Voyager's World June 2015

Page 1

Vol XII

Issue VIII

Pages 48

June 2015

Rs 60

E-MARKETING!

ENSURE WIDER REACH....

Also Featuring ....


+

+


+

+

Enjoy Mauritius on a family fun adventure!

+

Come and enjoy Mauritius and its unique experience of year round sunshine and a wide variety of activities for the whole family! Mauritius is the ideal destination for your stress-free holidays! We welcome you and your family to explore the diverse activities we offer, be it land or sea based. Come and discover our rich history through our sites and museums, our rich fauna and flora thriving in our nature parks and marine sites and indulge in our cultural heritage. All activities will be available at reduced rates of up to 30 % between the 07th May to the 15th August 2015.

To know more visit:

+

www.familyfunadventure.mu

MTPA India | Phone: +91 11 26236525 | Email: mauritius@omtourism.com Website: www.tourism-mauritius.mu

+


4>>

%UDFLQJ XS IRU D ¶EXV\· VHDVRQ $V PLG \HDU EXVLQHVV VHDVRQ LV IDVW DSSURDFKLQJ DVVRFLDWLRQV PLQLVWULHV DQG JRYHUQPHQW ERGLHV DV ZHOO DV SULYDWH SOD\HUV DQG H[KLELWLRQ RUJDQLVHUV DUH OHDYLQJ QR VWRQH XQWXUQHG WR IXUQLVK WKH ODWHVW WUDYHO VHUYLFHV DQG SURGXFWV DV ZHOO DV UHODWHG VXSSOLHV RQ WKH EHVW SODWIRUPV FHRAI has partnered with Odisha Tourism to host its Golden Jubilee Convention this year in Bhubaneswar, while on the other hand, Karnataka 7RXULVP DORQJ ZLWK WKH 0LQLVWU\ RI 7RXULVP LV VWHSSLQJ XS LWV HIIRUWV WR PDNH WKLV \HDU·V 3$7$ 7UDYHO 0DUW D ELJ VXFFHVV LQ %DQJDORUH ZKLOH DLPLQJ WR SURPRWH WKH VWDWH·V WRXULVP DSSHDO WR D ZLGHU DXGLHQFH IURP DFURVV WKH ZRUOG $OO WKHVH DQG PXFK PRUH HYHQ DV WKH JRYHUQPHQW LV PDNLQJ LWV SUHVHQFH IHOW LQ RWKHU QDWLRQV WU\LQJ WR HIIHFW PXWXDOO\ EHQHÀWLQJ WRXULVP DJUHHPHQWV LQFOXGLQJ WKH H 9LVD VFKHPHV ,Q WKLV LVVXH ZH KDYH IHDWXUHG WKH SUHVHQW VWDWXV RI ERXWLTXH KRWHOV 0,&( YHQXHV DFURVV WKH ZRUOG FRUSRUDWH LQVXUDQFH DQG D GHVWLQDWLRQ VWRU\ RQ ,UHODQG·V DWWUDFWLRQV LQ DGGLWLRQ WR REVHUYLQJ WKH VFRSH RI KHULWDJH DQG OX[XU\ WUDYHO WUHQGV DQG FRUSRUDWH VRFLDO UHVSRQVLELOLW\ LQ travel and tourism. Happy reading.... :DUP 5HJDUGV

PRIYAMVADHA BALARAM priyamvadha@voyagersworld.in

EDIT

ORIA

L

Managing Editor

Associate Editor

Assistant Editor

Rohit Hangal rohit@voyagersworld.in

Priyamvadha Balaram priyamvadha@voyagersworld.in

Irene Susan Eapen irene@voyagersworld.in

Chief Designer

Web Developer

Shyam Vishnot shyam@voyagersworld.in

Rohith Pinto info@voyagersworld.in

Advertising & Marketing

Online Advertising

Published By

Mobile +91-9844092150 advertising@voyagersworld.in

Surinder Hakhu sanjay@voyagersworld.in & Rohit Hangal rohit@voyagersworld.in

Kaustuv Das General Manager Business Development Mobile +91-9916129116 kaustuv@voyagersworld.in advertising@voyagersworld.in

ADVERTISING & CIRCU LATIO N

06 12

Industry Buzz

14

Cover story Online marketing trends in destination promotions

Operations Executive Selvarajramaswamy operations@voyagersworld.in

Incredible India

22 45

Promoting Patnitop in Jammu and PATA Travel Mart in Karnataka

20

Destination

Hospitality Boutique hospitailty trends in India

Top Appointments

'LVFRYHULQJ ,ULVK FXOWXUH DQG QDWXral beauties

Printed by Pentaplus Printers Pvt. Ltd. #20/1, 5th Cross, 4th Main Raod, Industrial Town, Rajajinagar, Bangalore - 560044. Ph: +91 98440 87068

(GLWRULDO $GYHUWLVLQJ RIÀFH # 245, Amar Jyothi Layout, Domlur, Bangalore - 560 071, India 3K )D[ _ LQIR#VSKHUHWUDYHOPHGLD FRP ZZZ VSKHUHWUDYHOPHGLD FRP $OO 5LJKWV 5HVHUYHG &RS\ULJKW 1R SDUW RI WKLV PDJD]LQH PD\ EH UHSURGXFWHG ZLWKRXW WKH SULRU ZULWWHQ SHUPLVVLRQ IURP 9R\DJHUV·V :RUOG


GRAND TRAIN TOUR OF SWITZERLAND – The choice is yours – The choice is yours

A new collection of suggested itineraries for the independent traveller to experience the most panoramic rail routes around the country. The entire tour can be travelled with a single all-in-one ticket – the Swiss Travel Pass. For short stays, we recommend the 4-day Swiss Travel Pass; for long stays the 8-day Swiss Travel Pass. 8 day suggested itinerary – Grand Train Tour in 8 days 1st day: Zurich–Schaffhausen–St. Gallen 2nd day: St. Gallen–Rapperswil–Lucerne 3rd day: Lucerne–Interlaken–Montreux 4th day: Montreux–Martigny–Zermatt 5th day: Zermatt–Chur–St-Moritz 6th day: St. Moritz–Lugano 7th day: Lugano–Lucerne 8th day: Lucerne–Zurich Log on to https://agents.raileurope.co.in for more information and booking the Eurail Passes or Contact your Rail Europe GSA : Ottila International, TUI, Amigo Travels, Travel Tours, Swisstours, Thomas Cook, Kuoni / SOTC, Cox & Kings (I) Ltd, Make My Trip, Kesari Tours


Industry Buzz

6>> Quantum of the Seas arrives in Kochi

My Webspot offers unlimited internet in France, Europe

Q

uantum of Seas made its maiden visit to WKH ,QGLDQ 3HQLQVXOD DW WKH 3RUW RI .RFKL on 5 June, as part of its 53-night Global 2G\VVH\ ZKLFK EHJDQ IURP 1HZ <RUN DQG LV en route to Shanghai where she will homeport year round.

:

HEVSRW VROXWLRQ RIIHUV XQOLPLWHG LQWHUQHW DFFHVV IRU WKRVH WUDYHOOLQJ WR (XURSH WKURXJK DQ DIIRUGDEOH VROXWLRQ FRPSDUHG WR H[SHQVLYH data roaming fees.

7KH GHFN JURVV UHJLVWHUHG WRQ VKLS LV WKH ODUJHVW HYHU WR FDOO DW DQ\ ,QGLDQ port and with around 4,000 guests on board from around the world.

6WDUWLQJ IURP D PLQLPDO FRVW RI ½ SHU GD\ :HEVSRW KDV IRXU W\SHV RI SURGXFWV 7KRVH WUDYHOOLQJ WR )UDQFH FDQ RSW IRU DQ HFRQRPLFDO VROXWLRQ ZLWK WKH * KRWVSRW ZKLFK LQFOXGHV 0% SHU GD\ IRU ½ * KRWVSRW IRU LQWHQVLYH XVH ½ SHU GD\ with 1 GB per day) and an unlimited offer in 4G IRU ½ SHU GD\ )RU WUDYHOOLQJ DQ\ZKHUH LQ (XURSH :HEVSRW KDV DQ XQOLPLWHG RIIHU LQ * DYDLODEOH IRU ½ SHU GD\ +RWVSRWV FDQ EH ERRNHG WKURXJK ZZZ P\ ZHEVSRW FRP 7KH SURGXFW ZLOO EH GHOLYHUHG WR WKH DGGUHVV VSHFLĂ€HG EHIRUH RQH¡V DUULYDO DQG FDQ EH VKDUHG E\ XVHUV DW WKH VDPH WLPH ,W FDQ EH UHWXUQHG WKURXJK D SUH SDLG HQYHORSH from anywhere in Europe.

ITDC ends FY 2014-15 with Rs. 504.19 crores

I

QGLD 7RXULVP 'HYHORSPHQW &RUSRUDWLRQ ,7'& UHFRUGHG D UREXVW SHUIRUPDQFH IRU WKH ÀQDQFLDO year 2014-15 with a total turnover standing at 5V FU DV FRPSDUHG WR 5V FU ODVW \HDU FORFNLQJ D JURZWK RI :KLOH WKHUH ZDV D VXUJH RI LQ SURÀW EHIRUH WD[ 3%7 DW 5V FU IURP 5V FU LQ WKH SUHYLRXV \HDU WKH SURÀW DIWHU WD[ 3$7 VXUJHG E\ DW 5V FU LQ WKH )< FRPSDUHG WR 5V FU VDPH WLPH SUHYLRXV \HDU

Global Destinations to represent two Seychelles hotels in India IndiGo introduces 6E Pass

I

QGL*R LQWURGXFHG D SUHSDLG YLUWXDO à LJKW FRXSRQ VHUYLFH œ ( 3DVV¡ WDUJHWLQJ WKH UHJXODU à \HUV HVSHFLDOO\ VHOI HPSOR\HG EXVLQHVVPHQ 3HRSOH DYDLOLQJ WKH VHUYLFH FDQ SXUFKDVH VL[ WUDYHO FRXSRQV IRU ,15 IRU 1DWLRQDO Permit or INR 21,000 for Regional Permit. 7KHVH JXDUDQWHHG FRXSRQV FDQ EH XVHG DQ\WLPH WLOO 6HSWHPEHU LUUHVSHFWLYH RI WKH SULFH à XFWXDWLRQV with a maximum of two passengers per 6E pass. The IDFLOLW\ DOVR FRPHV ZLWK PXOWLSOH SD\PHQW RSWLRQV OLNH 1HW %DQNLQJ DQG 'HELW DQG &UHGLW FDUGV DQG (0,V :LWK EUDQG QHZ $LUEXV $ V ODXQFKHG ( RSHUDWHV GDLO\ à LJKWV FRQQHFWLQJ GHVWLQDWLRQV

C

RUDO 6WUDQG 6PDUW &KRLFH +RWHO and Savoy Resort & Spa appointed Global Destinations as their sales and marketing Representative in India, HIIHFWLYH IURP 0D\ Pranav Kapadia, Founder, Global DesWLQDWLRQV FRPPHQWV ´:H DUH HODWHG WR DGG WKH &RUDO 6WUDQG 6PDUW &KRLFH +RWHO and Savoy Resort & Spa to our portfolio and look forward to promoting the hotels among FITs, honeymooners, wedding and MICE groups from India.â€?

World's largest Holiday Inn to open in Makkah this year

T

KH ZRUOG¡V ODUJHVW +ROLGD\ ,QQ KRWHO ZLOO VRRQ EH HVWDEOLVKHG LQ WKH KRO\ FLW\ RI 0DNNDK LQ 6DXGL $UDELD DV ,QWHU &RQWLQHQWDO +RWHOV *URXS ,+* VLJQHG DQ DJUHHPHQW ZLWK $O 0DMG $O $UDELDK $O 7D\VHHU RQ -XQH

6SUHDG DFURVV ÀYH WRZHUV LW FRPSULVHV URRPV ZKLFK ZLOO RSHQ LQ SKDVHV 7KH ÀUVW WZR WRZHUV FRQVLVWLQJ RI URRPV DUH H[SHFWHG WR RSHQ WR JXHVWV E\ WKLV \HDU HQG /RFDWHG DW D GLVWDQFH RI P +ROLGD\ ,QQ 0DNNDK $EUDDM $O 7D\VHHU ZLOO RIIHU JXHVWV SULYLOHJHG YLHZ RI WKH $O 0DVMLG DO +DUąP 7KH *UDQG 0RVTXH (DFK WRZHU ZLOO KRXVH IHDWXUH PHHWLQJ VSDFHV ÀWQHVV FHQWUHV DQG D PHGLFDO FOLQLF DQG RQH ODUJH DOO GD\ GLQing restaurant, where menus will be tailored for guests travelling in groups.

Hyderabad shown promising in ICCA rankings

D

elhi emerged as the leading metro in India for MICE venues, imPHGLDWHO\ IROORZHG E\ +\GHUDEDG ZKLFK KRVWHG ELJ PHHWLQJV ODVW \HDU DFFRUGLQJ WR ,QWHUQDWLRQDO &RQJUHVV DQG &RQYHQWLRQ $VVRFLDWLRQ¡V ,&&$ VWDWLVWLFV ,QGLD KROGV WKH WK SRVLWLRQ LQ WKH UDQNLQJV ZRUOGZLGH DQG DFKLHYHG WKH QLQWK SRVLWLRQ LQ WKH $VLD 3DFLĂ€F UHJLRQ seeing 116 global business events in 2014. 7KH PDMRU FLWLHV ZKLFK KRVWHG WKH HYHQWV ZHUH 'HOKL +\GHUDEDG Mumbai, Bangalore, Chennai, Kolkata, Goa, Chandigarh, Jaipur and Kerala. +\GHUDEDG LV RQ WKH IDVW WUDFN WR EHFRPLQJ ,QGLD¡V &RQYHQWLRQ Capital. 13 out of the 18 meetings here were held at the Hyderabad ,QWHUQDWLRQDO &RQYHQWLRQ &HQWHU +,&&

Voyager’s World > June 2015


7>>

www.voyagersworld.in


Industry Buzz

8>>

IRCTC partners with radio taxis

Tourism Toronto offers incentives for corporate group travel

T

RXULVP 7RURQWR DQQRXQFHG WKH ,QGLD $JHQF\ ,QFHQWLYH 3URJUDPPH IRU LWV ,QGLDQ DJHQF\ SDUWQHUV RIIHULQJ ÀQDQFLDO UHZDUGV WR KDQGOLQJ DJHQFLHV LQ ,QGLD IRU FRUSRUDWH JURXS WUDYHO WR Toronto. 0HHWLQJV ,QFHQWLYH DQG 7UDLQLQJ DJHQW JURXSV LQ ,QGLD ZLOO TXDOLI\ IRU WKLV SURJUDPPH DQG FDQ HDUQ OXFUDWLYH LQFHQWLYHV IURP &$' WR PRUH WKDQ 10,000 CAD by meeting the required room nights RYHU WKLV FDOHQGDU \HDU 7UDYHO GDWHV QHHG QRW QHFHVVDULO\ EH ZLWKLQ KRZHYHU WKH\ KDYH WR EH FRQÀUPHG EHIRUH 'HFHPEHU

T IITTM to offer MBA Tourism through IGNTU

$Q\RQH FDQ QRZ ERRN D FDE RQ WKH ZHEVLWH RI ,5&7& 7KH\ FDQ ERRN D UDGLR FDE DORQJ ZLWK WKHLU WUDLQ RU Ă LJKW WLFNHW LQ DGYDQFH 1RW RQO\ DUH DOO WKHVHV FDEV FHQWUDOO\ WUDFNHG WKURXJK *36 EXW DOVR WKH GULYHUV DOO DUH WUDLQHG DQG SROLFH YHULĂ€HG DQG WKH ELOOLQJ LV WUDQVSDUHQW 7KH UDGLR FDE VHUYLFH LV DYDLODEOH WR FRPPXWHUV DW WKH JRYHUQPHQW DSSURYHG UDWH RI 5V SHU NP 5V per km between 11 pm and 6 am).

T

he Indian Institute of Tourism and Travel Management ,,770 0LQLVWU\ RI 7RXULVP *RYW RI ,QGLD ZLOO QRZ RIIHU D IXOO Ă HGJHG 0%$ LQ 7RXULVP LQ SDUWQHUVKLS ZLWK ,QGLUD *DQGKL 1DWLRQDO 7ULEDO 8QLYHUVLW\ ,*178 0LQLVWU\ RI +5' *RYW RI ,QGLD $Q 0R8 WR WKLV HIIHFW KDV EHHQ VLJQHG between IITTM and IGNTU. 7KH ,,770 ZLOO QRZ VWDUW WKH 0%$ 7RXULVP SURJUDP LQ SODFH RI WKH HDUOLHU 3*'0 FRXUVH LQ FROODERUDWLRQ ZLWK WKH 1DWLRQDO 7ULEDO 8QLYHUVLW\ ZKLFK KDV D SDQ ,QGLD SUHVHQFH

Oman Convention & Exhibition Centre opens recruitment drive

:

LWK LWV SKDVH VODWHG RSHQ LQ WKH Ă€UVW quarter of 2016, the Oman Convention & ([KLELWLRQ &HQWUH 2(&& ODXQFKHG D ZRUOGZLGH UHFUXLWPHQW GULYH WR Ă€OO IXOO WLPH NH\ SRVLWLRQV LQ HYHQWV RSHUDWLRQV KRVSLWDOLW\ DQG WHFKQRORJ\ (QJ :DHO $O /DZDWL 2PUDQ *URXS &(2 VDLG WKDW 2&(& ZRXOG QRW RQO\ VHUYH WR ERRVW 2PDQ¡V LPDJH DQG DFFHVVLELOLW\ DV D WRXULVW GHVWLQDWLRQ EXW DOVR JHQHUDWH D NH\ HFRQRPLF VWLPXOXV DQG RQJRLQJ UHYHQXH DQG FRQWULEXWH WR WKH IXUWKHU GLYHUVLĂ€FDWLRQ RI WKH QDWLRQDO HFRQRP\

Bhutan attempts Guinness Record for maximum tree plantation

he Indian Railway Catering and Tourism &RUSRUDWLRQ ,5&7& SDUWQHUHG ZLWK (DV\ Cabs, Meru Cabs and Mega Cabs to enable SDVVHQJHUV LQ ERRNLQJ D *36 WUDFNHG UDGLR taxi in Delhi/NCR.

Pep up your French holiday at Park Asterix

T

KRVH SODQQLQJ D WULS WR 3DULV HVSHFLDOO\ IDPLOLHV ZLWK FKLOGUHQ DQG DGYHQWXUH ORYHUV PXVW VXUHO\ LQFOXGH D WULS WR 3DUN Asterix this summer. The theme park is undoubtedly the best SODFH WR PHHW WKH *DXOV *UHHNV 9LNLQJV Romans and Egyptians straight out of )UDQFH¡V SRSXODU FRPLF ERRN $VWHUL[ WKH RQH LQ ZKLFK WKH KHUR VDYHV )UDQFH ZLWK KLV PDJLF SRWLRQ IURP 5RPDQ LQYDVLRQ :LWK DWWUDFWLRQV DQG WKUHH QHZ VKRZV WKLV VHDson, Park Asterix boasts of some of the best GDUHGHYLO UROOHU FRDVWHU ULGHV RI (XURSH 2QH FDQ VSHQG D IXQ Ă€OOHG DGYHQWXUH DW 3DUN $VWHUL[ ZKLFK LV YHU\ FORVH WR &KDUOHV de Gaulle Airport. The theme park has six WKHPDWLF UHVWDXUDQWV RXW RI ZKLFK IRXU RIIHU vegetarian meals. Park Asterix operates two FRDFK VHUYLFHV IURP 3DULV /RXYUH 0XVHXP and CDG Airport and is open from 11 April to 1 November 2015.

AI to fly Delhi - Colombo direct daily from 15 June

UIA places Brussels at No.2 for meetings

B

hutan planted 50,000 trees in one hour on 2 June DV SDUW RI DQ HQGHDYRXU WR FUHDWH D *XLQQHVV :RUOG 5HFRUG IRU PD[LPXP WUHH SODQWDWLRQ WKDW FRLQFLGHG ZLWK WKH FRURQDWLRQ RI +LV 0DMHVW\ WKH WK 'UXN *\DOSR 2Q WKH RFFDVLRQ RI WKH 6RFLDO )RUHVWU\ 'D\ WKH PDVV WUHH plantation drive at Kuenselphodrang by 100 Bhutanese ZDV DQ DWWHPSW WR EHDW WKH FXUUHQW ZRUOG UHFRUG RI WUHHV SODQWHG E\ KHDGV LQ RQH KRXU 3DUWLFLSDQWV underwent a vigorous 10-day training on tree plantation WHFKQLTXH SULRU WR WKH HYHQW IRU SURSHU FRRUGLQDWLRQ VSHHG DQG WHFKQLTXH WR EHDW WKH FXUUHQW UHFRUG 7KH DWWHPSW ZDV RQH RI WKH PDQ\ EHDXWLIXO PHPHQWRV WR FRPPHPRUDWH the 60th birth anniversary of His Majesty Jigme Singye :DQJFKXFN

Voyager’s World > June 2015

A

LU ,QGLD ZLOO VWDUW GDLO\ GLUHFW Ă LJKWV EHWZHHQ 1HZ Delhi and Colombo from 15 June.

7KH 1HZ 'HOKL &RORPER Ă LJKW ZLOO GHSDUW DW KUV DQG DUULYH DW KUV GDLO\ H[FHSW :HGQHVdays. The New Delhi - Colombo will depart at 13:30 KUV DQG DUULYH DW KUV RQ :HGQHVGD\V 7KH &RORPER 1HZ 'HOKL Ă LJKW ZLOO GHSDUW DW KUV and arrive at 12:05 hrs daily. $LU ,QGLD ZLOO EH RIIHULQJ DWWUDFWLYH DOO LQFOXVLYH return fares starting from Rs 19,999/-

A

report released by Union of International AssoFLDWLRQV UDQNV %UXVVHOV VHFRQG LQ WKH ZRUOG DQG Ă€UVW LQ (XURSH DV D YHQXH IRU LQWHUQDWLRQDO PHHWLQJV ZLWK D JURZWK RI LQ LQ WKH QXPEHU RI international meetings held. :LWK DURXQG PHHWLQJV KHOG LQ DFFRUGLQJ WR 8,$¡V LQGHSHQGHQW UHVHDUFK LQVWLWXWH %UXVVHOV QRZ UHSUHVHQWV RI WKH JOREDO PDUNHW 7KRXJK 6LQJDSRUH OHDGV WKH UDFH ZLWK LQWHUQDWLRQDO meetings, Brussels surpasses Singapore in the number of international meetings with more than SDUWLFLSDQWV 7KH YLVLW EUXVVHOV &RQYHQWLRQ %XUHDX WHQGV WR HQFRXUDJH WKLV WUHQG E\ RIIHULQJ D ZLGH DUUD\ RI VHUYLFHV WR HQVXUH WKDW FRQIHUHQFHV PHHWLQJV DQG HYHQWV JR RII ZLWKRXW D KLWFK


Heritage Tourism

9>>

HERITAGE TOURISM IN INDIA: MORE TO IT THAN MEETS THE EYE

With a rich history and a treasure trove of architecture passed down the ages, heritage tourism has not been completely harnessed to realise its full potential. PRIYAMVADHA BALARAM

T

he National Heritage Development DQG $XJPHQWDWLRQ <RMDQD +5,'$< that seeks to preserve and rejuvenate WKH ULFK FXOWXUDO KHULWDJH RI WKH FRXQWU\ ODXQFKHG E\ WKH 0LQLVWU\ RI 8UEDQ 'HYHOopment early this year, seeks to promote DQ LQWHJUDWHG LQFOXVLYH DQG VXVWDLQDEOH GHYHORSPHQW RI KHULWDJH VLWHV IRFXVLQJ QRW MXVW RQ PDLQWHQDQFH RI PRQXPHQWV EXW RQ DGYDQFHPHQW RI WKH HQWLUH HFRV\VWHP LQFOXGLQJ LWV FLWL]HQV WRXULVWV DQG ORFDO EXVLQHVVHV 7KHUH DUH :RUOG +HULWDJH 6LWHV LQ ,QGLD WKDW DUH UHFRJQL]HG E\ WKH 8QLWHG 1DWLRQV (GXFDWLRQDO 6FLHQWLÀF DQG &XOWXUDO 2UJDQL]DWLRQ 81(6&2 DV RI WKXV SODFLQJ ,QGLD DW WKH VHFRQG SRVLWLRQ LQ $VLD DQG WKH ÀIWK LQ WKH ZRUOG $ EXGJHW RI 5V FURUHV ZDV DQQRXQFHG XQGHU WKH +5,'$< VFKHPH WR FLWLHV LQ WKH ÀUVW SKDVH WR PHHW WKH HQWLUH H[SHQGLWXUH 7KH 0LQLVWU\ KDV DOVR FDOOHG for the involvement of NGOs, spiritual RUJDQLVDWLRQV DQG WKH SULYDWH VHFWRUV WR DVVLVW LQ WKH H[HFXWLRQ RI WKH VFKHPH 6RPH RI WKH SODFHV DFFRUGHG DOORWPHQWV LQ WKH VFKHPH LQFOXGH $PULWVDU 9DUDQDVL .DQFKLSXUDP 0DWKXUD 9HOODQNDQL $MPHU :DUDQJDO 'ZDUDND $PDUDYDWL Puri and Badami. :LWK D ULFK KLVWRU\ DQG D WUHDVXUH WURYH RI DUFKLWHFWXUH SDVVHG GRZQ WKH DJHV KHULWDJH WRXULVP KDV QRW EHHQ FRPSOHWHO\ harnessed to realise its full potential.

7KH WHUP œ+HULWDJH WRXULVP¡ LV QRW QHFHVVDULO\ OLPLWHG WR WKH SODFHV RI ZRUVKLS RU PRQXPHQWV EXW LW HQFRPSDVVHV D ORW PRUH WKDW VSDQV DFURVV ORFDO FRPPXQLWLHV FXOWXUHV DQG HYHQ QDWXUH 6RPH RI them falling under this umbrella are arFKLWHFWXUH FXOWXUH ZKLFK LV LQWDQJLEOH DUW DQG FUDIW DUWLVDQ FRPPXQLWLHV GZLQdling arts, literary heritage, museums, FRQVHUYDWLRQ DQG UHVWRUDWLRQ SURMHFWV DV ZHOO DV ELRGLYHUVLW\ ODNHV DQG HFR WRXUism. Oral traditions, languages, rituals DQG EHOLHIV VRFLDO SUDFWLFHV NQRZOHGJH KXPDQ DFWLYLWLHV PXOWLFXOWXUDO LQWHUDFtions, and stories and histories that VKDSH WKH HVVHQFH DQG FKDUDFWHU RI D KRVW FRPPXQLW\ $SDUW IURP JURXS WRXUV HGXFDWLRQDO WULSV foreign visitors and photography enthusiasts, an interesting way to explore the KHULWDJH RI D FLW\ RU HYHQ D SDUW RI D FLW\ RQH KDV VR PXFK WR OHDUQ DERXW WKH FLW\ where one lives, let alone going to anothHU SODFH WR H[SORUH WKURXJK ZDONV 7KHUH DUH D QXPEHU RI VXFK ZDONV EHLQJ KHOG DFURVV WKH FRXQWU\ LQ 1HZ 'HOKL %DQJDORUH &KHQQDL 0XPEDL HWF 7KH %DQJDORUH :DONV UXQV IRXU GLIIHUHQW tours: a Green Heritage walk through /DOEDJK *DUGHQV D 9LFWRULDQ %DQJDlore walk, and Traditional and Medieval walks, before ending in a breakfast. ,Q 'HOKL D QXPEHU RI SHRSOH FRQGXFW GLIferent tours like food walks, nature walks

RU KLVWRU\ 2QH FDQ MXVW ZDON DURXQG 2OG 'HOKL &KDQGQL &KRZN DQG &KDZUL %Dzaar) to learn about traditional Delhi food DQG VZHHWV WKDW DUH PXFK PRUH WKDQ WKH Punjabi foray of Chola Batura, Butter &KLFNHQ HWF 0RVW SHRSOH YLVLWLQJ 'HOKL RU HYHQ VWD\LQJ LQ WKH FDSLWDO GR QRW UHDOO\ know what is there to see aside from the run-of-the-mill Qutub Minar, Red Fort or WKH 3DUOLDPHQW 7KH FDSLWDO KDV VR PXFK to explore, what with its blend of various DUFKLWHFWXUDO VW\OHV GXH WR WKH UHLJQV RI so many dynasties that Delhi witnessed IURP WKH WK FHQWXU\ RQZDUGV 7KH 'HOKL +HULWDJH :DONV WDNH SHRSOH through many sites with the help of VNHWFKHV PDSV VWRULHV DQHFGRWHV DQG SKRWRJUDSKV WKDW KHOS FUHDWH YLYLG LPages of the days of yore. There are different types of tours on weekdays and ZHHNHQGV DQG WKH\ FDQ EH FXVWRPLVHG as per the needs of the individuals or the JURXSV EH LW VFKRROV WUDYHO FRPSDQLHV RU FRUSRUDWHV &KHQQDL ZDONV SDLQW D FRORXUIXO SLFWXUH RI LWV KHULWDJH DQG FXOWXUH WKDW LV VWLOO YLEUDQW WRGD\ DV SHRSOH JR EDFN LQ WLPH WKURXJK LWV PXVLF WHPSOHV QDWXUH KLVWRU\ FXOWXUH WR QDPH D IHZ 'XULQJ WKH DQQXDO 0DGUDV :HHN FHOHEUDtions held in August annually, it is not surSULVLQJ WR VHH WKH FLW\¡V ORW WDNLQJ WR KHULWDJH ZDONV 6RPH RI WKH URXWHV LQFOXGH WKH 3RUWXJXHVH LQà XHQFHG 6DQWKRPH Road, China Bazaar, Madras Literary So-

FLHW\ PXVLFDO ZDONV LQ 0\ODSRUH (GZDUG (OOLRWV 5RDG HWF Apart from these organised walks, you FDQ FDVXDOO\ VWUROO DORQJ WKH FLW\¡V LFRQLF buildings to get a feel of the bygone BritLVK HUD 7KH 7KHRVRSKLFDO 6RFLHW\ RI ,QGLD LQ $GD\DU KDV D ORYHO\ JDUGHQ VSDFH for an amazing nature walk with stunning winged visitors among other animals for a short photography break. ,W LV LPSRUWDQW WR UHFRJQLVH DQG WUHDVure our heritage assets and ensure long-term preservation for the sake of a EDODQFHG VXVWDLQDEOH GHYHORSPHQW RI WRXULVP :LWK WKH JRYHUQPHQW XQGHUWDNLQJ D VOHZ RI SURMHFWV DFURVV WKH FRXQWU\ WR HQKDQFH RXU KHULWDJH SODFHV WUDYHO DJHQWV VKRXOG GHĂ€QLWHO\ FRQVLGHU FUDIW WKHVH DFWLYLWLHV LQ LQWHUHVWLQJ LWLQHUDULHV WR HQFRXUDJH WKHLU FXVWRPHUV WR WDNH LW up during their travel. The more important step, however, lies in marketing these tours through various FKDQQHOV WR LQYROYH WKH ORFDOV DV ZHOO DV the travellers in heritage tourism and WKHUH DUH PDQ\ FRVW HIIHFWLYH ZD\V WR promote it through trade shows, exhibiWLRQV H PDUNHWLQJ VRFLDO PHGLD HWF Developing this segment will go a long ZD\ LQ WKH LQGXVWU\¡V FRQWULEXWLRQ WR WKH FRXQWU\¡V *'3 ZKLOH PHHWLQJ WKH VDFUHG REMHFWLYH RI SUHVHUYLQJ KHULWDJH IRU WKH future generations.

www.voyagersworld.in


India Outbound

10>>

CLIFFS OF MOHER VISITOR EXPERIENCE TO GROW BY 10% VISITORS IN 2015 Katherine Webster, Director, Cliffs of Moher Visitor Experience says the Cliffs of Moher Visitor Experience witnessed a growth of over 20% so far from the Indian market in 2015. IRENE SUSAN EAPEN &OLIIV RI 0RKHU DQG ZH H[SHFW WR JURZ E\ RYHU LQ

Growth in terms of tourists :H KDYH ZLWQHVVHG JURZWK LQ YLVLWRU QXPbers to the Cliffs of Moher Visitor ExperiHQFH IRU WKH SDVW IRXU \HDUV DQG ZH H[SHFW ZLOO EH D JURZWK \HDU ,Q ZH ZHOFRPHG RYHU PLOOLRQ YLVLWRUV WR WKH

Activities 2XU IRFXV DW WKH &OLIIV RI 0RKHU 9LVLWRU ([SHULHQFH LV RQ VXVWDLQDEOH WRXULVP DQG ensuring that one million visitors have a ZRUOG FODVV H[SHULHQFH ZKHQ WKH\ YLVLW 7KH &OLIIV FDQ EH EXV\ GXULQJ SHDN WLPHV DQG ZH HQFRXUDJH YLVLWRUV WR YLVLW RXWVLGH of the busy summer months as we are open 362 days a year.

Cliffs of Moher, Co.Clare, Ireland

Indian Market :H KDYH VHHQ VXEVWDQWLDO JURZWK LQ RXU visitor numbers from India in the past ÀYH \HDUV ,Q ZH VDZ RYHU ,Qdian visitors and in 2015 so far we have VHHQ JURZWK RI RYHU LQ WKLV PDUNHW

Marketing Plans 7KH &OLIIV RI 0RKHU 9LVLWRU ([SHULHQFH ZRUNV FORVHO\ ZLWK 7RXULVP ,UHODQG WKH DJHQF\ WKDW PDUNHWV WKH LVODQG RI ,UHland overseas. The Cliffs of Moher is the VHFRQG PRVW YLVLWHG DWWUDFWLRQ LQ ,UHODQG ZKLFK PRVW RI WKH SHRSOH YLVLW LQ ,UHODQG The Tourism Ireland also works in India on SURPRWLRQDO DFWLYLW\ :H ZRUN FORVHO\ ZLWK RWKHU JURXSV HVSHFLDOO\ WKH %XUUHQ &OLIIV RI 0RKHU *HRSDUN ZKLFK LV UHFRJQL]HG E\ 81(6&2 DQG RI ZKLFK WKH &OLIIV RI 0RKHU 9LVLWRU ([SHULHQFH DUH D PHPEHU

OMAN SETS AMBITIOUS TARGETS ON INDIA’S WEDDING MARKET

Leading DMCs and hotels from Oman met the travel trade fraternity across key Indian cities last month to showcase the beauty of the Sultanate, ranging from wedding, nature, adventure to MICE and films. PRIYAMVADHA BALARAM

T

he Ministry of Tourism, Sultanate of 2PDQ RUJDQLVHG D IRXU FLW\ URDGshow last week in Chennai, Bangalore, New Delhi and Mumbai, with a view to LQFUHDVH WKH IRRWIDOOV IURP ,QGLD 2IĂ€FLDOV IURP WKH 0LQLVWU\ RI 7RXULVP Oman along with representative partQHUV IURP WKH WRXULVP LQGXVWU\ LQFOXGLQJ $O %XVWDQ 3DODFH ² $ 5LW] &DUOWRQ +RWHO Al Nahda Resort & Spa, Atana Hotels, 0LOOHQQLXP 5HVRUW 6KDQJUL /D¡V %DUU $O Jissah Resort & Spa, Six Senses Zighy Bay, Bahwan Tours, Tour Oman, Zahara Tours and Oman Air were present at the roadshow. For the B2B session, Oman 7RXULVP LQYLWHG WUDYHO DJHQWV IRU SUHĂ€[HG meetings with the delegates from Oman. Following the B2B sessions, an evening RI QHWZRUNLQJ ZLWK FRFNWDLOV DQG GLQQHU was also organized. 6DOLP $O 0DPDUL 'LUHFWRU *HQHUDO RI

Voyager’s World > June 2015

Tourism Promotion, Ministry of Tourism 6XOWDQDWH RI 2PDQ VDLG ´2PDQ DQG ,QGLD VKDUH D ORW RI FXOWXUDO KLVWRULFDO DQG WUDGLWLRQDO DIĂ€QLW\ 7KH WZR QDWLRQV DOVR VKDUH YHU\ FRUGLDO SROLWLFDO DQG VRFLR HFRQRPLF UHODWLRQV ,QGLD UHSUHVHQWV an important and vast market for Oman EHFDXVH RI WKH KLJK SHUFHQWDJH RI LWV UHVLGHQWV ZLOOLQJ WR WUDYHO DQG H[SHULHQFH QHZ GHVWLQDWLRQV DFURVV WKH ZRUOG :H KDYH RYHU WKH \HDUV LQFUHDVHG RXU RSHUDWLRQV DQG HQWHUHG GLIIHUHQW FLWLHV LQ ,QGLD promoting Oman. Tourism is a developLQJ VHFWRU LQ 2PDQ DQG WKH WRXULVP LQIUDVWUXFWXUH LV H[SDQGLQJ WUHPHQGRXVO\ EXW DW D UHVSRQVLEOH SDFH ZLWKRXW FRPSURPLVLQJ RQ RXU FXOWXUH KHULWDJH DQG nature. â€? Lubaina Sheerazi, India Representative, Ministry of Tourism - Sultanate of Oman, VDLG ´%HLQJ D VKRUW KDXO GHVWLQDWLRQ LW KDV D GLYHUVH ODQGVFDSH DQG D ORW RI

DFWLYLWLHV WR RIIHU WR WKH œHYROYHG¡ ,QGLDQ traveller. From luxurious resorts and FDPSVLWHV WR H[RWLF VFXED GLYLQJ VSRWV WR GUDPDWLF PRXQWDLQ GULYHV 2PDQ KDV something to offer to anyone who has a quest for adventure and thirst for a GLVWLQFWLYH FXOWXUDO H[SHULHQFH ,W LV WKH EHVW NHSW VHFUHW RI $UDELD DQG UHODWLYHO\ unexplored and we want more Indians to GLVFRYHU WKLV DOOXULQJ GHVWLQDWLRQ ¾

2YHU WKH ODVW \HDU 2PDQ 7RXULVP LV DFtively promoting the destination not only IRU OHLVXUH SXUSRVHV EXW DOVR IRU ÀOP shoots and as a wedding destination for Indians. Oman witnessed three big fat Indian weddings in the last six months. 7KH 6XOWDQDWH ZLWQHVVHG JURZWK LQ ,QGLDQ DUULYDOV RYHU WKH ODVW ÀYH \HDUV DQG UHFHLYHG ,QGLDQV LQ DFFRUGLQJ WR WKH 0LQLVWU\ RI 7RXULVP


India Outbound

11>>

DOOLIN TOURISM SEES AN OPTIMISTIC GROWTH FOR 2015

Anthony Moloney, Vice Chairman, Doolin Tourism says Doolin is a unique destination for all tourists especially with its traditional Irish music and local people. The growth in tourists to Doolin Tourism is expected to be a positive trend for 2015.

0XVLF LQ 2·&RQQRUV 3XE 'RROLQ 7RXULVP

'RROLQ %XUUHQ /DQGVFDSH 'RROLQ 7RXULVP

IRENE SUSAN EAPEN

:H KDYH VHHQ DQ LQFUHDVH RI ,QGLDQ WRXUists in small numbers to Doolin, 5 or 10 years ago an Indian tourist was very UDUH ZKHUHDV QRZDGD\V \RX ZRXOG FRPH DFURVV DQ ,QGLDQ WRXULVW HYHU\ ZHHN DQG during the summer months.

