October 2017
Getting Started
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Technical Training – AASHTO / TC-3
These courses provide technical training under several areas to include Pavements and Materials, Geotechnical, Construction and Maintenance, Highway Safety and Site and Personal Safety. Courses are developed to provide ongoing technical training for engineers, technicians, and managers in these areas.
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Technical Training – Compliance
These courses educate employees on laws, regulations and department policies that apply to their day-to-day job responsibilities.
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Technical Training – UVA-TTA
The University of Virginia Transportation Training Academy (UVA TTA) offers informative, innovative, and affordable training and professional development programs tailored to meet today’s transportation workforce.
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Technical Training – Safety
These courses provide employees a variety of safety related courses. Some of these courses provide general safety instruction to include Fire Extinguisher training, Ladder Safety and First Aid and CPR, to more complex safety courses that are job specific such as Advanced Tree Cutting, and Confined Space Entry and Self Rescue.
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Technical Resources
Information on VDOT’s Maintenance Training Academy; Virginia Department of Environmental Quality; and VDOT’s Materials Certification School.
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Career Development
A formal, coordinated approach to enhance the employees’ ability to move laterally and vertically across the organization.
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Career Coaching
A collaborative effort to help employees assess their skills, interests and passions to grow in their current role as well as prepare for future roles at VDOT.
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Additional Resources
Information on VDOT’ University Virtual Campus; Books 24x7; and VDOT’s Learning Partnership Program.
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Personal Development
These courses provide the employee general instruction on an array of topics including creative problem solving, creating a work/life balance, establishing self-confidence, stress management, and getting organized.
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Supervisory
These courses will provide both managers and supervisors information about the various aspects of their leadership role. Classes focusing on hiring skills, team development, directing employees, managing diverse teams, and leadership strategies are available.
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Professional Development
These courses provide the employee a variety of choices intended to have a positive impact on how one approaches their work and interactions with members of their team. Courses such as building trust, conflict resolution, situational self-leadership, and working with difficult people are available.
21-22
Professional Development Administrative
These courses focus on procurement, finance, and contracting professions within VDOT and are designed to provide both initial and refresher training to the employee.
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Basic Skills
These courses will provide the employee basic instruction in the areas of writing, grammar, time management, listening and memory skills.
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Computer Skills
These courses provide a range of training options from basic Word and Excel courses to more advanced computer software. Also included in this section are courses that are specifically designed for employees seeking additional training in Cardinal and using SharePoint applications.
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Communications
These courses provide a variety of options to those interested in improving their communication skills. Courses focusing on team communication, interpersonal communication, customer service, professionalism, and public speaking strategies are available.
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Customer Service
The act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer both internal and external to the agency.
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Workforce Development The Workforce Development Team provides an array of programs and services, including targeted outreach to support recruiting and a diverse set of learning and career development programs and opportunities. The team provides oversight for all activities involved in workforce planning (current and future), talent acquisition programs including interns, scholars and VDOT’s Core Development Program, targeted recruiting and outreach initiatives focused on K-12, diversity and veterans and apprenticeship programs including the Construction Inspector Trainee Program. The Workforce Development team is comprised of Central Office support, as well as District Training Managers, tasked with providing consultation, designing, planning, development and implementation of programs related to functional, technical and leadership training. Key VDOT sponsored programs include: The Leadership Enhancement and Development Program (LEAD); Leadership Development Program for Teammates and Supervisors; Materials Certification School; and the Maintenance Training Academy. The team also has accountability for the Statewide Learning Plan and Budget, and partners across the agency to ensure optimization of funds. VDOT’s Virtual Campus All VDOT employees are provided access to the VDOT University Virtual Campus. This online learning management system is the central repository for all agency training and development. Available 24/7/365, the Virtual Campus puts an extensive catalog of classroom and online courses at your fingertips. In particular, if you are in need of “just in time” training, the Virtual Campus provides immediate access to hundreds of course offerings from SkillSoft. These courses span topics in the following areas: – Business – Information Technology – Interpersonal Skills – Legal Compliance – Employee Safety & Health – Desktop Software With so many offerings available, and with course lengths varying from under an hour to a few hours, there are sure to be opportunities for most any employee. To access the Virtual Campus, login from the following link: https://VirtualCampus.VDOT.Virginia.gov. From there, you can search and explore the many great opportunities available. To access the Virtual Campus externally, go to www.virginiadot.org. Under Popular Links, select, “Consider a Career at VDOT.” Under Your Career at VDOT, select “Virtual Campus.” Under VDOT University’s Virtual Campus, select the link under “If you work at VDOT, visit the Virtual Campus for employees.” For questions or Virtual Campus support, contact VDOTUniversity@VDOT.virginia.gov.
Catalog Symbols: Class is available online via VDOT’s Virtual Campus.
Class is available in classroom setting.
Courses listed herein are only current as of October 30, 2017 and do not reflect all courses that are available through VDOT University.
All images courtesy of VDOT/Public Affairs.
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Bolted Connections Bolting is a common method of making connections and care should be exercised in their design, installation, and maintenance. This course focuses on the installation of bolts. This training is designed for agencies and their industry counterparts involved in the installation and inspection of bolts and bolted connections on construction projects.
Drilled Shaft Inspector Tutorial This course details the work of the inspector prior, during, and after completion of the drilled shaft construction process. Areas of focus include the inspector's roles, functions, responsibilities, and levels of involvement at different phases of construction. Duration: 4 Hours
Duration: 4 Hours
Maintenance of Drainage Features for Safety This course highlights common roadway drainage problems that can cause an unsafe condition and suggests inspection methods and corrective action.
Construction of Mechanically Stabilized Earth (MSE) walls This course contains 10 modules. The need for inspection is emphasized throughout this course. This course will also help participants understand what is considered in a design and what information is contained in a geotechnical report. Roles of the inspector/engineer and contractor are discussed along with relevant safety procedures.
