Table of Contents Executive Summary 1. Cities in the digital age, innovation and knowledge 1.1 A journey that began in 2005 • The Second World Summit on the Information Society • Commitment by Local Authorities to implement a Local Digital Agenda in their Territories • The Committee of Digital and Knowledge‐based Cities of UCLG
1.2 Evolution from digital cities to innovative cities • Concept of a smart and innovative city • Characteristics and factors of a smart city
2. Smart Cities Study: The need to assess the progress made by cities 2.1 Methodology implemented to conduct the study 2.2 Cities participating in the study • Socio‐demographic data
3. Smart Indicators 3.1 Smart Economy • Penetration of ICT use in businesses • Financial promotion • Retaining and attracting talent and promoting creativity • Entrepreneurship. Support for entrepreneurship • Business spaces • Internationalization
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