Indian tourists to Doolin Doolin is a unique village nestled in between the Cliffs of Moher, the Burren and the Aran Islands and the home of WUDGLWLRQDO ,ULVK PXVLF ZKHUH WKH WXQHV SOD\HG E\ ORFDOV LV SDVVHG IURP SDUHQW WR FKLOG DQG LW LV FRPPRQ WR VHH JHQHUDtions of a family playing the same tune together any night of the week. Doolin is D VSHFLDO SODFH ZLWK WKH ORFDO SHRSOH DQG WKH IDFW WKDW LW LV D VPDOO FRDVWDO YLOODJH RQ WKH ZHVW FRDVW RI ,UHODQG IXOO RI VPDOO family operated tourism businesses are VXUURXQGHG E\ ZRUOG FODVV VFHQHU\ DWWUDFWLRQV DQG DFWLYLWLHV

Expected Growth 7KH JURZWK LQ WRXULVWV LV H[SHFWHG WR VKRZ D SRVLWLYH WUHQG IRU VLQFH WKH JURZWK KDV EHHQ FRQVLVWHQW ZLWK WKH ODVW QXPEHU RI \HDUV DQG ZH DUH H[SHFWLQJ DQ DSSUR[LPDWH JURZWK RI RQ WKLV ZRXOG be in keeping with a strong growth last \HDU DQG WKH ODXQFK RI WKH :LOG $WODQWLF :D\ D VWURQJ 86 GROODU DQG FKHDS IXHO SULFHV ZKLFK KDYH KHOSHG ZLWK WUDYHO FRVWV

HQGDU RI HYHQWV VKRZFDVLQJ ZKDW LV RQ ZKHUH DQG ZKHQ 7KH OLYH ,ULVK 0XVLF ZKLFK LV SOD\HG GD\V RI WKH \HDU LQ WKH ORFDO 'RROLQ 3XEV :H KDYH LQFUHDVHG RXU SUHVHQFH RQ VRFLDO PHGLD HVSHFLDOO\ )DFHERRN DQG 7ZLWWHU E\ LPSURYLQJ RXU FRPPXQLFDWLRQ ZLWK SRWHQWLDO DQG H[LVWLQJ FXVWRPHUV :H DUH VWUHQJWKHQLQJ the quality of the Doolin Brand working FORVHO\ ZLWK HDFK IDPLO\ EXVLQHVV LQ WKH DUHD WR GHYHORS D FRKHVLYH DSSURDFK WR LPSURYH FXVWRPHU H[SHULHQFHV DQG HVWDEOLVK PXOWLSOH GD\ LWLQHUDULHV ZKLFK DUH IRFXVHG RQ YDULRXV LQWHUHVWV WR DVsist future guests to plan their stay and to maximize the enjoyment of their time spent in Doolin.

Marketing Activities Doolin tourism has been around for about 40 years and in the last 12months KDV EHHQ UH HQHUJL]HG ZLWK D QHZ FRPPLWWHH DQG GLUHFWLRQ 2YHU WKH QH[W PRQWKV RXU PDUNHWLQJ DFWLYLWLHV ZLOO LQFOXGH UH GHYHORSLQJ ZZZ GRROLQ WRXULVP FRP LQWR D FRPSUHKHQVLYH ZHEVLWH KLJKOLJKWLQJ DOO WKH JUHDW DWWUDFWLRQV LQ DQG DURXQG 'RROLQ WKH IDQWDVWLF IHVWLYDO RXWGRRU DFWLYLWLHV ZLWK DQ LQWHUDFWLYH FDO-

For example a 3 day visit to Doolin is IRFXVHG DURXQG WKH ZRQGHUIXO KHULWDJH VLWHV RI FDVWOHV PHJDOLWKLF WRPEV IRUW and walking trails in the area along with a day trip to the Aran Islands, walking the &OLIIV RI 0RKHU &RDVWDO :DON DQG H[SORULQJ 'RROLQ FDYH 7KH WRXU LV DOVR IRFXVHG RQ JHWWLQJ DFWLYH ZLWK 6HD ND\DNLQJ DORQJ WKH FRDVW IROORZHG E\ D PRXQWDLQ ELNH along the green roads in the Burren, JR FDYLQJ DQG VXUÀQJ IROORZHG E\ D IXQ

HYHQLQJ OLVWHQLQJ WR OLYH PXVLF LQ RQH RI RXU JUHDW SXEV :H DUH ZRUNLQJ FORVHO\ with larger tourism bodies to help proPRWH 'RROLQ RQ WKH ZRUOG VWDJH VXFK DV Failte Ireland and Shannon Airport. Segments 'RROLQ·V ELJJHVW PDUNHWV DUH 86$ *HUPDQ\ )UDQFH 8QLWHG .LQJGRP 6SDLQ and Italy. The main market segments foFXVHG LQ 'RROLQ ZRXOG EH ´JUHDW HVFDSHUV DQG FXOWXUDOO\ FXULRXVµ ZKLFK DUH SULPDUily for international families, small groups RI IULHQGV FRXSOHV ZKR DUH WDNLQJ WLPH out to explore or who are interested in RXWGRRU DFWLYLWLHV DQG FXOWXUDO SXUVXLWV

www.voyagersworld.in


Cover Story

12>>

E-MARKETING! ENSURE WIDER REACH... Does your destination marketing plan give enough weight to e-marketing? It is time to expand your strategy and budget for effective online marketing campaigns for your destination. VW BUREAU

,Q DQ DJH ZKHUH VSHHG DQG FRQYHQLHQFH rule in the dissemination of information, shrinking attention spans and busier VFKHGXOHV PDNH LW VHQVLEOH WR KDYH VLPpler forms of promotional and marketing DSSURDFKHV The situation is same even in the travel DQG WRXULVP LQGXVWU\ ZKHQ LW FRPHV WR promoting and marketing destinations to WKH SHRSOH +HQFH LQ WRGD\¡V WLPHV PRbile and e-marketing would prove more UHOHYDQW ,Q IDFW WKLV KDV EHHQ WKH ELJgest revolution in the travel and tourism industry thanks to the growing use of mobile phones and the internet. $FFRUGLQJ WR WKH 81:72 DERXW RI DOO WUDYHO GHFLVLRQV DUH PDGH RQOLQH 7KH ZHE LV DV LQà XHQWLDO DV ZRUG RI PRXWK LQ WKH WUDYHO GHFLVLRQ SURFHVV +HQFH LW EHFRPHV YLWDO IRU DQ\ WRXULVP ERDUG WR SODQ DQG H[HFXWH DQ HIIHFWLYH GLJLWDO PDUNHWing strategy. 172V DQG '0&V DUH LQFUHDVLQJO\ LQFRUporating e-marketing in their promotional plans and partnerships, so also travel H[KLELWLRQV DQG HYHQWV PRUH VR EHFDXVH RQOLQH PDUNHWLQJ LV D PXFK PRUH FRVW HIIHFWLYH PHWKRG WR JDLQ EHWWHU YLVLELOLW\ RI SURGXFWV DQG VHUYLFHV Another requisite area is engaging in RQOLQH VXUYH\V FRQWHVWV DQG ,QVWDJUDP

Voyager’s World > June 2015

DFWLYLWLHV 'XEDL 7RXULVP ODXQFKHG WKH #MyDubai initiative last year by His Highness Sheikh Hamdan bin Mohammed $O 0DNWRXPWR FUHDWH WKH ZRUOG¡V Ă€UVW DXWRELRJUDSK\ RI D FLW\ (YHU\ GD\ D VHOHFWLRQ RI LPDJHV KDVKWDJJHG 0\'XEDL RQ ,QVWDJUDP ZHUH FKRVHQ WR UHSUHVHQW life in Dubai as residents and visitors H[SHULHQFH LW ZKLFK FDQ EH YLHZHG RQ #0\'XEDL 7KH LQWHQWLRQ LV WR FHOHEUDWH WKH HYHU\GD\ OLYHV RI WKH SHRSOH DQG FRPPXQLWLHV RI WKH (PLUDWH DQG VKRZ WKH FLW\ that is beneath the landmarks, headlines DQG VXSHUODWLYHV ,W DOVR UDQ DQ H[FOXVLYH KRWHO FRPSHWLWLRQ ODVW \HDU LQYLWLQJ HPSOR\HHV RI HDFK SDUWLFLSDWLQJ KRWHO WR SRVW LPDJHV RU YLGHRV WKDW EHVW GHĂ€QHG WKHLU 0\'XEDL H[SHULHQFH ZLWK RQH ZLQQHU VHOHFWHG IURP HDFK KRWHO /DVW \HDU 9LVLW )ORULGD KDG ODXQFKHG WKH Âś6XQVKLQH &RQWHVW¡ LQ ,QGLD ZKHUHLQ the tourism board invited entries from agents and operators to like the Visit )ORULGD ,QGLD )DFHERRN SDJH FRPSOHWH WKHLU VSHFLDOLVW SURJUDPPH ZLWKLQ WKH FRQWHVW SHULRG DQG GHVLJQ D GD\ LWLQerary in Florida on a PPT. The winners were given a trip to Florida. Oman Tourism was also not far behind in starting the Instagram handle last year and plunging into the online advertising DQG PDUNHWLQJ VSDFH ,W UDQ D IHZ FDPpaigns targeting internet users and one

of them was a tie-up with the blogging FRPPXQLW\ RQ ,QGLEORJJHU 2PDQ 7RXULVP UDQ D PRQWK ORQJ FRQWHVW WR DWWUDFW bloggers to write about what they would OLNH WR H[SHULHQFH LQ WKH 6XOWDQDWH RIIHULQJ OXFN\ ZLQQHUV D WULS WR WKH FRXQWU\ .HUDOD 7RXULVP ODXQFKHG D SURPRWLRQDO LQLWLDWLYH E\ FRQGXFWLQJ D PRQWK ORQJ YLGHR VHTXHQFLQJ FRQWHVW LQ )HEUXDU\ WKLV \HDU WKDW SXW SHRSOH¡V WHFKQLFDO VNLOOV DQG FUHDWLYH DELOLWLHV WR WHVW E\ JHWWLQJ WKHP WR RUGHU YLGHR FOLSV RI D PRYLH $ WRWDO RI YLGHRV HDFK RI WZR PLQXWHV GXUDWLRQ ZDV FUHDWHG IRU WKH FRQWHVW KLJKOLJKWLQJ GLYHUVH DVSHFWV RI .HUDOD (DFK YLGHR ZDV WKHQ GLYLGHG LQWR VL[ SRUWLRQV RI VHFRQGV HDFK DQG XSORDGHG to the site. These divided portions were LQ MXPEOHG RUGHU 7KH FRQWHVWDQW ZLOO KDYH WR ORJLQ WR WKH FRQWHVW SDJH ZZZ keralatourism.org where he/she will have to rearrange the jumbled portions RI WKH YLGHR LQWR D VLQJOH FRQWLQXRXV VHTXHQFH ZKLFK DFFXUDWHO\ PDWFKHV ZLWK that of the original video. Last year, British Airways invited peoSOH WR VKDUH WKHLU VSHFLDO PRPHQWV stories, photos and videos on Twitter using #BACelebrates by November 15, /XFN\ ZLQQHUV JRW D FKDQFH WR EH IHDWXUHG RQ ED FRP DQG LQ D VSHFLDO edition of the online version of British

$LUZD\V¡ +LJK /LIH PDJD]LQH 6RXWK $IULFDQ 7RXULVP UDQ D Âś7DNH 0H WR 6RXWK $IULFD ¡ FRQWHVW ODVW \HDU LQYLWing travel junkies from all over India to SDUWLFLSDWH LQ DQ RQOLQH WKHPH EDVHG JDPLQJ FRQWHVW ZKHUH WKH\ ZHUH RIIHUHG D FKDQFH WR ZLQ D WZR ZHHN WULS WR 6RXWK $IULFD ZLWK FULFNHWHU -RQW\ 5KRGHV ZKR took on the role of a travel guide on the WULS 6RXWK $IULFDQ 7RXULVP DGRSWHG D GLVWLQFW VWUDWHJ\ WR LQIRUP WKH FKRVHQ ZLQQHUV DERXW WKHLU YLFWRU\ %LOOERDUGV ZHUH VHW XS RXWVLGH WKH RIĂ€FH RI WKH IRXU ZLQners with a personalized message from -RQW\ DQQRXQFLQJ WKDW WKH\ KDG ZRQ D WULS WR 6RXWK $IULFD ZLWK KLP :LWK D FKXQN RI XUEDQ WUDYHOOHUV ERRNLQJ WKHLU WLFNHWV DQG DFFRPPRGDWLRQ RQline, it is imperative that tourism boards, '0&V DQG WRXU RSHUDWRUV FDSLWDOL]H FRPSOHWHO\ RQ WKH HOHFWURQLF RQOLQH DQG mobile media to the fullest to get better FRQYHUVLRQV Email marketing like sending mailer blast FDPSDLJQV WR WKRXVDQGV RI WDUJHW FXVtomers at one shot and in a personalised PDQQHU MXVW PDNHV WKH UHDFK RI WKH FDPSDLJQ ZLGHU 7KHUH DUH FUXLVH FRPSDQLHV that regularly send e-newsletters talking about the deals and super-saver offers DV ZHOO DV QHZ FUXLVH LWLQHUDULHV


Online Travel

13>> &KDG +DUZRRG -RQHV PDQDJLQJ GLUHFWRU RI VHDUFK DQG FRQWHQW PDUNHWLQJ EXVLness Ad-Rank Media, says that travel EUDQGV FDQ XVH RQ VLWH HYHQWV WR WULJJHU G\QDPLF FRQWHQW UHPLQGLQJ FXVWRPHUV RI WKHLU LQWHQW WR SXUFKDVH DQG RIIHULQJ WR help them take the next step. The more WDLORUHG WKH FRQWHQW WKH EHWWHU +H FLWHV WKH H[DPSOH RI WUDYHO FRPSDQ\ +DYHQ KDYLQJ JHQHUDWHG 52, E\ UXQQLQJ DQ DEDQGRQHG EDVNHW FDPSDLJQ FRQVLVWLQJ RI WKUHH HPDLOV RIIHULQJ FXVWRPHU VHUYLFH DQG DVVLVWDQFH VXJJHVWLQJ RIIHUV UHODWHG WR WKH DEDQGRQHG SXUFKDVH DQG SURPSWLQJ FXVWRPHUV WR EURZVH GLIIHUHQW W\SHV RI KROLGD\ SDFNDJH WKDW PLJKW EHWWHU Ă€W WKHLU UHTXLUHPHQWV 7KH RSHQ UDWH RQ WKHVH HPDLOV ZDV Âł RYHU double the industry average for travel FDPSDLJQV ,W ZDV RQO\ LQ )HEUXDU\ WKDW MailChimp started supporting the use RI HPRMLV LQ VXEMHFW OLQHV DQG DOUHDG\ the sun and plane emoji are both in the WRS PRVW XVHG RQHV Âł PHDQLQJ WUDYHO brands are already taking advantage of WKLV DQG ZLOO SUREDEO\ FRQWLQXH WR GR VR until the novelty wears off). Customisation FDQ EH DV VLPSOH DV DQ HPRML RU DV FRPSOLFDWHG DV D EHVSRNH WHPSODWH Travelbound used a branded template FRQVLVWLQJ RI SUH PDGH FRQWHQW EORFNV WKDW FRXOG EH UHDUUDQJHG WR UHĂ HFW WKH FRQWHQW RI HDFK PHVVDJH DQG WKH UHVXOW UHĂ HFWV WKHLU EUDQG LGHQWLW\ DQG WLHV LQ visually to their website design. Another DSSURDFK LV WR EH DZDUH RI \RXU XVHU¡V OR-

FDWLRQ ,I \RX KDYH WKLV GDWD LQ \RXU HPDLO OLVW \RX FDQ VHJPHQW LW E\ UHJLRQ FLW\ DQG HYHQ WRZQ $IWHU \RXU FDPSDLJQ LV VHQW \RX FDQ FKHFN WKH *RRJOH $QDO\WLFV UHSRUWV WR VHH FOLFN UDWHV DYHUDJH SDJH YLVLWV SDJH YLHZV HWF

ZRUGV LQ WKH VXEMHFW OLQHV IRU EHWWHU RSHQ UDWHV 7KH VXEMHFW OLQH DV ZHOO DV WKH OD\RXW DQG WKH FRQWHQW PXVW EH GUDIWHG LQ D ZD\ VR DV WR FDWHU WR DQ H DXGLHQFH DQG must differ from other types of advertisLQJ DQG PDUNHWLQJ FRPPXQLFDWLRQ

:LWK WKLV LQIRUPDWLRQ \RX FDQ WDLORU GHDOV DQG VHQG WKHP ZKHUH WKH\¡UH PRVW UHOHYDQW DOO IRU QR FRVW DW DOO :KLOH FRQsumers need to trust a travel brand in orGHU WR XVH WKHP IDLWK LWVHOI LVQ¡W HQRXJK WR VHFXUH OR\DOW\ ,W¡V XQOLNHO\ WKDW D FXVWRPHU LV VXEVFULEHG WR RQO\ RQH WUDYHO EUDQG¡V PDLOLQJ OLVW DQG LW¡V DOVR XQOLNHO\ WKDW D FXVWRPHU ZLOO VXEVFULEH WR D OLVW LI WKH\ GRQ¡W WUXVW D FRPSDQ\ 6R DVVXPLQJ D FXVWRPHU UHFHLYHV PDUNHWLQJ HPDLOV from two travels brands that they trust HTXDOO\ WKH GHFLGLQJ IDFWRUV DUH OLNHO\ WR EH OR\DOW\ DQG SULFH

To avoid the risk of trash mails or unsubVFULSWLRQ WKH EHVW RSWLRQ LQ PDVV H PDUketing is to utilize permission-based marNHWLQJ DV LW LV GLUHFW DQG SHUVRQDOLVHG 6R ZKHQ \RX FOLFN WKH RSWLRQ DFNQRZOHGJLQJ WKDW WKH UHFLSLHQW KDV JLYHQ \RX SHUPLVVLRQ WR VHQG KLP PDLOV WKH FKDQFHV RI WKH UHFLSLHQW GHOHWLQJ \RXU PDLO EHIRUH RSHQLQJ LW RU RI EHLQJ UH GLUHFWHG WR WKH VSDP IROGHU ZLOO EH OHVVHU :KHQ RQH opens the mail, the salutation addressLQJ KLV QDPH PDNHV D ORW RI GLIIHUHQFH and helps in lesser odds of them dismissing the mail before reading it.

5HZDUGLQJ HQJDJHPHQW ZLWK GLVFRXQW FRGHV ZRUNV RQ WZR OHYHOV )LUVWO\ FRQsumers who engage regularly with a EUDQG DUH PRUH OLNHO\ WR EHFRPH OR\DO 6HFRQGO\ D ZHOO WLPHG PRQH\ RII YRXFKHU FDQ EH WKH GHFLGLQJ IDFWRU EHWZHHQ Brand A and Brand B.

$IWHU SD\LQJ DWWHQWLRQ WR WKH VXEMHFW OLQH WKH FRQWHQW DQG WKH SHUVRQDOLVDWLRQ RI messages, the next thing to do is optiPL]LQJ HPDLOV IRU PRELOH GHYLFHV LQ D UHsponsive model. A responsive model of FDPSDLJQ LV RQH WKDW LV FRPSDWLEOH DQG readable on multiple designs be it your 3& RU \RXU VPDUWSKRQH $V SHU VWDWLVWLFV UHOHDVHG E\ /LWPXV ² œ(PDLO $QDO\WLFV¡ LQ January 2015, more emails are being read on mobile phones as against a perVRQDO FRPSXWHU HPDLOV DUH RSHQHG QRZ RQ D PRELOH GHYLFH

‡ :KHQ D FXVWRPHU LV Ă RRGHG ZLWK VR many mass mailers and newsletters in a PRQWK LW LV QHFHVVDU\ WR FRPH XS ZLWK D FUHDWLYH ZD\ RI PDLOLQJ VR WKDW WKH PDLO gets opened when it lands in the inbox DQG GRHVQ¡W LPPHGLDWHO\ JR WR WKH WUDVK RU JHWV XQVXEVFULEHG )LUVW LPSUHVVLRQ LV ZKDW FRXQWV DQG KHQFH FKRRVH WKH ULJKW

The mobile breakdown is as follows: 49.5 SHUFHQW RI HPDLO RSHQV ZHUH RQ D VPDUW-

SKRQH RQ D WDEOHW 2I WKH SHUFHQW RI PRELOH RSHQV SHUFHQW KDSSHQHG RQ DQ $SSOH GHYLFH SHUFHQW ZHUH RQ $QGURLG GHYLFHV 4 $ JRRG GHVLJQHU ZLOO FRQVLGHU WKH EUHDN SRLQWV EHWZHHQ mobiles, tablets and desktops and make a responsive model based on different GLVSOD\ VSHFLĂ€FDWLRQV $ EUHDN SRLQW LV WKH ZLGWK DW ZKLFK WKH HPDLO OD\RXW WUDQVLWLRQV from one layout to another. $QRWKHU IDFWRU WKDW PD\ VHHP QRW VR important, but is, is the time and day of VHQGLQJ WKH FDPSDLJQ 'HSHQGLQJ RQ \RXU WDUJHW FOLHQWV DQG WKH XUJHQF\ RI WKH FDPSDLJQ \RX FDQ ZRUN RXW D VXLWDEOH GD\ WR VFKHGXOH WKH FDPSDLJQ 9R\DJHU¡V :RUOG IRU LQVWDQFH KDV IRXQG WKDW LWV ZHHNO\ QHZVOHWWHUV Ă€QG PD[LPXP RSHQV and reads on Thursdays in the mornings or on Fridays in the evenings. A mass PDLO FDPSDLJQ LV QRW ZKDW PDQ\ ZDQW WR VHH WKH Ă€UVW WKLQJ LQ WKHLU LQER[ RQ D 0RQday morning or the last thing when they DUH ZLQGLQJ XS IRU WKH ZHHNHQG +HQFH the time and day of sending the mailers DUH FUXFLDO As online destination media marketing LV JDLQLQJ PRUH UHOHYDQFH 172V DQG DMCs must integrating e-marketing in WKHLU EXGJHWV DQG SODQ DV LW LV D VRXUFH RI LQFRPH DQG EXVLQHVV FRQYHUVLRQ WKDW LQ WKH FRPLQJ GD\V ZLOO RQO\ JR RQ WR EHFRPLQJ LQGLVSHQVDEOH ZKHQ HOHFWURQLF distribution of information to travellers EHFRPHV WRS RI WKH OLVW LQ PDUNHWLQJ plans.

TRAVLO.COM PLANS TO FACILITATE 1000 TRIPS THROUGH LOCALS IRENE SUSAN EAPEN

Sandeep Walvekar, Co-founder, Travlo.com says the Travlo.com is all about connecting travellers and locals through a common platform where one can experience new cities with tailor-made itineraries in any destination. VPDOO IHH 7KH 7UDYOR FRP FDQ EH XVHG E\ two types of users like the travellers who ZRXOG OLNH WR UHFHLYH VSHFLĂ€F LQIRUPDWLRQ DERXW FLWLHV WKH\ SODQ WR YLVLW EDVHG RQ WKHLU LQWHUHVWV DQG WKH ORFDOV ZKR DUH SDVVLRQDWH RI WKHLU FLW\ WR VKDUH WKHLU knowledge with the travellers. A traveller FDQ VLJQ XS WR MRLQ WKH 7UDYOR FRPPXQLW\ E\ FUHDWLQJ D SURĂ€OH WR FRQQHFW ZLWK WKH ORFDOV ZKLOH WKH ORFDOV FDQ VLJQ XS ZLWK D SURĂ€OH DQG OLVWLQJ RI WKHLU FLW\

Travlo.com 7KH 7UDYOR FRP LV D XQLTXH VRFLDO FRPPXQLW\ WKDW FRQQHFWV WUDYHOOHUV DQG ORFDOV WKURXJK D FRPPRQ SODWIRUP ZKHUH \RX FDQ H[SHULHQFH QHZ FLWLHV ZLWK WDLORU made itineraries in any destination for a

Services 7KH 7UDYOR FRP LV D JOREDO SODWIRUP WKDW DQ\RQH FDQ MRLQ %DVLFDOO\ RXU YLVLRQ LV to provide every traveller a friend in the FLW\ WKH\ ZDQW WR WUDYHO WKLV IULHQG ZLOO EH there to help when they are planning a WULS ZKLFK PD\ EH D VLPSOH LQIR RU JHWWLQJ WKHP LQWURGXFHG WR WKH FLW\ ZKHQ WKH\ DUH WKHUH $ ORFDO FDQ GR WKLV IXOO WLPH RU SDUW

WLPH DOVR FDQ VHW WKHLU RZQ IHH IRU WKH VHUYLFHV KH VKH FKRRVHV WR RIIHU WKURXJK (PDLO 0HVVDJLQJ 9RLFH 9LGHR &KDW DQG Meet In-Person. However, for the initial phase we are looking at Europe / US travHOOHUV FRPLQJ WR VRXWKHDVW $VLD ,QGLD Expected growth for 2015 $V D VWDUW XS FRPSDQ\ IRU ZH DUH IRFXVHG WR JHW WUDYOR FRP HVWDEOLVKHG and with initial users, the growth will folORZ :H KDYH DOUHDG\ PDQDJHG WR JHW SOXV XVHUV ZLWK ORFDO OLVWLQJ ZKLFK LV QRZ JURZLQJ RQ D GDLO\ EDVLV ZLWKRXW DQ\ PDUNHWLQJ DFWLYLW\ 3RVW RXU ODXQFK RI WUDYHOOHU ORFDO FRQQHFW WKLV -XQH ZH ZLOO EH ORRNLQJ WR IDFLOLWDWH trips initially. Promotional Plans 7KLV FRQFHSW LV WKRXJK QHZ LQ ,QGLD DV LW

is D YHU\ NQRZQ DQG DFFHSWHG FRQFHSW LQ 8. (XURSH DQG 86 ZKLFK LV YHU\ VLPLODU WR DLUEQE :H DUH QRW IDFLQJ DQ\ PDMRU SUREOHPV DV WKH SURFHVV LV PDQDJHG ZHOO E\ RXU FRPPXQLW\ PDQDJHUV 2XU IRFXV LV WR FUHDWH D ZLQ ZLQ VLWXDWLRQ IRU ERWK WUDYHOOHUV DQG ORFDOV $W WKH EDVH OHYHO we have a good referral program wherein RQH FDQ HDUQ XS WR WKXV JHWWLQJ XV ORFDOV DQG XVHUV IURP ZRUG RI PRXWK :H DUH DOVR ZRUNLQJ RQ D FDPSDLJQ ´OXFN\ traveller gets free stayâ€? for travellers ZKHUH WKH\ ZLOO WU\ RXU VHUYLFH LQLWLDOO\ and at the same time give us visibility.

www.voyagersworld.in


Incredible India

14>>

JAMMU DOT STEPS UP INITIATIVES TO PROMOTE PATNITOP CIRCUIT

With a 100 lakh footfalls recorded at Vaishno Devi annually, a strategy is being developed to bring the focus on the nearby Patnitop to draw more tourists to Jammu, says R.K. Varma, the Director of Tourism – Jammu, Government of Jammu & Kashmir. PRIYAMVADHA BALARAM

5 . 9DUPD 'LUHFWRU 7RXULVP -DPPX *RYW RI -DPPX .DVKPLU $V LQIUDVWUXFWXUH LQ DQG DURXQG 3DWQLWRS LV QRW IXOO\ XWLOL]HG WKHUH LV QR FRQJHVWLRQ DV RI GDWH :KLOH WKHUH DUH SODFHV WKDW ZHUH QRW HDUOLHU QRW RSHQ WR SXEOLF WKH GHSDUWPHQW LV DOVR RSHQLQJ QHZ SODFHV 7KH UHTXLUHPHQW LV G\QDPLF ZKLOH LW LV DGHTXDWH WRGD\ LW PD\ QRW EH HQRXJK WRPRUURZ 2YHU D SHULRG RI WLPH IDFLOLWLHV ZLOO EH DGGHG

J

ammu is primarily a pilgrimage destination and home to the holy shrine RI 0DWD 9DLVKQR 'HYL ZKLFK UHFHLYHV DQ average of 100 lakh footfalls per year. So, the Department of Tourism, Jammu is targeting tourists visiting the shrine WR EULQJ WKHP WR 3DWQLWRS DV ZHOO 6LQFH

-DPPX KDV WUDGLWLRQDOO\ SLOJULP SURGXFWV RWKHU SODFHV OLNH 3DWQLWRS FRXOG QRW EH utilized to the full extent, but now things DUH FKDQJLQJ ZLWK WKH GHSDUWPHQW SODQQLQJ VRPH SURMHFWV WR GHYHORS WKH LQIUDVWUXFWXUH WKHUH ´7KH 3DWQLWRS &LUFXLW KDV VR PDQ\ SODFHV WR EH VHHQ 3DWQLWRS LV D

unique leisure destination in Jammu and .DVKPLU EXW WKHUH DUH DOVR SODFHV OLNH Sanasar, Mantalai, Sudhmahadev, Bhaderwah, Seoj, Jai and Kishtwar. Although WKHUH DUH D ORW RI FRWWDJHV LQ WKH SULYDWH VHFWRU ZH ZDQW WR DGG LQIUDVWUXFWXUH LQ WKH FRPLQJ GD\V WR PDNH WKH GHVWLQDWLRQ JOREDOO\ FRPSHWHQW Âľ VD\V 5 . 9DUPD 7KHUH DUH VRPH ELJ SURMHFWV XQGHUZD\ WKDW DUH H[SHFWHG WR WDNH WKUHH WR IRXU \HDUV WR EH FRPSOHWHG 2QH RI WKHP LV LQ Mantalai where the department is planning to develop an international yoga FHQWUH

The Travel AJHQF\ $FFRXQWLQJ 6Rftware

6ZLWFK <RXU 0DQXDO $FFRXQWLQJ to

Travel Soft FastHU , (DVLHU , $FFXUDte Enquiry and FHHGEDFN Reminder System InvoLFLQJ DQG 3DFNDJH 7our VRXFKHUV Cash and Bank Entries ServLFH Ta[ DQG 7'6 &DOFXODWLRQV Credit Notes foU &DQFHOODWLRQV Exhaustive MIS Reports

For Free Demo and Purchase Call: Pushkar - 09371021669 E mail: enquiry@travelsoft.in

Voyager’s World > June 2015

Attractions near Patnitop Sanasar is a must-visit leisure tourism GHVWLQDWLRQ QHDU 3DWQLWRS ZKLFK DOVR ERDVWV RI DGYHQWXUH DFWLYLWLHV OLNH SDUDJOLGLQJ DQG VQRZ VNLLQJ $QRWKHU SODFH WR VHH KHUH LV WKH %KDGHUZD 9DOOH\ ZKLFK ERDVWV RI OXVK PHDGRZV ´1RUPDOO\ 3DWQLWRS LV NQRZQ DV D VXPPHU SODFH EXW now, the tourism board hopes to promote LW DV D \HDU URXQG GHVWLQDWLRQ E\ FUHDWLQJ YDULRXV WRXULVW IDFLOLWLHV DPXVHPHQW SDUNV FRQYHQWLRQ FHQWUHV DQG PRUH DFFRPPRGDWLRQ IDFLOLWLHV ¾ WKH 'LUHFWRU said while adding that the board would SXEOLFL]H WKHVH GHVWLQDWLRQV LQ WKH FRPing days. -DPPX DOVR KDV PDQ\ SODFHV RI LQWHUHVW in heritage and border tourism that will EH VKRZFDVHG LQ D ELJ ZD\ 7KH WRXULVP ERDUG KDV ODXQFKHG D UDGLR FDPSDLJQ through Prasar Bharati, 92.7 FM and othHU ORFDO UDGLR VWDWLRQV WR FUHDWH DZDUHness among listeners about Patnitop, EHVLGHV SDUWLFLSDWLQJ LQ WUDYHO PDUWV RUJDQLVHG LQ WKH NH\ PHWURV RI WKH FRXQWU\ 7KRVH YLVLWLQJ 0DWD 9DLVKQR 'HYL FDQ SODQ D WULS WR 3DWQLWRS DIWHU œGDUVKDQ¡ DW the temple. The road trip from Jammu is DERXW NP $OWHUQDWHO\ RQH FDQ WDNH D train to Udhampur and then a 65km road WULS WR 3DWQLWRS 7KH\ FDQ WKHQ VSHQG D few days to visit Sanasar and Mantalai. ´-DPPX KDV VR PDQ\ SODFHV WR GLVFRY-

er in itself like the Bagh e Bahu, Bawe :DOL 0DDWD 'RJUD $UW *DOOHU\ 0XEDUDN 0DQGL 3DODFH WKH ROG 6HFUHWDULDW JROI FRXUVH HWF 2QH ZHHN FDQ EH FRPIRUWDbly spent in Jammu. Jammu and Kashmir LV NQRZQ IRU LWV KRVSLWDOLW\ DQG WKH SODFHV LQ 3DWQLWRS KDYH QR PDWFK LQ WKH ZRUOG Âľ Target markets Even though Patnitop is popular in North ,QGLD -DPPX 7RXULVP SODQV WR HQKDQFH LWV SRSXODULW\ E\ UROOLQJ RXW D VHULHV RI DFWLYLWLHV WKH Ă€UVW EHLQJ URDGVKRZV LQ 3XQjab. Leading tour operators and hoteliers RI -DPPX ZLOO PHHW WKHLU FRXQWHUSDUWV in Chandigarh, Jalandhar, Ludhiana and Amritsar as part of the roadshows. Presently, the department is aiming at the doPHVWLF WRXULVWV FRQVLGHULQJ ,QGLD¡V SRSXODWLRQ DQG WKH DYDLODEOH LQIUDVWUXFWXUH 7KH PDLQ VRXUFH PDUNHWV DUH 3XQMDE Gujarat, Mumbai, Pune and Chennai. Destination Image 6WDWLQJ WKH LPSRUWDQFH RI SXEOLF SHUFHSWLRQ RI D SODFH 5 . 9DUPD DGPLWWHG WKDW ODVW \HDU¡V Ă RRGV KDG GDPDJHG VRPH LQIUDVWUXFWXUH EXW LW GLG QRW FRPSOHWHO\ DIIHFW WKH ZKROH QHWZRUN 7KHUH ZDV D GLS LQ IRRWIDOOV GXH WR Ă RRGV DQG D FRXSOH RI RGG LQFLGHQWV DW WKH ERUGHU ´,Q Jammu, fortunately, there was no damage and we tried to dispel the negative SHUFHSWLRQ DERXW WKH VLWXDWLRQ WKURXJK PHGLD LQWHUDFWLRQV DQG URDGVKRZV Âľ The road ahead 5HYHDOLQJ SODQV WR FUHDWH LQIUDVWUXFWXUH for the MICE segment over the next few \HDUV WKH 'LUHFWRU VD\V WKDW -DPPX KDV $ % DQG & FDWHJRULHV RI KRWHOV DQG WKH HQWLUH -DPPX SURYLQFH KDV beds. In Patnitop alone, there are 2700 beds in both government and private VHFWRUV $QG DV WKH ORFDO HFRQRP\ DQG VXUYLYDO RI SHRSOH FDQQRW EH WKRXJKW RI in isolation of tourism, efforts to promote tourism, ground handlers, hotels and resWDXUDQWV ZLOO EH GLUHFWO\ OLQNHG WR EHQHĂ€W WKH ORFDO SRSXODWLRQ DV ZHOO DV WKH WUDYHO WUDGH IUDWHUQLW\ KH FRQFOXGHG


Incredible India

15>>

JAMMU BRINGS PATNITOP TO PUNJAB

The Department of Tourism, Jammu embarked upon a series of roadshows across Punjab in June beginning in Chandigarh, followed by Ludhiana, Jalandhar and Amritsar to promote Patnitop. VW BUREAU

T

he Department of Tourism, Jammu, held an impressive roadshow in Chandigarh RQ -XQH WR SURPRWH WKH 3DWQLWLRS &LUFXLW RI -DPPX DQG .DVKPLU DV DQ LQGHSHQGHQW WRXULVW GHVWLQDWLRQ ZKLOH LQWHUDFWLQJ ZLWK WKH PHGLD IUDWHUQLW\

7KH 'LUHFWRU RI 7RXULVP -DPPX 5 . 9DUPD GLVFORVHG WKDW DV DQ LQLWLDWLYH RI WKH *RYernment of Jammu and Kashmir a series of roadshows are being organised in the maMRU FLWLHV RI 3XQMDE LQFOXGLQJ &KDQGLJDUK /XGKLDQD -DODQGKDU DQG $PULWVDU EHFDXVH RI LWV FORVH SUR[LPLW\ DQG FXOWXUDO VLPLODULW\ ZLWK -DPPX DQG .DVKPLU WR VKRZFDVH WKH WUXH SRWHQWLDO RI -DPPX UHJLRQ LQ OHLVXUH DGYHQWXUH DQG HFR WRXULVP E\ PDNLQJ WKH JHQHUDO SXEOLF RI WKH QHLJKERXULQJ VWDWH DQG WKH WUDYHO WUDGH IUDWHUQLW\ DZDUH DERXW WKH HQGRZPHQW RI WKH UHJLRQ ZLWK SDUWLFXODUO\ ERXQW\ RI QDWXUH LQ 3DWQLWRS &LUFXLW ZKLFK LQFOXGHV SLFWXUHVTXH SODFHV RI 6DQDVDU 0DQWDODL 6XGKPDKDGHY %KDGHUZDK Seoj, Jai and Kishtwar. In this series the next roadshows will be held at Ludhiana on 19 June, in Jalandhar on 20 June and Amritsar on 27 June. The roadshows are further aimed at promoting Jammu as an leisure, adventure and

HFR WRXULVP GHVWLQDWLRQ DSDUW IURP SLOJULPDJH WRXULVP EHVLGHV SURYLGLQJ DYHQXHV WR WKH SLOJULPV YLVLWLQJ 6KUL 0DWD 9DLVKQR 'HYL 6KULQH IRU UHFUHDWLRQ DQG VLJKWVHHLQJ LQ -DPPX UHJLRQ $Q LQWHUDFWLYH VHVVLRQ ZDV KHOG EHWZHHQ WKH WUDYHO WUDGH IUDWHUQLW\ RI -DPPX DQG &KDQGLJDUK WR ÀQG RXW WKH ZD\V WR PDNH PRUH DQG PRUH VWDNHKROGHUV DQG SURVSHFWLYH YLVLWRUV DZDUH RI DEXQGDQW WRXULVP RSSRUWXQLWLHV LQ 3DWQLWRS &LUFXLW and make it an independent and round-the-year destination. 7KH UHSUHVHQWDWLYHV RI WKH WUDYHO WUDGH IUDWHUQLW\ RI -DPPX UHJLRQ DQQRXQFHG DWWUDFWLYH WUDYHO SDFNDJHV WR ZRR WKH WRXULVWV GXULQJ WKH URDGVKRZ IRU 3DWQLWRS &LUFXLW $ SURPRWLRQDO ÀOP VSHFLDOO\ SUHSDUHG IRU WKH RFFDVLRQ ZDV VFUHHQHG IRU WKH SDUWLFLSDQWV WR HQOLJKWHQ WKHP DERXW WKH FXOWXUH KHULWDJH WRSRJUDSK\ DQG VFHQLF EHDXW\ RI 3DWQLWRS &LUFXLW 7KH ZHOFRPH DGGUHVV ZDV SUHVHQWHG E\ 'U 1DUXSD 5DL -RLQW 'LUHFWRU 7RXULVP -DPPX 'LUHFWRU 7RXULVP -DPPX 6K 5 . 9DUPD ZDV WKH &KLHI *XHVW DQG WKH 9RWH RI 7KDQNV ZDV SUHVHQWHG E\ (U 6XVKLO $WWUL '\ 'LUHFWRU 7RXULVP 3XEOLFLW\ -DPPX

