Video Arts Catalogue low res by Erin Griffin

This catalogue is proudly distributed by Training Point e. info@TrainingPoint.net w. www.TrainingPoint.net

Australia-wide Training Point t. 1800 141 510 • f. 1800 146 513 111A Mitchell Street, Bendigo VIC 3550 New Zealand Training Point t. 0800 872 464 • f. 0800 329 178 c /o VEA, PO Box 4390, Shortland Street, Auckland

Video Arts provides the worldâ&#x20AC;&#x2122;s best choice of e-learning and video content for training, learning and development, featuring wellknown personalities such as:

Ordering Made Easy Getting access to your favourite Video Arts training videos is as easy as 1, 2, 3! Simply select the subject that best suits your needs, find a training video to match and then choose the format you would like it in.

Step 1 Choose the content you want from our subjects John Cleese

Change

pg 4

Selling Skills

pg 14

Communication

pg 5

Interviewing

pg 16

Customer Service and Quality

pg 8

Creativity and Diversity

pg 18

Management Skills

pg 10

Finance

pg 19

Managing People

pg 12

Index

pg 21

Ricky Gervais

Dawn French

Jamie Oliver

And many more... See pages 22-25 for Video Artsâ&#x20AC;&#x2122; engaging e-Learning information and course list.

Step 3 Receiving your program

Step 2 Choose your format To make purchasing training videos as easy as possible we have made our content available in 3 different formats, the traditional DVD format, digital streaming allowing access online, and with e-learning courses.

DVD

With our new digital streaming format, you could have instant access to your favourite Video Arts training videos. Our digital streaming platform, vLearn, gives you the ability to watch training videos from wherever you are. To find out more or for assistance with ordering visit www.TrainingPoint.net or FREECALL 1800 141 510.

http://www.trainingpoint.net/vLearn/

Streaming vLearn â&#x20AC;&#x201C; Meetings Bloody Meetings

e-Learning

Flexibility and Ease of Training Gone are the days of one size fits all training solutions. We know from our research that HR and Training Departments want more flexibility in the way they deliver training. So that’s exactly what we’re giving you. By creating our new Digital Content Library, we’ve made our content more dynamic, more accessible and easier to use. It could change the way you use Video Arts forever. Instead of watching whole titles on DVD you can now select the relevant chapters and put them together in your own unique training course. It means you can customise your training sessions, making them more relevant to your organisations needs.

Contact our consultants to see how our videos can aid your training: www.TrainingPoint.net info@TrainingPoint.net FREECALL 1800 141 510.

To celebrate their 40th anniversary, Video Arts have launched a new version of the most widely-used training film of all time, ‘Meetings, Bloody Meetings’, starring John Cleese. The 2012 version has been re-made to reflect the evolving business context and the advent of virtual teams and online meetings. John Cleese, who played the ‘manager’ in both previous versions, takes the role of the ‘judge’ this time, in his first appearance in a Video Arts training program since 2001. Available May 2012

Meetings are at the heart of every organisation but they’re also a prime cause of boredom, frustration and poor performance. 'Meetings, Bloody Meetings' is a sharply-observed study of management with powerful learning points that have stood the test of time. Martin Addison, CEO Video Arts

You may have noticed that Training Point has been rebranded! Over the course of the next few months you will see the introduction of our new logo and fresh new feel for Training Point. We are very excited to be launching this new look and would love to know what you think.

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Change – Video Arts Resource Guide

Jamie’s School Dinners: Managing Change Using the example of how Jamie Oliver helped schools transform school dinners from processed, ready-made junk into tastier, more nutritious meals, ‘Jamie’s Dinners: Managing Change’, brings change to life in an easy to understand and inspirational way. This engaging program is broken down into a series of digestible lessons to help you and your employees deal with change when it occurs in your own workplace and is suitable for all levels of staff across the organisation.

