TOP PERFORMING COMPANIES
INSIDE • HIGHLIGHTS FROM THE AFRICAN ACCESS NATIONAL BUSINESS AWARDS • SA’S TOP BUSINESSES INTERVIEWED • HOT TIPS ON PERFORMANCE MANAGEMENT • SUCCESFUL GREEN TOURISM • 8 TECHNOLOGY TRENDS AWARDS PARTNER
THE
BRONZE SPONSOR
Green Buildings
By 2050, more than 80% of South Africa’s population will live in cities. Government
Communication
What is smart city?
T
he world’s population is not only rising, but rapidly urbanising. The strongest growth will be in Africa where in 2030, for the first time in the continent’s history, more Africans will reside in urban than rural areas. By 2050, about
800 million people will be living in cities, and 14 countries (including South Africa) will be more than 80% urbanised. The challenges thrown up by this population explosion require cities to transform. The cities of the future are Smart Cities: connected places that function properly, are economically sustainable and contain healthy, happy citizens and thriving, innovative businesses. Smart cities will be the first choice for business and investment, which will create employment and foster increased prosperity.
Transport
Energy
Water and Wastewater
Leisure
Health and Safety
Why attend? To discover the latest technologies and thinking related to smart cities To meet key decision makers involved in the creation and development of smart cities To share experiences and examples of how cities can become smarter
cities
summit Conference, Expo and Awards
Topco Media will be hosting the first Smart Cities Summit in Durban in May 2012. For further Information please contact Hayley on Cell: 082 825 1129/Email: haley.fletcher@topco.co.za
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Product reviews
Contents UPFRONT Contributors .................................................................................... Publisher’s Letter.............................................................................. Editors Letter .................................................................................... Foreword – Andrew Mills - Boxer Super Stores .............................. Foreword – Eddie Maila - Edwin Construction ................................. A-Z Listing ....................................................................................... Research Criteria ............................................................................. Industry Classification ....................................................................
4 5 7 8 9 11 12 13
EDITORIAL FEATURES TOP PERFORMING PRODUCTS REVIEW ....................................
28
TECHNOLOGY 8 Technology Trends ........................................................................ Bridget Pringle
40
LOGISTICS Development of the Logistics Sector ................................................ Kerry Dimmer
46
TOURISM Success of Green Tourism ............................................................... Madeleine Barnard
51
SMME SMME Development Support .......................................................... Samantha Barnes
56
TOP PERFORMING AT WORK African Access National Business Awards ........................................ Leading South Africa in Celebrating Excellence
146
TOP BUSINESSWOMAN OF THE YEAR Carol Weaving..................................................................................
156
TOP BUSINESSMAN OF THE YEAR Andrew Mills ....................................................................................
158
WINNER’S DINNER Inside the winners’ circle...................................
2
40
8 Technology Trends
46
Development of the Logistics Sector
150, 153, 155
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FOREMATTER CONTENTS
Success of the Green Tourism
SEGMENT INTRODUCTIONS & LISTINGS Primary Segment: Resources ......................................................
13, 14
Secondary Segment: Basic & General Industries ........................
14, 18
Tertiary: Cyclical & Non-Cyclical Services ....................................
18, 25
Public: Government........................................................................
25, 27
TOP PERFORMING THANKS THE FOLLOWING SPONSOR: AWARDS PARTNER
BRONZE SPONSOR
THE
56
SMME Development Support
CORPORATE & GOVERNMENT SUBSCRIPTIONS To subscribe to Top Performing Companies, please email: subs@topco.co.za or contact Candice Hooper on 086 000 9590
Credits Chairman Richard Fletcher CEO Ralf Fletcher Project Manager Chris Hoffman Group Manager: Production Van Fletcher
Distribution Ingrid Johnstone Ursula Davids
Managing Editor Thulile Nxumalo
Human Resources Manager Janine Salick
Head Designer Jayne MacĂŠ
Financial Administrators Bernie Theron
Designers Kyle Collison Mpumelelo Bhengu
PA to CEO Cherees O Reilly
Traffic Coordinator Raeesah McLeod Website Manager Gaywin Walters Operations and Sales Manager Jonette De Sousa
African Access National Business awards
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Researcher Jodi-Lee Erasmus Shouneez Khan Nazreen Harris Aisha Crombie Amirah Esau
Group Editor Tania De Kock
Studio Manager Candice Hooper
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Administrator Nafisa Mallum Mishqah Petersen
Project Contributors Jehad Kasu Recardo Litago Samantha Petersen Vanessa Wallace Judy Chileshe Roman Ross Lee-Ann Arendse Charmaine Docherty Lyndon Naidoo Guy Chicken Stephen Paxton Carl Chothia
Printers Paarl Print Contact Details Topco Media (Pty) Ltd The Pinnacle, 5th Floor, Cnr. Strand & Burg Streets, Cape Town 8001 PO Box 16467, Vlaeberg 8018 Tel: +27 (0)86 000 9590 Fax: +27 (0)21 423 7576 Email: info@topco.co.za Website: www.topco.co.za Disclaimer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Topco Media (Pty) Ltd Reg. No. 2007/002190/07. While every care has been taken when compiling this publication, the publishers, editor and contributors accept no responsibility for any
consequences arising from any errors or omissions. ISBN: 978-0-620-52406-3
Group Office Manager Haley Fletcher
12/20/11 2:28:19 PM
FOREMATTER CONTRIBUTORS
Contributors Madeleine Barnard
Madeleine Barnard studied languages and journalism at Stellenbosch University, and worked as a public relations officer and corporate communications consultant before working as a freelance journalist, copywriter and singer/songwriter. She has published a book titled, Cape Town Stories, and is currently recording her second album.
Kerry Dimmer
Kerry Dimmer is a freelance journalist passionate about Africa and its challenges, about writing, about balance. She claims to be a deep thinker and wants to know everything but realises that nothing can be absolutely known. Believing that all things and every person has a story to tell, Kerry will tell it, succinctly she hopes, but always frustrated by limited words allowed. In 2010 she was the recipient of the Diageo Africa Business Reporting Award for best infrastructure feature.
Samantha Barnes
Samantha Barnes is a freelance journalist, with honours in Political Science. Her career has spanned (in chronological order, with some detours enroute) being the world’s worst accounts clerk, selling up a storm for a manufacturer, managing marketing and membership for the PE Chamber of Commerce and Industry, recruitment and becoming a freelance journalist. It’s a career she loves. Samantha is constantly amazed at South African’s talent and determination. Her biggest wish is that we create a nation of entrepreneurs. She loves meeting new people and writes business features, inspiration and humour for magazines and newspapers.
Bridget Pringle
Bridget Pringle began her online career in 1998 as part of the editorial team of the newly created IOL. After a move to Johannesburg and a stint in the web department at MNET in the early 2000s, she moved over to the print world, working for the Sunday Times and the Times. Bridget now manages iafrica.com, one of the country’s oldest online brands – a role she’s been in for the past two years.
Leon Dampers
After studying engineering, Leon Dempers discovered the humanities, majoring in English, French, Mathematics and Philosophy. He started writing for the Pretoria News as a stringer, while completing his postgraduate studies in Philosophy. As a ‘some-time’ academic, he lectured in Philosophy and Communication Science at various universities over many years. In between, he worked as a translator, held senior positions in public relations, spent a couple of years at the Sorbonne in Paris and owned his own communication and human resource management consultancies in Cape Town, Johannesburg and Durban. Leon also owned his own garden nursery in Cape Town and more recently ran a herb farm in the Drakensberg. He is currently working in garden maintenance and as a freelance writer while finishing his first novel.
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FOREMATTER PUBLISHER’S LETTER
Publisher’s Letter
I
have just returned from the United Kingdom where, despite stories of gloom and doom, every restaurant and pub was filled to the brim. I attended two trade shows and money was changing hands at great speed – and even the weather was crisp, fresh and dry. We picked up licenses to add two new publications to the Topco Media stable. Management Publication, which will be a monthly publication, particularly excites me as it is in a class of its own. The British edition has ranked number one for business management titles in the UK over the last few years – and we shall keep with the same format, but put our own unique South African spin to it. After being responsible for all our titles in Cape Town, Tania de Kock, our current Group Editor, is moving to Gauteng. She has been a real asset to the Topco Media and her efficiency and wry sense of humour will be sorely missed. But all is not lost because after a short break Tania will be the South African editor of Management Publication and I could not think of a better person to trust with this task. Topco Media was also responsible for the official publication of COP17’s Climate Change Expo in Durban. As a result, the ESG Green Pages publication is now being distributed to every corner of the globe. In 2012 we are partnering with the Department of the Environmental Affairs to host the annual Smart Cities Conference And Expo in Durban. The Top Performing Companies publication has shown the optimism and resilience of many of our South African companies, not just the big corporates, but increasingly the new, fast-growing companies with vibrant and enthusiastic entrepreneurs at the helm. Looking at their stories makes me glad to be back here in South Africa – truly the land of hope and opportunity.
My very best wishes Richard Fletcher 1 2 TH E D I T I O N T P
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FOREMATTER EDITOR’S LETTER
Editor’s Letter
T
he aftermath of the global recession and the threat of a possible second dip has left most South African business owners – and their customers slightly punch-drunk. Since the rise of the global economy, the chain in only as strong as its weakest link, but the South African economy has fared better than most and we have proper regulatory measures to thank.
Positive economic sentiment remains, with Business Unity South Africa (BUSA) predicting a 3% growth in the South African economy in 2012. However, this comes with a warning that with an underperforming economy, the best-case scenario of 3% is not quite enough for South Africa to reach its job creation and other socio-economic targets. The good news is the growth in certain economic sectors such as banking, manufacturing and transport. South African banking services are growing now that the Big Four is servicing the formerly unbanked masses by contracting smaller community retailers such as spaza shops to act as banking agents. This allows formerly unbanked customers to open new bank accounts, get access to their account information, withdrawing cash and paying for basic services such as electricity. This positive reaction from banks comes after the South African Minister of Finance, Pravin Gordhan, said in August that they are not doing enough to support the ‘real economy’. Despite facing challenges, South Africa has managed to improve its rating among global economies – this according to the World Economic Forum’s Global Competitiveness Index. The 2011-2012 report covered 142 countries and approximately 14 000 respondents. South Africa’s ranking slipped a little last year, but as a country, we managed to improve our ranking by four places – pegging us at 50 for the current outlook. South Africa is second only to China among the BRICS economies (Brazil, Russia, India, China, South Africa). South Africa’s strong performance in the financial market and corporate governance dimensions is an indication that the country is deemed a safe destination for business and investment, according to Miller Matola, CEO of the International Marketing Council. We know that, for the foreseeable future, our economic resilience and resolve will still be tested on a global scale, but as a nation we have always remained positive, with a can-do attitude. Let us never forget that. Till next time…
Tania de Kock 1 2 TH E D I T I O N T P
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FOREMATTER FOREWORD
Awaken the giant within South African Business – 2012 success tools
M
ake no mistake, world economies are under severe pressure. As consumers we have all experienced the tidal wave of adversity and how it has affected business. The consumer now has the choice as to where and when they choose to purchase the goods and services they need. Competition has been rife as businesses ‘trade’ for the consumers’ attention. With narrowing disposable income due to increasing levels of inflation, the cost of fuel; through to large incremental increases in electricity charges – the power is now more than ever with the customer. And as top businesses, we will all never know just how resilient we are until we come face to face with this true adversity. What an exciting challenge 2012 will be for us in business. As you page through this Top Performing Companies publication you will bear witness to those businesses that have settled for nothing less than the best. A collection of entrepreneurs, strategists, technologists and business leaders who have chosen to carve legacies for their businesses by etching their Brands’ values into the minds of their consumers. This for me could not be better described as encapsulated in my Boxer Superstores’ vision statement: To be the people’s champion for the communities we serve – growing a lifetime of loyalty. Now that is what companies would refer to the ‘sweet spot’ as growing a lifetime of loyalty. The key to survival is to be able to be flexible enough to evolve in a rapidly changing environment where businesses try to execute things bigger, better and faster than what is on offer from their competitors. Yet no matter what progress is made and what business practices need to change, good ethical principles must always remain. Sustainable businesses – such as the ones that have been showcased in this publication – can only last the distance if they harness the power of integrity upon which solid law abiding businesses in South Africa should be built on. And we as business leaders owe it to our fellow peers to ensure that we as seen as disciples of such integrity. As a business it is an honour to be associated with the Top Performing Companies publication. I encourage all companies to push the boundaries so that they too can be recognised in this publication. Aim to be one of those organisations that have the self belief to be able to break new ground and add to our country’s economy. Nothing is ever impossible. Awaken the giant within.
8
10 Points On Making 2012 A Success 1. Set your 2012 expectations down in writing so that come December you can gauge your progress, your effectiveness and your efficient 2. Rally your troops. Spend time detailing to your peers and subordinates what the business wants to achieve in 2012 and what direct role they will play in helping to achieve that which is required. 3. Get to know your consumers even better than the year before. They will remember those who were there for them when the going got tough. 4. Don’t get sidetracked by being caught up in the negativity that surrounds factors that you have no direct control of. Stay motivated with the fact as to how you will feel once your business achieves what it set out to 12 months prior. 5. Don’t put things off and say to yourself that you will look into doing something about it when you have the time. Your competitor may have already made that time. If it can be done later, it can be done now. 6. Stay true to solid business ethics. Allow it to be part of your company’s DNA. 7. Have fun. A motivated, inspired and committed work force can achieve much. Nourish your staff so that they too become consistent brand ambassadors of what your business represents. 8. Harness the ideas that your employees have which could be instrumental to contributing towards a stronger business in the future. One mouth. Two ears. In that order. 9. Have the guts to go the distance. 2012 is there for the taking. 10. Every employee needs a balance between work and play. Set the example as a leader in your business. We have one precious life to live. We don’t get another to try things all over again.
Andrew Mills Director Boxer Superstores Pick n Pay Group
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FOREMATTER FOREWORD
High quality work Eddie Maila, Chief Executive Officer of the Johannesburg construction company, shares how the company survived South Africa’s economic challenges, and how they continued to secure projects. He believes there are still opportunities for growth across all disciplines in both private and public sectors, although increased competition and resultant pressure on margins are set to continue.
T
imes are certainly tough at the moment for construction generally, but Edwin Construction is well positioned to face the economic storm threatening the general pattern of how we operate in the environment. As one of the most trusted brands in civils, roads and earthworks in South Africa, and being among the best empowered construction firms, Edwin Construction is closely aligned to public and private sector infrastructure spend, and we continue to benefit from the work available in the market. An upside to the difficult trading conditions currently is that operations have become more cost effective. This type of environment positively enables the business to continue securing new projects and results in sustaining some profitability in the process. Our business offers diverse services, and a wide geographical footprint including a strong fiscal base which allows us to confront the stringent challenges of the current environment. Our response to the upliftment of previously disadvantaged sectors of our population is to consciously ensure our BEE strategy demonstrates our commitment and dedication to requirements outlined in the BEE Policy. Our company response to the policy of empowering the previously disadvantaged in the country under conditions of a young fledgling democracy has been to be consistent in training for the critical skills required for our work to proceed smoothly. The benefits and results hereof are more expertise and professionalism needed to achieve excellence. A focused BEE strategy saw us progressing to Level 2 on the construction scorecard. Solid transformation policies and ongoing investment in skills training and development, and social initiatives contributed to our achievement. The program of transformation and change in the country has to a great extent motivated us to pay particular attention to socio-economic issues that focus among other things in ensuring that training for critical skills in our sector and the opportunities that open up for our trainees get attention. Our work has brought us nearer and closer to communities in the areas where we develop projects. The unique challenges on the ground have also contributed to levels of understanding and appreciation of problems that affect communities and a young democracy like ours. This has given us an opportunity as well of forging sustainable relationships that
encouraged us to build for example a Childcare Centre at Masisi in Limpopo, where children in that area are able to develop in an environment of progress and hope. Parents are able to go to work with the comfort that their children are well taken care of at the centre. Edwin Construction prides itself of high quality work, professionalism in its approach to projects and the value add experienced during the process of delivering on our products. We are currently able to point at projects that will leave a legacy long after we are gone especially with our participation during the World Cup™ preparation in venues that are of international standard. The June 2011 results reflect the company’s strong performance and consistent positive growth. Although the past financial year saw a reduction of 3.87 percent in revenue, the net profit increased by 23.7 percent. The year ahead will continue to present challenges to management and staff, although increased competition and resultant pressure on margins are set to continue. We believe there are still opportunities for growth across all disciplines in both private and public sectors. Edwin Construction is confident that as an established top contender and competitor in the market it is well positioned to exploit the opportunities existing in the South African markets. It is an honour to be associated with the Top Performing Companies publication for the fourth year running. We enjoyed excellent exposure throughout. The publication is one that showcases business’ achievements at being exceptional in their sectors. It is important and critical that success, and excellence is identified and recognised as a way of acknowledging the attempts, and efforts made by many who want to see development and growth in our country in particular, the industry in which we operate. It is to be realised we are operating under conditions of severe financial pressure, and when we are about to come out of a recession that has had negative effects on growth, economic developments in other parts of the world threaten a regress to conditions of recession through ripple effect impact. On behalf of directors, management and the entire staff of Edwin Construction, I thank the talented and committed people who work on putting a magnificent publication together under the leadership of Ralf Fletcher. Eddie Maila Chief Executive Officer of Edwin Construction
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FOREMATTER A-Z LISTING
A-Z Listing Of Featured Companies Having satisfied the performance of criteria established by Topco Media, the following companies and other organisations are qualified to feature their activities in Top Performing Companies, and have chosen to do so.
A
I
R
Afrigis ................................................................. 42
Invest North West ................................................144
Reatile Gaz ......................................................... 63
Afrihost ............................................................... 125 Afrisam ............................................................... 70 Airports Company South Africa (ACSA) ...................... 100 Aldes Business Brokers....................................... 110
B Berco...................................................................106 Bestmed Medical Scheme ................................... 78
J Johannesburg Road Agency (JRA) ..................... 136
K Kraft Foods South Africa ..................................... 82 Kumba Iron Ore Company ................................... 66
Bojanala Platinum District Municipality ..............142 Boxer Super Stores ............................................ 85
C Cape Town International Convention Centre (CTICC)............................................................... 50
South Africa Music Rights Organisation.............. 96 South Africa Tourism .......................................... 88 Salt Employee Benefits ....................................... 6 Securitas Specialised ..........................................112
M Merseta ...............................................................129
T
Motorite Insurance Administrators ...................... 145 M-TEC ................................................................ 74
City of Johannesburg .......................................... 141
N
E
S
South African Maritime Safety (SAMSA) .................... 102
MTN South Africa................................................120
CTI Education......................................................132
Rena Business Solutions..................................... 124
Simmons South Africa ....................................... 84
CBI Electric – Low Voltage .................................. 76
Club Leisure........................................................ 90
Rectron ............................................................... 126
NBC Holdings ..................................................... 114
Edwin Construction ............................................. 69
P
Effective Company .............................................. 116
Pag ..................................................................... 10
Smit Amandla Marine .........................................160
Trollope Mining Services ................................... 65
U Umso Construction ............................................ 71 UPD ................................................................... 48 Ushaka Marine World.......................................... 92
Pernod Ricard .....................................................104 Pick n Pay ........................................................... 83
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FOREMATTER RESEARCH CRITERIA
Research criteria allowing for more growth
At Topco Media, we have chosen to rank firms by allocating specific weights based on importance to key measures. It is appropriate for our requirements especially when it is done transparently and consistently. For companies to be eligible, they must meet the following criteria: Annual Turnover Of R100-Million Or More This is an important criterion. However, a large turnover alone does not indicate a top performer. Therefore, we include profit-related measures in our research.
Growth Up until now, we have used year-on-year growth as the measure. However, in hard economic times, especially during long or particularly deep recessions, growth needs to be measured differently. We will be looking at (average) growth over a period of time, such as three years, and will require companies to have growth rates equal to, or higher than the sectoral average.
Sector/Market Leader This criterion is measured in terms of peer
consensus, with companies being asked to identify their main competitors.
Quality Of Operation This criterion refers to two sets of accreditations, namely ISO 9001 and health and safety accreditations.
Sed This criterion uses the one percent of net profits or R1-million rule spent on corporate social investment.
Triple Bottom Line We plan to expand the current criteria and structure them using the triple bottom line as the starting point for a top-down type of approach. Based on the acceptance that there are three spheres of performance, namely people, profit and planet, the indicators would include:
People (employees, society): • • • •
Health and safety accreditations SED Training relative to wage bill Policies
Profit (turnover, profitability, growth): • • • • • •
Annual turnover Rate of profit Profit growth Market leader ISO9001 Industry awards or accreditations
Planet (environmental): • • • •
ISO14001 Environmental impact assessment Environment-specific CSI Carbon Disclosure Project
Below are two approaches used to create scores or indices from various variables.
1
2 Option one is the allocation of essentially arbitrary weights to the variables. Whether one assigns ‘random’ weights – with different or identical values – or whether one assigns weights based on perceptions of relevance to the concept being measured, these weights remain arbitrary in that someone else may come up with a different set of weights that indicate relative importance.
research.indd 2
or
An alternative option, using principal components analysis or factor analysis for example, derives the weights from the data itself. These methodologies use the existing data to quantify relationships between certain variables and an unobservable. For example, this technique is used in poverty analyses involving asset and service poverty, as opposed to moneymetric poverty, creating asset indices that can be compared against an asset poverty line.
Conclusion Both methods have advantages and disadvantages. The former method of applying arbitrary weights is subject to criticism on the basis of the choices regarding relative weights, while the latter, which relies on the data, is criticised on the basis of being extremely complex to explain to those unfamiliar with the technique. The latter method does, however, deliver consistent weights (assuming identical technique and data), while the former is unlikely to.
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LISTING INDUSTRY CLASSIFICATION BY SECTOR
TOP PERFORMING COMPANIES incorporating the PublIC SECTOR
Topco Media proudly presents South Africa’s Top Performing Companies for the year 2010–2011. These companies passed our strict research criteria, and the companies that have chosen to feature themselves are highlighted below in grey.