Duration 1 Hour
Duration: 5 Hours Guardrail Series: Guardrail Basics This course provides an introduction to guardrails, including their purpose, components, and considerations.
TC3 is a technical service program within AASHTO that focuses on developing training products for technical staff in the areas of construction, maintenance, and materials. TC3 has a library of 120 on-line training modules covering a variety of topics in the three primary disciplines. As a national resource, TC3 helps states, local government, and industry save money at a critical time of infrastructure investment through course development, webbased trainings, information, and resource sharing that is available at substantially reduced cost. All 50 state DOTs have used the TC3 web-based training resources, which are also being used by local governments, universities, consultants, contractors, industry, contractor organizations, and international groups.
Duration: 2 Hours Plan Reading: Highway Plan Reading Basics This training describes the foundational information needed to begin reading and understanding highway plans. This includes an overview of the title page and its components, station numbers, townships, and quantity estimates. Duration: 1 Hour
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Maintenance of Traffic for Supervisors This training presents information about the placement of, field maintenance required for, and inspection of traffic control devices. In addition, drafting work zone traffic control plans and flagging are discussed. This training focuses on the design of a traffic control plan, and how and why it’s needed in the work zone.
Weather-Related Operations Participants of this course will learn about the planning requirements for an effective storm response, including scheduling and training personnel, identifying equipment needs, executing dry runs, and the additional requirements posed by a multi-day storm event. This training assists participants with planning and responding effectively to all weatherrelated operations.
Duration: 5 Hours Change Orders, Claims, and Dispute Resolution Highway construction contracts often require modification due to scope changes, differing site conditions, and a number of other reasons. Some contracts have a dispute resolution process specified to facilitate timely administration of the issue. This training explores all of these topics and provides you with an overview of the change process, the claim process, and the Federal government's role in these situations.
Duration: 1 Hour Safety Orientation This training provides a general safety awareness orientation. Completion of the first module will provide you with a general awareness of policy, responsibilities, what to wear, tools, hazards, and personal protective equipment (PPE). The second module will cover proper housekeeping practices, critical elements of hazard communication, confined spaces, procedure for lockout or tagout, and components of health and safety policies.
Duration: 1 Hour
Duration: 2 Hours Advanced Self-Consolidating Concrete This training will cover the basic characteristics of self-consolidating concrete (SCC) as well as advantages of using SCC as compared to conventional concrete. In addition, it will discuss SCC's composition and proportioning, and fresh and hardened properties. Finally, the course will review specific examples where SCC has been used and the details of SCC use in slipform paving.
Incompatibility in Concrete Pavement Systems The materials used in portland cement concrete (PCC) play an extremely valuable role in the performance of the concrete. This training covers the incompatibilities of materials used in PCC. Although certain materials may be perfectly acceptable on their own, when they are combined they are not compatible with each other. Duration: 1 Hour
Duration: 1.5 Hours
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ARMICS Training ARMICS (Agency Risk Management Internal Control Standards) consists of three phases for each fiscal process: Stage I - an agency level overview, Stage II - the identification, testing and evaluation of internal controls and Stage III - a corrective action plan for discovered deficiencies.
Guardrail Installers Training (GRIT) Installer Version This class is intended for guardrail installation contractors and involves discussion of the various guardrail systems used within the Commonwealth with an emphasis on proper installation. Upon successful completion of an afternoon exam, students will be sent a GRIT certification card valid for 3 years.
Duration: 2 Hours Facility Storm water Pollution Prevention Plan (SWPPP) Training Site specific training session at each location to detail the elements of the Storm Water Pollution Prevention Plan (SWPPP) and review the plan’s requirements.
Duration: 7 Hours Spill Prevention Control and Countermeasures This course satisfies the SPCC regulation's training requirements. This course should be completed annually by all personnel who work with petroleum based products such as used oil, gasoline, diesel fuel, etc.
Duration: 2 Hours
Guardrail Installers Training (GRIT): Inspector and Designer Version This class is intended for Construction Inspectors and Highway/ Traffic Engineers who are involved with the design and inspection of guardrail and barrier systems. Upon successful completion of an afternoon exam, students will be sent a GRIT certification card valid for 3 years.
Duration: 1 Hour
Duration: 8 Hours
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Advanced Work Zone Traffic Control This workshop provides training needed to properly install and monitor work zones for construction and maintenance projects for long-term (greater than three consecutive days) operations. This course provides comprehensive training on work zone standards, guidelines, installations and removal procedures, inspection, liability, documentation and supervisory skills. A VDOT-issued training card will be given to each attendee who achieves a passing grade of 80% or higher.
The University of Virginia Transportation Training Academy (UVA TTA) offers informative, innovative, and affordable training and professional development programs tailored to meet the workforce development needs of Virginia’s state and local government agencies in order to improve the level of transportation services provided to the traveling public. The Academy seeks to foster and coordinate training partnerships among local, state, and federal transportation agencies and private sector organizations in Virginia. At the center of the Academy’s mission they provide technical assistance support to transportation officials in Virginia’s cities and towns to help find solutions to local transportation problems. The Virginia Department of Transportation (VDOT) utilizes UVA TTA as a strategic resource for specialized training that may not be available through other internal resources. For a list of available workshops and training opportunities, please visit the Transportation Training Academy website at http://uva-tta.net/ or call (434) 9822897 for details.
