Tertiary Alcohol Project – Phase 3
Project Summary Report Prepared by The University of Western Australia’s Health Promotion Unit 20 APRIL 2010 – 30 APRIL 2012
Acknowledgements The Tertiary Alcohol Project – Phase 3 has been supported by funding from the Australian Government under the National Binge Drinking Strategy. Additional support has been provided by The University of Western Australia – Registrars Initiative Funding and a Local Drug Action Group (Inc) STRIVE grant. While the University of Western Australia’s Health Promotion Unit has led the development of Phase 3 of the Tertiary Alcohol Project, it has been a collaborative project that has benefited from the expertise of other University departments, groups and residential colleges, including: Currie Hall; Public Affairs; Safety and Health; Security and Parking; the Risk Management Division, the Sport & Recreation Association; the Student Guild; St Catherine’s College; St George’s College; St Thomas More College; Student Services; The University Club of Western Australia; Trinity College; University Theatres; the Faculty of Law; and the School of Population Health (Faculty of Medicine, Dentistry and Health Sciences). A number of important partner organisations have also provided advice and support, including the Drug and Alcohol Office, North Metro Community Drug Service, Sexual Assault Resource Centre, Local Drug Action Group (Inc) and the WA AIDS Council.
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
Table of contents 1.0
Executive summary …………………………………………………………………………………
1
2.0
Objective 1 – To develop an event management toolkit ……………………………….............
2
Background ...………………………………………………………………………............... Consultation and community involvement ..………………………..……………………... Development of the toolkit ………….……………………………………........................... Toolkit launch ...……………………………...……………………………………............... Promotion of the toolkit ...………...………………………...………………………….……. Internal audit of event management ……………………………………………………….. Participant feedback …………………………………………............................................ Awards recognition …………………………………………………………........................ Evaluation of Objective 1 ..…………………………………………………........................
2 2 2 3 3 3 4 4 4
Distribution of the toolkit …………………………………………………………... Website visits ……………………………………………………………………….
4 4
Objective 2 – To develop an event management toolkit education program and associated resources ……………………………………………………………………………………………..
5
3.1 3.2
Background ...…………………………….……………………………………..................... Training program overview ….………….…………………………………….....................
5 5
Level 1: Responsible Service of Alcohol training program ……………………. Level 2: Event Management training program …………..…………...…………
5 5
Print resources …..……………………….……………………………………..................... Web resources ..………………………….……………………………………..................... Consultation and community involvement ….………………………………..................... Evaluation of Objective 2 …………………...……………………………………................
6 6 6 7
3.6.1 Evaluation of the Level 1 RSA training program ….………………………………
7
Number of training programs delivered and attendance ……………. Evaluation methodology and tools …………………………………….. Evaluation results ……………………………………………………….. Participant feedback on the RSA training program ………………….. Website visits …………………………………………………………….
7 7 7 9 9
3.6.2 Evaluation of the Level 2 Event Management training program …....................
9
Number of training programs delivered and attendance …...……….. Evaluation methodology and tools …………………………………….. Evaluation results ……………………………………………………….. Participant feedback on the Event Management training program … Website visits ……………………………………..................................
9 9 10 11 11
Further information and training program enrolment details …………………………….
11
Objective 3 – To develop a peer leadership program incorporating student-initiated events .
12
Background ….……………………………...…………………………..………................... Project aims and target groups …………………………………………………………….. Consultation and community involvement ………………………………………............... Components of the Event Management Funding Program ……………………………... Promotion of the Event Management Funding Program ………………………..………. Funding period ……………………………………...………………………………….….….
12 12 12 12 13 13
2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9
2.9.1 2.9.2 3.0
3.2.1 3.2.2 3.3 3.4 3.5 3.6
3.6.1.1 3.6.1.2 3.6.1.3 3.6.1.4 3.6.1.5
3.6.2.1 3.6.2.2 3.6.2.3 3.6.2.4 3.6.2.5 3.7 4.0
4.1 4.2 4.3 4.4 4.5 4.6
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
Participant feedback ……………...………………………................................................ Evaluation of Objective 3 ……………………………………............................................
13 14
Objective 4 - To extend the reach of an early education program to reduce developmentally harmful substance use ……………………………………..............................
15
Background ………………………………........................................................................ Project planning and development ……........................................................................ Consultation and community involvement .................................................................... Evaluation of Objective 4 ……………………………………............................................
15 15 16 16
Training attendance numbers and funding source ………………………………. Evaluation methodology and tools ………………………………………………… Evaluation results: Pre and post-course questionnaires ………………………... Faculty of Law Mental Health Awareness Program: Workshop evaluation ……
16 17 17 19
Further information and training program enrolment details …………………………….
19
6.0
Dissemination of the project outcomes ……………………………………………………………
20
7.0
Project administration and contact details ………………………………………………………..
21
1.0
Event management toolkit: Website visits ………………………………………………………….
4
2.0
2011 Submission dates for the Event Management Funding Program …………………………
13
3.0
Events funded in the Event Management Funding Program ……………………………..……...
14
4.7 4.8 5.0
5.1 5.2 5.3 5.4
5.4.1 5.4.2 5.4.3 5.4.4 5.5
Tables
Figures 1.0
Change in RSA knowledge …………………………………………………………………………
8
2.0
Change in confidence in identifying an intoxicated patron …………………………………...…
8
3.0
Change in confidence in refusing service to an intoxicated patron ………………………..…..
8
4.0
Change in event management knowledge ……………………………………………………….
10
5.0
Change in confidence in managing an event at UWA …………………………………….........
10
6.0
Change in confidence in managing an alcohol-related incident at an event ………………….
10
7.0
Mental Health First Aid training attendance by year …………………………………………….
17
8.0
Change in mental health knowledge (literacy) …………………………………………………...
17
9.0
Change in the recognition of mental health disorders ……………………………………..........