Primary Resources
Northam Platinum Limited
(011) 759 6000
Mining Coal
Mining Finance
ARM Coal (Pty) Ltd
(011) 779 1000
Coal of Africa Limited
(011) 575 4363
Delmas Coal (Pty) Ltd
(013) 665 7000
Diamond
Exxaro Coal (Pty) Ltd
(012) 307 5000
Alexkor Limited
Optimum Coal Holdings Limited
(011) 325 0403
Richards Bay Coal Terminal (Pty) Ltd
(035) 904 4911
Sasol Mining (Pty) Ltd
Umnotho Wesizwe Group (Pty) Ltd
(011) 706 3070
General Mining African Rainbow Minerals Limited
(011) 779 1300
Anglo American South Africa Limited
(011) 638 9111
BHP Billiton South Africa (Pty) Ltd
(011) 376 9111
Exxaro Resources Limited
(012) 307 5000
Moolmans (a division of Aveng Africa Limited)
(087) 310 0096
(027) 831 1330
Petmin Limited
(011) 706 1644
De Beers Consolidated Mines Limited
(011) 374 7000
Sishen Iron Ore
(012) 683 7000
Ekapa Mining (Pty) Ltd
(053) 831 2672
Siyanda Resources (Pty) Ltd
(011) 832 2543
(017) 614 5005
Petra Diamonds Southern Africa (Pty) Ltd
(011) 702 6900
Sentula Mining Limited
(011) 656 1303
Rockwell Diamonds Incorporated
(011) 481 7200
Oil & Gas
Sumo Coal (Pty) Ltd (Klippoortjie)
(011) 684 2764
Trans Hex Group Limited
(021) 937 2000
Oil Gas - Integrated
Wescoal Holdings Limited
(011) 954 2721
Other Mineral Extractors & Mines
Afric Oil (Pty) Ltd
(011) 784 5583
BP Southern Africa (Pty) Ltd
(021) 408 2911
Assmang Limited
(011) 779 1000
C & N Petroleum Equipment (Pty)Ltd
(011) 397 8416
AngloGold Ashanti Limited
(011) 637 6000
Assore Limited
(011) 770 6800
Calulo Investments (Pty) Ltd
(011) 996 0600
DRD Gold Limited
(011) 470 2600
Aveng Manufacturing
(011) 876 5000
Central Energy Fund (Pty) Ltd
(010) 201 4700
First Uranium Corporation
(011) 278 7006
Cape Precious Metals (Pty) Ltd
(021) 551 2066
Chevron South Africa (Pty) Ltd
(021) 403 7911
Gold Fields Limited
(011) 562 9700
Foskor (Pty) Ltd
(011) 347 0600
Engen Petroleum Limited
(021) 403 4911
Great Basin Gold Limited
(011) 301 1800
KMG Steel Service Centres (Pty) Ltd
(010) 225 5000
KZN Oils (Pty) Ltd
(031) 570 0550
Harmony Gold Mining Company Limited
(011) 411 2000
Kumba Iron Ore Limited
(012) 683 7000
Masana Petroleum Solutions
(011) 403 2714
Rand Refinery Limited
(011) 418 9000
Merafe Resources Limited
(011) 783 4780
PetroSA (Pty) Ltd
(021) 929 3000
Simmer & Jack Mines Limited
(011) 830 0390
Metorex Limited
(011) 880 3155
(011) 514 0587
(011) 564 9400
Reatile Gaz (Pty) Ltd
Westdawn Investments (Pty) Ltd t/a JIC Mining
Murray & Roberts Cementation (Pty) Ltd
(011) 201 5000
Palabora Mining Company Limited
(015) 780 2911
Gold Mining
Platinum Anglo American Platinum Limited
(011) 373 6111
Aquarius Platinum South Africa (Pty) Ltd
(011) 656 1140
Eastern Platinum Limited
(011) 463 0050
Impala Platinum Holdings Limited
(011) 731 9000
Lonmin PLC
(011) 516 1300
Richards Bay Minerals
(035) 901 3111
Sallies Limited
(018) 642 8400
Samancor Chrome Limited
(011) 245 1000
TWP Projects (Pty) Ltd
(011) 218 3000
Xstrata South Africa (Pty) Ltd
(014) 590 6000
SACOIL Holdings Limited
(011) 312 9330
Shell South Africa (Pty) Ltd
(011) 996 7000
Total South Africa (Pty) Ltd
(011) 778 2000
Transnet Pipelines (a division of Transnet Limited
(031) 361 1456
Tullow South Africa (Pty) Ltd
(021) 400 7600
Women of Africa Fuels & Oils cc
(031) 563 0502
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LISTING INDUSTRY CLASSIFICATION BY SECTOR
Allens Meshco (Pty) Ltd
(021) 905 1205
Fikile Construction (Pty) Ltd
(011) 466 2644
Ash Resources (Pty) Ltd
(011) 657 2300
G. Liviero & Son (Pty) Ltd - Building Division
(011) 487 3200
Atlas Copco (SA) (Pty) Ltd
(011) 821 9000
G. Liviero & Son (Pty) Ltd - Plant Division
(011) 495 2222
Austro Group Limited
(011) 222 8300
G4 Civils (Pty) Ltd
(011) 524 7000
Brikor Limited
(011) 739 9000
Grinaker-LTA
(011) 571 4300
Buildmax Limited
(012) 685 0440
Group Five Limited
(011) 578 6000
Ceramic Industries Limited
(016) 930 3600
Hare & Liddell Construction (Pty) Ltd
(011) 581 9400
Basic Industries
Cobra Watertech (Pty) Ltd
(011) 951 5000
Hilti South Africa (Pty) Ltd
(011) 606 0000
Chemicals
Corobrik (Pty) Ltd
(031) 560 3111
Imbani Projects (Pty) Ltd
(011) 779 2800
Dekro Paints (Pty) Ltd
(021) 903 3131
J.T Ross (Pty) Ltd
(011) 789 8440
Distribution and Warehousing Network Limited (Dawn
(011) 323 0000
Alternative Energy Alternative Fuels Biotech Fuels (Pty) Ltd
(011) 922 1900
Renergy Technologies (Pty) Ltd t/a Rentech
(011) 921 5911
Secondary - Services Chemicals - Commodities African Oxygen Limited t/a Afrox
(011) 490 0400
Atlas Consolidated Industries (Pty) Ltd t/a Industrial Urethanes
(011) 922 1900
Bayer (Pty) Ltd
(011) 921 5911
Easigas (Pty) Ltd
(011) 389 7700
Fluor South Africa (Pty) Ltd
(011) 233 3400
Freeworld Coatings Ltd
(011) 549 8000
DPI Plastics (Pty) Ltd
(011) 345 5600
Erbacon Investment Holdings Limited
(031) 569 2866
Everite (Pty) Ltd t/a Everite Building Projects Hardware Warehouse Limited
Kaulani Civils (Pty) Ltd
(011) 806 0111
Liviero Civils (Pty) Ltd
(011) 817 6600
Martin & East (Pty) Ltd
(011) 822 8782
Mazor Group Limited
(011) 822-3906
(011) 439 4400
Motheo Construction Group (Pty) Ltd
(011) 822 3906
(043) 726 6341
Murray & Roberts Holdings Limited
(011) 907 1663
NMC (Pty) Ltd
(011) 908 4589
Protech Khuthele Holdings Limited
(011) 942 2861
Hosaf, a division of Feltex Holdings (Pty) Ltd
(031) 450 4111
Iliad Africa Limited
(011) 847 7300
ICI Dulux (Pty) Ltd
(011) 861 1000
Kaydav Group Limited
(021) 704 7060
Omnia Group Investments Limited
(011) 709 8888
Kopano Brickworks Limited
(016) 363 0340
Prominent Paints (Pty) Ltd
(011) 389 4600
Lafarge Cement - a division of Lafarge South Africa
(0860) 523 274
Servochem (Pty) Ltd
(011)792 7120
Lafarge Industries South Africa (Pty) Ltd
(011) 657 0000
Spanjaard Group of Companies
(011) 386 7100
Lubbe Construction (Pty) Ltd
(011) 825 1886
Ludowicimeshcape (Pty) Ltd
(011) 609 1120
Masonite (Africa) Limited
(031) 304 3231
Sanyati Holdings Limited
(021) 531 0913
Massbuild (Pty) Ltd t/a Builders Wharehouse, Builders Express; Builders Trade Depot
(011) 797 0400
Stefanutti Stocks Holdings Limited
(021) 531 7540
Monier Roofings SA (Pty) Ltd
(011) 430 8000
The Power Group of Companies
(021) 551 2640
Much Asphalt (Pty) Ltd
(021) 900 4400
Trencon Construction (Pty) Ltd
(021) 556 1555
Natal Portland Cement Company (Pty) Ltd
(031) 450 4411
Trollope Mining Services 2000 (Pty) Ltd
(021) 761 3474
PG Bison Limited
(011) 445 3000
TTR General Building Construction (Pty) Ltd
(021) 907 1300
PG Group (Pty) Ltd
(011) 417 5800
Umso Construction (Pty) Ltd
(031) 303 1001
Pretoria Portland Cement Company Limited
(011) 386 9000
Vela VKE Consulting Engineers (Pty) Ltd
(031) 539 9100
Rocla (Pty) Ltd
(011) 670 7600
Waco Africa (Pty) Ltd
(043) 748 4747
Safintra Cape (Pty) Ltd
(021) 981 3130
WBHO Construction (Pty) Ltd
(051) 403 0400
Saint Gobain Construction Products South Africa (Pty) Ltd
(011) 345 5300
WK Construction (Pty) Ltd
(086) 143 6264
Refraline (Pty) Ltd
(086) 143 6264
Salberg Concrete Products (Pty) Ltd
(011) 357 7600
Stratabolt (Pty) Ltd t/a Minova RSA
(011) 923 1900
Top Fix Holdings Limited
(011) 314 0368
Uni-span
(011) 462 8965
Wahl Industries (Pty) Ltd
(011) 474 0220
Weir Warman Africa (Pty) Ltd
(011) 617 0700
WG Wearne Limited
(011) 459 4500
Wiehahn Formwork and Scaffolding (Pty) Ltd
(021) 880 7777
Chemicals - Advanced Materials Ampaglas Holdings (Pty) Ltd
(021) 511 6081
Nampak Liquid a division of Nampak Limited
(011) 249 5200
Revertex Chemicals (Pty) Ltd t/a Synthomer Revertex
(031) 468 2261
Safripol (Pty) Ltd
(011) 575 4549
Tioxide South Africa (Pty) Ltd
(031) 910 3611
Chemicals - Speciality abe Construction Chemicals (Pty) Ltd
(011) 917 2520
AECI Limited
(011) 806 8700
Agro-Serve (Pty) Ltd t/a Efekto
(011) 304 7200
BASF South Africa (Pty) Ltd
(011) 203 2400
Brenn-o-kem (Pty) Ltd
(023) 231 1060
Buckman Laboratories (Pty) Ltd
(031) 736 8800
Chemical Specialities Ltd t/a ChemSpec
(032) 541 8600
Croda SA (Pty) Ltd
(011) 397 2380
Dow Southern Africa (Pty) Ltd
(011) 575 0808
Du Pont De Nemours (Pty) Ltd
(012) 803-8464
Egoli Gas (Pty) Ltd
(011) 356 5000
Henkel South Africa (Pty) Ltd
(011) 617-2400
Nalco Africa (Pty) Ltd
(010) 590 9120 (011) 921 3111
House Building
NCS Resins (Pty) Ltd
(031) 713 0600
Mathote Modula Building Systems (Pty) Ltd
(011) 363 0970
Sasol Chemical Industries Limited
(011) 441 3746
SEA Kay Holdings Limited
(016) 422 2066
Sasol Gas Limited
(011) 889 9000
Uvuko Civils Maintenance and Construction cc
(011) 660 3663
Sasol Limited
(011) 441 3111
Shield Chemicals (Pty) Ltd
(011) 421 7111
Heavy Construction
Stoncor Africa (Pty) Ltd
(011) 254 5500
AEL Mining Services (Pty) Ltd
(011) 842 4000
S端d Chemie SA (Pty) Ltd
(011) 929 5800
Aster International South Africa (Pty) Ltd
(861) 726 4653
UAP Crop Care (a division of Plaaskem (Pty) Ltd)
(021) 868 4063
Aveng (Africa) Limited
(011) 206 2000
Vital Aire (Pty) Ltd
(0861) 114 578
B & W Instrumentation and Electrical Limited
(011) 237 3000
Basil Read Holdings Limited
(011) 281 6000
Building & Construction Materials
Boitshoko Road Surfacing cc
(011) 301 5599
Builders Merchants
Bombela Concession Company (Pty) Ltd
(011) 306 0700
Cashbuild South Africa (Pty) Ltd
(011) 248 1500
Concor Holdings (Pty) Ltd
(011) 321 7200
Rainbow Construction Cape (Pty) Ltd
(021) 761 8628
Cosira International (SA) (Pty) Ltd
(011) 396 1793
Edwin Construction (Pty) Ltd
(011) 403 3045
ELB Group Limited
(011) 418 6300
Empyreal Construction (Pty) Ltd
(011) 456 6379
Afrimat Limited
(021) 917 8840 (011) 670 5500
Esor Africa (Pty) Ltd
(011) 466 2644
AfriSam (South Africa) (Pty) Ltd
EsorFranki Limited - See note
(011) 466 2644
14
1 2 TH E D I T I O N T P
(011) 974 4464
Raubex Group Limited
(011) 997 8000
Realeka Investments SA (Pty) Ltd
(012) 481 3800
Rumdel Construction (Pty) Ltd
(012) 658 0082
Ruwacon (Pty) Ltd
(012) 664 1910
SA French Limited
(015) 406 2000
Other Manufacturing Other Manufacturing 3M South Africa (Pty) Ltd
NCP Chlorchem (Pty) Ltd
Building & Construction Materials
Racec Group Limited
(011) 806 2000
Academy Brushware (Pty) Ltd
(011) 873 1266
African Commerce Developing Company (Pty) Ltd t/a Afcom
(011) 627 7000
African Explosives Limited
(011) 606 0000
AMC Classic (Pty) Ltd
(021) 763 5400
Amitech South Africa (Pty) Ltd
(011) 864 2040
Beier Albany & Company (Pty) Ltd
(031) 710 0400
Beier Invirotec (Pty) Ltd
(031) 710 0400
Beka (Pty) Ltd
(011) 238 0000
Bic South Africa (Pty) Ltd
(011) 474 0181
Bucyrus Africa (Pty) Ltd
(013) 246 1852
Chet Industries Limited
(011) 970 5300
Coates Brothers South Africa (Pty) Ltd
(021) 590 5100
Colas South Africa (Pty) Ltd
(021) 531 6406
Columbit (Pty) Ltd
(021) 593 3161
Columbit (Pty) Ltd
(021) 593 3161
Crown National (Pty) Ltd
(011) 201 9000
Eveready (Pty) Ltd
(041) 401 2500
Franke Kitchen Systems (Pty) Ltd
(031) 450 6300
Inmins Trading (Pty) Ltd
(011) 345 9800
Kaymac (Pty) Ltd t/a Kaytech Engineered Fabrics
(031) 717 2300
Kwikot (Pty) Ltd
(011) 897 4600
Lion Match Products (Pty) Ltd
(031) 308 1711
Macadams International (Pty) Ltd
(021) 907 1000
Marley Pipe Systems (Pty) Ltd
(011) 739 8600
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Maxam Dantex South Africa (Pty) Ltd
(011) 831 1300
Metmar Limited
(011) 706 3999
Metso Minerals SA (Pty) Ltd
(011) 961 4000
Natal Rubber Compounders (Pty) Ltd
(033) 387 1330
Palfinger Southern Africa (Pty) Ltd
(011) 608 3670
Petzetakis Africa (Pty) Ltd
(012) 541 1080
Plastic Industries (Pty) Ltd
(011) 873 9991
Pretoria Metal Pressings (a division of Denel) (Pty) Ltd
(012) 318 1911
Process Automation (Pty) Ltd
(011) 462 0222
Steeledale Reinforcing (a division of Aveng Manufacturing)
(011) 864 8100
ACTOM (Pty) Ltd
(011) 820 5111
Trident Steel (Pty) Ltd
(011) 861 7111
Ansys Limited
(012) 346 3141
(011) 306 8000
Bid Information Exchange (Pty) Ltd t/a Oce SA
(011) 661 9555
VR Laser Services (Pty) Ltd
Bytes Document Solutions (Pty) Ltd
(011) 928 9111
General Industries Aerospace & Defence Aerospace Aerosud Holdings (Pty) Ltd
(012) 662 5000
Denel Aviation
(011) 927 9111
Prowalco (Pty) Ltd
(011) 617 6000
Regma South Africa (Pty) Ltd
(011) 668 6600
Defence
Rheinmetall- Laingsdale (Pty) Ltd
(021) 508 9400
Advanced Technologies & Engineering Company (Pty) Ltd
(011) 266 7600
ARMSCOR
(012) 428 1911
BAE Systems Land South Africa (Pty) Ltd
(011) 747 3300
SA Point of Purchase (Pty)Ltd
(011) 796 0600
Somta Tools (Pty) Ltd
(033)355 6600
Sondor Industries (Pty) Ltd
(021) 959 5900
Strand Group Holdings Limited
(031) 538 8700
USABCO Industries (Pty) Ltd
(021) 917 2000
Way Up Front Point of Sales Promotions (Pty) Ltd
(021) 905 9461
Welfit Oddy (Pty) Ltd
(041) 404 6600
Denel (Pty) Ltd Denel Land Systems (a division of Denel) Rheinmettal Denel Munition (Pty) Ltd
(012) 671 2700 012 620 9111 (018) 299 8500
SAAB Grintek Defence (Pty) Ltd t/a SAAB Avitronics
(012) 672 6000
Thales Defence Systems (Pty) Ltd
(011) 313 9000
Conlog (Pty) Ltd
(031) 268 1111
Dartcom (Pty) Ltd
(012) 345 7530
Hazard Bonako (Pty) Ltd
(011) 608 1383
Ifihlile Aircon Corporation (Pty) Ltd t/a Gree Air
(011) 545 0700
Itec Group SA (Pty) Ltd
(011) 236 2000
Itec West (Pty) Ltd
(011) 285 2255
Jasco Electronics Holdings Limited
(011) 266 1500
Jasco Trading (Pty) Ltd
(011) 266 1500
Kopano Copier Company t/a Nashua Kopano (Pty) Ltd
(011) 232 8600
Kyocera Mita South Africa (Pty) Ltd
(011) 540 2600
LG Electronics SA (Pty) ltd
(011) 323 8000
Nashua Limited
(011) 232 8000
PanSolutions Holdings Ltd
(011) 313 1400
Philips South Africa (Pty) Ltd
(011) 471 5000
Power Technologies (Pty) Ltd
(011) 706 7184
Powertech SA (Pty) Ltd t/a Powertech IST
(012) 426 7200
William Tell Holdings Limited
(0860) 945 526
Wispeco (Pty) Ltd
(011) 389 0000
Reutech Radar Systems (Pty) Ltd
(021) 880 1150
Wurth South Africa
(011) 281 1000
Ricoh South Africa (Pty) Ltd
(011) 723 5000
Zodiac Pool Care South Africa (Pty) Ltd
(011) 237 3900
Diversified Industrials
Samsung Electronics South Africa (Pty) Ltd
(011) 549 1500
Diversified Industrials
Set Point Group (Pty) Ltd
(011) 923 7000
(031) 584 7702
Sony South Africa (Pty) Ltd
(011) 690 3200
Barloworld Limited
(011) 445 1000
UTC Fire and Security Africa
(021) 506 6000
Eqstra Holdings Limited
(011) 966 2000
Argent Industrial Limited
Forestry & Paper Forestry Cape Sawmills (Pty) Ltd
(021) 808 7442
Reatile Timrite (Pty) Ltd
(011) 475 1600
York Timbers Holdings Limited
(013) 764 9200
Imperial Holdings Limited
(011) 372 6500
KAP International Holdings Limited
(021) 872 8726
Southey Group (Pty) Ltd
(031) 533 0700
The Bidvest Group Limited
(011) 772 8700
Paper Mondi Limited
(011) 994 5400
Sappi Limited
(011) 407 8111
Steel & Other Metals Non-Ferrous Metals
Engineering & Machinery Commercial Vehicles & Trucks (011) 394 6005
600 SA Holdings (Pty) Ltd Agrico (Pty) Ltd
(021) 950 4111
Bell Company SA (Pty) Ltd
(035) 907 9111
Electronic & Electrical Equipment
Bell Equipment Limited
(035) 907 9111
Electrical Equipment
BLC Plant Company (Pty) Ltd
(011) 555 2000
Isuzu Trucks South Africa (Pty) Ltd
(011) 806 4600
Altech UEC (Pty) Ltd
(031) 508 2800
Schneider Electric S.A. (Pty) Ltd
(011) 254 6400
Circuit Breaker Industries Limited t/a CBI-electr
(011) 437 4860
Iveco (Pty) Ltd
(011) 205 3700
John Deere (Pty) Ltd
(011) 437 2600
Komatsu Southern Africa (Pty) Ltd
(011) 923 1000
Copalcor (Pty) Ltd
(011) 821 0700
Savcio Holdings (Pty) Ltd
(011) 615 6002
Hillside Aluminium Limited
(035) 908 8111
Aberdare Cables (Pty) Ltd
(011) 396 8000
Hulamin Limited
(033) 395 6911
Ellies Holdings Limited
(011) 490 3800
Insimbi Refractory & Alloy Supplies Limited
(011) 902 6930
City Power Johannesburg (Pty) Ltd
(011) 490 7000
Robor (Pty) Ltd
(011) 971 1600
Tedelex Trading (Pty) Ltd
(011) 490 9000
Zest Electric Motors (Pty) Ltd
(011) 723 6000
Engineering - Contractors
Tension Overhead Electrification (Pty) Ltd t/a Tractionel Enterprise
(011) 768 7373
Babcock Equipment a division of Babcock Africa
(011) 601 1000
Eskom Holdings Limited
(011) 800 8111
Barloworld Equipment (a division of Barloworld South Africa (Pty) Ltd)
(011) 929 0000
Dura Solentanche Bachy
(011) 226 8400
Robor Baldwins Kulungile Metals Group (Pty) Ltd South African Mint Company (Pty) Ltd
011 971 1600 (012) 677 2777
Iron & Steel
Rovic & Leers (Pty) Ltd
(021) 907 1700
Target Cranes (Pty) Ltd
(021) 951 8088
UD Trucks Southern Africa (Pty) Ltd
(012) 564 9500
Iskhus Power (Pty) Ltd
(011) 822 1112
CBI: Electric: Low Voltage (Pty) Ltd
(011) 928 2000
Circuit Breaker Industries Ltd
(011) 928 2000
(011) 571 2300
CBI Electric: Aberdare ATC Telecom Cables (Pty) Ltd
(012) 381 1400
Hitachi Power Africa (Pty) Ltd
(011) 260 4300
(033) 846 2222
ARB Holdings Limited
(012)663 7989
Kairos Industrial Holdings Limited
(012) 342 1980
Cape Gate (Pty) Ltd
(016) 980 2121
Mandlakazi Electrical Technologies (Pty) Ltd
(013) 755 2257
Kentz (Pty) Ltd
(011) 203 9600
Clotan Steel (Pty) Ltd
(016) 986 8000
Delta EMD Limited
(013) 759 3500
Manhattan Corporation (Pty) Ltd