Duration: 13.6 Contact Hours Basic Work Zone Traffic Control This workshop provides training needed to properly install work zones to perform daily maintenance or short-term operations. Emphasis is placed on the basics of work zone traffic control, focusing on work zone devices and how to effectively install and maintain them. A VDOT-issued training card will be given to each attendee who achieves a passing grade of 80% or higher. Duration: 6.8 Contact Hours Effective Culvert & Box Culvert Installation Practices The first half of the training day provides material that increases the attendee’s knowledge of proper installation practices for the three-primary culvert material (concrete pipe, plastic pipe and metal pipe). The course transitions from round culverts to box culverts midway through the training day. This class explains the proper installation practices for precast reinforced box culverts.
Access Management The workshop will cover the latest access design principles, access management techniques, retrofit programs, legal implications, and design guidelines. This course concludes with an access management exercise that will require participants to design a retrofit access plan.
Duration 6.8 Contact Hours
Duration: 13.6 Contact Hours
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Fundamentals of Traffic Engineering This course can serve as a refresher for the experienced traffic engineer as well as a foundation for the less-seasoned traffic engineer or engineering technician. The course material is grouped into four general topics: traffic control and management, traffic engineering studies, safety studies, and capacity and level-of-service analyses.
Project Inspection This course provides State, and local inspectors with practical knowledge and standard industry practices for inspecting road-related construction tasks at project sites. This course covers the proper installation of pipe materials, as well as how to monitor earthwork, concrete and asphalt placement; including calculation of quantities for payment and documentation of workmanship.
Duration: 6.8 Contact Hours
Duration: 6.8 Contact Hours Project Scheduling This class will introduce participants to the schedule development process, and also to the use of project schedules for project control purposes. This course will introduce participants to the basic concepts, challenges, and best practices with establishing and managing a project schedule. Duration: 6.8 Contact Hours Project Development of Federal Aid Projects This course will be initiated with a discussion of categorical funds and what activities they are eligible for. A detailed presentation will be made on how the federal highway financial system works and the process that determines the amount of federal funds that will be available to the States and MPOs. Presentations will then be made on federal rules to meet planning and environmental requirements, right-of-way rules and requirements (the Uniform Act), design standards, and the bridge inspection program requirements.
Project Cost Estimating This course will introduce participants to the basic concepts, challenges and best practices with estimating and managing project cost estimates. This course will provide participants with an overview of the fundamentals of cost estimating, process of developing project costs, managing cost estimates, cost escalation factors, deterministic and risk based cost estimating, and how cost estimating varies in the project development process.
Duration: 6.8 Contact Hours
Duration: 13.6 Contact Hours
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Unconventional Interchange and Intersection Design The purpose of this workshop will be to discuss the best of the unconventional intersection and interchange options in some depth. We will explore the history, planning, design, and operation of the major designs. Duration: 6.8 Contact Hours
Hydraulic Modeling: Introduction to HEC-RAS This workshop teaches participants how to use the program primarily through direct application, requiring each participant to build, run, and analyze their own HEC-RAS model in various stages during the day. Model components to be covered include channel geometry data, flow data, simulation setup and execution, results, bridges, and culverts.
Traffic Calming This course is intended to provide an overview of traffic calming and the tools needed to make decisions regarding applications. This one-day course on this topic provides a foundation in the evolution of traffic calming policies and practices. Detailed information on commonly-used traffic calming measures is then presented, addressing selection, design, effectiveness, and several case studies.
Duration: 6.8 Contact Hours
Duration: 6.8 Contact Hours
Basic Drainage This course emphasizes the importance of good drainage with discussions of water and its effects on roads, problems caused by improper drainage, and ways to handle these problems. It covers types of drainage facilities, ranging from ditches, culverts, subdrains, inlets and end structures. Their uses, materials, installation and maintenance as well as erosion control are addressed. It also introduces geosynthetic drainage applications. Duration: 6.8 Contact Hours
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Pavement Preventive Maintenance This workshop teaches participants the proper planning and execution of Microsurfacing, Ultra-thin Friction Course, Slurry Seal and Seal Coat techniques. The participants will be provided information on selecting the correct treatment to the appropriate pavement at the right time to extend the useful life of roadways. This workshop will cover the requirements of sample specifications, proper pavement selection, project planning, and operational oversight of successful projects.
Road Surface Management This course provides the basics for developing a road surface management program to help local governments manage their pavements by providing an understanding of the concept and importance of road surface inventories and condition surveys. A review of the basic components of flexible and rigid pavements is discussed. Pavement condition evaluations and how to recognize common pavement distress is presented. Sample pavement ratings are performed by the participants. Repair strategies at the system and project level are discussed using the information presented in the course.
Duration: 6.8 Contact Hours Maintenance of Gravel Roads This course addresses basic maintenance techniques for unpaved and gravel roads. Topics include the importance of good drainage, surface aggregate and dust control materials, and operational techniques. These techniques include blading, reshaping, re-graveling and dust control. Driving Surface Aggregate (DSA) specifications and use are reviewed. Factors used to determine when to upgrade a gravel road by paving or seal coating the roadway are discussed.
Duration: 6.8 Contact Hours Highway Safety Fundamentals This one-day course covers the highlights of conducting a highway safety study. This course presents how to find hazardous and promising sites where a limited safety budget can do the most good. The second portion of the course discusses how to select countermeasures for the selected sites with an eye on cost-effectiveness. The final portion of the course shows how to evaluate the countermeasures that have been put in place so that we build our knowledge base and can make better future decisions.
Duration: 6.8 Contact Hours Safety Effects of Roadway Design This course will address cross-section elements, access management, and the relationship between geometric design and safety as well as traffic control. An overview of modern highway safety analysis concepts, such as crash modification factors, safety performance functions, and safety analysis methods, will be discussed.
Duration: 6.8 Contact Hours
Duration: 6.8 Contact Hours
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Advanced Tree Cutting and Chainsaw Coach/Evaluator This course is to prepare employees to become coaches/evaluators for RoadOpen Logging. This is an instructor-level course. This course covers safety practices, means, methods and operations for all types of logging, regardless of the end use of the wood. This course improves chainsaw skills in notching and felling with wedges, estimating heights and leans, and develop of felling and sneading plans.
