DEPOSIT PROTECTION Book with confidence, thanks to our deposit protection included with every booking. Should your plans change, and you cancel your booking before final payment is due, you'll receive a credit of initial deposit amount received up to R3000 per person, to use toward your future travel plans.
GOLD SEAL PROTECTION Trafalgar’s Gold Seal Protection (GSP) plan costs only R1250 per person. Your GSP plan is available only upon paying your deposit and cannot be added at a later date. GSP gives you additional peace of mind should your travel plans change, and includes: Before Your Holiday: GSP allows you to cancel your Trafalgar holiday for any reason without penalty prior to 30 days from your South Africa departure date: If no Force Majeure Event* has occurred when you cancel, the value of your Trafalgar Holiday Pre-payment** will be refunded; or If a Force Majeure Event* does occur causing you to cancel, the Trafalgar Holiday Pre-payment** will be converted to a Future Travel Credit (FTC) of the same value. The FTC may be redeemed against the cost of a new holiday provided by Trafalgar or one of our Travel Corporation sister brands, departing at any time within 24 months of your cancellation but is not redeemable for cash. If the new trip or departure is more expensive than the FTC you are responsible for the difference in price; if the new trip or departure is less expensive than the FTC, a new FTC will be issued for the difference. Airline travel costs and any related cancellation or rebooking costs are not covered by the Gold Seal Protection Plan. Please note that the Gold Seal Protection plan cost is not refundable for any reason. Travel Agent fees and cancellation costs may apply.
During your Holiday: Should your holiday be interrupted and you leave at any time during the trip due to personal illness or injury; or be required to return to South Africa because of the serious injury, illness or death of an immediate family member^: (a) you will be refunded R750 per person/ per day for the unused portion of the holiday. Please note that in some cases hotels require a 1-night cancellation fee. (b) Trafalgar will pay the additional cost of airline travel for earlier or later return to South Africa in the same class of air travel on the first available flight, provided the original return air tickets were booked through Trafalgar from South Africa on Trafalgar’s recommended airline. A medical certificate is required to qualify for this holiday interruption and return flight security provision. *Force Majeure Event – means any event or circumstance beyond Trafalgar’s control, including but not limited to: an act of God (such as earthquake, flood, fire, explosion, landslide, lightening, action of the elements, force of nature, washout, typhoon, hurricane, tsunami, storm or storm warning or natural disaster);industrial disputes, work ban or other labour dispute or difficulty; acts of terrorism, political unrest, war or threat of war, riots or civil strife; closure of airports or ports; pandemic, epidemic or health risk; governmental and administrative actions (including closure of borders and travel warning and restrictions). **Trafalgar Holiday Pre-payment – means all monies paid to Trafalgar in respect of land arrangements only – excluding any cancellation fees for the Oberammergau Package Supplement. ^Immediate Family – means a parent, sibling or child.
MYCOSTSAVER Say hello to contact and paper free documents, plus benefit from our online portal before and during your trip. Once you’ve booked, register at costsavertour.com/ mycostsaver. It’s easy to use and only takes 5 minutes. Share your passport and insurance details for easy border crossings and fast hotel check ins.
Tell us your travel preferences, dietary requirements, allergies or if you’re travelling for a special occasion – we love getting to know you before you even leave home.
Get ready to get going, and explore all the Choice Optional Experiences for your trip. Plus get contact free access to your travel documents, 2-3 weeks before departure, and save them directly to your handheld device.
WE’RE HERE TO HELP Call us at 011 280 8440, visit costsavertour.com or speak to your local travel agent today. 155