Is EQ More Important than IQ? Emotional Intelligence in Leadership
hen I started my doctoral program in leadership studies, I could not tell you one leadership theory from the other. I didn’t even know what my end goal was at that point. Fast forward five years (and counting), and I can tell you that I have a clearer picture of both. Not only have I developed a passion for leadership, but also for all theories that cover the topic. My overall goal is to help people become better leaders. More specifically, to help in areas where there is high turnover because of poor leadership. When asked what my goals are with leadership, most people nod in agreeance. Through observation and firsthand experience, it seems as though the “great” leaders are few and far between. Most people’s experiences with leadership have not been the best, and I typically get the response with, “You should research my company.” As I learned about leadership theories, Emotional Intelligence (EQ) was my least favorite, mainly because it was a complex topic to grasp. However, after application in the workplace, I can honestly say that it is probably the most important attribute of great leaders. EQ is one of the most under-taught and overlooked approaches in leadership. I strongly believe that Emotional Intelligence should be built into every type of leadership training program. Why? Because this type of intelligence is not about academic applications; it comes from within. The best part is that it can be controlled and practiced within oneself. It can be taught, but you have to be willing to learn and unlearn. Emotional Intelligence: What is it? Emotional Intelligence gives us the ability to recognize, understand and manage our own emotions and recognize, understand and influence the emotions of others. Self-Awareness, Self-Management, Relational Management and Social Skills are the four key areas that make up EQ. Self-Awareness is one’s ability to manage and control emotions. This includes understanding your feelings, emotions and how they affect your thoughts and behavior. With high levels of Self-Awareness, you can identify your strength and weaknesses. Self-Awareness allows us to think before we speak; to act instead of react. Self-Management is your ability to control impulsive feelings and behaviors. This area of EQ allows you to take a healthy approach to managing your emotions. Individuals who master Self-Management also can be adaptable in all types of situations. Relational management allows individuals to develop and maintain successful relationships, clear communication and conflict management. This kind of management helps you to interact in a positive capacity with those around you. Oftentimes, we are more likely to de-escalate situations in healthy ways. Relationship management helps a leader be adaptable to their environment and those around them. The fourth construct of EQ is Social Skills. Successful Social Skills allow you to have empathy, the ability to identify emotional needs, have concerns for other people and provide comfort in social settings. Mastering Social Skills allows you to be mindful and observant when interacting with others. It also gives you the ability to read situations and how to respond positively. 24
Winter 2021 | www.TSPRA.org
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by Samantha Ruiz District and Community Relations Coordinator Southwest ISD