GHS Change to HazCom: Online ELearning Changes in the Hazard Communication Standard to align with the United Nation’s Global Harmonization Standard include significant changes to labeling elements and a standardized format for Safety Data Sheets (SDSs) formerly Materials Safety Data Sheets (MSDSs). This training provides an overview of changes in these items during the phase in period (December 1, 2013 to June 1, 2016).
Duration: 36 Hours Duration: 30 Minutes
Fall Protection: Personal Fall Arrest Systems (CP) During this course the participant will learn to identify fall hazards in work area, describe systems, correct procedures for erecting, maintaining and disassembling, and inspecting the fall protection and scaffolding system. The participant will also learn about the safety net system, use and operation of guardrail systems, personal fall arrest system, warning line systems, safety monitoring systems, controlled access zones, and other protection used.
HAZWOPER Site Worker – Annual Update During this course the participant will learn about updated laws and regulations, learn to recognize asbestos, learn the health risks associated with asbestos, and learn remediation in handling asbestos. Duration; 6 Hours and 30 Minutes
VDOT 12-Hour Construction and General Industry Outreach Training This course provides an overview of Federal, State, and Local regulations covering Construction work and General Industry activities conducted by VDOT personnel. The 12-hour program is intended to provide a variety of training on safety and health issues faced by entry level workers.
Duration: 14 Hours OSHA 7110 – Safe Bolting: Principles and Practices This course focuses on three key types of safety-related to torqueing and tightening methods; personal safety, process safety and procedural safety. Duration: 8 Hours
Duration: 12 Hours
Log onto www.nsc.org > Sign In > “New Web Registrant with NSC ID” Enter VDOT’s NSCID: 253297 and your own information > SUBMIT Select “Virginia Department of Transportation” > Create Complete the registration form with your information and click REGISTER.
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Work Zone Training for Law Enforcement Officers (LEO) As you progress through the course you will learn to describe the dangers that Law Enforcement Officers face in a work zone, identify Virginia standards for temporary traffic control and the four component parts of a work zone and their purpose, describe safe vehicle placement for law enforcement vehicles in a work zone; and correctly record work zone crashes. Duration: 30 Minutes Confined Space Entry and Self Rescue-Competent Person Upon completion of this course participants will be able to identify what a confined space is, have knowledge of current regulations, develop knowledge of proper entry procedures and be able perform retrieval operations.
Excavation Safety – Competent Person This course will discuss Excavation Basics, Competent Person Requirements, General Requirements, Hazardous Atmospheres, Protective Systems, Soil Classification, Sloping, Shoring and Shielding, Examples of various types of trench safety equipment, and safety near underground or overhead utilities.
Duration: 8 Hours 30 Minutes Defensive Driving Fundamentals This course will provide advanced defensive driving techniques to reduce your chances of being involved in a motor vehicle accident. The content in this course is designed to specify concerns before and while driving, use safe driving techniques to avoid collisions, drive safely in various weather conditions, and respond to specific driving emergency situations.
Duration: 6 Hours Fire Extinguisher Purpose of this course is to instruct employees in operation and use of the fire extinguisher on fires during their incipient stage. Also review agency requirements for portable fire extinguishers. Review emergency preparedness and response procedures.
Duration: 1 Hour
Duration: 1 Hour 30 Minutes
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Ladder Safety During this course the participant will learn to: Identify proper procedures for using ladders, describe hazards, and provide hands on experience in the use of ladders.
Scaffolds: Suspended and Supported This is a course that focuses on Suspended & Supported Scaffolds. Provides safety & compliance knowledge and hands-on experience for employees who are designated as competent persons.
Duration: 30 Minutes
Duration: 8 Hours VDOT & USDOT Drug & Alcohol Course: Supervisors The focus of this course is to understand USDOT drug and alcohol regulations, be able to identify signs of alcohol and drug abuse, and appropriately report reasonable suspicion. The participant will also learn and understand the supervisor's role in VDOT’s Drug & Alcohol Testing Policy, and know when and why reasonable suspicion testing is needed.
Adult CPR with AED, Standard First Aid & Bloodborne Pathogens Combined Course Upon completion of this course, the participant will have to be able to: Provide immediate CPR to injured employees, understand and certify on first aid for all ages, provide awareness training to employees with potential occupational exposure to bloodborne pathogens.
Duration: 2 Hours 30 Minutes Duration: 7 Hours 30 Minutes VDOT 32-hr Construction and General Industry Outreach Training This course provides detailed competent person instruction on the hazards associated with the construction and general industry hazards found throughout the VDOT work environment. The 32-hour program is intended to provide detailed information on the hazards found, the regulations covering the activities, and the responsibilities of personnel assigned the safety responsibility. Duration: 12 Hours
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Maintenance Training Academy The Maintenance Training Academy (MTA) is an innovative facility in Sandston offering statewide training programs. Individuals receive hands-on equipment and highway construction instruction. The academy delivers relevant, clear and comprehensive training on many topics including: Heavy equipment operation, Preventive maintenance, Work zone safety, and Snow operations. This training is offered to both state employees and to approved partners. For additional information call 804-328-3001 or 804-3283045. You can also email the Academy at Academy@VDOT.Virginia.gov and visit the Maintenance Training Academy’s website at http://www.virginiadot.org/jobs/mainttrainacademy.asp for additional information.