(011) 748 8800
CBI-electric: african cables (a division of ATC (P)
(016) 430 6000
MBH Energy (Pty) Ltd
(011) 445 2306
Malesela Taihan Electric Cable (Pty) Ltd (M-Tec)
(016) 450-8200
SA Earthworks
(011) 314 2446 (011) 445 4300 (011) 480 2000
Africa Cellular Towers Limited
(011) 907 7364
Alert Steel (Pty) Ltd
(012) 800 0000
ArcelorMittal South Africa Limited
(016) 889 9111
Bohler Uddeholm Africa (Pty) Ltd BSI Steel Limited
Columbus Stainless (Pty) Ltd
(013) 247 9111
Evraz Highveld Steel & Vanadium Limited
(013) 690 9911
Enviroware Construction (Pty) Ltd
(011) 315 1332
Haw & Inglis (Pty) Ltd
(021) 976 1110
Geo Stott & Company (Pty) Ltd
(011) 474 9150
Control Instruments Group Limited
(021) 876-3738
Shaft Sinkers (Pty) Ltd
MacSteel Service Centres SA (Pty) Ltd
(011) 871 0000
Colcab (Pty) Ltd
(021) 907 2800
Tenova Pyromet (Pty) Ltd
Nedsteel
(021) 905 3612
UEC Solutions (Pty) Ltd t/a Altech UEC
(031) 508 2800
O-Line Holdings Limited
(011) 978 3700
Edison Power Electrical (Pty) Ltd
(031) 534 1300
Engineering Fabricators
Pro Roof Steel Merchants (Pty) Ltd
(016) 450 5800
NCO Electrical cc
(031) 563 4202
Nustart Holdings
Scaw South Africa (Pty) Ltd Steeledale Mesh a division of Aveng Manufacturing
(011) 842 9000 (011) 401 6300
Electronic Equipment ABB South Africa (Pty) Ltd
(010) 202 5000
(011) 824 2183
Duys Engineering Group
(031) 713 1700
Federal Mogul Friction Products (Pty) Ltd
(031) 913 3500
Formex Industries (Pty) Ltd
041 453 2343
1 2 TH E D I T I O N T P
15
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Genrec Engineering (Pty) Ltd
(011) 876 2300
Knight Piesold Consulting (Pty) Ltd
(011) 806 7111
Tyres & Rubber
Insulated Structures (Pty) Limited
(011) 462 2130
Lesedi Nuclear Services (Pty) Ltd
(021) 525 1300
Autoquip (Pty) Ltd
(011) 634 7600
John Thompson, a division of Actom (Pty) Ltd
(021) 959 8400
Mott MacDonald South Africa (Pty) Ltd
(087) 310 5000
Bridgestone SA (Pty) Ltd
(011) 932 7500
MTU South Africa (Pty) Ltd
(021) 529 5760
Nyeleti Consulting (Pty) Ltd
(012)361 3629
Continental Tyre South Africa (Pty) Ltd
(041) 406 5111
Siyahamba Engineering (Pty) Ltd t/a Nustart Holdings
(011) 824 2183
PD Naidoo & Associates Consulting Engineers (Pty) Ltd
(011) 566 8300
Leader Rubber (Pty) Ltd
(011) 473 8200
Unique Hydra (Pty) Ltd
(021) 534 3600
Read, Swartman & Voigt (Pty) Ltd
(011) 373 8200
Van Reenen Steel (Pty) Ltd
(011) 864 7630
Engineering - General
SRK Consulting (South Africa) (Pty) Ltd
(011) 441 1111
SSI Engineers & Environmental Consultants (Pty) Ltd
(011) 798 6000
Stefanutti Stocks Civils (Pty) Ltd
(011) 571 4300
Stemele Bosch Africa (Pty) Ltd
(031) 250 0500
Osborn Engineered Products SA (Pty) Ltd
(011) 820 7600
African Privity Investments (Pty) Ltd t/a Elgin Engineering
(031) 274 0000
Thuthuka Group Limited
(086) 184 8848
Afripower (Pty) Ltd t/a Hytec
(011) 975 9700
UWP Consulting (Pty) Ltd
(011) 709 8420
Alpret Control Specialists (a division of Aveng Af)
(011) 249 6700
WorleyParsons KV3 (Pty) Ltd
(021) 912 3000
ASSA Abloy SA (Pty) Ltd
(011) 761 5000
WSP Group Africa (Pty) Ltd
(011) 361 1300
DCD Dorbyl (Pty) Ltd
(016) 428 0000
Demag Cranes & Components (Pty) Ltd
(011) 898 3500
Cyclical Consumer Goods
Deutrans Industrial & Mining Supplies cc
(017) 647 1191
Automotive & Parts
Dupleix Liquid Meters Limited t/a DLM
(011) 457 0500
Automobiles
E&PC Engineering & Projects Company Ltd
(010) 205 1000
Accordian Investments (Pty) Ltd, distributor of Tata Vehicles
Hellermann Tyton (Pty) Ltd
(011) 879 6600
Associated Motor Holdings (Pty) Ltd
(011) 398 9100
Honeywell Southern Africa t/a ADI Global Distribution
(011) 574 2500
Bentley South Africa (Pty) Ltd
(011) 361 6600
Howden Africa Holdings Limited
(011) 240 4000
BMW South Africa (Pty) Ltd
(012) 522 3000
Hudaco Industries Limited
(011) 345 8200
Fiat Group Automobiles South Africa (Pty) Ltd
(011) 205 3700
Hyflo SA (Pty) Ltd
(021) 514 3000
Ford Motor Company of Southern Africa (Pty) Ltd
(012) 842 2911
Hytec Holdings (Pty) Ltd
(011) 979 4630
General Motors South Africa (Pty) Ltd
(041) 403 9111
Joy Global South Africa (Pty) Ltd
(011) 406 6100
Honda (SA) (Pty) Ltd
(011) 847 9400
Kone Elevators SA (Pty) Ltd
(011) 997 4000
Jaguar Land Rover South Africa (Pty) Ltd
(012) 842 3333
Man Truck and Bus (SA) (Pty) Ltd
(011) 928 6800
Liquid Automation Systems (Pty) Ltd
(011) 397 3780
Molapo Technology (Pty) Ltd
(012) 621 8200
Multotech Process Equipment (Pty) Ltd
(011) 923 6000
Otis (Pty) Ltd
(011) 878 6000
Reutech Solutions a division of Reutech Limited
(011) 652 5555
SA Five Group (Pty) Ltd
(021) 905 4110
Schindler Lifts (SA) (Pty) Ltd
(011) 681 8888
SEW Eurodrive (Pty) Ltd
(011) 248 7000
Sulzer Pumps South Africa (Pty) Ltd
(011) 820 6000
Tecroveer (Pty) Ltd
(011) 752 1191
Tor Construction (Pty) Ltd
(044) 694 0008
Unique Engineering (Pty) Ltd
(011) 826 6111
West Rand Engineering (Pty) Ltd
(011) 952 9800
Yokogwa South Africa (Pty) Ltd
(011) 831 6300
Consulting Engineers Arup (Pty) Ltd
(011) 218 7600
Aurecon South Africa (Pty) Ltd
(012) 427 2000
Babcock Africa (Pty) Ltd
(011) 601 1000
(011) 398 9000
Mercedes-Benz South Africa (Pty) Ltd
(012) 677 1500
Nissan South Africa (Pty) Ltd
(012) 529 6000
Rolls Royce Motor Cars Sandton (Pty) Ltd
(011) 301 7000
Toyota South Africa Motors (Pty) Ltd
(011) 809 9111
Volkswagen Group South Africa (Pty) Ltd
(041) 994 4111
Auto Parts Alfred Teves Brake Systems (Pty) Ltd
(011) 898 1800
Algorax (Pty) Ltd
(041) 402 4100
Max T Solutions (Pty) Ltd
(011) 387 2000
Michelin Tyre Company SA (Pty) Ltd
(011) 579-0300
Pirelli Tyre (Pty) Ltd
(012) 665 5676
Tiger Wheel & Tyre - a division of TiAuto (Pty) Ltd
(011) 256 4040
TrenTyre South Africa (Pty) Ltd
0860 943 351
Vehicle Distribution Ottery Toyota
(021) 703 9174
AAD Truck & Bus - Not on CRM
(021) 535 1820
Andre Dreyer (PtY) Ltd t/a Auto Bavaria Midrand
(011) 697 4700
Associated Automotive Distributors (Pty) Ltd t/a AAD Truck & Bus
(021) 905 1250
Boundless Trade 154 (Pty) Ltd
(012) 653 8945
China Auto Manufacturers (Pty) Ltd
(011) 817 8000
Eastvaal Motors (Pty) Ltd
(013) 656 1511
Fosters Motor Group Limited
(011) 945 1104
Hillcrest Toyota (Pty) Ltd
(031) 765 5140
Hyundai Automotive South Africa (Pty) Ltd
(011) 372 0800
McCarthy Limited
(031) 268 9200
Mekor Motors Sandton (Pty) Ltd
(011) 540 3000
Peugeot Citroen South Africa (Pty) Ltd
(011) 879 7400
Renault South Africa (Pty) Ltd
(011) 607 7300
Rola Motor Group of Companies (Pty) Ltd
(086) 123 7652
Salvage Management & Disposal (Pty) Ltd
(086) 112 1110
Thutha Motors cc t/a Halfway Toyota Ottery
(021) 703-9174
Viglietti Motors (Pty) Ltd
(021) 464 3560
Household Goods & Textiles Clothing & Footwear Bibette Clothing Manufacturers (Pty) Ltd
(021) 691 8930
Bolton Footwear (Pty) Ltd -See note
(044) 620 2111
Green Cross Manufacturers (Pty) Ltd
(021) 507 9700
HI-TEC Sports Distributors (Pty) Ltd
(021) 555 0707
House of Monatic (Pty) Ltd
(021) 442 9400
Apollo Tyres South Africa (Pty) Ltd
(031) 242 1111
Intimate Apparel SA (a division of Seardel Group)
(021) 505 5000
Armstrong Hydraulics South Africa (Pty) Ltd
(041) 401 7200
M1 Latex Products (Pty) Ltd t/a The Kit Group
(011) 538 0000
Aunde South Africa (Pty) Ltd
(031) 913 8000
Monviso Knitwear (Pty) Ltd
(021) 505 3600
Automotive Leather Company (Pty) Ltd
(012) 564-3200
MSA Africa (Pty) Ltd
(011) 610 2600
Autoparts Distributors (Pty) Ltd t/a Autozone
(011) 620 2700
New Balance SA (Pty) Ltd
(021) 705 6224
Behr South Africa (Pty) Ltd
(031) 719 7600
Nike South Africa (Pty) Ltd
(011) 256 0700
Bosal Afrika (Pty) Ltd
(012) 391 1000
D&A Power Products (Pty) Ltd
(011) 828 0370
DD Power (Pty) Ltd-see note
(011) 923 0600 (021) 530 2900
Puma Sports Distributors (Pty) Ltd
(021) 551 0832
Reebok South Africa (Pty) Ltd
(031) 459 8800
Rex Trueform Clothing Company Limited
(021) 460 9400
Seardel Investment Corporation Limited
(021) 505 5261 (011) 321 6500
Bateman Africa (Pty) Ltd
(011) 899 9000
Donaldson Filtration Systems (Pty) Ltd
Bigen Africa Services (Pty) Ltd
(012) 842 8700
Faurecia Emissions Control Technologies (Cape Town)
(021) 710 0200
Trubok (Pty) Ltd
BKS (Pty) Ltd
(012) 421 3500
GB Bearings (Pty) Ltd
(031) 792 5900
(011) 332 1500
BKS Group (Pty) Ltd
(012) 421 3500
Glasfit Holdings (Pty) Ltd
(011) 607 3000
United Frams Footwear - a division of Feltex Holdings (Pty) Ltd Zhauns Group of Companies
(021) 447 3665
BVI Consulting Engineers (Pty) Ltd
(012) 940 1111
Halberg-Guss South Africa (Pty) Ltd
(012) 250 2920
Gibb (Pty) Ltd
(011) 519 4600
Kia Motors SA (Pty) Ltd
(011) 457 0200
Goba (Pty) Ltd
(011) 236 3300
KZN Gearbox & Propshaft Centre cc
(031) 701 8078
Golder Associates Africa (Pty) Ltd
(011) 254 4800
Lumotech (Pty) Ltd
(041) 995 3111
Hatch Africa (Pty) Ltd
(011) 239 5300
MA Automotive Rosslyn (Pty) Ltd
HHO Consulting Engineers (Pty) Ltd t/a HHO Africa
(021) 425 2870
Igoda Projects (Pty) Ltd
(031) 536 7300
Iliso Consulting (Pty) Ltd
(012) 685 0900
Jeffares & Green (Pty) Ltd
(011) 807 0660
Kantey & Templer (Pty) Ltd
(021) 405 9600
Khuthele Projects (Pty) Ltd
(012) 430 3223
16
1 2 TH E D I T I O N T P
Furnishings & Floor Coverings CN Business Furniture
(011) 345 1500
(012) 521 2500
Alpine Lounge-a division of Bravo Group Manufacturers
(021) 951 7150
Metair Investments Limited
(011) 646 3011
Belgotex Floor Coverings (Pty) Ltd
(033) 897 7500
Pasdec Automotive Technologies (Pty) Ltd
(012) 250 2910
Bravo Group Ltd
(011) 661 1315
Robert Bosch (Pty) Ltd
(012) 381 3300
Coricraft Group (Pty) Ltd
(021) 505 6640
Floorworx
(043) 701 5800
Legacy Modutec (Pty) Ltd
(011) 445 9830
Seating (Pty) Ltd
(011) 474 1393
Spicer Axle South Africa
(011) 618 1074
TFM Industries (Pty) Ltd
(011) 316 4161
Valeo Systems SA (Pty) Ltd
(041) 995 3111
ZF Auto Industrial (Pty) Ltd
(011) 922 5600
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Simmons SA (Pty) Ltd
(032) 437 5700
County Fair Foods a division of Astral Operations
(011) 778 0658
Nedan Oil Mills (Pty) Ltd
(011) 285 2206
Crookes Brothers Limited
(021) 505 8000
Steinhoff Africa Holdings (Pty) Ltd
(011) 445 3000
NestlĂŠ Purina Petcare (Pty) Ltd
(011) 889 6000
(011) 445 3000
Daybreak Farms (Pty) Ltd
(039) 978 3850
Steinhoff International Holdings Limited
Nestle South Africa (Pty) Ltd
(011) 889 6000
Denny Mushrooms (Pty) Ltd
(013) 661 1036
Oceana Brands Limited
(021) 415 8500
Dotcom Trading 988 t/a Heidel Eggs
(011) 707 7500
Parmalat SA (Pty) Ltd
(021) 809 1400
Pioneer Food (Pty) Ltd
(021) 807 5100
Weylandts
021 914 1433
Household Appliances & Consumer Electronics
Astral Foods Ltd
(013) 751 3897
Eggbert Eggs (Pty) Ltd
(011) 206 0600
GWK Limited
(087) 940 2025
Premier Foods (Pty) Ltd
(011) 565 4300
Rhodes Food Group (Pty) Ltd
(021) 870 4000
Roelcor Meat (Pty) Ltd
(021) 851 2694
Amalgamated Appliance Holdings Limited t/a Tedelex Trading (Pty) Ltd
(011) 267 3300
Defy Appliances (Pty) Ltd
(031) 460 9711
Heidel Eggs
(053) 298-8200
Electrolux SA (Pty) Ltd
086 0234 481
Kaap Agri Limited
(013) 751 3897
Hendler & Hart (Pty) Ltd
(011) 898 6300
Klein Karoo Limited
(022) 482 8000
Homechoice (Pty) Ltd
(021) 680 1290
KLK Landbou Beperk
(044) 203 5100
Nu-World Holdings Limited
(011) 321 2111
NTK Limpopo Agric (Pty) Ltd
(021) 807 8700
Sasko Bakeries
(021) 807 5100
Whirlpool South Africa (Pty) Ltd
(011) 663 5300
NWK Ltd (Beperk)
(018) 633 1000
Southern Oil Limited
(028) 514 3441
Overberg Agri Limited
(028) 214 3800
Sovereign Food Investments Limited
(041) 995 1700
OVK Bedryf Beperk (OVK Operations Ltd)
(051) 923 4500
Spring Valley Foods
(011) 571 7800
Rainbow Chicken Limited
(031) 242 8500
The Blenders (Pty) Ltd
(031) 573 1028
Senwes Limited
(018) 464 7800
Tiger Brands Limited
(011) 840 4000
SSK Sentraal-Suid Kooperasie Beperk
(028) 514 8600
Tongaat Hulett Limited
(032) 439 4114
Tuinroete Agri Limited
(044) 601 1200
TSB Sugar Holdings (Pty) Ltd
(013) 791 1000
Umlimi Holdings (Pty) Ltd
(086) 111 3797
Universal Industries Corporation Limited
(011) 462 2130
Villiersdorp Kooperasie Beperk
(028) 840 1120
Willowton Oil & Cake Mills (Pty) Ltd
(033) 355 7800
Vrystaat Corporation Limited (VKB)
(058) 863 8111
Leisure Equipment Prima Toy & Leisure Trading (Pty) Ltd
(021) 818 2000
Other Textiles & Leather Goods Alnet (Pty) Ltd
(021) 530 2400
BKB Limited
(041) 503 3111
Colibri Towelling (Pty) Ltd
(041) 995 3400
Dano Textiles (Pty) Ltd
(031) 736 7600
Ninian & Lester (Pty) Ltd
(031) 303 1422
Presles (Pty) Ltd
(021) 672 3100
Sheraton Textiles Holdings (Pty) Ltd
(021) 707 5555
SRS Industex Beltings (Pty) Ltd
(041) 406 8700
Stucken & Company (Pty) Ltd
(041) 397 4700
The Goodhope Textile Corporation (Pty) Ltd t/a Da Gama Textiles
(040) 608 6200
Non-Cyclical Consumer Goods Beverages Beverages - Brewers
(027) 482 2155
Ruto Mills - a division of Foodcorp (Pty) Ltd
(012) 308 3000
Rymco Africa (Pty) Ltd t/a Anchor Yeast
(011) 248 8200
Health Health Maintenance Organisations
Fishing Blue Continent Products (Pty) Ltd
(021) 508 9600
Dental Information Systems (Pty) Ltd
Irvin & Johnson Limited
(021) 402 9200
Pharmaplan (Pty) Ltd
(011) 652 0950
Marpro Trawling
(021) 440 5600
The Careways Group (Pty) Ltd
(011) 847 4000
Oceana Group Limited
(021) 410 1400
Bathabile Holdings (Pty) Ltd
(012) 673 8600
Pioneer Fishing (Pty) Ltd
(021) 421 5368
Premier Fishing SA (Pty) Ltd
(021) 419 0124
Sea Harvest Corporation Limited
(021) 417 7900
Food Processors
Amalgamated Beverage Industries, the soft drink division of SAB
(046) 653 0048
Kellogg Company of SA (Pty) Ltd
(011) 233 6600
Halewood International SA (Pty) Ltd
(011) 287 6700
Agrana Fruit South Africa (Pty) Ltd
(021) 705 0210
KWV South Africa (Pty) Ltd
(011) 471 1400
AH-Vest Limited t/a All Joy Foods Limited
(011) 496 1800
The South African Breweries Limited
(012) 327 0416
Astral Foods Limited
(012) 667 5468
United National Breweries (SA) (Pty) Ltd
(012) 810 2700
Bakkavor SA (Pty) Ltd t/a Spring Valley Foods
(011) 571 7800
Beverages - Distillers & Vintners
Rooibos Limited
Brenner Mills (Pty) Ltd
(021) 342 0744
Cadbury South Africa (Pty) Ltd
(011) 253 4000 (011) 287 6700
(021) 528 5300
Bonitas Medical Fund
(011) 262 7000
Life Esidimeni (Pty) Ltd
(011) 219 9000
Allcare Administrators (Pty) Ltd
(011) 290 6200
Hosmed Medical Scheme
(011) 290 6200
Sechaba Medical Solutions (SMS)
(011) 353 0000
Transmed Medical Fund
(011) 381 2000
Clinix Health Group Limited
(011) 429 1000
Medscheme Holdings (Pty) Ltd
(011) 671 2000
Bankmed
(011) 713 7862
Kaelo Consulting (Pty) Ltd
(011) 778 4340
Siemens Healthcare Diagnostics (Pty) Ltd
(011) 652 2000
Medihelp Medical Scheme
(012) 334 2000
Bestmed Medical Scheme
(012) 339 9800
African Terroir (Pty) Ltd
(021) 869 8103
Ciro Beverage Solutions (Pty) Ltd
Brandhouse Beverages (Pty) Ltd
(021) 442 7100
Clover SA (Pty) Ltd
(011) 471 1400
Agility Global Health Solutions (Pty) Ltd
(012) 663 2445
DGB (Pty) Ltd
(011) 653 1000
Dairy World (Pty) Ltd
(012) 327 0416
HMI Health Corporation Limited (Pty) Ltd
(012) 673 8600
Distell Group Limited
(021) 809 7000
Dairybelle (Pty) Ltd
(012) 810 2700
Metropolitan Health (Pty) Ltd
(021) 480 4511
Namaqua Wines (Pty) Ltd
(027) 213 1080
Danone Southern Africa (Pty) Ltd
(011) 471 1636
ProSano Medical Scheme
(021) 917 4440
Orange River Wine Cellars Co-op Limited
(054) 337 8800
Donald Brown Group (Pty) Ltd
(021) 951 6501
BSN Medical (Pty) Ltd
(031) 710 8111
Robertson Winery (Pty) Ltd
(023) 626 3059
Excellent Meat Corporation (Pty) Ltd
(021) 929-7300
Fedhealth Medical Scheme
(086) 000 2153
Swartland Wynkelder (Pty) Ltd
(022) 482 1134
Exim International (Pty) Ltd
(021) 511 4009
0860 742 2273
Fair Cape Dairies (Pty) Ltd
(021) 557 7600
Private Health Administrators (a div of Sweiden Trust (Pty) Ltd)
The Company of Wine People (Pty) Ltd
(021) 881 3870
Fercon Foods (Pty) Ltd
(021) 551 9151
Foodcorp (Pty) Ltd
(011) 549 1030
Hospital Management & Long-Term Care
(011) 263 9250
General Mills South Africa (Pty) Ltd
(011) 608 0880
Community Investment Holdings (Pty) Ltd
Ceres Fruit Juices (Pty) Ltd
(021) 807 0000
Gledhow Sugar Company (Pty) Limited
(032) 437 4400
Joint Medical Holdings Limited (JMH)
(031) 314 3000
Coca-Cola South Africa (Pty) Ltd
(011) 644 0666
Gull Foods-a division of First Lifestyle Group (Pty) Ltd
(013) 933 6100
Life Healthcare Group Holdings Limited
(011) 219 9000
Quality Beverages 2000 (Pty) Ltd
(021) 534 8070
Illovo Sugar Limited
(031) 508 4300
Soft Drinks Appletiser SA (Pty) Ltd
Shoreline Beverages cc
(031) 914 8400
Imana Foods SA (Pty) Ltd
(031) 719 0400
Ina Paarman's Kitchen (Pty) Ltd
(021) 705 6440
Food Producers & Processors
Iqlaas Foods (Pty) Ltd
(031) 569 2122
Farming
Isegen South Africa (Pty) Ltd
(031) 913 3200
Afgri Limited
(014) 719 9211
Agricol (Pty) Ltd
(012) 643 8000
Betko Fresh Produce cc
(021) 981 1126
Country Bird Holdings Limited
(028) 840 2313
Kraft Foods (Pty) Ltd
011 253 4232
Langeberg & Ashton Foods (Pty) Ltd
(023) 615 1140
McCain Foods South Africa (Pty) Ltd
(011) 856 6000
National Brands Limited