18
10.0
Change in the recognition of specific mental health disorders …………………………………
18
11.0
Change in confidence in helping someone with a mental health disorder …………………….
18
12.0
Change in competency in using the ALGEE Mental Health First Aid Action Plan ……………
19
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
1.0
Executive summary
This report provides an overview of the strategies that were developed, implemented and evaluated by the University of Western Australia‟s (UWA) Health Promotion Unit (HPU) to achieve the aim and objectives of the third phase of the Tertiary Alcohol Project (TAP). The TAP was established at UWA in 2002. This University-wide program is designed to increase awareness of safe drinking levels and behaviour, the health risks associated with excessive alcohol consumption and the services that are available on campus to address alcohol-related issues for tertiary students. The University has recognised the need for additional strategies targeting not only individuals, but also environmental and structural issues to reduce alcohol-related harm for students and the wider community. Registrar‟s Initiative Funding was obtained by the HPU in June 2009 to begin developing an event management toolkit, which would form part of the third phase of the TAP. The HPU then submitted a funding application to the Australian Government‟s Department of Health and Ageing, which resulted in the receipt of funding through the National Binge Drinking Strategy to progress the development and implementation of the toolkit and associated project strategies. The resultant Service Agreement between the Australian Government Department of Health and Ageing and UWA commenced in April 2010. As defined in the Service Agreement, the aim of this Project was “Through the leadership training program, to seek to inspire its participants and provide them with the skills and knowledge to support and advocate for a cultural change within the student population. The focus on alcohol as a central aspect of student social life will be addressed and the program will seek to empower its participants to move this focus towards more healthy options”. The project aim has been achieved through the completion of activities under the following four objectives: 1.
To develop an event management toolkit In partnership with key stakeholders, the HPU has written and distributed a resource titled Event Management Toolkit: Managing Alcohol at Events. The content aims to increase awareness of safe drinking levels and behaviour, the health and social risks associated with excessive alcohol consumption, and the factors and processes required by staff and students to conduct safer and more enjoyable events.
2.
To develop an event management toolkit education program and associated resources The HPU has developed and delivered training programs in the Responsible Service of Alcohol and Event Management. To support the delivery of these programs a range of print and web resources have also been developed.
3.
To develop a peer leadership program incorporating student-initiated events An Advisory Committee and student Steering Committee have assisted the HPU in developing the Event Management Funding Program. Participants in the Responsible Service of Alcohol and Event Management training programs were given the opportunity to apply for up to $250 in funding to plan, deliver and evaluate a University-related event.
4.
To extend the reach of an early education program to reduce developmentally harmful substance use The program funding allowed additional Mental Health First Aid and Youth Mental Health First Aid training programs to be conducted at UWA during the project period. The HPU also developed partnerships with the Faculty of Medicine, Dentistry and Health Sciences, and the Faculty of Law to increase the mental health literacy of students studying these disciplines. 1
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
2.0
Objective 1 - To develop an event management toolkit
2.1
Background
In June 2009, the HPU received funding through the UWA Registrar‟s Initiative to commence planning the development of an event management toolkit, which would form part of the third phase of the TAP. The primary target group for this component of the TAP has been committee members of UWA faculty student societies, residential student associations, and sporting and social clubs. As these students are responsible for event management, they are ideally placed to provide leadership in changing the drinking culture and to be role models for the next generation of UWA students who join this community. The secondary target group has comprised all UWA community members who have event management responsibilities. The outcomes for this component of the TAP were identified as being to: increase the awareness and understanding of student leaders in relation to their roles and responsibilities in planning and conducting social activities; improve student knowledge on ways to reduce alcohol-related harm; and increase student knowledge regarding alcohol-related services that can be accessed at UWA. During the planning process, the HPU was successful in receiving funding through the National Binge Drinking Strategy to progress the development of the toolkit and associated strategies. 2.2
Consultation and community involvement
To assist in the development of the toolkit, the HPU convened a Steering Committee comprising internal representatives from: the HPU; Student Guild; Security and Parking; Sport & Recreation Association; Public Affairs; the five UWA residential colleges (Currie Hall, St Thomas More College, Trinity College, St Catherine‟s College and St George‟s College); Safety and Health; Student Services; Venues, Theatres and Timetabling; The University Club of Western Australia; and the Risk Management Division. A variety of external stakeholders were invited to review the project materials and provide input into the development and implementation phases, including: the UWA Local Drug Action Group; Drug and Alcohol Office; North Metro Community Drug Service Team; Roadwise; WA AIDS Council; Sexual Assault Resource Centre; Royal Australian Lifesaving Association (WA Branch); and the WA Police Service. 2.3
Development of the toolkit
The resource was written in 2010 and titled Event Management Toolkit: Managing Alcohol at Events. The primary purpose of the toolkit has been to assist Event Managers in developing a safe drinking environment at events held at premises on the UWA Crawley campus, premises on other UWA sites (including the five residential colleges) and external venues that do not belong to UWA (when organised by UWA staff or students). The toolkit content was divided into the following sections: Foreword from the UWA Vice-Chancellor and the 97th UWA Guild President; About this toolkit; How to use this toolkit and important definitions; Part A – Alcohol in a university setting; Part B – Managing alcohol at events; Part C – Training program for Event Managers; 2
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
Part D – The University of Western Australia: Event planning and management forms; Part E – The University of Western Australia: Policies on alcohol, other drugs and events; Part F – Alcohol fact sheets; and Part G – Sources of further information and advice.
