The social contract is based on four key promises

Customers – simplicity in daily life

We make an effort to understand and deliver on our customers’ needs, so we can make it easy to be a customer with us.

• We provide sustainable and secure utility services at competitive prices.

• We act with decency and want a relationship based on trust with our customers.

Society – local development

• We give back and contribute to the development of our local communities.

• We create an attractive foundation for a rich and growing business community.

We develop and share knowledge and support projects that promote a sustainable transition.

Employees – a community that promotes growth

• We equip employees for the future labour market through individual development and the opportunity to have great responsibility.

• We create the framework for a committed community and dedicated employees, where we dynamically work towards ambitious common goals.

• We create an attractive workplace with a strong sustainable purpose.

Partners – long-term relationships

• We are transparent and flexible in the way we work with our partners.

• We set the bar high, and place demands on competitiveness, deliveries, working conditions, etc.

We work towards close relationships and long-term benefits.