Virginia Department of Environmental Quality (DEQ) The Virginia Department of Environmental Quality provides certification and recertification in the areas of Program Administrator, Inspector, Plan Reviewer and Combined Administrator. The Department provides training and certification to meet the United States Environmental Protection Agency’s (EPA) requirements in the areas of Erosion and Sediment Control and Storm water Management. For additional program and registration information please visit DEQ’s website at http://www.deq.virginia.gov/ConnectWithDEQ/TrainingCertification .aspx. Should you have additional questions you can reach DEQ by email at certification@deq.virginia.gov or by phone at (804) 698-4375.
Materials Certification Schools Effective 2017 VDOT is no longer the provider for the Materials Certification Schools. These courses are now delivered through a partnership between the Virginia Department of Transportation (VDOT), the Virginia Education Center for Asphalt Technology (VECAT) with Germanna Community College (GCC) and the Community College Workforce Alliance (CCWA). Students are required to register for classes online at the GCC and/or CCWA site(s). For questions or concerns regarding MCS grades or certification status, please contact Farrah Pinckney-Semere at (804) 328-3158 or MaterialsCertification@vdot.virginia.gov .
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To learn more, go to the Human Resources Division team site under Workforce Development, “Career Development� or go to https://insidevdot.cov.virginia.gov/div/lc/ADM/CD/SitePages/Home.aspx or http://www.virginiadot.org/jobs/career_development.asp (external site)
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VDOT wants every employee to think about their relationship with the agency as a career rather than a job. VDOT leaders challenge our employees to be constantly growing and developing. We need a strong workforce that is capable of addressing transportation challenges today and well into the future. We want employees to be able to move sideways, as well as up the organization, as they develop skillsets to be competitive for other positions. Career development supports our efforts to fill the VDOT talent pipeline, especially in key areas of our business. If you would like to discuss your development at VDOT, contact your District Training Manager or Career Coach listed below and make an appointment to take charge of your future. Location
Name
Phone
Richard Allert
804-786-4276
Lynne Daley
804-371-6819
Bill Danzeisen
804-786-4908
Jeff Tipton
804-786-4643
Mike Hollon
276-669-9988
Gail White
540-829-7671
Leitha Atkins
540-829-7532
Christina Dennis
540-829-7533
Jan Pearce
540-829-7527
Fredericksburg
Kaye Thomas
540-372-3575
Hampton Roads
Lisa Iorga
757-925-2521
Lynchburg
Daphne Ashwell
434-856-8165
Northern Virginia
Cherryl Clement
703-259-2980
Richmond
Jimmy Powell
804-796-4352
Guy Demarco
540-375-9563
Teresa Moody
540-375-3566
Joe Urban
540-332-9253
Henry Eggleston
540-332-9090
Central Office
Bristol
Culpeper
Salem
Staunton
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VDOT University Virtual Campus The VDOT University Virtual Campus serves as VDOT's primary repository for training resources. With over 1,400 courses and other training materials, VDOTU connects employees to both required and developmental learning opportunities. For a complete list of courses please visit VDOT University at https://VirtualCampus.VDOT.Virginia.gov . Should you have any questions about VDOT University please contact your district Workforce Development staff or email your inquiries to VDOTUniversity@VDOT.Virginia.gov. Books 24x7 In addition to the Virtual Campus and its resources, VDOT also provides employees access to nearly 75,000 online books through Books 24x7 database. Topics include Business, Engineering, Leadership, Finance, Government, IT, Software and Wellness. After a one-time registration using a VDOT e-mail address, Books 24x7 provides quick and simple access to this extensive collection of resources from http://library.books24x7.com. At this time, a VDOT email address is a requirement for establishing an account to enable access to Books 24x7. For questions or assistance with Books 24x7, contact our VC Support Services at VDOTUniversity@VDOT.virginia.gov. Learning Partnership Program Have you thought about getting that degree that could advance your career at VDOT? If so, you should know VDOT can provide tuition reimbursement to eligible classified employees pursuing courses and degrees aligned with their job roles and agency needs. Contingent on business relevance, budget and supervisor approval, VDOT employees all over the state may complete course work, even pursue advanced degrees that will help them with career progression. To learn more about the Learning Partnership Program, contact your District or Central Office Training Manager. Leadership Development Programs LEAD, Leadership Enhancement and Development, is an intensive development experience for mid–senior level leaders that focuses on leadership development and learning through developmental experiences on and off the job, interaction with others, and training. A cohort of 24– 28 leaders participates in the program over a 15 month period. Nominations to this program are management sponsored. For more information about LEAD visit https://insidevdot.cov.virginia.gov/div/lc/LP/LE/SitePages/Home.aspx. LDPS, Leadership Development Program for Supervisors is designed to help new supervisors develop and strengthen their leadership skills and competencies. This seven month program uses a blended learning approach (on-line and instructor lead courses, videoconferencing and coaching) to assist supervisors in acquiring the skills necessary to become an effective VDOT leader. For more information about this program please visit https://insidevdot.cov.virginia.gov/div/lc/LP/LDP/Sup/SitePages/Home.aspx. LDPT, Leadership Development Program for Teammates is a program for employees who are interested in and committed to strengthening their leadership skills and competencies. This ten week program includes discussion and the study of the following topics: Communicating with Impact, Conflict Resolution, Creative Problem Solving, Situational Self-Leadership as well as other foundational courses. For more information about LDPT please visit https://insidevdot.cov.virginia.gov/div/lc/Pages/LDPT.aspx.
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Creative Problem Solving The Creative Problem Solving workshop will give participants problem solving tools such as brainstorming, information gathering, analyzing data, and identifying resources. Duration: 3 Hours Difficult People: Why They Act That Way and How to Deal with Them People who are just plain negative their glass is always 'half empty.' While occasional griping is acceptable, negativity can wear you down. Certain situations trigger extreme behaviors that might be moderated otherwise. All sorts of situational and personal circumstances can make a somewhat difficult person into an extremely difficult person.
