Our Booking Conditions
Please read the conditions below before downloading and completing our Booking Form from ifonly.net. 2 PAYMENT TERMS When you make your booking, you must pay a non- refundable deposit of 10% of your total holiday cost or £200 per person, whichever is the greater. Additionally, weddings will incur a further deposit of £150. Some services require higher deposits and early balance payments and you will be advised of this at time of booking. This may limit rights of cancellation. Otherwise, the balance of the price of your travel arrangements should be received by us at least ten weeks before your departure date. If the deposit and/or balance is not paid in time we have the right to cancel your travel arrangements. If the balance is not paid in time we shall retain your deposit. If the booking is made within 10 weeks of departure then full payment is required at time of booking. We reserve the right to amend our prices at any time prior to you booking your holiday. 3 Exchange Rates Prices shown have been calculated using current exchange rates, however as rates do change quickly this might affect published brochure prices. USD 1.27, EUR 1.11, AED 4.66, THB 43.11, OMR 0.48, MYR 5.16, HKD 9.94, SGD 1.75 and INR 79.99. 4 PRICE PLEDGE / SURCHARGES Changes in transportation costs, including the cost of fuel; dues, taxes or fees chargeable for services such as landing taxes or fees at airports; and exchange rates mean that the price of your travel arrangements may change after booking. However there will be no price change within 30 days of your departure. Should your holiday price increase, you will not be charged for any amount equivalent to 2% of the price of your holiday. You will only have to pay the amount over and above the 2% of your holiday cost, up to a maximum of 10%. Added to this will be an administration charge of £1 per person together with an amount to cover agents’ commission. If there is an increase of more than 10% of the holiday cost, you will have the option of accepting a change to another holiday, if we are able to offer one, or cancelling and receiving a full refund of all monies paid excluding any amendment charges. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. Some governments are known to unilaterally increase the rate of Goods, Service, Tourism, Municipality Bed or Airport Tax with very little notice. In the event that this should occur after your booking has been made, but prior to 30 days before departure, we reserve the right to levy any eligible surcharge against you and will inform you of the reasons for any such increase. If we become aware of a planned surcharge that may affect your holiday price after you have booked, we may contact you to request earlier/interim payment. In some circumstances this request would avoid the necessity of passing these increases onto you. 5 CANCELLATION (BY YOU) Should you choose to cancel your booking then intimation by you or your travel agent must be made to us in writing and the cancellation will be effective from the date of receipt. Cancellation charges are as follows: No. days before departure that notification is received by us
Amount of full holiday cost payable:
More than 70 days
deposit
43 to 69 days
50%
22 to 42 days
70%
14 to 21 days
90%
0 to 13 days
100%
The cancellation charges set out above apply to all bookings except where a booking includes items or services where the suppliers’ cancellation charges exceed those shown above. In these cases we can provide you with a copy of our suppliers’ terms on request, but please note that 100% cancellation charges may apply in some circumstances Please enquire at the time of booking. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. 6 CANCELLATION (BY US) We reserve the right in any circumstances to cancel your travel arrangements. However we will not cancel your travel arrangements less than ten weeks before your departure date, except for reasons of force majeure (see below) or failure by you to pay the final balance. Should a duplicate reservation be made on the same airline that is not booked by If Only... but is made by you or your agent, then the booking with If Only... may be subject to cancellation or additional charges if we cannot secure your ticket at the same fare. In such circumstances any funds paid to If Only... will not be refundable. If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us. If it is necessary to cancel your travel arrangements, compensation will be payable in accordance with the table contained in clause 8 below, except where the cancellation is caused by circumstances amounting to force majeure (see below).
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