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Abstract This present study aims to analyze how is carried out personnel management in a tourism business in the city of Guanajuato Capital from the motivational elements for the proposed employee from the organization. As Identify elements according to the motivational proposals made by the authors of this research; such motivational elements are, according to Maslow (1964), physiological, safety, social, esteem and selfactualization that exist in the company to the employee, hygiene factors and motivational for employees in the organization (Herzberg, 1965) and motivational factors of achievement, affiliation and power (McCleclland, 1987). This study was conducted in a tourist company raising a questionnaire to 80% of its employee headcount factors. Among the main results of the work it could find that the employee organization proposes some of the motivational elements and they take to develop better their tasks. keywords: Personnel management, Tourism business, Human resource needs, Hotel
THIJ – Tourism and Hospitality International Journal vol. 7 nº 2 ISSN: 2183-0800 Revista semestral gratuita de distribuição digital / Free biannual journal of digital distribution E-mail: thijournal@isce.pt
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