TLAnnualReport2022-2023

We acknowledge that the lands on which we work are the traditional lands of Treaty One and Treaty Two, the original lands of the Anishinaabe, Cree, Oji-Cree, Dakota, Dene and homeland of the Métis Nation with our water sourced from Shoal Lake #40 and the traditional lands of Treaty Four, the original lands of the Cree, Saulteaux (SO-TOE), Dakota, Nakota, Lakota, and the homeland of the Métis Nation with our water sourced from Buffalo Pound Lake in Qu’Appelle Valley. We respect the Treaties that were made on these territories, we acknowledge the harms and mistakes of the past, and we dedicate ourselves to moving forward in partnership withIndigenouscommunitiesinaspiritofreconciliation.

CEOMESSAGE

HellofriendsofTurningLeaf!

Theyear2022-2023representedayearofnewbeginnings.Withexcitingnewenhancementstoservices,expansion plansfornewregionsandarenewedcommitmenttoexcellence,TurningLeafispoisedtohelpevenmorepeople, better

Inthisannualreport,youwillhearfromleadersthroughoutthisorganizationabouttheprofoundimpacttheyand theirinvaluableteammembersaremaking YouwilllearnaboutourAfter-HoursCrisisResponseteamandthe thousandsofcrisiscallsfromhurtingpeopletheyhaverespondedto.Youwillhearaboutthecommunity’s overwhelmingresponsetoournewserviceinBrandon,Manitoba.Andyouwillhearaboutthemanynew,compelling changeswithinthisorganizationthatensurewehavehealthy,fulfilled,andeffectiveemployeestodeliverour importantdirectserviceworkwithvulnerableandmarginalizedCanadians

Thereisanotherimportantcomponentofthisorganizationthatdeservestoberecognized:ourculture Everyonein thisorganizationembodiesthevaluesofTurningLeaf Whetheritbethebeliefthateveryonehastherightand capacitytochangeforthebetterandthatpeoplearedoingthebesttheycanatanygiventimeintheirjourney, TurningLeafteammemberscollectivelyseepeopledifferently.Theyseethepossibilityinpeople.Andtheyleadwith UnconditionalAcceptance.

Soifyou’veseenourbillboards,ouradvertisementsonbusesandinairports,orifyou’veheardusontheradioor seenusonTV,knowthat550employeeswithinthisorganizationbelievethatnomatterwhatyou’vedoneorwhat you’veexperienced,weacceptyounomatterwhat.Thatistheessenceofourculture.

Iknowthiscultureplaysamassiveroleinhowweimpactthelivesofvulnerableandmarginalizedpeople.Witha turnoverrateof2.7%(astarkcontrasttothesectoraverageof22%)anda24%increaseinparticipants,ourculture attractspeoplewhonotonlywanttoimpactpeople'slives,butareproficientatit

OurBoardofDirectors,aninvested,dedicatedgroupofprofessionals,provideoversight,counsellingand accountabilitytomeandthisorganization.Iamgratefulfortheirguidance.Wearehonoredyetsaddenedtosay goodbyetoRajPerumal(BoardPresidentandChair)andToddNadeauwhoresignedfromtheirBoardleadership positionsthisyear.Wearegratefulfortheirserviceandremindthemtheyalwayshaveahomewithus.

Iendwithgratitudetowardsmyco-workers Thesepeoplemakeeverycommunitytheyareinbetter Theyembody thevaluesthatmakecommunitiescompassionate,empathic,andunconditionallyaccepting We’dlovetohaveyou joinus!

Withthanks,

BarkleyJ Engel

MISSION, VISION, VALUES + DUTY OF CARE

MISSION

TurningLeafprovidestreatment,crisisintervention,andsupportservicestovulnerablepeoplelivingwith mentalillnessandintellectualchallenge

VISION

TurningLeaf'svisionistoenhancethelivesofthoselivingwithmentalillnessandintellectualchallenge throughunconditionalacceptanceandempoweringchange

VALUES

TurningLeaf’svaluesaregroundedinthesharedbeliefthateveryhumanbeingisvaluedanddeserves compassion,empathy,andkindness.Ourattitudesandbehavioursbringthesevaluestolifedailyinour work-toachievenewlevelsofaccessibility,justice,equity,diversity,andinclusion,forourparticipants, ourorganization,andoursociety.Werenewourcommitmenttothesevalueseveryday,withevery participant,witheachother,andineveryinteraction.