MADHYA PRADESH TOURISM BECKONS BANGALORE TRAVELLERS

The state’s Department of Tourism offers 40% off on its accommodation facilities for travellers from Bangalore until September 2015, while revealing possibilities of direct air connectivity in the near future. PRIYAMVADHA BALARAM

T

he Department of Tourism, Government of Madhya Pradesh, organised a get-together for the travel trade and media in Bangalore on 3 June to showFDVH WKH HVVHQFH RI WKH VWDWH ZKHUHLQ $VKZDQL /RKDQL 0DQDJLQJ 'LUHFWRU Commissioner Tourism, Government of Madhya Pradesh, spoke on the various initiatives undertaken by the department WR FUHDWH PRUH DZDUHQHVV DERXW WKH VWDWH¡V WRXULVP LQYHVWPHQW SODQV DQG QHZ SODFHV WKDW KDYH EHHQ GLVFRYHUHG +H VWUHVVHG XSRQ D SURDFWLYH JRYHUQPHQW HDVH RI DFFHVV PRGHUDWH FOLPDWH DQG diversity in offerings as the plus points of WKH VWDWH ´3HRSOH QHHG QRW JR WRR IDU LQ VHDUFK RI D WRXULVW GHVWLQDWLRQ 7KH\ FDQ FRPH WR 03 WR VHH WKH ULFKQHVV LQ RXU state. MP Tourism has established 70 hoWHOV UHVWDXUDQWV PDUNHWLQJ RIĂ€FHV DQG VL[ UHJLRQDO RIĂ€FHV DQG WKHUH DUH PRUH LQ WKH SLSHOLQH Âľ /D\LQJ FODLP WR WKH ZRUOG¡V Ă€UVW EURDG JDXJH UDLO FRDFK UHVWDXUDQW WKH Bhopal Express, Ashwani informed that

similar restaurants will be opened soon in Gwalior, Indore and Jabalpur. MP also beFDPH WKH Ă€UVW VWDWH LQ WKH FRXQWU\ WR KDYH LQWURGXFHG &DUDYDQ 7RXULVP UHFHQWO\ EHVLGHV KDYLQJ VWDUWHG ÂśGHVLJQHU¡ VLJKWVHHing buses in Bhopal and Gwalior. As a value-addition for the people of BanJDORUH 03 7RXULVP KDV DQQRXQFHG RII RQ DOO LWV SURSHUWLHV H[FHSW WKH RQH LQ 3DQFKPDUKL IRU %DQJDORUHDQV YLVLWing the state, valid until 30 September, 2015. MP Tourism has been holding WDONV ZLWK DLUOLQHV IRU GLUHFW VHUYLFHV ´:H DUH KROGLQJ WDONV ZLWK -HW $LUZD\V DQG $LU$VLD ,QGLD WR ERRVW FRQQHFWLYLW\ IURP /XFNQRZ DQG +\GHUDEDG :H DUH H[SHFWLQJ D GLUHFW Ă LJKW IURP %DQJDORUH to Bhopal in a few months time,â€? he said. ´$UUDQJHPHQWV DUH DOVR XQGHUZD\ WR FHOHEUDWH Âś6LPKDVWK¡ RU WKH Âś.XPEK 0HOD¡ RI 8MMDLQ ZKLFK WDNHV SODFH HYHU\ \HDUV 2WKHU VSHFLDO LQLWLDWLYHV LQFOXGH ZLHOGLQJ the spotlight on hidden tourist destina-

WLRQV DQG LQYROYLQJ WKH SXEOLF WR LGHQWLI\ KLWKHUWR XQNQRZQ GHVWLQDWLRQV DLU WD[L VHUYLFHV HWLTXHWWH WUDLQLQJ IRU FRROLHV DQG WD[L GULYHUV GHSXWLQJ WRXULVW SROLFH in tourist areas and organising history OHFWXUH VHULHV ¾ KH DGGHG 6DQNDU -DJLU Mitawali, Padawali, Bateshwar, Dubhela, Burhanpur, Bhedaghat and Vidisha are VRPH RI WKH QHZ SODFHV WKDW DUH EHLQJ H[SORUHG DV SURVSHFWLYH GHVWLQDWLRQV ² KDV EHHQ GHFODUHG WKH <HDU RI 03 7RXULVP DQG WKH VHFRQG HGLWLRQ RI Madhya Pradesh Travel Mart will be held WKLV \HDU IURP 2FWREHU DW the Lakeview Ashok Hotel in Bhopal. The

VW ,$72 &RQYHQWLRQ ZKLFK LV WR EH KHOG LQ ,QGRUH IURP ² $XJXVW WKLV \HDU KDV VHW KLJK H[SHFWDWLRQV IRU WKH LPSDFW RQ ORFDO WRXULVP 03 7RXULVP KDV DQQRXQFHG VSHFLDO LQYHVWPHQW SURMHFWV LQ .RWUD ,QGRUH ,QGLUDVDJDU 7DM 0DKDO 3DODFH 0LQWR +DOO DQG 0DGKRJDUK 7HQGHUV ZLOO EH à RDWHG VKRUWO\ IRU LQYHVWPHQW SURMHFWV It will soon organise roadshows in MumEDL DQG .RONDWD IRFXVVLQJ RQ WKH VWDWH¡V FXOWXUH FXLVLQH LQYHVWPHQW RSSRUWXQLWLHV DUW DQG FUDIW HWF

www.voyagersworld.in


Incredible India

16>>

INVESTMENT MOUS TO BE SIGNED DURING PATA TRAVEL MART 2015

A

n Advisory Committee at the national level has been constituted under the chairmanship of Secretary (Tourism), Govt. of India to coordinate logistic arrangements for the Pacific Asia Travel Associa-

tion (PATA) Travel Mart that is scheduled to be held in September this year in Bangalore. PRIYAMVADHA BALARAM

0DULR +DUG\ &(2 3$7$ 3$7$ KDV RQH RI WKH PRVW FRPSHWLWLYH UHJLVWUDWLRQ IHHV DV FRPSDUHG WR RWKHU JOREDO HYHQWV DQG ZH DOVR RIIHU GLVFRXQW IRU ORFDO VHOOHU 7KURXJK RXU HYHQWV VHOOHUV FDQ HQMR\ JOREDO H[SRVXUH DQG VHH EXVLQHVV RSSRUWXQLWLHV ZLWK OLNH PLQGHG SURIHVVLRQDOV

I

QFUHDVHG LQYHVWPHQW RSSRUWXQLWLHV FRUSRUDWH SURMHFWV LQIUDVWUXFWXUH GHYHORSPHQW DQG &65 DFWLYLWLHV ZHUH VRPH RI WKH NH\ SRLQWV DQQRXQFHG DW WKH SUHVV FRQIHUHQFH KHOG RQ 0D\ LQ %DQJDORUH DKHDG RI WKH 3DFLĂ€F $VLD 7UDYHO $VVRFLDWLRQ 3$7$ 7UDYHO 0DUW WKDW LV VFKHGXOHG to be held from 6 - 8 September in KarnaWDND¡V FDSLWDO WKLV \HDU 7KH 0LQLVWHU IRU +LJKHU (GXFDWLRQ Tourism, Government of Karnataka, RV Deshpande, along with the Mario Hardy, the CEO & APAC Chief, PATA, jointly addressed the press meet at Hotel Lalit $VKRN ZKLFK ZDV DOVR DWWHQGHG E\ Pradeep Singh Kharola, IAS, Addl. Chief 6HF\ 7RXULVP * 6DWK\DYDWL 'LUHFWRU RI Tourism, Govt. of Karnataka, MeenakVKL 0HKWD 8QLRQ 7RXULVP 2IĂ€FHU -XQJOH Lodges & Resorts Chairman Asagodu Jayasimha and KSTDC Chairman Hussain SA. +RVWLQJ WKH Âś3$7$ 7UDYHO 0DUW¡ LQ %HQJDOXUX LV RQH RI *RYW RI .DUQDWDND¡V HIIRUWV WR EULQJ WKH DWWUDFWLRQV RI Âś.DUQDWDND¡ LQWR D JOREDO OLPHOLJKW .DUQDWDND ZLOO VKRZFDVH LWV JORULRXV UDQJH RI WRXULVP DWWUDFWLRQV VXFK DV WKH 81(6&2 :RUOG +HULWDJH 6LWHV $UFKLWHFWXUDO PDUYHOV DQG PRQXPHQWV FXOWXUDO pursuits of the state and other tourism

Voyager’s World > June 2015

SURGXFWV WR D JOREDO DXGLHQFH Addressing the media, RV Deshpande, VDLG ´,W LV D JUHDW RSSRUWXQLW\ IRU .DUnataka to host PATA 2015 event in BenJDOXUX 6LOLFRQ 9DOOH\ RI ,QGLD , DP VXUH every delegate would enjoy their stay in Bengaluru and will have an opportunity to visit wonderful tourist spots in KarQDWDND 7KH 6WDWH KDV VR PXFK WR RIIHU EH LW KHULWDJH ZLOG OLIH EHDFKHV KLOO VWDtions and temples. I am sure this event will bring Bangalore on the global map of travel and tour industry. I take this opSRUWXQLW\ WR ZHOFRPH DOO WKH GHOHJDWHV WR WKLV EHDXWLIXO JDUGHQ FLW\ Âľ ´7KHUH ZLOO EH D 3$7$ %RDUG PHHWLQJ IURP 4 - 6 September, followed by the travel mart from 6 - 8. As far as tourism is FRQFHUQHG WKLV LV WKH Ă€UVW LQWHUQDWLRQDO event happening in Karnataka, in Bangalore. There will also be an Investment Forum that will be held alongside the travel mart. )ROORZLQJ WKH SUHVV FRQIHUHQFH KHOG LQ New Delhi on 19 May, the Ministry of Tourism, Govt. of India, has assured us IXOO VXSSRUW DQG FRRSHUDWLRQ Âľ WKH 0LQLVWHU DGGHG ZKLOH FRPPHQWLQJ WKDW WKH ( YLVD VFKHPH WKDW KDV EHHQ RSHQHG XS WR QDWLRQV DQG DOVR DQQRXQFHG IRU &KL-

QHVH QDWLRQDOV ZDV H[SHFWHG WR ERRVW WRXULVW Ă RZ LQWR WKH FRXQWU\ He also mentioned that the Department of Tourism was making efforts to get FOHDUDQFH IRU LPSURYLQJ EHDFKHV LQ .DUQDWDND DQG SUHVHUYLQJ WKH HFRORJ\ while developing tourism in the 319 destinations that the state boasts of. ([FLWHG WR VKRZFDVH WKH FLW\ WKURXJK WKH WUDYHO PDUW 0DULR +DUG\ VDLG ´, DP SHUsonally looking forward to the promotion RI QHZ H[SHULHQFHV DQG GHVWLQDWLRQV LQ WKH VWDWH WR D JOREDO DXGLHQFH 3$7$ 7UDYHO 0DUW H[SHFWV PRUH WKDQ GHOHJDWHV IURP RYHU FRXQWULHV 3$7$ KDV RQH RI WKH PRVW FRPSHWLWLYH UHJLVWUDWLRQ IHHV DV FRPSDUHG WR RWKHU JOREDO HYHQWV DQG ZH DOVR RIIHU GLVFRXQW IRU ORFDO VHOOHU 7KURXJK RXU HYHQWV VHOOHUV FDQ HQMR\ JOREDO H[SRVXUH DQG VHH business opportunities with like-minded professionals.â€? In view of the Investment Forum that will be held alongside the travel mart, Deshpande stated that few MoUs would be signed during the PATA Travel Mart for allowing investments. ´'LVFRXQWHG 3URĂ€WDELOLW\ ,QGLFHV '3,V ZLOO EH PDGH WKURXJK FRQVXOWDQWV DQG will be made ipen for bids at the earliest,â€? he said. 7KH SUHVHQW WRXULVP SROLF\ DOORZV LQFHQ-

WLYHV DQG FRQFHVVLRQV DFURVV WRXULVP SURMHFWV 7KHUH ZDV DOVR D PHHWLQJ KHOG ZLWK WKH +RPH 0LQLVWU\ UHFHQWO\ WR EULQJ LQ Âś7RXULVW 0LWUD¡ RU SHUVRQQHO ZKR KDYH DOO WKH SRZHUV RI D FRQVWDEOH ZKLOH ZHOFRPLQJ WRXULVWV ZLWK ZDUPWK DQG VHFXULW\ GHVWLQDWLRQV LQ WKH VWDWH KDYH EHHQ LGHQWLĂ€HG IRU FRUSRUDWH VRFLDO UHVSRQVLELOLW\ DFWLYLWLHV The Ministry of Tourism, Government of India, is extending the following support to the state government of Karnataka for the PATA Travel Mart 2015a. Hosting of the inaugural dinner on 6 September b. Provide international air passages for important buyer delegates from overseas F 8QGHUWDNH EUDQGLQJ DW WKH 0DUW YHQXH G 3URYLGH VSDFH WR WKH 1RUWK (DVWHUQ states and the state of Jammu & KashPLU IRU SDUWLFLSDWLRQ LQ WKH HYHQW An Advisory Committee at the national OHYHO KDV EHHQ FRQVWLWXWHG XQGHU WKH FKDLUPDQVKLS RI 6HFUHWDU\ 7RXULVP *RYW RI ,QGLD WR FRRUGLQDWH ORJLVWLF DUrangements for the mart. Members in WKH &RPPLWWHH LQFOXGH UHSUHVHQWDWLYHV from the Ministries of Civil Aviation, CulWXUH 6KLSSLQJ &RPPHUFH DV ZHOO DV UHSUHVHQWDWLYHV IURP WUDGH DVVRFLDWLRQV DV )$,7+ ,$72 )+5$, +$, DQG :77&


Incredible India

17>>

GOVT, PRIVATE ALLIANCE CAN BOOST INDIA’S SHARE IN WORLD TOURISM

The Union Ministry of Tourism has said the government is making all possible efforts to take the share of India in global tourism to one per cent from the current 0.64 per cent. PRESS INFORMATION BUREAU

D

r Mahesh Sharma, Minister of State with Independent Charge for Culture and Tourism and Minister of State for Civil Aviation, Government of India, has said the government is making all possible efforts to take the share of India in global WRXULVP WR RQH SHU FHQW IURP WKH FXUUHQW SHU FHQW ,W LV WR WKLV HQG WKDW WKH VFKHPH RI H 7RXULVW 9LVD ZDV ODXQFKHG E\ WKH QHZ JRYHUQPHQW ZKLFK KDV EHHQ yielding good results. Sharma was adGUHVVLQJ D MRLQW SUHVV FRQIHUHQFH ZLWK Karnataka Tourism Minister, R V DeshSDQGH LQ 1HZ 'HOKL \HVWHUGD\ LQ FRQQHFtion with the PATA Travel Mart 2015 to be held at Bengaluru from September 6-8, 2015, stated a PIB release.

formed that the small and medium enterSULVHV ZLOO JHW DQ RSSRUWXQLW\ WR VKRZFDVH their business during the event. The Travel

Room Type Matching is our latest product innovation. An industry game changer really. Our system shows the room names exactly as the hotels call it. Our customers have said it well.

We are now able to compare apples with apples so to speak... so easy. - Landmark Travel

Fantastic! Saves heaps of time as we no longer have to go to the hotel's website. Thank you! - Croydon Travel

I can now easily compare the hotel rooms with the rooms offered on roomsXML... saving me time. - Travel About The same room name ensures that I am giving my client correct room details. - Thesinger & Turner Travel Associates When your room names match what the hotel says, my days become more about making money & less about wasting time. - Travel Managers

Knowing we can book the exact room we want with confidence makes our life so much easier! - Travel Insights

This has always been a bugbear as every site calls the rooms something different. - House of Travel

15 032/quiksel.com

)XUWKHU 6KDUPD FRQJUDWXODWHG 3ULPH 0LQLVWHU 1DUHQGUD 0RGL IRU KLV IRFXV RQ WRXUism and stressing upon it as an important HQJLQH RI HFRQRP\ IRU JHQHUDWLQJ LQFRPH DQG HPSOR\PHQW 7KH DQQRXQFHPHQW WR extend e-Tourist visa to Chinese nationDOV ZLOO KHOS DWWUDFW PRUH WRXULVWV IURP WKDW FRXQWU\ WR ,QGLD DQG ÀOO WKH JDS RI inbound and outbound tourists between India and China, Sharma said. Jatinder Singh Taneja, representative from PATA in-

'U /DOLW 3DQZDU 6HFUHWDU\ 7RXULVP *RYHUQPHQW RI ,QGLD DQG VHQLRU RIĂ€FLDOV RI WKH MoT, and Karnataka were also present

When travel agents see profits, they start talking.

Sharma said that the efforts of the govHUQPHQW WR JLYH WRXULVP D SODFH RI SULGH are beginning to show results, and InGLD KDV MXPSHG XS UDQNV LQ WKH :() Travel and Tourism Competitiveness InGH[ 5HIHUULQJ WR WKH LPSRUWDQFH RI events like PATA Travel Mart, the Minister said that partnership with all stakeholdHUV LQFOXGLQJ SULYDWH RUJDQLVDWLRQV DQG VWDWH JRYHUQPHQWV LV UHTXLUHG WR DFKLHYH WKH JRDO RI RQH SHU FHQW VKDUH LQ ZRUOG WRXULVP 7KH QHZ 1DWLRQDO 7RXULVP 3ROLF\ LV RQ WKH DQYLO ZKLFK ZLOO EH LQWHUDFWLYH DQG GHOLYHU LQ D PLVVLRQ PRGH WKH Minister explained. Addressing the media, Deshpande said that PATA Travel Mart is an event of the HQWLUH FRXQWU\ DQG KH LQYLWHG DOO VWDNHKROGHUV WR SDUWLFLSDWH LQ LW +H LQIRUPHG WKDW IRU WKH Ă€UVW WLPH DQ ,QYHVWRUV¡ 0HHW is being organised during the event. The Karnataka Tourism Minister explained that the state government has adopted D SURIHVVLRQDO DSSURDFK WRZDUGV WRXULVP LQFOXGLQJ VHYHUDO PHDVXUHV OLNH UDWLQJ RI ÂśKRPH VWD\V¡ DQG UHVWDXUDQWV 'HVKSDQGH also said that Karnataka government was bringing out Tourism and Trade FaFLOLWDWLRQ $FW DQG ZLOO VRRQ VHW XS 7RXULVW )ULHQGO\ 3ROLFH RU Âś7RXULVW 0LWUD¡ 7KH VWDWH KDV DOVR FRPH RXW ZLWK DQ LQLWLDWLYH RI $GRSWLRQ RI 7RXULVW GHVWLQDWLRQV E\ FRUSRUDWH HQWLWLHV IRU WKHLU PDLQWHQDQFH DQG SURYLGLQJ IDFLOLWLHV KH DGGHG

WHFKQRORJ\ SDYLOLRQ LV DOVR EHLQJ VHW XS WR SURPRWH WKH XVH RI WHFKQRORJ\ LQ 7RXULVP VHFWRU

Register on roomsXML.com. It's free! Email: sales@roomsxml.com | Phone: +91 20 6500 4942

www.voyagersworld.in


Flight Talk

18>>

DIMAZ GROUP ENGAGES IN PROMOTING SRI LANKA TOURISM

Dimaz Aviation Private Ltd, has entered into an agreement with a Sri Lanka-based DMC to promote the country’s attractions while launching combo tour packages to few other nations. VW BUREAU

D

LPD] $YLDWLRQ SULYDWH /LPLWHG D FRPpany dealing in international travel DQG FDUJR KDV FRPSOHWHG LWV \HDUV RI VHUYLFH WKLV \HDU 7KH JURXS RIIHUV VHUYLFHV LQ QXPHURXV WKH ÀHOGV D IHZ EHLQJ DYLDWLRQ DLU FKDUWHU à LJKWV LQWHUQDWLRQDO FDUJR LQWHUQDWLRQDO WRXUV DQG WUDYHOV KHDOWKFDUH ÀOP SURGXFWLRQ DQG HYHQW management. Headquartered in Mumbai, it is led by Manish Synghal, the Chairman & ManDJLQJ 'LUHFWRU ZKR KDV VWXGLHG DQG UHVLGHG LQ 5XVVLD DQG &,6 FRXQWULHV IRU PRUH WKDQ \HDUV $FFRPSDQ\LQJ KLP LV D PDQDJHPHQW H[SHULHQFHG LQ WKH ÀHOG in Aviation, Air Charters, tourism, travel, FDUJR KRVSLWDOLW\ EXVLQHVV 7KH\ KDYH RIÀFHV RU DVVRFLDWLRQV LQ 0XPEDL 'HOKL 8$( 5XVVLD DQG &,6 FRXQWULHV ,Q RUGHU WR FHOHEUDWH LWV WK DQQLYHUVDU\ 'LPD] plans to organise events and get-togethHUV LQ PHWUR FLWLHV LQ ,QGLD 7KH JURXS UHFHQWO\ HQWHUHG LQWR DQ DJUHHment with a Sri Lanka-based DMC and has begun promoting Sri Lanka tour-

LVP VLQFH -DQXDU\ WKLV \HDU 'LPD] KDV ODXQFKHG FRPER WRXU SDFNDJHV OLNH 6UL /DQND 6H\FKHOOHV 6UL /DQND 0DOD\VLD DQG 6LQJDSRUH UHOLJLRXV 5DPD\DQD 7RXU 9LHWQDP HWF 7KH VHUYLFHV RIIHUHG E\ WKHP LQFOXGH DLUSRUW KDQGOLQJ RI à LJKWV SDVVHQJHU FDUJR FKDUWHUHG à LJKWV booking of international passenger & FDUJR WUDQVSRUWDWLRQ YLVDV IDFLOLWDWLRQ VHUYLFHV KRWHO ERRNLQJV DQG LQWHUQDtional airport transfers & guides. They also help render visas to Russia and &,6 FRXQWULHV ZLWK PXFK HDVH 7KH IRUHLJQ GHVWLQDWLRQV FRYHUHG E\ ',0$= DUH 0RVFRZ 6W 3HWHUVEXUJ 5XVVLD (DVW (XURSH 6FDQGLQDYLDQ %DOWLF &RXQWULHV $OPDW\ .D]DNKVWDQ 7DVKNHQW 8]EHNLVWDQ <HUHYDQ $UPHQLD DQG RWKHU &,6 &RXQWULHV ',0$= DOVR SURYLGHV FRPER WRXU SDFNDJHV OLNH 'XEDL 8$( ZLWK 5XVVLD ,VWDQEXO 7XUNH\ ZLWK 5XVVLD Manish Singhal, Chairman & MD of 'LPD] *URXS VDLG ´, KDYH DQ ROG IULHQG from Sri Lanka in travel and tours busiQHVV LQERXQG ZH FRPSOHWHG VWXGLHV together in the early 90s abroad. He of-

fered us an opportunity to be a partner in his venture and we agreed.� $ QXPEHU RI DWWUDFWLYH IDFWRUV DSSHDOHG to Manish as they prompted him to join WKH YHQWXUH OLNH WKH QLFH DQG FOHDQ EHDFKHV 5DPD\DQD VLWHV ZKLFK DUH RI JUHDW LQWHUHVW IRU +LQGXV FRPELQDWLRQ RI VWXQQLQJ ODQGVFDSHV FXOWXUDO KHULWDJH DQG XQLTXH H[SHULHQFHV ZLWKLQ VXFK D FRPSDFW ORFDWLRQ DQG PDQ\ PRUH :LWKLQ an area of 65,610 km lie eight UNESCO :RUOG +HULWDJH 6LWHV NP RI FRDVW-

GUWAHATI VADODARA NAGPUR VISHAKAPATANAM COIMBATORE

Voyager’s World > June 2015

: : : : :

line, 15 national parks, nearly 500,000 DFUHV RI OXVK WHD HVWDWHV DFUHV RI ERWDQLFDO JDUGHQV ZDWHUIDOOV ZDWHU ERGLHV HWF 7KH JURXS SDUWLFLSDWHG LQ ,,77 270 DQG KDV HQJDJHG LQ SULQW DQG HOHFWURQLF PHdia ads, besides planning fam trips for travel agents and media. Above photo: Claude Thomasz, Chairman Srilankan Tourism Board & Manish Synghal Chairman & MD, Dimaz Group at ATM 2015, Dubai.

12, 13, 14 June 2015 07, 08, 09 August 2015 09, 10, 11 October 2015 06, 07, 08, November 2015 22, 23, 24 January 2016


! " # ! $ % & ' ( ' )) ! & * & ! + ) , $ , -

. / ( 0" )

' $


Destination

20>>

IRISH MUSIC ON RUGGED CLIFFS

Cliffs of Moher

The breathtaking cliffs and the traditional Irish Music entice you in the Wild Atlantic Way.

T

RXULVP ,UHODQG UHFHQWO\ RUJDQL]HG D familiarization trip for mixed market SUHVV WULS IURP WK $SULO WR :LOG $WODQWLF :D\ 6RXWK /LPHULFN &ODUH XQGHU WKH %ULWLVK ,ULVK 9LVD 6FKHPH D MRLQW initiative between Ireland and the United Kingdom that allows you to travel around Ireland and the UK on a single visa. Little GLG , NQRZ DERXW WKHVH SODFHV LQ ,UHODQG DV D WUDYHOHU ZKR ORYHV WR GLVFRYHU SODFHV ZLWKRXW PXFK LQIRUPDWLRQ WKH :LOG $WODQWLF :D\ 6RXWK /LPHULFN &ODUH KDV VR PXFK WR RIIHU \RX WKDW RQH UHDOO\ QHHGV WR take at least a week for a short trip or a PRQWK IRU D ORQJ YDFDWLRQ Our expedition in Doolin Cave on North :HVW &ODUH RIIHUV ZLWK WKH UHDO XQGHUZRUOG H[SHULHQFHV DV ZH HQWHU WKH FDYH ZH JHW WR VHH WKH VWLFN\ EHLJH FRORXUHG SDVWH around the walls, as you walk further the VWUXFWXUHV RI WKH FDYH VWDUW ORRNLQJ GLIIHUHQW <RX QHHG WR ZDWFK RYHU \RXU KHDG ZKHQ \RX ZDON IXUWKHU LQWR WKH FDYH DV PRVW RI WKH SDUWV RI WKH FDYH KDYH D ORZ FHLOLQJ :H KDG WR ZHDU D \HOORZ FRORXUHG hard hat before entering the formation of WKH VWDODFWLWH :H JHW WR VHH D IUHH KDQJLQJ ZKLWH VWUXFWXUH ZLWK ZDWHU GULSSLQJ at its end while the other side is a small VWUXFWXUH WKDW LV QRW JURZLQJ DQ\PRUH DQG D VWUHDP EHORZ UHĂ HFWLQJ WKH KDQJLQJ VWUXFWXUHV 7KH 'RROLQ &DYH KDV DQ LQformative exhibition area highlighting the history of Doolin Cave. You will have a difIHUHQW H[SHULHQFH YHQWXULQJ LQWR WKH FDYH IRU DQ DVWRQLVKLQJ YLHZ RI VWDODFWLWH IRUPDWLRQ DQG D SHUIHFW SODFH IRU SKRWRJUDSK\ 'RROLQ LV DQ DWWUDFWLYH YLOODJH RQ WKH 1RUWK :HVW &RDVW RI &RXQW\ &ODUH NQRZQ IRU LWV WUDGLWLRQDO ,ULVK PXVLF HVSHFLDOO\ ZLWK WKH IDPRXV 0LFKR 5XVVHOO ZKLVWOH SOD\HU WKH 5XVVHOO 0HPRULDO )HVWLYDO FHOHEUDWHG LQ February every year and other festivals like the Doolin Folk Festival and Doolin

Voyager’s World > June 2015

:ULWHUV :HHNHQG :H VWD\HG RYHU DW 7KH Hotel Doolin in County Clare, offers luxuriRXV URRPV DQG WKH )LW]¡V 3XE (DWHU\ LV ZKHUH \RX FDQ HQMR\ \RXU GULQN DQG IRRG ZLWK WKH QLJKWO\ WUDGLWLRQDO PXVLF VHVVLRQV After a stroll around the hotel we got into the Cullinans Restaurant & Guest House a beautiful yellow restaurant that served GHOLFLRXV GLVKHV OLNH 'RROLQ FUDE VHUYHG WZR ZD\V D KRW FUXPEOH DQG D FKLOOHG WLDQ &XOOLQDQV $WODQWLF VHDIRRG FKRZGHU 6RPH RI WKH DFFRPPRGDWLRQV LQ 'RROLQ LQFOXGH the Sea View House has luxurious rooms DQG WUDGLWLRQDO OLYH PXVLF DQG WKH 'RROLQ Hostel ranging from the rooms to traditional dormitory rooms for a lovely stay in 'RROLQ 6RPH RI WKH DFWLYLWLHV LQ 'RROLQ LQFOXGH FDYLQJ URFN FOLPELQJ VHD ND\DNLQJ horse riding and mountain biking. This TXDLQW YLOODJH KDV OLYH WUDGLWLRQDO PXVLF 365 days in different styles and mixes of LQVWUXPHQWV 'RROLQ LV D SODFH WKDW NHHSV you happy always with the nightly muVLF VHVVLRQV HVSHFLDOO\ DW WKH )LW]¡V 3XE where you will enjoy tapping your feet and VLQJLQJ DORQJ ZLWK WKH PXVLFDO VHVVLRQV LW is one thing you will never want to miss in Doolin and you will not feel like leaving the SODFH IRU LWV WUDGLWLRQDO ,ULVK PXVLF The next day with our drive to Doolin Ferries, we traveled on the Happy Hooker Ferry to explore the Aran Islands. The Doolin Pier with the blue waters and the EODFN SHEEOHV LV D ZRQGHUIXO VLJKW IRU DOO DQG D SLFWXUHVTXH DUHD 7KH IHUU\ Ă€UVW halted over the smallest island the Inish Oirr or Inisheer and inishmaan or Inish Meain the middle island with the last stop DW ,QLVKPRUH RU ,QLVK 0RU :H PHW 2OLYHU )DKHUW\ WKH ORFDO JXLGH LQ ,QLVKPRUH RU ,Qish Mor.Inish Mor the largest island known IRU LWV ,ULVK FXOWXUH DQG SHRSOH VSHDN LQ Irish language. The Inishmore island has VHFRQGDU\ VFKRROV KRWHO KRVWHOV SXEV SROLFHPDQ SULHVW FKXUFK DQG

FHPHWHU\ :H JRW WR VHH D ORW RI FRORXUIXO SRQ\ FDUWV RQ RXU ZD\ WR 7L -RH :DWW\¡V %DU in Kilronan village, a white building with a EODFN JXLWDU VNHWFKHG DFURVV LWV QDPH DW WKH HQWUDQFH DQG D IDPRXV SXE ZKHUH \RX FRXOG UHOD[ ZLWK D SLQW RI *XLQQHVV RU D FXS RI ,ULVK FRIIHH 6RPH RI WKH KLJKO\ UHFRPPHQGHG VHDIRRG GLVKHV DW 7L -RH :DWW\ÂśV %DU DUH WKH VWHDPHG PXVVHOV ZLWK JDUOLF VDXFH DQG WKH $UDQ FUDFNHG FUDE FODZV ZLWK JDUOLF VDXFH <RX FDQ DOVR JHW D JRRG YLHZ RI WKH WUHHV DQG WKH F\FOLVWV DFURVV WKH URDG IURP WKH RXWGRRU DUHD 2Q RXU ZDON WR WKH LVODQG ZH Ă€UVW KDOWHG over at the Aran sweater shop or An PuFDQ DV HDFK IDPLO\ KDV D GLIIHUHQW VWLWFK on their sweaters and saw people sitting DURXQG WKH $Q 6XQGD &RDFK &DIp 'XUing our long walk to Inish Mor we met 9LQFHQW WKH WUDGLWLRQDO EDVNHW PDNHU who had baskets for various usages like WKH SRWDWR EDVNHWV $IWHU UHDFKLQJ WKH EODFN URFN\ DUHD WKH SDWKZD\ EHFRPHV uneven where you will see the rugged FOLIIV DJDLQVW WKH $WODQWLF 2FHDQ DQ H[FHOlent spot for photography, as we walked further you get to see the Dun Aengus )RUW ZLWK D VWRQHG HQWUDQFH DQG WKHQ \RX enter a green pavement offering you an overview of the Inish Mor Island. The Dun $HQJXV )RUW KDV IRXU ZDOOV WKH Ă€UVW ZDOO KDV GZHOOLQJV ZLWK RQO\ WKUHH FKXUFKHV WKDWFK KRXVHV DQG D OLJKW KRXVH on the right side with the highest point. :H VWRSSHG RYHU DW WKH EHHKLYH KXW IRU a photograph with stones piled up like a EHHKLYH :H PHW DQRWKHU ORFDO JXLGH ZKR spoke about the remains found in the ,VODQG OLNH WKH EURQ]H DUWLIDFWV HPSW\ VKHOOV IURP VKHOO Ă€VK DQG WKH DPEHU WKH MHZHO 6RPH RI WKH ZDWHU DFWLYLWLHV \RX FDQ GR LQ $UDQ ,VODQGV DUH ZLQG VXUĂ€QJ and wind sailing. The Happy Hooker ferry takes an hour and 20 minutes to the Inish Mor and you will be mesmerized with

WKH KLJK VHD FOLIIV DQG WKH LQFUHGLEOH UXJJHG ODQGVFDSHV 7KH QH[W GD\ ZH YLVLWHG WKH 0DWFKPDNing Bar in Lisdoonvarna in County Clare D EXLOGLQJ ZLWK UHG FRORXU SDLQWHG RQ WKH WRS SDUW DQG RUDQJH FRORXU SDLQWHG EHORZ ZLWK TXRWHV DERYH LW ´0DUULDJHV DUH made in heaven most people meet in the PDWFKPDNLQJ EDUÂľ ZLWK VPDOO UHFWDQJXODU windows. This beautiful area is famous for WKH PDWFK PDNLQJ IHVWLYDO RUJDQL]HG LQ 6HSWHPEHU HYHU\ \HDU DQG WKH 6SD :HOOV smoked salmon and perfumery. The great VRQJ ZULWHU &KULVW\ 0RRUH ZURWH O\ULFV RQ /LVGRRQYDUQD :H WKHQ YLVLWHG WKH %XUUHQ Smoke House where we got to taste the varieties of hot smoked salmon and the FROG VPRNHG VDOPRQ SHUVRQDOO\ WKH KRW smoked salmon tasted good. 2XU WULS WXUQV RXW WR EH H[FLWLQJ DV ZH enter the Cliffs of Mohor in County Clare, WKH HQWUDQFH KDV DQ LPSUHVVLYH ZRRGHQ VWUXFWXUH ZLWK FDUYLQJV RI SXIĂ€QV IXOPDU DQG WKH QDPH FDUYHG RQ LW 7KH RYDO VKDSHG H[KLELWLRQ FHQWHU LV VHOI H[SODQatory and looks very interesting with imDJHV 7KH FHQWHU DOVR KDV WKH SXIĂ€QV QHVW FDIp DQG D JLIW VKRS 7KH &OLIIV RI 0RKHU ZDONLQJ WUDLO OLQNV WZR YLOODJHV /LVFDQQRU DQG 'RROLQ IURP WKH /LVFDQQRU DQG +DJ¡V Head in the south, to Doolin in the North, ZLWK VWHHS DVFHQWV DQG GHVFHQWV RI VWHS Ă DW VWRQHV :H PHW 3DW 6ZHHQH\ WKH ORFDO farmer and guide who knew the best spots RQ WKH WUDLO WR 'RROLQ :H JHW WR VHH WKH 2¡ %ULHQ 7RZHU RQ WKH 1RUWK SODWIRUP WKDW JLYHV WKH Ă€QHVW YLHZ RI WKH &OLIIV RI 0RKHU WKH $Q %UDQDQ 0RU RU VHD VWDFN KRPH WR *XLOOHPRWV DQG 5D]RUELOOV :H ZHUH OXFN\ HQRXJK WR VHH WKH QXPEHU RI 3XIĂ€QV DQG 5D]RUELOOV VLWWLQJ RQ WKH VHD VWDFN :H passed by Doolin Castle the oldest and EHDXWLIXO FDVWOH ZKLFK LV QRZ SULYDWHO\ RZQHG 2XU JXLGH 3DW 6ZHHQH\ VDLG ´,W LV


Destination

6WDODFWLWH )RUPDWLRQ LQ 'RROLQ &DYH

6W 0DU\¡V &DWKHGUDO /LPHULFN

Loop Head Lighthouse

Famine Memorial, Dublin City

21>>

like getting into a dream entering the Cliffs RI 0RKHU DQG WKHQ JHWWLQJ EDFN WR UHDOLW\ Âľ The walk generally takes 3hrs from the &OLIIV RI 0RKHU WR 'RROLQ 7KH VSHFWDFXODU view of the Cliffs of Moher gets stunning as we walked further. The Cliffs of Moher KDG UHFHQWO\ RUJDQL]HG WKH Ă€UVW 6HDELUG¡V festival in May 2015.The Cliffs of Moher is known for 40 shades of green and traGLWLRQDO PXVLF ZLWK EXVNHUV 6RPH RI WKH DFWLYLWLHV DW WKH FOLIIV DUH VXUĂ€QJ DQG VZLPPLQJ 7KH &OLIIV RI 0RKHU LV D JUHDW SODFH for wedding photographs and very popular VLWH IRU Ă€OPLQJ DQG SKRWRJUDSK\ <RX ZLOO GHĂ€QLWHO\ HQMR\ WKH HFVWDV\ RI WKH &OLIIV RI 0RKHU ZLWK WKH EUHDWKWDNLQJ FOLIIV DQG WKH VKDGHV RI JUHHQ <RX FRXOG SLFN VRXYHQLUV OLNH VZHDWHUV IURP WKH YLOODJH FUDIWV WKDW had hand knits to loomed sweaters, tweed VKDZOV DQG FKRFRODWHV IURP WKH 'RROLQ &KRFRODWH 6KRS IRU IDPLO\ RU IULHQGV :H WKHQ HQWHU WKH *XV 2¡ &RQQRUV 3XE D WUDGLtional pub a beautiful white building with a KXJH EODFN GRRU VHUYHG VLJQDWXUH GLVKHV OLNH 2¡ &RQQRUV VHD IRRG FKRZGHU 2¡ &RQQRUV ÂśV VWHDPHG PXVVHOV

2XU H[SHGLWLRQ WR WKH 6FDWWHU\ ,VODQG started with our drive to Kilrush Marina WKDW KDV HQWLFLQJ ERDWV DORQJ WKH 6KDQQRQ (VWXDU\ 2Q RXU FUXLVH ZH JRW LQWR WKH IHUU\ 6W 6HDQ ,, WR /LPHULFN ZH PHW 3DGUDLJ 2¡5XDLUF WKH ORFDO JXLGH ZKR WROG XV WKH KLVWRU\ RI 6FDWWHU\ ,VODQG 7KH 6FDWtery Island or Inish Cathaigh in Shannon Estuary had inhabitants only in the early ¡V DIWHU WKDW SHRSOH QHYHU OLYHG KHUH :H Ă€UVW HQWHUHG WKH FKXUFK RI WKH GHDG or Teampall Na Marbh that houses the JUDYH\DUGV RI WKH SHRSOH RI 6FDWWHU\ ,VODQG 7KHUH H[LVW FKXUFKHV LQ WKLV LVODQG WKH QH[W FKXUFK KRXVHV WKH FRIĂ€Q RI 6W 6HDQ 6RPH RI WKH RWKHU DWWUDFWLRQV DUH the round tower, lighthouse and the holy well where people used be healed due WR VRUH H\HV LQ WKRVH GD\V 7KH 6FDWWHU\ ,VODQG LV D UHDO SLFWXUH LQ WKH PLQG RI D ZULWHU RU SRHW :H WKHQ HQWHUHG WKH &URWW\¡V 7UDGLWLRQDO ,ULVK 0XVLF %DU LQ .LOUXVK has a snug a private bar of those days and VHUYHG GLVKHV OLNH FRFNWDLO SUDZQV WXQD PD\R FUDEPHDW VPRNHG VDOPRQ DQG VZHHW SRWDWR FRXUJHWWH VRXS

7KH WULS JHWV IDVFLQDWLQJ DV ZH HQWHU WKH 0XVLF 0DNHUV RI :HVW &ODUH KLJKOLJKWLQJ WKH KLVWRU\ RI WUDGLWLRQDO PXVLF WKH RULJLQ of instruments and of the people who SOD\HG WKHP :H JRW WR H[SHULHQFH WKH OLYH PXVLF VHVVLRQ E\ 'LDPRQG 'RQHOODQ 7HUD Comber, and Roisin Considine playing the instruments like Banjo, Fiddle and ConFHUWLQD :H WKHQ HQWHU WKH $UPDGD +RWHO offering great rooms for our overnight stay DQG WKH VWUROO DFURVV WKH EHDXWLIXO ZKLWH sandy shore in Milton Malbay was lovely. I feel in love with the traditional Irish muVLF ULJKW IURP 'RROLQ WR 0DOED\ :H KHDG over to the Barrtra Seafood Restaurant ZLWK VHDIRRG VSHFLDOWLHV IRU GLQQHU VRPH of the signature dishes are the Bushmills ZKLVNH\ LFH FUHDP JLQ DQG WRQLF VRUEHW Barrtra smoked salmon and seafood pate.