An abridged version of the most pertinent information contained within the toolkit was developed as an A5 summary guide titled Managing Alcohol at Events: For Students, Staff and External Users. This guide accompanies the toolkit, as well as the University‟s associated Responsible Service of Alcohol and Event Management training programs. In early 2011, 100 copies of the toolkit (and 1,000 copies of the summary guide) were printed by UniPrint. An electronic copy of the toolkit is available at www.tap.uwa.edu.au. 2.4
Toolkit launch
The launch of the toolkit and associated projects was held on 23 September 2011 at UWA. Mr Kelly Smith (Director, UWA International Centre) performed the role of Master of Ceremonies. The guest speakers were Professor Alan Robson (then UWA Vice-Chancellor) and Mr Tom Antoniazzi (98th UWA Guild President). Approximately 35 stakeholders attended. Copies of the toolkit and summary guide (and associated TAP materials) were made available. 2.5
Promotion of the toolkit
To date, the following strategies have been used to promote the availability of the toolkit: An all-staff email was disseminated by the HPU. A letter was sent by the HPU to the Steering Committee members thanking them for their role in the project and advising of the availability of the toolkit. A toolkit was sent to all University Departments/Divisions that were represented on the Steering Committee. Staff from the HPU have promoted its availability at relevant meetings and events, including the Responsible Service of Alcohol and Event Management training programs. The University‟s UniNews printed an article about the toolkit titled The tools are here for healthy happy events in October 2011. A Project Officer from the HPU attended the Public Health Association of Australia‟s 41st Annual Conference in Brisbane from 25 to 28 September 2011. The HPU presented a poster titled A Toolkit for Managing Alcohol at the University of Western Australia’s Events. A complementary information flyer about the project was developed and disseminated. The Subiaco Post published an article titled Sobering guidelines for students on 3 September 2011. The Injury Control Council of Western Australia published an article in their Alcohol Action Station Enewsletter titled New event management toolkit. All materials have acknowledged the receipt of funding from the Australian Government under the National Binge Drinking Strategy. 2.6
Internal audit of event management
UWA Risk Management led the 2011 Internal Audit Plan on the process of managing events involving alcohol at the University. The objective of this audit was to assess whether the processes and controls relating to managing events with alcohol provided appropriate risk cover and were being consistently applied across the University. It also considered whether there were any opportunities for improving the event management toolkit that was being written at the time. Recommendations were made and the HPU fulfilled all of the requirements arising from this audit. The overall management comment was that the observations made reflect the significant progress made by UWA over the project funding period. 3
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
2.7
Participant feedback
The feedback from the Steering Committee, other UWA staff, toolkit recipients and external stakeholders has been positive. All participants have acknowledged the importance of the resource to assist in the delivery of safe and enjoyable University events. 2.8
Awards recognition
Through the 2010 UWA Safety Awards, the HPU was nominated for the Safety Recognition Award for developing the event management toolkit. To launch Community Safety Month, the Injury Control Council of Western Australia hosted a Breakfast of Champions in October 2010. Ms Tricia Wylde (Manager, HPU) was recognised as a “Community Champion”, meaning an individual who has shown initiative and taken significant action within a community to prevent injury and/or promote safety and safe behaviour choices. This award relates to the harm minimisation work undertaken through the TAP. 2.9
Evaluation of Objective 1
2.9.1
Distribution of the toolkit
As of 30 April 2012, 85 copies of the toolkit had been disseminated to: the University departments/divisions represented on the Steering Committee; the external stakeholders listed in section 2.2; additional external stakeholders, including Guild Catering, the Registrar‟s Office, the School of Psychology, the School of Population Health and the Business School; additional external stakeholders, including the Foundation for Alcohol Research & Education, Office of Road Safety, Injury Control Council of Western Australia, Curtin University of Technology and the McCusker Centre for Action on Alcohol and Youth. Multiple copies of the toolkit were provided to some stakeholders. Copies of the event management toolkit and summary guide can be requested by contacting the Health Promotion Unit on (08) 6488 3173 or by emailing health_promotion@uwa.edu.au. 2.9.2
Website visits
Visits to the TAP website were monitored from 1 January 2010 to 31 December 2011, and 1 March 2012 to 30 April 2012 (see Table 1.0). In January and February 2012, the University‟s Content Management System was migrated, which precluded any web analysis from being completed. Table 1.0 Event management toolkit: Website visits 1 January 2010 – 31 December 2011
1 March 2012 – 30 April 2012
Total
Total visits to the TAP website
5,311
278
5,589
Page views on the TAP website
12,693
642
13,335
Visits to the event management toolkit webpage
874
115
989
Measure
4
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
3.0
Objective 2 - To develop an event management toolkit education program and associated resources
3.1
Background
Under this objective, an educational training program has been developed and implemented to accompany the event management toolkit, and to facilitate the creation of environments that promote responsible drinking practices and a safer community. To support the toolkit and training program a range of print and web resources have also been developed. 3.2
Training program overview
A training program has been developed, which has been split into two levels: Level 1: Responsible Service of Alcohol; and Level 2: Event Management. 3.2.1
Level 1: Responsible Service of Alcohol training program
In 2010, the HPU commenced offering free Responsible Service of Alcohol (RSA) training to the key target group of committee members of UWA faculty student societies, residential student associations, and sporting and social clubs. Five courses were initially delivered by the Drug and Alcohol Office (DAO). In 2011, the HPU entered into an Auspicing Partnership Agreement with the Australian Academy of Hospitality Management (AAHM) for the continued delivery of the RSA training program. The aims of the RSA training program are to increase: confidence to effectively manage the sale, service and consumption of alcohol at an event; knowledge of responsibilities under the Liquor Control Act 1988 and the penalties for not abiding by the Act; and awareness about the link between alcohol and its health and social consequences. The program is delivered over approximately three hours, is interactive in nature and covers the following four modules: Module 1 – Sell or serve alcohol responsibly; Module 2 – Assist customers to drink within appropriate limits; Module 3 – Assess alcohol-affected customers and identify customers to whom sale or service must be refused; and Module 4 – Refuse to provide alcohol. The Level 1 training program is a recognised RSA course that complies with the mandatory liquor training requirements of the Liquor Control Act 1988. Participants who complete the course are issued with a Responsible Service of Alcohol Certificate for the unit of competency SITHFAB009A – Provide responsible service of alcohol. The certificate entitles the bearer to work in a licensed venue within Australia, and to run or assist in delivering events on the UWA campus (or at UWA events held off campus). The certificate is valid for three years. Availability of the RSA training program was promoted in the event management toolkit, through the TAP website and in print materials. Priority attendance was given to students and staff that required RSA training for a UWA event. 3.2.2
Level 2: Event Management training program
The specific aims of the Event Management training program are to: 5
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
increase knowledge of the processes for planning and managing an event that will involve alcohol on unlicensed University premises or at an external venue; increase knowledge about planning a culturally inclusive event; and increase knowledge about the link between alcohol and sexual violence.
