3. Smart Indicators 3.3 Smart Governance Strategic plans to promote e‐Government and ICT
Madrid
The city of Madrid is implementing a roadmap for the development of e‐government. It has also launched a Plan for the implementation of the Law on the Electronic Access of Citizens to Public Services and has carried out various plans to adapt to National Security Systems and Interoperability.
Helsinki
The City of Helsinki is developing the next generation of e‐ Services that are interoperable with other data systems used by the city. The aim is to promote productivity by replacing manual processes with electronic processes. https://asiointi.hel.fi/eservices
Agenda Digital Bilbao 2012 Bilbao
Bilbao is implementing its Bilbao Digital Agenda 2007‐2012. This is a Strategic Plan which aims to promote the improvement of the human, economic and cultural level of Bilbao, both individually and collectively, thereby promoting and using resources provided by information and communication technologies and ensuring equal opportunities for all citizens to access them. The Agenda consists of 40 lines of action / projects spread over 9 fields: Utilities, Public Space, Infrastructure and regulations, Groups, Promotion of the ICT sector, Dissemination, Strategic alliances, Cooperation and the Improvement of the internal management of the City. www.bilbao.net/agendadigital
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