(011) 707 7000
(012) 348 4295
Medi-Clinic Southern Africa Limited
(021) 809 6500
Melomed Hospital Holdings Limited
(021) 699 0950
Netcare Limited
(011) 301 0000
Medical Equipment & Supplies Arjohuntleigh SA (Pty) Ltd
(012) 527 2000
BD (Becton Dickson & Company) (Pty) Ltd
(011) 603 2660
Dinaledi Medical (Pty) Ltd
(011) 206 5950
Litha Healthcare Group Limited
(011) 516 1700
1 2 TH E D I T I O N T P
17
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Marcus Medical (Pty) Ltd
(011) 314 0503
Millners Dental Suppliers Cape (Pty) Ltd
(021)530 8800
Union Swiss (Pty) Ltd
(021) 424 4230
Rentworks Africa (Pty) Ltd
(011) 549 9000
General Retailers
Myriad Medical Holdings Limited
(011) 516 1735
Pharmaceuticals & Biotechnology
Synthes (Pty) Ltd
(011) 450 3520
Pharmaceuticals
Umsinsi Health Care (Pty) Ltd
(086) 188 8842
Abbott Laboratories SA (Pty) Ltd
(011) 858 2000
Canal Walk Shopping Centre
Adcock Ingram Holdings Limited
(011) 635 0000
Eastgate Shopping Centre
(011) 616 2209
Gateway Theatre of Shopping
(031) 566 2332
Other Health Care
Shopping Centres (021) 529 9600
Alcon Laboratories South Africa (Pty) Ltd
(011) 840 2300
Lancet Laboratories (Pty) Ltd
(011) 358 0800
Alpha Pharm Eastern Cape Holdings Limited
(041) 404 6800
Victoria & Alfred Waterfront
(021) 408 7500
Metropolitan Health Risk Management (Pty) Ltd
(021) 480 6833
Amalgamated Healthcare (Pty) Ltd
(011) 309 2700
Menlyn Park Shopping Centre
(012) 348 8766
Pharma Dynamics (Pty) Ltd
(021) 701 6080
Amalgamated Pharmaceuticals Limited
(011) 309 2700
Sandton City Shopping Centre
(011) 217 6000
Zimmer South Africa (Pty) Ltd
(011) 675 0444
Aspen Pharmacare Holdings Limited
(011) 239 6100
AstraZeneca Pharmaceuticals (Pty) Ltd
(011) 797 6000
Discount & Superstore & Warehouse
Packaging
B Braun Medical (Pty) Ltd - See note
(011) 548 5500
Boxer Superstores (Pty) Ltd
(031) 275 7000
Packaging
Be-Tabs Pharmaceuticals (Pty) Ltd
(011) 495 0100
Massmart Holdings Limited
(011) 517 0000
APL Cartons (Pty) Ltd
(023) 348 5000
Biotech Laboratories (Pty) Ltd
(011) 848 3050
Astrapak Limited
(011) 615 8011
Bristol-Myers Squibb (Pty) Ltd
(011) 456 6400
Retailers eCommerce
Bevcan - a division of Nampak Ltd
(011) 519 7700
Cipla Medpro South Africa Limited
(021) 914 0520
Glomail t/a Limited Edition (Pty) Ltd
(011) 554 3000
Bowler Metcalf Limited t/a Bowler Plastics (Pty) Ltd
(021) 704 2223
Comed Health (Pty) Ltd
(012) 813 9400
Homemark (Pty) Ltd
(011) 444 8800
Ciba Packaging (Pty) Ltd
(021) 529 3800
Dis-Chem Pharmacies (Pty) Ltd
(011) 708 9500
Verimark (Pty) Ltd
(011) 699 8000
Consol Glass (Pty) Ltd
(011) 874 0000
Durbell Pharmacies
(021) 979 1600
Corruseal Corrugated KZN (Pty) Ltd
(031) 910 9400
Eli Lilly (SA) (Pty) Ltd
(011) 510 9300
Golden Era Group of Companies (Pty) Ltd
(011) 661 0800
Fresenius Kabi South Africa (Pty) Ltd
(011) 545 0000
Golden Era Printers & Stationers (BOPS) (Pty) Ltd
(011) 323 1900
GlaxoSmithKline SA (Pty) Ltd
(011) 745 6000
MCG Industries (Pty) Ltd
(012) 657 8600
Gulf Drug Company (Pty) Limited
(031) 538 8700
Megapak (a division of Metal Box SA Limited)
(011) 206 1200
(012) 674 8000
Mpact Limited
Mediscor Pharmaceutical Benefit Management (Pty) Ltd
011 994 5500
Merck SA (Pty) Ltd
(011) 372 5000
Novartis South Africa (Pty) Ltd
(011) 929 9111
NTP Radioisotopes (Pty) Ltd
(012) 305 5115
Pfizer Laboratories (Pty) Ltd
(011) 320 6000
Nampak Limited
(011) 719 6300
Peninsula Beverage Company (Pty) Ltd
(021) 936 5500
Polyoak Packaging Group (Pty) Ltd
(021) 710 9200
Pride Pak Packaging (Pty) Ltd
(011) 830 1607
Rheem South Africa (Pty) Ltd
(031) 910 6900
Pharma Natura (Pty) Ltd
Safepak (Pty) Ltd
(021) 530 7300
Pharmed Pharmaceuticals Limited
Transpaco Limited
(011) 887 0430
Household Products Bliss Chemicals (Pty) Ltd
(011) 474 2626
Avery Dennison (SA) (Pty) Ltd Bearing Man Group (a division of Humulani Marketing (Pty) Ltd
(031) 576 6200
Bromide Technologies a division of EOH Mthombo (Pty) Ltd
(011) 545 6000
Capi-lux South Africa (Pty) Ltd
(011) 390 2339 (011) 501 3244
(011) 445 6000
CompAir South Africa (Pty) Ltd
(011) 345 2200
(031) 571 2800
Comztek (Pty) Ltd
(011) 848 9000
PR Botha cc t/a Durbell Pharmacies
(021) 979 1600
Connection Group Holdings (Pty) Limited t/a Incredible Connection
(011) 258 8300
Ranbaxy (SA) (Pty) Ltd
(012) 643 2000
Diamonds Discount Liquors (Pty) Ltd
(021) 511 3228
Reckitt-Benckiser South Africa (Pty) Ltd
(011) 871 1611
Roche Products (Pty) Ltd
(011) 502 5000 (011) 256 3700 (011) 652 0400
Personal Products
Ultimate Sports Nutrition (Pty) Ltd (USN)
(086) 1111 876
Amka Products (Pty) Ltd
(012) 674 0400
UPD a division of New Clicks South Africa (Pty) Ltd
(011) 470 1000
Annique Skincare Products (Pty) Ltd
(012) 345 9800
Vital Health Foods (Pty) Ltd
(021) 903 3151
Avon Justine South Africa (Pty) Ltd
(011) 245 7000
Avroy Shlain (Pty) Ltd
(011) 655 3500
Beiersdorf Consumer Products (Pty) Ltd
(031) 267 8500
Beige Holdings Limited
(011) 976 0900
Black Like Me (Pty) Ltd
(012) 674 0400
Tobacco
Colgate-Palmolive (Pty) Ltd
(011) 898 2300
British American Tobacco SA (Pty) Ltd
Dermalogica South Africa (Pty) Ltd
(011) 268 0018
Elizabeth Arden (SA) (Pty) Ltd
(021) 591 1241
Materials Handling
Estee Lauder Companies t/a (Pty) Ltd
(011) 516 3000
Jorpe (Pty) Ltd
GBP Cosmetic Brands cc t/a Clarins
(011) 809 6300
HPC a division of Tiger Brands Limited
(011) 579 5000
(021) 710 4111
(011) 892 1714 (011) 249 5700
(031) 461 2222
SpecPharm Holdings (Pty) Ltd
(021) 507 8500
(011) 669 5600
Astore Africa, a division of Hudaco Trading (Pty) Ltd
Chipkins Catering Supplies (Pty) Ltd
Sanofi-Aventis South Africa (Pty) Ltd
Johnson & Johnson (Pty) Ltd
Arthur Kaplan (Pty) Ltd
Charles Greig
Personal Care & Household Products
Indigo Cosmetics (Pty) Ltd
Retailers - Hardlines
Biotechnology The Scientific Group (Pty) Ltd
(011) 652 4000
(021) 888 3500
(011) 849 4375
Tertiary - Services Cyclical Services
Kimberly Clark South Africa (Pty) Ltd
(011) 456 5700
Hiring Supply
Lil-Lets SA (Pty) Ltd
(031) 313 0700
Plants & Equipment Rental
L'Oreal South Africa Holdings (Pty) Ltd
(011) 286 0700
Qualiprod (Pty) Ltd
(086) 178 2547
Dot Office Supplies (Pty) Ltd
011 347 1000
Ellerines Furnishers (Pty) Ltd
(010) 201 2000
Emergent Office Solutions (Pty) Ltd
(011) 282 2500
Explix Technologies (Pty) Ltd t/a Workgroup
(011) 654 6000
Forms Media Independent Africa (Pty) Ltd
(011) 229 1300
Grundfos (SA) (Pty) Ltd
(011) 579 4800
Hirsch B t/a Hirsch Appliances
(031) 242 2600
Hisense SA Development Enterprise (Pty) Ltd
(011) 314 7718
Ingersoll-Rand Company SA (Pty) Ltd
(011) 565 8600
Intervalve (Pty) Ltd
(017) 624 5105
Introstat (Pty) Ltd
(011) 723 7500
Italtile Limited
(011) 510 9050
Ithuba Valves & Industrial Supplies cc
(011) 864 2582
JDG Trading (Pty) Ltd
(011) 408 0408
K Carrim Builders Hardware (Pty) Ltd
(012) 323 3925
Katlego Solutions (Pty) Ltd
(011) 266 7000
LA Group Limited
(021) 683 1786
Lewis Group Limited
(021) 460 4400
Lexmark International South Africa (Pty) Ltd
(011) 244 2777
Matus (a divison of Brandcorp)
(011) 681 9440
Midmar Liquors Limited
(021) 949 4550
National Dairy Equipment (Pty) Ltd
(011) 791 0630
OK Furniture, a trading division of Shoprite Checkers
(011) 456 7000
Procter & Gamble (Pty) Ltd
(010) 001 9650
Quality Products (Pty) Ltd
(031) 461 9500
Electronics Equipment Rental
Osram (Pty) Ltd
(011) 207 5600
Revlon South Africa (Pty) Ltd
(011) 971 0800
Rena Business Solutions (Pty) Ltd
(011) 403 2714
Pambili Document Solutions (Pty) Ltd
(011) 787 8566
Unilever South Africa (Pty) Ltd
(031) 570 2911
Gearhouse South Africa (Pty) Ltd
(011) 216 3000
Picardi Hotelle (Pty) Ltd t/a Picardi Rebel Liquors
(021) 469 3300
Media Film Service (Pty) Ltd
(021) 511 3300
Plastomark (Pty) Ltd
(011) 706 4646
18
1 2 TH E D I T I O N T P
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Robinson Liquors (Pty) Ltd t/a Ultra & Solly Kramers
(011) 486 1736
Macneil Plastics (Pty) Ltd
(021) 507 3070
Southern Sun Hotels (Pty) Ltd
(011) 510 7500
Saicom Pay Phones (Pty) Ltd
(011) 581 6600
Malls Tiles (Pty) Ltd
(031) 469 4224
Sun International Limited
(011) 780 7000
Tasmyn General Enterprises (Pty) Ltd
(011) 673 7553
Melbro Holdings (Pty) Ltd
(021) 505 5500
Sun International Management Limited
(011) 780 7000
Nizams
(012) 666 7509
Three Cities Management Limited
(031) 310 3333
Prime Fastener (Pty) Ltd
(021) 442 3200
The JR Watkins Company (Pty) Ltd t/a Watkins Valeur
(021) 532 2640
Thekweni Reinforcing (Pty) Ltd
(031) 507 1455
Yarona Cash & Carry cc
(011) 248 7700
Travel & Related Services
Tile Africa - a division of Norcros SA (Pty) Ltd
(011) 206 0900
U & G Fabrics
(031) 275 3100
Astra Travel (Pty) Ltd
(051) 447 6352
Tiletoria a division of Humulani Marketing (Pty) Ltd
(021) 511 3125
Sovereign Steel (Pty) Ltd
(011) 392 1348
Beachcomber Marketing (Pty) Ltd
(021) 850 5300
Tuffy Brands (Pty) Ltd
(021) 385 1626
Starke Ayres (Pty) Ltd
(011) 748 3550
Club Travel SA (Pty) Ltd
(021) 446 1700
Voltex (Pty) Ltd
(011) 879 2043
Supreme Electrical Supplies
(021) 791 1668
Duma Travel (Pty) Ltd
Wakegem (Pty) Ltd t/a African Romance
(011) 384 5600
Universal Footwear & Trading Company (Pty) Ltd
(021) 510 4707
Executive Club Travel (Pty) Ltd
(021) 200 8419
Waltons (Pty) Ltd
(021) 442 2800
Voltsing Electrical (Pty) Ltd
(011) 699 3900
FCM Travel Solutions
(021) 525 2400
Broadline Retailers
Distributors
Woolworths Holdings Limited
(021) 407 9111
Edcon Holdings (Proprietary) Limited
(011) 495 6000
Heneck Sacks - a division of Melbro Wholesale (Pty) Ltd
(021) 505 5500
Retailers - Soft Goods Ackermans (a division of Pepkor Retail Limited)
Toolquip & Allied
(011) 370 2727
(021) 900 1000
African Sales Co. (Pty) Ltd
(021) 460 9400
Dunns (Pty) Ltd
(011) 809 4000
Flight Centre SA (Pty) Ltd
(011) 778 1770
Flywell Travel Agencies Cape (Pty) Ltd
(021) 761 5044
Gooderson Leisure Corporation Limited
(031) 368 1511
Harvey World Travel Southern Africa (Pty) Ltd
(011) 532 8050
Axiz (Pty) Ltd
(011) 237 7000
Bearings International (a division of Hudaco Trading (Pty) Ltd)
(011) 899 0000
Beswick Office Products (Pty) Ltd
(011) 433 2686
Hulamin Building Systems
South African Airways City Center (Pty) Ltd t/a South African Travel Centre
(011) 616 7956
(011) 626 3336
Drager Safety
(011) 465 9959
Sure Holdings Limited
(021) 410 5700
CSE & Northmec
(011) 922 2000
Thebe Tourism Group (Pty) Ltd
(021) 551 0288
Husqvarna South Africa (Pty) Ltd
(033) 846 9700
Thompsons Travel - a division of Cullinan Holdings
(011) 770 7555
Invicta Holdings Limited
(021) 929 4780
Tourvest Holdings (Pty) Ltd
(011) 728 0540
Tourvest Travel Services (a division of Tourvest Holdings Ltd)
(011) 790-0000
Travel with Flair (Pty) Ltd
(012) 424 3300
Uniglobe Travel Sub Saharan Africa (Pty) Ltd
(011) 444 8910
(011) 884 8208
African & Overseas Enterprises Limited
086 0111 667
HRG Rennies Travel (Pty) Ltd
(011) 407 2800
Singer Group
(021) 424 2288
Foschini Limited
(011) 541 3000
Levi Strauss South Africa (Pty) Ltd
(021) 938 1911
Mr Price Group Limited
(021) 403 9400
Pep (a division of Pepkor Retail Ltd)
(031) 310 8000
S Surtee Esquire (Pty) Ltd
(011) 884 8208
The Foschini Group Limited
(021) 937 5820
Southern African Master Distributors (Pty) Ltd (SAMD)
(021) 788 2212
Leisure Facilities
The Platinum Group (Pty ) Ltd
(021) 461 1207
Terex Africa (Pty) Ltd
(011) 966 2000
Artscape
Truworths International Ltd
(021) 460 7911
The Cold Chain (Pty) Ltd
(011) 216 3800
Century Casinos Caledon ( Pty) Ltd
(028) 2145100
Unichem Services (Pty) Ltd
(031) 576 0600
Club Leisure Group (Pty) Ltd
(031) 717 7300
Omnimed (Pty) Ltd
(011) 792 7120
Kreepy Krauly
(011) 252 1019
Roco Fittings (Pty) Ltd - a division of Dawn Kitchen Fittings
(011) 444 9120
SA Biomedical (Pty) Ltd
(011) 531 5000
Trade Leisure, Entertainment & Hotels
Import & Export Afrifresh Group (Pty) Ltd
(021) 763 7600
Gaming
Broadway Sweets (Pty) Ltd
(011) 615 7120
Afrisun Gauteng (Pty) Ltd t/a Carnival City
Capespan Exports (Pty) Ltd
(021) 917 2600
Akani Egoli (Pty) Ltd t/a Gold Reef City Casino Emperors Palace
Connoisseur Electronics (Pty) Ltd
(011) 417 3000
Geodis Wilson SA (Pty) Ltd
(011) 396 1830
Heaton Valves Africa (Py) Ltd
(011) 418 4800
(021) 410 9800
Cullinan Holdings Limited
(011) 770 7700
Durban Marine Theme Park (Pty) Ltd t/a uShaka Marine World
(031) 328 8000
Forever Resorts South Africa (Pty) Ltd
(012) 423 5660
(011) 248 6800
Mangwanani Group (Pty) Ltd t/a Mangwanani Private
(032) 946 0223
(011) 928 1000
Planet Fitness Holdings (Pty) Ltd
(011) 327 1808 (044) 804 0000
(011) 898 7000
(011) 564 0000
Plattner Golf (Pty) Ltd t/a Fancourt Hotel & Count
Gold Circle (Pty) Ltd
(031) 314 1500
Rovos Rail Tours (Pty) Ltd
(012) 315 8242
Gold Reef Resorts Limited
(011) 248 6800
Spier Holdings (Pty) Ltd
(021) 809 1100
Gidani (Pty) Ltd
Irizar Southern Africa (Pty) Limited
(012) 661 1927
Peermont Global (Pty) Ltd
(011) 557 0557
The South African Ballet Theatre
(011) 877 6898
ITT Water & Wastewater South Africa (Pty) Ltd
(011) 609 5240
Phumelela Gaming & Leisure Limited
(011) 681 1500
Virgin Active South Africa (Pty) Ltd
(021) 684 3000
Mahindra & Mahindra South Africa (Pty) Ltd
(012) 661 3161
(021) 505 7777
Marshall Monteagle PLC
(031) 566 7600
SunWest International (Pty) Ltd t/a Grandwest Casino & Entertainment World
(011) 455 2889
Tsogo Sun Caledon (Pty) Ltd t/a The Caledon Casino Hotel & Spa
(028) 214 5100
MBT South Africa (Pty) Ltd
Tsogo Sun Holdings (Pty) Ltd
(011) 510 7700
Famous Brands Limited
(011) 315 3000
West Coast Leisure (Pty) Ltd t/a Mykonos Casino
(022) 707 6000
Hentiq 2517 (Pty) Ltd t/a Cape Town Fish Market
(021) 556 7070
King Consolidated Food Services (Pty) Ltd
(043) 707 1700
McDonald's South Africa (Pty) Ltd
(011) 236 2300
Metal & Tool Trade (Pty) Ltd
(011) 570 1800
Nu-World Industries (Pty) Ltd
(011) 321 2111
Oreport (Pty) Ltd
(011) 233 7300
Pernod Ricard South Africa (Pty) Ltd
(021) 880 8800
TATA Automobile Corporation SA (Pty) Ltd
(011) 255 9600
Vendome Distributors SA (Pty) Ltd
(011) 317 2600
Restaurants & Pubs
Home Entertainment
Chickenland (Pty) Ltd t/a Nando's
(011) 216 3300
Avusa Entertainment Investments (Pty) Ltd
(011) 340 9300
Primi World (Pty) Ltd
(021) 433 1380
Nu Metro Filmed Entertainment (Pty) Ltd
(011) 340 9300
Scooters Pizza (Pty) Ltd
(011) 608 1999
Ster-Kinekor - a division of Primedia (Pty) Ltd
(011) 445 7700
Wholesale
Spur Corporation Limited
(021) 555 5100
Yum! Restaurants International (Pty) Ltd
(010) 001 7100
Advance Seed (Pty) Ltd
(011) 762 5261
Hotels
Amway South Africa LLC
(021) 405 1700
City Lodge Hotels Limited
(011) 557 2600
ARB Electrical Wholesalers (Pty) Ltd
(031) 910 0200
Hilton International SA (Pty) Ltd t/a Sandton Hollton Hotel
(011) 322 1888
Durban Tourism
(031) 304 4934
Edward Snell & Co. Limited
(021) 506 2600
Legacy Hotels and Resorts (Pty) Ltd
(011) 806-6800
Eastern Cape Parks & Tourism Agency
(043) 742 4450
FAHB Cash & Carry
(011) 493 8000
Eastern Cape Tourism Board
(043) 701 9600
(011) 466 2500
Lennoxley Investment Holdings t/a The Don Suite Hotels
(011) 709 1700
Nikon South Africa
Gauteng Tourism Authority
(011) 639 1600
Global Source (Pty) Ltd
(031) 207 4400
Newmark Hotels (Pty) Ltd
(021) 427 5900
(021) 850 6700
Protea Hospitality Group (Pty) Ltd
(021) 430 5000
(033) 845 1000
Kromco (Pty) Ltd
KwaZulu-Natal Nature Conservation Board t/a Ezemvelo KZN Wildlife
(031) 450 5200
Sandton Sun Hotels (Pty) Ltd
(011) 780 5000
Kwazulu-Natal Tourism Authority
(031) 366 7500
Macdonald Steel SA (Pty) Ltd
Tourism Bodies Cape Town Tourism
(021) 487 6800
1 2 TH E D I T I O N T P
19
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Roto Label(A division of Bidvest Paper Plus (Pty) Ltd )
(021) 532 5540
Tandym Print (Pty) Ltd
(021) 505 4200
(015) 290 7300
Media Direction OMD SA (Pty) Ltd
(011) 303 2000
(013) 752 7001
Media Edge CIA (Pty) Ltd
(011) 582 6000
North West Parks and Tourism Board
(018) 397 1500
Media Inventions (Pty) Ltd t/a Mercury Media
(011) 502 1000
Northern Cape Tourism Authority
(053) 832 2657
Mediacom South Africa (a division of Grey Group SA
(011) 582 6600
Robben Island Museum
(021) 413 4200
MindShare South Africa (Pty) Ltd
(011) 582 6400
South African National Parks (SANParks)
(012) 426 5000
Morris Jones & Company (Pty) Ltd
(011) 486 1284
Support Services
South African Tourism
(011) 895 3000
Naledi Network BBDO (Pty) Ltd
(011) 912 0000
Catering Services
The Johannesburg Tourism Company
(011) 214 0700
Nota Bene (Pty) Ltd
(011) 582 6200
3663 First for Food Services Limited
The Johannesburg Zoo
(011) 646 2000
Oasys Innovation (Pty) Ltd
(011) 210 2500
Air Chefs (Pty) Ltd
(011) 397 1331
Tourism Business Council of South Africa TBCSA
(012) 654 7525
Octagon Marketing (Pty) Ltd
(021) 486-6000
Compass Group Southern Africa (Pty) Ltd
(011) 209 2400
Ogilvy South Africa (Pty) Ltd
(011) 709 6600
Feedem Pitseng (Pty) Ltd
(011) 439 2300
Outdoor Network Limited
(031) 563 5966