The program, which runs for two hours, has been facilitated by staff from the HPU. The program is divided into the following three modules: Module 1 - Event planning and management; Module 2 - Alcohol and event management responsibilities; and Module 3 - Event planning processes. Availability of the Event Management training program was promoted in the toolkit, through the TAP website and in print materials. 3.3
Print resources
The following print resources have been developed and used to support the event management toolkit, and Level 1 and 2 training programs:
Summary guide As detailed in section 2.3, Managing Alcohol at Events: For Students, Staff and External Users is a 26-page summary guide, which has been written to accompany the event management toolkit and training programs. Copies are distributed to recipients of the toolkit and participants in the training programs.
Presentation folder Presentation folders have been printed, which are consistent with the design of the toolkit and summary guide. At the training programs, participants have received a presentation folder containing a copy of: the summary guide; a pre and post training evaluation and feedback form; and relevant alcohol information resources.
Relevant alcohol resources To support the information presented in the event management toolkit, summary guide and training programs, additional alcohol-related resources have been provided to the training program participants.
3.4
Web resources
The following three webpages have been established under the existing TAP website: Responsible service of alcohol training that provides a summary of the program and registration details and forms (www.student.uwa.edu.au/life/health/fit/tap/rsa-training); Event management training that summarises the program and provides registration details and forms (www.student.uwa.edu.au/life/health/fit/tap/training); and Event Management Toolkit – Managing Alcohol at Events that provides an online version of the toolkit and relevant documentation (www.student.uwa.edu.au/life/health/fit/tap/toolkit). 3.5
Consultation and community involvement
The Steering Committee discussed in section 2.2 was regularly briefed on the status of the Level 1 and Level 2 training programs and provided feedback to the HPU where relevant. DAO and AAHM were both consulted in the development of the training programs. The HPU have received feedback from the training program participants on factors such as the course content and presentation style. Where appropriate, adjustments have been made to the programs to reflect this feedback. 6
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
3.6
Evaluation of Objective 2
3.6.1
Evaluation of the Level 1 RSA training program
3.6.1.1
Number of training programs delivered and attendance
During the project period, 30 RSA training programs were delivered (five in 2010 and 25 in 2011). A total of 427 attendees received the RSA qualification, including: 16 UWA staff; 400 UWA students, including from the Guild Executive, UWA sporting and social clubs, and residential student associations; three HPU volunteers; and eight external UWA sporting club members (i.e. not UWA staff or students). In 2010, there were 82 participants. In 2011, 345 people attended the training program. In early 2012, the University‟s Auspicing Partnership Agreement with the AAHM concluded. In February 2012, the HPU conducted five Event Management training programs at the residential colleges, adjusting the content of the course to include an RSA element. Sixty two students participated in these training programs, though they did not receive the SITHFAB009A certification. The HPU commenced an Auspicing Partnership Agreement with the Australian Professional Skills Institute for the delivery of the SITHFAB009A certification in April 2012. The HPU delivered the first RSA training program under this Agreement to 14 participants on 28 May 2012. Regular RSA training programs have been scheduled by the HPU during 2012 targeting UWA students and staff that require the certification to conduct a University-related event involving alcohol. 3.6.1.2
Evaluation methodology and tools
The HPU developed three evaluation tools to evaluate the RSA training programs delivered in 2011: a participant evaluation form; pre-course questionnaire; and post-course questionnaire. The pre and post-course questionnaires were designed to assess changes in knowledge, skills and confidence pertaining to the responsible service of alcohol. Assessment was undertaken using the SITHFAB009A Certificate III Hospitality Delivery and Assessment Plan. The questionnaires contained 26 questions pertaining to the responsible sale and service of alcohol, assisting customers to drink within appropriate limits, assessing alcohol-affected customers and identifying customers to whom sale or service must be refused, and refusing to provide alcohol. One point was awarded for each correct answer, with the final score ranging from zero (indicating no knowledge) to 26 (indicating the highest level of knowledge). Self-rated confidence of participants to recognise intoxication and refuse service to an intoxicated patron was determined using a five-point scale. The participants were required to answer all questions in each element correctly to receive their certification. The same questionnaire was administered pre and post training to identify the level of competency achieved by attending the training program. 3.6.1.3
Evaluation results
For the 2011 training programs conducted by the HPU, 339 participants completed the pre and post-course questionnaires. In summary: the age of participants ranged from 17 to 54 (the average age of participants was 20.2); 7
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
the participants included 10 UWA staff, 261 UWA domestic students and 46 UWA international students; 149 males and 187 females attended; 191 participants were members of a UWA social club; and 64 participants were members of a UWA sporting club.