DUTY OF CARE

AsmembersofTurningLeaf,ouremployeescommittofulfillingallaspectsoftheirresponsibilitiesguided byTurningLeaf’sbeliefthatpeoplecanchangeforthebetter,andaredoingthebesttheycanwithwhat theyhave AtTurningLeaf,wemakethatbelieftangiblebyengagingthosewhoarevulnerableand marginalizedinarespectfulperson-centeredprocessofchange Weprovidethemwithtoolsand resources,andmodelattitudesandbehaviourstosupportpositivechange MembersofTurningLeafare committedtoourvaluesthataregroundedinthetransformativepowerofrelationshipsandembodiedin ourattitudesandbehaviours,committingallofustothepursuitof:

Equity Empowerment

Social Justice Innovation

EXECUTIVETEAM

TurningLeaf’sExecutiveTeamisanincrediblyexperienced,proficientgroupofprofessionalswhose collectiveskill,talent,leadership,strategicfocus,riskmanagement,anddeepempathyforthevulnerable populationweservecontinuetosetthisorganizationonapathofsuccessandgrowth Theseindividuals dedicatethemselveseachdaytoembodyingourvaluesofunconditionalacceptanceandcompassion, andensuringeverystepwetakeisgroundedinthehealthandwell-beingofourparticipantsand employees

MAURALEAHY

BOARD OF DIRECTORS

TurningLeaf’sBoardofDirectorsisadedicatedgroupofprofessionalsfromawide-rangeofsectorswho bringasincereinterestinthesupportweprovidevulnerablepeopleinthecommunitiesweserve Turning Leaf'sBoardofDirectorsisthegoverningbodyofournon-profit,charitableorganizationandtheroleof ourboardmembersistofocusonhigh-levelstrategy,oversight,andaccountability Wethanktheboard fortheirongoingcounselandsupportandfortheircommitmenttoTurningLeafandthemarginalized peoplewewalkalongside

CASSIEALLEN BoardTreasurer

TODDBOLDT BoardDirector

GAILSARKANY BoardDirector

KRISTINGIBSON BoardDirector

JOEMACEK BoardDirector

RAJPERUMAL FEMIOGUNRINDE

TODDNADEAU

ABOUTUS

TurningLeafSupportServicesisanon-profit,charitableorganizationthatprovidestreatment,crisis intervention,andsupportservicestopeoplelivingwithmentalillnessandintellectualchallenge.TurningLeaf's headquartersislocatedinWinnipeg,ManitobaandwehavebranchesinBrandon,PortagelaPrairie,Selkirk, Morden/Winkler,Regina,andMooseJaw WewillsoonbeexpandingintoNorthernManitoba,includingThe Pas,Dauphin,FlinFlon,andThompson.

WHODOESTURNINGLEAFSUPPORT?

Theparticipantsofourprogramsareoftendeeplyimpactedbytheircircumstanceswhichcanbecome barrierstolivingsafelyandindependentlyinthecommunity Untreatedtrauma,homelessness,poverty, addictions,discrimination,sexualexploitation,societalstigmas,andlackofaccesstoresourcesaresomeof thebarriersourparticipantsfaceeveryday.

WHATSERVICESDOESTURNINGLEAFOFFER?

TurningLeaf'ssupportiscustomizedtoeveryindividual'sneedsandrisklevel Weoffercrisisinterventionand treatmentservices,CommunitySupport,DayProgramServices,ResidentialSupport(includingemergency housing,24-hourshift-staffedhomes,Clusterhousing,andHomeShare),After-HoursCrisisResponse,Harm Reductionsupports,ClinicalServices,IndigenousServicesandmore

WHATISAPERSON-CENTEREDAPPROACH?

TurningLeafbelievesthateveryonehastherightandresponsibilitytomakechoices.Webelieveeveryoneis doingtheirbesttomoveforwardinlifeinapositiveway Apoordecisionwithanegativeoutcomedoesnot changethis;weregardthesedecisionsashonesteffortstomeetneeds.TurningLeafbelievesthateveryone hastherighttofeelsafeandsupportedandtobetreatedwithdignityandrespect.Aperson-centered approachtosupportmeansthatweempowerparticipantstotaketheleadintheirownlife,ineveryway,and withoutjudgement.

