New Acquisition Hospital Managers

What Transition Group (TG) tells new acquisition HMs:

While NVA looks to keep hospitals, their operations, people, policies, medicine, etc. the same wherever we can; joining NVA is still a time of change. This can be both an exciting opportunity as well as a time of nervousness and apprehension. The good news is that your site now has an entire team of people to support you and ensure a smooth transition into NVA.

It is Transition Group's goal to ensure that you and your team know what to expect during this time, know who to contact, get your questions answered and feel at ease about this change.

Your designated Transition Manager (TM) will join you at your hospital to host a Staff Welcome Meeting before you join NVA and your TM will be your primary contact and support for anything you need during your first four month transition period. During these months your TM will facilitate onboarding: setup, access, and training; answer questions; help direct you to resources; share about NVA and support you in any other items that may arise.

To note as a PDP:

• The TM will facilitate the transition process and be the HMs main point of contact; however, several other team members from NVA's Support Center do reach out to new HMs by phone and email on various items which can get confusing o There is a transition timeline that is provided to the new HM. This timeline is fluid. Meaning, that individuals will contact the HM within the time-frame listed but not necessarily "on day one" for example. Transition Managers are here to navigate! • The TM is not on-site day 1 post-close nor will he/she be there for several weeks at a time;

TMs ensure the HM is ready for day 1 with NVA, check-in regularly, and make their first visit within the first month the site is with NVA. The Total Rewards Benefit Enrollment and

Payroll training take place within a week or two of the site joining NVA