During our drive to Kilkee, we met Cillian Murphy from Loop Head Tourism giving us insights of Loop Head. On our drive to Loop +HDG ZH SDVVHG E\ WKH %LVKRSV¡ ,VODQG D VHSDUDWHG VHD VWDFN LVODQG /RRS +HDG LV ODQG EHWZHHQ WKH RFHDQ RQ RQH VLGH DQG the Shannon Estuary on the other that FRQVLVWV RI VPDOO YLOODJHV .LONHH DQG .LOEDKD :H VWRSSHG RYHU WR VHH WKH %ULGJes of Ross that has a trio of natural sea DUFKHV DQG WKH /RRS +HDG /LJKW +RXVH EXLOW RI OLPHVWRQH KDV VWHSV Ă RRUV 23 meters tall with 4 lenses, 4 lights in 20 VHFRQGV DQG HPHUJHQF\ OLJKWV RQH IRU 1RUWK DQG 6RXWK VLGH :H PHW 0DU\ DQG 0DUWLQ WKH ORFDO JXLGHV RI WKH OLJKWKRXVH ZKR ZRUH Ă RUHVFHQW JUHHQ MDFNHWV 6RPH RI WKH DFWLYLWLHV RI /RRS +HDG DUH VHOI GULYLQJ VXUĂ€QJ ND\DNLQJ F\FOLQJ WUDLO DQG

walking trail. The Loop Head Lighthouse KDV DOVR DQ H[KLELWLRQ FHQWHU KLJKOLJKWLQJ on the history of Irish Lighthouses and a guest house offering three bedrooms for a stay at the lighthouse owned by an Irish Trust. Kilbaha is famous for the Henry Blake Heritage Center and the Kilbaha *DOOHU\ &UDIWV &HQWHU :H KDOWHG RYHU DW WKH FRIIHH VKRS FORVH WR WKH SLHU RI 6KDQnon ferry to board the Killimer Tarbet Ferry WKH FDU IHUU\ RI PLQXWHV $IWHU RXU WRXU WR WKH FRXQWU\ VLGH ZH JHW UHDG\ WR H[SORUH WKH FLW\ VLGH RI ,UHODQG /LPHULFN D FLW\ DW WKH PRXWK RI ULYHU 6KDQQRQ :H JRW LQWR WKH /LPHULFN 6WUDQG +RWHO offering 184 hotel rooms for our overnight stay, Sean Lally the General Manager of /LPHULFN 6WUDQG +RWHO VD\V ´7KH ,QGLDQ JXHVWV DUH PDLQO\ FRUSRUDWH ZKR YLVLW LQWHUQDWLRQDO FRPSDQLHV EDVHG LQ 6KDQQRQ %XVLQHVV 3DUN ¾ :H VWDUWHG RXU FLW\ tour with the Treaty Stone monument with VHDOV RI KLVWRU\ WKH .LQJ -RKQ¡V FDVWOH WKDW KDV DQ LQWHUHVWLQJ H[KLELWLRQ FHQWHU DQG WKH JUH\ FDVWOH RIIHUV \RX DQ RYHUYLHZ RI /LPHULFN DQG D FDIp WKDW VHUYHV \XPP\ GHVVHUWV 7KH 2¡ &RQQHOO¡V VWUHHW DFURVV the River Shannon has a statue of Daniel 2¡ &RQQHOO VWDWXH DQG LV WKH IDPRXV VWUHHW LQ /LPHULFN 7KH 6W 0DU\¡V &DWKHGUDO LV WKH ROGHVW DQG PRVW KLVWRULF EXLOGLQJ ZLWK a stunning Cathedral, the Hunt Museum H[KLELWV DUW DQG DQWLTXLWLHV WKDW LQFOXGHV the famous works of Pierre Auguste ReQRLU DQG 3DEOR 3LFDVVR WKH /LPHULFN 0LON Market is a famous market for fresh prodXFWV DQG WKH /LPHULFN &UDIWV +XE IRU FHUDPLFV DUW IHOWPDNLQJ DQG 6LOYHUVPLWKLQJ :H ZHUH WKULOOHG WR YLVLW 'XEOLQ WKH FLW\ RI ZRUGV NQRZQ IRU LWV ZULWHUV OLNH :LOOLDP Butler Yeats, George Bernard Shaw and 6DPXHO %HFNHWW 'XEOLQ LV WKH ROGHVW FLW\ that has trendy bars and literary pubs. :H HQWHUHG WKH 0RUULVRQ +RWHO RIIHUV URRPV DQG VXLWHV DOO VHW XS LQ PXVLFDO

WKHPH IRU DQ RYHUQLJKW VWD\ :H HQWHUHG WKH :RROOHQ 0LOOV 5HVWDXUDQW WKDW VHUYHG VLJQDWXUH GLVKHV OLNH 2¡'RKHUW\¡V EODFN pudding and the Irish whiskey raspberry sour. The Temple Bar area is something one should not miss to venture in Dublin with pubs like the Temple Bar Pub and the Quay Bar and Restaurant where we JRW WR OLVWHQ WR RQH RI WKH PXVLFLDQV SOD\LQJ WKH WUDGLWLRQDO ,ULVK PXVLF 7KH FLW\ RI Dublin is divided into North and South, 'XEOLQ KDV VR PDQ\ EULGJHV LQ WKH FLW\ FHQWHU WR PHQWLRQ VRPH RI WKH PRVW IDPRXV RQHV DUH WKH +D ÂśSHQQ\ %ULGJH WKH ROGHVW EULGJH IRU SHGHVWULDQ FURVVLQJ RYHU WKH 5LYHU /LIIH\ WKH 2¡&RQQHOO %ULGJH LV ZLGH DV WKH 2¡ &RQQHOO 6WUHHW DQG WKH 6DPXHO %HFNHWW %ULGJH WKH KDUS VKDSHG bridge are new parts of Dublin. The River /LIIH\ LV WKH PDLQ DWWUDFWLRQ WKDW UXQV WKURXJK WKH FLW\ FHQWHU DQG WKH &RQYHQWLRQ &HQWUH 'XEOLQ 7KH &&' RIIHUV PHHWLQJ URRPV WKDW LQFOXGH D VHDW auditorium and 4,500 square meters of H[KLELWLRQ VSDFH IRU DOO H[KLELWLRQV DQG FRQIHUHQFHV 7KH FLW\ FHQWHU LV FORVH WR the Irish Film Institute, the Custom House and the Abbey Theatre and the General 3RVW 2IĂ€FH 7KH )DPLQH 0HPRULDO FRPPHPRUDWHG IDPLQH VWDWXHV D SODFH RI VRUURZ IRU DOO DQG WKH 2¡ &RQQHOO VWUHHW the famous street in Dublin. Dublin is a EHDXWLIXO FLW\ WR ZDON WKURXJK WKH QXPEHU RI WUHHV Ă RZHUV DQG WKH EHDXWLIXO ODPS SRVWV <RX FDQ UHOD[ ZLWK WKH WUDGLWLRQDO ,ULVK PXVLF VHVVLRQV LQ WKH SXEV ZLWK D SLQW RI *XLQQHVV RU FUDIW EHHUV LQ 'XEOLQ DQG 'XEOLQ LV DOVR D FLW\ WKDW QHYHU VOHHSV HVSHFLDOO\ ZLWK WKH EHDXW\ RI 'XEOLQ 7KH MR\ DQG IXQ DW WKH FRXQWU\ VLGH RI :LOG $WODQWLF :D\ LPSUHVVHV \RX HYHU\ PLQXWH with the seafood platter and the traditionDO ,ULVK 0XVLF VR JHW UHDG\ DQG SDFN \RXU EDJV WR OLVWHQ DQG GDQFH WR WKH WUDGLWLRQDO Irish tunes.

www.voyagersworld.in


Hospitality

22>>

BOUTIQUE HOTELS FORESEE TREMENDOUS GROWTH IN 2015 IRENE SUSAN EAPEN

Boutique hotels are now growing and outperforming in the industry expecting a promising

)OOXLG 0RVDLF 7X[ +RVSLWDOLW\

growth for 2015.

+DUVK )DXMGDU 'LUHFWRU $8580 D ERXWLTXH KRWHO %RXWLTXH +RWHOV LV RQH RI WKH IDVWHVW JURZLQJ FDWHJRULHV DV IDU DV WKH KRWHO LQGXVWU\ LV FRQFHUQHG DQG WKH IXWXUH ORRNV LPPHQVHO\ SURPLVLQJ

T

KH %RXWLTXH KRWHOV DUH FRQVLGHUHG WR EH VPDOO KRWHOV ZLWK XSVFDOH DFFRPPRGDWLRQ HVSHFLDOO\ ZLWK WKH ,QGLDQ travellers looking out for personalized exSHULHQFHV LQ D KRWHO WKHVH GD\V ZLWK WKH number of boutique hotels growing in a UDSLG SDFH VR WKH KRVSLWDOLW\ LQGXVWU\ LV witnessing an exponential growth in the FRPLQJ \HDUV Growth of boutique hotels in India +DUVK )DXMGDU 'LUHFWRU $XUXP D ERXWLTXH Hotel, Jaipur says that Boutique hotel is D WHUP XVHG LQWHUQDWLRQDOO\ WR GHVFULEH small hotels in unique settings with upVFDOH DFFRPPRGDWLRQ ,Q ,QGLD LQ WKH past, the notion has been that small hoWHOV ODFN TXDOLW\ LQ WHUPV RI DFFRPPRGDWLRQ IRRG VDIHW\ DQG VHFXULW\ ´7KH QHZ ERXWLTXH KRWHOV GHVLJQHG WR SHUIHFWLRQ KDYH FRPH LQWR H[LVWHQFH WKDW

Voyager’s World > June 2015

KDV FKDQJHG WKLV SHUFHSWLRQ RI PDVVHV DV FRPIRUW LV VXSUHPH ZKLOH SHUVRQDOLVHG VHUYLFH UHPDLQV WKH NH\ IRFXV $ JRRG ERXWLTXH KRWHO KDV LWV RZQ FKDUP DQG FKDUDFWHU WR PHVPHUL]H WKH JXHVWV DQG WKH GHPDQG IRU VXFK SURSHUWLHV LV RQ WKH ULVH ´%RXWLTXH +RWHOVÂľ LV XQGRXEWHGO\ RQH RI WKH IDVWHVW JURZLQJ FDWHJRULHV DV IDU DV WKH KRWHO LQGXVWU\ LV FRQFHUQHG DQG WKH future too looks immensely promising.â€?He added. 1XSXU 6LNND 'LUHFWRU *DQJD .LQDUH $ 5LYHUVLGH %RXWLTXH +RWHO VD\V ´,Q WKH past years there has been a major shift in the hospitality industry in India in favor of boutique hotels. The Boutique hotel industry in India is outperforming the broader hotel industry and is in the growth SKDVH RI LWV LQGXVWULDO OLIH F\FOH :KHQ WKH LQGXVWU\ WRRN D KLW GXULQJ WKH UHFHVVLRQ VLPLODU WR WKH HQWLUH DFFRPPRGDWLRQ

VHFWRU DQG LW UHERXQGHG VWURQJO\ RYHU WKH past few years.â€? ´7KH WHFKQRORJLFDO DGYDQFHV LQ ,QGLD OLNH online booking, travel sites and their reviews have generated a greater trust between guests and the lesser known hotels. 7KH FKDQJH LQ FRQVXPHU EHKDYLRU LV RQH RI WKH VLJQLĂ€FDQW UHDVRQV IRU WKH JURZWK RI boutique hotels. As travelers now no more run for the brand name but for an experiHQFH EDVHG WUDYHO ZKLFK ERXWLTXH KRWHOV DUH VXFFHVVIXOO\ RIIHULQJ Âľ 6KH DGGHG ,Q WKH RSLQLRQ RI +DUMHHW :DVDQ 9LFH President, Tux Hospitality, the Boutique hotels have grown in India at a very rapid SDFH LQ WKH UHFHQW \HDUV ZLWK WKH EHWWHU VWDQGDUGV RI OLYLQJ DQG EHWWHU HFRQRPLF FRQGLWLRQ LQ WKH FRXQWU\ SHRSOH DUH PRUH likely to spend lavishly on their family and WKHPVHOYHV DQG WKDW DOVR LQ KRWHOV ZKLFK

have a USP of being Boutique and have smaller number of rooms, where the JXHVWV HQMR\ YHU\ SHUVRQDO VHUYLFHV ,QGLD is known to the world as the land of hosSLWDOLW\ LQ WKH GHĂ€QLQJ VWDJHV RI WKH EXVLness of hospitality with unlimited tourism DQG XQWDSSHG EXVLQHVV SURVSHFWV ´,Q WKH FRPLQJ \HDUV WKH ,QGLDQ KRVSLWDOity will only see green pastures of growth. The Indian tourism and hospitality industry has emerged as one of the key drivers of growth. The tourism and hospitalLW\ VHFWRU LQ ,QGLD LV Ă RXULVKLQJ GXH WR DQ LQFUHDVH LQ IRUHLJQ WRXULVW DUULYDOV DQG D greater number of Indians travelling to GRPHVWLF GHVWLQDWLRQV 7KH KRWHOV DUH DQ LPSRUWDQW FRPSRQHQW RI WKH WRXULVP LQdustry,â€? He added. Saket Gupta, Head Sales & Marketing, 0DUV (QWHUSULVHV WKH 0DUV *URXS¡V FXU-


Hospitality

Vista / AURUM a boutique Hotel

/REE\ /RXQJH :DWHUVWRQHV +RWHO 0DUV (QWHUSULVHV

23>>

1XSXU 6LNND 'LUHFWRU *DQJD .LQDUH $ 5LYHUVLGH %RXWLTXH +RWHO 7KH %RXWLTXH KRWHO LQGXVWU\ LQ ,QGLD LV RXWSHUIRUPLQJ WKH EURDGHU KRWHO LQGXVWU\ DQG LV LQ WKH JURZWK SKDVH RI LWV LQGXVWULDO OLIH F\FOH 7KH ,QGLDQ KRVSLWDOLW\ LQGXVWU\ LV H[SHFWLQJ D JUHDW LPSHWXV LQ

UHQW SRUWIROLR LQFOXGHV WKH œ:DWHUVWRQHV +RWHO :DWHUVWRQHV &OXE¡ D ERXWLTXH KRWHO SURSHUW\ DQG SULYDWH FOXE LQ 1RUWK 0XPEDL œ*RUGRQ +RXVH +RWHO¡ D ERXWLTXH KRWHO LQ 6RXWK 0XPEDL œ5RNHE\ 0DQRU¡ DQG œ&ORFNWRZHU &DIp¡ D ERXWLTXH KRWHO and popular restaurant, both in the stunQLQJ +LPDOD\DQ KLOO VWDWLRQ RI /DQGRXU œ3L]]D E\ WKH %D\¡ D FDVXDO GLQLQJ UHVWDXrant. said that there were not many good ERXWLTXH KRWHOV LQ ,QGLD WLOO UHFHQW )RU D long period of time, any hotel that had IHZHU QXPEHU RI URRPV FODLPHG WR EH D ERXWLTXH KRWHO +RZHYHU WRGD\¡V FXVWRPer is knowledgeable and well-informed. He knows that a boutique hotel has to be unique in terms of its offerings. ´:LWK WKH FRQFHSW RI ERXWLTXH KRWHOV à RXULVKLQJ LQ ,QGLD WKH FDWHJRU\ LV QRZ IXUWKHU divided into budget boutique hotels and OX[XU\ XSVFDOH ERXWLTXH KRWHOV )RU H[-

DPSOH RXU :DWHUVWRQHV +RWHO LQ $QGKHUL Mumbai and Rokeby Manor in Mussoorie ZRXOG IDOO XQGHU XSVFDOH ERXWLTXH FDWHJRry,� He added. Zia Shiekh, CEO & CMD, Svenska Design Hotels says that the Boutique hotels in ,QGLD DUH VWLOO SULPDULO\ FRQÀQHG WR PRP and-pop shops run by individual owners EXW LQ WKH EXVLQHVV FRQWH[W WKH FRQFHSW RI ERXWLTXH KRWHOV LV VWLOO TXLWH QDVFHQW :H DUH YHU\ EXOOLVK RQ WKH ,QGLDQ PDUNHW and looking to aggressively expand our SUHVHQFH LQ WKH FRXQWU\ 2XU WDUJHW LV WR EH WKH EHVW DQG ELJJHVW FKDLQ RI ERXWLTXH hotels in India and we are well on our way WR DFKLHYLQJ WKDW HVSHFLDOO\ DIWHU JHWWLQJ D IDQWDVWLF UHVSRQVH IURP WKH PDUNHW RQ RXU ÀUVW WZR KRWHOV LQ WKH FRXQWU\ ZKLFK DUH GRLQJ H[FHOOHQW EXVLQHVV DQG VXUSDVVLQJ WKH PDUNHW LQ ERWK RFFXSDQF\ DV ZHOO DV URRP UDWHV :H KDYH VKRZQ WKDW ,QGLD

LV DV PXFK LQWR ERXWLTXH OLIHVW\OH KRWHOV DV the rest of the world.

quality being offered at absolute VFM rates,� He added.

Expected growth for 2015 Harsh says that there is enough potential for growth of boutique hotels. Most of them provide good value for money as FRPSDUHG WR ODUJH OX[XU\ KRWHOV VLQFH WKH overheads are relatively limited. Boutique KRWHOV IRU H[DPSOH PLJKW QRW ERDVW RI ÀYH RU VL[ VSHFLDOW\ UHVWDXUDQWV WR RIIHU XQOLNH PRVW ÀYH VWDU OX[XU\ KRWHOV EXW WKH SULFH EHQHÀW IRU JXHVWV FRPELQHG ZLWK WKH SHUVRQDOLVHG VHUYLFH LV GHÀQLWHO\ WKHUH GXH WR size of the business.

In the opinion of Nupur the Indian hospiWDOLW\ LQGXVWU\ LV H[SHFWLQJ D JUHDW LPSHtus, foreseeing tremendous opportunity RYHU WKH FRPLQJ PRQWKV LQ 7KLV SRVLWLYLW\ FRPHV IURP WKH LQLWLDWLYHV VKRZQ E\ WKH QHZ JRYHUQPHQW DFNQRZOHGJLQJ WKH LPSRUWDQFH RI WRXULVP LQGXVWU\

´:H H[SHFW D KHDOWK\ JURZWK IRU RXUVHOYHV LQ DV ZH FRQWLQXH WR DGG QHZ FXVWRPHUV ZKLOH UHWDLQLQJ WKH OR\DO FXVWRPHU base we have been able to build for ourVHOYHV RYHU WKH SUHYLRXV \HDU¡V RZLQJ WR WKH VXSHULRU VHUYLFH OHYHOV DQG VXSUHPH

$FFRUGLQJ WR WKH VWDWLVWLFV LW LV EHOLHYHG WKDW WKH KRVSLWDOLW\ VHFWRU ZLOO ERRP E\ and hopefully we will be able to take a maMRU VKDUH RI SURÀWV ZLWK RXU H[SDQVLRQ DQG JURZWK SROLFLHV IRU WKH ÀVFDO \HDU :LWK WKUHH QHZ SURSHUWLHV DGGHG in Tux Hospitality, the growth seems to be fair and positive,� Harjeet added. Saket states that the hotel has been doLQJ UHDOO\ ZHOO VR IDU LQ :H KDYH

www.voyagersworld.in


Hospitality

Ganga Kinare - A River Side Boutique

24>>

+DUMHHW :DVDQ 9LFH 3UHVLGHQW 7X[ +RVSLWDOLW\ 7KH %RXWLTXH KRWHOV DUH DQ LPSRUWDQW FRPSRQHQW RI WKH WRXULVP LQGXVWU\ ,QGLD LV NQRZQ WR WKH ZRUOG DV WKH ODQG RI KRVSLWDOLW\ LQ WKH GHILQLQJ VWDJHV RI WKH EXVLQHVV RI KRVSLWDOLW\ ZLWK XQOLPLWHG WRXULVP DQG XQWDSSHG EXVLQHVV SURVSHFWV PDQDJHG WR PDLQWDLQ DQ DYHUDJH RFFXSDQF\ RI LQ WKH Ă€UVW KDOI ,W LV DOZD\V JRRG ZKHQ \RXU ) % FRQWULEXWHV D JRRG RI \RXU WRWDO UHYHQXH 0RQVRRQV JHQHUDOO\ DUH GLIĂ€FXOW LQ 0XPEDL EHFDXVH of the heavy down pour and unfavorable WUDIĂ€F FRQGLWLRQV +RZHYHU DV ZH KHDG WRZDUGV WKH \HDU HQG ZH H[SHFW D ULVH LQ RFFXSDQF\ DJDLQ ZLWK D ORW RI LQWHUQDWLRQDO EXVLQHVV FRPLQJ LQ WR WKH FLW\ ´7KH ,QGLDQ WUDYHOHUV DUH ORRNLQJ IRU VLPLODU SHUVRQDOL]HG H[SHULHQFHV LQ ,QGLD DV ZHOO :H H[SHFW WR ZLWQHVV H[SRQHQWLDO JURZWK LQ ZKLFK LV H[SHFWHG WR FRQWLQXH LQ WKH FRPLQJ \HDUV Âľ=LD DGGHG Expansion plans Harsh says that we are keen on exploring possibilities of adding more properties RQ PDQDJHPHQW FRQWUDFWV DQG GHOLYHULQJ UHPDUNDEOH KRVSLWDOLW\ H[SHULHQFH WR guests that has quintessentially been our strength. In the opinion of Harjeet, expansion and JURZWK DUH WKH NH\ LQJUHGLHQWV WR VXFFHVV and therefore, every organization aims WR H[SDQG WKHLU URRWV DFURVV WKH FRXQWU\ DQG ORRNLQJ IRUZDUG IRU FUHDWLQJ VRPH LQWHUHVWLQJ PLOHVWRQHV DKHDG OLNH 0RVDLF Mussoorie & HIVE Haridwar with a proviVLRQ RI ZRUOG FODVV IDFLOLWLHV DYDLODEOH DW WKH XSFRPLQJ KRWHOV ZH DUH KRSLQJ IRU D positive response in a long run. Zia states that the Svenska Design Hotels have been pioneers of business boutique KRWHOV 6YHQVND FXUUHQWO\ KDV KRWHOV operational and 8 in various stages of de-

Voyager’s World > June 2015

YHORSPHQW DFURVV PHWURV DV ZHOO DV WLHU FLWLHV Segments Harsh says that we have quite a mix of guests in terms of nationality as well as FOLHQWHOH :H KDYH FRUSRUDWH JXHVWV RQ business regularly apart from the leisure VHJPHQW WKDW LQFOXGHV ERWK GRPHVWLF DQG LQWHUQDWLRQDO FOLHQWHOH (DFK VHJPHQW KDV LWV RZQ UHTXLUHPHQWV DQG FDWHULQJ WR WKHLU QHHGV WKURXJK RXU WHDP LV GHĂ€QLWHO\ satisfying, even more so when we get apSUHFLDWHG IRU RXU HIIRUWV LQ WKH IRUP RI positive reviews and personalized gratitude. Jaipur being a wedding destination, presents us with another segment of business wherein we many a times play host WR HQVXUH WKH HQWLUH HYHQW LV VXFFHVVIXO and we are happy to play a small part in the happier times of the families involved. In the opinion of Nupur, Rishikesh beLQJ WRXWHG DV WKH :RUOG &DSLWDO RI <RJD we are targeting the international travelHUV ZKR FRPH WR ,QGLD WR SUDFWLFH \RJD ,QWHUQDWLRQDO <RJD :HHN D ZHHN ORQJ IHVWLYDO KHOG IURP 0DUFK VW WR WK DW *DQJD Kinare brings 70 hours of yoga and mediWDWLRQ SUDFWLFH LQ WKH ULYHUEDQNV RI WKH *DQJHV ZLWK VRPH RI WKH EHVW WHDFKHUV LQ the town of Rishikesh along with spiritual GLVFRXUVHV IURP OHDUQHG PHQ ZKR DUH Ă \ing in from all over the world just to interDFW ZLWK WKH SDUWLFLSDQWV RI WKLV IHVWLYDO During the festival we have travelers from DFURVV WKH JOREH WR SUDFWLFH \RJD DQG SDUWLFLSDWH LQ WKH SURJUDPPHV %H\RQG WKH yearly event, we have several short as well DV ORQJ GXUDWLRQ <RJD SDFNDJHV IRFXVLQJ

primarily on yoga and wellness. FITs and GRPHVWLF WUDYHOHUV DUH DOVR RXU SULPDU\ DXGLHQFH 7KH YDULRXV DGYHQWXUH DFWLYLWLHV LQ DQG DURXQG 5LVKLNHVK OLNH :KLWH :DWHU 5LYHU 5DIWLQJ -XQJOH 6DIDUL LQ 5DMDML 1DWLRQDO 3DUN HWF DUH WKH DWWUDFWLRQV IRU RXU GRPHVWLF WUDYHOHUV 6HQLRU FLWL]HQV are also a very important segment of our JXHVWV DQG ZH KDYH VSHFLDO SURYLVLRQV GHGLFDWHG IRU WKH HOGHUO\ +DUMHHW VDLG WKDW WKH 0RVDLF +RWHO LV D XQLTXHO\ FUDIWHG HQWLW\ ZKLFK EURDGO\ IRFXVHV RQ SURPRWLQJ WKH LQ KRXVH IDFLOLWLHV 7KH FRUSRUDWH DQG OHLVXUH WUDYHOHUV DUH RXU PDLQ IRFXV DV WKH KRWHO LV ORFDWHG LQ DQG DURXQG WKH FLW\ ZKHUH FRUSRUDWH JXHVWV FDQ PL[ EXVLQHVV ZLWK D OLWWOH pleasure. 6DNHW REVHUYHV WKDW WKH WDUJHW DXGLHQFH KDV DOZD\V EHHQ FRUSRUDWH :H RIIHU PHHWLQJ FRQIHUHQFH YHQXHV ZLWK VWDWH RI WKH DUW IDFLOLWLHV ZLWK WKH PDMRULW\ RI WKH FRUSRUDWH DUH LQ $QGKHUL %DQGUD 3RZDL UHJLRQ PDNHV :DWHUVWRQHV D WRS FKRLFH IRU WKHVH FRPSDQLHV =LD VD\V WKDW 6YHQVND IRFXVHV SULPDULO\ on the business segment, ranging from WKH VWDU GHOX[H KRWHOV 6YHQVND 'HVLJQ +RWHOV WR VWDU KRWHOV 6YHQVND 6HOHFW +RWHOV WR H[WHQGHG VWD\ VHUYLFHG DSDUWPHQWV 6YHQVND 6XLWHV :H DUH YHU\ EXOOish on the Indian market and looking to DJJUHVVLYHO\ H[SDQG RXU SUHVHQFH LQ WKH FRXQWU\ Challenges In the opinion of Harsh, Boutique hotels

LQ JHQHUDO IDFH D VWLII FKDOOHQJH LQ FRPpeting against the larger luxury hotels, PRUH VR VLQFH WKH UDWHV DUH H[WUHPHO\ FRPSHWLWLYH HVSHFLDOO\ GXULQJ WKH RII SHDN PRQWKV ,I WKH GLIIHUHQFH LQ UDWHV LV QRW PXFK JXHVWV XVXDOO\ SUHIHU ODUJHU OX[ury hotels against the boutique hotels but WKHQ WKH H[SHULHQFH RI VWD\LQJ LQ D ERXtique hotel is very different. Our repeat FOLHQWHOH DQG ORQJ VWDQGLQJ UHODWLRQVKLSV ZLWK PRVW RI WKH FXVWRPHUV LV WHVWLPRQ\ WR RXU KLWKHUWR DFFRPSOLVKPHQWV LQ VSLWH RI WKH UXWKOHVV SULFH FXWV GXH WR WKH JDSV EHtween the supply and demand in a market OLNH -DLSXU 7KH SUHVHQFH RI D SOHWKRUD RI luxury hotels and large number of mid and VPDOO FDWHJRU\ KRWHOV GHĂ€QLWHO\ KDV LWV VHW RI FKDOOHQJHV EXW LW LV WKH Ă€HUFH FRPSHWLWLRQ ZKLFK EULQJV RXW WKH EHVW LQ XV DQG ensures that we are on top of our game at all times. 1XSXU VD\V WKH YDULRXV FKDOOHQJHV IDFHG by the boutique hotels in India are ComSHWLWLRQ HVSHFLDOO\ ZLWK WKH ULVH RI WKH number of boutique hotels in India, it is YHU\ FKDOOHQJLQJ WR NHHS XS ZLWK WKH FRPpetition and also maintain uniqueness. &RQVXPHUV DUH FKDQJLQJ LQ ERWK DWWLWXGH DQG EHKDYLRU DV FXVWRPHUV DUH FRPLQJ XS ZLWK QHZ WUHQGV LQ DUFKLWHFWXUH GHVLJQV WHFKQRORJ\ HQYLURQPHQW IULHQGO\ KRWHOV FRQFHSWV 7KH QHZ DJH WUDYHOHU LV no more brand loyal and travel has now EHFRPH DQ H[SHULHQFH *XHVWV QRZ SUHIHU D ZKROHVRPH H[SHULHQFH LQ WKH SURSHUWLHV WKDW WKH\ FKRRVH WR VWD\ ´7KH RQOLQH SUHVHQFH RI WKH FXVWRPHU with the most noteworthy trend in 2015 is WKH LQFUHDVHG XVH RI LQWHUQHW SDUWLFXODUO\


Hospitality

Svenska Design Hotels

25>>

6DNHW *XSWD +HDG 6DOHV 0DUNHWLQJ 0DUV (QWHUSULVHV 2XU ERXWLTXH KRWHO PDQDJHG WR PDLQWDLQ DQ DYHUDJH RFFXSDQF\ RI LQ WKH ILUVW KDOI DV ZH KHDG WRZDUGV WKH \HDU HQG ZH H[SHFW D ULVH LQ RFFXSDQF\ DJDLQ ZLWK D ORW RI LQWHUQDWLRQDO EXVLQHVV FRPLQJ LQ WR WKH FLW\ VRFLDO PHGLD DQG WHFKQRORJ\ E\ FRQVXPHUV ZKLOH PDNLQJ FKRLFHV UHODWHG WR WKHLU travel itinerary. Therefore, hotels now QHHG WR PDLQWDLQ D WHUULĂ€F RQOLQH SUHVHQFH %H\RQG WKDW WKH ULVH RI WKH 0HWD 6HDUFK LV DQRWKHU VLJQLĂ€FDQW FKDOOHQJH 0HWD VHDUFK HQJLQHV OLNH *RRJOH +RWHO Finder, TripAdvisor, Kayak & Trivago offer XVHUV WKH DELOLW\ WR WDNH LQIRUPHG GHFLsions on booking hotel rooms without KDYLQJ WR MXPS DURXQG IURP RQH KRWHO¡V website to another,â€? She added. +DUMHHW VWDWHV WKDW WKH NH\ FKDOOHQJHV DUH LQIUDVWUXFWXUH UHJXODWRU\ DYDLODELOLW\ RI SURGXFW ERXTXHW ULVLQJ LQĂ DWLRQ LQWHUFXOWXUDO GLIIHUHQFHV DQG VKRUWDJH RI VNLOOHG manpower. ´,Q WLHU , FLWLHV OLNH 0XPEDL WKH VXSSO\ RI URRPV LV WRR KLJK DV FRPSDUHG WR WKH GHPDQG ,Q HDFK FDWHJRU\ WKHUH DUH PXOWLSOH RSWLRQV ZLWKLQ WKH YLFLQLW\ %HFDXVH RI WKLV KRWHOV JHQHUDOO\ IDFH D FKDOOHQJH in the lean season when the demand is even lower. The other problem is the DPRXQW RI WD[HV DQG FKDUJHV WKDW WKH guests have to pay. The guests sometime HQG XS SD\LQJ PRUH WKDQ WKH DFWXDO UDWHV ZKLFK OHDGV WR JXHVW GLVVDWLVIDFtion,â€? Saket added. =LD VDLG ´7KH KRVSLWDOLW\ LQGXVWU\ LQ ,QGLD IDFHV D XQLTXH VLWXDWLRQ LQ WKDW WKHUH DUH FHUWDLQ PDUNHWV DUHDV LQ ZKLFK WKHUH LV surplus supply while various other areas/ regions are badly under-supplied with KRWHO URRPV :H KDYH DOVR VHHQ VLWXDtions where an under-supplied market suddenly has a spurt of new rooms open,

and given the small base of existing hotel URRPV WKLV UHVXOW LQ RFFXSDQF\ DQG UDWH pressures in the short term till the dePDQG JURZV WR FDWFK XS ZLWK WKH VXSSO\ Marketing and promotional plans +DUVK VD\V ZH ZRUN YHU\ FORVHO\ ZLWK D IHZ FRUSRUDWH KRXVHV DQG VHOHFW WUDYHO agents apart from attending some travel WUDGH VKRZV :H DOVR KDYH DQ RQOLQH SUHVHQFH DQG ZH ZRUN ZLWK D IHZ DJHQFLHV SURPRWLQJ VDOHV DQG PDUNHWLQJ :H YDOXH our regular guests and have built a loyal FXVWRPHUV GDWDEDVH RYHU WKH SDVW 7KH promotional tool for a hotel like ours is by word of mouth. Nupur says to follow the FODVVLF 3V RI PDUNHWLQJ DQG FRPSOLPHQW WKHP ZLWK WKH 3V RI LQWHUQHW PDUNHWLQJ ² SDUWLFLSDWLRQ SHUVRQDOL]DWLRQ SUHGLFWLYH PRGHOLQJ DQG SHHU WR SHHU FRPPXQLWLHV +DUMHHW VWDWHV WKDW ZH XVH VRFLDO PHGLD DV D WRRO OLNH )DFHERRN 7ZLWWHU *RRJOH DQG You Tube to promote our events and to position a boutique hotel in a trade market. Saket said that we have always been seOHFWLYH DQG VXEWOH LQ RXU PDUNHWLQJ VWUDWHJ\ IRU WKH KRWHO DQG FOXE 6LQFH WKH DFFHVV WR WKH FOXE LV UHVWULFWHG WR WKH FOXE PHPEHUV RQO\ WKH PDUNHWLQJ DSSURDFK IRU WKH KRWHO DQG IRU WKH FOXE LV VOLJKWO\ GLIIHUHQW +HQFH WKH IRFXV LV PRUH RQ UHDFKing out to these global markets via print PHGLD FDPSDLJQV LQ LQWHUQDWLRQDO SXEOLFDWLRQV :H UHO\ RQ ZRUG RI PRXWK SXEOLFLW\ as we believe that it is the best way you FDQ PDUNHW \RXUVHOI :H DOVR GR D ORW RI HYHQWV ZLWK FRQVXODWHV DQG HPEDVVLHV RI YDULRXV QDWLRQV ORFDWHG LQ 0XPEDL 7KLV

KHOSV XV UHDFK RXW WR RXU SUHFLVH WDUJHW DXGLHQFH :KLOH RQ WKH RWKHU KDQG IRU WKH KRWHO ZH GR D ORW RI RQOLQH RIĂ LQH PHGLD FDPSDLJQV :DWHUVWRQHV KRWHO LV ZHOO NQRZQ DPRQJVW WKH FRUSRUDWH $OO WKH PHGLD FDPSDLJQV KHOS XV FUHDWH D EUDQG UHFDOO WKXV PDNLQJ LW HDVLHU IRU WKH VDOHV IRUFH WR JHQHUDWH EXVLQHVV )RU DQ\ KRWHO travel trade is as important a segment as FRUSRUDWH EHFDXVH \RX FDQ H[SHFW JUHDW YROXPHV RI EXVLQHVV IURP WUDYHO WUDGH :H have planned for Road Shows in Metro &LWLHV DQG 7LHU ,, &LWLHV WR LQFUHDVH YLVLELOLW\ :H DUH DOVR WDUJHWLQJ \HDUORQJ LQERXQG VHULHV IRU FRQWLQXRXV EXVLQHVV Zia said that Svenska Hotels use various SODWIRUPV DQG FKDQQHOV IRU PDUNHWLQJ $SDUW IURP GLJLWDO EHFRPLQJ PRUH DQG PRUH LPSRUWDQW LQFOXGLQJ VRFLDO PHGLD and mobile optimization, we also rely on WUDGLWLRQDO SULQW HOHFWURQLF DQG RXWGRRU PHGLD FDPSDLJQV WR EXLOG DQG SURPRWH our brand. Svenska has also partnered ZLWK YDULRXV RQOLQH FKDQQHOV IRU PDUNHWing both rooms and food & beverage VHUYLFHV Coping up with the emerging new properties In the opinion of Harsh, The number of XSFRPLQJ QHZ KRWHOV DQG WKH HYHU LQFUHDVLQJ RYHUDOO LQYHQWRU\ RI URRPV IRU WKH 3LQN FLW\ UHPDLQV D PDMRU FKDOOHQJH ,W KDV GHĂ€QLWHO\ EHHQ D GHWHUUHQW LQ DFKLHYLQJ WKH GHVLUHG URRP UDWHV :H GR KRSH WKDW ZLWK WKH WRXULVP IULHQGO\ SROLFLHV RI WKLV *RYHUQPHQW OLNH LQWURGXFWLRQ RI YLVD RQ DUULYDO IDFLOLW\ IRU PDQ\ FRXQWULHV ZLOO UHVXOW LQ LQFUHDVHG QXPEHU RI WRXULVW DUULY-

DOV LQ ,QGLD DQG HYHQWXDOO\ EHQHĂ€W DOO WKH organisations involved in tourism indusWU\ 7KH GHPDQG VXSSO\ ZLOO EDODQFH RXW LQ GXH FRXUVH DQG RQO\ WKRVH KRWHOV ZKLFK KDYH D ORQJ WHUP YLVLRQ RI VHUYLQJ WKH FXVWRPHUV ZLOO VXFFHHG ´7KH QHZHU KRWHOV DOVR EULQJ LQ QHZHU WHFKQRORJLHV DQG ODWest trends. The new entrants give us an opportunity to learn from them so that we are able to reinvent ourselves from time to time to keep up with the likes and dislikes RI WKH FXVWRPHUV Âľ +H DGGHG Harjeet says that as the hotel industry is expanding, Tux Hospitality is playing safe and smart with a new range of boutique KRWHOV FRPLQJ XS DW WRXULVW GHVWLQDWLRQV 6DNHW VWDWHV WKDW WKH KRVSLWDOLW\ VHFWRU LQ India has grown massively over the past GHFDGH HVSHFLDOO\ LQ DQ RYHU FRPSHWLWLYH market like Mumbai, you will see a lot of QHZ VHJPHQWV FURSSLQJ XS &XVWRPL]DWLRQ will be our key strategy for 2015-16. The IDFW LV \RX QHHG WR VHQVH WKH PDUNHW DQG FRPH XS ZLWK VRPHWKLQJ XQLTXH WR RIIHU ZKLFK WDNHV WKH HQWLUH PDUNHW E\ VWRUP =LD FRQFOXGHV WKDW RYHUDOO DV D FRXQWU\ India is still highly under-supplied in terms RI KRWHO URRPV :LWK EDUHO\ URRPV DFURVV WKH ZKROH FRXQWU\ WKLV LV less than the hotel rooms in Shanghai or New York City alone. So there is huge potential for hospitality industry to grow in India and though sometimes there are short periods of over-supply in some markets, but the new inventory is getting very rapidly absorbed and India has a long, ORQJ ZD\ WR JR EHIRUH DQ\RQH FDQ VD\ WKDW LW KDV H[FHVV KRWHO URRPV

www.voyagersworld.in


Hospitality

26>>

GLOBAL HOTELS GET ECO-FRIENDLY

Hotels across the world are increasingly resorting to eco-friendly measures in their designs, practices and services that eventuate into reduced carbon impressions while saving costs. PRIYAMVADHA BALARAM

T

KH KRVSLWDOLW\ LQGXVWU\ KDV EHFRPH LQFUHDVLQJO\ DZDUH RI WKH LPSRUWDQFH RI HFRORJLFDO FRQFHUQV VLQFH WKH :RUOG 7UDYHO DQG 7RXULVP &RXQFLO ÀUVW EHJDQ FHUWLI\LQJ JUHHQ WUDYHO DQG WRXULVP EXVLnesses in the 1990s. New hotels often LQFRUSRUDWH HFR IULHQGO\ FRQFHSWV DW WKH GHVLJQ VWDJH EXW ROGHU VWUXFWXUHV FDQ DOVR EHFRPH PRUH HFR IULHQGO\ E\ UHVHDUFKLQJ ZD\V WR UHGXFH ZDVWH DQG UHXVH RU UHF\FOH LWHPV )RU LQVWDQFH VRPH hotels ask guests to use towels more WKDQ RQFH WR FXW GRZQ RQ ZDVWH ZDWHU and energy expenditure. %HOLHYLQJ WKDW RQO\ SUDFWLVLQJ JUHHQ KDEits inside the hotels is not enough and SUDJPDWLF UHDO WLPH SUDFWLFHV DORQH FDQ EH EHQHÀFLDO WR QRW RQO\ WKH WUDYHOOHU EXW DOVR WKH KRWHO HFRQRPLFV DQG WKH HQWLUH hospitality industry involved with the KRWHO QRW IRUJHWWLQJ WKH DFWXDO FRPPXQLW\ LQ ZKLFK LW VWDQGV 0HOXKD WKH )HUQ HFRWHO DW 3RZDL +LUDQDQGDQL *DUGHQV 0XPEDL KDV EHHQ FRQVWUXFWHG LQ DQ HFR IULHQGO\ VW\OH LQFRUSRUDWLQJ DOO VXVWDLQDELOLW\ LQIUDVWUXFWXUHV :KLOH WKH FRQFHSW RI JOREDO JUHHQLQJ LV QHDUO\ D GHFDGH ROG LQ WKH FRXQWU\ RQO\ UHFHQWO\ KDV LW SLFNHG XS VSHHG WKURXJK RXU JRYHUQPHQW LQLWLDWLYHV DQG LQFUHDVLQJ DZDUHQHVV 6XVWDLQDEOH SUDFWLFHV DUH QRW RQO\ KHUH WR VWD\ EXW DUH DOVR DQWLFLSDWHG WR IXUWKHU EHFRPH D IRFXV RI WKH hospitality industry .

Voyager’s World > June 2015

+LOWRQ :RUOGZLGH UHFHQWO\ DQQRXQFHG WKDW LW ZLOO UHGXFH WKH HQYLURQPHQWDO LPSDFW RI PHHWLQJV DQG HYHQWV KHOG DW its more than 90 hotels and resorts in $VLD 3DFLĂ€F WKURXJK DQ H[SDQGHG FDUbon emissions solution, the Clean Air Programme. Starting on May 1, meeting SODQQHUV DQG GHOHJDWHV FDQ SOD\ WKHLU SDUW LQ UHGXFLQJ FDUERQ HPLVVLRQV DQG GHOLYHU PRUH VXVWDLQDEOH H[SHULHQFHV WR WKHLU FXVWRPHUV :KHQ FXVWRPHUV FKRRVH DQ\ RI +LOWRQ¡V SDUWLFLSDWLQJ KRWHOV DV PHHWLQJ RU VRFLDO event venues, the Clean Air Programme ZLOO SURYLGH D FDOFXODWLRQ RI WKH FDUERQ HPLVVLRQV RI WKH HYHQW DW QR FRVW WR WKH FXVWRPHU +LOWRQ ZLOO WKHQ SXUFKDVH WKH HTXLYDOHQW FDUERQ FUHGLWV WR Ă€QDQFH HQYLURQPHQWDOO\ IULHQGO\ SURMHFWV DFURVV $VLD 3DFLĂ€F LQ SDUWQHUVKLS ZLWK FDUERQ RIIVHW solutions provider Climate Friendly. The programme is designed to make it easier IRU PHHWLQJ SURIHVVLRQDOV WR LQFRUSRUDWH environmental solutions into meetings and events. 0DUWLQ 5LQFN SUHVLGHQW $VLD 3DFLĂ€F +LOWRQ :RUOGZLGH VDLG ´0DQDJLQJ RXU HQYLURQPHQWDO LPSDFW DQG GHYHORSLQJ QHZ SURGXFWV WR HQKDQFH WKH FXVWRPHU H[SHULHQFH DUH SDUW DQG SDUFHO RI KRZ ZH RSHUDWH DV D EXVLQHVV $SDUW IURP FRQVLVWHQWO\ VHHNLQJ RSSRUWXQLWLHV WR UHGXFH ZDVWH DQG FRQVHUYH HQHUJ\ LQ RXU GDLO\ RSHUDtions, the Clean Air Programme allows us

WR WDNH RXU FRPPLWPHQW WR VXVWDLQDELOLW\ RQH VWHS IXUWKHU %\ RIIVHWWLQJ FDUERQ emissions from meetings and events, it PHDQV WKDW ZH FDQ SURYLGH HVVHQWLDO Ă€QDQFLQJ WR UHQHZDEOH HQHUJ\ IRUHVW SURWHFWLRQ DQG UHVWRUDWLRQ SURMHFWV ZKLFK LV FULWLFDO LQ PLWLJDWLQJ FOLPDWH FKDQJH Âľ ,QFUHDVLQJO\ LQYHVWRUV DQG FRQVXPHUV ZRUOGZLGH KDYH D JUHDWHU DSSUHFLDWLRQ RI the need for sustainable development, DQG PDQ\ OHDGLQJ FRPSDQLHV DURXQG WKH ZRUOG DUH LQFRUSRUDWLQJ VXVWDLQDEOH SUDFWLFHV LQWR WKHLU EXVLQHVV PRGHOV> @ 8QGHUVFRUHG E\ +LOWRQ¡V FRUSRUDWH UHsponsibility strategy, Travel with Purpose, the Clean Air Programme was designed as a valued opportunity for both Hilton DQG LWV FXVWRPHUV WR VKDUH D FRPPLWPHQW WR KRVW PRUH HFR IULHQGO\ PHHWLQJV The Clean Air Programme is an evolution RI WKH &DUERQ 2IIVHW 3URJUDPPH ZKLFK was previously offered in more than 30 properties in Australasia, Southeast Asia and Japan. 'RPLQLF 6KHUU\ KHDG RI VDOHV $VLD 3DFLĂ€F +LOWRQ :RUOGZLGH VDLG ´7RGD\¡V FXVWRPHUV VHHN JUHDWHU PHDQLQJ LQ WKHLU HYHQW H[SHULHQFHV DQG ZRXOG OLNH HYHQW SODQQHUV WR FRQVLGHU WKH EURDGHU LPSOLFDWLRQV RI WKH PHHWLQJ LWVHOI 2Ifering the Clean Air Programme at our SDUWLFLSDWLQJ KRWHOV DQG UHVRUWV LQFRUSRrates a tangible, yet hassle-free solution WKDW GHOLYHUV RQ WKH FRUSRUDWH UHVSRQ-

VLELOLW\ FRPPLWPHQWV RI RXU FXVWRPHUV and Hilton.â€? 7KH &OHDQ $LU 3URJUDPPH FRYHUV DOO HYHQWV VXFK DV PHHWLQJV FRQIHUHQFHV ZHGGLQJV DQG RWKHU VRFLDO RFFDVLRQV KHOG LQ SDUWLFLSDWLQJ KRWHOV DQG UHVRUWV Hilton will use LightStay, its proprietary V\VWHP GHYHORSHG WR FDOFXODWH DQG DQDO\]H HQYLURQPHQWDO SHUIRUPDQFH WR WUDFN DQG PHDVXUH FDUERQ HPLVVLRQV IURP HYHU\ PHHWLQJ DQG HYHQW ,WV ´PHHWLQJ FDOFXODWRUÂľ IHDWXUH WDNHV LQWR DFFRXQW WKH IXQFWLRQ URRP¡V ZDWHU DQG HOHFWULFLW\ XVDJH DQG WKH IRRG FRQVXPHG DW WKH HYHQW +LOWRQ KDV LGHQWLĂ€HG QLQH SURMHFWV DFURVV $VLD 3DFLĂ€F WR EH IXQGHG XQGHU the Clean Air Programme. These proMHFWV ORFDWHG LQ FRXQWULHV ZKHUH +LOWRQ operates, prevent greenhouse gases by SURGXFLQJ UHQHZDEOH HQHUJ\ RU SUHVHUYing forests. 5$5( ² GHVWLQDWLRQV H[SHULHQFHV ZKLFK SDUWQHUV ZLWK KRWHOV WKDW DUH unique in their own way, providing an H[SHULHQWLDO VWD\ ZLWK D SHUVRQDO WRXFK ensures that all its hotel partners are owners who believe strongly in sustainDEOH DQG HFR IULHQGO\ WRXULVP RQH RI WKH key elements in the RARE ethos. At Rare, ORFDWLRQ LV WKH GHVWLQDWLRQ H[SHULHQFH WKH SURGXFW SHUVRQDO VW\OH WKH 863 DQG UHVSRQVLELOLW\ WR FRPPXQLW\ DQG QDWXUH D mission statement.


Hospitality

27>>

Impact of the web In a way, the Internet has enabled trade RUJDQL]DWLRQV DQG LQGLYLGXDO FRQVXPHUV WR UHVHDUFK D KRWHO¡V HQYLURQPHQWDO VXVWDLQDELOLW\ SROLFLHV EHIRUH GHFLGLQJ ZKHWKHU WR VWD\ WKHUH SURYLGLQJ D FOHDU FRPSHWLWLYH DGYDQWDJH WR KRWHOV WKDW FDQ DSSHDO WR WKLV W\SH RI FXVWRPHU )RU LQVWDQFH WKH $VVRFLDWLRQ RI &RUSRUDWH 7UDYHO ([HFXWLYHV IDYRUV HQYLURQPHQWDOO\ friendly hotels when booking events. $OWKRXJK DQ\ KRWHO FDQ DGYHUWLVH LWV HFR IULHQGO\ SROLFLHV RQ LWV RZQ ZHEVLWH WKLV W\SH RI VWDWHPHQW ZRQ¡W QHFHVVDULO\ UHDFK FRQVXPHUV VHDUFKLQJ IRU D OLVW RI UHFRJQL]HG JUHHQ KRWHOV IURP ZKLFK WR FKRRVH &HUWLĂ€FDWLRQ DV DQ HFR IULHQGO\ KRWHO FDQ KHOS HQVXUH WKDW FXVWRPHUV DUH DZDUH RI D KRWHO¡V FRPPLWPHQW WR HQYLURQPHQWDO SULQFLSOHV /((' &HUWLĂ€FDWLRQ +RWHOV EXLOW DFFRUGLQJ WR JUHHQ SULQFLSOHV FDQ UHFHLYH /HDGHUVKLS LQ (QYLURQPHQWDO (QHUJ\ DQG 'HVLJQ FHUWLĂ€FDWLRQ IURP WKH 8 6 *UHHQ %XLOGLQJ &RXQFLO ([LVWLQJ KRWHOV FDQ HDUQ /((' FHUWLĂ€FDWLRQ E\ IXOĂ€OOLQJ WKH VWDQGDUGV RI WKH 86*%& 7KLV FDQ LQFOXGH WDNLQJ VWHSV WR FXW GRZQ RQ the use of fossil fuels, adding a renewDEOH HQHUJ\ VRXUFH VXFK DV VRODU RU ZLQG power or instituting a program to power GRZQ QRQ HVVHQWLDO HOHFWULFDO GHYLFHV LQ XQRFFXSLHG URRPV 7KH (QHUJ\ 6WDU $ZDUG 3URJUDP LV DQRWKHU FHUWLĂ€FDWLRQ DYDLODEOH WR KRWHOV ZLWK HFR IULHQGO\ HQHUJ\ SROLFLHV

(&27(/ &HUWLĂ€FDWLRQ &HUWLĂ€FDWLRQ E\ (&27(/ DV DQ HQYLURQPHQWDOO\ VHQVLWLYH KRWHO UHTXLUHV D FRPSUHKHQVLYH SURJUDP LQFOXGLQJ HQHUJ\ DQG ZDWHU FRQVHUYDWLRQ SUDFWLFHV VROLG ZDVWH PDQDJHPHQW SUDFWLFHV HGXFDWLRQ RI HPSOR\HHV DQG D SXEOLF FRPPLWPHQW to environmentally friendly hospitality. 7R HDUQ D KLJK VFRUH XQGHU WKH (&27(/ standards a hotel would have to have a V\VWHP LQ SODFH WR WUDLQ DOO HPSOR\HHV LQ DOO DVSHFWV RI WKH KRWHO¡V HQYLURQPHQWDO SROLFLHV (&27(/ FHUWLĂ€FDWLRQ LV YHU\ GLIĂ€FXOW WR DFKLHYH EXW WKH (&27(/ JXLGHOLQHV FDQ KHOS DQ\ KRWHO LPSURYH LWV HQYLURQPHQWDO SROLFLHV 7UDYHOHUV DUH UHFRJQL]LQJ WKH LPSRUWDQFH RI HQYLURQPHQWDO FRQVHUYDWLRQ DQG DUH LQFUHDVLQJO\ VHHNLQJ DFFRPPRGDWLRQ that supports environmentally friendly DQG VXVWDLQDEOH WRXULVP $FNQRZOHGJLQJ this, hotels around the world are develRSLQJ DZDUG ZLQQLQJ HQYLURQPHQWDO HFRQRPLF DQG VRFLR FXOWXUDO SURJUDPV WKDW SUHVHUYH ERWK WKH FXOWXUH DQG VXSSRUW WKH ORFDO HFRQRP\ There is a growing interest in environPHQWDO FRQVHUYDWLRQ DQG XQGHUVWDQGLQJ WKH LPSDFW RI WRXULVP RQ D GHVWLQDWLRQ :LWK WKH KHOS RI KRWHOLHUV LW LV SRVVLEOH IRU WRXULVWV WR H[SHULHQFH DQG DSSUHFLDWH QDWXUDO VSDFHV DQG FXOWXUHV ZKLOH FRQVHUYLQJ DQG PLQLPL]LQJ WKHLU HIIHFW RQ the environment.

.HHSLQJ WKLV LQ PLQG (&27(/ UHFHQWO\ examined its database of 800,000 propHUWLHV WR EULQJ H[FHSWLRQDO ´JUHHQÂľ KRWHOV IURP DFURVV WKH ZRUOG RIIHULQJ JXHVWV DQ HFR IULHQGO\ DQG ZRUOG FODVV KROLGD\ H[SHULHQFH As more hoteliers get on board the sustainable operations movement, their efforts are improving the environment and FXWWLQJ FRVWV %XW GR FXVWRPHUV UHDOO\ FDUH" 'R JUHHQ SURJUDPV DFWXDOO\ DIIHFW KRWHO VHOHFWLRQ RU WKH SULFH D JXHVW LV ZLOOLQJ WR SD\"1HZ TXHVWLRQV DGGHG WR WKH Market Metrix Hospitality Index survey DVNHG WKH LPSRUWDQFH RI JUHHQ LQLWLDWLYHV WR KRWHO JXHVWV DQG ZKLFK EUDQGV DFFRUGLQJ WR JXHVWV KDYH WKH EHVW JUHHQ programs. ´(FR IULHQGO\Âľ RU ´JUHHQÂľ LQLWLDWLYHV DUH PRVW FRPSHOOLQJ WR OX[XU\ KRWHO JXHVWV ZLWK SHUFHQW RI WKHVH WUDYHOHUV FODLPLQJ WKHVH SURJUDPV DUH ´YHU\ LPSRUWDQWÂľ ZKHQ VHOHFWLQJ D KRWHO /HDVW DIIHFWHG E\ these programs are guests in the midVFDOH ZLWKRXW IRRG DQG EHYHUDJH VHJPHQW 7KHUHIRUH LW DSSHDUV WKDW FXVWRPHUV ZKR FDQ DIIRUG WR FDUH DERXW JUHHQ DUH PRUH ZLOOLQJ WR FKDQJH WKHLU EHKDYLRU $FURVV DOO KRWHO VHJPHQWV SHUFHQW RI JXHVWV UDWH WKHVH SURJUDPV ´YHU\ LPportant.â€? This level of general market DFFHSWDQFH VLJQDOV DQ RSSRUWXQLW\ IRU EUDQG GLIIHUHQWLDWLRQ HVSHFLDOO\ DPRQJ ORZHU SULFHG KRWHOV ,Q DGGLWLRQ WR PHDVXULQJ WKH LPSRUWDQFH

RI JUHHQ LQLWLDWLYHV WR WKHLU FKRLFH RI KRWHO JXHVWV DOVR ZHUH DVNHG WR UDWH WKH KRWHO¡V green initiatives. Green programs were UDWHG KLJKHVW IRU OX[XU\ KRWHO EUDQGV DQG ORZHVW IRU HFRQRP\ EUDQGV Among hotel brands, Kimpton Hotels & 5HVWDXUDQWV ZDV WKH FOHDU ZLQQHU ,WV (DUWK&DUH SURJUDP LQFOXGHV HFR IULHQGO\ FOHDQLQJ SURGXFWV UHF\FOLQJ FRDW KDQJHUV DQG SDSHUOHVV FKHFN LQV RXWV 2YHUDOO JXHVWV ZKR UDQN D KRWHO¡V JUHHQ program highly are willing to pay at OHDVW VHYHQ SHUFHQW PRUH IRU WKHLU URRP FRPSDUHG WR RWKHU JXHVWV 7KHVH VDPH guests also stay longer, are happier with WKHLU VWD\ DQG DUH PRUH OLNHO\ WR FRQVLGHU WKH OR\DOW\ SURJUDP DV ´YHU\ LPSRUWDQW¾ LQ VHOHFWLQJ D KRWHO +RWHOV ZLWK KLJKO\ UDQNHG JUHHQ SURJUDPV DOVR H[SHULHQFH half as many guest-reported problems. There were some surprises. Some lowerSULFHG KRWHOV ZHUH HYDOXDWHG IDYRUDEO\ for their green initiatives, demonstratLQJ FRVW GRHV QRW KDYH WR EH D EDUULHU WR guest-friendly green programs. ConverseO\ GHVSLWH WKH LPSRUWDQFH OX[XU\ JXHVWV SODFH RQ HFR IULHQGO\ SURJUDPV VHYHUDO KLJKHU SULFHG KRWHOV UHFHLYHG ORZ UDWLQJV $PRQJ WKH ODUJH KRWHO FKDLQV JUHHQ SURgrams were rated near the industry avHUDJH PHHWLQJ JXHVW H[SHFWDWLRQV (VWDEOLVKLQJ HFR IULHQGO\ SURJUDPV FDQ EH D FRVW HIIHFWLYH PDUNHWLQJ WRRO DQG UDLVLQJ DZDUHQHVV RI HFR IULHQGO\ SURgrams will help many properties.

www.voyagersworld.in


Association

28>>

TAAI KEEN TO WORK WITH LUXEMBOURG AND SOUTH AFRICAN TOURISM

The Travel Agents Association of India (TAAI) met with representatives from Luxembourg as well as South African Tourism to help promote the destinations in India. VW BUREAU

T

KH 7UDYHO $JHQWV $VVRFLDWLRQ RI ,QGLD 7$$, VLJQHG D 0HPRUDQGXP RI 8QGHUVWDQGLQJ 0R8 ZLWK 6RXWK $IULFDQ Tourism to promote tourism to South AfULFD E\ FRQGXFWLQJ WKH /HDUQ 6RXWK $IULFD 3URJUDPPH PRUH VXFFHVVIXOO\ The MoU was signed by Alpa Jani, ManDJHU 7UDGH 5HODWLRQV 6RXWK $IULFDQ 7RXUism and Jay Bhatia, Chairman, TAAI TourLVP &RXQFLO LQ 0XPEDL \HVWHUGD\ 6FKHGXOH RI WKH SURJUDPPH VKDOO EH FRQGXFWHG LQ DVVRFLDWLRQ ZLWK 7$$, LQ RYHU FLWLHV RI ,QGLD ZLWK ZRUNVKRSV from 13 July up to 4 August 2015. The SDUWLFLSDQWV VKDOO EH DZDUGHG FHUWLĂ€FDWHV IRU WKH /HDUQ 6RXWK $IULFD 3URgramme and they shall also qualify for a )$0 WULS WR WKH ÂśUDLQERZ¡ QDWLRQ RUJDQised by the Tourism Board. Professionals IURP WKH WUDYHO WUDGH VKDOO SDUWLFLSDWH LQ the programme. ´7KLV HQGHDYRXU RI ,QGLD¡V SUHPLHU DQG ODUJHVW WRXULVP DVVRFLDWLRQ 7$$, WR HGXFDWH WKHLU PHPEHUV RQ SURGXFWV DQG

IDFLOLWLHV WKH GHVWLQDWLRQ RIIHUV VKDOO HQKDQFH WKH DJHQWV DELOLWLHV WR JURZ WKHLU EXVLQHVV HIIHFWLYHO\ Âľ VWDWHG +DUPDQGHHS 6LQJK $QDQG +RQ 6HFUHWDU\ General of TAAI. ´7KLV SURJUDPPH VKDOO JLYH WKH WUDGH FROOHDJXHV D SODWIRUP WR OHDUQ LQWHUDFW DQG QHWZRUN ZLWK WKH VXSSOLHUV KRWHOV ORFDO trade from SA under one platform so as to boost their skills and business opportunities,â€? said Jay Bhatia. ´7KLV FROODERUDWLRQ ZLWK 6$7 LV RQH RI WKH Ă€UVW LQ WKH VHULHV RI WLH XSV WKDW 7$$, KDV HPEDUNHG XSRQ IRU HGXFDWLQJ WKH WUDGH on destination promotion. Similar tieups with other tourism bodies, national as well as international are in the anvil,â€? stated Lokesh Bettaiah, Co-Chairman of WKH 7RXULVP &RXQFLO The members of TAAI also met H.E Sam 6FKUHLQHU $PEDVVDGRU (PEDVV\ LQ ,QGLD IRU *UDQG 'XFK\ RI /X[HPERXUJ during his visit to Mumbai along with Laure Huberty, Deputy Head of Mission,

HRAEI APPEALS TO GOVERNMENT FOR LOWER GST RATE

last month. The visiting delegates made D SUHVHQWDWLRQ H[FOXVLYHO\ IRU WKH 7$$, WHDP VHHNLQJ FR RSHUDWLRQ IURP WKHP to promote Luxembourg as a tourism destination from India. The presentation VKRZHG SODFHV WR YLVLW DQG WKLQJV WR GR in Luxembourg. A destination for holiday makers and honeymooners, Luxembourg LV D GHVWLQDWLRQ IXOO RI DUW DQG FXOWXUH QDWXUH VSRUWV OHLVXUH VKRSSLQJ FDVWOHV

ODNHV DQG PXFK PXFK PRUH :RUNVKRSV DQG URDGVKRZV IRU WUDGH DUH LQ WKH DQYLO LQ PDMRU FLWLHV RI WKH FRXQWU\ IRU WKH FRPLQJ \HDU DKHDG In photo above: Alpa Jani - Manager Trade Relations - SAT and Mr. Jay Bhatia &KDLUPDQ 7$$, 7RXULVP &RXQFLO DW WKH signing of the MOU

BHUBANESWAR TO HOST FHRAI’S 50TH ANNUAL CONVENTION

VW BUREAU

T

KH LQWURGXFWLRQ RI *67 %LOO DQG LWV SDVVLQJ E\ /RN 6DEKD LV D ZHOFRPH step and the hospitality industry is happy. Howeve, the hospitality industry IHHOV WKDW WKH *67 UDWHV IRU WKHLU VHFWRU VKRXOG EH FDSSHG DW SHU FHQW

6LQFH JRYHUQPHQW LV WDUJHWLQJ D PDQLIROG LQFUHDVH LQ IRUHLJQ WRXULVW DUULYDOV )7$V WKH KRVSLWDOLW\ LQGXVWU\ IHHOV WKDW WKH JRYHUQPHQW VKRXOG LQWURGXFH D IDFLOity whereby the foreign guests who have paid GST on their hotel and restaurant ELOOV FDQ FODLP UHIXQG RI *67 DW WKH DLUport at the time of departing. +RWHO 5HVWDXUDQW $VVRFLDWLRQ RI (DVWHUQ ,QGLD +5$(, SUHVLGHQW 6XGHVK 3RGGDU VDLG ´:H DUH FRQĂ€GHQW WKDW WKH e-visa initiative of the government of InGLD FRXSOHG ZLWK *67 UHIXQG IRU IRUHLJQ guests will spur the tourism industry LQWR D KLJK JURZWK WUDMHFWRU\ Âľ :KDW PXVW EH NHSW LQ PLQG LV WKDW WKH hospitality industry will not be able to GHULYH PXFK DGYDQWDJH E\ WDNLQJ LQSXW FUHGLW DV D PDMRU H[SHQVH RI DQ\ KRWHO RU UHVWDXUDQW LV WKH PDQSRZHU FRVW DQG WKH FRVW RI IXHO 6LQFH LQLWLDOO\ WD[HV RQ

Voyager’s World > June 2015

fuel will not fall under the purview of *67 LQSXW WD[ FUHGLW ZLOO EH PXFK ORZHU WKDQ WKH WD[ FROOHFWHG ,Q WKLV EDFNGURS +5$(, IHHOV WKH HPSRZHUHG FRPPLWWHH RI *67 WR WDNH LQWR DFFRXQW WKHVH IDFWRUV EHIRUH VSHFLI\LQJ WKH UDWH RI *67 IRU WKLV VHFWRU 7KRXJK +5$(, PHPEHUV ZHOFRPHG WKH LQWURGXFWLRQ RI *67 ELOO DV LW PHDQV a single point uniform taxation for all hotels and restaurants throughout the FRXQWU\ DV ZHOO DV UHGXFWLRQ RI SDSHU ZRUN DQG PXOWLSOH Ă€OLQJ RI YDULRXV WD[ returns, they are not sure about the GST UDWH WKDW ZLOO EH Ă€[ HG E\ WKH JRYHUQment. ´7KH LQGLFDWLYH UDWH RI WR SHU FHQW ZKLFK LV EHLQJ VSHFXODWHG LV YHU\ KLJK for the hospitality industry and will mean a body blow to the industry, as a result RI ZKLFK WKH KRWHOV DQG UHVWDXUDQWV ZLOO badly suffer,â€? the HRAEI release stated. ,Q WKLV VFHQDULR LW LV LPSRUWDQW WKDW WKH Empowered Committee of GST takes LQWR DFFRXQW WKHVH IDFWRUV EHIRUH VSHFLI\LQJ WKH UDWH RI *67 IRU WKLV VHFWRU

VW BUREAU

T

he Federation of Hotel & Restaurant $VVRFLDWLRQV RI ,QGLD )+5$, DQQRXQFHG LWV SODQV IRU LWV *ROGHQ -XELOHH Convention to be held from 25 - 27 September 2015 at Mayfair Convention in Bhubaneswar, Odisha. The Convention PQHPRQLF ZDV ODXQFKHG RQ -XQH LQ Kolkata by Ashok Chandra Panda, Minister of Tourism & Culture, Government of Odisha. :LWK 2GLVKD 7RXULVP KDYLQJ MRLQHG )+5$, DV SDUWQHU IRU WKH HYHQW WKH FRQYHQWLRQ¡V WKHPH ZLOO EH œ$WKLWKL 'HYR %KDYD¡ PHDQLQJ œ*XHVW LV *RG¡ 7KHUH ZLOO EH PRUH than 1000 delegates from the hospitality

LQGXVWU\ DQG WKH LQDXJXUDWLRQ FHUHPRQ\ ZLOO EH IROORZHG E\ D QXPEHU RI WHFKQLFDO sessions where industry stalwarts would LQWHUDFW GLVFXVV DQG GHEDWH LVVXHV UHODWing to the hospitality industry in India. 7KH WHFKQLFDO VHVVLRQV ZLOO EH KHOG RQ and 26 September. 26 September, day 2 of the event, will be the Odisha Day with IRON GDQFHV DQG FXOWXUDO SURJUDPPHV 2Q 6HSWHPEHU FRLQFLGLQJ ZLWK :RUOG Tourism Day, a heritage walk will be organised jointly with the Government of Odisha. The walk will essentially be a FXOWXUDO H[WUDYDJDQ]D ZLWK WDEOHDXV IRON GDQFHV DQG SHUIRUPDQFHV


IACC REVEALS TOP 10 MEETING TECHNOLOGY TRENDS FOR 2015

The International Association of Conference Centres released its Top 10 Meeting Tech Trends for 2015, which are influencing meeting planners and venue operators across the globe. VW BUREAU

F

ROORZLQJ H[WHQVLYH UHVHDUFK DPRQJ the 355 members of the InternaWLRQDO $VVRFLDWLRQ RI &RQIHUHQFH &HQWUHV ,$&& WKH DVVRFLDWLRQ UHOHDVHG LWV WRS 0HHWLQJ 7HFK 7UHQGV IRU ZKLFK DUH LQà XHQFLQJ PHHWLQJ SODQQHUV DQG YHQXH RSHUDWRUV DFURVV WKH JOREH 0DUN &RRSHU ,$&&¡V &(2 FRPPHQWHG ´0HHWLQJ 3ODQQHUV DUH VHHLQJ WKHLU UROH LQà XHQFHG PRUH DQG PRUH E\ WHFKQROogy, not just for the meeting itself, but LQ UHVHDUFKLQJ DQG ERRNLQJ YHQXHV KRZ SODQQHUV LQWHUDFW RQVLWH DQG KRZ WKH\ FRPPXQLFDWH IROORZLQJ WKH PHHWLQJ 7KH EDODQFH EHWZHHQ WHFKQRORJ\ DQG in-person relationships is an interesting RQH ZLWK D QHHG WR DWWDLQ D EDODQFH RI WKH WZR LQ RUGHU WR SODQ DQG GHOLYHU VXFFHVVIXO PHHWLQJ RXWFRPHV ¾ - Look out, here comes Gen Y, The Millennials! - 0RUH à XHQW LQ WHFKQRORJ\ WKLV QHZ JHQHUDWLRQ LV DGGLFWHG WR VRFLDO PHGLD LV HYHQ PRUH HQYLURQPHQWDOO\ FRQVFLRXV WKDQ WKHLU SUHGHFHVVRUV WKH *HQ ;HUV DQG KDV KLJK H[SHFWDWLRQV RI FRQQHFWLYLW\ LQWHUDFWLYLW\ DQG WKH DELOLW\ WR LQà XHQFH DQG HQJDJH LQ GLDORJXH 7KH\ NQRZ KRZ WR VHHN RXW IUHH :L )L DQG DV WKH\ HQWHU WKH ZRUNSODFH DQG VWDUW DWWHQGLQJ PHHWLQJV WKH\ H[SHFW :L )L WR always be free and fast! - Think Socialising rather than Networking 6RFLDOLVLQJ DW ZRUN XVHG WR EH frowned upon, taking on somewhat negDWLYH FRQQRWDWLRQV %XW LQFUHDVLQJO\ VRFLDOLVLQJ LV VHHQ DV UHODWLRQVKLS EXLOGLQJ DQG IRU PHHWLQJV FRQIHUHQFH YHQXHV HQ-

FRXUDJH UHOD[HG VRFLDOLVLQJ E\ SURYLGLQJ PXOWL XVH VSDFHV IRU FRQIHUHHV WR JDWKHU together - Switch up the Mood! - Meeting rooms KDYH VHHQ UDGLFDO PDNHRYHUV LQ WHUPV RI GHVLJQ FRORXU DQG FUHDWLYH VHDWLQJ RSWLRQV RI ODWH 1HZ GHYHORSPHQWV LQ WHFKnology have allowed venues and organisHUV WR LQVWDQWO\ FKDQJH WKH ORRN DQG IHHO RI D PHHWLQJ URRP ZLWK XVHU FRQWUROODEOH /(' PRRG OLJKWLQJ KLJK WHFK IXUQLWXUH groupings and more. - Geofence Your Conference - Important DGYDQFHV LQ *36 EDVHG DSS WHFKQROogy enable planners and venues to now SHUVRQDOLVH D FRQIHUHH¡V ZHOFRPH DQG RIIHU RWKHU ORFDWLRQ EDVHG DOHUW QRWLĂ€FDtions upon arrival. For example, a badge is printed when the delegate enters the JHRIHQFH WKLQN YHQXH ZLWK QRWLĂ€FDWLRQ sent via the app to the badge printing ORFDWLRQ 3URYLGLQJ XVHIXO ORFDWLRQ LQIRUPDWLRQ DQG QDYLJDWLRQ DVVLVWDQFH WKH JHRIHQFH FDQ QRWLI\ DWWHQGHHV ZKHUH WKH\ DUH RQ D PDS DQG JLYH JXLGDQFH RQ where they wish to go. - Conference Networking and Information Exchange - Developments in appEDVHG WZR ZD\ FRPPXQLFDWLRQ PHDQV WKDW ZLWK XVHU SHUPLVVLRQ RQH¡V VPDUW SKRQH FDQ HDVLO\ WUDQVPLW FRQWDFW LQIRUPDWLRQ VRFLDO PHGLD SURĂ€OHV VSHFLĂ€F PHHWLQJ URRP DFFHVV LQIRUPDWLRQ PHDO WUDFNLQJ IRRG SUHIHUHQFHV DQG PXFK PRUH &RPPXQLFDWLRQ EHWZHHQ DWWHQGHHV FDQ EH HQKDQFHG ZLWK QRWLĂ€FDWLRQV SLFWXUHV DQG RWKHU LQIRUPDWLRQ DERXW

ZKR LV QHDUE\ ,QVWDQW DQG WDUJHWHG FRQWDFW LV NLQJ WRGD\ QHZ WHFKQRORJLHV DQG DSSOLFDWLRQV WKDW KHOS IRVWHU SDUWLFLSDQW HQJDJHPHQW DQG VRFLDO LQWHUDFWLRQ ZLOO grow in popularity and usage. - The Sky’s the Limit...For Now! - Now FRQIHUHQFH RUJDQLVHUV DUH XVLQJ DIIRUGDEOH WHFKQRORJ\ ZLWK WKH XVH RI GURQHV WR FDSWXUH FUHDWLYH HYHQW SKRWRV DQG PDS RXW WKH YHQXH IRU *36 LQWHJUDWHG FRQIHUHQFHV :KDW ZLOO ÂśWRPRUURZ¡V¡ WHFKQRORJ\ EULQJ WR RXWSDFH WKH IXQFWLRQDOLW\ RI drones! - The Days of the Cable are Numbered -XVW ZKHQ YHQXHV WKLQN WKHLU XQGHU FRXQWHU ER[ RI FKDUJHUV LV FXUUHQW DQG FRPSOHWH WHFKQRORJ\ PRYHV RQ DQG ZH JHW FORVHU WR D VLQJOH VWDQGDUG IRU ZLUHOHVV FKDUJLQJ WHFKQRORJ\ DIWHU \HDUV RI FRPpeting standards. Currently pushing for a single standard, QI Consortium boasts ZLUHOHVV FKDUJLQJ SRLQWV LQ KRWHOV :LWK ODUJH VFDOH IXUQLWXUH PDNHUV VXFK as IKEA installing standardised wireless FKDUJLQJ LQWR WDEOHV DQG GHVNV WKH\ VHOO the writing is on the wall for meeting YHQXHV WR LQFRUSRUDWH ZLUHOHVV FKDUJLQJ points into bar tops, meeting room tables and guestrooms. - Meet your Virtual Colleague - There are times when it is just not possible to get HYHU\ERG\ LQ WKH VDPH SODFH DW WKH VDPH WLPH &RQIHUHQFH YHQXHV XQGHUVWDQG this and are making the virtual attendee H[SHULHQFH PXFK EHWWHU +RZ" 9HQXHV are developing meeting rooms with mulWLSOH FHLOLQJ PRXQWHG PLFURSKRQHV KLJK

EDQGZLGWK FRQQHFWLYLW\ DQG DGYDQFHG software solutions to provide seamless integration into the meeting for virtual atWHQGHHV IDFXOW\ DQG JXHVW VSHDNHUV $GGLWLRQDOO\ WKHUH LV DQ LQFUHDVH LQ FOLHQWV ZDQWLQJ WR FDSWXUH YLGHR WR VHQG WR DQRWKHU SK\VLFDO ORFDWLRQ ZKHUH D VHFRQG JURXS RI SDUWLFLSDQWV DUH JDWKHUHG - Conference Venues Welcome Streetview Technology - The trend toward part-time meeting planners who are not full-time professional planners but may EH DQ H[HFXWLYH DVVLVWDQW PDUNHWLQJ FRRUGLQDWRU KXPDQ UHVRXUFH SURIHVVLRQDO RU GHSDUWPHQW KHDG LV RQ WKH LQFUHDVH 7RGD\¡V PHHWLQJ SODQQHU H[SHFWV DQG UHquires more from their venue partners, in WHUPV RI HYDOXDWLQJ YHQXHV¡ FDSDELOLWLHV WR VXSSRUW WKHLU PHHWLQJ RU HYHQW :KHQ D SODQQHU FDQQRW FRQGXFW DQ LQ SHUVRQ YHQXH LQVSHFWLRQ WHFKQRORJ\ LV IDVW evolving using the Google Street View FRQFHSW WR SURYLGH YDOXDEOH YLUWXDO YHQXH tours, room images showing meeting layouts and property video footage. - Buying Your Meeting Online - More DQG PRUH FOLHQWV DUH XVLQJ WKH ZHE DV SULPDU\ WRROV IRU SXUFKDVLQJ GHFLVLRQV 2QH ,$&& YHQXH UHFHQWO\ UHSRUWHG RI DOO QHZ EXVLQHVV FRPHV YLD RQOLQH VHDUFK DQG WKH\ H[SHFW WKDW QXPEHU WR JURZ 7KH YHQXHV WKDW ZLOO EH WKH PRVW VXFFHVVIXO LQ FDSWXULQJ WKLV EXVLQHVV ZLOO KDYH websites that serve not only as marketLQJ EURFKXUHV EXW DV WKH SULPDU\ WRRO IRU WKHLU FOLHQWV WR SODQ ERRN SXUFKDVH DQG engage with them for their next meeting.

www.voyagersworld.in


30>>

INDIAN CONVENTIONS GET GLOBAL.. SCOUT FOR NEW DESTINATIONS IRENE SUSAN EAPEN

The outbound travellers of India are constantly growing and exploring best MICE venues especially with

Convention Centre Dublin

the growing numbers in incentive travel.