Style:

Documentary

Includes:

• • • •

Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available* e-Learning Available*

Info:

Country UK • Year 2005 • Code TP9057

Video Part 1 (26 mins) Course leaders guide with 90 min half-day, full-day, and self-study courses Group training workbook Self-study workbook

Style:

Documentary

Includes: • Video Part 2 (19 mins) Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available e-Learning Available

Info:

Country UK • Year 2005 • Code TP9058

Jamie’s School Dinners: Living With Change Using the example of how Jamie Oliver helped schools transform school dinners from processed, ready-made junk into tastier, more nutritious meals, ‘Jamie’s School Dinners: Managing and Living With Change’, brings change to life in an easy to understand and inspirational way. This engaging program is broken down into a series of digestible lessons to help you and your employees deal with change when it occurs in your own workplace and is suitable for all levels of staff across the organisation. Living with change helps you take your employees through the four different stages of change to minimise fear and confusion.

See pages 22-25 for Video Arts’ engaging e-Learning information and course list.

Video Arts Resource Guide – Communication

Presentation is Everything Alan is an old hand at presentations. He’s given more than he cares to mention: and more than his audiences care to remember! Cue Christine (Sally Philips) to help him reflect on his less glorious efforts and help him think through his preparation, structure and style.

I Wasn’t Prepared For That Overcoming the Fear of Making Presentations

Originally quite comfortable with the thought of submitting a written report, a young executive is panic-stricken when she’s told that she has to present it in person to the board. With encouragement from a colleague she soon learns the secrets of making an effective presentation.

It’s A Deal

Win-Win Negotiation Deals You need complete confidence, good planning and thorough preparation to negotiate well. Fortunately, these are skills you can acquire and improve. Based on research into effective negotiation techniques, this drama-based program features a typical negotiation.

Negotiating: Tying The Knot A Skill for Life

The program defines and illustrates the three main stages of a negotiation, using the analogy of the developing relationship between two people. In the case of marriage, the aim is not for either side to win but to reach a mutually beneficial arrangement.

Style: Includes: Price: Info:

Humorous Drama • Video (17 mins) • Course Leaders Guide • Delegate worksheets • Self-study workbook DVD $2000 Weekly Rental $350 Digital Streaming Available* Country UK • Year 2010 • Code TP526

Style: Humorous Drama Includes: • Video (30 mins) • Course Leaders guide with fully resourced training program • Group training workbook • Self-study workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Info: Country UK • Year 1996 • Code TP6946

Style: Includes: Price: Info:

Drama • Video (28 mins) • Self-study workbook • Training notes DVD $2000 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 1998 • Code TP7932

For Digital Streaming and e-learning quotation please call 1800 141 510 or visit www.TrainingPoint.net

Communication – Video Arts Resource Guide

Straight Talking

The Art of Assertiveness Particularly suitable for junior management, sales personnel and purchasing staff, this program is highly reassuring for anyone who has doubts about volunteering what they think even when asked to do so.

Agreed!

Getting Others to See Things Your Way No matter how important a new plan or idea is to you, there will always be somebody who disagrees. It’s vital that you find a way to work together. This drama sets out the process for working towards a win-win result to build a creative solution.

Meetings Bloody Meetings Making Meetings More Productive

Suitable for anyone who might be expected to organise and run meetings, this best-selling program defines the five disciplines that transform a gathering into a professionally run business meeting.

More Bloody Meetings

The People Side of Meetings An ideal companion to ‘Meetings, Bloody Meetings’, this program is suitable for managers and any staff responsible for holding meetings, this program also humorously presents ideas that can be hard to explain and ensures that key points are understood at all stages.

Style: Humorous Drama Includes: • Video (27 mins) • Course Leaders guide with fully resourced training program • Group training workbook • Self-study workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* Info: Country UK • Year 1991 • Code TP1020

Style: Humorous Drama Includes: • Video (30 mins) • Course Leaders guide with fully resourced training program • Self-study workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* Info: Country UK • Year 1990 • Code TP1518

Style: Includes: Price: Info:

Humorous Drama • Video (30 mins) • Course leader’s guide • PowerPoint presentation slides DVD $2000 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 1993 • Code TP711

Style: Includes: Price: Info:

Humorous Drama • Video (28 mins) • Course leader’s guide • Delegate worksheets • Self-study workbook DVD $2000 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 1996 • Code TP6620

For ForDigital DigitalStreaming Streamingand ande-learning e-learningquotation quotationplease pleasecall call1800 1800414 141510 510ororvisit visitwww.TrainingPoint.net.au www.TrainingPoint.net

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Video Arts Resource Guide – Communication

Assert Yourself

Learning to be Assertive Submissive people avoid confrontation but fail miserably at getting what they want. And while aggressive people often appear to be successful, they rarely win the willing cooperation of their colleagues in the long-run. Assertiveness, however, is much more advantageous. It does not conflict with listening and accepting the views of colleagues or customers, and is more likely to lead to a satisfactory solution to any problem. It allows potentially valuable ideas to be aired. By behaving more assertively your staff can be more positive, more creative and better equipped to get their job done effectively. This entertaining program looks at the advantages and disadvantages of submissive, aggressive and assertive behaviour.

