology, forums for learning, cooperative administrative arrangements, increased professionalism This year VSA&NT trained 2,980 individuals, an increase of 204 or 7% on the previous year. 2,411 of training recipients, representing 81% of the total, were volunteers and 19% were Volunteer Managers. 107 different training courses or modules were presented during the year. During the year VSA&NT developed seven new training modules, with support materials and information sheets, covering a range of subjects including Managing Volunteer Burnout and Skill Based Matching to Volunteers Roles. There was an increased focus on training in regional SA and the Northern Territory during the year. For example, VSA&NT prepared a training resource ‘Effective Volunteering / Supporting New Settlers’ to support the project being developed in partnership with the Whyalla Economic Development Board. VSA&NT trainers from Adelaide conducted training sessions covering four topics in Alice Springs and introduction to volunteering sessions were also presented in Darwin. 47 attendees, representing 45 organisations, completed training in the National Standards during the year. 153 organisations have now undertaken this training since VSA&NT commenced delivering the workshops four years ago.
Annual Report 2008 - 2009
VSA&NT partnered with Carnegie Mellon University’s, Heinz College Australia on the project ‘Keeping up our Standards’, an evaluation of the factors influencing the implementation of the National Volunteer Standards by South Australian volunteer involving organisations. Over 100 volunteer involving organisations were invited to participate in the project. Recommendations from this project will inform improvements in national standards implementation across the sector. In partnership with Volunteering Tasmania, VSA&NT piloted an assessment tool to gauge the implementation of the National Standards in two organisations whose volunteer managers had received National Standards training. Both of these organisations showed a high level of compliance to the National Standards. VSA&NT continued its participation in Volunteering Australia’s Review of the National Standards for Volunteer Involving Organisations. Involvement in this period included participation on the Survey Design Panel, comment on Terms of Reference and Draft Reports and following release of the Final Report - participation at the national level, in determining strategies for the implementation of recommendations. Participation in network meetings was a strong focus during the year, with attendance at 150 network meetings and events; approximately double the number attended in the previous year. VSA&NT are actively involved in more than 30 networking groups. VSA&NT hosts regular policy discussions with the federally funded Volunteer Resource Centres, to examine current issues and strategies for advancing volunteering. VSA&NT worked with all Volunteer Resource Centres across South Australia and the Northern Territory, and provided special assistance to those that received one-off Office of Volunteers seed funding. In addition, analysis of VSA&NT Help Desk enquiries indicates that Volunteer Managers have sought assistance across a range of issues, inclusive of: •
Interface between paid staff and volunteers.
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Engaging and working with younger volunteers.
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Police checks.
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Mandatory reporting.
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Discipline and dismissal of volunteers.
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Code of Conduct for volunteers.
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Recognition of volunteers.
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Volunteer job descriptions.
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Insurance.
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Out-of-pocket expenses.
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Training volunteers who have no interest in training.
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Recruiting culturally appropriate volunteers.
Volunteers are Vital
Viability Focus: Informed behaviours, governance models, business practices, profitability, market development, customer service, imaging and branding, sustainability This year 89% of income has come from government sources and the remaining 11% is self-generated income. VSA&NT volunteers worked over 7,058 hours for the organisation. The value of this contribution was $155,841.00 at $22.08 per hour, and represented 3.6 full time equivalent paid staff. The strong sales in merchandise indicate we are building the brand of volunteering and the use of the Red V symbol by our members and partners continues to feature in many promotions and publicity campaigns. Promotional strategies included the distribution of over 5,000 Vitality magazines and paid advertising with relevant editorial submissions such as, ‘Boomer’ magazine – targeting retirees; and in The Advertiser business pages to promote corporate volunteering and metropolitan papers for events such as National Volunteer Week. The weekly distribution of approximately 2,400 V-News electronic bulletins was used to inform the community and as a promotional tool for VSA&NT. Positive feedback for the V-News and Vitality magazine from a recent survey reinforced our hard work in keeping our sector informed on achievements and issues concerning volunteer involving organisations. National Volunteer Week was launched in Rundle Mall by our Patron the Governor, His Excellency Rear Admiral Kevin Scarce AC CRC RANR, followed by our high visibility for the duration of the week in the ‘volunteering kiosk’ in the centre of Rundle Mall. The kiosk showcased VSA&NT, in partnership with 36 member organisations to the general public. In partnership with the Arafura Games in Darwin, VSA&NT delivered a successful Volunteer of the Day award scheme with our staff presenting prizes for the volunteer of the day. The winners represented a realistic cross section of Darwin society, with CALD people represented along with seniors and young volunteers. VSA&NT completed all reporting as required under our funding agreements with State and Federal Governments. Financial, activity and outcome reports all showed a high level of compliance to the requirements defined in the agreements. Following the completion of the external HACC audit and self audits to National Standards and Service Excellence Models in the previous year, VSA&NT commenced the review and updating of all policies and procedures. This work entailed significant research into best practice to inform policy reform. The revised VSA&NT policies will be a valuable resource for our members, supported by policy guidelines, to assist members in tailoring policies to meet their specific needs. Two ‘Peak Body Satisfaction Surveys’ were completed during the year. The most recent survey rated VSA&NT’s Quality Advice and Information to member agencies at 78% average or exceeding expectations; and our leadership role was rated at 68% average or exceeding expectations.
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Annual Report 2008 - 2009
Workforce
VSA&NT’s Board Members
Janet Stone (Chairman), Julie Pollard (Deputy Chair), Tim Jackson (Treasurer), Moira Deslandes (until August 2008), Evelyn O’Loughlin (from August 2008 Public Officer), Sandra Waite, Sue Keith (Staff Representative), Robyn Rouvray (until June 2009), Mark Witham, Herb Mack (from February until May 2009 co-opt Member), Bruce Hammond (from June 2009 co-opt Member). In the past financial year the Board met nine times and a further two are scheduled between 30 June and 14 October 2009 (AGM).