The Essentials for Anger Management In this course, you'll explore how to manage your anger through emotional and intellectual responses, and how to respond properly to anger directed at you. You'll also explore the nature of anger including its root causes and ways to use it positively in the workplace.
Duration: 31 Minutes
Duration: 26 Minutes
Take a Deep Breath and Manage Your Stress The course outlines strategies for dealing with stress and avoiding burnout. It also covers ways to change your responses to stress and make them more positive and how to use relaxation techniques such as breathing and mediation to help you cope.
Time Management This workshop will teach participants how to plan and prioritize each day’s activities in a more efficient and productive manner, overcome procrastination quickly, easily handle crises, and organize your workspace and workflow.
Duration: 22 Minutes Duration: 3 Hours
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Management Essentials: Directing Others As a manager, your role is not only to supervise, but also to lead, develop, and direct your employees. Understanding the essential responsibilities you have when directing others and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team.
First Time Manager: Understanding a Manager's Role This course describes some of the myths about management and their corresponding truths in order to clarify what managers really do. It also points to the typical demands and constraints of a manager's job. Finally, it describes strategies for dealing with common mistakes of first-time managers
Duration: 1 Hour Management Essentials: Managing a Diverse Team This course describes what diversity is, including its benefits. It also covers how to prepare to manage a diverse team by understanding key diversity issues and setting ground rules. Finally, it delineates techniques for managing a diverse team.
Duration: 1 Hour Managing Workforce Generations: Introduction to Cross – Generational Employees This course describes the common characteristics of the four main generations in the workforce – the Traditionals, Baby Boomers, Generation X, and the Millennial Generation. It also introduces the benefits of crossgenerational teams.
Duration: 1 Hour The Voice of Leadership: Effective Leadership Comm. Strategies How effectively leaders accomplish the objectives of sharing vision and plans, delegating, coaching, and motivating people depends on how well they can adapt their leadership communication style to suit the situation. Leaders who adopt a complementary style that helps communicate their objective, increase productivity and company morale.
Duration: 1 Hour Leading Teams: Developing a Team Culture A positive, constructive atmosphere can keep team members motivated and productive, while a negative atmosphere can have the opposite effect. Developing effective project teams is one of the primary responsibilities of a team leader.
Duration: 1 Hour
Duration: 1 Hour
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Essentials of Interviewing and Hiring: Conducting the Effective Interview Proper preparation is crucial to ensure a good interview. But all your preparation will be useless if you don't follow some important guidelines when conducting the employment interview. This course will explain how to open an interview well, what types of questions to ask, and how to close the interview.
Essentials of Interviewing and Hiring: Screening Applicants for Interviewing This course describes the key components of job descriptions and how to use them to screen resumes. You'll also learn how to identify red-flag issues in the resumes you are screening. Duration: 1 Hour Essentials of Interviewing and Hiring: Selecting the Right Candidate This course describes how to evaluate candidates using a structured and objective process. It also explains how to effectively check references and make an offer.
Duration: 1 Hour Essentials of Interviewing and Hiring: Preparing to Interview Preparing properly for the interview will help you evaluate candidates accurately and fairly, help create a positive impression. It can also help you avoid common errors such as talking too much, asking close-ended questions, and help you avoid legal troubles.
Duration: 1 Hour
Duration: 1 Hour
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Behavior Matters This e-learning module is designed for any VDOT employee interested in how leadership models can influence performance. The purpose of this class is to provide you with knowledge of VDOT’s Leadership Models, so that you can incorporate them in your day-to-day work.
Resolving Workplace Conflict This course reviews the stages of conflict, taking ownership or avoiding resolution of conflict. The role of the Key Principles, especially Empathy and Involvement, in addressing people’s personal needs during conflict is emphasized. Duration: 3 Hours 30 Minutes
Duration: 30 Minutes
Building Trust This workshop will help participants understand their role in building trust in our organization; and how to recognize and avoid actions that commonly damage trust.
Getting Results without Direct Authority: Persuasive Communication Communicating persuasively is key when you want to get results in situations where you don't have direct authority. How and what you ask, and the sincerity of your concern for addressing the other person's interests, will help smooth the way to getting the results you need.
Duration: 3 Hours Interviewing Skills This workshop will help participants learn about the various types of interviews and how to prepare for one. How to handle difficult questions and what to do before, during, and after the interview will also be discussed.
Duration: 1 Hour
Duration: 3 Hours
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This course was created for the employee who must evolve from being responsive to become responsible. It teaches employees to take the lead, helps employees set their own goals, negotiate for the direction and support they need from their bosses in order to achieve these goals, and manage relationships at every level more effectively. Preventing and Confronting Sexual and Workplace Harassment for Employees This course identifies behavior that constitutes harassment, provides an overview of the law, and gives employees direction if they are being harassed. The course explains each team member’s role in identifying, preventing, and stopping sexual and workplace harassment.
Duration: 7 Hours
Teamwork and Team Building This course will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Duration: 3 Hours
Duration: 2 Hours Working with Difficult People: How to Work with Negative People Negative people contribute to an unproductive work environment and tend to make the people around them feel negative as well. To limit the adverse impact negative people can have in the workplace, you need a set of tools and techniques at your disposal suited to the particular type of negative person you may be dealing with.
Preventing Violence in the Workplace for Employees This course is designed for employees to educate them in the prevention of violent situations in the workplace. Learn to identify potentially violent behavior, how to prevent violent incidents, and what to do if you are confronted with a violent situation.
Duration: 1 Hour
Duration: 3 Hours
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DOA: Charge Card Supervisor Reviewer Training Annual required training for cardholders' supervisors and/or reviewers. This course is designed for anyone who approves and signs a cardholder's purchase log. Students must achieve 100% on the quiz to receive credit for this course. Contract Administration and Ethics Training COMBINATION CLASS This class will cover what IS and IS NOT the Contract Administrator’s duties while providing guidance on how to interact with contractors and contractor’s employees.