RoyalServe Catering (Pty) Ltd
Primedia @ Home (Pty) Ltd
(011) 789 2874
Limpopo Tourism & Parks Mpumalanga Tourism and Parks Agency (MTPA)
Sports Bodies Ajax Cape Town
(021) 930 6001
Athletics South Africa
(011) 880 5800
Cape Town Iron and Steel Works (a division of Murr)
(021) 903 2141
Cricket South Africa
(011) 880 2810
Kaizer Chiefs (Pty) Ltd
(011) 941 1465
National Soccer League t/a Premier Soccer League
(011) 482 9111
SA Rugby (Pty) Ltd
(021) 659 6700
(011) 475 1419
Radmark (Pty) Ltd
(011) 235 7600
Saatchi & Saatchi SA (Pty) Ltd
(011) 548 6000
SAIL Rights Commercialisation (Pty) Ltd
(011) 347 1300
Scan Display Solutions (Pty) Ltd
(011) 447 4777
TBWA South Africa (Pty) Ltd
(011) 322 3200
The Agency for Advertising & Marketing (Pty) Ltd
(011) 235 3100
The Jupiter Drawing Room Cape Town (Pty) Ltd
Media & Photography Broadcasting Contractors 5 FM
Primedia Outdoor (Pty) Ltd
(011) 714 2905
(021) 442 7000
The Media Shop (Pty) Ltd
(011) 258 4000
Virtual Davinci Creative Room
(012) 425 5800
VWV Group
(011) 799 2600
Wideopen Platform (Pty) Ltd
(0860) 200 300
Africa on Air (Pty) Ltd a division of Primedia
(011) 506 3947
African Media Entertainment Limited
(086) 123 7234
Channel Africa
(011) 714 4541
Photography
East Coast Radio (Pty) Ltd
(031) 570 9495
New Teltron (Pty) Ltd
Electronic Media Network Ltd t/a M-Net
(011) 686 6000
Endemol South Africa (Pty) Ltd
(011) 799 2200
Publishing, Printing & Reproduction
Etv (Pty) Ltd
(021) 481 4500
Bidpaper Plus (Pty) Ltd
(011) 706 6751
Good Hope FM - a division of PSC
(021) 430 8276
Associated Magazines (Pty) Ltd
(021) 464 6200
(012) 673 9100
Avalon Group (Pty) Ltd
(031) 368 2007
Jacaranda FM (Pty) Ltd
0861 375 2000
Kagiso Media Limited
(011) 537 0600
Avusa Limited
(011) 280 3000
Kaya FM (Pty) Ltd
(011) 634 9500
BDFM Publishers (Pty) Ltd
(011) 280 3000
Primedia Broadcasting (Pty) Ltd
(011) 506 3200
Sasani Africa (Pty) Ltd
(011) 719 4000
Sentech Limited
(011) 691 7000
South African Broadcasting Corporation (SABC)
(011) 714 3866
Ukhozi FM
(031) 362 5111
Umoya Communications (Pty) Ltd t/a Algoa FM
(041) 505 9497
Cable & Satellite
Bidpaper Plus (Pty) Ltd
(011) 706 6751
Burlington Dataprint (Pty) Ltd
(011) 493 7200
Caxton & CTP Publishers & Printers Limited
(011) 889 0600
Caxton Printers a division of CTP Limited
(011) 249 7000
Creda Communications (Pty) Ltd
(021) 505 6100
CTP Printers Cape Town, a division of CTP Limited
(021) 929 6200
EMI Music
(011) 911 1500
Trudon (Pty) Ltd
(011) 677 6000
Universal Print Group (Pty) Ltd t/a Uniprint
(031) 560 2200
Sodexo Southern Africa (Pty) Ltd
(031) 571 2400
087 803 3500 (011) 803 6600
Tsebo Holdings & Operations (Pty) Ltd
(011) 441 5300
Vulcan Catering Equipment (Pty) Ltd
(011) 249 8500
Wembley Group Holdings (Pty) Ltd
(021) 697 1430
Facilities Management Drake & Scull FM
(011) 577 8600
Total Facility Management Company (Pty) Ltd
(012) 641 8000
Law Services Adams & Adams
(012) 432 6000
Bell Dewar Inc
(011) 710 6000
Bowman Gilfillan Incorporated
(011) 669 9000
Cliffe Dekker Hofmeyr Inc.
(011) 526 1000
Edward Nathan Sonnenberg Inc
(021) 410 2500
ENS (Edward Nathan Sonnenberg) Inc.
(021) 410 2500
Fluxmans Attorneys
(011) 328 1700
Garlicke & Bousfield Inc.
(031) 570 5323
Legal Aid South Africa
(011) 877 2000
Legal Expenses Insurance Southern Africa Ltd t/a Legal Wise
(011) 670 4500
Maponya Incorporated
(012) 342 0523
Norton Rose (Pty) Ltd
(011) 791 1610
Routledge Inc t/a Eversheds
(011) 286 6900
Shepstone & Wylie Attorneys
(031) 5757 000
Smith Tabata Buchanan Boyes Attorneys INC
(021) 406 9100
Spoor & Fisher
(012) 676 1111
Webber Wentzel
(011) 530 5000
Werksmans Incorporated
(011) 535 8000
White & Case LLP (Pty) Ltd
(011) 341 4000
Multichoice South Africa (Pty) Ltd
(011) 289 3000
Ferroprint (Pty) Ltd
(031) 705 1739
Exhibition & Conference Facilities
Supersport International (Pty) Ltd
(011) 686 6000
Formeset Print (Pty) Ltd
(021) 507 9000
Cape Town International Convention Centre Company
(021) 410 5000
Gallagher Convention Centre (Pty) Ltd
(011) 266 3000
ICC Durban (Pty) Ltd
(031) 360 1000 (011) 779 0000
Media Agencies Alliance Media SA (Pty) Ltd
(011) 880 4664
Ad Outpost Africa (Pty) Ltd
(011) 253 9000
Brand SA
(011) 483 0122
Comutanet (a division of Primedia (Pty) Ltd)
(011) 807 2111
Continental Outdoor Media (Pty) Ltd
(011) 514 1400
DDB South Africa (Pty) Ltd
(011) 267 2800
Heinemann Publishers (SA) (Pty) Ltd
(011) 322 8600
Hirt & Carter (Pty) Ltd
(031) 203 3333
Hirt & Carter Omnigraphics (Pty) Ltd
(031) 203 3333
Tsogo Sun Casino's (Pty) Ltd t/a Sandton Convention Centre
Ince (Pty) Ltd
(011) 241 3000
Management Consulting
Independent Newspapers Cape Town (Pty) Ltd
(021) 488 4911
Accenture South Africa (Pty) Ltd
(011) 208 3000
Interactive Africa (Pty) Ltd
(021) 465 9966
Alexander Proudfoot (Pty) Ltd
(011) 582 1200
Juta & Company Limited
(021) 659 2300
The Resolve Group (Pty) Ltd
(011) 325 4556
LexisNexis (Pty) Ltd
(031) 268 3111
Draftfcb South Africa (Pty) Ltd
(011) 566 6000
Element Six Production (Pty) Ltd
(011) 812 9000
Max Nathan Interests (Pty) Ltd t/a Fishwicks Printers
(031) 268 7300
Business Support Services
Eurocom (Pty) Ltd
(011) 612 3169
Media 24 Limited
(021) 406 2121
Business Services East LondonSupport Fresh Produce Market
(043) 705 9500
Exp SA
(011) 549 5340
Mondi Shanduka Newsprints (Pty) Ltd
(031) 451 2111
East London Fresh Produce Achievement Awards GroupMarket (Pty) Ltd
(043) 705 9500 (021) 700 2300
Fima Films SA (Pty) Ltd
(011) 761 7500
Nasou Via Afrika (Pty) Ltd
(021) 406 2121
Achievement AwardsSouth GroupAfrica (Pty) (Pty) Ltd Ltd Aegis BPO Holdings
(021) 700 9100 2300 (011) 461
JWT SA (Pty) Ltd
(011) 806 8000
Naspers Limited
(021) 406 2121
Aegis BPO HoldingsCentre South (Pty) AfricaLtd (Pty) Ltd AIDC Development
(011) 461 (012) 564 9100 5300
Leo Burnett Group (Pty) Ltd
(011) 235 4000
Paarl Labels (Pty) Ltd
(021) 877 6200
AIDC AltechDevelopment Netstar (Pty)Centre Ltd (Pty) Ltd
(012) 5300 (011) 564 207 5000
Magna Carta Public Relations (Pty) Ltd
(011) 784 2598
Paarl Media Group (Pty) Ltd
(021) 550 2500
Altech Netstar (Pty) Aucor Sandton (Pty)Ltd Ltd
(011) 237 207 4444 5000 (011)
Marc Group Ltd
(011) 347-1300
(011) 506 3000
Aucor Sandton (Pty) Ltd Auction Alliance (Pty) Ltd
(011) 237 4444 (021) 443 6000
Auction Alliance (Pty) Ltd
(021) 443 6000
20
1 2 TH E D I T I O N T P
Primedia (Pty) Ltd
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Automated Fuel Systems Group (Pty) Ltd
(011) 856 3600
Education & Business Training Education & Business Training ADvTECH Ltd
Battery Technologies (Pty) Ltd
(011) 437 4500
BidAir Services (Pty) Ltd
(011) 383 9420
Bidfood Ingredients (a division under Bidvest Group)
(011) 201 9100
Bosasa Operations (Pty) Ltd
(011) 662 6000
Claremart Auction Group (Pty) Ltd
(021) 425 8822
Daimler Fleet Management South Africa (Pty) Ltd t/a Debis Fleet Management
(Pty) LtdFundisa Techniskills Academy (I.F.T.A) Ikhaya (Pty) Ltd Tutor (Pty) Ltd t/a Media Works Interactive
(012) 677 1500
Interactive Tutor (Pty) Ltd t/a Media Works South African ABET Development Agency South African ABET Development Agency
ADvTECH Ltd Bytes People Solutions (Pty) Ltd Bytes People Solutions (Pty) Ltd Desto (Pty) Ltd Desto (Pty) Ltd Educor Nomandla (Pty) Ltd EducorFundisa Nomandla (Pty) Ltd Academy (I.F.T.A) Ikhaya Techniskills
Democratic Industrial Services (Pty) Ltd
(011) 796 7777
Digicall Solutions (Pty) Ltd
(010) 211 5000
Direct Channel Holdings (Pty) Ltd
(011) 399 6000
Employment Agencies
Durban Fresh Produce Market
(031) 311 5100
Adcorp Holdings Limited
Empilweni Payout Services (Pty) Ltd
(013) 741 6500
Aim Labour Experts
Eskom Enterprises (Pty) Ltd
(011) 800 8111
Federal Mogul Aftermarket South Africa (Pty) Ltd
Afri Guard (Pty) Ltd
(016) 365 5404
(011) 676 8000
Chubb Securities SA (Pty) Ltd
(011) 761 7000
(011) 676 8000 (011) 205 7000
Command Security Services SA (Pty) Ltd
(021) 511 5109
(011) 205 7000 (012) 654 0001
C-Track South Africa (Pty) Ltd
(012) 450 2222
(012) 654 0001 (031) 251 9300
DigiCore Holdings Limited
(012) 450 2222
(031) 251 9300 (011) 472 3443
Enforce Security Services (Pty) Ltd
(031) 573 7600
(011) 472 3443 (011) 803 0575
Fidelity Security Group (Pty) Ltd
(011) 763 9000
(011) 803-0575 (015) 295 9670 (015) 295 9670
G4S Secure Solutions (Pty) Ltd
(012) 431 3700
Hlanganani Protection Services (Pty) Ltd
(011) 309 7310
Kwazulu-Natal Security Services (Pty) Ltd
(031) 201 4011
Magnum Shield Security Services (Pty) Ltd
(011) 555 4949
(011) 244 5300
Matrics MiX Telematics Africa (Pty) Ltd
(011) 654 8000
(011)281 2000
Maxidor (Pty) Ltd
(011) 617 0300
ALR Recruitment & Outsourcing Specialists (Pty) Ltd
(011) 794 7928
Mutual Safe & Security Group (Pty) Ltd
(012) 803 6051
(011) 630 3000
Ayanda Mbanga Communications (Pty) Ltd
(011) 548 6006
Omega Risk Solutions (Pty) Ltd
(012) 654 9690
Global Telesales (Pty) Ltd
(021) 415 3550
Capacity Outsourcing a Division of Adcorp Fulfilment Services (Pty) Ltd
(011) 456 9600
Gold Group (Pty) Ltd t/a SA Gold Coin Exchange
(011) 784 8551
Capital Outsourcing Group (Pty) Ltd
(031) 362 8300
Grant Thornton THL Consulting (Pty) Ltd
(011) 322 4580
Cozens Recruitment Services (Pty) Ltd
(011) 442 4503
CRS Holdings (Pty) Ltd t/a Riskcon Security Service
Indgro Holdings (Pty) Ltd
(016) 932 5636
Innovation Group (Pty) Ltd
(011) 790 5200
Interaction Market Services Holdings (Pty) Ltd t/a RSA Market Agency
(011) 613 4391
Inter-active Technologies (Pty) Ltd
(011) 767 4000
Intertrading Limited
(011) 454 5998
Jobco t/a Business Trust
(011) 612 2000
Johannesburg Fresh Produce Market (Pty) Ltd t/a Joburg Market
(011) 992 8000
Marine Data Solutions (Pty) Ltd
(021) 386 8517
Markinor (Pty) Ltd t/a Ipsos Markinor
(011) 686 8400
Metrofile (Pty) Ltd
(011) 677 3000
Midway Two Contractors (Pty) Ltd
(011) 796 7777
Midway Two Holdings (Pty) Ltd
(011) 796 7777
Minerals Operation Executive (Pty) Ltd t/a Minopex
(011) 234 7773
OneLogix Group Limited
(011) 396 9040
Perishable Products Export Council Board
(011) 553 2600
Servest (Pty) Ltd
(011) 608 3377
SGS South Africa (Pty) Ltd
(011) 680 3466
Sharenet (Pty) Ltd
(021) 700 4800
Smollan Group SA (Pty) Ltd
(011) 608 1744
Radio Surveilance Security Services SA (Pty) Ltd
(031) 566 3934
Red Ant Security (Pty) Ltd
(011) 444 9226
Riskcon Security Holdings
(011) 462 7930
(011) 462 7930
Stallion Security (Pty) Ltd
(011) 533 8888
DAV Professional Placement Group
(011) 217 0000
Stanley Security Solutions (Pty) Ltd
(011) 844 3200
Drake Personnel South Africa (Pty) Ltd
(011) 883 6800
The Protea Coin Group (Pty) Ltd
(012) 665 8000
Emmanuels Staffing Services, a division of Adcorp (Pty) Ltd
(011) 384 4300
Tracker Network (Pty) Ltd
(011) 380 0300
Isilumko Staffing (Pty) Ltd
(021) 461 3609
Trellicor (Pty) Ltd
(031) 508 0800
Kelly Group Limited
(011) 722 8000
Venus Africa (Pty) Ltd
(012) 665 3719
Landelahni Business Leaders (Pty) Ltd
(086) 011 5995
M&S Projects (Pty) Ltd
(017) 638 0140
Manpower SA (Pty) Ltd
(086) 144 2222
Matlejoane Staffing Services cc
(011) 442 0819
Odgers Berndtson SA (Pty) Ltd
(021) 418 1516
Professional Assignments Group - PAG
(011) 269 8800
Quest Staffing Solutions, a division of Adcorp Fulfilment Services (Pty) Ltd
(011) 628 0300
Renwick Talent (a division of The Kelly Group Ltd)
(011) 269 8870
The Workforce Holdings Limited
(011) 532 0000
Transman (Pty) Ltd
(011) 628 8300
(021) 930 1134
Platinum Micro (Pty) Ltd
Shoden Data Systems (Pty) Ltd
Provicom Risk Solutions (Pty) Ltd
X-pert Group (Pty) Ltd
(011) 549 8600
Post, Parcel & Courier Ram Transport South Africa (Pty) Ltd t/a Ram Hand
(011) 663 3600
South African Post Office Limited (SAPO)
(021) 411 2700
Transport Airlines, Airports & Air Charter
Enviroserv Waste Management (Pty) Ltd
(011) 456 5660
Interwaste Holdings Limited
(011) 792 9330
Pikitup Johannesburg (Pty) Ltd t/a Pikitup
(011) 712 5200
Springs Fresh Produce Market
Tedcor (Pty) Ltd
(011) 463 0731
Storage Technology Services (Pty) Ltd (Stortech)
(011) 808 6000
The New Reclamation Group (Pty) Ltd
(011) 880 6410
Syntell (Pty) Ltd
(021) 710 2081
The Waste Group (Pty) Ltd
(012) 562 0330
Teba Limited
(011) 353 6000
The Effectiveness Company (Pty) Ltd
(011) 466 5038
Laundries & Cleaners
The Event Production Company (Pty) Ltd
(011) 883 0470
First Garment Rental (Pty) Ltd
The Fuel Logistics Group (Pty) Ltd
(011) 552 2600
(011) 392 1095
Contract Cleaners & Hygiene Services Bidserv (Pty) Ltd
(011) 519 8430
Fidelity Supercare Services Group (Pty) Ltd
(011) 709 8100
The Nielsen Company (Pty) Ltd
(011) 495 3000
Prestige Cleaning Services (Pty) Ltd
(011) 796 0000
Thebe Exhibitions & Projects Group (Pty) Ltd
(011) 549 8300
Rentokil Initial (Pty) Ltd
(021) 670 4700
TMS Group Industrial Services
(011) 554 8600
RoyalServe Cleaning (Pty) Ltd
(010) 223 3600
TNS Research Surveys (Pty) Ltd
(021) 657 9500
Servest (Pty) Ltd t/a Servest Hygiene
(011) 608 1888
Tshwane Fresh Produce Market
(012) 352 2398
Steiner Hygiene (Pty) Ltd
(011) 923 9490
Turner & Townsend (Pty) Ltd
(011) 214 1400
Upstage Productions (Pty) Ltd
(011) 463 8021
Security & Alarm Services
Uwin Iwin Incentives (Pty) Ltd
(011) 557 5700
ADT Security (Pty) Ltd
(011) 463 7792
(011) 923 1900
(011) 312 1480
(011) 815 6010
Wisdom Keys Group (Pty) Ltd
(031) 564 1081
Stratabolt (Pty) Ltd t/a Minova RSA
(011) 466 2939
(011) 621 6600
(87) 941 5764
(011) 790 1600
Padero Investments cc t/a Electrical Projects
Collect-a-Can (Pty) Ltd
South African Institute for Chartered Accountants (SAICA)
(012) 844 0000
(021) 462 6047
Boogertman & Partners (Pty) Ltd
Bembani Group (Pty) Ltd
(011) 640 8000
The LR Management Group (Pty) Ltd
Ariya Project Managers (Pty) Ltd
Environmental Control
(011) 745 0100
The Innovation Hub Management Company (Pty) Ltd
Professional Services
1Time Holdings Ltd
(011) 086 8100
Air Traffic and Navigation Services Company Ltd
(011) 961 0100
Airlink (Pty) Ltd
(011) 451 7300
Airports Company South Africa Limited (ACSA)
(011) 723 1400
Comair Limited
(011) 921 0111
Emirates Airline (Pty) Ltd
(011) 303 1951
Execujet South Africa (Pty) Ltd
(011) 516 2300
Express Air Services (Pty) Ltd
(021) 934-0810
Imperial Air Cargo (Pty) Ltd
(011) 974-9485
SA Airlink (Pty) Ltd
(011) 451 7300
SAFAIR (Pty) Ltd
(011) 928 0000
Solenta Aviation (Pty) Ltd
(011) 707 4000
South African Airways (SAA)
(011) 978 1908
South African Civil Aviation Authority
(011) 545 1000
South African Express Airways (Pty) Ltd
(011) 978 5577
Virgin Atlantic Airways Ltd
(011) 340 3500
Car Hire Eqstra Fleet Management
Advanced Corporate Security Systems (Pty) Ltd
(011) 259 3501 (012) 548 4884
(011) 458 7781
Amasondo Fleet Services (Pty) Ltd
(011) 458 7555
Avis Rent A Car South Africa a division of Barloworld South Africa (Pty) Ltd
(011) 923 3500
1 2 TH E D I T I O N T P
21
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Budget Car and Van Rental a division of McCarthy Limited
(011) 398 0000
CMH Car Hire (Pty) Ltd t/a First Car Rental
(031) 335 8400
Eqstra Holdings Ltd
(011) 458 7781
Europcar SA (a division of Imperial Holdings (Pty) Ltd
(011) 574 1000
Schenker South Africa (Pty) Ltd
(011) 971 8400
Telecommunication Services
Siyaduma Auto Ferriers (Pty) Ltd
(011) 979 0216
Fixed-Line Telecom Services
Stuttaford Van Lines (Pty) Ltd
(021) 505 9000
Neotel (Pty) Ltd
(011) 585 0000
Supaswift (Pty) Ltd t/a Fedex
(011) 923 8333
Telkom SA Ltd
(012) 311 3911
Super Group Limited
(011) 523 4000
Tempest Car Hire (Pty) Ltd
(011) 552 3700
TFD Network Africa (Pty) Ltd
(011) 842 3000
Unitrans Automotive (Pty) Ltd t/a Hertz Rent a Car
Wireless Telecom Services
(011) 977 9700
The Courier & Freight Group (Pty) Ltd
(011) 961 3000
Afrihost (Pty) Ltd
(011) 612 7200
Zeda Car Leasing (Pty) Ltd t/a Avis Fleet Services
(011) 552 9000
The Laser Transport Group (Pty) Ltd
(021) 505 9000
Altech Alcom Radio Distributors (Pty) Ltd
(011) 807 7551
TNT Express Worldwide South Africa (Pty) Ltd
(011) 437 3300
Altech Autopage Cellular (Pty) Ltd
(011) 650-5111
Transnet Freight Rail (Pty) Ltd
(011) 544 9584
Broadband Infraco (Pty) Ltd
(011) 235 1600
Rail, Road & Freight Access Freight International (Pty) Ltd
(031) 451 9200
Transnet Limited
(011) 308 3000
Buongiorno SA (Pty) Ltd
(021) 415 2100
Algoa Bus Company (Pty) Ltd
(041) 404 1200
Transnet Rail Engineering
(012) 391 1387
Cell C (Pty) Ltd
(011) 324 4000
Anderson Transport
(021) 864 2222
Unitrans Holdings (Pty) Ltd
(011) 445 3000
Ericsson South Africa (Pty) Ltd
(011) 844 2000
Automobile Association of South Africa
(011) 799 1000
Unitrans Passenger (Pty) Ltd
(011) 249 8700
Altech Fleetcall (Pty) Ltd
(012) 663 4440
Autopax Passenger Services (Pty) Ltd
(012) 315 4300
UPS SCS South Africa (Pty) Ltd
(011) 922 9200
Bakers Transport (Pty) Ltd
(033) 846 2700
UTI SA (Pty) Ltd t/a UTI Sun Couriers
(012) 673 2000
Bakwena Platinum Corridor Concessionaires (Pty) Ltd
(011) 519 0400
Berco Express (Pty) Ltd
(021) 671 6800
Bigfoot Express Freight (Pty) Ltd
