For me, TimePlan is like a family Julie Thomasen is not just the TimePlan coordinator for the supermarket chain Netto in the fifth year. She is also part of the special unity that grows between TimePlan Software employees and TimePlan customers who work together to ensure that the software runs smoothly — for all user. "For me, TimePlan is like a family," says Julie Thomasen from her office at Netto in Køge, Denmark. " I always feel welcome when I call about calendar management and reports. The support staff takes the time to explain things to me so I don't feel stupid but accommodated." In 2015, Julie Thomasen joined Netto's in-house support department after working with TimePlan at ComputerCity. "I took TimePlan in like a baby. Today, I work 37 hours per week exclusively with support of TimePlan to our own users."
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Excellent service Netto has been a TimePlan customer since 2000 and today the supermarket chain has more than 14,000 employees at over 500 stores in Denmark. TimePlan ensures that store managers can schedule shifts, employees can record their working hours and view rosters on their mobile, and the payroll department can get the data necessary for correct payroll. Julie Thomasen trains store managers and district managers in TimePlan, delivers reports to Netto's head office and creates her own training videos for new users. Therefore, she often contacts TimePlan Software.