+DVVDQ 0DGDK 'LUHFWRU ,QGLD ,VUDHO 0LQLVWU\ RI 7RXULVP 7KH 0,&( PDUNHW LV GRLQJ ZHOO ZLWK DJULFXOWXUH WRXUV DQG FRQIHUHQFHV :H DUH H[SHFWLQJ D JURZWK RI LQ WKH 0,&( VHJPHQW ZLWK WKH LQFUHDVH LQ WKH QXPEHU RI ,QFHQWLYH WRXUV

T

he India outbound market is growing RYHU WKH \HDUV ZLWK WKH EHVW FRQYHQWLRQ FHQWHUV OLNH &RQYHQWLRQ &HQWHU 'XElin and Kenyatta International ConferHQFH &HQWUH VR WKH QXPEHU RI RXWERXQG WUDYHOV IURP ,QGLD LV OLNHO\ WR LQFUHDVH LQ 2015. $FFRUGLQJ WR (XUR0RQLWRU ,QWHUQDWLRQDO 0,&( DFFRXQWV IRU RYHU RI ,QGLD¡V RXWERXQG WUDIĂ€F DQG WKLV LV VHW WR LQFUHDVH E\ DQ HVWLPDWHG E\ $FFRUGLQJ WR WKH ,QWHUQDWLRQDO &RQJUHVV DQG &RQYHQWLRQ $VVRFLDWLRQ ,&&$ VWDWLVWLFV ,QGLD¡V VKDUH RI 0,&( WUDYHO DFFRXQWV IRU 86 ELOOLRQ ZRUOGZLGH WUDYHO DQG FXUUHQWO\ UDQNV WK LQ WKH

Voyager’s World > June 2015

global MICE market. MICE Industry Chiranjib Biswas, Destination Manager, Kenya Tourism Board says, Kenya Tourism Board is implementing strong steps in positioning Kenya as a preferred PHHWLQJV LQFHQWLYHV WUDYHO FRQIHUHQFHV DQG H[KLELWLRQV 0,&( GHVWLQDWLRQ ,QGLD LV WKH WK ODUJHVW WRXULVW VRXUFH market for Kenya in the world and largest in Asia. ´7KRXJK OHLVXUH LV WKH SULPDU\ VHJPHQW RI WUDYHOOHUV EXW RYHU WKH \HDU¡V 0,&( WUDYHOOHUV KDYH LQFUHDVHG VXEVWDQWLDOO\ .HQ\D KDV DOO WKH HOHPHQWV WR DWWUDFW

more and more MICE travellers with hassle free VISA, Indian food, large FRQIHUHQFH IDFLOLWLHV DQG H[FHOOHQW Ă LJKW FRQQHFWLYLW\ Âľ +H DGGHG Beena Menon, Representative India , 7RXULVP ,UHODQG VDLG ´ 7KH ,QGLDQ FRUSRUDWHV DQG EXVLQHVV DUH FRQVWDQWO\ seeking new and unexplored destinations for MICE travel, the MICE segment LV FRQVWDQWO\ JURZLQJ :H H[SHFW WR VHH 0,&( DFFRXQWLQJ IRU D VLJQLĂ€FDQW QXPber of outbound travels from India, esSHFLDOO\ LQ WKH LQFHQWLYH VHJPHQW Âľ $FFRUGLQJ WR (XUR0RQLWRU ,QWHUQDWLRQDO 0,&( DFFRXQWV IRU RYHU RI ,QGLD¡V

RXWERXQG WUDIĂ€F DQG WKLV LV VHW WR LQFUHDVH E\ DQ HVWLPDWHG E\ $FFRUGLQJ WR WKH ,QWHUQDWLRQDO &RQJUHVV DQG &RQYHQWLRQ $VVRFLDWLRQ ,&&$ VWDWLVWLFV ,QGLD¡V VKDUH RI 0,&( WUDYHO DFFRXQWV IRU 86 ELOOLRQ ZRUOGZLGH WUDYHO DQG FXUUHQWO\ UDQNV WK LQ WKH global MICE market. +DVVDQ 0DGDK 'LUHFWRU ,QGLD ,VUDHO Ministry of Tourism states that the marNHW LV JRRG HVSHFLDOO\ IRU DJULFXOWXUH WRXUV DQG FRQIHUHQFHV :H KDYH KDG WKH $JUL WHFK H[KLELWLRQ ZHUH WKH FKLHI PLQLVWHU RI 0DKDUDVKWUD SDUWLFLSDWHG DORQJ with other dignitaries. Thousands from India have travelled to see exhibitions in


Convention Centre Dublin

.HQ\DWWD ,QWHUQDWLRQDO &RQIHUHQFH &HQWUH .HQ\D 7RXULVP %RDUG

)OXLG 0RVDLF 7X[ +RVSLWDOLW\

31>>

%HHQD 0HQRQ 5HSUHVHQWDWLYH ,QGLD 7RXULVP ,UHODQG 7KH ,QGLDQ FRUSRUDWHV DQG EXVLQHVV DUH DOZD\V VHHNLQJ XQH[SORUHG GHVWLQDWLRQV IRU 0,&( WUDYHO :H DUH ORRNLQJ IRUZDUG IRU D VLJQLILFDQW QXPEHU RI RXWERXQG WUDYHOV IURP ,QGLD HVSHFLDOO\ LQ WKH ,QFHQWLYH VHJPHQW

Israel in the last few months and we are H[SHFWLQJ PRUH LQ WKH IXWXUH :H ZDQW WR IRFXV LQ ,QFHQWLYH WRXUV WKLV \HDU VLQFH ZH NQRZ WKDW ZH KDYH D JUHDW SURGXFW WR offer to this segment.� Expected growth Beena says that we hope to see a 15 LQFUHDVH LQ WRXULVW DUULYDOV WR WKH island of Ireland from India in 2015. 7KH %ULWLVK ,ULVK 9LVD 6FKHPH D MRLQW LQLtiative between Ireland and the United .LQJGRP ZDV ODXQFKHG RQ )HEUXDU\ 2015 in India and allows one to travel in and around Ireland and the UK on a sinJOH YLVD ZKLFK PHDQV WKH WRXULVWV DQG EXVLQHVV YLVLWRUV FDQ YLVLW ERWK ,UHODQG

DQG WKH 8. LQFOXGLQJ 1RUWKHUQ ,UHODQG RQ D VLQJOH YLVD :H KRSH WKDW WKLV YLVD VFKHPH ZLOO JLYH D IXUWKHU LPSHWXV WR travel to the island of Ireland from India. &KLUDQMLE VWDWHV WKDW WKH REMHFWLYH RI .HQ\D 7RXULVP %RDUG LV WR UHDFK RYHU 00,000 Indian tourists by the year 2018 and India ranks as the 4th after UK, US and Italy in arrivals. ´:H DUH H[SHFWLQJ D JURZWK RI LQ this segment and are looking forward IRU WKH ,QFHQWLYH WRXUV WR EH LQFUHDVLQJ in number,â€?Hassan added. Promotional Plans ´:LWK D IRFXV RQ WKH 0,&( VHJPHQW ZH

DUH WU\LQJ WR UHDFK RXW WR WKH FRUSRUDWH traveller through traditional and new age media platforms like smart phone DSSOLFDWLRQ VRFLDO PHGLD , SDG HWF :H DUH DOVR FORVHO\ ZRUNLQJ ZLWK WKH WUDYHO WUDGH ZKR VSHFLDOL]HV LQ 0,&( VHJment,� Chiranjib added. %HHQD VDLG WKDW 7RXULVP ,UHODQG FRQGXFWV URDG VKRZV ZRUNVKRSV WUDLQLQJ seminars and destination presentations for the MICE tour operators as well as IRU OHDGLQJ FRUSRUDWHV WR VKRZFDVH ,UHland as a MICE destination. Additionally, ZH DOVR UHJXODUO\ FRQGXFW IDPLOLDULVDtion trips for MICE travel agents to see DOO WKDW ,UHODQG KDV WR RIIHU ÀUVW KDQG

+DVVDQ VD\V WKDW ÀUVWO\ ZH ZDQW WR HGXFDWH WKH DJHQWV DQG WKH FRUSRUDWHV DERXW WKH SURGXFW DV ZH KDYH RUJDQL]HG IHZ VHPLQDUV IRU FRUSRUDWHV DQG DUH SODQQLQJ WR RUJDQL]H PRUH :H DUH SODQQLQJ WR RUJDQL]LQJ FDPSDLJQV ZLWK tour operators like Thomas Cook and &R[ .LQJV DQG PRUH :H DUH DOVR SODQQLQJ WR RUJDQL]H VRFLDO PHGLD FDPSDLJQ along with TV programs and many more DFWLYLWLHV Best convention centres Chiranjib states that The Kenyatta InterQDWLRQDO &RQIHUHQFH &HQWUH .,&& KDV EHHQ DQ LFRQ DQG ODQGPDUN IRU .HQ\D DQG WKH UHVW RI HDVWHUQ DQG FHQWUDO

www.voyagersworld.in


Israel Trade Fairs & Convention Center / Israel Ministry of Tourism

32>>

&KLUDQMLE %LVZDV 'HVWLQDWLRQ 0DQDJHU .HQ\D 7RXULVP %RDUG .HQ\D 7RXULVP %RDUG LV WDNLQJ VWURQJ VWHSV LQ SRVLWLRQLQJ .HQ\D DV D SUHIHUUHG PHHWLQJV LQFHQWLYHV WUDYHO FRQIHUHQFHV DQG H[KLELWLRQV 0,&( GHVWLQDWLRQ RYHU WKH \HDU WKH 0,&( WUDYHOOHUV KDYH LQFUHDVHG VXEVWDQWLDOO\ ,QGLDQ LV WKH WK ODUJHVW WRXULVW VRXUFH PDUNHW IRU .HQ\D LQ WKH ZRUOG DQG ODUJHVW LQ $VLD $IULFD IURP WLPH LQ PHPRULDO ZKLFK LV distinguished as a premiere meeting venue all through the region. ´.,&& ERDVWV RI EHLQJ WKH ODUJHVW IDFLOLW\ LQ FRQIHUHQFH WRXULVP LQGXVWU\ 6RXWK RI Sahara and the North of Limpopo and KHQFH PRVW RI WKH UHJLRQDO DQG LQWHUQDWLRQDO FRQIHUHQFHV KDYH EHHQ KHOG LQFOXGLQJ FRQYHQWLRQV RI WKH 81 RUJDQL]DWLRQV .,&& KDV WKH FDSDFLW\ WR KROG both large and small events, both inGRRUV DQG RXWGRRUV 7KH IDFLOLW\ ERDVWV D FRQIHUHQFH URRP ZLWK D FDSDFLW\ RI over 4000 delegates,â€? He added. Beena says that the multi-award winning &RQYHQWLRQ &HQWUH 'XEOLQ 7KH &&' OR-

Voyager’s World > June 2015

FDWHG LQ WKH KHDUW RI 'XEOLQ RIIHUV PHHWLQJ URRPV LQFOXGLQJ D VHDW auditorium and 4,500 square meters RI H[KLELWLRQ VSDFH 7KH &&' RIIHUV D XQLTXH DQG LQVSLUDWLRQDO EDFNGURS IRU DQ\ LQWHUQDWLRQDO FRQIHUHQFH RU HYHQW The CCD boasts a unique glass-fronted atrium running the full height of the EXLOGLQJ WKDW JLYHV YLVLWRUV SDQRUDPLF YLHZV RI WKH 5LYHU /LIIH\ 'XEOLQ FLW\ FHQWUH DQG WKH :LFNORZ PRXQWDLQV +DVVDQ VD\V ´7KH ,VUDHO 7UDGH )DLUV Convention Center is the largest and most VRSKLVWLFDWHG FRPSOH[ LQ ,VUDHO IRU RUJDQL]LQJ FRQIHUHQFHV H[KLELWLRQV WUDGH IDLUV H[DPLQDWLRQV SHUIRUPDQFHV DQG HYHQWV DW DQ LQWHUQDWLRQDO VFDOH +XQGUHGV RI

events and exhibitions are held in the FRPSOH[ HDFK \HDU DQG DWWUDFWV PRUH WKDQ 2.5 million visitors annually.â€? Trends ´:H DUH ZLWQHVVLQJ PRUH HGXFDWLRQDO tours as initially people went to exhibitions only, but now people go for training and studying. This segment will JURZ VLQFH WKH FROODERUDWLRQ EHWZHHQ ERWK FRXQWULHV DUH DOVR JURZLQJ DQG will grow more after the planned visit of the PM of India later this year,â€? Hassan added. %HHQD FRQFOXGHV WKDW WKH FOLHQWV DUH FRQVWDQWO\ ORRNLQJ IRU XQLTXH GHVWLQDtions and venues for MICE travel. The

0,&( WUDYHO WUDGH LV FRQVWDQWO\ VHHNLQJ IRU WKH Âś:RZ¡ IDFWRU LQ 0,&( SDFNDJHV 2YHUDOO WKH SUHIHUHQFH RI ,QGLDQ WUDYHOlers in the MICE segment is veering towards experiential travel and exploring QLFKH XQLTXH GHVWLQDWLRQV DSDUW IURP the popular MICE destinations. ´7KH ,QFHQWLYH WUDYHO KDV JURZQ VLJQLĂ€FDQWO\ ZLWK PRUH DQG PRUH FRUSRUDWHV RIIHULQJ WUDYHO WR H[RWLF GHVWLQDWLRQV WR their employees. More Indian businessHV DUH DOVR QRZ FKRRVLQJ WR SDUWLFLSDWH LQ LQWHUQDWLRQDO FRQYHQWLRQV LQ RUGHU WR XSGDWH WKHLU NQRZOHGJH DQG LQFUHDVH their awareness about international SUDFWLFHV Âľ VKH DGGHG


33>>

CORPORATE INSURANCE MUST FOR RISKS AND UNLIKELY NON-RISKS

Every organisation that has employees travelling on business duly insured so as to avoid extravagant expenses that may result in the event of unforeseen circumstances. PRIYAMVADHA BALARAM

'HY .DUYDW 0' 7UDZHOO7DJ &RYHU 0RUH 7KH RQVHW RI WKH GLJLWDO HUD KDV LQHYLWDEO\ PDGH XV WDNH RQ WR WKH GLJLWDO PHGLXP LQ IXOO VZLQJ :H LQWHQG WR PDNH WKH EHVW XVH RI WKLV PHGLXP LQ WKH QHDU IXWXUH ZLWK GHSOR\LQJ H FRPPHUFH DQG P FRPPHUFH IDFLOLWLHV WR UHDFK RXW LQWHUQDWLRQDOO\ ZLWK RQH FOLFN

T

DNLQJ FRUSRUDWH WUDYHO LQVXUDQFH LV indispensable regardless of the destination or the duration or the purpose of the trip. Although the thought of paying huge premiums for something that we do QRW VHH KDSSHQLQJ DQG PRVWO\ GRQ¡W XWLlize, to the best of our limited knowledge, it is important that every organisation that has its employees travelling either GRPHVWLFDOO\ RU RYHUVHDV RQ EXVLQHVV duly insured so as to avoid extravagant expenses that may result in the event of XQIRUHVHHQ FLUFXPVWDQFHV ([SHQVHV IRU PHGLFDO WUHDWPHQW HPHUJHQF\ PHGLFDO HYDOXDWLRQ à LJKW FDQFHOlation, lost baggage are some of the top FRVWV WKDW RFFXU WR FRPSDQLHV GXULQJ EXVLQHVV WULSV 7KH UHDVRQV FRXOG DOVR EH SROLWLFDO VLWXDWLRQV RU QDWXUDO FDODPLties that may see business travellers off WUDFN 'XULQJ WKH KXJH YROFDQLF DVK WKDW FORXGHG (XURSHDQ VNLHV D QXPEHU RI SDVVHQJHUV KDG WR UH GLUHFWHG WR VRPH other destination or stranded at the airport.

Ă€QHPHQW UHSDWULDWLRQ RI PRUWDO UHPDLQV baggage delays, damage of baggage or SURSHUW\ ORVV RI WUDYHO GRFXPHQWV DQG PRQH\ EDLO ERQG HWF 0DQ\ LQVXUHUV RIIHU EHQHĂ€WV VXFK DV IUHH WHOHSKRQH DVVLVWDQFH ZRUOGZLGH DYDLODEOH LQ FDVH DQ HPHUJHQF\ DULVHV RU \RX MXVW QHHG VRPH KHOS LQ D VWLFN\ VLWXDWLRQ :KHWKHU LW¡V UHERRNLQJ D Ă LJKW \RX PLVVHG KHOSLQJ \RX ORFDWH WKH QHDUHVW SKDUPDF\ RU SURYLGLQJ DVVLVWDQFH LQ UHSODFLQJ D ORVW SDVVSRUW PDQ\ LQVXUHUV ZLOO EH RQO\ WRR KDSS\ WR KHOS ,WV EHQHĂ€WV JR ZHOO EH\RQG \RXU UHWDLO RU FUHGLW FDUG WUDYHO SROLF\ Dev Karvat, Managing Director, TrawellTag Cover-More India talks about the various covers offered by his company in the corporate insurance segment.

7KH WUDYHO LQVXUDQFH SURYLGHV D EHWWHU use of his travels, preventing a dream FDQ WXUQ LQWR D QLJKWPDUH :KHQ KLULQJ WKLV VHUYLFH FDUHIXOO\ UHDG WKH FRQWUDFW and know your rights.

7UDZHOO7DJ &RYHU 0RUH LV D VSHFLDOLVW LQ SURYLGLQJ FRPSUHKHQVLYH JOREDO DVVLVWDQFH VHUYLFHV ZKLFK LQFOXGH QRQ ULVN DV ZHOO DV ULVN EHQHĂ€WV ´:H RIIHU RXU FRUSRUDWH FXVWRPHU VHJPHQW ZLWK H[FOXVLYH DVVLVWDQFH VHUYLFHV WKDW JR EH\RQG WUDGLWLRQDO WUDYHO LQVXUDQFH DQG SURYLGH WKHP UHOHYDQW WUDYHO DVVLVWDQFH ZHOO EHIRUH D QHHG DULVHV WR UDLVH D FODLP

7KRVH FRPSDQLHV WKDW KDYH IUHTXHQW RYHUVHDV EXVLQHVVHV WR WDNH FDUH RI PXVW HQVXUH WKDW WKHLU FRUSRUDWH WUDYHO LQVXUDQFH LV DGHTXDWH $OWKRXJK RQH may think of the aforesaid as unlikely VFHQDULRV DLUOLQHV KDYH EHHQ NQRZQ WR GHOD\ à LJKWV GXH WR KLMDFN WKUHDWV ZHDWKHU RU DQ\ RWKHU WKUHDWV DQG WKHVH FDQ REYLRXVO\ OHDG WR WKHLU HPSOR\HHV¡ DGGLtional hotel, living, or alternative travelling expenses.

([DPSOHV RI QRQ ULVN VHUYLFHV LQFOXGH PHGLFDO DVVLVWDQFH IRU WKH EXVLQHVV WUDYHOOHU RU KLV IDPLO\ ZKR DUH DW KRPH FRQFLHUJH VHUYLFHV OXJJDJH WUDFNLQJ PHHWLQJ URRP KLULQJ IRU PRELOH RIĂ€FHV HWF 7KHVH DVVLVWDQFH VHUYLFHV WRJHWKHU ZLWK FXVWRPLVHG ULVN EHQHĂ€WV L H LQVXUDQFH EHQHĂ€WV VXFK DV ODSWRS FRYHU FUHGLW FDUG IUDXG SURWHFWLRQ WULS FDQFHOODWLRQ EHQHĂ€WV ZLOO EHWWHU PHHW WKH QHHGV RI FRUSRUDWH WUDYHOOHUV Âľ

&RPSDQLHV FDQ WDNH FRUSRUDWH LQVXUDQFH IRU WUDYHO IRU KRXU HPHUJHQF\ DVVLVWDQFH EODQNHW LQVXUDQFH IRU JURXSV ZDU ]RQH FRYHUDJH FRYHU IRU HYHQWV UHVXOWLQJ IURP DQ\ WHUURULVW DWWDFNV DFFLGHQWV DFFLGHQWDO GHDWKV RU SHUPDQHQW GLVDEOHPHQW PHGLFDO H[SHQVHV KRVSLWDO FRQ-

Marketing strategies to compete with other corporate insurance suppliers :KLOH 7UDZHOO7DJ SURYLGHV PHGLFDO DVVLVWDQFH DQG WUDYHO LQVXUDQFH LQ WKH FRXQWU\ LW FDWHUV WR FRUSRUDWH DQG UHWDLO FOLHQWV LQ WKH WUDYHO EXVLQHVV ,WV YDVW GLVtribution network of 450 employees and

EUDQFKHV SDQ ,QGLD DUH LWV VWUHQJWKV so also its global footprint with more WKDQ UHSUHVHQWDWLYHV DFURVV VHYHQ FRXQWULHV DQG EXVLQHVV ZLWK JOREDOO\ OHDGLQJ WUDYHO PDQDJHPHQW FRPSDQLHV DQG IRUHLJQ H[FKDQJH GHDOHUV JOREDOO\ in India. ´7KH RQVHW RI WKH GLJLWDO HUD KDV LQHYLtably made us take on to the digital meGLXP LQ IXOO VZLQJ :H LQWHQG WR PDNH the best use of this medium in the near IXWXUH ZLWK GHSOR\LQJ H FRPPHUFH DQG P FRPPHUFH IDFLOLWLHV WR UHDFK RXW LQWHUQDWLRQDOO\ ZLWK RQH FOLFN Âľ 'HY VD\V &RVW VDYLQJ Ă H[LELOLW\ RIIHUHG RQ WKH premium for a large corporate company :KHQ LW FRPHV WR SURYLGLQJ WUDYHO DVVLVWDQFH VHUYLFHV WR FRUSRUDWHV ZH W\SLFDOO\ engage with our various distribution partQHUV WR EXLOG FXVWRPLVHG SURGXFWV IRU GLIIHUHQW FOLHQWV DV ZH EHOLHYH RQH SURGXFW GRHV QRW Ă€W DOO 7RJHWKHU ZH HQVXUH WKDW WKH FRUSRUDWH JHW WKH EHVW VXLWHG SURWHFWLRQ SODQ DW KLJKO\ FRPSHWLWLYH UDWHV DQG SURYLGH FRPSHOOLQJ YDOXH IRU RXU FXVWRPHUV ZLWK D OHYHO RI SURGXFW RSWLPLVDWLRQ not previously available in the travel inVXUDQFH VHFWRU LQ ,QGLD Average group sizes and individual covers For a MICE group that travels together in large numbers for a short period of time, the average group sizewill range between SHRSOH 7KH LQGLYLGXDO FRYHUV are issued to an average of200 - 300employees at different levels in the organisation based on their travel needs. Claim processing system for corporate insurance 'HY VD\V WKDW 7UDZHOO7DJ¡V HPHUJHQF\ DVVLVWDQFH DQG FODLPV GHSDUWPHQW ZRUN LQ D VWUHDPOLQHG SURFHVV IRU ERWK FRUporate and retail segments. In addition, IRU WKH FRUSRUDWH VHJPHQW WKHUH H[LVWV D WUDYHO GHVN ZKLFK FDWHUV WR FODLPV UHTXHVWV ZLWK XWPRVW FDUH DQG VZLIWQHVV It provides extensive training to these H[HFXWLYHV RQ WKH FODLPV SURFHVV WKH

GRFXPHQWDWLRQ UHTXLUHG HWF HQVXULQJ WKH V\VWHP DQG SURFHVVHV DUH HIĂ€FLHQWO\ KDQGOHG )XUWKHU LWV LQWHJUDWHG FODLPV department works 24x7 tosupport the travel agents, distribution partners or FXVWRPHUV GLUHFWO\ What does a typical corporate insurance not cover? 7UDZHOO7DJ¡V FRUSRUDWH SDFNDJHV DUH GHVLJQHG WR SURYLGH KROLVWLF FRYHUDJH IRU the modern business traveller. However, DV LV WKH FDVH ZLWK DQ\ LQVXUDQFH FRYHUDJH WKHFRUSRUDWH FRYHUDJH DOVR KDV VRPH H[FOXVLRQV VXFK IUDXGXOHQW DFWV GLVKRQHVW\ IDOVH DGYHUWLVLQJ RU FULPLQDO DFWV Covers for trip delay/trip cancellation/ loss of passport/delay in checked-in luggage *LYHQ WKH G\QDPLF QDWXUH RI ZRUN KDQdled by most business travellers, freTXHQW FKDQJHV LQ WUDYHO SODQV DUH LPPLQHQW )XUWKHU WKH HVVHQWLDOV FDUULHG E\ WKH FRYHUHG SHUVRQV DUH FULWLFDO IRU WKHLU ZRUN +HQFH ERWK 70&V DQG FRUSRUDWHV Ă€QG RXU WULS FDQFHOODWLRQ FXUWDLOPHQWV trip delay, loss of passport and missed FRQQHFWLRQV FRYHU LQGLVSHQVDEOH LQGHHG making these some of the most popular FRYHUDJH Redressal speed ´:H DUH H[WUHPHO\ IRFXVHG RQ RXU DVVLVWDQFH VHUYLFHVHQVXULQJ PLQLPXP WXUQDround time and this is the very feature ZKLFK PDNHV RXU FOLHQWV FKRRVH XV 2XU LQWHJUDWHG FODLPV DVVLVWDQFH VHUYLFHV enable us to promptly address the imPHGLDWH QHHGV RI WKH FXVWRPHU DQG UH LPEXUVHPHQW RI FODLPV LQFOXGLQJ FRQVHTXHQWLDO ORVVHV VXFK DV SXUFKDVLQJ HVVHQWLDOV DOWHUQDWH DFFRPPRGDWLRQ RU Ă LJKW UHVFKHGXOHV LQFOXGLQJ SUH ERRNHG SDFNDJHV Âľ 'HY FRQFOXGHG (QVXULQJ VXIĂ€FLHQW FRUSRUDWH LQVXUDQFHV will, therefore, go a long way in making business trips less of a nightmare for FRPSDQLHV

www.voyagersworld.in


34>>

BUSINESS TRAVEL: TRENDING ALONGSIDE PRICE RISE, LCCS AND OTHER VARIABLES

The business travel segment is evolving in the midst of price rise, hotel room inventory, low cost carriers, new meetings technology and challenges that keep the segment apace with all aspects of travel. VW BUREAU

T

KH 8QLWHG 1DWLRQV :RUOG 7UDYHO 2UJDQL]DWLRQ 81:72 KDV IRUHFDVW WKH JURZWK RI WKH ,QGLDQ PDUNHW WR UHDFK million outbound tourists by 2020 over WKH FXUUHQW PLOOLRQ ,Q PDQ\ of the foreign national tourism boards KDG UHFRUGHG D GRXEOH GLJLW JURZWK LQ Indian national tourist arrivals under this segment with nations like Malaysia, Thailand, Hong Kong registering positive growth. ,QGLD¡V JURZLQJ LQWHUHVW LQ RUJDQLVLQJ PHHWLQJV DQG LQFHQWLYHV DEURDG KDYH HQFRXUDJHG WKH WRXULVP ERDUGV RI YDULRXV FRXQWULHV WR GHYLVH LQWHUHVWLQJ PHHWLQJ FRQFHSWV DQG RIIHULQJV IRU WKH GLVFHUQLQJ Indian business traveller. The Melbourne Convention Bureau, for LQVWDQFH DQG WKH 7KDLODQG &RQYHQWLRQV and Exhibitions Bureau are going all out to woo Indian MICE organizers. Thailand is one of the top favoured destinations for Indian MICE movements. 7KH FRQVWDQWO\ RQ WKH PRYH EXVLQHVV WUDYHOOHU KRSV RQ DQG RII à LJKWV DQG FKHFNV LQ DQG RXW RI KRWHOV LQ D IUHTXHQWly evolving industry, struggling to keep SDFH ZLWK WHFKQRORJ\ DQG RWKHU WUHQGV that strive to make business and travel easier for him. 7KH VOLGLQJ UXSHH ULVLQJ IXHO FRVWV VRDULQJ $7) $YLDWLRQ 7XUELQH )XHO SULFHV XVHU GHYHORSPHQW IHH DW DLUSRUWV H[FHVV EDJJDJH KRWHO OR\DOW\ SURJUDPPHV à \LQJ PLOHV DQG RWKHU DQFLOODU\ FRVWV 7UDYHO SULFHV IRU VKRZHG WKDW ,QGLD LV H[SHFWHG WR KLW D JURZWK UDWH RI while China will be the leader in terms

Voyager’s World > June 2015

RI JURZWK DW SURMHFWLRQV &LWLQJ SURMHFWLRQV GXULQJ WKH $&7( ,QGLD ([HFXWLYH )RUXP LQ %DQJDORUH UHFHQWO\ 6XUHVK 0DNKLMD 'LUHFWRU 3URJUDP 0DQDJHPHQW DQG 6DOHV ,QGLD &DUOVRQ :DJRQOLW 7UDYHO said that as far as the APAC region was FRQFHUQHG EXVLQHVV JURZWK ZRXOG EH GULYHQ E\ &KLQD DQG ,QGLD DQG PRUH FRGH sharing and LCCs dominating aviation. ´6RPH PRUH $VLDQ FDUULHUV DUH OLNHO\ WR MRLQ WUDGLWLRQDO DOOLDQFHV DQG ORQJ KDXO ORZ FRVW FDUULHUV ZLOO DOVR EH HPHUJLQJ trends.â€? As for the hospitality industry, he said ´$VLD 3DFLĂ€F FLWLHV KDYH WKH KLJKHVW RFFXSDQF\ UDWHV LQ WKH ZRUOG IRU WKH XSFRPLQJ year. The law of supply and demand will FUHDWH LQWHUHVWLQJ G\QDPLFV LQ ,QGLD DQG &KLQD ,Q ,QGLD WKH H[FHVV FRQVWUXFWLRQ RI JOREDO FKDLQV KDV FUHDWHG WRR PXFK VXSSO\ H[FHHGLQJ WKH GHPDQG WKHUHE\ FUHDWLQJ RSSRUWXQLWLHV IRU EX\HUV IRU QHgotiations.â€? &KLQD ZLOO FRQWLQXH WR H[SHULHQFH D VXUSOXV RI QHZ VXSSO\ IURP JOREDO FKDLQV and emerging brands for Chinese travHOOHUV EXW GHPDQG LV H[SHFWHG WR NHHS SDFH Meetings and Events Projections The strongest overall growth will take SODFH LQ $VLD 3DFLĂ€F ZLWK ERWK JURXS VL]HV DQG GDLO\ DWWHQGHHV VL]HV DQWLFLSDWHG WR LQFUHDVH 7KH GHPDQG ZLOO UHPDLQ strong though supply vs. demand will YDU\ DFFRUGLQJ WR WKH FRXQWU\ Ground transportation projections /DVW \HDU &DUOVRQ :DJRQOLW 7UDYHO VWXGLHV IRXQG WKDW FDU UHQWDO SULFHV ZLOO LQFUHDVH modestly though options are limited by

ORFDO UHVWULFWLRQV LQ VRPH ORFDWLRQV WKDW prevent foreign visitors from driving withRXW D ORFDO GULYHU¡V OLFHQVH ,Q WKRVH FRXQWULHV VXFK DV &KLQD FDU UHQWDO LV W\SLFDOO\ FKDXIIHXUHG E\ ORFDO GULYHUV &KLQD¡V FRQWLQXDOO\ GHYHORSLQJ KLJK VSHHG UDLO LQIUDVWUXFWXUH ZLOO JDUner strong interest from travel buyers in ZKR DUH LQFUHDVLQJO\ LQWHUHVWHG in using this option instead of air travel ZKHUH DSSOLFDEOH Challenges $FFRUGLQJ WR D VXUYH\ E\ $EDFXV ODVW \HDU LW LGHQWLĂ€HG VRPH NH\ WUHQGV WKDW DUH DQWLFLSDWHG WR KDYH DQ HIIHFW RQ EXVLQHVV travel in the next few years. RI UHVSRQGHQWV KDYH UHFHLYHG LQVWUXFWLRQV WR IXUWKHU WLJKWHQ EXVLQHVV WUDYHO SROLFLHV 7KHUH LV QR UHOD[DWLRQ of the rules in sight, despite the more IDYRXUDEOH HFRQRPLF RXWORRN DFNQRZOHGJHG E\ DOO UHSRUWHG EXVLQHVV FOLHQWV LPSOHPHQWLQJ SROLFLHV WR GHFUHDVH the number of business trips. Six in ten FOLHQWV DUH H[WHQGLQJ HFRQRP\ FODVV WKUHVKROGV WR UHGXFH EXVLQHVV FODVV travel. RI WUDYHOOHUV DUH DOVR QRZ HQFRXUDJHG WR RSW IRU ORZHU VWDU DFFRPPRGDWLRQ RI UHVSRQGHQWV IHOW WKDW WKHLU UROH KDG UHFHQWO\ VKLIWHG PRUH LQ IDYRXU RI EXVLQHVV SURFXUHPHQW RI EXVLQHVV FOLHQWV KDYH LQFUHDVHG WKHLU SUHIHUHQFH WR XVH ORZ FRVW FDUULHUV 2WKHU SDUDPHWHUV LQ WKH SROLF\ LQFOXGH WKH Ă LJKW WLPH ERRNLQJ FKDQQHO WULS FKDQJHV HWF

RI EXVLQHVV WUDYHO FRPSDQLHV KDYH implemented a business booking tool &%7 RI UHVSRQGHQWV DJUHHG WKDW D good number of travellers wants to deal ZLWK WUDYHO PDQDJHPHQW FRPSDQLHV DQG DJHQFLHV ZLWK SHUFHLYLQJ EXVLQHVV WUDYHO LWLQHUDULHV WR EH WRR FRPSOH[ D WDVN to undertake themselves. 2YHU RI WUDYHO PDQDJHPHQW FRPSDQLHV DQG DJHQFLHV IHOW WKDW VPDUWSKRQHV ZRXOG KDYH D PRGHUDWH WR VLJQLÀFDQW LPSDFW RQ EXVLQHVV 2QO\ KDG LPSOHmented any mobile web or native appliFDWLRQV IRU VPDUWSKRQHV OHDGLQJ ZLWK D simple mobile itinerary tool. Though the adoption rates of smartphones and tabOHWV DUH KLJK LQ $VLD 3DFLÀF UHJLRQ RQO\ IRXU LQ WHQ HQDEOH à LJKW DQG KRWHO ERRNLQJV RQ PRELOH RI EXVLQHVV WUDYHO FRPSDQLHV KDYH FUHDWHG D PRELOH ZHE or native mobile app for smartphones for business bookings. .HHSLQJ DVLGH WKH WUHQGV DQG H[SHFWDWLRQV OHW XV WDNH D ORRN DW WKH FKDOOHQJHV that business travel is burdened with. 5LVLQJ FRVWV RI WUDYHO DQG DFFRPPRGDWLRQ VHHP WR EH WKH ELJJHVW FRQFHUQ presently. In the last few years, airfares have gone sky-high, so also the room rates, thereby DGYHUVHO\ DIIHFWLQJ WUDYHO EXGJHWV *RLQJ EH\RQG FRPSODLQLQJ WKH QHHG WR WUDYHO LV VWLOO WKHUH (PSOR\HHV GHPDQG DFFHVV WR ÀUVW FODVV WUDYHO DQG KRWHO DUUDQJHPHQWV KHQFH FRPSDQLHV KDYH WR GHVLJQ WKHLU WUDYHO EXGJHWV LQ D ZD\ DV WR NHHS FRVWV DW D FHUWDLQ OHYHO :KLOH SHRSOH WDON DERXW WHFKQRORJ\ pervading all levels of travel on the one


35>>

KDQG D ORW RI SHRSOH VWLOO ÀQG LW GLIÀFXOW WR ERRN D /&& à LJKW 7KHUH DUH VHYHUDO issues pertaining to booking the seat, hand luggage, meals onboard, window seats and making reservations in the ÀUVW URZV IRU LQVWDQFH :LWK YDU\LQJ demands on part of the employees and rising airfare and different airline poliFLHV LW LV TXLWH D FKDOOHQJH IRU FRPSDQLHV WR GUDZ XS D FRVW HIIHFWLYH YDOXH IRU PRQH\ WUDYHO DQG DFFRPPRGDWLRQ SODQ +HQFH LW LV QRW VXUSULVLQJ WKDW EXVLQHVVV these days are resorting to a single-winGRZ ERRNLQJ V\VWHP WR WDNH FDUH RI DOO WKH ERRNLQJ DVSHFWV 6RPH RI WKHP DOVR HQJDJH D VHSDUDWH WUDYHO FRQFLHUJH GHVN in their organizations. This kind of a set XS QRW RQO\ HDVHV WKH SURFHVV EXW DOVR EULQJV DERXW D ORW RI GHDOV DQG GLVFRXQWV LQ KRWHOV DQG à LJKWV IRU WKH HPSOR\HHV %HVLGHV WKLV FRPSDQLHV FDQ DOVR IRUPXODWH D PHWLFXORXV WUDYHO SROLF\ LQ RUGHU WR NHHS D OLG RQ FRVWV 7KHVH SROLFLHV FDQ EH DERXW À[LQJ D FHLOLQJ RQ WKH DFFRPPRGDWLRQ FDWHJRU\ OLNH VWDU KRWHOV JXHVW KRXVHV RU VHUYLFHG DSDUWPHQWV DQG DOVR JR RQ WR OLPLWLQJ EXGJHW RQ ÀUVW FODVV WUDYHO DQG RSWLQJ IRU HFRQRP\ FODVV 7KURXJK WKLV FRPSDQLHV ZLOO EH DEOH WR HIIHFW D VXEVWDQWLDO FXW LQ WKHLU WUDYHO VSHQGLQJ $V IRU WKRVH ZKR IDFH GLVDJUHHPHQW RQ VXFK FRQGLWLRQV WKH EHVW DOWHUQDWLYH ZRXOG be to re-look at their supplier-vendor FRQWUDFWV %XVLQHVV WUDYHO SODQQHUV FDQ UHDFK D GHDO ZLWK ORQJ VWDQGLQJ VXSSOLHUV DQG EULQJ DERXW FRQWUDFWV WKDW UHZDUG loyalty while ensuring a win-win situation for both the parties. 7KH\ FDQ QHJRWLDWH ZLWK WKH DLUOLQHV DQG WKH KRWHOV IRU D FHUWDLQ QXPEHU RI VHDWV

DQG URRPV GXULQJ D FHUWDLQ SHULRG DQG UHDFK DQ DPLFDEOH SROLF\ ZKLOH GUDIWLQJ their request for proposals. 2WKHU SUREOHPV HQFRPSDVV LQFUHDVH LQ the number of new airlines entering the skies, growing passenger numbers, route expansion, need for trained manpower DQG LQIUDVWUXFWXUH DOO UHTXLUHG WR JURZ DW WKH VDPH SDFH $V IRU SULFH VHQVLWLYLW\ DLUOLQHV KDYH EHFRPH FRVW FRQVFLHQFH PRUH WKDQ MXVW 3DVVHQJHU 5HYHQXH E\ FKDQJLQJ WKH EXVLQHVV PRGHOV FRQVWDQWO\ )RU LQVWDQFH FDUULHUV JHQHUDWH UHYHQXH RQ VDOH DQG OHDVH EDFN ZHW OHDVH ,QGLJR SODQHV DUH RQ OHDVH -HW $LUZD\V LV 6SLFH-HW LV DQG *R$LU LV ,W LV H[SHFWHG WKDW WKH QHDU IXWXUH FDSDFLW\ ZLOO LQFUHDVH LQ WKH GRPHVWLF PDUNHW As of today, the entire industry in India is PLOOLRQ SDVVHQJHUV DQQXDOO\ EXW WKH market will add 40 million passengers over the next four years. LCCs have paved for a new trend with WKH LQGXVWU\ JRLQJ IRU DGGLQJ FDSDFLW\ in short haul segments that are usually PRUH SURĂ€WDEOH 2Q DQ DYHUDJH D 0XPEDL 'HOKL Ă LJKW LV VROG DW ,15 $LU 0LOH DQG LQ FRPSDULVRQ 0XPEDL $KPHGDEDG is sold at INR 12/Air Mile. Airlines in India are following models like $LU $VLD DQG 6RXWKZHVW $LUOLQHV E\ FKDUJLQJ H[WUD IRU VSHFLĂ€F VHDWV OLNH E\ WKH ZLQGRZ RU WKH DLVOH VHDW UHGXFLQJ EDJJDJH DOORZDQFH DQG LQFUHDVLQJ FDQFHOODWLRQ RI WLFNHW DQG QR VKRZ FKDUJHV ,QGLJR LV H[SHFWHG WR DGG QHDUO\ DLUFUDIWV D \HDU RYHU WKH QH[W GHFDGH RU VR PRVWO\ WR RS-

HUDWH GRPHVWLF VHJPHQWV

rangements.