HOWDOESSOMEONEGETSUPPORT?

Ourhighly-skilledandcompassionateIntaketeamisheretohelpyounavigatehowtogetthesupportthat youoryourlovedoneneeds Theteamwillguideyouthroughtheprocess,andwhenfundingisnotpossible, ourdevotedteamwillgoaboveandbeyondtoconnectyouwithhelpfulresources.

HOWCANYOUBEPARTOFCHANGE?

TurningLeafmakesapositiveandmeaningfulimpactonvulnerablepeople’sliveseverysingleday,andyou cantoo.Workinghereisdeeplyrewardingandmanyofouremployeessaythey'vefoundtheirlife’spurpose here.Wearealwaysgrowingandwearealwayshiring,ineveryregion.Forcurrentcareeropportunitiesandto apply,pleasevisitourwebsitehere

INTAKESERVICES

It’sbeenaproductiveandexcitingyearinIntake OurManitobateamreviewsaround50-75referralsatanygiven time,andprocessesapproximately25-50generalinquirieseachweek OurIntakeDepartmentfeaturesoneSenior ManagerandthreeIntakeCoordinatorswhoassistinthereviewofnewreferralcasefiles,engagewithparticipants andtheirsupportnetwork,arrangemeetingstoensureparticipantsareamenabletoservices,andreviewriskand safetyconcernsforcomprehensiveplanning.WeworkwithourClinicalteaminpreparationforaproposaltothe fundingagentandthenbeginthefiletransfertotheSIL,Residential,orDayProgramteams

BRIDGINGPEOPLETOTHEHELPTHEYNEED

Itisourroletoprepareourparticipantsandemployeesforsuccess,ensuringwegatherallrelevantinformationto helptheCaseManagerssupportandsafetyplan Itisalsoourroletoconnectwithcommunitymemberswhomay notqualifyforgovernment-fundedsupports,butareseekingguidancenavigatingsystemsorareinsearchof communityresources.

Transitionisoftenascarytime,andassistingpeoplewhoaretransitioningfromonesystemtoanotherorjust beginningsupportsforthefirsttimeissomethingweexcelin OurIntaketeamisskilledatmakingtheprocessas seamlessandsmoothaspossible Thisyearwesawmanyparticipanttransitionsincluding:

Peoplecomingoutofincarcerationwantingtobettertheirlives. Peopledischargedfromhospitalworkingtostabilizetheirmentalhealthandre-integrateintothe community

Participantsmovingfromoneregiontoanother Folksmovingoutofthefamilyhomeforthefirsttime

YouthagingoutoftheChildandFamilyServicessystemandtransitioningtoadultservices

RequestsfromformerparticipantswishingtoreturntoTurningLeafandre-engagesupport. ParticipantswantingtoutilizeourClinicalServicesandIndigenousServices.

Weenjoymeetingwithparticipantstolearnabouttheirpersonalgoals,whathasworkedwellforthem,andwhat approachmaysuitthembest Oneofourprioritiesisensuringourparticipantstakeanactiveroleindecidinghow theirsupportswilllook Notonlydoesthishonourourperson-centeredapproach,butit'sproventoincreasesuccess OurIntakeprocessisempatheticyethighlystrategic,anditworks Throughourdiligencewehaveahighsuccess rateofsupportsmeetingparticipantneedsandcreatingthebestpossiblechanceforthedesiredhealingand changeintheirlife.

Our Intake process is empathetic yet highly strategic, and it works.

INTAKESERVICES

WithouttheIntakeTeam,wewouldn'tbeabletodowhatwedohereatTurningLeaf.Weareoftenthefirstcontact forthoseseekingmentalhealthsupports,andweareoftenthefirstcompassionatevoicethey'veheardinavery longtime

OurteamisexcitedtowelcomeanewIntakeCoordinatortoassistusinreachingnewfolksinourcommunityand withexpansionintothenorthernregionsintheyearahead Welookforwardtocontinuingtobeoneofthefirst pointsofcontactforpeoplelookingforcompassionate,person-centeredsupports,andassistingfolksingettingthe helptheyneedtolivethesafest,happiest,andhealthiestlivestheycan.