Evaluation of the RSA training programs conducted in 2011 found that all participants displayed an increased RSA knowledge, had increased confidence in their ability to recognise an intoxicated patron and had increased confidence in refusing service to an intoxicated patron. Using the pre-course questionnaire, the average number of correct answers to the RSA knowledge quiz among participants was 19.48/26 (scaled to 74.92/100). Post-course, this increased to 25.71/26 (scaled to 98.88/100) (Figure 1.0). Figure 1.0
Change in RSA knowledge
As shown in Figure 2.0 self-rated confidence scores to identify an intoxicated patron improved from an average of 3.61/5 (moderately/quite confident) to 4.48/5 (quite/extremely confident). Figure 2.0
Change in confidence in identifying an intoxicated patron
As shown in Figure 3.0 self-rated confidence scores to refuse service to an intoxicated patron improved from 3.71/5 (moderately/quite confident) to 4.49/5 (quite/extremely confident). Figure 3.0
Change in confidence in refusing service to an intoxicated patron
8
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
3.6.1.4
Participant feedback on the RSA training program
Participant feedback on the RSA training program was conducted using a nine-item questionnaire. Four questions were based on how new the content was to the participants, ease of understanding, quality of presentation and the relevance of the content. Five open-ended questions asked participants to comment on strengths, weaknesses, other issues and overall impressions of the training program. These forms were completed by participants at 15 of the RSA training programs held in 2011. In summary: the age of participants ranged from 17 to 54 (the average age of participants was 20.2); the participants included 10 UWA staff, 261 UWA domestic students and 46 UWA international students; 149 males and 187 females attended; 191 participants were members of a UWA social club; and 64 participants were members of a UWA sporting club. Based on the collated participant evaluation forms: 40% of participants stated that the material was „somewhat new‟ or „very new‟ to them; 99.1% of participants found the material was „easy to understand‟ or „very easy to understand‟; 99.5% of participants indicated that the presentation was „good‟ or „very good‟; and 93% of participants agreed that the content was „somewhat relevant‟ or „very relevant‟. 3.6.1.5
Website visits
From 1 January 2010 to 31 December 2011 there were 580 visits to the RSA training webpage and 1,743 visits to the RSA training registration form. From 1 March 2012 to 30 April 2012 there were 69 visits to the RSA training webpage and 39 visits to the RSA training registration form. 3.6.2
Evaluation of the Level 2 Event Management training program
3.6.2.1
Number of training programs delivered and attendance
During the project period, 16 Event Management training programs were delivered. The pilot training program was delivered in October 2010. In 2011 and 2012, 10 and five training programs were conducted, respectively. Each program was facilitated by a HPU staff member. A total of 207 attendees have completed the training, including 15 UWA staff and 190 UWA students from the Guild Executive, UWA sporting and social clubs, and residential student associations. 3.6.2.2
Evaluation methodology and tools
The HPU developed three tools to evaluate the Event Management training program: a participant evaluation form; pre-course questionnaire; and post-course questionnaire. The pre and post-course questionnaires were designed to assess changes in knowledge, skills and confidence pertaining to event management at UWA, including in relation to the advertising and responsible service of alcohol. The assessment questionnaire contained 10 questions. One point was awarded for each correct answer, with the final score ranging from zero (indicating no knowledge) to 10 (indicating the highest level of knowledge). Self-rated confidence of participants to manage an event at UWA and to manage an alcoholrelated incident at an event was determined using a five-point scale. 9
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
The same questionnaire was administered pre and post training to identify the level of competency achieved by attending the training program. 3.6.2.3
Evaluation results
For the 2011 and 2012 training programs a total of 198 participants completed the general data collection component of pre and post-course questionnaires. In summary: the age of participants ranged from 17 to 54 (the average age of participants was 21.5); attendance included 14 UWA staff, 146 UWA domestic students and 31 UWA international students; 76 males and 119 females attended; 100 participants were members of a UWA club; and 19 participants were members of a UWA sporting club. The pre and post-course questionnaires were completed by 134 participants attending the 2011 training programs. The evaluation found that participants displayed increased event management knowledge, had increased confidence in their ability to manage an event and increased confidence in managing an alcohol-related incident at an event. Using the pre-course questionnaire, the average number of correct answers to the event management quiz was 6.92/10. Post-course, this increased to 9.69/10 (Figure 4.0). Figure 4.0
Change in event management knowledge
Self-rated confidence scores to manage an event at UWA improved from 2.99/5 (moderately confident) to 4/5 (quite confident) (Figure 5.0). Figure 5.0
Change in confidence in managing an event at UWA
As shown in Figure 6.0 self-rated confidence scores to manage an alcohol-related incident at an event improved from 2.96/5 (moderately confident) to 4/5 (quite confident). 10
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
Figure 6.0
3.6.2.4
Change in confidence in managing an alcohol-related incident at an event
Participant feedback on the Event Management training program
Participant feedback relating to the Event Management training program was conducted using the same nine-item questionnaire that was utilised for the RSA training program. These forms were completed by participants at 15 of the Event Management training programs held in 2011. Based on the collated participant evaluation forms: 43.2% of participants stated that the material was „somewhat new‟ or „very new‟ to them; 95.9% of participants found the material was „easy to understand‟ or „very easy to understand‟; 93.8% of participants indicated that the presentation was „good‟ or „very good‟; and 84.9% of participants agreed that the content was „somewhat relevant‟ or „very relevant‟ to them. 3.6.2.5
Website visits
From 1 January 2010 to 31 December 2011 there were 320 visits to the Event Management training webpage and 482 visits to the Event Management training registration form. From 1 March 2012 to 30 April 2012 there were 23 visits to the Event Management training webpage and 11 visits to the Event Management training registration form. 3.7
Further information and training program enrolment details
For further information about the RSA or Event Management training programs or to register to attend, visit the HPU website at www.student.uwa.edu.au/life/health/fit.