Style:

Humorous Drama

Includes:

• • • •

Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available* e-Learning Available*

Info:

Country UK • Year 2007 • Code TP9152

Video (28 mins) Course leader’s guide Delegate worksheets Self-study workbook

See pages 22-25 for Video Arts’ engaging e-Learning information and course list.

Customer Service and Quality – Video Arts Resource Guide

Demanding Customers

Customer Care Made PERFECT Dealing with difficult customers can be irritating and frustrating, enough to break the will power even of the customer service paragons in your organisation. Yet we need to be able to deal with them efficiently and politely because they are all customers whose loyalty we need.

No Complaints

Complaints and the Customer Research shows that one in ten transactions ends in a complaint, yet these same complaints happen again and again. This amusing drama with realistic scenarios tackles the link between customer satisfaction and quality, providing people with five distinct learning steps to solving the customer’s problem.

Telephone Behaviour The Rules of Effective Communication

This program demonstrates telephone skills in a highly effective way. Anyone who uses the phone at work will learn how to answer the call with a ‘verbal handshake’, the importance of preparation, of showing callers that they’re understood, and of asking open questions to gain information.

An Inside Job

Meeting Internal Customer Needs The program is suitable for everyone in a customer-focused industry, and identifies three steps to creating an effective internal customer perspective: identify your internal customers; Consult them about their need; Serve them as though they are external customers. 8

Style: Humorous Drama Includes: • Video (25 mins) • Course Leaders guide with fully resourced training program • Group training workbook • Self-study workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Info: Country UK • Year 1998 • Code TP7138

Style: Humorous Drama Includes: • Video (24 mins) • Course Leaders guide with fully resourced training program • Group training workbook • Self-study workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* Info: Country UK • Year 1995 • Code TP6621

Style: Humorous Drama Includes: • Video (34 mins) • Course Leaders guide with fully resourced training program • Group training workbook • Self-study workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* Info: Country UK • Year 1997 • Code TP7072

Style: Humorous Drama Includes: • Video (23 mins) • Course Leaders guide with fully resourced training program • Group training workbook • Self-study workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* Info: Country UK • Year 1990 • Code TP2068

See pages 22-25 for Video Arts’ engaging e-Learning information and course list. For Digital Streaming and e-learning quotation please call 1800 414 510 or visit www.TrainingPoint.net.au

Video Arts Resource Guide – Customer Service and Quality

If Looks Could Kill

The Power of Behaviour

Inside Information

A Silo-Buster’s Guide to Internal Customer Service Most organisations recognise that exceptional service is vital to winning and retaining customers – but very few treat their internal customers with the same level of respect and support as they do their external customers. Those that do are stronger, more effective and more productive. The performance of every individual within the organisation depends upon the performance of others and unfortunately a ‘silo’ mentality is all too common. Mistakes are seen as the fault of other groups, and problems as the responsibility of other departments. This programme is suitable for all those who want to break down ‘silos’ in their organisations and build productive working relationships with people from different departments.

Style:

Humorous Drama

Includes: • • • •

In this spoof detective case, a customer is driven to distraction by the careless behaviour of staff at the doctor’s, at the shoe shop, in the post office and at the station. In a series of engaging, amusing and realistic scenarios, the detective must piece together the customer’s movements to see how the behaviour of several suspects led to his demise. This light-hearted program, written by behavioural expert Dr Peter Honey, raises some simple but key issues, and expresses them in a professional, down-to-earth manner. Staff of any level, across a range of industries, will learn from this program how to deal with customers by being professional and choosing their behaviour.