SUPPORTED INDEPENDENT LIVING

ThisyeartheSupportedIndependentLivingdepartmentsawextremelyhighgrowth Theteamaddedmore managementpositionsandanewSeniorLeadershipposition.Earlyin2022,supportsinBrandonbeganandtheend of2022involvedplanstoopeninDauphinandthenorthernregions

DAYSERVICES

DayServicesarethoughtfullydesignedsothatparticipantscanconnectduringdaytimehoursandenjoysocializing, recreationalactivities,andemployment-basedprogramming OurDayServicesenrichparticipants'qualityoflifeand provideasenseofroutine,reduceisolation,andincreaseself-esteem.OurDayProgramsareasafeplacewhere peoplefeeltheybelong Participantsenjoybothgroupandone-on-oneactivitiestostrengthensocialization,life skills,communitysafety,riskmanagement,angermanagement,probationcompliance,andanyotherarea participantsrequestsupportin Wepairparticipantswithaprogramandteamthatwillhelpindividualsmeettheir goalsbyusingtheguidingprinciplesoftheVulnerablePersonsAct SomekeyareasofourDayServicesprogramming include:

SupportworkingtowardsSMARTGoals(Specific,Measurable,Attainable,Relevant,Timeframe).

Lifeskillsworkshopsonhygiene,cleaning,budgeting,cooking,andhealthyboundariesandrelationships OpportunitiesforpaidemploymentthroughBrettYoungandourSwifty'sSocialEnterprise. Supportwithvocationalgoalssuchasjobhunting,resumebuilding,andinterviewpreparation OpportunitiesforvolunteeringthroughourpartnershipswithorganizationssuchasDowntownBIZ,Agape Table,Darcy'sArc,andHarvestManitoba

AccesstoIndigenousServices,includingElder-hostedactivitiessuchassharingcircles,rattlemaking, beadwork,medicinepicking,andmore

Thelastyearinvolvedtheteamworkingonbringingparticipantsbacktoprogrampost-pandemicandreintegrating theindividualstogether.Wearesogratefultohaveourparticipantsbackatprogram,connectingandgrowing.

WehostedagrandopeningforournewBrandonDrop-in/DayServicetoconnectwiththecommunityandbuild relationships.Wecontinuetocultivateourrootsthere,andlookforwardtomoregrowthintheWestmanRegion.

Dayprogramcontinuestomaintainarelationshipwiththeschooldivisionliaisonwhoorganizesweek-longtrials withstudentsgraduatingfromhighschool Thisisanefforttobridgethegapfromtheyouthsystemtotheadult systeminregardtodaytimesupports.Studentsattendprogramwiththeirsupportsfromschooltointegrateintoour programandseeifitisamatchfortheirdaytimeneedsandgoals Afterapandemichiatus,weareincrediblyhappy theprogramhasrestarted.WelookforwardtoofferingourDayServicestomorefolksinneedofdaytimesupports intheyearahead

AFTER-HOURS CRISIS RESPONSE

After-HoursCrisisResponsebeganasapilotprojectin2022-2023andweareincrediblyproudtosharethatthe initiativewassosuccessful,wehavereceivedfundingforanotheryear OurAfter-HoursCrisisResponseprogramwas createdforparticipantsexperiencingamentalhealthcrisistohaveaccesstoround-the-clock,24/7supportswithin anatmospherethatpromotesaharmreductionphilosophyandupholdsourperson-centeredapproach.

Byintroducingthiscontinuityofcarebeyondregulardaytimesupporthours,ithasneverbeenmoreevidentthatthe needforafter-hourssupportsareinhighdemand Mentalhealthcrisescan'twaitforthenextshifttostart,andthe After-HoursCrisisResponseteamisalwaysthere.WiththeimplementationofourAfter-HoursCrisisResponseteam, wecanextendourservicesbeyond8:00am-4:00pmto24/7supports,whichisuniqueinoursector

After-HoursCrisisResponsehasallowedforemployeestodevelopstrong,consistentconnectionswithourhigh-risk individualsinthemidstofacrisis,thosewhoareinadisregulatedemotionalstate,andthoseneedingcompassion throughadifficulttimeintheirlife OurAfter-HoursCrisisResponseprogramisyetanotherexampleofhowTurning Leafidentifiesgapsandcreatescustomizedsupportstofillthem.

