3. Smart Indicators 3.1 Smart Economy Penetration of ICT use in businesses
Penetration of ICT use in businesses PC and Internet usage in enterprises
The reality of the New Digital Society affects companies, just as it affects people, whatever their size. Companies must adapt to this new reality by adapting their culture and the way they organise work to the Digital Economy, encouraging higher levels of commitment from all internal stakeholders of the organisation to the same objectives, and using the information as a strategic resource to relate to other businesses, meet customer needs and identify new business opportunities.
Regarding the percentage of companies that have an Internet connection, the percentage of cities in this case is rather balanced. Of the 14 cities that responded to this question (4 in Africa, 3 in and Latin America, 1 in Asia and 6 in Europe), in 72% of them more than 50% of companies are connected to Internet, and that in 43% of them, between 76% and 100% of companies have an Internet connection. Only 21% of the cities have between 0% and 25% of their companies connected to the Internet.
As part of the study, the cities were asked to state the percentage of businesses that use PCs and that are connected to Internet. Regarding the question on the percentage of businesses that have PCs, of the 13 cities that responded to this question (3 from Africa, 3 from Latin America, 1 from Asia and 6 from Europe), in 69% of them between 76% and 100% of companies used PCs. Penetration of PC and Internet usage in companies by region
Penetration of PC and Internet usage in companies 100% 90%
100%
33%
80%
90%
43%
80%
33%
33%
33%
33%
33%
70% 83%
60%
69%
70%
33% 50%
50%
60%
33%
100%
100%
100%
40%
50%
29%
30%
40% 8% 8%
30% 20%
7%
0 ‐ 25%
26 ‐ 50%
% companies with internet connection 51 ‐ 75%
17%
0%
0% % companies with PC
50% 33%
10%
21%
15%
10%
20%
76 ‐ 100%
% companies % companies % companies % companies % companies % companies % companies % companies with PC with internet with PC with internet with PC with internet with PC with internet connection connection connection connection Africa
Latin America
0 - 25%
26 - 50%
Asia
51 - 75%
Europe
76 - 100%
30