IT
Paul Sumption and Paul Barrow
The IT facility plans, develops, maintains and manages the whole IT infrastructure for the staff located at the Centre for Stem Cell Research as well as some servers and services located at some other Stem Cell Institute sites. In addition they are responsible for the migration and planning of the IT infrastructure when the Stem Cell Institute relocates to its new building in 2017. Services: Hosting and running websites for the Bioinformatics service Bioinformatic server management and installation / advice on Bioinformatic packages Hardware and software purchases Development and day to day maintenance of the IT systems used within the CSCR building General computer support and advice to the research, teaching and administrative occupants of the CSCR building Liaising with the University Computing Service concerning support and security issues to ensure the security and correct use of up to 400 computing resources Monitoring and improving network performance and security Co-ordinating and liaising with other IT staff that are part of the SCI VoIP phone system Wireless access Managed printing and data storage Offsite data storage and server replication in liaison with the Clinical School Computing Service The IT team have a help desk system, the core hours for this are 9am - 4.30pm. Users submit a support request and are issued a 'ticket' which then tracks progress on their request.
Staff IT Technician - Paul Barrow The SCI's primary help desk contact, his areas of speciality are Windows Server 2008, Windows 7 and general desktop support Computer Officer - Paul Sumption Runs the SCI's core infrastructure (servers, switches and storage) and his areas of speciality are Debian / Ubuntu Linux and large storage systems 66