Style:

Humorous Drama

Includes: • • • •

Video (28 mins) Course Leaders guide with fully resourced training program Group training workbook Self-study workbook

Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available* e-Learning Available*

Info:

Country UK • Year 2000 • Code TP2067

Video (27 mins) Course Leaders guide with fully resourced training program Group training workbook Self-study workbook

Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available* e-Learning Available*

Info:

Country UK • Year 2008 • Code TP9214

For Digital Streaming and e-learning quotation please call 1800 141 510 or visit www.TrainingPoint.net

Management Skills – Video Arts Resource Guide

Making Time

Priorities, People and Procedures at Work Many people must learn that making time work for them is a key life-skill. This highly motivational drama, addressed to individuals and team members at every level, focuses on three essential elements of time management in a practical, down-to-earth way.

Project Management Leading a Project Team

This program provides a complete solution, exploring the techniques for project leaders to better manage their team, and so meet the project’s objectives. Meet the manager who is organising an office move and has made some common mistakes.

The Unorganised Manager Part 1 Damnation

In this program, a hard-working manager is so disorganised that he unwittingly makes the lives of his family and colleagues a misery. His lack of organisation leads to an early heart attack and a confrontation with St Peter.

The Unorganised Manager Part 2 Salvation

The program shows why managers should consider the actual purpose of their jobs, and not the function. They must learn how to schedule time for active tasks, while leaving time for reactive tasks. By delegating and retaining responsibility, they will contribute to everyone’s motivation and morale. 10

Style: Includes: Price: Info:

Drama • Video (28 mins) • Course Leaders guide • Self-study workbooks • Customisable handouts DVD $2000 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 2001 • Code TP7584

Style: Includes: Price: Info:

Humorous Drama • Video (25 mins) • Course Leaders guide • Group training workbook • Self-study workbook DVD $2000 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 1996 • Code TP748

Style: Includes: Price: Info:

Humorous Drama • Video (29 mins) • Course Leaders guide • Group training workbook • Self-study workbook DVD $2000 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 1996 • Code TP749

ForDigital DigitalStreaming Streamingand ande-learning e-learningquotation quotationplease pleasecall call1800 1800414 141510 510ororvisit visitwww.TrainingPoint.net.au www.TrainingPoint.net For

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Video Arts Resource Guide – Management Skills

30 Ways To Make More Time Managing Your Time Effectively

Most people think they are efficient. But unless they know how to manage their time, it’s unlikely they will ever be fully effective. Poor time management can also have a knock-on effect on their colleagues or the team they work with. ‘30 Ways to Make More Time’ demonstrates that time management training can be applied to anyone within an organisation. Using memorable and engaging characters in many different situations, it highlights the various issues surrounding time management - showing both the right and the wrong ways of doing things.

Style:

Drama

Includes: • Video (24 mins) • Trainer’s guide • PowerPoint presentation slides Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available* e-Learning Available*

Info:

Country UK • Year 2008 • Code TP332

See pages 22-25 for Video Arts’ engaging e-Learning information and course list.

Managing People – Video Arts Resource Guide

Jamie’s Kitchen: Fifteen Lessons On Teamwork

The Four Stages of Team Development

Part of the two-part ‘Jamie’s Kitchen’ training series, ‘Fifteen Lessons on Teamwork’ follows Jamie’s young trainee chefs as they move through the four stages of team development - forming, storming, norming and performing - to come together as an effective unit.

Jamie’s Kitchen: Fifteen Lessons On Leadership Leadership Is An Activity, Not a Position Jamie is a natural leader, with an energetic style guaranteed to keep an audience engaged. Anyone taking on a leadership role can learn a lot from watching him in action. This program demonstrates that leadership is an activity and not a position.

You’ll Soon Get The Hang Of It ‘You’ll Soon Get The Hang Of It’ looks at training preparation, content and developing an understanding of the trainee. The lessons show how to put the training into context, break the process into digestible chunks, and ensure that the trainee practices at every step.

