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2020 NAPA Black Book

Page 56

Recordkeepers • NAPA Firm Partners

MassMutual

Milliman, Inc.

Springfield, MA • www.MassMutual.com

Seattle, WA • www.milliman.com

Key Contact(s)

Key Contact(s)

Teresa Hassara • 860.562.3303 • hlaroche@massmutual.com

Firm Profile MassMutual’s Workplace Solutions offers a holistic portfolio that includes a full range of retirement plan products and services, as well as array of voluntary insurance products available to individuals through their employer. Our innovative, award-winning tools are designed to help both employers and employees unlock the power of all their benefits.

Primary Market(s) Served

Kyle Hughes • 214.863.5069 • kyle.hughes@milliman.com Gerald Erickson • 952.820.2401 • gerald.erickson@milliman.com

Firm Profile Since 1947, Milliman has provided expert retirement plan recordkeeping, administration, and consulting for public, private, not-for-profit, multiple employer plan, and Taft-Hartley clients across a broad range of industries. Our experience includes 401(k), 403(b), 457, ESOPs, cash balance, traditional pension, money purchase and nonqualified DC plans. We combine decades of employee benefits experience, the highest client service standards, and leading-edge technology to create an integrated, engaging experience for plan sponsors and participants.

Primary Market(s) Served Plans/Participants Served by Type [As of 6/30/20]

NAPA BLACK BOOK 2020

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401(k) .................................................................... 20,138 / 1,795,146 403(b)......................................................................... 2,738 / 243,220 457............................................................................. 1,767 / 235,899 Cash Balance .............................................................................. 0 / 0 Defined Benefit (Traditional) ...................................... 2,838 / 550,000 Money Purchase............................................................... 126 / 2,706 NQDC ............................................................................... 237 / 4,594 Other...................................................................................... 237 / 23

Total Assets Administered $163,400,000,000

Plans by Channel [Direct / Advisor] 0 / 100

Platforms Used Proprietary record keeping platform

Asset Allocation Funds

Plans/Participants Served by Type [As of 6/30/20] 401(k) ............................................................................ 831 / 826,971 Defined Benefit (Traditional) ...................................... 343 / 1,112,589

Total Assets Administered $116,436,861,102

Plans by Channel [Direct / Advisor] 5 / 95

Platforms Used FIS OmniPlus

Asset Allocation Funds Milliman provides a completely open architecture platform

MassMutual RetireSMARTsm by JPMorgan • MassMutual Select T. Rowe Price • Legg Mason Total Advantage • IndexSelect • 28 Target-Date fund families available on our platform

Advisor Support Services

Advisor Support Services

Compliance Support • Plan Benchmarking

External Wholesalers Focused on Advisors .................................... 48 External Wholesalers Focused on Institutional ............................... 24 Internal Wholesalers Focused on Advisors ..................................... 17 Internal Wholesalers Focused on Institutional .................................. 7 Compliance Support • Plan Benchmarking • Target-Date Evaluation Tools • Training for DC Plan Sales/Service • Investment Committee Meetings

Participant Support Services In-Plan Lifetime Income Options • Rollover Services • Call Center Support • Facebook Page • Smartphone Access to Participant Balances • Smartphone Transaction Access for Participants

External Wholesalers Focused on Advisors ...................................... 6 External Wholesalers Focused on Institutional ................................. 4

Participant Support Services Rollover Services • Call Center Support • Smartphone Access to Participant Balances • Smartphone Transaction Access for Participants

Plan Sponsor Service(s) Available Milliman offers plan design/optimization consulting, compliance services, total retirement outsourcing, plan sponsor site with dashboard/robust reporting, legislative updates, actuarial consulting, with a personalized, high-touch approach.

Plan Sponsor Service(s) Available MassMutual is a trusted provider of industry-leading wellness solutions. This includes workplace employee benefit and retirement plan services, investment management and financial technology.

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