11
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
4.0
Objective 3 - To develop a peer leadership program incorporating studentinitiated events
4.1
Background
As part of the third phase of the TAP, the HPU led the development of a peer leadership program for UWA students titled the Event Management Funding Program (EMFP). The EMFP was inspired by the Local Drug Action Group‟s Fogarty Foundation Youth Leadership Program. In 2011, UWA students who had completed the RSA and Event Management training programs were given the opportunity to apply for up to $250 in funding through the HPU to plan, deliver and evaluate a University-relevant event. The program has encouraged students to act as proactive community role models while attempting to educate and equip them with the skills and confidence to effectively manage events, and raise youth awareness of alcohol and drug-related issues among their peers. 4.2
Project aims and target groups
The aims of the EMFP were to: increase students‟ knowledge about alcohol and other drug-related issues; develop students‟ leadership skills; develop students‟ understanding of needs analysis and community action; develop students‟ event planning skills; and build an effective student support network. The primary target group for the EMFP consisted of committee members of UWA faculty student societies, residential student associations, and sporting and social clubs. The secondary target group comprised all UWA community members who had event management responsibilities in relation to alcohol. 4.3
Consultation and community involvement
In July 2010 the HPU convened an Advisory Committee and a Steering Committee to assist in the planning, development and implementation of the EMFP. The program was based on a student-led approach. To obtain a broad cross-section of students for the Steering Committee, the Advisory Committee was convened first to identify potential student representatives. In addition to two HPU staff members, the Advisory Committee consisted of 11 members represented by the North Metro Community Drug Service, Local Drug Action Group (Inc.), UWA UniMentor Program, Guild Volunteering Hub, UWA Sport & Recreation Association, Student Guild, and the five UWA residential colleges. The HPU sent an Expression of Interest to each of the students that were identified as potential Steering Committee members, which provided an overview of the program and a summary of what would be required of the members. The resultant Steering Committee comprised two HPU staff members and 11 UWA students. During the project period, the Advisory Committee convened on one occasion before being consulted via email. The Steering Committee met on three occasions to discuss and make decisions regarding the program resources and implementation plan. 4.4
Components of the Event Management Funding Program
The three key implementation components of the EMFP were: 12
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
a resource pack; information dissemination; and a funding pathway.
Resource pack A resource pack was developed for students interested in participating in the program. The pack contained a PowerPoint presentation, Funding Application Guidelines, Funding Application Form and an Evaluation Form.
Information dissemination When students approached the HPU for assistance they were provided with an overview of what types of events would/would not receive funding through the EMFP and would discuss the suitability of events and ideas they may have had for events with the HPU staff. The HPU Project Officer became the key source of support and guidance for the students applying for funds to deliver University-related events.
Funding pathway The pathway for the participants wanting to take part in the EMFP was identified as follows: 1. Complete the RSA and Event Management training programs. 2. Commence planning an event. 3. Discuss the event with a staff member from the HPU. 4. Submit an Event Management Funding Application Form to the HPU. 5. Event Management Funding Application Form approved or declined by the HPU. 6. If approved, complete the comprehensive Event Management Plan template. 7. Conduct the event. 8. Complete the evaluation process.
4.5
Promotion of the Event Management Funding Program
Details of the EMFP were promoted on the UWA HPU‟s website, and through the RSA and Event Management training programs. As previously noted, completion of these training programs was a prerequisite to being considered for event funding. 4.6
Funding period
As outlined in Table 2.0 seven rounds of funding were held. Table 2.0 2011 Submission dates for the Event Management Funding Program Round 1 2 3 4 5 6 7 4.7
Closing date Friday 20 May 2011 Friday 24 June 2011 Friday 22 July 2011 Friday 26 August 2011 Friday 23 September 2011 Friday 28 October 2011 Friday 25 November 2011
Review of applications meeting date Tuesday 31 May 2011 Tuesday 28 June 2011 Tuesday 25 July 2011 Tuesday 30 August 2011 Tuesday 27 September 2011 Tuesday 1 November 2011 Tuesday 29 November 2011
Participant feedback
Feedback from the Advisory Committee and Steering Committee was positive. The committee members acknowledged the importance of funding and support for Event Managers to help ensure that safer and more enjoyable events are conducted on all UWA premises by staff, 13
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
students and external users. Feedback from students who managed events funded through the EMFP was also very positive. 4.8
Evaluation of Objective 3
For the duration of the EMFP the HPU: received 12 enquiries about the program; approved seven events for funding; disseminated a total of $1,570.75 in funding; declined to fund three events. Table 3.0 lists the events that received funding through the EMFP. Table 3.0 Events funded in the Event Management Funding Program Event date 15/4/11 18/4/11 12/5/11 14/5/11 27/5/11 14/10/11 21/10/11
Event name Duckstein Brewery Expedition Perth International Quiz Night Hyper Science Party Eurovision Song Contest Party Cocktail Party Round Table Charity Dinner Annual Cocktail Party
Organising body KAOS (UWA German Club) Perth International Science Union of UWA UWA German, French and Italian Clubs Health Science Society St Catherine‟s College UWA Post Graduate Student‟s Association
An Evaluation Form was developed by the HPU to collect information about the events that were funded, including the number of people in attendance, a breakdown of staff and student attendance numbers, the age of attendees and gender distribution. The Event Managers were also asked to note whether the event objectives were achieved, what worked well and what would be done differently for future events, actual versus planned expenditure, event partners, the usefulness of the Event Management and RSA training programs and whether any alcohol-related incidents occurred at the event.
