3. Smart Indicators 3.6 Smart Living Accessibility and e‐Inclusion
Tapei
1. Computer Donations Underprivileged:
and
Subsidies
for
the
The Taipei City Government joined hands with Microsoft Taiwan Corp., Acer, Symantec, Trend Micro etc. to help the financially underprivileged obtain computers. For the year 2010, the private sector helped subsidize 600 households in computer purchases. They also helped low‐income households obtain ADSL access at a discount, and offered complete sets of software, training and certification package courses. 2. Free Internet Training for Citizens: Lessons including training for beginners, e‐mail, blogging, image processing etc. http://english.taipei.gov.tw/ct.asp?xItem=1102305&ctNode= 8516&mp=100002
Bilbao
The Social Action, Equality, Cooperation and Citizenship Departments and the Bilbao Ekintza Municipal Agency have worked in recent years to develop digital literacy programmes for groups at risk of exclusion. Many courses are geared to beginner levels in computer use (Windows and Word) and to the most advanced computing skills (internet, email and blogs) as well as to the computerization of Curriculum Vitae and other measures to support access to employment through New Technologies. In Bilbao there are also several KZGUNEA centres, where new courses on e‐Government are offered to teach the users, among other things, how to apply for a standard inhabitant registration slip, access jobs, track official gazettes, process documents with the Provincial Treasury Department or obtain traffic information. http://www.kzgunea.net
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