Inthepilotstage,theprogramstartedwithtwostafftriagingneedsforover100participants.Theprogramhassince growntoafully-staffedteamofCrisisResponseDirectSupportWorkers,TeamLeads,andaSupervisor Oneyearinto theprogram,andtheAfter-HoursCrisisResponseteamisnowtriagingcrisiscallsfromover165participantsand received5,910crisis-relatedcallsfromvulnerablepeopleinpainwhootherwisemayhavehadnowheretoturn. LastyeartheCrisisteamdedicated345hourstoliaisingwithfirstresponders,whichmeanttheywereabletoattend toothercallsinthecommunity

Lastfiscalwewereawardeda$15,000granttohelppurchaseaCrisisResponsevan Thevanhasproventobe criticalindeliveringAfter-HoursCrisisResponsesupports Thevanisusedfortransportingparticipantsinneed, searchingfordisengagedparticipants,distributingemergencysupplies(suchasfemininehygieneproducts, food,water,etc.),anddeliveringharmreductionsupplies.TheAfter-HoursCrisisResponseteamutilizesaharm reductionapproachandthephilosophyiswoventhroughoutoursupportsagencywide TheCrisisteamdistributed 8,594harmreductionunitslastyear,includingneedles,waterpipes,condoms,Narcan,andmore.Harmreduction saveslives,it'sthatsimple

CLINICALSERVICES

HEALINGTOGETHER

TurningLeafServiceshascontinuedtothrivewithinnovativeandperson-centeredClinicalsupports.ClinicalServices providestherapyandeducationalworkshopsforparticipants,inadditiontosupportandconsultationwiththeirstaff teams ClinicalServicesareavailableinallregions,anddependingontheparticipant'sneedsandlocation,supports canbeofferedin-person,virtuallyorbytelephone ThisincludestrainingfromourClinicalteam,whichprovided240 hoursofClinicaltrainingtoourteamsin2022-2023

WeareexcitedtosharethatlastSeptembertheClinicalteambeganofferingaDialecticalBehavioralTherapy(DBT) Skill-BuildingWorkshop Thisworkshopwasdesignedforparticipantswhowerealreadyengaginginprivatetherapy, butreadytotransitionintoagroupsetting The10-weekprogramwasfacilitatedbytwoofourMaster-Level CliniciansandaClinicalCaseManager,andtookplaceinthefallandwinter Thisprovidedparticipantswith280 hoursofDBTskill-buildingdevelopment.

OurCliniciansfosternon-judgmental,warmandsafeexperiences,ensuringparticipantpersonalgoalsduring therapysessionsareapriority In2022-2023ourClinicalServicesprogramcontinuedtogrow,climbingtoitshighest numberofparticipantsenrolledforprogramingtodate.Thisyearwehad181participantsengagedintherapy servicesandroughly2,522hoursoftherapy.Therapyandworkshopsareofferedtoparticipantssupportedbyother programswithinTurningLeaf,aswellasotherexternalcommunitymembers.Thisyearthenumberofexternal therapyservicesnearlydoubledandincreasedto48%ofparticipantsutilizingtherapyservices

SWIFTY'S SOCIALENTERPRISE

EQUITABLEEMPLOYMENTFORVULNERABLEPEOPLE

Swifty’sSocialEnterpriseisarevenue-generatingbusinesswithinTurningLeafthataimstocombatthediscrimination ourparticipantsfacewhenseekingoutemployment WithsupervisionandguidancefromTurningLeafemployees, participantsdevelopworkskillsandself-esteeminastructured,supportiveenvironmentwhilereceivinga competitivewage.

ThisyearSwifty'sSocialEnterpriseretooledroleswithintheprogram,allowingforstrategicprogramexpansion This growthanddiversificationincluded:

LawnCareandSnowRemovalcontractsincreasingby14%.

LeftoversFoodRescuePartnershipsupplying$74,081.64worthofhamperitemsforparticipantsto accessweeklyonanemergencybasis.