14
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
5.0
Objective 4 - To extend the reach of an early education program to reduce developmentally harmful substance use
5.1
Background
Mental Health First Aid (MHFA) is the help given to someone developing a mental health problem or in a mental health crisis. The first aid is given until appropriate professional help is received or until the crisis resolves. The MHFA program has several courses available: the 12-hour Adult MHFA course covering how to assist adults; the 14-hour Youth MHFA course covering how adults can assist adolescents; and the 14-hour Aboriginal and Torres Strait Islander MHFA course covering how to assist Indigenous Australians. The crisis situations covered are: suicidal behaviours; self-harm; acute stress reaction; panic attacks; and acute psychotic behaviour. The mental health disorders addressed are: depression; anxiety disorders; schizophrenia; and bipolar disorder. The YMHFA course also covers eating disorders. Participants learn the signs and symptoms of these mental health disorders, where and how to get help and what sort of help has been shown by research to be effective. In November 2004, UWA initiated a coordinated and collaborative approach to improving the mental health literacy of its community through the introduction of the MHFA training program. The first course introduced at UWA in 2004 was the Adult MHFA course. In 2007 the Youth MHFA course commenced delivery. At the conclusion of the courses, participants are awarded a Certificate of Completion. 5.2
Project planning and development
The aim of Objective 4 was to establish regular YMHFA (and more recently MHFA) training programs at the University. The strategy objectives were identified as: building the capacity of the organisation to promote positive mental health; providing support through effective education regarding early intervention and prevention services; and raising mental health literacy within the UWA community. The YMHFA training program has been extended and made available to a greater number of student leaders; thereby demonstrating a risk reduction approach to prevention. Previously, two trainers have been required to deliver three training programs per annum to retain their accreditation. To enable the delivery of additional programs, it was determined that a third trainer was required at UWA. An Expression of Interest process was conducted, which saw a Psychologist from Student Support Services recruited to become accredited to deliver the YMHFA training program. In mid-2010, the HPU approached the School of Population Health regarding the potential delivery of YMHFA training to their students. The School of Population Health viewed this suggestion positively and a partnership was entered into with the aim of improving mental health literacy among students from the Faculty of Medicine, Dentistry and Health Sciences. The objectives of this partnership have been to: assess interest in YMHFA training in the School of Population Health; improve mental health knowledge and skills by providing YMHFA training; establish a sustainable project; and contribute to the healthy functioning of the UWA community. 15
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
In 2011, a partnership was developed between the HPU and the Faculty of Law to develop and deliver a Mental Health Awareness Program. To enable a greater number of students from the Faculty of Law to partake in the Mental Health Awareness Program, the following suite of strategies was delivered in 2011:
a 45-minute lecture that provided tips on how to manage stress, as well as the provision of information and UWA support service details from the University‟s Counselling Service, Law Faculty Academic Staff and student representatives; four three-hour Mental Health Awareness Workshops, which provided an overview of mental health disorders, screened a Resilience in Law DVD, and provided strategies to promote and assist colleagues to access support; two 12-hour MHFA courses.
Following the evaluation of the first two Mental Health Awareness Workshops an additional onehour module was developed. This module introduced the concept of a holistic self-care plan for students to use as a tool to achieve a healthy study-life balance. 5.3
Consultation and community involvement
As noted in section 5.2 the HPU established a number of new partnerships to extend the reach of the YMHFA program with the funding secured through the Community Level Initiative. In particular, partnerships were developed with the Faculty of Medicine, Dentistry and Health Sciences and the Faculty of Law to enable training programs and education strategies to be delivered to students studying these disciplines. Due to the general interest and demand for places in the training program, the HPU was successful in receiving additional funding through the UWA Vice Chancellor‟s Discretionary Fund to have an additional staff member (mental health nurse) trained to deliver the course to international students. This occurred through the University‟s International Mentally Healthy Project and has assisted in increasing the sustainability of the training at UWA. 5.4
Evaluation of Objective 4
5.4.1
Training attendance numbers and funding source
Between 2005 and 2012, 432 UWA staff and students completed the MHFA training delivered by the HPU1. From April 2010 to April 2012, 13 courses were delivered by the HPU (two to the Faculty of Law, six to the School of Population Health, three to the residential colleges and two to the UniMentor Program). A total of 239 staff and students attended the training run by the HPU, representing a 96% increase from the previous two-year period. This demonstrates that the objective of extending the reach of the program has been achieved. Figure 7.0 illustrates the number of participants attending the training each year from 2005 to 30 April 2012. Of the 239 staff and students trained by the HPU during the funding period: 118 were funded through the National Binge Drinking Strategy; 86 were funded by the residential colleges; 17 were funded through the International Mentally Healthy Project; and 18 were funded through the UniMentor Program. 1
During this time period, UWA Safety and Health has also been delivering the MHFA course to staff through Organisational and Staff Development Services. 16
The University of Western Australiaâ€&#x;s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
Figure 7.0
Mental Health First Aid training attendance by year 140
111
120
92
100 Attendance number
80 60
62 33
38
40
41
36
19
20 0 2005
2006
2007
2008
2009
2010
2011
2012 (to May)
Year
5.4.2
Evaluation methodology and tools
Assessment of knowledge and skills was undertaken using the Mental Health First Aid Literacy Assessment Tool. This assessment questionnaire contained 18 statements on how to identify symptoms of mental illness, referral pathways (who to go to for help) and how to take action. One point was given to each of the correct answers and the final score could range from zero (indicating no knowledge) to 18 (the highest level of knowledge). Participant recognition of depression, schizophrenia and substance use disorders was measured in a vignette (percentage correct). Self-rated confidence of participants in helping someone with a mental health problem was determined using a five-point scale. Each participant was provided with an identical questionnaire at the beginning and end of the course. To evaluate the efficacy of the training course, the pre-course responses were compared to the post-course responses; and the differences were analysed. 5.4.3
Evaluation results: Pre and post-course questionnaires
During the evaluation period, 132 participants completed the pre and post-course evaluation questionnaires. The evaluation sample comprised 97 students from the School of Population Health and 35 students from the Faculty of Law. The age of participants ranged from 17 to 53 years, with the average age being 21.74 years. Just over two thirds of participants were female. The mean mental health knowledge (literacy) score of participants was 9.935/18 (55% correct) pre-course and 16.335/18 (91% correct) post-course. This indicates that after the training course all participants reported an increased general knowledge about mental health (Figure 8.0). Figure 8.0
