Upgrading VMware View Desktops and Clients
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The desktop and client components that you can upgrade include View Client for Windows, View Client for Mac, thin clients provided by VMware partners, and the View Agent, which runs inside the operating systems of View desktops. This chapter includes the following topics: n
“Upgrade View Agent,” on page 47
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“Upgrade View Composer Desktop Pools,” on page 48
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“Upgrade View Clients,” on page 49
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“Upgrade View Local Mode Clients,” on page 50
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“Upgrade Offline Desktop Clients to View Client with Local Mode,” on page 51
Upgrade View Agent The strategy for upgrading View Agent depends on the type of desktop source. This procedure provides an overview of the tasks you must perform to upgrade View Agent in a variety of virtual machines used as desktop sources. To complete some of these tasks, you might need the step‑by‑step instructions found in the vSphere Client online help or in the VMware View Administration document, available by clicking the Help button in View Administrator. IMPORTANT If you are upgrading View Agent from a version earlier than 4.5 and if you have used a group policy object (GPO) to disable Windows firewall, the installer returns one of the following errors and the upgrade is rolled back: n
Error 28014. Unable to close the firewall.
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Warning 28013 Unable to open the firewall.
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Internal Error 28051 Shared Access.
If you encounter error 28014 or warning 28013, you must use a GPO to enable firewall services and run the installer again to upgrade the agent. If you encounter internal error 28051, click OK in the error message box to continue the upgrade.
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