MattressAcquisitionProgramsupplying$4700inmattressesforparticipants,betteringtheirquality oflifeandprovidingdignity

Successfullyawarded$20,000throughtheUSJECommunityInvestmentInitiativeGrantforthe purchaseofamovingtruckwhichwilltransformourservicesandpotentialformoregrowth

RetrofittingourRoseberryHeadquarterswiththeelectricalrequirementstoprovidemobilebedbug heattreatment,allowingustoeradicatebedbugsfromparticipants'itemsinanywhere,anytime. 370hoursofemploymentforparticipants.

35newparticipantstrainedforcasualemployment

2022-2023wasayearofsubstantialgrowthforSwifty'sSocialEnterpriseandwearepositionedtocontinueonthis path Intheyearaheadweareincrediblyexcitedtoworktowardthefollowinggoals:

IncreaseLawnCareandSnowRemovalcontractsbyanother25%.

LaunchaMovingServiceSocialEnterprise

LaunchaMobileHeatTreatmentBedBugSolutionService

GeneratesupplementalrevenueforTurningLeaf

Welookforwardtocontinuingtosupportthevulnerablepopulationweservein obtainingequitableemployment,acquiringtransferablejobskills,buildingtheir self-esteem,andtakingequalmembershipinthecommunity.

INDIGENOUSSERVICES

HEALINGWITHEACHOTHER+FOREACHOTHER

ThenurturingofkinshipandrelationshipsofreconciliationiscentraltoTurningLeaf’sIndigenousServices Indigenous Servicescontinuestodevelop,deliverandbroadenallthatitprovidestotheparticipantsandemployeesofTurning Leaf.Byofferingvariedculturalteachings,ceremonies,andactivities,wemakewayformoreknowledge, understanding,andtheopportunitytodeepenone'sidentity,self-worth,andsenseofbelonging.Indigenous ServicesaimstoassistinthereclamationoftraditionsbyofferingexposuretoIndigenouswaysofknowing.

TurningleafiscommittedtoTruthandReconciliation TheElder,alongwithherskaabes(helpers),workstowards rebuildingcommunityandbeingasinclusiveaspossible,withpeopleofdifferentnationscomingtogether The deepeningofrelationshipswithoneself,theland,andeachother,andtherebuildingofkinshipandculturally-safe spaceswithinTurningLeafinallregionsisgrowing.ThisyearourElderspentroughly1560hourswithparticipantsand employeesinculturalsupport,including:

MemorialCeremony/SacredFire Ceremony/Teachings

ParticipantCulturalDrop-in

StaffCircles

CommunityCultureGatherings

SolsticeCelebrations

RemembranceDay

IndigenousVeteransDay

OrangeShirtDay/EveryChildMatters

MMIWG2S+Awareness/RedDressDay

MedicinePicking Sweats

TipiPainting

BlanketExercise

DrumMaking

RattleMaking

RibbonSkirtMaking

TraditionalSinging RoundDance

Powwow

Throughouttheyear,IndigenousServicesheldaParticipantCulturalDrop-ineveryTuesdayatourRoseberry Headquarters OurElderledhundredsofparticipantsincultural-basedteachingsandactivitiesthroughoutthe yearforatotalof208hours CulturalDrop-inisalsoatimeforemployeesandparticipantstoconnectoveraFeast, sharespace,andbuildrelationships CulturalDrop-inisopentoallparticipantswithintheagencywhowishtojoin OneofthemostimportantoutcomesisthatCulturalDrop-inallowsourIndigenousparticipantstoreconnectwith theirwayoflifeinasafe,supportive,judgement-freeenvironment.

ItisimportantthatallpeoplewithinTurningLeafknowtheyarewelcometoparticipateintheprogramsthat IndigenousServicesprovides WelookforwardtocontinuingtooffermoreIndigenousprogramminginculturallysafespacessoallcanembracewhotheyareandbesupportedastheyseekouttheirculturalidentity

Cultural Drop-in allows our Indigenous participants to reconnect with their way of life.

