OFFICE OF STUDENT SUCCESS AND RETENTION STUDENT AND PARENT ADVOCATE The most challenging time for any college student is the first year. This office offers special services and programs to assist the first year student. However, whether a first year student or anywhere in between, these services are available to all students. Problems may arise in any number of different areas and it is important that students receive prompt and friendly service. Students come to this office with concerns ranging from academics to finances, course load to faculty questions, to commuting inquiries, and many times just to have someone listen. With an open door policy, students feel free to get in touch at anytime. Available through this office, students can receive emergency financial assistance and financial assistance for textbooks. For more information contact Deb McHenry at mchenryd@trine.edu, or by telephone at 260-6654509.
RESIDENCE LIFE Residence Life is located in the Office of Student Life in the University Center and consists of a Director, student Resident Assistant’s (RA’s) on each floor and student Resident Director’s (RD’s) that oversee each building. The primary goal of Residence Life is to ensure all students have a great residential experience by building community in each residential facility, providing a safe and secure environment and serving as a campus resource. The director of Residence Life, Tammy Bowen, can be contacted by phone at 260-665-4450, or through email at bowent@trine.edu.
STUDENT RECORDS Student academic records are maintained by the Registrar’s Office. An official transcript of academic records can be obtained from this office. The academic record is confidential and is used to serve the best interests of students. The major purposes of the Registrar’s Office are to accurately maintain student academic record at Trine University; to make current and reliable information available to individuals and agencies that, by having the information, are better able to serve students; and to protect students from any detrimental circumstances resulting from misinterpretation or misuse of information. For more information on student records, please call 260-665-4239.
TELEPHONE SERVICE Trine University students are required to provide their own telephones for use in residential facilities. Some student rooms have active telephone lines, and there is no monthly fee for local and toll-free phone service. Students may either use pre-paid phone cards for their long distance calls or they may obtain an authorization code from the telephone office located in Best Hall 122. This authorization code will enable the student to call long distance from their residential area or public phone. The student is responsible for any charges to this code, so they should not share it with others or program it into a speed dial on their phones. If a student loses his/her code, they should come to the office to cancel it. Students who use their authorization code will receive a bill monthly. The due date will be on the billing. Telephone bills are payable in the Business Office in Forman Hall. If excessive phone charges have not been paid prior to registration, a student will be placed on an “on hold” status and will not be eligible to register until all charges are paid or arrangements for payment have been made. • Costs: There is no charge for local calls. Long distance rates are available from the telephone office and are subject to change three times per year.
• Collect calls: