Review Copies
United Nations Publications offers fifty (50) per cent off the list price to customers in selected developing countries. For a list of eligible countries, please visit unp.un.org/DiscountPricing.aspx. The discount only applies to titles produced as part of the UN publications programme and will not include publications from specialized agencies, funds and programmes.
United Nations Publications is pleased to provide review copies of any title in our catalogue at a 50% discount off the list price and free shipping. You may purchase up to five examination copies per year at this special price. Once you have selected a publication, please write us on your institution’s letterhead stating its title, and ISBN and send your request by mail to publications@un.org
Returns Policy
If you decide to adopt the title as a course textbook, a refund may be claimed for the examination copy you purchased. To request a refund, please write or fax us on your institution’s letterhead providing information on the order (quantity, date, semester) placed by your institution’s bookstore. Please allow approximately 2 weeks for processing and delivery. All requests are subject to availability and approval.
Returns are permitted for books purchased directly from United Nations Publications in New York under the following conditions:
Media Review Copies
1. Retail and wholesale customers: Books must be returned no sooner than 90 days from date of invoice and no later than one year from date of invoice.
Review copies are made available upon request at the discretion of UN Publications. However, United Nations Publications requires that the request be made in writing on your organization’s letterhead. Please send your requests to: publications@un.org
Payments We accept American Express, VISA, MasterCard and Discover credit and debit cards, checks and money orders.
2. All other customers: Books must be returned within 60 days from the date of the invoice.
HOW TO ORDER
Pricing Policy - Geographic Discounts
Rights and Licensing
3. Books must be in resalable condition. 4. For full credit, a returns form must be completed and a copy of the invoice must be enclosed with returns. Returns without invoice will be credited/refunded at 40% of the net invoice value. 5. CD-ROMs and other electronic products can be returned for replacement only. Posters or gift items cannot be returned. 6. All items must be returned at customer’s expense. To ensure receipt, all returns must be shipped via traceable means. We will not be responsible for lost shipments. 7. Books returned which are purchased from other sources will be discarded and no credit will be issued.
United Nations Publications grants rights to translate, reproduce, or publish electronic editions of United Nations content. For rights information, please contact:
United Nations Publications Rights and Licensing Office 300 East 42nd Street IN-917B New York, NY 10017, USA Tel: 1-212-963-9356 Fax: 1-212-963-3489 E-mail: publications@un.org
8. Returns by mail should be sent by traceable means to:
National Book Network Attn: Returns Department 15200 NBN Way Blue Ridge Summit, PA 17214
QUICK ORDER
9. A refund check for any orders paid by check or money order will be issued upon request. Credit or debit card purchases will be refunded to the same card. Returns from account holders will be credited to their account. 10. To request return of damaged/incorrect books, please contact our Customer Service team at: order@un.org. Shipping or handling costs associated with returns cannot be reimbursed.
online at un.org/publications phone: 1-888-254-4286 fax: 1-800-338-4550 email: order@un.org
Claims All claims for shortages or damaged items and requests for proof of delivery must be made within 30 days. Claims regarding payments and non-receipt of orders must be made within 30 days of receipt of statement. All claims must be submitted by e-mail at order@un.org Standing Orders United Nations Publications provides a wide selection of subjects, series and titles on standing order. Publications are automatically shipped to customers as soon as they become available. The Standing Order service includes several options: overall, category, series and individual titles. For orders and inquiries please contact our Customer Service department at publications@un.org or visit our website at publications/standingorder.aspx.
un.org/publications
order@un.org
UNITED NATIONS PUBLICATIONS
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