Managing Performance Everyday: Beyond the Appraisal In today’s modern workplace, it is all too easy for a manager to forget that their primary responsibility is to get the best out of those they manage on a daily basis. This easy-to-follow, 5-step program will help managers encourage their people to deliver world class performance. 12

Style: Includes: Price: Info:

Documentary • Video (25 mins) • Course leaders guide • Self-study workbooks • Customisable worksheets DVD $2000 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 2004 • Code TP9035

Style: Includes: Price: Info:

Documentary Video (25 mins) • Course leaders guide • Self-study workbooks • Customisable worksheets DVD $2000 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 2004 • Code TP9036

Style: Includes: Price: Info:

Drama • Video (25 mins) • Trainer’s guide • Work book • Customisable handouts DVD $2000 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 2003 • Code TP8032

For Digital Streaming See pagesand 22-25 e-learning for Video quotation Arts’ engaging please call e-Learning 1800 414 information 510 or visit and www.TrainingPoint.net.au course list.

Video Arts Resource Guide – Managing People

Pass It On

Coaching Skills for Managers Coaching is vital, but frequently neglected. Whilst line managers are increasingly expected to take on the responsibility for coaching, very few are actually trained to do it. In addition, pressures of work often force coaching to the bottom of the priority list. Written by Armando Iannucci (‘The thick of it’ and ‘I’m Alan Partridge’), this humorous program uses clear messaging and practical, believable examples of how to get coaching right (and wrong). It also demonstrates how effective coaching can facilitate individual development and become personally rewarding for the coach too.

Style:

Humorous Drama

Includes:

• • • •

Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available* e-Learning Available*

Info:

Country UK • Year 2007 • Code TP9167

Video (25 mins) Course leaders guide Group training workbook Self-study workbook

For Digital Streaming and e-learning quotation please call 1800 141 510 or visit www.TrainingPoint.net

Selling Skills – Video Arts Resource Guide

So You Want to Be a Success at Selling? Part 1: Preparation

This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team. This invaluable program utilises proven techniques to underpin messages and sets out all the key sales fundamentals.

So You Want to Be a Success at Selling? Part 2: Presentation

Sales staff learn how to stay cool and dispassionate even when a customer criticises them or their products. This invaluable program utilises proven techniques to underpin messages and sets out all the key sales fundamentals.

So You Want to Be a Success at Selling?

Part 3: Difficult Customers This classic series ‘So You Want to Be a Success at Selling?’ is ideal for new sales recruits or as a refresher for experienced members. ‘Part 3: Difficult Customers’ deals with the duckers, ditherers and dictators that often stand in the way of progress.

So You Want to Be a Success at Selling? Part 4: Closing the Sale

This is an area where even skilled salespeople fear rejection - and so delay closing. They will find out how to conclude a deal efficiently and effectively. This invaluable program utilises proven techniques to underpin messages and sets out all the key sales fundamentals. 14

Style: Includes: Price: Info:

Humorous Drama Video (26 mins) DVD $2000 Weekly Rental $350 Digital Streaming Available* Country UK • Year 1981 • Code TP2816

Style: Includes: Price: Info:

Humorous Drama Video (25 mins) DVD $2000 Weekly Rental $350 Digital Streaming Available* Country UK • Year 1981 • Code TP2817

Style: Includes: Price: Info:

Humorous Drama Video (25 mins) DVD $2000 Weekly Rental $350 Digital Streaming Available* Country UK • Year 1983 • Code TP2818

Style: Includes: Price: Info:

Humorous Drama Video (29 mins) DVD $2000 Weekly Rental $350 Digital Streaming Available* Country UK • Year 1984 • Code TP2819

For ForDigital DigitalStreaming Streamingand ande-learning e-learningquotation quotationplease pleasecall call1800 1800414 141510 510ororvisit visitwww.TrainingPoint.net.au www.TrainingPoint.net

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Video Arts Resource Guide – Selling Skills

A Widow’s Story

The Importance of Life Insurance This powerfully emotive story is motivating for the sales team and gives agents and brokers a platform for discussion with prospective clients. It’s suitable for a wide variety of audiences from staff to clients, and provides a great introduction for newcomers to the industry. It also helps admin staff appreciate the human dimension behind every policy. Purpose of this program: To demonstrate the purpose of life assurance, why it’s so important and why families should not be without it; To be able to show the ‘short formula’ for working out how much life cover a person needs to be adequately protected. Style:

Drama

Includes: • Video (28 mins) • Leader’s guide • PowerPoint presentation slides Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available*

Info:

Country UK • Year 2007 • Code TP2778

Sold!