Change in mental health knowledge (literacy)
17
The University of Western Australiaâ€&#x;s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
All participants showed a significant difference between pre and post-course diagnosis and recognition scores. The mean pre-course score was 76%, which increased to 97.5% postcourse. This indicates that after the training course, participants reported an increased ability to recognise mental health disorders (Figure 9.0). Figure 9.0
Change in the recognition of mental health disorders
As shown in Figure 10.0 all participants showed a significant difference between pre and postcourse diagnosis and recognition scores for the specific mental health disorders of depression, schizophrenia and substance use disorder. Figure 10.0 Change in the recognition of specific mental health disorders
All participants reported greater confidence in helping someone with a mental health disorder and were more likely to provide appropriate help. The mean pre-course score was 2.185/5, which increased to a mean score of 3.815/5 post-course. Figure 11.0 illustrates this result. Figure 11.0 Change in confidence in helping someone with a mental health disorder
All participants increased their competency in using the ALGEE Mental Health First Aid Action Plan to help people with a mental health disorder. The mean pre-course score was 1.58/5, which increased to 4.275/5 post-course (Figure 12.0). 18
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
Figure 12.0 Change in competency in using the ALGEE Mental Health First Aid Action Plan
5.4.4
Faculty of Law Mental Health Awareness Program: Workshop evaluation
As part of the quality assurance process for the Mental Health Awareness Program, the HPU conducted evaluation at the end of the workshops to assess participant levels of satisfaction with the content presented. Evaluation of participants‟ experience of the workshops was conducted using a nine-item questionnaire. Four questions were based on how new the content was to the participants, ease of understanding, quality of presentation and relevance of content. Five open-ended questions asked participants to comment on strengths, weaknesses, other issues and overall impressions of the program. All participants were students studying within the Faculty of Law. Recruitment occurred via emails distributed by the Law Student's Society at UWA (Blackstone). A total of 81 students completed the workshop (48 completed the two-hour workshop and 33 completed the three-hour workshop). The participant evaluation form was completed by 73 students (90% response rate). In summary: 71% of participants stated that the material was „somewhat new‟ or „very new‟ to them; 97% of participants found the material was „easy to understand‟ or „very easy to understand‟; 96% of participants indicated that the presentation was „good‟ or „very good‟; and 90% of participants agreed that the content was „somewhat relevant‟ or „very relevant‟ to them. 5.5
Further information and training program enrolment details
For further information about the MHFA training program or to register to attend, visit the HPU website at www.student.uwa.edu.au/life/health/fit.
19
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
6.0 Dissemination of the project outcomes The following strategies have been implemented to disseminate information about the third phase of the TAP, including the evaluation results.
The Director of Student Services presented information about Phase 3 of the TAP (including evaluation results) at a meeting of the Mataricki Network of Universities on 19 and 20 September 2011. The Matariki Network of Universities (MNU) is a select international group of outstanding universities, with each member leading international best practice in research and education based on long academic traditions.
A poster presentation was delivered at the Public Health Association of Australia‟s 41st Annual Conference and pre-conference workshop on alcohol, which was held from 25 to 28 September 2011. The HPU presented a poster titled A Toolkit For Managing Alcohol at the University of Western Australia’s Events. The poster outlined the four objectives under Phase 3 of the TAP, noted the primary and secondary target groups of the TAP, acknowledged the Australian Government as a funding body, and included graphs to visually demonstrate the positive evaluation data that had been collected in relation to the RSA, Event Management and MHFA training programs.
An official launch was conducted for the event management toolkit on 23 September 2011. At the event, copies of the toolkit were available and resources were displayed to show the RSA, Event Management and MHFA training program evaluation results.
An article titled Sobering guidelines for students was included in the September 2011 edition of the Subiaco Post. The article focused on the launch and content of the event management toolkit.
An article was included in UWA‟s October 2011 UniNews publication titled The tools are here for happy, healthy events. The article promoted the availability of the toolkit, and the RSA, Event Management and MHFA training programs.
A brief article titled New event management toolkit appeared in the Alcohol Action Station Enewsletter edition number 12; promoting the availability of the toolkit.
The HPU disseminated an all-staff email to advise of the availability of the event management toolkit, as well as the RSA and Event Management training programs.
The HPU sent a letter to the event management toolkit Steering Committee members to thank them for their contribution to the resource, advise of the availability of the toolkit, promote the RSA and Event Management training programs, and to provide information about the opportunity for students to receive event funding through the EMFP.
Details about the TAP Phase 3 strategies and evaluation results have been presented and discussed at meetings attended by HPU staff.
The HPU has received queries about the event management toolkit from national and international agencies, including other tertiary institutions. The HPU has referred these agencies to the TAP website for electronic copies of the project materials.
The TAP Phase 3 Summary Report will be made available on the TAP website and disseminated to key stakeholders.
A follow-up article will be included in UniNews to remind staff and students of the availability of the event management toolkit and associated training programs.
The TAP strategies and evaluation results will continue to be presented in relevant forums. 20
The University of Western Australia‟s Tertiary Alcohol Project – Phase 3: Project Summary Report (20 April 2010 – 30 April 2012)
7.0
Project administration and contact details
Organisation
The University of Western Australia
Project name
Tertiary Alcohol Project – Phase 3
Project period
20 April 2010 – 30 April 2012
Project funding sources
Australian Department of Health and Ageing National Binge Drinking Strategy Community Level Initiative
The University of Western Australia Registrar‟s Initiative Funding
Local Drug Action Group (Inc.) STRIVE Grant
Project Manager
Ms Tricia Wylde Manager Health Promotion Unit Student Services University of Western Australia
Telephone number
(08) 6488 1734
E-mail address
Tricia.Wylde@uwa.edu.au
Postal address
Health Promotion Unit UWA Medical Centre M319, 35 Stirling Highway CRAWLEY WA 6009
Report author
Ms Gemma Jahn Project Officer Health Promotion Unit Student Services University of Western Australia Telephone: (08) 6488 4230 E-mail address: Gemma.Jahn@uwa.edu.au
Fax number
(08) 6488 1078
Project Manager signature
21
Health Promotion Unit The University of Western Australia M319, 35 Stirling Highway Crawley WA 6009 Email: tricia.wylde@uwa.edu.au
CRICOS Provider Code: 00126G
UniPrint 96867