[ continued ] Appeals
Every resident has the right to appeal any bill received. Appeals to bills must be submitted in writing to the Housing Facilities Office within thirty (30) days of the billing date. Appeals should describe how and why the bill originated and describe the reasons the bill should be waived or reduced in amount and the specific adjustments that are appropriate. Appeals are decided by the RC and reviewed by the Assistant Director for Operations.
Viewing of Damage Charges
To view damage charges, login to my.uncc.edu.
In Rooms, Suites, or Apartments
When a student checks into an assigned room/suite/apartment, he or she is given a Room Condition Report (RCR) to complete. He/she is responsible for completing the form, making note of any damages or missing items in the room/suite/apartment. He/she is required to complete, sign, and return the RCR to the building’s/complex’s checkout box within 72 hours (three days) of move-in. The completed RCR then becomes a record for the condition of the room/suite/apartment when he or she assumed occupancy. This record is compared to the condition of the room/suite/ apartment at checkout. Differences may be billable to the student after check-out. If common area walls or furnishings (including doors and windows) are damaged, the costs will be billed equally to all occupants of the room/suite/apartment unless the individual(s) responsible are identified. Residents are encouraged to submit a Cleaning and Damage Responsibility Form to indicate which resident(s) are responsible for damaged items. The Department of Housing and Residence Life will charge the occupants of a room/suite/ apartment for any necessary restorative services (i.e. cleaning, trash removal, tape removal, wall washing and/or painting, surface refinishing on room doors, desk and dresser tops, bookshelves, closets, etc.). Broken windows should be reported immediately. The Housing Facilities Office will determine who is financially responsible for replacing broken items, including windows.
Decorations
The use of room decorations are encouraged, but some safety and damage guidelines apply. Any electrical device used in the decorating of your room must be UL approved. The use of devices such as strip lights can only be used inside your unit. They cannot be installed on balconies, exterior doors and windows, in bathrooms or in hallways. No decoration may block the use of windows, doors or cause tripping hazards on the floors. All devices are to be unplugged or turned off before leaving your unit. All decorative materials must be intrinsically flameproof or fire retardant or so rendered by treatment with solutions. The use of highly flammable materials, such as real Christmas trees, hay, straw, Spanish moss, cloth ceiling coverings, etc. is prohibited. The use of nails, screws, self-adhesive hooks and/or stickers on varnished or painted surfaces can cause damage for which you will be billed. Please use only regular tape, white poster putty or tacks to hang these decorations and prevent future charges for room damage. Double-sided tape or glue often causes “paint tears” on the sheetrock walls. No drawing, painting or writing on walls is permitted.
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