A Guide to Consultative Selling The package is divided into three modules: The Preliminary Research how to find out what your customer wants and get the appointment; The Investigation - how to use questions to uncover the customers needs and clarify requirements; The Commitment.

Style: Includes: Price: Info:

Drama • Video (44 mins) • Self-Study video • Self-study workbook • Training notes DVD $2000 Weekly Rental $350 Digital Streaming Available* Country UK • Year 1993 • Code TP7930

See pages 22-25 for Video Arts’ engaging e-Learning information and course list.

Interviewing – Video Arts Resource Guide

Performance Review Change the way every person in your organisation approaches appraisals. Help managers get better outcomes from appraisals. Help employees think about appraisals in a positive way. Even so, the reaction to reviews is often the same one of horror.

The Dreaded Appraisal Both Sides of the Appraisal Interview

Suitable for all managers and team leaders, this memorable program demonstrates key strategies to turn every difficult interview into a positive, productive experience for both employer and employee.

Can You Spare A Moment?

Counselling Skills for Managers All managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. The program reinforces key messages to aid even the most inexperienced managers, team leaders or personnel staff.

How Am I Doing?

The Perfect Appraisal Interview In this engaging drama, three inept managers show how an appraisal interview should not be conducted! The first never prepares or makes time; the second is too fond of the sound of their own voice; and the third is too uncomfortable to hint at any criticism.

Style: Humorous Drama Includes: • Video Part 1 (30 mins) • Video Part 2 (20 mins) • Course Leaders guide with fully resourced training program • Group training workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Info: Country UK • Year 2004 • Code TP8051

Style: Humorous Drama Includes: • Video (28 mins) • Course Leaders guide with fully resourced training program • Group training workbook • Self-study workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Info: Country UK • Year 1990 • Code TP657

Style: Humorous Drama Includes: • Video (26 mins) • Course Leaders guide with fully resourced training program • Group training workbook • Self-study workbook DVD $2000 Price: Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Info: Country UK • Year 2001 • Code TP675

See pages 22-25 for Video Arts’ engaging e-Learning information and course list. For Digital Streaming and e-learning quotation please call 1800 414 510 or visit www.TrainingPoint.net.au

Video Arts Resource Guide – Interviewing

Behavioural Interviewing Taking the Guesswork out of Recruitment

Anyone who wants to conduct an effective interview needs to know that past behaviour is the key to predicting future performance. A candidate’s qualifications, experiences, and previous posts they’ve held are all important details that you need to know. But the unanswered question is: how will they actually perform in the precise job you’re advertising? Rather than using intuition, an interviewer can use the questioning techniques demonstrated in this program to retrieve relevant information based on a candidate’s past experiences. Behavioural interviewing is suitable for managers, supervisors and personnel specialists. Through realistic interview scenarios, it teaches the five stages of the behavioural interviewing technique. *

Style:

Humorous Drama

Includes: • • • •

Video (25 mins) Course Leaders guide with fully resourced training program Group training workbook Self-study workbook

Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available* e-Learning Available*

Info:

Country UK • Year 2006 • Code TP9067

For Digital Streaming and e-learning quotation please call 1800 141 510 or visit www.TrainingPoint.net

Creativity and Diversity – Video Arts Resource Guide

Ideas Into Action Stimulating Creativity For Success This exciting program looks at the barriers to fresh, profit-related creative thinking and suggests some simple but powerful ways to overcome them. It shows how constantly stimulating creativity and innovation is key to coming up with viable ideas for products and services.

Style: Includes: Price: Info:

Live action/animation • Ideas into action(10 mins) • Blue movie (12 mins) • Red movie (16 mins) • Green movie (15 mins) DVD $1500 Weekly Rental $350 Digital Streaming Available* • e-Learning Available* Country UK • Year 1993 • Code TP5725

Style: Includes: Price: Info:

Lecture/Case study • The Hidden mind (46 mins) • Creativity in management (37 mins) • The importance of mistakes (40 mins) DVD $2000 Weekly Rental $350 Digital Streaming Available* Country UK • Year 2005 • Code TP527

Style: Includes: Price: Info:

Humorous Drama • Video (26 mins) • Discussion guide. DVD $2000 Weekly Rental $350 Digital Streaming Available* Country UK • Year 1991 • Code TP743

Style: Includes: Price: Info:

Drama/commentary • Video (45 mins) • Course Guide • PowerPoint presentation slides DVD $2000 Weekly Rental $350 Digital Streaming Available* Country UK • Year 1995 • Code TP6719

The John Cleese Files Features three programs; ‘The Hidden Mind: Hare brain, tortoise mind’ dispels the belief that fast decision-making is best and to show the importance of allowing the unconscious thinking-process time. ‘Creativity in Management: Open and closed modes of thinking’ helps people understand how to think creatively.‘The Importance of Mistakes: Adventures of Gordon the guided missile’ aims to create a more relaxed attitude in which creativity can flourish.