(031) 700 8030
Buscor (Pty) Ltd
(013) 753 6000
Cargo Carriers Limited
(011) 485 8700
Cargocare Freight Services (Pty) Ltd
(011) 822 4111
Clear Freight (Pty) Ltd
(011) 856 6600
Commuter Transport Engineering (Pty) Ltd
(021) 461 3064
Courierit SA (Pty) Ltd
(021) 555 6777
Crossroads Distribution (Pty) Ltd
(021) 912 6100
Value Group Limited
(011) 570 2000
WorldNet Logistics (Pty) Ltd
(011) 608 0100
Xinergistix Management Services (Pty) Ltd
(021) 981 2100
Shipping & Ports Anchor Industries
(021) 591 0525
Berry & Donaldson (Pty) Ltd
(021) 464 8000
Bidfreight Port Operations (Pty) Ltd
(031) 274 2400
Ceva Logistics South Africa (Pty) Ltd
(011) 396 9400
DCD-Dorbyl Marine (Pty) Ltd
(021) 486 2400
Dormac (Pty) Ltd
(031) 274 1500
Dawn Wing (a division of DPD Laser Express Logistics (Pty) Ltd
(011) 961 4700
Elgin Brown & Hamer (Pty) Ltd
(031) 205 6391
DHL Global Forwarding SA (Pty) Ltd
(011) 928 0400
Gallery Clearing & Forwarding (Pty) Ltd
(011) 830 2767
Grindrod Limited
(031) 304 1451
Grindrod Tank Terminals
(031) 205 6226
DHL International (Pty) Ltd t/a DHL Worldwide Expr
(011) 921 3600
Digicore Fleet Management SA (Pty) Ltd
(012) 450 2222
Elliott International (Pty) Ltd
(011) 256 3000
Expeditors International (SA) (Pty) Ltd
(011) 976 7000
Fast 'n Fresh Transport (Pty) Ltd
(021) 528 3200
Fleet Africa (Pty) Ltd
(011) 523 4300
Forward Air and Sea (Pty) Ltd
(011) 392 5364
Globeflight Worldwide Express (SA) (Pty) Ltd
(011) 922 2600
Golden Arrow Bus Services (Pty) Ltd
(021) 507 8800
Greyhound Coach Lines (Pty) Ltd
(011) 249 8700
Hellmann Worldwide Logistics (Pty) Ltd
(011) 928 7000
Heneways Freight Services (Pty) Ltd
(011) 879 5400
HFR Schaefer Vervoer (Pty) Ltd
(011) 306 6000
Imperial Logistics (a division of Imperial Group )
(011) 821 5500
Intercape Ferreira Mainliner (Pty) Ltd
(021) 380 4444
Kintetsu World Express South Africa (Pty) Ltd
(011) 573 5700
Kuehne & Nagel (Pty) Ltd
(011) 574 7000
Mediterranean Shipping Company (Pty) Ltd
(031) 360 7000
Mitchell Cotts Maritime a dvision of Grindrod Ship Agencies (Pty) Ltd
(031) 302 7555
Ocean Africa Container Lines (Pty) Ltd
(031) 302 7911
SA Bulk Terminals (Pty) Ltd
(031) 327 5000
Safcor Freight (Pty) Ltd t/a Safcor Panalpina
(011) 922 9600
Safmarine (Pty) Ltd
(021) 408 6911
Seaways (Pty) Ltd t/a SA Express Lines (SAEL)
(011) 396 0300
Sebenza Forwarding & Shipping (Pty) Ltd
(011)571 0600
Smit Amandla Marine (Pty) Ltd
(021) 507 5777
South African Bulk Terminals (Pty) Ltd
(031) 327 5000
Southern African Shipyards (Pty) Ltd
(031) 274-1800
Southern Wind Shipyards (Pty) Ltd
(021) 637 8043
Thrutainers International cc
(031) 460 4800
Toll Global Forwarding (SA) (Pty) Ltd
(011) 565 2600
Transnet National Ports Authority of SA
(011) 351 9001
Transnet Port Terminals
(031) 308 8333
KN Tsepisa Logistics (Pty) Ltd
(011) 552 3400
Lennings Rail Services (Pty) Ltd
(011) 898 6800
Makhubu Logistics (Pty) Ltd
(011) 330 6800
Manica Africa (Pty) Ltd
(011) 417 5500
Megafreight Service (Pty) Ltd
(011) 971 1000
Micor (a division of Super Group Trading (Pty) Ltd)
(011) 928 3000
Passenger Rail Agency of South Africa (PRASA)
(011) 773 1600
Pickfords Removals South Africa (Pty) Ltd
(021) 505 9000
Optipharm Healthcare (Pty) Ltd
(011) 251 9400
Premier Freight (Pty) Ltd
(011) 573 9000
Busy Corner Meat Wholesalers (Pty) Ltd
(021) 703 6444
Trencor Limited
(021) 421 7310
Gemalto Southern Africa (Pty) Ltd
(011) 458 0000
Itouch SA (Pty) Ltd
(021) 406 86 86
MTN Group Limited
(011) 912 3000
Nashua Mobile (Pty) Ltd
(011) 207 8000
Spectrum Communications (Pty) Ltd
(021) 551 5800
Vodacom Group Ltd
(011) 653 5000
Power & Water Electricity Supply & Distribution City Power Johannesburg (Pty) Ltd
(011) 490 7000
Eskom Holdings Limited
(011) 800 8111
Iskhus Power (Pty) Ltd
(011) 822 1112
Water Supply & Distribution VWS Envig (Pty) Ltd
(011) 663 3600
Amatola Water Board
(043) 707 3700
Bloem Water - see note
(051) 430 0800
East Rand Water Care Company (ERWAT)
(011) 929 7000
Johannesburg Water (Pty) Ltd
(011) 6881400/1500
Mhlathuze Water
(035) 902 1000
Rand Water
(011) 682 0911
Rare Holdings
(011) 906 8000
Sedibeng Water
(056) 515 0200
Umgeni Water
(033) 341 1111
Working for Water
(021) 411 2700
Alternative Electricity Aggreko Energy Rental (Pty) Ltd
(011) 357 8900
Banks Banks ABSA Corporate and Business Bank (ACBB)
(011) 556-6000
ABSA Group Limited
(011) 350 4000
Albaraka Bank Limited
(031) 366 2800
Capitec Bank Holdings Ltd
(021) 809 5900
Non-Cyclical Services
China Construction Bank Corporation Johannesburg
(011) 520 9400
Food & Drug Retailers
Development Bank of Southern Africa (DBSA)
(011) 313 3911
Food & Drug Retailers
First National Bank (a division of First Rand Bank Ltd)
(011) 371-2111
FirstRand Limited
(011) 282 8000
Grindrod Bank Limited
(031) 333-6600 (012) 686-0500
Putco Limited
(011) 802 4300
Fruit & Veg City Holdings (Pty) Ltd
(021) 532 5400
Quad International Logistics (Pty) Ltd
(011) 974 4813
Hoxies Food (Pty) Ltd
(012) 319 0100
Land and Agricultural Development Bank of South Africa
Race Couriers (Pty) Ltd t/a Cape Couriers
(021) 555 1790
Kirsch Pharma South Africa (Pty) Ltd
(011) 392 5171
Mercantile Bank Holdings Limited
(011) 302 0300
Roadwing (Pty) Ltd
(011) 613 2270
Pick n Pay Stores Limited
(021) 658 1000
Nedbank Group Limited
(011) 294 4444
Rohlig Grindrod (Pty) Ltd
(011) 409 0300
Shoprite Holdings Limited
(021) 980 4000
Societe Generale Johannesburg Branch
(011) 448 8800
SA Roadlink Passenger Services (Pty) Ltd
(011) 994 9000
Spar Group Limited
(031) 719 1900
South African Reserve Bank (SARB)
(012) 313 3911
SACD Freight
(021) 812 7223
Sparkport Group Pharmacies
(031) 308 0400
Standard Bank Capital - a division of Standard Bank Limited
(011) 636 9111
Standard Bank South Africa Limited
(011) 636 3984
Santova Logistics Limited
(031) 374 7000
Savino Del Bene (South Africa) (Pty) Ltd
(011) 437 3000
22
1 2 TH E D I T I O N T P
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Standard Chartered Bank Johannesburg Branch
(011) 217 6600
Investment Companies
Rolfes Technology Holdings Limited
(011) 874 0634
U Bank
(011) 518 5000
Investment Companies
South Ocean Holdings Limited
(011) 864 1606
African Access Holdings (Pty) Ltd
(011) 699 2000
Taste Holdings Limited
(011) 608 1999
Insurance
Altius Investment Holdings (Pty) Ltd
(021) 531 2195
TBWA Hunt Lascaris Holdings (Pty) Ltd
(011) 322-3100
Insurance Brokers
Amabubesi Investments (Pty) Ltd
(011) 483 1120
Teljoy Group (Pty) Ltd
(011) 357 5000
Batsalani Holdings (Pty) Ltd
(011) 656 6816
Tsebo Outsourcing Group (Pty) Ltd
(011) 441 5300
Brimstone Investment Corporation Limited
(021) 683 1444
Ukhamba Holdings (Pty) Ltd
(011) 454 1710
Cadiz Holdings Limited
(021) 657 8300
Cape Empowerment Trust Limited
(021) 683 9050
Real Estate
(021) 418 5552
Real Estate Holding & Development
ABSA Insurance & Financial Advisers (Pty) Ltd - Not on CRM
(086) 0111 555
AFS Distributions
(011) 350 4000
FNB Insurance Brokers (Pty) Ltd
(011) 645 8000
Lion of Africa Insurance Company Limited
(011) 645 1900
Marsh (Pty) Ltd
(011) 506 5000
Grand Parade Investments Limited t/a Grand Parade Investments
Thebe Employee Benefit (Pty) Ltd
(011) 544 8300
Hans Merensky Holdings (Pty) Ltd
(011) 381 5750
Hosken Consolidated Investments Limited
(021) 481 7560
Insurance Non-Life
Incwala Resources (Pty) Ltd (011) 944 7000
ISA Holdings Limited
(011) 326 2242
Assupol Life
(012) 362 5000
JP Morgan Chase Bank
(011) 507 0300
Auto & General Insurance Company (Pty) Ltd
(011) 489 4000
JSE Limited
(011) 520 7000
Centriq Insurance Holdings Limited
(011) 268 6490
Lidonga Group Holdings (Pty) Ltd
(011) 501 2800
Chartis South Africa Limited
(011) 551 8000
Look & Listen Group (Pty) Ltd
(011) 587 7200
CIB Insurance Solutions (Pty) Ltd
(011) 455 5101
Makalani Management Company (Pty) Ltd
(011) 428 0680
Credit Guarantee Insurance Corporation of Africa
(011) 889 7000
Maluleke Investments (Pty) Ltd
(011) 315 2019
MGK Operating Company (Pty) Ltd
(012) 381 2800
Mineworkers Investment Company (Pty) Ltd
(011) 484 6814
Motseng Investment Holdings (Pty) Ltd
(011) 282 2500
Mvelaphanda Group Limited
(011) 684 2652
Nkunzi Investment Holdings (Pty) Ltd
(032) 525 7991
Paladin Capital Limited
(021) 887 9602
Peu Group (Pty) Ltd
(011) 447 9745
Hollard Insurance Company (Pty) Ltd Indwe Risk Services (Pty) Ltd
(011 669 1000 (011) 351 5000 (011) 9127300/7400
Lombard Insurance Company Limited
(011) 551 0600
Miway Finance (Pty) Ltd t/a Miway
(011) 990 1000
Motorite Insurance Administrators (Pty) Ltd
(011) 259 4800
Mutual & Federal Insurance Company Limited
(011) 374 9111
Outsurance Insurance Company Limited
(012) 673 3000
Regent Insurance Company Limited
(011) 879 0400
Safrican Insurance Company Limited
(011) 778 8000
Santam Limited
(021) 915 7000
Takafol South Africa (Pty) Ltd
(011)630 3800
The Hollard Insurance Company Limited
(011) 351 5000
Trustco Group International (Pty) Ltd
(011) 644 6500
Zurich Insurance Company South Africa Limited
Munich Reinsurance Company of Africa Limited
(011) 691 8000
Remgro Limited
(021) 888 3000 (011) 530 8000
SABvest Limited
(011) 268 2400
Safika Holdings (Pty) Ltd
(011) 483 0840
Sakhumnotho Group Holdings (Pty) Ltd
(011) 793 1915
(011) 669 3000
Discovery Holdings Limited
(011) 529 2888
Rand Mutual Assurance Company Limited
(011) 497 6600
Telesure Investment Holdings (Pty) Ltd
(011) 489 4000
Life Assurance Life Assurance
(011) 224 2400
Attfund Retail (Pty) Ltd
(012) 424 5000
Billion Group (Pty) Ltd
(011) 511 5335
Calgro M3 Holdings Limited
(086) 122 5476
Capital Property Fund (Pty) Ltd
(011) 612 6870
Cluttons
(021) 702 3175
Coessa Holdings (Pty) Ltd
(021) 421 2010
Colliers South Africa Holdings Limited
(011) 340 3333
Crowie Holdings (Pty) Ltd
(011) 803 7000
Diphuka Consulting (Pty) Ltd
(018) 384 1810
Emira Property Fund
(011) 775 1000
Eris Property Group (Pty) Ltd
(011) 775 1000
Extrabold (Pty) Ltd
(011) 994 6320
Fortress Income Fund Limited
(011) 612 7500
FountainHead Property Trust
(021) 441 4140
Growthpoint Properties Limited
(011) 944 6000
Hyprop Investments Limited
(011) 325 4340
Ingenuity Property Investments Limited
(021) 674 5170
Investec Property Agency Group Limited
(011) 286 7000
JHI Property (Pty) Ltd
(011) 911 8000
(011) 544 8300
Sekunjalo Investments Limited
(021) 427 1400
Pareto Limited
SHM Group of Companies (Pty) Ltd
(011) 880 7884
Premium Properties Limited
(012) 319 8811
Southern Africa Enterprise Development Fund
(011) 367 0900
Proximity 64 cc t/a Cluttons
(021) 425 8989
The Shanduka Group (Pty) Ltd
(011) 305 8900
Rabie Property Group (Pty) Ltd
(021) 550 7000
Thebe Investment Corporation (Pty) Ltd
(011) 447 7800
Redefine Properties Limited
(011) 283 0110
Tiso Group (Pty) Ltd
(011) 549 2400
RPP Developments (Pty) Ltd
(011) 244 8000
Trilinear Holdings (Pty) Ltd
(021) 410-1300
Sycom Property Fund Managers Limited
(021) 702 2745
Winhold Limited
(011) 345 9800
Tongaat Hulett Developments (Pty) Ltd
(031) 560 1900
Wiphold Limited
(011) 715 3500 (011) 217 3300
Transnet Property (a division of Transnet Limited)
(011) 308 3884
Zungu Investments Company (Pty) Ltd (ZICO)
Vukile Property Fund Limited
(011) 288 1000
(011) 242 2000
Alexander Forbes Risk & Insurance Services (Pty) Ltd
(021) 702-2745
Afhco Holdings (Pty) Ltd
Salt Employee Benefits
(011) 481 6500
Other Insurance
(011) 510 9999
Acucap Properties Limited
Orion Real Estate Limited
(011) 370 9111
Re-Insurance Hannover Reinsurance Group Africa (Pty) Ltd
Primeserv Group Limited
Royal Bafokeng Holdings
(021) 859 8000
Abland (Pty) Ltd
(011) 566 3000
Aon South Africa (Pty) Ltd
Guardrisk Holdings Limited
Realcor Cape
Holding Companies Allied Technologies Limited (Altech)
(011) 715 9000
Accentuate Limited
(011) 406 4100
Aveng Limited
(011) 779 2800
ABSA Life Limited
(011) 330 2111
Capespan Group Holdings Limited
(021) 917 2600
African Unity Insurance Limited
(041) 582 4577
CIC Holdings Limited
(011) 807 0109
Clientèle Life - IFA Division
(011) 320 3333
Clicks Group Limited
(021) 460 1345
Covision Life Limited
(086) 126 5433
Combined Motor Holdings Limited
(031) 580 4200
Liberty Holdings Limited
(011) 408 3911
Command Holdings Limited
(021) 511 5109
Metropolitan Holdings Limited
(021) 940 5911
Educor Holdings Limited
(031) 251 9300
Momentum Group Limited
(012) 671 8911
Enviroserv Holdings Limited
(011) 456 5660
Nestlife Assurance Corporation Limited
(011) 783 9112
EOH Holdings Limited
(011) 607 8100
Old Mutual Life Assurance Co South Africa Limited
(021) 509 9111
Excellerate Holdings Limited
(011) 523 2980
Sanlam Limited
(021) 947 9111
JD Group Limited
(011) 408 0408
PSV Holdings Limited
(011) 828 7789
Reunert Limited
(011) 517 9000
(011) 718 6452 (011) 258 6800
Property Agencies Broll Property Group (Pty) Ltd
(011) 441 4000
Pam Golding Properties (Pty) Ltd
(021) 710 1700
RE/MAX of Southern Africa (Pty) Ltd
(021) 761-1110
Seeff Property Services (Pty) Ltd
(021) 686 9991
Sotheby's International
(011) 502 1900
Specialty & Other Finance Asset Managers Advantage Asset Managers (Pty) Ltd
(011) 575 4450
Allan Gray Limited
(021) 415 2300
Alpha Asset Management (Pty0 Ltd
(021) 683 1354
Brait South Africa Limited
(011) 507 1000
Coronation Fund Managers Limited
(021) 680 2000
Element Investment Managers (Pty) Ltd
(021) 426 1313
1 2 TH E D I T I O N T P
23
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Ethos Private Equity
(011) 328 7400
All Pay Consolidated Investment Holdings
(011) 532 2125
Sahara Computers (Pty) Ltd
(011) 542 1000
Futuregrowth Asset Management (Pty) Ltd
(021) 659 5300
AMB Capital Limited
(011) 666 7300
Sahara Holdings (Pty) Limited
(011) 542 1000
Investec Asset Management (Pty) Ltd
(021) 416 2000
Bidvest Bank Ltd
(011) 407 3000
Sybase South Africa (Pty) Ltd
(011) 804 3740
Investment Solutions Holdings Limited
(011) 505-6000
Conduit Capital Limited
(011) 686 4200
Tarsus Technologies (Pty) Ltd
(011) 531 1000
Momentum Investments
(021) 940 6001
Coris Capital (Pty) Ltd
(012) 683 3400
Oasis Group Holdings (Pty) Ltd
(021) 413 7860
Corocapital Limited
(011) 566 5300
Telecomms Equipment
Old Mutual Investment Group (South Africa) (Pty) Ltd (OMIGSA)
(021) 509 5022
Credit Agricole CIB
(011) 448 3300
Alcatel-Lucent South Africa (Pty) Ltd
(012) 648 3000
(011) 670 6100
Allied Electronics Corporation Limited (Altron)
(011) 726 3060
Peregrine Financial Services Holdings Ltd
Edu-Loan (Pty) Ltd (011) 722 7400
INCA
(011) 202 2200
Altech Alcom Matomo (Pty) Ltd
Indequity Group Limited
(011) 475 0816
Dark Fibre Africa (Pty) Ltd
(012) 345 7540
Infrastructure Finance Corporation Limited t/a INCA
(011) 202 2200
Maredi Telecom & Broadcasting (Pty) Ltd
(012) 657 0201
Pragma Africa (Pty) Ltd Pragma Holdings (Pty) Ltd
(021) 943 3900
Prescient Holdings (Pty) Ltd
(021) 700 3600
Prudential Portfolio Managers (South Africa) (Pty) Ltd
(021) 670 5100
PSG Fund Management (Pty) Ltd
(021) 799 8000
Stanlib Limited
(011) 448 6000
Thembeka Capital Vantage Capital Group (Pty) Ltd
(011) 886 6578 (011) 530 9101
Consumer Finance ABSA Vehicle and Asset Finance
(011) 350 4000
African Bank Investments Limited
(011) 256 9000
Blue Financial Services Limited
011 235 7640
(021) 943 3900
(012) 990 4300
Cape Consumers (Pty) Ltd
(021) 409 7600
Compuscan (Pty) Ltd
(021) 888 6000
Diners Club SA (Pty) Ltd
(011) 358 8400
Experian South Africa (Pty) Ltd
(011) 799 3400
Integer (Pty) Ltd
(011) 504 6300
Nedbank Card
(011) 667 8000
Quince Capital (Pty) Ltd
(011) 232 8364
The Maravedi Group (Pty) Ltd
(011) 990 4000
Iquad Group Limited
(041) 391 0600
Louis Group South Africa Ltd
(021) 529 4600
Mayibuye Group (Pty) Ltd
(011) 504 6222
NBC Holdings (Pty) Ltd
(010) 206 0000
NMG Consultants and Actuaries (Pty) Ltd
(011) 509 3000
Nokia South Africa (Pty) Ltd
(011) 234 0971
Siemens SA Limited
(011) 298 5000
Systems Designs (Pty) Ltd
(011) 719 6000
Tellumat (Pty) Ltd
(021) 710 2911
Afrigis (Pty) Ltd
(087) 310 6400
Octodec Investments Limited
(012) 319 8811
PSG Konsult Limiited
(028) 316 4735
Software & Computer Services
Purple Capital Limited
(011) 214 8000
Computer Services
Real People Investments Holdings (Pty) Ltd
(043) 702 4600
ESET Southern Africa
(021) 687 9185
Sasfin Holdings Limited
(011) 809 7500
Acctech Systems (Pty) Ltd
(012) 663 2474
Strate Limited
(011) 759 5300
Adapt IT Holdings Limited
(031) 514 7300
TPN Credit Bureau (Pty) Ltd
(0861) 876 000
Advanced Channel Technologies (Pty) Ltd
(011) 695 1600
Vunani Limited
(021) 481 6200
Accounting & Consulting Deloitte
(011) 806 5000
Advancenet (Pty) Ltd
(011) 367 9000
African Legend Indigo (Pty) Ltd
(011) 808 6300
Aptronics (Pty) Ltd
(011) 577 0800 (011) 848 7000
Ernst & Young
(011) 772 3000
Asbis Africa (Pty) Ltd
Fifth Quadrant Actuaries & Consultants Holdings (Pty) Ltd
(021) 681 3700
Atio Corporation (Pty) Ltd
(011) 235 7000 (087) 310 2867 (011) 318 1244
TransUnion Credit Bureau (Pty) Ltd
(011) 214 6000
Gcabashe Inc.
