Digitalisation and data – Must-win battle #3

During 2022, many Verdo employees attended the Digital Masterclass, to increase awareness of the importance of working with digital transformation and creating a common terminology. The plan is for more employees to attend in 2023.

The intensive training programme has been continually supplemented by appointing new profiles with digital competencies, to help define and advance the Group’s digital maturity and create the future Verdo.

The goal is for Verdo to embark on a digital journey, where employees jointly create digital customer experiences and develop a digital mindset, such that Verdo becomes a data-driven organisation.

To support this journey, two new departments have been created – Digital Forsyning (in 2022), and a commercial digitalisation department, to be realised during the first half of 2023, which will be part of Verdo’s Strategy Office.

Digital Forsyning – new partner for Energi & Forsyning

Digital Forsyning was primarily established to support the Energi & Forsyning division, which consists of the regulated business areas – Verdo Varme, Verdo Vand and Verdo Produktion. Digital Forsyning is the division’s partner, facilitating the work to improve digital maturity. Digital Forsyning also helps implement concrete projects and digitalisation initiatives.

A good example is implementation of the new digital surveying equipment for registering pipes in 2022. We have made data registration more efficient and precise.

The new equipment allows the installer to survey directly on site, while the office can see the measurements in real time and make the adjustments immediately. We previously had to wait for a technician to visit the site, but we can now skip the middleman. This saves a lot of driving and reduces our CO2 emissions.

The solution is thus another step towards our green transition, while also making life easier for employees, ensuring top quality water for consumers and having a positive impact on Verdo’s CO2 accounts.

Commercial digitalisation department aims to give other business areas a digital boost

A commercial digitalisation department is being established as part of the Strategy Office in order to help give our commercial business areas (Verdo Teknik, Verdo Energy Systems, Verdo Trading and Verdo Go Green) a digital boost.

The department will support the commercial business areas by driving various digitalisation initiatives based on their business strategies, defining digital potentials and ensuring development and problem solving focusing on the needs of end customers.