Figure 7.6 Capacity building framework
To enhance the current skill set of functionaries and to enable them to perform the envisaged tasks more efficiently, the following measures are recommended: 1. It is recommended that for the purpose of training, the entire staff may be divided into four categories: – Operating level: Beldars, foreman, lineman etc. – Supervisory level: Junior Engineers – Managerial level: Assistant Engineers and above who have overall responsibility for management within their zones. – Top management: Superintending/Chief Engineers, Commisioners, Elected Representatives (Councillors, Mayor-in-Council, Mayor etc.) 2 Following training modules are proposed as part of the capacity building programme: – Policy and institutional reforms – Technical – Financial management 3. IT (Information Technology) – Environmental management – Social – Customer services – General like safety procedure, regulations etc A combination of various training tools such as classrooms, case studies, hands on training and cross visits may be employed for each course. The training cell should also work out the training methodology for each programme while designing the courses. A broad outline of training methodology is given in the following section.
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