(031) 360 0800
Atos (Pty) Ltd
Wesbank ( a division of FirstRand Group)
(011) 632 6000
Gobodo Incorporated
(011) 358 5000
Belay Solutions (Pty) Ltd
KPMG South Africa (Pty) Ltd
(011) 647 7111
Business Connexion (Pty) Ltd
(011) 266 5111
Nkonki Incorporated
(011) 517 3000
Bytes Technology Group South Africa (Pty) Ltd
(011) 236 9500
Investment Banks Absa Capital a division of ABSA Bank Limited
(011) 895 6000
PKF (JHB) Inc.
(011) 384 8000
Afrifocus Securities (Pty) Ltd
(011) 290 7800
PricewaterhouseCoopers Inc.
(011) 797 4000
Barnard Jacobs Mellet Holdings Limited
(011) 750 0000
SAB&T Inc. Chartered Accountants SA (Pty)
BOE Private Clients a division of Nedbank
(021) 416 6000
Sizwe Ntsaluba VSP
Citadel Investment Services Limited
(011) 722 7600
ImproChem (Pty) Ltd
Citibank N. A. South Africa
(011) 944 1000
Credit Suisse Standard Securities (Pty) Ltd
(011) 384 2000
Investment Entities
Deutsche Securities (Pty) Ltd
(011) 775 7000
Investment Entities
Investec Bank Limited
(011) 286 7000
Business Partners Limited
Merrill Lynch (SA) (Pty) Ltd
(011) 305 5555
Humulani Investments (Pty) Ltd
(011) 922 2000
Novare Holdings (Pty) Ltd
(021) 914-7730
Industrial Development Corporation of SA
(011) 269 3000
PSG Group Limited
(021) 887 9602
Kagiso Trust Investment Company (Pty) Ltd
(011) 537 0537
Rand Merchant Bank Limited
(011) 282 8000
Makalani Holdings Limited
(011) 428 0680
RMB Private Bank (a division of First Rand Limited )
(011) 303 5000
MSG Afrika Investment Holdings (Pty) Ltd
(011) 463 7555
Sanlam Capital Markets (Pty) Ltd
(011) 778 6000
PA Group (Pty) Ltd
(011) 516 5500
Finbond Group Limited
(012) 460 7288
Ooba (Pty) Ltd
(021) 481 7300
(011) 417 8699
CHM Vuwani Computer Solutions (Pty) Ltd
(011) 790 4400
(086) 117 6877
Computer Storage Services (Pty) Ltd
(011) 541 9900
(011) 971 0400
Computershare Investor Services (Pty) Ltd
(011) 370 5000
Concilium Technologies (Pty) Ltd
(012) 678 9200
ConvergeNet Holdings Limited
(012) 809 3368
(012) 682 8800
(011) 713 6600
Cornastone Technology Holdings (Pty) Ltd
(011) 463 2636
CSS Tirisano Computer Systems (Pty) Ltd
(012) 621 3000
Datacentrix Holdings Limited
087 741 5000
Datatec Limited
(011) 233 1000
Dimension Data (Pty) Ltd
(011) 575 0000
Dynamic Technology Holdings Limited
(011) 759 5930
Dynamic Visual Technologies (Pty) Ltd t/a Ectic Trading
(021) 467 5400
Eclipse Networks (Pty) Ltd
(011) 232 9400
Information Technology
EMC Computer Systems SA (Pty) Ltd
(011) 581 0000
Information Technology Hardware
EOH Consulting (Pty) Ltd
(011) 607 8100
Computer Hardware
EOH Mthombo (Pty) Ltd
(011) 318 1244
Esquire System Technology (Pty) Ltd t/a Esquire System Technologies
(012) 657 8500
Exponant (Pty) Ltd
(012) 663 0100
Royal Bafokeng Administration
Mortgage Finance
CA Southern Africa (Pty) Ltd
(014) 566 1200
Acer Africa (Pty) Ltd
(011) 233 6100
Blue Label Telecoms Limited
(011) 523 3000
Other Financial
Compact Disc Technologies a division of Gallo Africa Limited
(011) 315 4061
First Technology Holdings (Pty) Ltd
(011) 790 4400
ABSA Technology Finance Solutions (Pty) Ltd
(011) 463 9500
Dell Computer (Pty) Ltd
(011) 709 7700
GijimaAst Group Limited
(012) 675 5000
Actis Africa Ltd
(011) 778 5900
Hewlett-Packard South Africa (Pty) Ltd
(011) 785 1000
Glacier Consulting (Pty) Ltd
(011) 262 8660
African Dawn Capital Limited
(011) 341 0860
IBM South Africa (Pty) Ltd
(011) 302 9111
Ibhubesi Information Technologies cc
(012) 993 3679
Aldes Business Brokers Franchise Africa (Pty) Ltd
(012) 361 2690
Rectron (Pty) Ltd
(011) 203 1000
Integr8 IT (Pty) Ltd
(011) 555 9300
Alexander Forbes Limited
(011) 269 0000
KSS Technologies (Pty) Ltd
(011) 545 6300
Lechabile Information Technology Services (Pty) Ltd
(011) 738 3600
24
1 2 TH E D I T I O N T P
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Marpless Communication Technologies (Pty) Ltd
(012) 657 0191
Softline VIP (Pty) Ltd
(012) 420 7000
Siyanda District Municipality
MB Technologies (Pty) Ltd
(011) 259 9500
Software AG SA (Pty) Ltd
(011) 317 2900
Thabo Mofutsanyana District Municipality
(058) 713 4485
M-IT Mthombo Managed Services (Pty) Ltd
(011) 479 6300
Technology Corporate Management (Pty) Ltd
(011) 848 6000
Ugu District Municipality
(039) 668 5700
Morvest Business Group Limited
(033) 345 2714
Total Client Services Limited
(012) 450 1300
Mthombo IT Services (Pty) Ltd
(011) 479 6300
(054) 337 2800
uThungulu District Municipality
(035) 799 2501
Waterberg District Municipality
(014) 718 3300
West Coast District Municipality
(022) 433 8400
Mustek Limited t/a Mustek
(011) 237 1000
Telecommunications Solutions
Nambiti Technologies (Pty) Ltd
(011) 318 4445
Beget Holdings Limited
PBT Group Limited
(021) 551 0937
Pinnacle Micro (Pty) Ltd t/a Pinnacle Africa
(011) 265-3000
Celcom Group Limited
(011) 357 8600
Pinnacle Technology Holdings Limited
(011) 265 3000
Clickatell (Pty) Ltd
(021) 910 7700
SAB&T Business Innovations Group (Pty) Ltd
Local Councils/Municpalities
(012) 686 8800
Foneworx Holdings Limited
(011) 293 0000
//Khara Hais Local Municipality
054) 338 7000
SAGE Computer Technologies (Pty) Ltd
(011) 466 3361
Huge Telecom (Pty) Ltd
(011) 603 6000
Abaqulusi Local Municipality
(034) 982 2133
SAP South Africa (Pty) Ltd
(011) 235 6000
Interconnect Systems (Pty) Ltd
(011) 886 9481
Aganang Local Municipality
(015) 295 1400
Securedata Holdings Limited
(011) 790 2500
Multisource Telecoms (Pty) Ltd
(011) 321 0333
Albert Luthuli Local Municipality
(017) 843 4000
Sithabile Technology Services (Pty) Ltd
(011) 848 7350
TeleMasters Holdings Limited
(086) 111 2001
Amahlathi Local Municipality
(043) 683 1100
Spartan Technology Rentals (Pty) Ltd t/a Spartan
(011) 886 0922
Trans Africa International Telecommunications (Pty) Ltd trading as Emcom Wireless
(031) 312 9288
Ba-Phalaborwa Local Municipality
(015) 780 6300
Vox Orion (Pty) Ltd
(011) 808 1000
Baviaans Local Municipality
(044) 923 1004
Broadband Communications Technologies (Pty) Ltd
The IQ Business Group (Pty) Ltd
(011) 259 4000
Torque Technical Computer Training (Pty) Ltd t/a Torque-IT SA
(011) 602 9000
Tradebridge (Pty) Ltd
(011) 581 1200
T-Systems South Africa (Pty) Ltd
(011) 254 7400
UCS Group Limited
(011) 712 1300
Logistic Solutions
Unisys Africa (Pty) Ltd
(011) 233 4000
Ansana Holdings (Pty) Ltd
Vukani Technologies (Pty) Ltd
(012) 348 8888
Waymark Infotech (Pty) Ltd
(012) 369 0000
World View Technologies (Pty) Ltd
(011) 805 1555
Internet Atlantic Internet Services Provider (Pty) Ltd
(087) 805 0000
Blue Turtle Technologies (Pty)Ltd
(011) 206 5600
DataPro (Pty) Ltd t/a Vox DataPro
(011) 809 1500
Hetzner (Pty) Ltd
(021) 970 2000
iBurst (Pty) Ltd
087 780 7200
(011) 809 1500
Westcon SA (Pty) Ltd
(011) 233 3333
(012) 521 2500
Bakers Transport (Pty) Ltd
(033) 846 2700
Barloworld Logistics Africa (Pty) Ltd
(011) 445 1600
Brinks Southern Africa (Pty) Ltd
(011) 392 2006
Mzanzi Africa Logistics (Pty) Ltd
(021) 418 6161
Web Africa Networks (Pty) Ltd
(021) 464 9500
Altech Card Solutions (Pty) Ltd
(011) 879 5700
DataNet Infrastructure Group (Pty) Ltd
(011) 990 6000
(014) 736 8000
Bergrivier Local Municipality
(022) 913 1126
Bitou Local Municipality
(044) 501 3000
Blouberg Local Municipality
(015) 505 7100
Blue Crane Route Local Municipality
(042) 243 1333
Breede Valley Local Municipality
(023) 348 2600
Buffalo City Local Municipality
(043) 705 2000
Bushbuckridge Local Municipality
(013) 799 1851/7
Cederberg Local Municipality
(027) 482 8000
City of Matlosana Local Municipality
(018) 487 8000
Government Organisations
Dihlabeng Local Municipality
(058) 303 5732
Local Government
Dikgatlong Local Municipality
(053) 531 0671
Dipaleseng Local Municipality
(017) 773 0055
Public
(011) 999 7108
City of Cape Town Metropolitan Municipality
(021) 400 1111
City of Johannesburg Metropolitan Municipality
(011) 407 6111
Ethekwini Metropolitan Municipality
(031) 311 1111
Nelson Mandela Bay Metropolitan Municipality
(041) 506 3111
District Municipalities
Software
(023) 414 8100
Bela-Bela Local Municipality
(049) 892 2121
Ekurhuleni Metropolitan Municipality
(012) 686 3000
Beaufort West Local Municipality
(028) 425 5500
Unicities/Metro Municipalities
Swiftnet (Pty) Ltd t/a Fastnet
(035) 874 5500
Cape Agulhas Local Municipality
(011) 575 1000
(021) 596 8300
(011) 411 5000
Zululand District Municipality
Camdeboo Local Municipality
(011) 280 0600
MWEB Connect (Pty) Ltd
West Rand District Municipality
(011) 706 4321
August L채pple SA (Pty) Ltd
Internet Solutions (Pty) Ltd
(011) 235 6500
(011) 881 5541
Vox Telecom Limited
I-Net Bridge (Pty) Ltd
MTN Business Solutions (Pty) Ltd t/a MTN Business
(086) 112 3483
OR Tambo District Municipality
(047) 501 7000
Alfred Nzo District Municipality
(039) 254 5000
Amathole District Municipality
(043) 701 4000
Bojanala Platinum District Municipality
(014) 590 4500
Easypay (Pty) Ltd
(021) 680 0100
Elvey Security Technologies-a division of Hudaco Trading (Pty) Ltd
(011) 401 6700
Epi Use Africa (Pty) Ltd
(012) 470 2200
FrontRange Solutions South Africa (Pty) Ltd
(011) 325 5600
Ideco Group Limited
(011) 745 5600
Central Karoo District Municipality
(023) 449 1000
Meditech SA
(011) 805 1631
Chris Hani District Municipality
Microsoft SA (Pty) Ltd
(011) 361 9000
Minolco (Pty) Ltd t/a Konica Minolta South Africa
(011) 661 9000
Net 1 Applied Technologies South Africa (Pty) Ltd Novell South Africa (Pty) Ltd
Dr JS Moroka Local Municipality
(013) 973 1101
Drakenstein Local Municipality
(021) 807 4500
Edumbe Local Municipality
(034) 995 1650
Elias Motswaledi Local Municipality
(013) 262 3056
Elundini Local Municipality
(045) 932 1085
Emadlangeni Local Municipality
(034) 331 3041
Emalahleni Local Municipality
(013) 690 6911
Emfuleni Local Municipality
(016) 950 5000
Emnambithi-Ladysmith Local Municipality
(036) 637 2231
Emthanjeni Local Municipality
(053) 632 9100
Endumeni Local Municipality
(034) 212 2121
Engcobo Local Municipality
(047) 548 1221
Fetakgomo Local Municipality
(015) 622 8000
Gamagara Local Municipality
(053) 723 2261
George Local Municipality
(044) 801 9111
(045) 808 4600
Ikwezi Local Municipality
(049) 8360021/0192
City of Tshwane Metropolitan Municipality
(012) 358 9999
Jozini Local Municipality
(035) 572 1292
Dr Ruth Segomotsi Mompati District Municipality
(053) 927 2222
Kouga Local Municipality
(042) 200 2201
(011) 343 2000
Eden District Municipality
(044) 803 1300
Lekwa Local Municipality
(017) 712 9600
(011) 322 8300
Ehlanzeni District Municipality
(013) 759 8500
Lekwa-Teemane Local Municipality
(053) 441 2206
Oracle Corporation South Africa (Pty) Ltd
(011) 319 4000
Fezile Dabi District Municipality
(016) 970 8600
Mafikeng Local Municipality
(018) 389 0111
Paracon Holdings Limited
(011) 460 6000
Frances Baard District Municipality
(053) 838 0911
Prism Holdings Limited
(011) 343 2000
Joe Gqabi District Municipality
(045) 979 3000
SAS Institute (Pty) Ltd
(011) 713 3400
Lejweleputswa District Municipality
(057) 353 3094
SilverBridge Holdings Limited
(012) 360 0200
Mopani District Municipality
(015) 811 6300
Softline (Pty) Ltd
(011) 304 1000
Motheo District Municipality
(051) 407 3200
Cacadu District Municipality
(041) 508 7111
Cape Winelands District Municipality
(021) 888 5100
Capricorn District Municipality
(015) 294 1000
Mafube Local Municipality
(058) 813 1051
Makana Local Municipality
(046) 603 6133
Maluti a Phofung Local Municipality
(058) 718 3700
Merafong City Local Municipality
(018) 788 9500
Mogalakwena Local Municipality
(015) 491 9630
Mogale City Local Municipality
(011) 668-0500
1 2 TH E D I T I O N T P
25
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Overstrand Local Municipality
(028) 313 8000
Office of the Premier - KwaZulu-Natal
(033) 341 3300
Department of Social Development
(012) 312 7479
Prince Albert Local Municipality
(023) 541 1320
Office of the Premier - Limpopo
(015) 287 6000
(012) 304 5000
Randfontein Local Municipality
(011) 411 0000
Office of the Premier - Mpumalanga
(013) 766 2473
Department of Sport & Recreation South AfricaGuateng
(012) 427 4000
(014) 590 3111
Office of the Premier - Northern Cape
Department of State Security
Rustenburg Local Municipality
(053) 838 2600
Sakhisizwe Local Municipality
(047) 877 0167
Office of the Premier - Western Cape
(021) 483 4705
Cape Nature
(021) 483 0000
Saldanha Bay Local Municipality
(022) 701 7000
Setsoto Local Municipality
(051) 933 9300
Stellenbosch Local Municipality
Provincial Government Agencies
(021) 808 8111
AsgiSA Eastern Cape (Pty) Ltd
(043) 735 1673
Steve Tshwete Local Municipality
(013) 249 7000
Gauteng Gambling Board
(011) 581 4800
Thaba Chweu Local Municipality
(013) 235 7000
Gauteng Economic Development Agency
(011) 833 8750
Theewaterskloof Local Municipality
(028) 214 3300
Thembelihle Local Municipality
(053) 203 0005
North West Gambling Board
(018) 381 5305
Tsolwana Local Municipality
(045) 846 0033
Western Cape Investment and Trade Promotion Agency
(021) 487 8600
Umdoni Local Municipality
(039) 976 1202
Trade & Investment KwaZulu-Natal
(031) 368 9600
Umhlathuze Local Municipality
(035) 907 5000
Eastern Cape Gambling & Betting Board
(043) 702 8300
Umzimvubu Local Municipality
(039) 255 6000
Eastern Cape Development Corporation
(043) 704 5600
Victor Khanye Local Municipality
(013) 665 6000
Free State Gambling and Racing Board
(051) 404 0300
Local Government Agencies & Bodies
Trans Caledon Tunnel Authority
(012) 683 1200
Gauteng Enterprise Propellar
(011) 521 9800
Blue IQ Investment Holdings (Pty) Ltd
(011) 689 1600 (013) 752 2440
City of Joburg Property Company (Pty) Ltd
(011) 339 2700
Mpumalanga Economic Growth Agency
Coega Development Corporation (Pty) Ltd
(041) 403 0400
Invest North West South Africa
(014) 594 2570
Durban Investment Promotion Ageny
(031) 336 2540
Limpopo Business Support Agency
(015) 287 3000
East London Industrial Development Zone (Pty) Ltd
(043) 702 8200
Roads Agency Limpopo (Pty) Ltd
(015) 291 4236
Johannesburg Development Agency
(011) 688 7850
Trade & Investment Limpopo
(015) 295 5171
Johannesburg Housing Company
(011) 241 6900
Free State Investment Promotion Agency
(015) 410 0880
Johannesburg Roads Agency (Pty) Ltd
(011) 298 5000
Limpopo Economic Development Enterprise
(015) 633 4700
Mafikeng Industrial Development Zone
(018) 381 0836
Western Cape Gambling & Racing Board
(021) 480 7400
Casidra (Pty) Ltd
(021) 863 5000
Provincial Government
Ithala Development Finance Corporation Limited
(031) 907 8911
Provincial Government Departments
KZN Gaming & Betting Board
(033) 345 2714
Free State Development Corporation
(051) 400 0800
Department of Agriculture - Free State
(051) 596 1400
Department of Agriculture - Limpopo
(015) 294 3000
Department of Agriculture - Western Cape
(021) 808 5111
Department of Agriculture & Rural Development - Eastern Cape
(040) 609 3471
Department of Agriculture & Rural Development - Gauteng
(011) 355 1900
Department of Agriculture, Conservation, Environment and Rural Development- North West
(018) 389 5111
Department of Agriculture, Environmental Affairs & Rural Development - KwaZulu-Natal
(033) 355 9100
Department of Agriculture, Land Reform and Rural Development- Northern Cape
(053) 838 9100
Department of Agriculture, Rural Development and Land Administration - Mpumalanga
(013) 766 2067
Department of Arts and Culture - KwaZulu-Natal
(033) 341 3600
Department of Community Safety - Western Cape
(021) 483 3911
Department of Community Safety and Liaison KwaZulu-Natal
(033) 341 9300
Department of Community Safety, Security and Liaison - Mpumalanga
(013) 766 4062
Department of Co-Operative Governance and Traditional Affairs - Mpumalanga Department of Co-Operative Governance, Human Settlement and Traditional Affairs - Northern Cape Department of Cooperative Governance, Traditional Affairs & Human Settlements Free State Department of Cultural Affairs and Sport Western Cape Department of Culture, Sport & Recreation Mpumalanga
(013) 766 6087
(053) 830 9400
National Government Departments Department in the Presidency: Performance Monitoring, Evaluation and Administration in the Presidency
(012) 300 5331
Department in the Presidency: National Planning Commission
(012) 300 5200
Department of Agriculture, Forestry and Fisheries
(012) 319 6000
Department of Arts and Culture
(012) 441 3000
Department of Basic Education
(012) 357 3000
Department of Communications
(012) 427 8000
Department of Transport
(012) 309 3000
Department of Water Affairs
(012) 336 7500
Department of Women, Youth, Children and People with Disabilities
(012) 336 7500
Government Communication & Information System
(012) 300 5200
Independent Complaints Directorate
(012) 314 2911
National Library of South Africa
(012 ) 392 0400
National Treasury
(012) 401 9700
"Public Administration Leadership and Management Academy
(012) 315 5111
“Public Administration Leadership and Management Academy�
(012) 441 6000
South African Police Service
(012) 393 1000
South African Revenue Services
(012) 422 4000
Sport & Recreation South Africa
(012) 304 5000
Statistics South Africa
(012) 310 8911
National Government Agencies Auditor-General South Africa
(012) 426 8000
Competition Commission
(012) 394 3200
Construction Industry Development Board
(012) 482 7200
Financial Services Board
(012) 428 8000
Government Employees Medical Scheme
(012) 362 6321
Human Sciences Research Council
(012) 302 2000
Independent Development Trust
(012) 845 2000
Independent Electoral Commission
(012) 428 5700
National Heritage Council
(012) 348 1663
The International Marketing Council of South Africa
(011) 483 0122
Agricultural Research Council
(012) 427 9700
Electricity Distribution Industry Holdings
(012) 316 7700
Export Credit Insurance Corporation of South Africa
(012) 471 3800
Government Employees Pension Fund
(012) 319 1911
Independent Communications Authority of South Africa
(011) 566 3000/3001
Ithemba Labs
(021) 843 1000
Khula Enterprise Finance Ltd
(012) 394 5560
Land Claims Court
(011) 781 2291
Department of Cooperative Governance
(012) 334 0600
Media Development and Diversity Agency
(011) 643 1100
Department of Correctional Services
(012) 305 8219
MINTEK
(011) 709 4111
Department of Defence and Military Veterans
"(012) 355 6999
National Agricultural Marketing Council
(011) 341 1115
Department of Economic Development
(012) 394 3799
National Arts Council of South Africa
(011) 838 1383
Department of Energy
(012) 444 4269
National Development Agency
(011) 018 5500
Department of Environmental Affairs
(012) 336 8733
National Economic Development and Labour Council
(011) 328 4200
Department of Health
(012) 395 0000
Department of Higher Education and Training
(012) 312 5911
National Electronic Media Institute of South Africa
(011) 484 0583
(012) 810 8911
National Empowerment Fund
Department of Human Settlements
(012) 421 1311
National Energy Regulator of South Africa
(012) 401 4600
(021) 483 9502
Department of International Relations and Cooperat
(012) 351 1000
National Film and Video Foundation
(011) 483 0880
(013) 766 5242
Department of Justice & Constitutional Development
(012) 315 1111
National Heritage Council of South Africa
(012) 348 1663
Department of Labour
(012) 309 4000
Department of Economic Development & Environmental Affairs - Eastern Cape
(040) 609 3094
Department of Economic Development, Environment & Tourism - Limpopo
(015) 293 8300 (040) 609 6301
Department of Mineral Resources
(012) 444 3000
Department of Public Enterprises
(012) 431 1000
Department of Public Service & Administration
(012) 336 1000
Department of Public Works
(012) 337 3000 (012) 312 8911 (012) 843 6798
Office of the Premier - Free State
(051) 405 5799
Department of Rural Development and Land Reform
Office of the Premier - Gauteng
(011) 355 6000
Department of Science & Technology
1 2 TH E D I T I O N T P
(086) 184-3384
Department of Home Affairs (051) 405 5719
