Programs

Recommendations for Addressing City-Wide Needs covers daily needs, education, civic, social, physical, and economic action items for use by UPO, government agencies, and service providers to improve the quality of life for all residents in the District of Columbia. Agency-Level Needs identifies and prioritizes key organizational needs for UPO.

Finally, a comprehensive needs assessment is then conveyed on a ward-by-ward basis. Each ward is detailed and contained in what can be used as a stand-alone document. Stakeholders may examine the information and use it to formulate plans, activities, and relevant decisions that affect residents within a specific ward. Each ward’s needs assessment also includes needs and recommendations specific to that ward.

Programs

The programs and services that UPO offers are listed below. Thanks to funding from the CARES Act, UPO was able to implement many new programs to better serve customers during the unique and trying circumstances that the COVID-19 pandemic presented.

Advocacy Affordable Housing Development Child and Adult Care Food Program Comprehensive Treatment Center (CTC) CREATE After School Program Culinary Arts Training Early Head Start and Home Visiting Program EBT Service Centers Emergency Rental Assistance Program Employment Placement Services Foster Grandparent Program Household Food Distribution Housing Counseling Joseph A. Beavers Scholarship Fund Mental Health Counseling Mortgage Default Counseling Permanent Supportive Housing (PHS) Services Providing Opportunities with Educational Readiness (P.O.W.E.R) Quality Improvement Network (QIN) Technical Assistance to Childcare Providers Quarantine Support for Families Shelter Hotline Shelter-Plus CARE (SPC) Strength-Based Family Worker Training Summer Youth After-School Program Volunteer Income Tax Assistance (VITA) Program