RESIDENTIALSERVICES

TURNINGHOUSINGINTOHOMES

ResidentialServicescontinuestotailorsupportstomeettheneedsofsomeofthemostclinicallycomplex individualsrequiringshift-staffedresidences.OurResidentialprogramshavecontinuedtoincreaseourcapacityto providemoreopportunitiesforsupportwithinthefullspectrumofservicesundertheResidentialumbrella

OurResidentialleaderscontinuetonetworkwithotheragenciesandexternalresources,andwehaveestablished somegreatworkingrelationshipswithinthesectorandalllevelsofgovernment Theconfidenceourcollateralsputin ourabilitiesandapproachisnoteworthy.

Thisyear'sResidentialgrowthhighlightsinclude:

In2022weopenedanewhomeforanelderlyparticipantwhocametousafterexceedingthe supportofferedwithanotheragency WeopenedtwonewHomeShares,withtwomoreplannedlaterin2023 Weopenedanewshift-staffedhomeinWinkler,withcapacityformoregrowthintheregion. Wewelcomedouryoungestparticipantto-date,aged12,intoouryouthhome.

DuetothelevelofgrowthanddemandintheResidentialDivision,wehavecreatedanewpositionofResidential ResourceDevelopmentManager ThisrolesupportsandplansfornewgrowthwithinResidentialServices,aswellas overseesnewHomeShareapplications WerecentlypromotedaSeniorClinicalCaseManagertoAssistantDirector ofResidentialServices.

SaskatchewanisexploringthepotentialofintroducingClustersupportintheregion.Manitobahasseenexcellent successwithClusterandwehopetoseetheseplanscometofruitionforourSaskatchewanparticipants TurningLeaf continuestolookforopportunitiestoexpandourfull-spectrumofservicesinruralregions

ResidentialServiceslooksaheadtothecomingyearwithafocusoncontinuingtoprovideperson-centeredsupports forvulnerablepeopleinneedofaResidentialSupportmodel.Weprideourselvesonturningthehumanrightof shelterintomorethanhousing,butplacesourparticipantscallhome.

The confidence our collaterals put in our abilities and approach is noteworthy.

HUMAN RESOURCES +ADMINISTRATION

ResidentialandCommunitySupportTeamLeads, Supervisors,CaseManagers,andSeniorCaseMangers

IntakeandOnboardingManager

RecruitmentCoordinator

RecruitmentManager

HumanResourcesManager

AdministrativeAssistant

ITSystemsSupportAnalyst AssistantDirectorof

ResidentialServices

ChiefInformationOfficer

ChiefFinancialOfficer

AVERAGEMONTHLYTURNOVER AVERAGEMONTHLYTURNOVER 2.7%

p p y g g p aworkplacethatisrootedinoursharedvaluesofunconditionalacceptance,compassion, andempathy Wearededicatedtoupholdingaworkplacethatissafe,healthy,supportive, inclusive,diverse,andrespectful.

Weareincrediblyproudtobeoneofonly35companiesintheprovincetobenamedandwe willcontinuetogiveeveryefforttoprovideouremployeeswiththebestpossiblework experience Keyselectioncriteriainclude:generousmaternityandparentalleavetop-up, employeedevelopmentthrougharangeofin-housetraining,tuitionsubsidiesforprofessional accreditations,RSPcontributionmatching,upto50%ofhealthplanpremiumscovered, ourcultureandvalues,andmore.

AsourResidentialandSupportedIndependentLivingprogramscontinuetoexpand,theHumanResourcesteamis proudtocontinueofferingourIncentiveProgramstodriverecruitmentandretentionefforts Anyemployeewho makesareferralthatwehire,receivesa$200bonusandanynewfullorparttimeemployeereceivesa$100bonus after6monthsofemployment Wehaveseengreatsuccessfromeachprogramandsendaspecialthankyoutoall employeeswhohavemadeareferral!

Thepastyearhasbeenoneofgrowthandnewopportunities,whichourteamhasfullyembraced.TheHuman ResourcesandAdministrationDepartmentcontinuestoaddstrategicvalueandprioritizethesupportweprovideto ourServiceDepartments.Westrivetoensureouremployeesarewell-informed,wellcaredfor,andtheyfindvalue andfulfillmentintheircareers Theseeffortscontributetotheoverallorganizationalgoalsofprovidingthebest supportspossibletothoseweserve.