Duration: 15 Minutes
DOA: SPCC Cardholder Training Annual training required for all SPCC cardholders. Students must review the training and achieve 100% on the quiz to receive credit for the course.
Duration: 6 Hours
Duration: 30 Minutes Integrated Supply Services Program Provides instruction for searching the Non-Equipment Master Commodities List for authorized supply items and for preparing ED-30 and VDOT-330 forms for the purchase of equipment and maintenance repair parts and related supply items through the ISSP.
Documentation & Record-Keeping I This course is designed to teach Construction Inspectors good documentation practices in regards to preparing and maintaining daily reports and other project records in accordance with 2005 Construction Manual.
Duration: 1 Hour
Duration: 30 Hours Improving SWaM Procurement Performance DGS/Division of Purchases and Supply updated the Agency Procurement and Surplus Property Manual (APSPM) to provide policies and procedures on the way you conduct procurements of nontechnology goods and non-technology nonprofessional services. Duration: 30 Minutes
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Maintenance Contract Monitoring This course covers VDOT responsibilities associated with contracts; contract terms; reading and understanding the basic parts of a service contract; a contract monitor's responsibilities; documentation; effective communication with contractors.
Refresher Training for Contract Administration During this training a review of the importance of specifications, your role in the Contract Administration process, interpreting and applying policies of the Commonwealth of Virginia and VDOT and how to properly document files will be discussed.
Duration: 16 Hours
Duration: 1 Hour
Continuing Education: Yes (14 Contact Hours)
Overtime Administration Outline and review of the VDOT policy and operating procedures for administering overtime compensation. This course is a resource on documenting and ensuring consistency when making decisions and responding to commonly asked questions.
Small Purchases Up to $5,000 and Ethics Training COMBINATION CLASS This is a COMBINED class of purchasing requirements and ethics information/situations pertaining to procurement. This class covers the policies, procedures and guidelines in accordance with the APSPM, VPPA and VDOT’s ASD Procurement Manual.
Duration: 2 Hours Travel and Expense Report Reimbursement Process Learn the travel and employee expense reimbursement process from beginning to end. Learn what documentation is required and how to enter into Cardinal.
Duration: 5 Hours 30 Minutes
Duration: 3 Hours
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Avoid Procrastination by Getting Organized Instead In this course, you will learn about the causes of procrastination, and the ways to develop your self-discipline. You’ll also learn how to set your priorities and know when to say yes to a new task and when to say no. Duration: 21 minutes Business Grammar: The Mechanics of Writing As you sit down to write your business messages knowing the correct way to abbreviate, capitalize, and express numbers in your business messages goes a long way in helping you to present yourself as a reputable professional.
Developing Character for Decisiveness Decision makers come in all shapes and forms and work at all levels of an organization. All employees should have the character traits necessary to make timely and appropriate decisions to enhance organizational success.
Duration: 1 hour
Duration: 1 hour Listening Essentials: Improving Your Listening Skills There are many factors and variables that influence the way we listen. Listening to understand and being able to truly identify what is being said to you is often easier said than done.
Duration: 21 minutes Business Grammar: How to Write Clearly and Concisely The ability to write clearly and concisely is a skill that gives you the tools to create effective business documents for readers who lack the time or the patience to search for essential information buried in long, rambling emails or reports.
Duration: 1 hour
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Excel 2010 Learn everything from spreadsheet basics to advanced data processing. Multiple classes available. Duration: 1 hour Word 2010 Microsoft Word is a graphical word processing program. Its purpose is to allow users to type and save documents. Similar to other word processors, it has helpful tools to make documents. Multiple classes available. Duration: 1 hour Business Objects: Business Intelligence Platform 4.0 This class is designed to cover the fundamentals of Business Objects and has been updated to reflect the newest version of the tool. The following topics will be covered: accessing corporate reports; creating/editing reports; manipulating data with formatting, sorting, and calculations; and accessing/sharing data.
PowerPoint 2010 A complete presentation graphics package. The slides you create can be printed for audience handouts, outlines, and speaker's notes. Multiple classes available. Duration: 1 hour Outlook 2010 Outlook is a personal information manager. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note taking, journal, and web browsing. Multiple classes available.
Duration: 6 hours VDOT Microstation Fundamentals After this training, users will have an understanding of how the new seed files and working units differ from the past. The annotation scale and how it plays a part in design will be discussed. Microstation interface fundamentals including familiarization with menus and tasks will be covered.
Duration: 1 hour Project 2010 Microsoft Project is a project management software product. It is designed to assist a project manager in developing a plan, assigning resources to tasks, tracking progress, managing a budget, and analyzing workloads. Multiple classes available.
Duration: 4 hours
Duration: 1 hour
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Cardinal – NAV101: Cardinal Overview Provides an overview of the Cardinal financial application and reporting capabilities. (Formerly INTRO101)
Cardinal – PR349: Managing PCard and ISSP Transactions This course provides training and handson practice for managing and reconciling PCard and ISSP transactions in Cardinal.
Duration: 1 hour
Duration: 1 hour
Cardinal – NAV201: Navigation in Cardinal This course provides navigation skills needed to perform basic tasks in Cardinal. This course includes information on the two separate applications Cardinal Financials and Cardinal Human Capital Management. Prerequisite: Cardinal-NAV101: Cardinal Overview
Cardinal – TA365: Time and Attendance Approvals The Time & Attendance Approvals course provides key concepts for the Time and Attendance Approver. Learn how to view and approve payable and reported (absence) time and manage time reporting exceptions.
