3.2 Smart People • Education and training • e‐Learning • Life‐long training • Human Capital • R&D&i
3.3 Smart Governance • Local Public spending on ICT • Website availability • Strategic plans to promote e‐Government and ICT • On‐line public services • Transparent governance • e‐Democracy • Promoting ICT and innovation
3.4 Smart Mobility • Connectivity and ICT infrastructure • Public Internet Access
3.5 Smart Environment • Security and trust • Culture and identity
3.6 Smart Living • e‐Health • Accessibility and e‐Inclusion
68 69 74 81 83 85
86 87 88 90 94 98 99 102
103 104 110
115 116 119
122 123 127
5