TPAS membership magazine November 2013

Page 2

HOW TO GUIDES

Tenant Central shows you how • Do you want to learn how to use Social Media as an effective communication tool? • Do you want to know more about volunteering and being involved in your community? • Do you want to know more about complaints handling and the role of designated persons? • Do you want to know what scrutiny is and how it works for tenants and landlords?

Have a look at our How to Guides We have produced a series of introductory guides that offer tenants information and good practice in a range of subject areas. The guides will help tenants to be more involved with their landlord or lead change in their local communities. The guides are available online and can be downloaded. They include:

• Social Media • Get Involved • Complaints • Scrutiny

We will be producing more guides over the course of the programme. Keep a look out for our Tenant Panels and Service Improvement Panels guides which will be coming soon! KEEP CHECKING OUR WEBSITE.

For more information about Tenant Central contact: Freephone Email Visit Write

0800 035 6351 info@tenantcentral.org.uk www.tenantcentral.org.uk and subscribe to our mailing list. Tenant Central Team, TPAS, Suite 4b Trafford Plaza, 73 Seymour Grove, Manchester M16 0LD.


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