Duration: 1 hour
Duration: 1 hour
Cardinal – NAV210: Introduction to Approvals This course provides training that covers approval methods, accessing and managing a Worklist. Prerequisite: Cardinal-NAV101: Cardinal Overview and Cardinal-NAV201: Navigation in Cardinal Duration: 30 minutes
Cardinal Job Aids are available at:
Cardinal – PR140: Procurement Overview This course provides a high-level overview of procurement processes and key concepts in Cardinal.
http://www.cardinalproject.virginia.gov /Statewide%20JobAids.shtml
Duration: 90 minutes
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Content Types, Workflows, Calendar, and Office Applications in SharePoint 2016 In this course, you will learn about adding content types, managing the order of content types, and modifying content type settings. The course also covers adding and editing Workflows, calendars, launching Office applications from SharePoint, and using Office Web Apps in SharePoint 2016.
Managing SharePoint 2010 Sites, Lists, Libraries This course examines the various types of SharePoint sites, as well as creating sites and subsites and changing site details. In addition, the various types of SharePoint lists will be explored, and creating custom lists and managing list properties will be discussed. SharePoint library types, creating document libraries, and managing and customizing library settings are also covered.
Duration: 42 Minutes
Duration: 1 Hour
Getting Started with SharePoint 2010 This course explores the SharePoint interface, how to navigate and search on a SharePoint site, and how to work with lists and document libraries.
SharePoint 2010 Security and Business Intelligence This course examines SharePoint securing, and describes managing SharePoint groups, changing the inheritance for a site, managing permission levels, and configuring itemlevel security. It also discusses the concept of sandbox solutions.
Duration: 1 Hour Managing SharePoint 2010 Pages and Components This course examines the creation and customization of publishing pages, web part pages, managing documents using document IDs, ratings, notes, tagging, document sets, and document retention. It also covers managing and customizing workflows and accessing site usage reports.
Duration: 1 Hour
Duration: 1 Hour
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Choosing the Right Interpersonal Communications Method to Make Your Point In this course, you'll learn how to select the best communication methods to convey your intention and target your audience. By doing so, you improve the odds of getting your message across and leaving your audience feeling informed, enlightened, and engaged.
Effective Team Communication In this course, you'll learn the importance of fostering a team environment that encourages open and supportive communication. You will learn to recognize common verbal barriers that can seriously interfere with team productivity and learn strategies for eliminating those barriers Duration: 1 Hour
Duration: 30 Minutes Public Speaking Strategies: Confident Public Speaking Effective speech delivery is crucial to public speaking, as it allows you to showcase your work and communicate with confidence, engage your audience, handle on-the-spot challenges, and avoid being disrupted by nerves. Communicating Effectively with Customers This course explains how to adapt to the different communication types and identify the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents.
Duration: 1 Hour The Art and Science of Communication This course will teach you the art and science of communication by discussing how to connect with your audience and how to enhance and strengthen that connection as you communicate. Duration: 21 Minutes
Duration: 30 Minutes
Trust Building through Effective Communication In this course, you'll explore how a clear intention is the basis of an effective communication, and how understanding your audience ensures that the message gets delivered. You'll also learn how body language, vocal tone, and managing emotions can influence your communications and build trust with your audience.
Communicating with Professionalism and Etiquette This course strengthens your ability to communicate in a professional manner. It walks you through the etiquette of speaking to others in person, on the phone, and through written communication. Duration: 1 Hour
Duration: 25 Minutes
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Customer Service Confrontation and Conflict How do you handle angry and confrontational customers? By following a few simple techniques such as letting the customer vent, and expressing empathy towards the customer's situation, you can usually defuse tense situations without incident.
Customer Service over the Phone When you're providing customer service over the phone it can be challenging to establish the right relationship for excellent service. There are many techniques for service over the phone that can help you to consistently deliver the best customer service. Duration: 1 Hour
Duration: 1 Hour
Customer Service Fundamentals: Building Rapport in Customer Relationships Good customer service and strong customer relationships begin with building rapport. Building rapport requires knowing your customer, understanding their situation, and providing an empathetic ear for them to voice their concerns.
Better Communication & Teamwork
Better Workflow & Higher Productivity
More Efficient Use of Money
Motivated & More Engaged Employees & Happier Customers
Internal Customer Care: Serving With Excellence This course was designed to help VDOT employees improve internal customer service. Participants will reexamine VDOT’s internal customer service expectations, values and competencies. Once expectations are revisited, participants will explore the lifecycle of a request and an innovative interaction model to learn how to become better service providers and internal customers.
Duration: 1 Hour
Customer Service in the Field When you meet customers on their turf, your initial meeting forms the basis for their overall impression of you, your abilities, and your company. You can enhance the impressions you make in the field by using a few techniques, including being prepared, practicing customer recognition, and employing active listening.
Duration: 4 Hours
Duration: 1 Hour
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1) Complete a self-assessment Go to the Human Resources and Training Division team site under “Career Development” or go to https://insidevdot.cov.virginia.gov/div/lc/ADM/CD/SitePages/Home.aspx or http://www.virginiadot.org/jobs/career_development.asp (external site)
2) Talk with your supervisor and/or call a Career Coach (listed on page 16 of this guide). 3) Identify next steps and opportunities to grow in your current role or prepare for your next opportunity.
GROW What do you want to achieve? What is important to you right now? What areas do you want to work on? Describe your perfect job or career opportunity. REALITY Where are you now in relation to your goal? What has contributed to your success so far? What skills/knowledge/attributes do you have? What is working well right now? What is required of you? What are some of the challenges you face? Have you talked with a career coach?
OPTIONS What are your options? How have you tackled this/ a similar situation before? What could you do differently? Who do you know who has encountered a similar situation? If anything was possible, what would you do? WILL What one small step are you going to take now? When are you going to start? Who will help you? How will you ensure that you do it? On a scale of 1 -10 how committed /motivated are you to doing it? What are your next steps?