GROW YOUR BUSINESS IN 2020 With the help of ECOMSILVER
ECOMSILVER: A SUPPORT BUSINESS FOR ONLINE GROWTH Top Drawer 2020
Since 2012 the team at ECOMSILVER have been a friendly and supportive solution to companies who want to optimise their online presence. With backgrounds in Ecommerce, we could see how many businesses could improve their sales drastically by taking advantage of cutting edge technology. We set out to become the first Ecommerce company that would provide you with upfront and honest expertise on what would improve your website and carry these services out to a high standard, all the while being a port-of-call for all things online. Our passion is to help you achieve your business ambitions. We are more than a tech company, we are a helpful hand in the complicated world of ecommerce technology. Start a partnership with us, and watch your business grow. Send us an email at hello@ecomsilver.com.
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TABLE OF CONTENTS
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Cover Page
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B2B Case Study: Museums & Galleries
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Table of Contents
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B2B Case Study: Coach House
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Our Services
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We Can Work With...
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B2C Case Study: Watershed
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Find Out More
OUR SERVICES ECOMSILVER
are
proud
to
introduce
Definitions
individual ecommerce services which will
Integration:
benefit your business in the long run. We
Integration aims to weave
pride ourselves on our honest approach and
together varying subsystems so that the data contained in each
will advise on which of our tried-and-tested services will benefit you, and which won't. We make it our business to
know yours.
becomes part of a larger system that quickly and easily shares data when needed.
Day to Day Web Management Research shows that many business owners get bogged down with managing their ecommerce site or alternatively spend on recruiting an in-house manager. We propose that we take this burden off your hands and manage your website.
Data: Data are values of qualitative or quantitative variables that are gathered from your customers. Data can be used to show results or failures and predict trends.
Integration
Cut down on wasting valuable time with administration. With integration, you can link up all your systems and ensure that they work seamlessly together. If you are using multiple different platforms (e.g. Ebay and Amazon) then this is a truly invaluable tool. Understanding Your Data. The data your business produces will hold the key to it's future success. We can advise you how to take advantage of this information and transform your results with personalisation, search bar analysis and much more to help your business flourish.
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OUR SERVICES Marketing and Search Engine Optimisation (SEO) We are able to do full marketing audits on your site, which analyse your competitors and where your company scores in terms of SEO. With these reports, we can also provide the content you need to improve your rankings and market your product.
User Experience A industry wide issue is the famously tricky to use platforms for ecommerce businesses. We took this problem and made it our mission to solve it. We have created a user-friendly Content Management System which anyone in your business can use. With the ability to drag and drop items you can edit your site's content quickly to save yourself time and money. Customers can now also benefit from features such as AI Preferences, 'Create the Style' and so much more. We have made the ecommerce experience seamless for both business owners and their customers. Our seasoned consultancy service can help you choose which features would benefit your business and implement them for you.
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OUR SERVICES Migration and Future Planning Many businesses with other ecommerce platforms found that with growth they then had to move to a more suitable platform that would accommodate their traffic, or perhaps were unsatisfied with the services of a larger, faceless corperation. With migration to our platform, we ensure that the transition is smooth and without fault. With us, you can truly future proof your business and ensure that you won't have to move again. Check out our Coach House Case Study (p.g 8) to find out how beneficial they found our migration experience.
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B2C CASE STUDY: WATERSHED Watershed have been with ECOMSILVER since their conception. Since 2012 they have grown from a concept store to a million pound brand and we like to think we had something to do with it. With a huge online presence, Watershed's website is a key element to their business. It's where their customers can browse through their hundreds of products, and seamlessly create wish-lists and ultimately make sales. For owners Jake Patterson and James Wright, it's a place where their brand truly comes to life. With our help, they've introduced a popular blog, advertised through Facebook Pixel and added an Abandoned Cart marketing tool. Like so many other retail businesses, the physical store is still a very important element. We listened to Watershed's desires to make sure that it was kept as up to date as their website. Gone are the traditional cash tills, in their place iPads which through the Vend POS software and ECOMSILVER Platform, allow their team not only to process transactions but also control store music, customer requests, queries and check their online stores. 'ECOMSILVER have been an invaluable asset to our company. With them we have been able to grow our business and reach our ambitions. We couldn't be happier with their service.' - James Wright, Watershed Co-Founder.
B2B CASE STUDY: MUSEUMS AND GALLERIES Museums and Galleries is an international business which specialises in cards and stationary. When they moved to ECOMSILVER from Sky Light Media they saw a 'large increase in website orders being placed by customers.' The product menu structure and display, along with the ability to integrate their database with their website and update content quickly and easily were extremely useful to Museums and Galleries and led to a significant increase in both sales and leads. Over time, with our help, Museums and Galleries increased their product offering substantially. We made sure that the speed of their website was always improving and was competing with the fastest speeds of ecommerce giants. Moving into 2020, Museums and Galleries commissioned an app with ECOMSILVER. Showcasing the latest cutting-edge technology whilst maintaing an easy-to-use interface for both clients and customers, the creation of the app will herald a changing ecommerce landscape that ECOMSILVER are prepared to help businesses evolve with. 'Professional, approachable & affordable' - Jon from Museums & Galleries
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B2B CASE STUDY: COACH HOUSE For over 40 years Coach House has imported and sold captivating, design-led, furniture and homewares throughout the UK and further afield. Having begun with humble origins in Yorkshire, Coach House has grown to become one of the industry’s largest and most trusted wholesale names.
Now we are very happy to annouce that our client has a stunning Ecommerce website, purpose-built by ECOMSILVER to be secure and reliable for their large amount of daily traffic and sales, whilst being easy to use for both their staff and their customers. Following the initial go-live date of the Friday 13th December 2019, we spoke to Phil Lees from Coach House who said ‘The Go-Live process was remarkably smooth, which was a huge relief.' He then went on to thank the support team, who have been working around the clock to ensure that Coach House, as well as all of our other clients have their challenges solved in a timely manner. ‘The support team have been brilliant and came straight back to me in a timely manner. I couldn’t ask for anything more!’ We couldn’t be happier with the feedback that we have received from Coach House and are looking forward to continue our partnership with them, with our wide range of business support services such as Day-toDay Web Management, Understanding Your Data and Marketing & SEO.
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WE CAN WORK WITH: Enterprise and Resource Planning. Forget re-keying orders, forget out of sync stock and pricing, forget losing orders out of hours. Integration with ERP software creates scalability and the limitless potential to grow. Analytics. Insights into buyer behaviour, site usage and traffic sources can help shape your marketing spend, identify price points, hone the customer journey and ultimately increase customer satisfaction and sales. That’s why our CMS includes a dashboard linked to real-time Google analytics statistics.
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WE CAN WORK WITH: Advertising. Facebook Pixel is perhaps one of the most powerful tools on the market to maximise the potential of Social Media for business. Upload your customer list, create custom lists based on website interaction and look-a-like audiences that bring your products direct to end users. Payments. A payment gateway is an application that allows a store to securely request payments from customers. Your gateway verifies billing information, available funds and ultimately gets you paid. Our platform can accommodate multiple gateways and integrate with all leading suppliers.
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FIND OUT MORE: Learn more about our exclusive platform, tailored services and skilled consultations by getting in touch. We would be delighted to hear from you. As a special offer to celebrate the new year and ECOMSILVER's exciting predictions for this year, we are offering a Free Proposal to anyone who contacts us. All you have to do is email us and reference TD2020.
To email us, please contact: hello@ecomsilver.com To call us, please contact: 01285 655455.
We look forward to hearing from you!
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THANK YOU From all at ECOMSILVER, thank you for reading this booklet.
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