
2 minute read
WELCOME
Hi everyone,
As we head towards the end of the year, I think it’s important to take stock and reflect on all we have achieved.
When I look back, my overarching thought is around how far we have come as a business this year. We have seen exciting investments, ambitious brand launches, new beers, new collaborations, people development programmes, new customers, and some incredible events just to call out a few highlights.
I was also particularly pleased to see our overall response rate for the recent Rant & Rave survey finish at 79% - an improvement on both the Rant & Rave last year (77%) and the Pulse this year (73%.) On the back of this, we have seen significant dartboard improvement on both Sustainable Engagement and Business Pride which is fantastic to see, and you can see more on this on page four of this edition. This year has very much been about realising our goal of being the pride of British Brewing built on our three pillars of brewing brilliant beer, building brilliant brands & nurturing brilliant people to delight our customers & deliver sustainable profitable growth. We wouldn’t achieve the results we do without the contributions of team members across our entire business unit, and I hope Pint Sized has gone some way to sharing some of these stories throughout the year.
I am extremely proud of all we have achieved and it’s brilliant to see we have great momentum as we look to 2024. Thank you for all your hard work and I will look forward to seeing what next year brings.
Best wishes,
Matt