Finance and Business Development Committee Members Tim Jackson (Chairman & Treasurer), Moira Deslandes (until August 2008), Evelyn O’Loughlin (from August 2008), Wendy Northey (Accountant), Joe Capozza (co-opt), Mark Witham, Annette Barlow, Marianne Blute (until January 2009), Robyn Rouvray (until June 2009). The Finance and Business Development Committee met five times and a further three are scheduled between 30 June and 14 October 2009 (AGM).
Compliance Committee Members Sue Keith (Chairman), Moira Deslandes (until August 2008), Evelyn O’Loughlin (from August 2008), Annette Barlow, Sandra Waite, Kaye Mahomet, Shirley Terrell (until June 2009). The Compliance Committee met six times and a further one is scheduled between 30 June and 14 October 2009 (AGM).
Governance Review Taskforce Committee Members Janet Stone (Chairman), Moira Deslandes (until August 2008), Evelyn O’Loughlin (from August 2008), Sue Keith, Patricia Witham, Gary Byron. The Governance Review Taskforce Committee has met twice during the 2008-2009 financial period.
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VSA&NT’s Partners - Aboriginal Reference Group Members Bruce Hammond, Herb Mack, Ken Liddle, Maxine Turner, Lenore Chantrelle, Fiona Coulthard/Stanley, Elizabeth Hurrell, Jessica Koolmatrie, Anna Caponi.
Volunteers Azidah Abdul Aziz, Barry Addison, Lynette Bacon, Myrna Bull, John Carli, Kyla Casey, Socheat Chak, Carolyn Davies, Moira Deslandes, Pam Evans, Mark Fielder, Richard Geyer, Perry Hamilton-Smith, Julie Hansen, Janice Kain, Pauline Keane, Sue Keith, Janis Kerr, John Kimber, Eva Lawrence, D’Arcy Lunn, Alastair McFarlane, Hayden Massalsky, Tony Mitchell, Fran Moore, Jane Osborn, Don Pitt, Ross Prout, Joseph Rankoff, Mel Roddem, Josephine Swiggs, Shirley Terrell, Ellen Tindale, Ian Tonkin, Bob Watson, Peter Watters, Dawn Wearn, Cameron Wesley, Stacey Wilkey, Alex Werchon, Alex William, Alta Van Zyl.
Students Mehdi Golzarfar, Shane Hough, Lu Tan.
VSA&NT volunteers worked over 7,058 hours at $22.08 per hour = $155,841 in this financial year. This is equal to 3.57 full-time equivalent paid positions.
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Annual Report 2008 - 2009
Executive Staff Evelyn O’Loughlin - CEO
Staff - Adelaide Office Tracey Miller - PA to CEO Martyn Paxton - Policy Officer Sascha Loffler - Customer Services Officer (incorporating Tenancy Support Officer) Robyn Haworth - Design Officer Annette Barlow - Finance and Payroll Officer Kaye Mahomet - VMP Manager Jo Larkin - Sector Development Officer (Communities of Interest) Liam Hanna - Sector Development Officer (HACC & Regional) David Waylen - Volunteer Services and Training Manager Alexander Werchon - ICT Officer Anna Williamson - Inclusion Project Officer (Referral Service) Denese Wyatt - Your Best Years Project Officer Ellen Tindale - Website Redevelopment Project Manager Sue Keith - Project Officer
Staff - Alice Springs Office Robyn Toi - Clerical and Administrative Support Officer
Staff - Darwin Office James Sadler - Regional Development Officer Tanya Miller - Clerical and Administrative Support Officer Megan Thorne - Clerical and Administrative Support Officer
Consultants and Contractors Eleonora Zappia & Associates EPAC Salary Solutions Bliss Web Engine Ariel Printing Pride Business Solutions Pty Ltd Moira Deslandes Teresa Forest Denese Wyatt (PROMOTE THAT!) Wendy Northey (Community Sector Business Services) Business SA Volunteering WA Alchemy Training Edvance Diversity Troy Poulish David Waylen Jennifer Adams
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Report
Independent Auditor’s
To the Board of Volunteering SA and NT Inc
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Annual Report 2008 - 2009
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Board
Statement by the
Volunteering SA and NT Inc A.B.N. 82 279 275 584
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Annual Report 2008 - 2009
Report
Board of Management Volunteering SA and NT Inc A.B.N. 82 279 275 584
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Statement
Income
for the year ended 30th June 2009
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Annual Report 2008 - 2009
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Sheet
Balance
as at 30th June 2009
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Annual Report 2008 - 2009
Statements
Notes to the Financial for the year ended 30th June 2009
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Annual Report 2008 - 2009
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Annual Report 2008 - 2009
Volunteering SA&NT Inc. W: www.volunteeringsa.org.au Head Office - Adelaide 1st Floor Torrens Building, 220 Victoria Square Adelaide SA 5000 T: 08 8221 7177 F: 08 8221 7188 E: reception@volunteeringsa.org.au Alice Springs Anangu House, 44 Bath Street Alice Springs NT 0870 T: 08 8952 9630 E: alice@volunteeringterritory.org.au Darwin Unit 11/21 Cavenagh Street (The Metro) Darwin NT 0800 T: 08 8981 0027 E: admin@volunteeringterritory.org.au
Volunteering SA&NT Inc. Annual Report 2008 - 2009 Presented at the Annual General Meeting 14 October 2009 Ayers House Adelaide VSA&NT acknowledge the support of our partners:
Through the Department for Families and Communities Office for Volunteers Attorney-General’s Department
Thank you to our sponsors:
Department of Families, Housing, Community Services and Indigenous Affairs