VAUSA® | Client Guide

Page 1


Our Story

In 2018, Mary Elaine and Brett Baker, a militar l f d d VAUSA® after Mary Elaine became a virtual a allowed her the time freedom to balance her w easily adapting to the frequent changes and str

Her positive experiences and relationships wit entrepreneurs and military spouses highlighted the need for a platform that could connect the both, serve them well, and grow their impact.

VAUSA® was created for all patriots to offer a faith-based, supportive community that gives the gift of time, specifically to focus on their people, purpose, and passions.

MISSION & VISION

VAUSA® creates meaningful jobs and community for military families by strategically building remote teams for faith- and purpose-driven businesses.

Values & Uniques

Authentic Connection

ECCLESIASTES 4:9-12, LUKE 6:31

Selfless Service

1 PETER 4:10, PHILIPPIANS 2:3-4

Intentional Growth

ISAIAH 40:31, PROVERBS 9:9

WE PRIORITIZE OUR PEOPLE OVER OUR PROFIT.

OUR PURPOSE IS TO USE OUR BUSINESS AS A MINISTRY.

OUR PASSION IS USING OUR GOD-GIVEN GIFTS TO SERVE OTHERS.

STATEMENT OF FAITH

In light of the owners ’ faith, VAUSA® exists to bring glory to God and share His truth with its clients, contractors, and community by serving them according to principles that honor and glorify Him. Applicants are considered for all positions without regard to religion, background, or belief system. VAUSA® provides equal opportunities to all applicants and contractors and prohibits discrimination and harassment of any type protected by federal, state, or local laws This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, leaves of absence, compensation, and training.

Signature Staffing

Executive Administrative Assistant

An Executive Administrative Assistant handles various administrative and organizational tasks allowing you to focus on strategic planning, decision-making, and other high-level responsibilities. Their role ensures that your business runs smoothly, communications are effectively managed, and projects are coordinated efficiently

Responsibilities:

CALENDAR MANAGEMENT

TASK/PROJECT MANAGEMENT

CLIENT/CUSTOMER RELATIONS

DATA & TOOL ORGANIZATION

COMMUNICATION MANAGEMENT

Marketing Support Specialist

A Marketing Support Specialist frees up time for you to focus on strategic planning and high-level decision-making Their support helps ensure marketing campaigns run smoothly, deadlines are met, and marketing efforts are wellcoordinated and impactful.

Finance Support Specialist

A Finance Support Specialist ensures accurate financial record-keeping, facilitates timely payments and collections, and supports financial planning and analysis. Their work helps maintain compliance with financial regulations, supports strategic decision-making, and contributes to your business's overall efficiency and effectiveness

Responsibilities:

CONTENT MANAGEMENT

SOCIAL MEDIA ENGAGEMENT

LINKEDIN COMMUNICATION

EMAIL MARKETING MANAGEMENT

Responsibilities:

PROCESS PAYROLL

BOOKKEEPING

DATA TRACKING AND REPORTING

ACCOUNTS PAYABLE/RECEIVABLE

“I'm continually impressed with their ability to help me find the next right person to serve our clients That's why I keep coming back time and time again when I have an opening ” David L

Proven Process

Connect

SELECT & MATCH

A Client Success Specialist meets with you for a Strategy Session to learn more about you and your needs to create and finalize a personalized job description.

We screen, vet, interview, and select qualified candidates for final interviews and selection by you.

Serve

TRUST & DELEGATE

You and your new VA are both provided support in areas of delegation, communication, and goal setting from kick-off and throughout the duration of your working relationship

You and your VA establish trust, and your VA creates SOPs for everything they take off your plate.

Grow FOCUS & ELEVATE

You experience the full benefit of time freedom by delegating tedious and timeconsuming tasks. You’re able to focus more on your people, purpose, and passions.

Your VA can now anticipate your needs, and you have more energy because you spend 80%+ of your time on your highest level of contribution.

Your Investment

Hiring mistakes are costly, and that's exactly why w to eliminate the headaches that come with recruitm trust us to provide you with highly-qualified and th

Our Guarantee

We are committed to providing you with a virtual team member that you can trust. If at any time you are dissatisfied with your virtual assistant, we commit to finding new candidates at no additional cost to you.

“The process of being matched with an assistant was seamless and I could rest at ease knowing they hire only the best of the best. The support doesn’t stop there! I’m continuously checked on by VAUSA® to make sure everything is going smoothly. The continued support is very helpful!” Phallin R.

ARENOTCONCERNEDABOUTCOVERAGEFOR TEMPORARYLEAVE NOLONGERNEEDACCESSTOOURTEAMOFTALENT ARENOTCONCERNEDIFYOURVAQUITSANDYOUNEED TOREPLACETHEM

Onboarding

WHAT’S INCLUDED

A dedicated Client Success Specialist to walk you through the matching process.

Personalized job descriptions created and shared with our extensive network.

Extensive background checks processed for all qualified candidates.

Preliminary video and personal interviews conducted and reviewed by our team.

Thorough emotional intelligence, aptitude, specialized skills, and personality evaluations administered for each candidate.

Weekly status updates from your Client Success Specialist

Professional profiles created for each of your candidates.

1:1 Client Prep call with Client Success Specialist to prepare you for match.

90-day structured coaching program facilitated through our Client Success and Coaching teams to cover areas of delegation, communication, logistics, and establishing trust to ensure a successful match.

30, 60, and 90-day milestone reflection and feedback calls to ensure satisfaction.

Continued access and support from your Client Success Specialist and Success Coach throughout the duration of your working relationship with VAUSA.

"VAUSA® cares about their clients, is intentional in every process, and operates to the highest standard." Kelley S.

The of Your Referral IMPACT

You connect 5 friends with VAUSA. You receive a 10hour credit each month. Your VA receives $1500 in bonuses annually. Your referrals impact the lives of > 10 people!

Together, we are one step closer to our vision of becoming the industry leader in demonstrating how to build Kingdom-minded cultures for remote teams.

“VAUSA has given me purpose. I’m able to stay home with my kids, while also feeling valued by colleagues and contributing to my family financially.” - Lindsey L.

“I

Kristie C.

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.