Think Or Sink

Professional Team Decision Thinking This program teaches the four stages of professional team decision thinking: asking the right questions, creating a choice of answers, looking at the dangers of each particular option and then weighing up the chances of success.

Fair’s Fair

Equal Opportunities For All In this program, Femi Otitoju, a leading authority on equal opportunities, takes us through five clear examples of common discrimination problems using sensitive dramatised case studies, which come with/without commentary, and flexible written materials.

For ForDigital DigitalStreaming Streamingand ande-learning e-learningquotation quotationplease pleasecall call1800 1800414 141510 510ororvisit visitwww.TrainingPoint.net.au www.TrainingPoint.net

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Video Arts Resource Guide – Finance

The Balance Sheet Barrier The Basics of Business Finance

This new version of Balance Sheet Barrier again tackles the problem of educating otherwise competent and confident managers in the mysteries of business finance. Featuring John Cleese as Julian Carruthers, and Dawn French as Rita Scroggs, this comic duo makes finance into something it has never been before - FUN. Rita demonstrates how a profit and loss account is really just a historical view of the business; that the balance sheet is a snapshot of the business at any one time; and that the cash flow forecast looks at the future cash position of the company in terms of income and expenditure.

Style:

Humorous Drama

Includes: • • • •

Video (30 mins) Course Leaders guide with fully resourced training program Group training workbook Self-study workbook

Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available* e-Learning Available*

Info:

Country UK • Year 1993 • Code TP623

See pages 22-25 for Video Arts’ engaging e-Learning information and course list.

Finance – Video Arts Resource Guide

Budgeting

Constructing and Controlling Budgets This program is designed to convince managers that the budget isn’t just a vague ‘game-plan’. It is a vital business tool for the avoidance of financial disaster. Learn what a budget is, why it works and how it is put together.

Style:

Humorous Drama

Includes: Video (30 mins) Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available*

Info:

Country UK • Year 1994 • Code TP634

The Control of Working Capital Putting Financial Theory Into Practice Customers won’t pay on time, suppliers won’t deliver until bills are paid; spare capital is tied up in work-in-progress. It’s a ‘catch 22’ situation. This humorous program makes the subject easy to understand and proposes ways of avoiding the traps.

Style:

Humorous Drama

Includes: Video (26 mins)

Price:

DVD $2000 Weekly Rental $350 Digital Streaming Available*

Info:

Country UK • Year 1978 • Code TP649

See pages 22-25 for Video Arts’ engaging e-Learning information and course list.

Video Arts Resource Guide – Index

It’s A Deal..................................................5

30 Ways To Make More Time............. 11

I Wasn’t Prepared For That....................5

Sold!........................................................ 15

Agreed!......................................................6

Jamie’s School Dinners: Living With Change...........................4

So You Want to Be a Success at Selling?: Part 1: Preparation......................... 14

An Inside Job............................................8 Assert Yourself.........................................7

Jamie’s School Dinners: Managing Change..............................4

Jamie’s Kitchen: Fifteen Lessons On Teamwork................... 12

Balance Sheet Barrier, The................. 19

So You Want to Be a Success at Selling?: Part 2: Presentation....................... 14 So You Want to Be a Success at Selling?: Part 3: Difficult Customers........... 14

Behavioural Interviewing................... 17

Jamie’s Kitchen: Fifteen Lessons On Leadership................. 12

Budgeting.............................................. 20

John Cleese Files, The......................... 18

So You Want to Be a Success at Selling?: Part 4: Closing the Sale................. 14

