Cu s to m e r s to r y - Jap an
The Sankyu spirit Text: Makiko Segawa / Photos: Nicolas Datiche
Starting as a small Tokyo-based company, Sankyu has successfully expanded overseas to develop into a fully integrated logistics company - a recognized player in today’s global transportation industry. A history spanning nearly one hundred years; a success story built on sincerity, service and dependability. 28
“N
o matter where I am, whether in Japan or overseas, I pledge sincerity to our customers”, says Katsuyuki Iwamaru, a director at Sankyu. Serving customers with down-to-earth humbleness is at the heart of Sankyu’s philosophy. Humbleness, or kenkyo, is a Japanese trait that permeates Sankyu and doubtless contributed to it becoming one of the leading transportation companies in Japan. Today the parent company, Sankyu Inc., has a 20-billion yen operating income, employs more than 30,000 people and is listed on both
the Tokyo and Fukuoka stock exchanges.
half the fleet.
The logistics arm of Sankyu is ranked as the third largest transportation company in Japan, with 40 branches across its home country and 40 overseas offices, mainly in China and South East Asia.
Thank you The company is named after two regions: Sanyo and Kyushu. Sankyu, a newly coined word, rings like the English “thank you” and reflects the company’s sincerity and the value it places on people, be they staff or customers.
When Sankyu started adding UD trucks to its fleet, it recognized in its fellow Japanese firm many of the philosophies and traits that helped establish Sankyu Inc. over the last century. Today at Sankyu Transport Tokyo Co. Ltd. - one of the transportation units of the Sankyu Group – UD trucks account for
When long-term Sankyu employee Katsuyuki Iwamaru, Land Transportation & Green Logistics Department Director, was posted to the Sankyu Shanghai office one of the first things he did was to ask to survey the routes.
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