,Q VR IDU DV IDUHV DUH FRQFHUQHG =HUR Frill Carriers are found to offer a reasonDEOH DOWHUQDWLYH WR WKH SUHPLHU FDUULHUV $ VXFFHVVIXO /&& LQ ,QGLD LV YHU\ FOHDU about what it promises to deliver. If the DLUOLQH FKDUJHV D IDUH ZLWKRXW DQ\ IULOOV ZKLOVW SURPLVLQJ D FHUWDLQ VWDQGDUG RI VHUYLFH ZLWK œ$UULYLQJ RQ 7LPH¡ EHLQJ their USP, then it stands to win hands down in terms of running full or almost IXOO 0HDOV ZDWHU DQG RWKHU VXFK DGG RQV have to be borne by the passenger.

,UUHVSHFWLYH RI WKH QDWXUH RI WKH WUDYHO ZRUN RU WKH FRPSDQ\ SROLF\ HPSOR\HHV DQWLFLSDWH DQG GHVLUH D IRXU RU D ÀYH VWDU KRWHO DFFRPPRGDWLRQ %XGJHW DFFRPPRGDWLRQ RSWLRQV UHPDLQ DW D VHFRQGDU\ level.

7KLV NLQG RI D SROLF\ LV EHWWHU WKDQ UXQning a LCC and supplying a newspaper, D VDQGZLFK DQG D ZDWHU ERWWOH 7LQ\ VXSSOHPHQWDU\ FRVWV FDQ JR D ORQJ ZD\ LQ DGGLQJ WR LWV RYHUDOO FRVW Business travel managers have implePHQWHG FRPSRXQG VWUDWHJLHV LQ RUGHU to make sure the lowest reasonable fare is offered to the employee at the time of booking. +HUH LV ZKHUH SROLFLHV VXFK DV D $GYDQFH 3XUFKDVH EXVLQHVV IDUH YV UHWDLO fare, day trips and round trip fares are H[HFXWHG :LWK VR PDQ\ SURPRWLRQV KDSpening every few months, these strategies ensure that the business does not ORVH RXW WR WKH UHWDLO SXUFKDVHU ZKHQ LW FRPHV WR QHJRWLDWLQJ EXON GHDOV $QRWKHU KLQGUDQFH IDFHG E\ EXVLQHVVV while dealing with travel plans for their H[HFXWLYHV ZRXOG EH GHPDQGLQJ DQG LQVLVWHQW WUDYHOHUV :LWK LQFUHDVLQJ LQternational travel and exposure to world FODVV WUDYHO DQG DFFRPPRGDWLRQ VWDQGards, today travellers seek the best ar-

A business booking tool or an OTA usuDOO\ IDFLOLWDWHV WKH ZRUN +RZHYHU DQ LQHIÀFLHQW DQG XQSURGXFWLYH ERRNLQJ WRRO ZLOO QRW VHUYH WKH SURFHVV 2QH UHTXLUHV WKH FRPSOHWH ERRNLQJ RSWLRQV WR ÀQG RXW the best and most ideal travel and hotel FKRLFHV WKDW ZRXOG QRW RQO\ ÀW LQ WKHLU EXGJHW EXW DOVR EH RI D FHUWDLQ VWDQGDUG India still has a very adoption rate for EXVLQHVV WUDYHO WHFKQRORJ\ LQ FRPSDULson to western markets. An exhaustive travel solution is the need of the hour WR HQVXUH WKH PRVW HIIHFWLYH GHOLYHU\ RI WUDYHO VHUYLFHV EH LW D VLPSOH LQGLYLGXDO SDFNDJH RU FRPSOH[ JURXS LWLQHUDULHV GRPHVWLF RU LQWHUQDWLRQDO :LWK RQOLQH ERRNing tools offering user friendly booking LGHDV SHRSOH VWLOO WHQG WR FKHFN ZLWK WKHLU WUDYHO FRQFLHUJH RU D WUDYHO DJHQW RYHU WKH phone, simply with a need to understand WHFKQRORJ\ E\ SHUVRQDO FRPPXQLFDWLRQ :KLOH LW ZDV PHQWLRQHG HDUOLHU WKDW D VLQJOH ZLQGRZ ERRNLQJ V\VWHP FRXOG DOOHYLate booking hassles, what organizations ORRN IRU DUH D FRPSUHKHQVLYH WHFKQRORJ\ VROXWLRQ WKDW FRYHUV DOO DVSHFWV RI ERRNings. A solution that would be a one-stop site listing all the types of travel and KRWHO FKRLFHV TXLFNO\ LQFOXGLQJ JURXQG transportation, is likely to be adopted by a business.

www.voyagersworld.in


36>>

FESTIVALS OF 1 - 29 July, 2015

T

KH *LRQ 0DWVXUL IDPLOLDUO\ NQRZQ DV ¶*LRQ VDQ · LV D IHVWLYDO KHOG DW <DVDND MLQMD 6KULQH DQG WKH KLJKOLJKW LV WKH VSOHQGLG SDJHDQW RI VRPH ÁRDWV FDOOHG \DPDERNR SURFHHGLQJ DORQJ WKH PDLQ VWUHHWV RI .\RWR RQ WKH WK (DFK ÁRDW WZR VWRULHG DQG DERXW PHWHUV WDOO LV WRSSHG ZLWK D ORQJ SROH VKDSHG OLNH D VSHDU $GRUQHG ZLWK H[TXLVLWH FUDIWZRUN VXFK DV ZRYHQ IDEULF G\HG WH[WLOHV DQG VFXOSWXUHV WKHVH ÁRDWV DUH VR JRUJHRXV WKDW WKH\ DUH VRPHWLPHV HYHQ GHVFULEHG DV ¶PRELOH DUW PXVHXPV· 'XULQJ WKH SDUDGH FKLOGUHQ ZHDULQJ PDNH XS DQG PXVLFLDQV SOD\LQJ WKH ÁXWH GUXPV DQG EHOOV DUH VHDWHG RQ WKH VHFRQG OHYHO RI WKH ÁRDWV 6RPH ÁRDWV KDYH GROOV SURSSHG XS RQ WKH VHFRQG level.

Gion Matsuri,, Higashiyama-ku, Kyoto City, Japan

17 - 26 July, 2015

S

RXWK .RUHD ZHOFRPHV YLVLWRUV IURP DURXQG WKH ZRUOG IRU WKH WK %RU\HRQJ Mud Festival this year. The festival will begin on 17 July for 10 days at the 'DHFKHRQ %HDFK 0XG 3OD]D (YHU\ -XO\ WKH IHVWLYDO DWWUDFWV \RXWK IURP GLIIHUHQW FRXQWULHV 7KH %RU\HRQJ PXG ZKLFK LV ULFK LQ PLQHUDO FRPSRQHQW LV FROOHFWHG IURP WKH <HOORZ 6HD 7KH PXG KDV HOHPHQWV ZKLFK SUHYHQW VNLQ DJLQJ 7KH PXG EDWK WUDLQ JDPHV DQG YLEUDQW PXVLF QLJKWV RIIHU YLVLWRUV WR KDYH IXQ WLPHV 2WKHU DWWUDFWLRQV DW WKH IHVW LQFOXGH WKH H[SHULHQFH RI WKH 6RQJNUDQ )HVWLYDO DQG /D 7RPDWLQD 7KH DGPLVVLRQ WR H[SHULHQFH ]RQH FDQ EH ERXJKW ZLWK WLFNHWV UDQJLQJ IURP ,15 DSSUR[LPDWHO\

Boryeong Mud Festival, South Korea

29 August - 6 September 2015

WKA WGWV¤d

T

KH 6LDP 7XOLS RU 'RN .UDFKLDR ÁRZHU FRPHV LQ WR IXOO EORRP LQ WKH HDUly part of the rainy season from June to August. During these months, WKH ÀHOGV RI 3D +LQ 1JDP 1DWLRQDO 3DUN LQ 7KHS 6DWKLW GLVWULFW DQG 6DL 7KRQJ 1DWLRQDO 3DUN LQ 1RQJ %XD 5D +DHZ GLVWULFW ZLOO EH EODQNHWHG ZLWK WKH H[FHSWLRQDO EHDXW\ RI WKHVH SLQNLVK SXUSOH ÁRZHUV (YHU\ \HDU WKH &KDL\DSKXP SURYLQFH DORQJ ZLWK WKH 7RXULVP $XWKRULW\ RI 7KDLODQG 7$7 RUJDQLVHV IXQ ÀOOHG DFWLYLWLHV DV VSHFLDO VLJKWVHHLQJ WRXUV WR VHH WKH ÀHOGV RI WKH .UDFKLDR ÁRZHUV DQG WKH URFN JDUGHQ PXVLF FRQFHUWV WUHNNLQJ tours in the two National Parks.

Dok Krachiao (Siam Tulip) Blooming Festival 2015, Chaiyaphum, Thailand Voyager’s World > June 2015

T

KH 0XMX )LUHÁ\ )HVWLYDO DWWUDFWHG RYHU PLOOLRQ WRXULVWV IURP DURXQG WKH ZRUOG LQ 7KH IHVWLYDO LV QRZ WKH VHFRQG PRVW SRSXODU IHVWLYDO LQ WKH QDWLRQ 7KH IHVWLYDO WDNHV SODFH DW WKH KDELWDW IRU ÀUHÁLHV DQG PDUVK VQDLOV WKH ÀUHÁLHV IHHG RQ ZKLFK ZLOO DOVR EHFRPH DQ RSHQ HFRORJ\ ODE WR IXUWKHU GLVFRYHU WKH ZRQGHUV RI QDWXUH $V WKHVH GHOLFDWH LQVHFWV DUH VDLG WR RQO\ WKULYH LQ FOHDQ healthy environments, the people of Muju have worked hard to maintain a KHDOWK\ FRPPXQLW\ 7KH FLW\ ZDV UHFHQWO\ QDPHG D 1DWLRQDO 7UHDVXUH LQ RUGHU WR KHOS SURWHFW WKH ÀUHÁ\ SRSXODWLRQ 9LVLWRUV FDQ HQMR\ GDQFH WURXSHV PDUWLDO DUWV DQG WDHNZRQGR SHUIRUPDQFHV ZHDYLQJ WXWRULDOV ULYHU UDIWLQJ PXVLF HWF

Muju Firefly Festival, Muju-gun area , Korea


37>>

THE WORLD f WGWV¤d

E

YHU\RQH KDV WKH RSSRUWXQLW\ WR UDFH D /,9( GXFN HLWKHU RQ ODQG RU ZDWHU 7KH WKHPH IRU WKH WK $QQXDO *UHDW $PHULFDQ 'XFN 5DFH LV ´-XQJOH 'XFNµ 9HQGRUV ZLWK IRRG DUWV FUDIWV DQG PRUH DUH LQ DWWHQGDQFH 3HRSOH IURP around the United States attend this event. The event starts with the Royal 3DJHDQW RQ 7KXUVGD\ $XJXVW ZKHUH WKH .LQJ RU 4XHHQ LV FURZQHG ZKR UHLJQV RYHU WKH HQWLUH IRXU GD\ IHVWLYDO 7KH :RUOG )DPRXV 7RUWLOOD 7RVV LV KHOG RQ 6DWXUGD\ DQG ZHOO DV WKH LQIDPRXV 2XWKRXVH 5DFH 7KHUH LV VRPHWKLQJ IRU everyone.

Great American Duck Race, New Mexico

07 - 09 August, 2015

T

KH WK HGLWLRQ RI WKH 5DLQIRUHVW :RUOG 0XVLF )HVWLYDO LV VHW WR EH KHOG RQ $XJXVW LQ .XFKLQJ FDSLWDO FLW\ RI 6DUDZDN ,W LV D XQLTXH IHVWLYDO WKDW EULQJV WRJHWKHU UHQRZQHG ZRUOG PXVLFLDQV IURP DOO FRQWLQHQWV DQG LQGLJHQRXV DUWLVWV IURP WKH LQWHULRUV RI WKH P\WKLFDO LVODQG RI %RUQHR 7KH DQQXDO 5DLQIRUHVW :RUOG 0XVLF )HVWLYDO LV VHW SHUIHFWO\ EHWZHHQ D JUHDW EHDFK DQG D UDLQ IRUHVW PRXQWDLQ SHDN LQ 6DUDZDN 0DOD\VLDQ %RUQHR ,Q WKH JURXQGV RI WKH 6DUDZDN·V &XOWXUDO 9LOODJH NP IURP .XFKLQJ WKH WZR VWDJHV DUH FUHDWHG DPRQJ WUHHV DW WKH IRRW RI WKH OHJHQGDU\ 0RXQW 6DQWXERQJ DQG WKURXJKRXW WKH YLOODJH VFUHHQV DUH XS VR HYHU\RQH KDV JUHDW YLHZV no matter where they are.

Rainforest Music Festival, Kuching, Malaysia

24 - 25 July, 2015 WGWV¤ ¤M +AS¤AJ=AUd

O

QFH D \HDU WHQV RI WKRXVDQGV RI SHRSOH JDWKHU LQ 1HYDGD·V %ODFN 5RFN 'HVHUW WR FUHDWH %ODFN 5RFN &LW\ D WHPSRUDU\ PHWURSROLV GHGLFDWHG WR FRPPXQLW\ DUW VHOI H[SUHVVLRQ DQG VHOI UHOLDQFH ,Q WKLV FUXFLEOH RI FUHDWLYLW\ DOO DUH ZHOFRPH 7KLV \HDU·V WKHPH LV DERXW PLUURUV DQG PDVNV PD]HV DQG PHUJHU ,W ZLOO EH D NLQG RI PDJLF VKRZ WKDW WDNHV WKH IRUP RI DQ ROG IDVKLRQHG FDUQLYDO This Carnival of Mirrors asks three essential questions: within our media-saturatHG ZRUOG ZKHUH SURGXFWV DQG SHRSOH FRQVXPSWLRQ DQG FRPPXQLRQ PRUSK LQWR DQ HQGOHVVO\ GLYHUWLQJ VSHFWDFOH ZKR LV WKH WULFNVWHU ZKR LV EHLQJ WULFNHG DQG KRZ PLJKW ZH GLVFRYHU ZKR ZH UHDOO\ DUH

T

KH 7HQMLQ 0DWVXUL ZKLFK LV RQH RI WKH WKUHH JUHDWHVW IHVWLYDOV RI -DSDQ LV DOVR WKH ZRUOG·V JUHDWHVW ERDW IHVWLYDO ,W LV D VXPPHU IHVWLYDO KHOG DW WKH 7HQPDQ 6KULQH GHGLFDWHG WR 6XJDZDUD QR 0LFKL]DQH ZKR LV GHLÀHG DV 7HQPDQ 7HQMLQ WKH SDWURQ JRG RI OHDUQLQJ DQG DUW 2Q WKH GD\V RI WKH IHVWLYDO WUDGLWLRQDO -DSDQHVH SHUIRUPLQJ DUWV VXFK DV NDJXUD PXVLF ZKLFK LV SHUIRUPHG ZKHQ SD\LQJ KRPDJH WR JRGV DQG EXQUDNX WKHDWULFDO SHUIRUPDQFHV XVLQJ SXSSHWV DUH SHUIRUPHG LQ DOO SDUWV RI WKH FLW\ DQG WKH HQWLUH FLW\ EHFRPHV ÀOOHG ZLWK D IHVWLYH PRRG

Tenjin Matsuri, Osaka Tenman Shrine, Osaka, Japan

Burning Man, Nevada, USA www.voyagersworld.in


Luxury Travel

38>>

SELFIE-STICKS AND SELF-DRIVES FIGURE HIGH IN LUXURY TRAVEL MUST-DOS

The current luxury travel market size is $15 bn and is estimated to touch$18 bn by 2017. India is expected to make quantum leaps in this segment; here is a look at what travellers can look at for a luxury holidays VW BUREAU

´

2QFH D \HDU JR VRPH SODFH \RX¡YH QHYer been before,â€? said the Dalai Lama. 7KH GLFWLRQDU\ GHĂ€QHV OX[XU\ DV D VWDWH RI JUHDW FRPIRUW RU HOHJDQFH HVSHFLDOO\ when involving great expense. However, WKH WHUP DQG DOO WKH WKLQJV DVVRFLDWHG ZLWK LW DUH XQGHUJRLQJ FRQVWDQW FKDQJH 7RGD\¡V DIĂ XHQW FRQVXPHUV SODFH D KLJKHU SULRULW\ RQ IDPLO\ DOWUXLVP DQG HQULFKLQJ H[SHULHQFHV DKHDG RI OX[XU\ SURGXFWV DQG VKRUW WHUP VDWLVIDFWLRQ $FFRUGLQJ WR D UHSRUW E\ WKH &ROOLQVRQ *URXS ZKLFK LGHQWLĂ€HG IRXU GLIIHUHQW W\SHV RI WULEHV EDVHG RQ WKHLU FRPPRQ WUDLWV DWWLWXGHV DQG GHPRJUDSKLFV RQH RI WKH FDWHJRULHV Âś6W\OLVK 6SHQGHUV¡ WUDYHO LQ OX[XU\ YLHZLQJ VHUYLFHV VXFK DV DLUSRUW ORXQJH DFFHVV FRQFLHUJH VHUYLFHV DLUSRUW YDOHW DQG SLFN XS E\ OLPRXVLQH DV ´HVVHQWLDOÂľ 7UDYHO WR WKH PRVW OX[XULRXV ORFDWLRQV ZLWK WKH RSSRUWXQLW\ IRU WKHP WR ´VKRZÂľ WKHLU VWDWXV LV DOVR LPSRUWDQW +HQFH WKH UHSRUW VHHV KRWHOV DQG DLUOLQHV VXFK DV 7KH 0DQGDULQ 2ULHQWDO DQG 'HOWD $LU /LQHV ´'HOWD Âľ LQYLWDWLRQ RQO\ FOXE RIIHULQJ YHU\ H[FOXVLYH UHZDUGV ZKLFK DUH QRW ZLGHO\ SXEOLFLVHG WR DWWUDFW WKLV JURXS 6W\OLVK 6SHQGHUV SDUWLFXODUO\ YDOXH LQIRUPDWLRQ ZKLFK LV SHUVRQDOLVHG WR WKHP as well as the opportunity to tell others DERXW DFFHVV WR H[FOXVLYH GHVWLQDWLRQV KRWHOV DQG UHVWDXUDQWV YLD VRFLDO PHGLD FKDQQHOV 6W\OLVK 6SHQGHUV VHHN WKH Ă€QHU WKLQJV LQ OLIH 7KLV WULEH LV PRVW FRPPRQ LQ &KLQD and the United Arab Emirates and is four times more likely to buy leading brands WKDQ RWKHU DIĂ XHQW PLGGOH FODVV FRQVXP-

Voyager’s World > June 2015

HUV FRPSDUHG WR DQG GULYH D OX[XU\ FDU FRPSDUHG WR 7KLV LV WKH JURXS ZKLFK LQYHVWV WKH PRVW LQ WUDYHOOLQJ LQ VW\OH DFURVV DOO DVSHFWV RI the travel journey. Stylish Spenders are a VPDOO EXW YHU\ LQĂ XHQWLDO WULEH ZLWK RYHU KDOI XQGHU \HDUV RI DJH DQG HDUQLQJ RYHU SHU DQQXP $V SHU D UHSRUW E\ $7 .HDUQH\ WKH FXUUHQW OX[XU\ WUDYHO PDUNHW VL]H LV EQ DQG LV HVWLPDWHG WR WRXFK EQ E\ ,QGLD LV H[SHFWHG WR PDNH TXDQWXP OHDSV LQ this segment, but here is a look at what WUDYHOOHUV FDQ ORRN DW IRU D OX[XU\ KROLGD\V now. 3UHGLFWLQJ WKH WUHQGV WKDW ZLOO WDNH RII LQ D QHZ VWXG\ E\ WKH :RUOG 7UDYHO Market and Euromonitor International report revealed that more travellers than HYHU EHIRUH ZLOO HDW ORFDO VWD\ LQ SRVK hostels - dubbed poshtels - and use new WHFKQRORJ\ OLNH VPDUWZDWFKHV WR SODQ WKHLU WULSV 7KH SRSXODULW\ RI F\FOLQJ KROLdays is also set to endanger golf tourism, ZKLOH $IULFD KDV EHHQ QDPHG WKH ZRUOG¡V QHZ WRS VXUĂ€QJ VSRW $FFRUGLQJ WR WKH VWXG\ ÂśVW\OLVK DQG FRVW FRQVFLRXV¡ %ULWLVK WUDYHOOHUV DUH HPEUDFLQJ ÂśSRVKWHOV¡ ² DIIRUGDEO\ SULFHG KRVWHOV WKDW KDYH EHHQ JLYLQJ D OX[XU\ IDFHOLIW DQG are giving boutique hotels a run for their money. Mixing modern and luxurious deVLJQ ZLWK KLJK WHFK IDFLOLWLHV SRVKWHOV JR DERYH DQG EH\RQG EDVLF KRVWHOV RIIHULQJ restaurants, twin en-suite rooms, free :L)L DQG EUHDNIDVW

7KH ÂśFKHDS EXW FKLF¡ FRQFHSW LV D KLW ZLWK families and young, business and single WUDYHOOHUV ,W LV HVSHFLDOO\ SRSXODU DPRQJ Generation Y, those born between 1981 DQG DQG ZKR HPEUDFH PRELOH WHFKnology and favour designer brands. :RUOG 7UDYHO 0DUNHW 6HQLRU 'LUHFWRU 6LPRQ 3UHVV VDLG Âś3RVKWHOV DUH PRUH WKDQ D EX]]ZRUG 7KH\ UHSUHVHQW D YLDEOH DFFRPPRGDWLRQ RSWLRQ IRU D QXPEHU RI WUDYeller segments and are helping to raise VWDQGDUGV DFURVV WKH HQWLUH 8. KRVSLWDOLW\ VHFWRU ¡ Another trend is the rise of wearable deYLFHV VXFK DV *RRJOH *ODVV DQG VPDUWZDWFKHV WKDW LV PDNLQJ LW HDVLHU WR SODQ and manage holidays. A handful of hoWHOV DLUOLQHV DQG WUDYHO FRPSDQLHV KDYH DOUHDG\ UHOHDVHG VPDUWZDWFK DSSV WKDW DFW DV URRP NH\V RU DOORZ XVHUV WR ERRN Ă LJKWV GRZQORDG ERDUGLQJ SDVVHV RU Ă€QG the best holiday deals. 7KH UHSRUW VDLG Âś:HDUDEOH HOHFWURQLFV ZLOO EHFRPH DQ LPSRUWDQW WRRO IRU WUDYHOOHUV ZKR ZLOO EH LQFUHDVLQJO\ FRQQHFWHG to the internet through different types of PRELOH GHYLFHV ¡ :HDUDEOH GHYLFHV DUH H[SHFWHG WR JR PDLQVWUHDP DQG H[SHULHQFH sharp growth within two years with sales IRUHFDVW WR VN\URFNHW IURP QLQH PLOOLRQ GHYLFHV LQ WR PLOOLRQ LQ 7UDYHO SURIHVVLRQDOV DUH H[SHFWLQJ WKH $SSOH :DWFK WR WDNH WKH VHFWRU E\ VWRUP RQFH LW JRHV RQ VDOH LQ 7KH UHSRUW VDLG SHU FHQW RI RQOLQH WUDYHO ERRNLQJV ZLOO EH GRQH ZLWK PRELOH GHYLFHV E\

One of the emerging trends that will deOLJKW IRRGLHV LV WKH LQà XHQFH WKDW WKH SHHU WR SHHU FRQFHSW LV KDYLQJ RQ ORFDO FXLVLQH 9LVLWRUV DUH LQYLWHG LQWR WKH FRRNV¡ KRPHV IRU PHDOV RU FRRNLQJ OHVVRQV DV WKH ZHEVLWHV FDWHU WR KROLGD\PDNHUV ZKR DUH ORRNLQJ IRU YDOXH DQG PRUH DXWKHQWLF H[SHULHQFHV LQ WKHLU TXHVW WR VDPSOH ORFDO FXLVLQH DQG PHHW QHZ SHRSOH $IWHU WKH PHDO YLVLWRUV FDQ UHYLHZ WKHLU KRVWV LQ WHUPV RI IRRG TXDOLW\ YHQXH DQG FOHDQOLQHVV 7KH FRQFHSW KDV VHHQ UDSLG JURZWK HYHQ WKRXJK LW KDVQ¡W JRQH PDLQVWUHDP just yet. One of the websites, Bookalokal, was founded in Brussels in 2012 and has UDSLGO\ H[SDQGHG WR RWKHU FRXQWULHV ZKLOH DQRWKHU VWDUW XS (DW:LWK KDV H[SDQGHG IURP 6SDLQ DQG ,VUDHO WR FLWLHV worldwide in less than a year. 6LPRQ VDLG œ:KHQ WUDYHOOLQJ DQG RQ KROLGD\ ZH DOO OLNH WR WKLQN WKDW RXU H[SHULHQFH LV DXWKHQWLF WR WKH GHVWLQDWLRQ +RZ PXFK PRUH UHDO FDQ \RX JHW WKDQ E\ HDWLQJ ORFDO IRRG FRRNHG E\ D ORFDO LQ WKHLU RZQ KRPH RU EHLQJ WDNHQ WR D UHVWDXUDQW ZKLFK LVQ¡W IHDWXUHG LQ WKH JXLGH ERRNV"¡ 7KH UHSRUW DOVR VDLG PRUH KRWHO FKDLQV DUH RIIHULQJ UHZDUG VFKHPHV WR HQFRXUDJH œEUDJJLHV¡ ZKHUH JXHVWV WDNH SKRWRV in the hotel and upload the images to VRFLDO PHGLD WR SURPRWH D KRWHO¡V EUDQG 2WKHU WUHQGV LQFOXGH GHVLJQ WRXULVP LQ WKH 0LGGOH (DVW WKH :H&KDW PHVVDJing app in China, and online and mobile ERRNLQJV IRU ,QGLD¡V UDLO QHWZRUN


39>> ,Q D QHZ UHSRUW IURP =LFDVVR QHDUO\ RI VSHFLDOLVW WUDYHO DJHQWV ZKR SDUWQHU ZLWK WKH UHIHUUDO VHUYLFH VDLG WKH QXPEHU of luxury travelers they serve has grown RYHU WKH SDVW WZR \HDUV 7RGD\¡V OX[XU\ FOLHQWV ´DUH ORRNLQJ IRU PRUH XQLTXH H[SHULHQFHV DQG H[FOXVLYH DFFHVVÂľ DQG ´ZDQW WR OHDUQ WKH ORFDO VHFUHWV RI WKH GHVWLQDWLRQV WKH\ H[SORUH Âľ =LFDVVR UHSRUWHG )RU WKRVH UHDVRQV OX[XU\ WUDYHOHUV DUH LQFUHDVLQJO\ WXUQLQJ WR WUDYHO DJHQWV ZKR VSHFLDOL]H $FFRUGLQJ WR WKH UHSRUW RI =LFDVVR¡V VSHFLDOLVWV ´QRWLFHG D PDUNHG LQFUHDVH LQ UHTXHVWV IRU H[SHUW DGYLFHÂľ RYHU WKH SDVW Ă€YH \HDUV ´3HRSOH GRQ¡W ZDQW FRRNLH FXWWHU H[SHULHQFHV DQ\PRUH Âľ DJUHHG 5XWK 7XUSLQ RZQHU RI &UXLVHV (WF D 9LUWXRVR DJHQF\ LQ )RUW :RUWK 7H[DV ´:H VSHQG WLPH PDNLQJ WKHLU YDFDWLRQ WLPH YDOXable.â€?

Luxury Travel Last year, Tourism Australia developed a food and wine strategy built around the FRQFHSW RI œ5HVWDXUDQW $XVWUDOLD¡ D FDPSDLJQ LQ ,QGLD ODVW \HDU WR FORVH WKH JDS EHWZHHQ SHUFHSWLRQV RI ZKDW $XVWUDOLD KDV WR RIIHU DQG WKH UHDOLW\ RI WKHLU H[FLWLQJ ZRUOG FODVV IRRG DQG ZLQH RIIHULQJ Some of the top food and wine experiHQFHV LQ $XVWUDOLD VKRZFDVHG WKURXJK WKH FDPSDLJQ LQFOXGH HQMR\LQJ D ZDWHU taxi ride through the Sydney harbour, predinner drinks before disembarking at CirFXODU 4XD\ IRU GLQQHU DW 4XD\ UHVWDXUDQW 16: VDLOLQJ WKH :KLWVXQGD\V EHIRUH landing on Hamilton Island for a private VHDIRRG OXQFK DW :KLWHKDYHQ %HDFK 4XHHQVODQG GLQLQJ XQGHU WKH VWDUV DW /RQJLWXGH WR WKH DFFRPSDQLPHQW RI D WUDGLWLRQDO $ERULJLQDO GDQFH RYHUORRNLQJ 8OXUX 1RUWKHUQ 7HUULWRU\ H[SORULQJ

0HOERXUQH¡V ODQHZD\V EHIRUH HQMR\LQJ FRFNWDLOV DQG GLQQHU DW &RRNLH HQGLQJ XSVWDLUV IRU GULQNV DW WKH FLW\¡V SRSXODU URRIWRS FLQHPD EDU 9LFWRULD WDNLQJ D balloon ride over the Barossa Valley, followed by a personal wine amongst the YLQH\DUGV DW +HQWOH\ )DUP :LQHU\ 6RXWK $XVWUDOLD DQG R\VWHU VKXFNLQJ LQ WKH ZDWHUV RII *UHDW 2\VWHU %D\ RQ WKH )UH\FLQHW 3HQLQVXOD 7DVPDQLD 6RPH RWKHU OX[XU\ WUHQGV WKDW DUH TXLFNO\ FDWFKLQJ XS ZRXOG EH XQGHUZDWHU DGYHQWXUHV DQG VHOI GULYHV DQG PRWRUF\FOH H[peditions. This year, there will be a motorF\FOH H[SHGLWLRQ JRLQJ IURP ,QGLD WKURXJK 0\DQPDU %XUPD LQWR 7KDLODQG DQG /DRV RQ 5R\DO (QĂ€HOG %XOOHWV RUJDQLVHG E\ Jammin Global Adventures and Vintage Rides.

7KH 7UDQVFRQWLQHQWDO 6RXWK WR 6RXWKHDVW $VLD¡ GD\ NP PLOHV PRWRUF\FOH H[SHGLWLRQ ZLOO EHJLQ LQ 1HZ Delhi on 27 November 27 and after going through Northeast India, the expedition ZLOO FURVV LQWR 0\DQPDU DQG WKHQ KHDG DFURVV QRUWKHUQ 7KDLODQG DQG D ORRS around Laos before ending in Vientiane RQ 'HFHPEHU 7KXV ZLWK GLVFHUQLQJ WUDYHOOHUV FDWFKLQJ XS ZLWK QHZ WUHQGV WKH QHHG WR HQULFK RQH¡V KROLGD\ LV DV LPSRUWDQW DV FKHFNLQJ DQ LWHP RII WKH EXFNHW OLVW DQG ZLWK WKH VHOĂ€H VWLFN LQ KDQG WUDYHO LQ WKH Ă€QHVW VHQVH DW FUHDWLYH DQJOHV FRXOGQ¡W JHW better.

$FFRUGLQJ WR WKH =LFDVVR UHSRUW PRVW OX[XU\ WUDYHO FOLHQWV DUH EHWZHHQ WKH DJHV of 51 and 64, although many are in two other age groups: 31 to 50 and 65-plus. 7UDYHO DJHQWV FRQÀUPHG WKDW \RXQJHU FOLHQWV DUH VWDUWLQJ WR JR IRU KLJKHU HQG WUDYHO 7KH WZR PRVW FRPPRQ OX[XU\ WULSV DUH KRQH\PRRQV URPDQWLF JHWDZD\V DQG IDPLO\ PXOWLJHQHUDWLRQDO YDFDWLRQV =LFDVVR IRXQG /X[XU\ WUDYHOHUV DOVR FRQWLQXH WR DVN IRU XQLTXH RII WKH EHDWHQ SDWK H[SHULHQFHV VXFK DV $IULFDQ VDIDULV D WUHQG FLWHG E\ RI =LFDVVR SDUWQHUV Closer home, the Ultimate Travelling &DPS 787& KDV UHWXUQHG WKLV \HDU ZLWK the widely popular Chamba Camp at 7KLNVH\ /DGDNK 7KH PRELOH OX[XU\ FDPS will be operational from June 15 to SepWHPEHU ZKLFK LV FRQVLGHUHG to be the most favourable time to enjoy /DGDNK 7KH LWLQHUDU\ LQ 787& LQFOXGHV D WUDGLWLRQDO /DGDNKL ZHOFRPH XSRQ DUULYDO D WRXU WR WKH FLW\ RI /HK ZLWK D +L 7HD LQ D traditional Ladakhi Home, a visit to the fabled monasteries of Thiksey and Hemis, D ZDON LQ WKH 7KLNVH\ 9LOODJH RU D F\FOLQJ WRXU LQ WKH YLFLQLW\ RI 7KLNVH\ 0RQDVWHU\ D FXOLQDU\ FODVV ZLWK DQ LQ KRXVH FKHI XVing Garden fresh ingredients and Blessed SUD\HU à DJV E\ WKH 5LPSRFKH &KLHI $EERW of the Thiksey Monastery). It offers a brief WRXU DURXQG LWV FDPS VLWH LQFOXGLQJ D ZDON WKURXJK WKHLU 2UJDQLF *DUGHQ ,Q KRXVH DFWLYLWLHV OLNH DUFKHU\ FURTXHW DQG VWDU JD]LQJ ZKLOH DW WKH FDPS VLWH D VSHFLDO outdoor dinner during the stay as well as &KRLFH RI RQH %%4 GLQQHU Similarly, Footprint Holidays, a premium OX[XU\ WUDYHO FRPSDQ\ EDVHG LQ &KHQQDL offers personalised luxury holidays to both known and unknown destinations LQ RYHU FRXQWULHV SURYLGLQJ FOLHQWV ZLWK WKH ÀQHVW LQ à LJKWV SUH WUDYHO VHUYLFHV DFFRPPRGDWLRQ DFWLYLWLHV DQG H[SHULHQFHV H[SHULHQFHV $FFRPPRGDWLRQ SOXVK KRWHOV RU YLOODV FKDXIIHXUHG FDUV KLJKO\ NQRZOHGJHDEOH ORFDO JXLGHV DORQJ with your very own personalised holiday EURFKXUH ZKLFK GHWDLOV WKH LWLQHUDU\ à LJKW WLPLQJV KRWHOV QDPHV ORFDO HDWLQJ DQG VKRSSLQJ WLSV FKDXIIHXU QDPH DQG HYHQ WKH FDU QXPEHU WR JLYH DQ RSWLPXP H[SHULHQFH DUH MXVW D IHZ RI WKHLU VHUYLFHV

Your gateway to the Indian Outbound Travel Market

JANUARY 2016 Mumbai, Chennai, Ahmedabad, Delhi Email: otrindia@otrindia.com www.otrindia.com

www.voyagersworld.in


40>>

CSR IN TOURISM KEY TO OVERALL WELL-BEING OF LOCAL POPULATION

There is a seemingly sharp rise in the number of corporates, governing bodies and associations coming forward to contribute to tourism through local community living. VW BUREAU

A

W D SUHVV FRQIHUHQFH KHOG LQ %DQJDORUH LQ YLHZ RI WKH IRUWKFRPLQJ 3$7$ Travel Mart 2015, R.V. Deshpande, MinLVWHU IRU +LJKHU (GXFDWLRQ 7RXULVP Govt. of Karnataka, mentioned that the department has been holding talks with FRUSRUDWH DERXW DGRSWLQJ WRXULVW GHVtinations in Karnataka as part of their FRUSRUDWH VRFLDO UHVSRQVLELOLW\ &65 DFtivities. /HW XV ORRN DW KRZ FRUSRUDWH FRPSDQLHV JRYHUQLQJ ERGLHV DQG DVVRFLDWLRQV DUH ULVLQJ WR WKH RFFDVLRQ WR GR WKHLU ELW WRZDUGV WRXULVP HVSHFLDOO\ EHFDXVH WKH LQGXVWU\ LV TXLWH D VLJQLÀFDQW RSWLRQ IRU HFRQRPLF JURZWK LQ PDQ\ FRXQWULHV ,V tourism being developed sensibly and ZLWK VHQVLWLYLW\ WR WKH ORFDO FRPPXQLWLHV DQG WKH LPPHGLDWH HQYLURQPHQW" :KLOH PRVW LQGXVWULHV KDYH FHUWDLQ FULWHULD EXGJHWV DQG FHUWLÀFDWLRQ VFKHPHV \HDU RQ \HDU &65 DFWLYLWLHV PD\ GLIIHU DV IDU DV WRXULVP LV FRQFHUQHG DV LPSOHPHQWLQJ D &65 DFWLYLW\ LQ D UHJLRQ ZRXOG UHTXLUH KROLVWLF GHYHORSPHQW 7KH\ KDYH WR HQVXUH WKDW DFWLYLWLHV KHOS LPSURYH WKH OLYHOLKRRG DQG ZHOO EHLQJ RI WKH ORFDO population, preserve the environment DQG EULQJ LQ HFRQRPLF EHQHÀW 7KH $VVRFLDWLRQ RI &RUSRUDWH 7UDYHO ([HFXWLYHV $&7( XQGHUWRRN D ¶:DNH WKH /DNH· FDPSDLJQ LQ %DQJDORUH ODVW \HDU DORQJ ZLWK FROOHJH VWXGHQWV WR FOHDQ XS D ODNH DQG FUHDWH DZDUHQHVV DERXW EHVW SUDFWLFHV LQ WKH LQGXVWU\ +LOWRQ :RUOGZLGH UHFHQWO\ DQQRXQFHG WKDW LW ZRXOG UHGXFH WKH HQYLURQPHQWDO LPSDFW RI PHHWLQJV DQG HYHQWV KHOG DW LWV SURSHUWLHV LQ $VLD 3DFLÀF WKURXJK DQ H[SDQGHG FDUERQ HPLVVLRQV VROXWLRQ the Clean Air Programme. Beginning IURP 0D\ WKH JURXS HQFRXUDJHV PHHWing planners and delegates to do their bit LQ UHGXFLQJ FDUERQ HPLVVLRQV DQG GHOLY-

