PALS Connects Neighbors with Neighbors

Retired school teacher Patti Crookston has always enjoyed volunteering – something she did for many years before moving to The Chapel Hill Community’s Kroft Commons nearly five years ago.

Observant by nature, Crookston has always been quick to pick up on others’ needs. She engages with neighbors who seem lonely, troubled or unhappy to determine their challenges and needs, particularly residents who live alone or don’t have frequent visitors.

Last year as the COVID-19 pandemic raged on, Crookston had an idea. She and other independent living residents began increasing their support of one another when loved ones could no longer visit. Crookston appreciated the sense of family that developed within the community, but she knew it could be even better.

“Pairing residents with one another – one who could use extra support with one willing to give – seemed like a great next step in keeping our community together,” Crookston said.

“I organized my thoughts, put the plan on paper and created a name for the initiative: People And Lives Saved. We now have about 25 pairs of PALS buddies, many of whom have formed very special bonds.”

Crookston recommends at least 15 minutes of contact via text, email, phone calls or visits each week, but each pair of buddies determine the frequency. Some play cards or games together, some read and discuss books and some simply chat on a regular basis.

“PALS is a win-win,” Crookston said. “Those who need help or companionship receive it, and those who provide support have a feeling of purpose and the joy that comes with volunteer service. I encourage those who choose to participate to put their own spin on it.”

“We’re all in the same boat, feeling somewhat isolated during the pandemic,” she continued. “But at Chapel Hill, we’re surrounded by our community family – that’s what makes PALS so awesome and important.”