Straight Talking.......................................6

Can You Spare A Moment?................. 16

Making Time.......................................... 10

Control of Working Capital, The....... 20

Managing Performance Everyday: Beyond the Appraisal.................... 12

Telephone Behaviour.............................8

Meetings Bloody Meetings...................6

Demanding Customers..........................8 Dreaded Appraisal, The...................... 16

Think Or Sink......................................... 18

More Bloody Meetings...........................6

Unorganised Manager Part 1, The........................................ 10

Negotiating: Tying The Knot.................5 No Complaints.........................................8

Unorganised Manager Part 2, The........................................ 10

Pass It On............................................... 13

Widow’s Story, A.................................. 15

Performance Review........................... 16 Presentation is Everything...................5

Ideas into Action.................................. 18 If Looks Could Kill...................................9

Project Management........................... 10

Fair’s Fair................................................ 18

H How Am I Doing?.................................. 16

You’ll Soon Get The Hang Of It......... 12

Inside Information..................................9

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Video Arts e-Learning Appraisals, Review and Performance The Dreaded Appraisal........................ pg 16 Both Sides of the Appraisal Interview How am I Doing? .................................. pg 16 The Perfect Appraisal Interview Managing Performance....................... pg 12 Every Day: Beyond the Appraisal Performance Matters: The Importance of Praise Improving Staff Performance Performance Review............................ pg 16 A New Approach to Appraisal

Change Jamie’s School Dinners.........................pg 4 Managing Change Jamie’s School Dinners.........................pg 4 Living With Change

Creativity Ideas Into Action.................................. pg 18 Stimulating Creativity for Success It’s Your Choice

Customer Service Demanding Customers.........................pg 8 Customer Care Made PERFECT

Internal Communications

If Looks Could Kill...................................pg 8 The Power of Behaviour

Inside Information.................................pg 9 A Silo-Buster’s Guide to Internal Customer Service

Who Sold You This, Then? Effective After-Sale Services

Interview

Coaching

Diversity and Equal Opportunities

Behavioural Interviewing................. pg 17 Taking the Guesswork Out of Recruitment

The Helping Hand Coaching Skills for Managers

First Among Equals Leading a Team

Essentials of Interviewing Just in Time Reminders for Managers

Pass it on................................................. pg 13 Coaching Skills For Managers

Not My Type Valuing Diversity

Leadership

Assertiveness Assert Yourself........................................pg 7 Learning to Be Assertive

You’ll Soon Get the Hang of it......... pg 12 The Techniques of One-on-one Training

Finance The Balance Sheet Barrier................... pg 19 The Basics of Business Finance

Jamie’s Kitchen: Fifteen Lessons on Leadership. ......... pg 12

Leadership is an Activity, Not a Position

Course List

Only Available From Training Point

Managing People

Project Management

Telephone Skills

Absence Minded Managing Absenteeism

Project Management........................... pg 10 Leading a Project Team

On the Receiving End Making Call Centres More Effective

Can You Spare a Moment?................. pg 16 Counselling skills for Managers

Sales and Negotiation

Time Management

First Among Equals Leading a Team

The Art of Selling Sales With Service

30 Ways to Make More Time............ pg 11 Managing Your Time Effectively

I’d Like a Word With You The Discipline Interview

Call to Order Converting Telephone Enquiries Into Sales

Making Time.......................................... pg 10 Priorities, People and Procedures at Work

Meetings

Negotiating: Tying the Knot................pg 5 A Skill for Life

Going to a Meeting Constructive and Effective Participation Meetings, Bloody Meetings................pg 6 Making Meetings More Productive More Bloody Meetings..........................pg 6 The People Side of Meetings

Motivation and Attitude

Sell it to Me! Essential Skills for All Sales People

Teamwork Jamie’s Kitchen Fifteen Lessons on Teamwork......................... pg 12 The Four Stages of Team Development

The Unorganised Manager: Part 1.................................... pg 10 Organising Yourself The Unorganised Manager: Part 2 & 3............................ pg 10 Organising Managers

Writing Skills Put it in Writing The Complete Communicator – the Art of Influence Report Writing The Art of Writing a Good Report

The YES! Project 50 Secrets from the Science of Persuasion

Presentation I Wasn’t Prepared for That....................pg 5 Overcoming the Fear of Making Presentations Call to Order

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Video Arts Published Course Leaders Guides

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Presentation Slides

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