3. Smart Indicators 3.3 Smart Governance Strategic plans to promote e‐Government and ICT
Taipei
Taipei City is developing a Plan for the development of e‐ Government in the City. The Plan includes the development of services such as: Citizen Hotline 1999, digital classroom and including various learning processes into Taipei's Education Portal; the 010 Automated Emergency System, video surveillance system and the 119 second‐generation crime reporting system for people with speech or hearing problems. http://tcgwww.taipei.gov.tw/ct.asp?xItem=29433448&ctN ode=54085&mp=100095
Mexico City
Mexico City's General Development Programme 2007‐2012 has included e‐Government as one of the 7 fields that, in a sense, include ICTs, such as: 1. Political reforms: Full rights to the city and its inhabitants. 2. Equality. 3. Instant security and justice. 4. Competitive and inclusive economy. 5. Intense cultural movement. 6. Sustainable and long‐term development. 7. New urban order: efficient services and quality of life for all. In addition, the following programmes also exist: • Citizen Innovation and Government Modernization Programme. • Special Programme to Develop Information and Communications Technology. http://www.cgma.df.gob.mx/wb/cgma/programa_de_inn ovacion_ciudadana_y_modernizacion_g
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