HUMAN RESOURCES +ADMINISTRATION

T and748traininghourscompletedmonthly Ourhighestrecordedmonthbeing February2022with387totalstafftrainedand1,007totaltraininghours TheTraining Departmentcontinuestoprovideanextensivecatalogueofinternalandexternal trainingopportunities.Wecontinuallyworkonprovidingnewengagement initiativestotargetcareergrowthandlearningdevelopment.Theongoing employeeengagementoverthecourseofthefiscalyearcontinuestoinspireour departmenttosourceoutnewplatformstodeliverinternaltrainings TheTraining Departmentiseagertoimprovetrainingaccessibilitybyprovidingflexibletraining hoursandalternativemodesofdeliveryintheinterestofincreasingthetraining possibilitiesforallemployeeswithintheagency.

PRACTICUMPROGRAM

TheTurningLeafPracticumProgramprovidesstudentswithintriguinglearningopportunities tohelpthemrealizetheirpotential,getmarketableworkexperience,andgrowintheir careers Theprogramcontinuestogrowyearafteryearandhasbeensuccessfulin attractinghighlyqualified,motivatedstudentsfromdiversebackgroundsacross ManitobaandSaskatchewan.In2022-2023,ourPracticumProgramcontinuedto beaproudpartnerwiththeUniversityofManitoba(ArtsandClinical),University ofRegina(SocialWorkandJustice),CanadianMennoniteUniversity,Robertson College,HerzingCollege,andCDI,providingefficientworkforceandsavingTurning Leaf$26,314inwages Studentsvolunteeredforover1,600hoursinManitobaand Saskatchewan,includinginSIL,Clinical,DayProgram,andResidential OurPracticum Programisbuiltonastrongfoundationofon-siteinteractionwithourplacement students,whichfostersaninclusiveandcollaborativelearningenvironment.During practicums,studentsnotonlyincreasetheprogram’seffectiveness,buttheyalsopromote TurningLeafvaluesinthecommunity.

8,976

$26,314

INWAGESSAVED INWAGESSAVED

TECHNOLOGYDEPARTMENT

TECHNOLOGY

TurningLeaf'srapid,continualgrowthcoupledwiththeincreasedadoptionofanddemandfortechnologyinspiredan internalreviewoftechnologyoperationsin2022 Theanalysisrevealedaneedfortheformalcreationofa TechnologyDepartment(previouslyasingleemployee)andtheappointmentofTurningLeaf’sfirstChief InformationOfficer.Thisstrategicdevelopmentsignalsthattechnologyisanimportantdriverforthefutureofour work

WiththeTechnologyDepartmentinplace,wewereabletotransitionawayfromthirdpartyITservices.Weareproud ofthesuccessfulmigrationtoexclusivelyin-housetechnologysupport In-housetechnologyservicesarenotonly moreefficientandcustomized,butbettersuitedtothegrowingneedsoftheorganization.Weareproudtoprovide improvedoversightofkeyapplicationsandstrongermanagementoftechnologyrisk

TheTechnologyteammaintainsacloseworkingrelationshipwiththeleadershipteam,departments,andemployees inpursuitofcontinuousimprovementwithourapplicationsandsystems,workprocesses,initiatives,usersupport, andmanagementoftechnologyrisk Thismeansasanagency,wearecollectivelybetterabletosupportour participantsandcommunities.

TheTechnologyDepartmentismadeupofhighly-skilledITprofessionalswithapassionforbeingapartofchange andpositivelyimpactingthelivesofthevulnerablepeoplewesupport.Thoughindirectly,weareincrediblyproudto bepartofsomethingsospecialanditmakesourjobsexponentiallymoremeaningfulandfulfilling.Wearepleased withhowwellthedepartmenthascometogetherandtheprogressthissmallteamismaking Welookforwardto takingonnewchallengesintheyearaheadandcontinuingtosupporttheagencyinitstechnologyneeds.

We are incredibly proud to be part of something so

FINANCIALSUMMARY

REPORTOFTHEINDEPENDENTAUDITOR ONTHESUMMARYFINANCIALSTATEMENTS

*SeefootnoteforNote1

In Memorium

We honour and remember those who journeyed on this year, leaving us far too soon. We are so fortunate to have had the opportunity to walk alongside them and to have been there for them through their pain and their joy They each leave a legacy behind with their Turning Leaf family and will always be remembered. We have planted a tree in memory of every friend lost.