Voyager’s World > June 2015

HULQJ PRUH VXVWDLQDEOH H[SHULHQFHV WR WKHLU FXVWRPHUV The Clean Air Programme will provide a FDOFXODWLRQ RI WKH FDUERQ HPLVVLRQV RI WKH HYHQW DW QR FRVW WR WKH FXVWRPHU +LOWRQ ZLOO SXUFKDVH WKH HTXLYDOHQW FDUERQ FUHGLWV WR ÀQDQFH HQYLURQPHQWDOO\ IULHQGO\ SURMHFWV DFURVV $VLD 3DFLÀF LQ SDUWQHUVKLS ZLWK FDUERQ RIIVHW VROXWLRQV provider Climate Friendly. %\ RIIVHWWLQJ FDUERQ HPLVVLRQV IURP PHHWLQJV DQG HYHQWV WKH\ FDQ SURYLGH HVVHQWLDO ÀQDQFLQJ WR UHQHZDEOH HQHUJ\ IRUHVW SURWHFWLRQ DQG UHVWRUDWLRQ SURMHFWV ZKLFK LV FULWLFDO LQ PLWLJDWLQJ FOLPDWH FKDQJH $V HPSKDVL]HG E\ +LOWRQ·V &65 VWUDWHJ\ Travel with Purpose, the Clean Air Programme was designed as a valued opSRUWXQLW\ IRU ERWK +LOWRQ DQG LWV FXVWRPHUV WR VKDUH D FRPPLWPHQW WR KRVW PRUH HFR IULHQGO\ PHHWLQJV 7KH &OHDQ $LU Programme is an evolution of the Carbon 2IIVHW 3URJUDPPH ZKLFK ZDV SUHYLRXVO\ offered in more than 30 properties in Australasia, Southeast Asia and Japan. The group will use LightStay, its propriHWDU\ V\VWHP GHYHORSHG WR FDOFXODWH DQG DQDO\]H HQYLURQPHQWDO SHUIRUPDQFH WR WUDFN DQG PHDVXUH FDUERQ HPLVVLRQV IURP HYHU\ PHHWLQJ E\ FRQVLGHULQJ WKH IXQFWLRQ URRP·V ZDWHU HOHFWULFLW\ XVDJH DQG IRRG FRQVXPHG DW WKH HYHQW ,W KDV WKXV LGHQWLÀHG QLQH SURMHFWV DFURVV $VLD 3DFLÀF WR EH IXQGHG XQGHU the Clean Air Programme. These proMHFWV SUHYHQW JUHHQKRXVH JDVHV E\ SURGXFLQJ UHQHZDEOH HQHUJ\ RU SUHVHUYLQJ IRUHVWV 6RPH RI WKHP LQFOXGH WKH 7DPLO 1DGX 7XUELQH :LQG 3URMHFW WR JHQHUDWH FOHDQ HOHFWULFLW\ WKDW LV IHG LQWR WKH 6RXWKHUQ (OHFWULFLW\ *ULG RI ,QGLD <X[LDQ %DL\DQWXR :LQG 3URMHFW LQ %HLMLQJ -DSDQHVH (QHUJ\ (IÀFLHQF\ 8SJUDGH 3URMHFW

+\XQGDL 6WHHO :DVWH (QHUJ\ &RJHQHUDWLRQ 3URMHFW LQ 6RXWK .RUHD 7DVPDQLDQ 1DWLYH )RUHVW 3URWHFWLRQ 3URMHFW LQ $XVWUDOLD 6LDP &HPHQW %LRPDVV 3URMHFW LQ Thailand, to name a few. 7KH 6HUDL %DQGLSXU ZRUNV FORVHO\ ZLWK the tribals in that region and presents IRON GDQFHV IRU WKH JXHVWV 6R LW PD\ EH ORRNHG DW DV D &RUSRUDWH 6RFLDO 5HVSRQVLELOLW\ &65 LQLWLDWLYH FRPELQHG ZLWK tourism. CSR in developing tourism is about observing the needs of a destination area. In an interview with Mario Hardy, CEO of 3DFLÀF $VLD 7UDYHO $VVRFLDWLRQ 3$7$ KH mentioned to me saying that PATA is very PXFK DZDUH RI WKH LPSRUWDQFH RI JLYLQJ EDFN WR WKH VRFLHW\ +H PHQWLRQHG RI D resort-developer who insisted on building D UHVRUW LQ DQ DUHD RQO\ LI WKH FRPSDQ\ DJUHHG WR EXLOG D VFKRRO IRU WKH FKLOGUHQ RI WKH ORFDOV OLYLQJ WKHUH The Banyan Tree Resorts has also been HQJDJLQJ D QXPEHU RI UXUDO FRPPXQLWLHV LQ $VLD WR PDNH FXVKLRQV DQG WDSHVWULHV for the guestrooms of its properties. 7KHVH LQLWLDWLYHV FRPSOHPHQW RQJRLQJ efforts by Banyan Tree Gallery to showFDVH FRWWDJH FUDIWV DQG WKH ZRUN RI LQGLJenous artisans at its lifestyle galleries, as ZHOO DV WKH 0XVHXP 6KRSV D FROOHFWLRQ of outlets in Singapore museums from ZKLFK YLVLWRUV FDQ SXUFKDVH D SLHFH RI DQFLHQW $VLDQ DUW UHFUHDWHG DV FRQWHPSRUDU\ RUQDPHQWV DFFHVVRULHV DQG VWDtionery. This arrangement has the twoIROG EHQHÀW RI NHHSLQJ WUDGLWLRQDO DUWV DQG FUDIWV DOLYH ZKLOH SURYLGLQJ $VLDQ FRPPXQLWLHV ZLWK D PHDQV RI HDUQLQJ D living. 3XEOLF 6HFWRU HQWHUSULVHV DUH UHTXLUHG WR KDYH D &65 DQG 6XVWDLQDELOLW\ SROLF\ DSSURYHG E\ WKHLU UHVSHFWLYH %RDUGV RI 'LUHFWRUV /LNHZLVH WKH ,QGLD 7RXULVP

'HYHORSPHQW &RUSRUDWLRQ ,7'& DGRSWed CSR and Sustainable Development as D SROLF\ LQLWLDWLYH ZLWK WKH REMHFWLYHV RI FRQGXFWLQJ EXVLQHVV LQ WUDQVSDUHQW DQG HWKLFDO PDQQHU WKH SKLORVRSK\ DQG VSLULW of CSR and Sustainability be embedGHG LQ WKH FRUH YDOXHV RI ,7'& DQG WR EH FRQFHUQHG IRU VRFLDO DQG HQYLURQPHQWDO LVVXHV ZLWK UHVSHFW WR LWV EXVLQHVV DFWLYLties. 7KH WKUXVW RI VXVWDLQDELOLW\ SURMHFWV XQdertaken by ITDC were those that were LQFOXVLYH RI VRFLR HFRQRPLF JURZWK H[WHQGHG HQYLURQPHQW SURWHFWLRQ DQG SURPRWHG JUHHQ DQG HQHUJ\ HIÀFLHQW WHFKnologies. ,W XQGHUWRRN D SURMHFW RI 6,7& RI ./' Sewage Treatment Plant at Hotel BharatSXU $VKRN WKURXJKZKLFK GLVFKDUJHG waste water of the hotel shall be treated through STP Plant and shall be reutilized IRU WKH SXUSRVH RI KRUWLFXOWXUHV LQ WKH SUHPLVHV RI KRWHO 7KH RWKHU RQH LQFOXGed SITC of 3000LPD Solar water Heating System at Hotel Jaipur Ashok wherein WKH KRW ZDWHU VKDOO EH SURGXFHG WKURXJK solar based heating system instead of RSHUDWLQJ WKH ERLOHUV HOHFWULF *H\VHUV 7KHUHIRUH WKH HOHFWULFDO HQHUJ\ IXHO shall be saved along with the pollution IUHH HQYLURQPHQW 7KH WKLUG SURMHFW ZDV 6,7& RI .: 3KRWRYROWDLF 3RZHU 6\VWHP DW +RWHO $VKRN LQ ZKLFK WKH VRODU EDVHG HOHFWULFDO SRZHU VKDOO EH SURGXFHG XS WR .: E\ XVH RI SKRWRYROWDLF SRZHU V\VWHP DQG VDYHG WKH HOHFWULFDO HQHUJ\ FRVW &65 LQ WRXULVP KDV WR FRQVLGHU D QXPEHU RI DFWLYLWLHV WKDW KHOS EDODQFLQJ WKH development of the destination, yet, it is important for the government as well as SULYDWH VHFWRUV WR HPSKDWLFDOO\ LQWHJUDWH GHVWLQDWLRQ PDQDJHPHQW SROLFLHV LQ WKHLU SROLFLHV VR DV WR HQDEOH SODFHV HYROYH DV a tourist destination in the fullest sense.


9?# #@0

& & & + + > +

"

! " # !$ % %&'

/

* % 8'

()* +, ,- . ,

#> 9

1

0 - 0+, ,- . ,

% 9

* 9

9

! " #$ ! % & ' (#) * +, - . / 0 123 -44- .5 - 5 ( ) $123 -44-4/34 . 4.5 * + 6' 7 ' + 8 % - 5 9 1 23 -/ -. /: . ; $ 1 23 -/ -. /: . ; #+ 1 < =+ + > +


Happenings

42>>

OTOAI's new Executive Committee assumes office

India is second fastest growing market for SouthWest Germany

T

A

KH QHZO\ HOHFWHG ([HFXWLYH &RPPLWWHH RI WKH 2XWERXQG 7RXU 2SHUDWRUV $VVRFLDWLRQ RI ,QGLD 272$, DVVXPHG RIÀFH DQG KDG WKHLU ÀUVW PHHWLQJ IRU WKH QHZ WHUP RQ 0D\ WR HOHFW WKH ZRUNLQJ JURXS PHPEHUV 7KH PHHWLQJ DQQRXQFHG FKDSWHU &KDLUSHUVRQV VSHFLDO LQYLWHHV FRPPLWWHH KHDGV DQG RWKHU SRVWV *XOGHHS 6LQJK 6DKQL RI :HOGRQ 7UDYHOV 1HZ 'HOKL LV WKH 3UHVLGHQW 5LD] 0XQVKL 1 &KLUDJ 7UDYHOV 1HZ 'HOKL LV WKH 9LFH 3UHVLGHQW ZKLOH 6KUDYDQ %KDOOD RI +L )O\HUV 1HZ 'HOKL LV WKH *HQHUDO 6HFUHWDU\ 7KH -RLQW 6HFUHWDU\ SRVW LV KHOG by Rohit Shorey of Destination Travels, New Delhi and that of the Treasurer LV KHOG E\ .DSLO %HUHUD $VWUDO 7UDYHOV 1HZ 'HOKL 2WKHU FRPPLWWHH PHPEHUV LQFOXGH *XUGHHS *XMUDO *XMUDO 7UDYHOV 1HZ 'HOKL $QNXVK 1LMKDZDQ 7%2 1&5 RI 'HOKL $PRG 7KDWWH .821, 0XPEDL +LPDQVKX 3DWLO .HVDUL 7RXUV 0XPEDL Sujit Nair, Aquasun, Mumbai and Chitra Bhatia, Aashman Travels, New Delhi.

VFS Global recognised for LIDPro* solution

V

W D SUHVV FRQIHUHQFH KHOG E\ 6RXWK :HVWHUQ *HUPDQ\ LQ 0XPEDL RQ 0D\ WKH &RQVXO *HQHUDO RI WKH *HUPDQ &RQVXODWH *HQHUDO LQ 0XPEDL 0LFKDHO 6LHEHUW DQQRXQFHG WKDW ,QGLDQ YLVLWRUV WR 6RXWK :HVW *HUPDQ\ %DGHQ :XUWWHPEHUJ KDYH UDLVHG WKH EDU WR DQ DYHUDJH RI GD\V SHU YLVLW DV FRPSDUHG to the average of 2.4 days from other nations. The total number of overnights IURP ,QGLD UHDFKHG UHSUHVHQWLQJ D LQFUHDVH IRU -DQXDU\ 0DUFK DV DJDLQVW -DQ 0DU $ UDQJH RI QHZ VHUYLFHV DQG WLWOHV DUH DZDLWLQJ WRXULVWV VXFK DV &XFNRR DQ RQOLQH WUDLQLQJ SURJUDPPH WKDW KDV EHHQ VXFFHVVIXO LQ ,QGLD ZLWK WUDLQHHV KDYLQJ FRPSOHWHG LW .DUOVUXKH VHW WR PDUN LWV WK DQQLYHUVDU\ GD\ &KRFRODWH IHVWLYDO VHYHUDO RXWVWDQGLQJ JDUGHQV FRPELQHG WR FUHDWH 7KH /DNH &RQVWDQFH *DUGHQV D -RXUQH\ WKURXJK 7LPH HWF

Bangalore to host India Association Congress 2015

)6 *OREDO ZRQ WKH ,QWHUQDWLRQDO %XVLQHVV ([FHOOHQFH $ZDUG ,%; $ZDUGV LQ WKH 7RZDUGV FDWHJRU\ DW DQ DZDUGV FHUHPRQ\ KHOG LQ 'XEDL LQ 0D\ ,W ZRQ WKH 2SSRUWXQLW\ $ZDUG IRU LWV LQQRYDWLYH VROXWLRQ /,'3UR /RFDWLRQ ,QGHSHQGHQW 'RFXPHQW 3URFHVVLQJ WKDW ZDV GHYHORSHG LQ SDUWQHUVKLS ZLWK WKH 0LQLVWU\ RI )RUHLJQ $IIDLUV )LQ-

T

land. This solution enables remote visa SURFHVVLQJ WKDW HIĂ€FLHQWO\ PDQDJHV YROXPHV UHGXFHV FRVWV DQG LQFUHDVHV SURGXFWLYLW\ ZLWK PRUH DFFXUDWH GHFLVLRQ PDNLQJ

7KLV \HDU ,$& SODQV WR LQFUHDVH LWV KRVWHG EX\HU QXPEHUV DQG LQYLWH FRUSRUDWH meeting planners for a one-day workshop on meeting design. Additionally, D FHUWLĂ€FDWLRQ FRXUVH IURP $6$( LV EHLQJ SODQQHG 7KH ,$& GHVLJQ LV LQVSLUHG E\ &KDQQDSDWQD¡V ZRRGHQ WR\V DQG GROOV WKH UHJLRQ¡V WUDGLWLRQDO FUDIW ZKLFK LV EHLQJ SURWHFWHG DV D JHRJUDSKLFDO LQGLFDWLRQ *, XQGHU WKH :RUOG Trade Organization.

=XELQ .DUNDULD &(2 9)6 *OREDO *URXS VDLG ´:H DUH KRQRXUHG ZLWK WKLV UHFRJQLWLRQ DW WKLV SUHVWLJLRXV HYHQW DQG DWWULEXWH RXU VXFFHVV WR EHLQJ D WUXVWHG SDUWQHU RI FKRLFH WR JRYHUQPHQWV DQG GLSORPDWLF PLVVLRQV ZRUOGZLGH 2XU SDUWQHUVKLS ZLWK WKH 0LQLVWU\ RI )RUHLJQ $IIDLUV )LQODQG LV D UHĂ HFWLRQ RI WUXVW DQG FRQĂ€GHQFH LQ GHOLYHULQJ HIĂ€FLHQFLHV DQG FRQWLQXRXV LPSURYHPHQW :H DUH FRPPLWWHG WR HQKDQFLQJ RXU WHFKQRORJLFDO LQQRYDWLRQV WR GHOLJKW RXU FXVWRPHU Âľ

9R\DJHU¡V :RUOG > April 2015

KH WK HGLWLRQ RI WKH ,QGLD $VVRFLDWLRQ &RQJUHVV ,$& LV VFKHGXOHG RQ and 22 August 2015 in Bangalore and the registrations for the same will start soon.

6RPH RI WKH WRSLFV WKDW ZLOO EH GLVFXVVHG DW WKH HYHQW ZLOO KRYHU DURXQG OHJDO LVVXHV IRU LQWHUQDWLRQDO DVVRFLDWLRQV DVVRFLDWLRQ WHFKQRORJ\ UHWDLQLQJ PHPEHUV HWF


43>>

Cultural fetes mark Telangana's first anniversary

T

HODQJDQD FHOHEUDWHG LWV ÀUVW DQQLYHUVDU\ FHOHEUDWLRQ D PHPRUDEOH RQH ZLWK ZHHN ORQJ IHVWLYLWLHV IURP -XQH ZLWK GDQFH GUDPD PXVLF DQG RWKHU SHUIRUPLQJ DUWV LQFOXGLQJ IRON DUWV JKD]DOV TDZZDOLV WR H[SHULHQFH ULFK FXOWXUH RI 7HODQJDQD 7KHUH ZHUH SHUIRUPDQFHV E\ ORFDO DUWLVWV QDWLRQDO à DJ KRLVWLQJ RQ DOO JRYHUQPHQW EXLOGLQJV SDUDGH ZLWK WKH SROLFH 1&& 6FRXW DQG *XLGH WHDPV VSHFLDO SURJUDPPHV ZLWK ORFDO SRHWV DQG DUWLVWV OLWHUDU\ HYHQWV À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

Travstarz Global Group hosts networking event in Indore

Twin awards for Dubai International Airport by Routes MEA

Latvia seeks investment opportunities in tourism

T

T

T

7KH DZDUGV DUH GLUHFWO\ MXGJHG E\ D SDQHO FRPSULVLQJ HPLQHQW PHPEHUV RI WKH DLUOLQH QHWZRUN SODQQLQJ FRPmunity. The overall winner of every Regional Award gets QRPLQDWHG IRU WKH :RUOG 5RXWHV $ZDUGV ZKLFK ZLOO EH KHOG in Durban this September.

6SHFLDO WRXUV DUH DOVR RUJDQLVHG WKURXJKRXW WKH UHJLRQ DV SDUW RI WKH Âś%DOWLF &RQQHFWLQJ¡ VR DV WR EHWWHU DFTXDLQW foreign tourism professionals with tourism opportunities in Latviaâ€?.

ravstarz Global Group hosted a networking evening ZLWK FRFNWDLOV DQG GLQQHU IRU WKH WUDYHO WUDGH LQ Indore on 21 May, along with the Abu Dhabi Tourism &XOWXUH $XWKRULW\ DQG <$6 9LFHUR\ +RWHO $EX 'KDEL IRU ZKLFK 7UDYVWDU] LV WKH RQO\ ZKROHVDOHU LQ ,QGLD 7KH event saw over 30 travel agents from Indore who were impressed with destination knowledge provided by Bejan Dinshaw, Country Manager, TCA Abu Dhabi and WKH SUHVHQWDWLRQ RQ <$6 9LFHUR\ KRWHO E\ 9DQL 6LQJK +HDG ² 1RUWK ,QGLD +HDYHQV 3RUWIROLR 3DQNDM 1DJSDO MD, Travstarz Global Group, made a brief presentation RQ WKH FRPSDQ\¡V ODWHVW SURGXFWV OLQH RI EXVLQHVV DQG IXWXUH SODQV LQFOXGLQJ WKH ODXQFK RI WKHLU RQOLQH % % SRUWDO ZZZ WUDYHOUH]RQOLQH FRP

he Dubai International Airport swept the show at 2015 5RXWHV 0DUNHWLQJ DZDUGV RI 0LGGOH (DVW DQG $IULFD Region held in Manama, Bahrain, bagging the titles of œ2YHUDOO :LQQHU¡ DQG œ:LQQHU RI WKH RYHU PLOOLRQ SDVVHQJHUV¡ 7WKH FHUHPRQ\ ZLWQHVVHG D JDWKHULQJ RI DURXQG DYLDWLRQ SURIHVVLRQDOV IURP DFURVV WKH ZRUOG ZKR ZLVKHG WR FRQGXFW EXVLQHVV WR IURP RU ZLWKLQ WKH UHJLRQ

KH /DWYLDQ $VLDQ &KDPEHU RI &RPPHUFH /$&& organised a seminar last week in New Delhi to promote /DWYLD DV DQ DWWUDFWLYH LQYHVWPHQW GHVWLQDWLRQ ² IRU LQYHVWPHQWV WKDW FUHDWH ORQJ WHUP VXVWDLQDEOH DQG YDOXH DGGHG MREV DQG VLJQLĂ€FDQW H[SRUW VKDUH 7KH VHPLQDU WDONHG RQ business investment and tourism opportunities in Latvia and How the Latvia government was supporting with their YDULRXV SROLFLHV

www.voyagersworld.in


Future Travel

44>>

AMADEUS REPORT: DIGITAL DATA CAN TRANSFORM TRAVEL VW BUREAU

A

UHSRUW FRPPLVVLRQHG E\ $PDGHXV enlightens the travel and tourism LQGXVWU\ RQ KRZ LW FDQ KDUQHVV LQWHUQHW GDWD DQG VRFLDO PHGLD WR WUDQVIRUP D WUDYHOOHU¡V H[SHULHQFH DQG PDNLQJ FXVtomized and personalised. The methodRORJ\ DQG WHFKQRORJ\ DGRSWHG E\ GLIIHUHQW FRPSDQLHV WR JDWKHU DQG XVH GDWD ZLOO RIIHU D FRPSHWLWLYH DGYDQWDJH LV D key highlight of the report. 7KH UHSRUW DOVR IRFXVHV RQ KRZ LQWHUnet will open new avenues for business. Gadgets like smart phones, tablets and YLUWXDO UHDOLW\ GHYLFHV FDQ EHFRPH D nexus between the travel providers and travellers and mutate into new sales and GLVFRYHU\ WRROV 3HUVRQDOLVHG EXQGOHV RI SURGXFWV DQG VHUYLFHV SHUSHWXDO WRXFK points between the travel provider and WUDYHOOHU DQG IULFWLRQOHVV SXUFKDVLQJ ZLOO DOO VXP XS WR SURYLGH DQ HQULFKLQJ H[SHULHQFH 'HYLFHV OLNH VPDUW ZDWFK DXJPHQWHG UHDOLW\ JODVVHV DQG VHUYLFH robots will soon be seen as information FKDQQHOV FUHDWLQJ DQ LPPHUVLYH HQYLURQPHQW IRU WKH FXVWRPHU &RPPHQWLQJ RQ WKH Ă€QGLQJV 5REHUW 6LQFODLU %DUQHV 6WUDWHJLF 0DUNHWLQJ 'LUHFWRU $LUOLQH ,7 $PDGHXV ´7KLV UHSRUW SURYLGHV DLUOLQHV DQG WKHLU FRPSOHPHQWDU\ VHUYLFH SDUWQHUV ZLWK SUDFWLFDO DGYLFH DERXW KRZ WKH\ FDQ SUHSDUH IRU DQG FDWHU WR HPHUJLQJ WUDYHOOHU VHJPHQWV DW HDFK of the nine stages of the traveller journey. Ultimately, understanding traveller motiYDWLRQV DQG WKH HYROXWLRQ RI SXUFKDVLQJ behaviours will equip airlines and other providers to build a more rewarding and FRQQHFWHG WUDYHOOHU MRXUQH\ IRU WRPRUURZ¡V WUDYHOOHUV Âľ

6XEVFULSWLRQ )RUP

Emphasising on the need to devise strategies to meet the needs of future travelOHUV /DZUHQFH /XQG\ 3ULQFLSDO ,&7 &RQ-

VXOWDQW )URVW 6XOOLYDQ DGGHG ´6RFLDO Capital Seekers, as just one example, will seek inspiration for travel from their VRFLDO PHGLD QHWZRUNV DQG ZLOO H[SHFW a very high degree of personalisation IURP SURYLGHUV 7KH\¡OO EH RSHQ WR QHZ VHUYLFHV DW DQ\ VWDJH RI WKHLU MRXUQH\ UHDGLO\ WUDGLQJ WKHLU GDWD WR UHFHLYH SULRULW\ WUHDWPHQW DQG FRPIRUWDEOH ZLWK QHZ WHFKQRORJLHV VXFK DV VHUYLFH URERWV RU DXJPHQWHG UHDOLW\ DSSOLFDWLRQV Âľ 7KH UHSRUW LV EXLOW RQ WKH Ă€QGLQJV RI WKH Âś)XWXUH 7UDYHOOHU 7ULEHV %XLOGLQJ D PRUH UHZDUGLQJ MRXUQH\¡ D UHSRUW SXEOLVKHG E\ )XWXUH )RXQGDWLRQ ODXQFKHG EHWZHHQ ² -XQH GXULQJ D FRQIHUHQFH KHOG WR GLVFXVV DQG GHEDWH WKH ODWHVW LQGXVWU\ GHYHORSPHQWV ZKLFK LQFOXGH SHUVRQDOLVDWLRQ FXVWRPHU H[SHULHQFH management and user design. $V WUDYHOOHUV HQMR\ HYHU LQFUHDVLQJ DFFHVV WR LQIRUPDWLRQ HVSHFLDOO\ YLD VRFLDO QHWZRUN VKDULQJ WKHLU SXUFKDVLQJ EHKDYLRXUV DUH FKDQJLQJ UDSLGO\ DUJXably faster than ever before. As a result, HVWDEOLVKHG VHJPHQWDWLRQ WHFKQLTXHV are no longer enough to ensure airlines DQG RWKHU WUDYHO SURYLGHUV DUH DQWLFLSDWing, responding to and meeting traveller QHHGV ,Q IDFW WUDYHOOHUV¡ QHHGV ² DQG WKH RSWLRQV DYDLODEOH WR WKHP ² DUH EHFRPLQJ HYHU PRUH SRODULVHG :KLOVW VRPH travellers want extremely high levels of SHUVRQDOLVDWLRQ RWKHUV ZLOO FRQVLGHU SHUVRQDOLVDWLRQ D KLQGUDQFH WR WKHLU H[SHULHQFH 6RPH WUDYHOOHUV PD\ ZDQW WR EH VHUYHG ZLWK D WDLORUHG EXQGOH RI VHUYLFHV at the booking stage of their journey, ZKHUHDV RWKHUV PLJKW ZDQW WR WDNH D ÂśGR LW \RXUVHOI¡ DSSURDFK ERRNLQJ VHUYLFHV j OD FDUWH DV DQG ZKHQ WKH\ DUH LQVSLUHG WR throughout their journey. Some travellers ZLOO ZDQW FRQVWDQW FRQWDFW DQG OX[XU\ VHUYLFHV ZKLOH RWKHUV ZLOO ZDQW WR EH OHIW

DORQH ZLWK VHUYLFHV DOORZLQJ WKHP WR EH FORVHU WR QDWXUH ,Q D ZRUOG ZKHUH LQIRUPDWLRQ LV DYDLODEOH DW HYHU\RQH¡V Ă€QJHUWLSV QHZ DGYLFH DQG JXLGDQFH WKURXJK ERWK RQOLQH DQG RIĂ LQH SHUVRQDOLVDWLRQ WHFKQLTXHV FDQ Ă€QDOO\ HQDEOH DLUOLQHV WR understand and better serve traveller needs. Ultimately, this will deliver a more UHZDUGLQJ JOREDO WUDYHO HFRV\VWHP IRU both travellers and suppliers. Big Data is a buzzword that has been around for a long time and is already well XQGHUVWRRG :LWK VR PXFK GDWD EHLQJ FUHDWHG DLUOLQHV DQG WKHLU FRPSOHPHQWDU\ VHUYLFH SURYLGHUV PXVW FROOHFW DQG XVH WKLV GDWD WR RIIHU D EHWWHU VHUYLFH ,Q WKHory it sounds simple, and many airlines DUH DOUHDG\ ODXQFKLQJ SURJUDPPHV WR address their data needs. As the travHOOHU MRXUQH\ SXUFKDVLQJ H[SHULHQFHV DQG VDOHV FKDQQHOV EHFRPH HYHU PRUH FRPSOH[ GDWD ZLOO EH IDU DQG DZD\ WKH PRVW LPSRUWDQW UHVRXUFH DYDLODEOH WR DQ DLUOLQH JLYLQJ WKH FRPSHWLWLYH DGYDQWDJH 7KRVH WKDW FDQ HIIHFWLYHO\ FROOHFW DQG XVH data will win, and those that are unable to adapt their businesses to do so will fa LO ,Q WKH QH[W IHZ \HDUV WKH WHFKQRORJ\ LQGXVWU\ ZLOO PRYH EH\RQG FROOHFWLQJ GDWD WR DFWXDOO\ FUHDWLQJ UHDO YDOXH IURP WKH

GDWD $ WHFKQLTXH FDOOHG ÂśPDFKLQH OHDUQLQJ¡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bined with the volume of user-generated data will allow airlines to start truly perVRQDOLVLQJ WKHLU SURGXFWV %\ H[SHFW WR VHH DUWLĂ€FLDO LQWHOOLJHQFH $, LQWHJUDWHG LQWR WKH WUDYHO DJHQF\ FKDQQHO ZKR ZRXOG KDYH EHHQ DXWKRULVHG WR FROOHFW GDWD E\ WKH WUDYHOOHU IURP D YDULHW\ RI VRXUFHV LQFOXGLQJ UHDO WLPH ORFDWLRQ HPRWLRQDO VWDWH KHDOWK VWDWXV OLYH YLGHR IHHG VRFLDO XSGDWHV DQG FRQversations. The AI will understand the WUDYHOOHU¡V QHHGV DQG GHVLUHV DQG SURYLGH VROXWLRQV DW H[DFWO\ WKH ULJKW WLPH FRQYHUVLRQ UDWHV ZLOO QRW EH XQFRPPRQ

1 Year, 12 Issues Rs. 800 (,QFOXVLYH RI 5V IRU SRVWDJH

2 Year, 24 Issues Rs. 1,600 (,QFOXVLYH RI 5V IRU SRVWDJH

3 Year, 36 Issues Rs. 2,400 (,QFOXVLYH RI 5V IRU SRVWDJH

Name Designation Company Name Address City Pin State Tel. Fax E mail

Voyager’s World > June 2015

Cheque/DD to be drawn in favour of Sphere Travel Media & Exhibitions Pvt. Ltd. Payment must accompany order with Enclosed herewith is my Cheque/DD Cheque/Draft No. Drawn on No 245 Amar Jyothi Layout, Domlur, Bangalore - 560071 Phone: 080- 4083 4100 editor@voyagersworld.in www.voyagersworld.in


Top Appointments

45>>

Rohan Sable

Parveen Chander Kumar

*HQHUDO 0DQDJHU *UDQG 0HUFXUH *RD Shrem Resort, Goa

General Manager,Taj Lands Mumbai

P

arveen Chander Kumar has been appointed as General Manager at the Taj Lands End, Mumbai ZLWK HIIHFW IURP 0D\ +H MRLQV WKH 7DM /DQGV End after a four year stint as Deputy General ManDJHU DW WKH 7KH 7DM 0DKDO 3DODFH 0XPEDL +H EULQJV ZLWK KLP RYHU \HDUV RI H[SHULHQFH ZLWK WKH 7DM *URXS VLQFH $V D *HQHUDO 0DQDJHU KH ZLOO regulate the day-to-day operations of the hotel.

R

ohan Sable is the new General Manager of *UDQG 0HUFXUH *RD 6KUHP 5HVRUW +H KDV WR KLV FUHGLW RYHU \HDUV RI H[SHULHQFH DQG MRLQHG $FFRU in 2013 at Ibis Mumbai. He had previously worked in properties like Sarovar Hotels & Resorts, Royal 2UFKLG +RWHOV DQG WKH $VFRWW /LPLWHG ,Q KLV QHZ role, Rohan will be responsible for the overall manDJHPHQW DQG VWUDWHJLF GLUHFWLRQ

Punit Sheth

Suma Menon

General Manager, Sheraton Hyderabad Hotel

'LUHFWRU RI 6DOHV (DVWLQ +RWHO Ahmedabad

P

unit Sheth has joined the Sheraton Hyderabad Hotel as General Manager. He has been with 6WDUZRRG +RWHOV DQG 5HVRUWV VLQFH DW )RXU 3RLQWV E\ 6KHUDWRQ $KPHGDEDG DQG :HVWLQ 3XQH :LWK \HDUV RI H[SHULHQFH KH KDG HDUOLHU ZRUNHG ZLWK :HVWLQ :DOWKDP %RVWRQ 6KHUDWRQ %UDLQWUHH Boston, Marriott Pleasanton, California, Marriott Copley, Taj Vivanta and Valley View.

E

astin Hotel Ahmedabad appointed Suma Menon DV WKH QHZ 'LUHFWRU RI 6DOHV ,Q WKLV UROH VKH ZLOO GHYHORS DQG H[HFXWH VDOHV VWUDWHJLHVIRU QHZ UHYHQXH JHQHUDWLQJ RSSRUWXQLWLHV 6KH FRPHV ZLWK RYHU \HDUV RI H[SHULHQFH KDYLQJ ZRUNHG ZLWK /H 0HULdien Hotel Ahmedabad, The Fern, Sheraton Udaipur 3DODFH 5HVRUW 6SD DQG PRVW UHFHQWO\ )RXU 3RLQWV Sheraton where she overlooked Sales & Marketing.

Vimal Bhat

Athena Salim

$VVRFLDWH 'LUHFWRU RI 6DOHV %HQJDOXUX 0DUULRWW :KLWHÀHOG

V

LPDO %KDW KDV MRLQHG %HQJDOXUX 0DUULRWW :KLWHÀHOG DV WKH $VVRFLDWH 'LUHFWRU RI 6DOHV %ULQJLQJ LQ QLQH \HDUV RI H[SHULHQFH LQ KRVSLWDOLW\ KH KDG joined the Marriott family six years ago and was one of the pioneers that Marriott had in the Bangalore as a part of NSO team. After a stint in the NSO, he PRYHG WR WKH 0DUULRWW :KLWHÀHOG LQ DV WKH Sales Manager.

General Manager, Four Points by 6KHUDWRQ :KLWHÀHOG %HQJDOXUX

A

thena Salim has been appointed as the General Manager of the Four Points Hotel, by Sheraton Bangalore. Athena has more than 13 years of exSHULHQFH LQ KRVSLWDOLW\ DQG KDV ZRUNHG ZLWK .H\V +RWHOV 5HVRUWV 2OLYH %DU .LWFKHQ WKH &ODULGJHV New Delhi and the Oberoi Hotels & Resorts. Prior to this new assignment, she was the General Manager of The Park, Bengaluru.

Taljinder Singh

Varun Ajmani

*HQHUDO 0DQDJHU $UHD 'LUHFWRU 7DM 0DKDO 3DODFH 0XPEDL

5HVLGHQW 6HUYLFHV 0DQDJHU /DNHVLGH &KDOHW 0DUULRWW ([HFXWLYH $SDUWPHQWV

T

aljinder Singh is the new General manager for 7DM 0DKDO 3DODFH DQG $UHD 'LUHFWRU 0XPEDL +H has been with Taj Group from 1990 and was most UHFHQWO\ ZLWK WKH 7DM 0DKDO +RWHO 1HZ 'HOKL ,Q KLV new role, Taljinder would overlook operations of all 7DM SURSHUWLHV LQ 0XPEDL LQFOXGLQJ WKH 7DM 0DKDO 3DODFH 7DM /DQGV (QG 9LYDQWD E\ 7DM 3UHVLGHQW 7DM :HOOLQJWRQ 0HZV DQG 7DM 6DQWDFUX]

V

DUXQ $MPDQL LV WKH QHZ 5HVLGHQW 6HUYLFHV 0DQDJHU RI /DNHVLGH &KDOHW 0DUULRWW ([HFXWLYH $SDUWPHQWV :LWK RYHU \HDUV RI H[SHULHQFH LQ (XURSH DQG ,QGLD DFURVV JURXSV OLNH 5DGLVVRQ +LOWRQ and Hyde Park hotels, he joined the Marriott family in February 2015 at the Lakeside Chalet Mumbai 0DUULRWW ([HFXWLYH $SDUWPHQWV PDQDJLQJ RSHUDtions of the 170 apartments.

Norton Pereira

Himanshu Verma

General Manager, Le Meridien Mahabaleshwar Resort and Spa

&KLHI 7HFKQRORJ\ 2IÀFHU <DWUD FRP

Y

DWUD FRP DSSRLQWHG +LPDQVKX 9HUPD DV LWV &KLHI 7HFKQRORJ\ 2IÀFHU +H EULQJV ZLWK KLP \HDUV RI H[SHULHQFH LQ WHFKQRORJ\ LQGXVWU\ DQG WKH last 10 years have seen him in key roles with OraFOH <DKRR ,QWHU6ROXWLRQV HWF DQG PRVW UHFHQWO\ LQ )OLSNDUW ,Q KLV QHZ UROH +LPDQVKX ZLOO OHDG WHFKQRORJ\ GHYHORSPHQW IRU DOO EXVLQHVVHV DQG SURGXFWV RI Yatra.

L

e Meridien Mahabaleshwar Resort and Spa appointed Norton Pereira as the General ManagHU :KLOH KH KDV RYHU \HDUV RI H[SHULHQFH DQG worked with the Taj Group and Park Hyatt Goa, he has been with the Starwood Group for seven years now. In his new role, Norton will play a key role in SODQQLQJ SUHSDULQJ DQG H[HFXWLQJ WKH DQQXDO EXGJet and business plans for the property.

www.voyagersworld.in


NETWORKING ISTHE THE NETWORKING IS KE KEY Y June

July

August

September

2FWREHU

June2015 ‘d ’d “d ” ILTM Asia Shangai, China

9, 10, 11 LEWP $PHULFD &KLFDJR 86$

‘’d ‘“d ‘” Holiday Expo Guwahati

July 2015

September 2015

10, 11, 12

�“d �”d �•

India International Travel Mart Bangalore

India International Travel Mart Gurgaon

16, 17 The Travel Industry Exhibition Sydney

06, 07, 08 PATA Travel Mart Bangalore

25, 26, 27

17, 18, 19 India International Travel Mart Chennai

FHRAI Golden Jubilee Convention Bhubaneswar

’˜d ’™d “� Maharashtra International Travel Mart Mumbai

August 2015 7, 8, 9

2FWREHU 7, 8

Holiday Expo Vododara

,QWHUQDWLRQDO 0HGLFDO 7UDYHO ([KLELWLRQ &RQIHUHQFH Dubai,UAE

18, 19, 20

9, 10, 11

IT&CM India 2015 New Delhi

Holiday Expo Nagpur

’�d ’‘d ’’d ’“

‘“d ‘”d ‘•

IATO Convention 2015 Indore

LPH[ DPHULFD Las Vegas

’˜d ’™d “�

16, 17, 18

India International Travel Mart Mumbai

Madhya Pradesh Travel Mart Bhopal


44>>

Voyager’s World > March 2015



Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.