(053) 839 4000
26
(012) 310 3911
Department of Trade & Industry
(011) 305 8127/ 305 8191
Department of Economic Development Northern Cape
Office of the Premier - Eastern Cape
National Government
Department of Tourism South Africa
National Home Builders Registration Council
(011) 317 0000
National Housing Finance Corporation
(011) 644 9800
National Lotteries Board
(012) 432 1300
National Research Foundation
(012) 481 4000
National Student Financial Aid Scheme
(021) 763 3232
National Youth Development Agency
(011) 651 7000
Pan South African Language Board
(012) 341 9638
LISTING INDUSTRY CLASSIFICATION BY SECTOR
Pan South African Language Board
(012) 341 9638
Non-Government Organisations
Education
Petroleum Agency SA (Pty) Ltd
(021) 938 3500
Section 21
Tertiary Institutions
Productivity South Africa
(011) 848 5300
Foundations
Public Investment Corporation
(012) 742 3400
Amy Biehl Foundation Trust
(021) 462 5052
Durban University of Technology
(031) 373 2000
Public Service Commission
(012) 352 1000
BHP Billiton Development Trust
(011) 376 9111
Cape Peninsula University of Technology
(021) 959 6911
Railway Safety Regulator
(011) 417 0000
Dell Development Fund
(012) 660 3903
Sasria Limited
(011) 881 1300
Rand Water Foundation
(011) 682 0806
SEDA Technology Programme
(012) 441 1000
Sasol Siyakha Trust
(017) 631 1683
SITA (Pty) Ltd (State Information Technology Agency
(012) 482 3000
Telkom Foundation
(012) 311 2186
Small Enterprise Development Agency
(012) 441 1000
The Nepad Business Foundation
011 884 1888
University of Cape Town
(021) 650-9111
South African Astronomical Observatory (Pty) Ltd
(021) 447 0025
Tiso Foundation
(011) 784 4111
University of Fort Hare
(040) 602 2011
South African Bureau of Standards
(012) 428 7911
Vodacom Foundation Trust
(011) 653 5000
University of Johannesburg
(011) 559-2911
South African Cities Network
(011) 407 6471
South African Forestry Company Ltd
(012) 481 3500
South African Local Government Association
(012) 369 8000
Public Servants Association of South Africa
South African Maritime Safety Authority
(012) 366 2600
Africa Institute of South Africa
South African Medical Research Council
(021) 938 0911
Afrikaanse Taal & Kultuur Vereeniging
South African National Biodiversity Institute
(012) 843 5000
South African Nuclear Energy Corporation
(012) 305 4911
South African Weather Service
(012) 367 6104
Universities
(051) 507 3911
Monash South Africa Limited
(011) 950 4000
Nelson Mandela Metropolitan University
(041) 504-1111
Tshwane University of Technology
(012) 382 5911
University of KwaZulu-Natal
(031) 260-1111
University of Limpopo
(015) 268-9111
(012) 303 6500
University of Pretoria
(012) 420 4111
(012) 304 9700
University of South Africa (UNISA)
(012) 429 3111
(011) 919 9000
University of Stellenbosch
(021) 808-9111
Anglo American Limited
(011) 638-4172
University of the Free State
(051) 401 9111
Board of Healthcare Funders of Southern Africa
(011) 537 0200
University of the Western Cape
(021) 959-2911
Business Unity South Africa
(011) 784 8000
University of Venda
(015) 962-8000
Companies & Organisations
Technology & Human Resources for Industry Programmes
(012) 481 4000
The Freedom Park
(012) 401-6600
Casino Association of South Africa
(021) 409 2460
The New Partnership for Africa's Development
(011) 256 3600
Catholic Welfare & Development
(021) 425 2095
The Road Traffic Management Corporation
(012) 809 5200
Consumer Goods Council of South Africa
086 1242 000
The South African National Roads Agency
(012) 426 6000
SETAs
Central University of Technology - Free State
Cape Town Partnerships
(021) 419 1881
Durban Chamber of Commerce & Industry
(031) 335 1000
Engineering Council of SA
(011) 607 9500
Estate Agency Affairs Board
(011) 731 5600 (011) 483 0971
University of Witwatersrand
(011) 717-1000
University of Zululand (Unizulu)
(035) 902 6000
Vaal University of Technology
(016) 950-9000
Walter Sisulu University
(047) 502-2111
Graduate Schools Gordon Institute of Business Science
(013) 799 1851/7
Graduate School of Business - University of Cape Town
(049) 892 2121
IMM Graduate School of Marketing (Pty) Ltd
(028) 425 5500
Milpark Business School (Pty) Ltd
(027) 482 8000
Regent Business School
(018) 487 8000
AgriSETA
(012) 325 1655
Film and Publication Board
BANKSETA
(011) 805 9661
Financial and Fiscal Commission
(011) 207 2300
CETA
(011) 265 5900
Independent Municipal & Allied Trade Union
(012) 460 6276
(011) 726 4026
Kouga Development Agency
(042) 200 6400
Lovelife
(011) 523 1000
Mindset Network
(086) 100 6463
National Business Initiative
(011) 544 6000
University of Stellenbosch Business School
National Urban Reconstruction & Housing Agency
(011) 214 8700
USB Executive Development Ltd
(013) 973 1101
(011) 523 1000
Wits Business School
(021) 807 4500
CHIETA CATHSSETA ETDPSETA
(011) 217 0600 (011) 628 5000
FASSET
(011) 476 8570
FIETA
(011) 712 0600
UNISA Graduate School of Business Leadership (SBL) University of Cape Town Graduate School of Busines
(058) 303 5732 (053) 531 0671 (017) 773 0055
FOODBEV
(011) 253 7300
New Lovelife Trust (Pty) Ltd
HWSETA
(011) 607 6900
Proudly South African
(011) 327 7778
INSETA
(011) 544 2000
Purchasing Consortium Southern Africa (PtY) Ltd
(012) 349 0850
Colleges
LGSETA
(011) 456 8579
Rand Aid Association
(011) 822 2510
Colleges
MAPPP SETA
(010) 219 3000
South African Banking Risk Information Centre
(011) 847 3000
College of Cape Town
(034) 331 3041
MERSETA
(011) 551 5202
South African Chemical Workers Union
(011) 838 6581
CIDA City Campus (Pty) Ltd
(013) 690 6911
MICT
(011) 207 2600
South African Institute for Entrepreneurship
(021) 447 2023
Intec College South Africa
(016) 950 5000
Mining Qualifications Authority
(011) 832 1022
South African Institute of Race Relations
(011) 482 7221
International Colleges Group (Pty) Ltd
(036) 637 2231
SAQA
(012) 431 5000
South African Municipal Workers Union
(021) 697 1152
Management College of Southern Africa
(053) 632 9100
SASSETA
(011) 347 0200
South African Property Owners Association
(011) 883 0679
CTI Education Group
(034) 212 2121
SERVICES SETA
(011) 276 9600
Southern African Institute of Mining and Metallurgy
South African Qualifications Authority
(012) 431 5000
Southern African Institute of Steel Construction
TETA
(011) 781 1280
Southern African Music Rights Organisation
(011) 712 8000 (011) 880 3790 (011) 481 7000
THETA
(011) 217 0600
Strategic Partners in Tourism t/a Tourism Enterprise Partnership
Umalusi Council for Quality Assurance in General
(012) 349 1510
The Institute of Bankers in South Africa
Wholesale & Retail SETA
(012) 622 9500
Chapter 9 Institutions Commission for Gender Equality
011 834 1273 (011) 726 6111
Tshikululu Social Investments
(011) 377 7300
Wines of South Africa
(021) 883 3860
Women's Legal Centre Trust
(021) 424 5660
(011) 403 7182
Commission on Restitution of Land Rights
(012) 312 8911
Office of the Public Protector
(012) 366 7000
South African Human Rights Commission
(011) 484 8300
Education Tertiary Institutions Universities
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GADGETS
1
LG ARX9000 – AV Receiver System
The ARX9000 AV Receiver system resonates with performances and addresses the needs local consumers seek in a home theatre purchase. It is ideally suited for the South African public and built according to its specific requirements. The exciting LG ARX 9000 AV Receiver system, features a stylish glossy black design that boasts 1580 Watt, 7.2 channel multi-directional surround sound, a specialised horn compression tweeter that delivers direct clear sound and 3 HDMI connection to fulfill the benefit of high digital channel surround sound speakers. Its Dual Duct system helps to release inside air more efficiently to get a powerful bass sound. The LG ARX9000 is the upgraded version of the LG ARX 8000 – an updated, next-generation AV system for South Africa. Recommended Price: R 8 999.00
Source: www.lg.com/za www.meropa.co.za
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POWERFULL BASS SOUND
A sense of electronics Take advantage of massive opportunities presented by technology.
2
LG Plasma Pentouch TV
This innovative plasma TV set offers all the advantages of a PC with internet access, while letting viewers control content directly on the screen using a special pen. By incorporating LG’s Plasma Display Panel’s (PDP) cells, the Plasma Pentouch TV offers a more sophisticated slim design at a lower price than conventional units. Users can activate the Pentouch mode with a single click on the remote control, while the interface itself is intuitive and easy to navigate. In Pentouch mode, users can access files, such as PowerPoint and other content from their PC, working on and editing them on the TV screen with the greatest of ease. The TV supports simultaneous two-pen use. The pen batteries can be recharged through USB ports on the back of the TV unit, ensuring users have functional pens all the time. More complex software features include Gallery, which comes with a built-in slide show feature, Family Calendar and Digital Photo Frame, which lets users embellish their work with the frame of their choice. The Plasma Pentouch TV is connected to the internet, allowing for further applications to be downloaded as desired. The Plasma Pentouch TV uses a protective scratch-free glass screen, as well as RGB expression and optimised brightness for crisper images. Visual comfort is further enhanced by the auto sharpness control function and colour materialisation technology. Recommended Price: R 25 999.00 (with 3D capacity) / R 10 999.00 (with 3D capacity) Source: www.lg.com/za, www.meropa.co.za
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DMC-FZ150 Camera
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Olympus Tough
Capture faraway subjects in sharp clarity with this dynamic 24x optical zoom in both photo and video recording. Save your precious memories with the remarkable images and performance of this High Sensitivity MOS Sensor, even in low light condition. Full HD video in astonishing smooth1920x1080 50p makes this camera twice as attractive. And the Power OIS with Active Mode lets you capture beautiful images – without the blur.
Just when you thought a Tough couldn’t get any tougher, the new Tough range takes toughness to a whole new level. Whatever your camera has to put up with, now there’s no need to worry, Tough is waterproof, shockproof, freezeproof and scratch resistant to an unprecedented degree. A sliding double lock mechanism. Tough cameras offer a host of cutting-edge features that deliver excellent image quality, usability and connectivity in any shooting situation.
Price: Between R 5 500.00 – R 5 999.00
Recommended Price: R 3 999.00
Source: www.olympus.co.za
Source: www.panasonic.co.za
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FULL HD
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VIDEO 16 MEGAPIXELS
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LG Optimus Black – NOVA Display
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Sony NEX 5N
LG’s new NOVA display technology, LG Optimus Black. It provides optimal brightness and clarity that allows for enhanced readability, both indoors and outdoors in the African sun. With higher levels of brightness and true blacks and whites for ideal handset viewing, the NOVA screen provides a more natural experience for web browsing while reducing power consumption by 50 percent.
The Sony Alpha NEX-5N is the fourth model in Sony’s NEX line of APS-C format mirrorless interchangeable lens cameras. Just as the NEX-C3 replaces the NEX-3, the 5N is a direct replacement for its predecessor the NEX-5, using the company’s latest 16.1MP CMOS sensor in place of the previous 14MP chip. It’s small and has a larger sensor with no built-in image stabilisation.
Recommended Price: R 5 499.00
Price: Between R 6 884.00 – R 8 406.00
Source: www.lg.com/za, www.meropa.co.za
Source: www.sony.co.za, www.sacamera.co.za 8
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UNDERWATER
VIDEO 7
PANASONIC HX-WA10 – Video Camera
Take the HX-WA10 underwater as deep as 3 metres and get some great photos or videos in a pool or the ocean. It renders images in breathtaking, Full HD beauty. You can shoot motion images with a maximum 12x advanced zoom and no image quality degradation that will deliver optimal results. Price: Between R 3 500.00 – R 3 900.00
Source: www.panasonic.co.za
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BUILT iPad 2 Convertible Platform Case
This elegant, innovative, multi-purpose iPad 2 case has a hard-shell back and a firm, flexible cover that transforms into a sturdy platform for typing or viewing stand. iPad 2 not included with case. Recommended Price: R 799.99.
Source: Look & Listen
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GOLF GADGETS
1
Techno Playground Allow technology to assist you in being on top of your game. 1
iPing APPLICATION AND CRADLE
The New iPing putter app targets consistency for improved putting. The iPING app is a free download from the App Store™ for the iPhone® 4 and the smaller iPod touch® (4th gen). The iPING app works in conjunction with a PING cradle, which holds the mobile device and clips onto the putter shaft just below the grip. Cradles are available for either the iPhone 4 or iPod touch (4th gen) due to the different sizes of the devices. The iPING app analyses and displays your consistency onscreen using three criteria: stroke type (determined by how much the putter face rotates during the forward stroke); impact angle (the putter's face angle at impact, relative to address); and tempo (a measure of the duration of the backswing relative to the forward swing). The app works by computing consistency over a series of five putts where your stroke type, impact angle and tempo are measured, displayed and stored for every putt in that session. Your consistency scores are averaged over time to build a Putting Handicap (PHcp). As you improve your consistency, you’ll see your PHcp come down. The iPING Fit feature matches you with the PING putter models that fit your stroke type. Matching your putter to your stroke type is the key to greater consistency and lower scores. That’s why the manufactures classified every current PING model by its face angle and corresponding stroke type, an approach to putter fitting we call Fit for Stroke™. Recommended Price: R 299.00 3
Source: www.theproshop.co.za 2
SEGWAY GOLF
The Segway® x2 is such a versatile piece of technology, and there are a multitude of different applications for personal and public use. From city tours, and museums, Airports, and Security – to Game Parks and Nature Reserves, Golf course. Each location is operated to the strictest Segway® Inc. to ensure that have a safe and unique golf experience. Recommended Rental Price: R 195.00 (for 18 holes) / R 115.00 (for 9 holes) Source: www.segway.co.za
BEST
BUY
3
THE NEXT GENERATION IN GOLF PUSHCART TECHNOLOGY
The Clicgear Cart is the original compact three-wheel golf pushcart and winner of the 2007 Best New Product Award at the PGA Merchandise Show in Orlando, Florida. Clicgear offers a full-sized three wheel golf pushcart that glides smoothly down the fairway and yet still folds up incredibly small. At only 13 x15 inches and 24 inches when folded, it won't take over your car boot or garage. Recommended Price: R 1 999.99
Source: www.theproshop.co.za
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CLEVELAND GOLF 588 PRECISION FORGED WEDGE
The 588 Forged wedge maintains the popular, tour-proven shape of its predecessor with a series of technological breakthroughs to provide even more performance. Every wedge is Precision Forged from 1025 carbon steel for incredibly soft, solid feel and the highest level of manufacturing consistency for supreme confidence and trust over every shot. Tour Zip Grooves™ and Laser Milled™ technology maximise spin in accordance with USGA regulations. Exclusive to the 588 Forged wedge is the Tour Concept Wedge steel shaft, co-developed and engineered by Cleveland Golf and industry leader True Temper. With a unique stiffness profile that features a less active tip, this shaft promotes a more penetrating ball flight, increased spin and optimal distance control along with superior feel. Recommended Price: R 1 399.99
Source: www.theproshop.co.za 5
MIZUNO MP-59 IRONS
Mizuno’s Forged Ti Muscle maintains thickness behind impact, for blade like workability – combined with forgiveness normally found in a cavity design. The thickness is provided by a lightweight Titanium insert, which is forged directly inside the clubhead for a one piece feel. With weight saved from the middle portion of the clubhead, the MP-59 takes the characteristics of a full cavity design, with stability from off centre strikes. The thicker material behind impact ensures that centre strikes are rewarded with a solid impact. The MP-59’s centre of gravity also remains close to the clubface - allowing ball strikers to produce controlled draws and fades. The MP-59 takes the multi material concept further than its award wining predecessor (MP-58). With its Ti weight more central to the clubhead the MP-59 creates even greater stability from off centre strikes. This increased stability allows for less offset to be used, improving the irons look at address. Recommended Price: R 8 999.99
Source: www.theproshop.co.za 6
TAYLORMADE GHOST SPIDER BELLY PUTTER
65 percent of all golfers are not square to the hole from 12 feet. Ghost Spider’s white finish and unrivaled technology make this putter unlike any other. Play Ghost Spider. Make more putts. White finish stands out against green grass for perfect aim. Customise feel with Movable Weight Technology Perimeter weighting boosts MOI for consistent distance control. Pure Roll insert gets the ball rolling smooth with forward spin. Recommended Price: R 1 799.99
Source: www.theproshop.co.za 7
COBRA GOLF ZL ENCORE DRIVER
New E9 Face Technology with Dual Roll gives you even longer and more forgiving drives. COBRA is bringing golfers everywhere even longer and more forgiving drives with the ZL Encore Driver - not to mention a choice! The ZL Encore Driver will be available in an all white cosmetic or a black/electric yellow cosmetic giving golfers an option when it comes to selecting their driver. And with new E9 Face Technology™ with Dual Roll, a Fujikura Motore F1 or F3 shaft, and a super premium Golf Pride multi-compound grip, the ZL Encore is truly the driver for ultimate performance. Recommended Price: R 3 699.99
Touch Screen
Source: www.theproshop.co.za
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R’S EDITO CE
CHOI
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GOLFBUDDY WORLD PLATINUM GPS
The GolfBuddy's large, vibrant, and easy to read touch screen gives you the accurate readings distance to greens, bunkers, lakes, lay-up points, hazards, and other points throughout the course. With its unique automatic course and hole recognition feature, the GolfBuddy will automatically know which course you are playing and which hole you are on. There is no need for aiming or manual operation to obtain distance information to the green when using the GolfBuddy. Courses from around the world are preloaded with no annual or activation fees. The GolfBuddy is a true GPS unit.Just turn it on and play. The GolfBuddy World Platinum features 40 000 course storage capability, target customisation technology, statistics analysis module, and a digital scorecard all packed in a water and shock resistant case. The GolfBuddy is a full feature rangefinder, making it the most powerful GPS device on the market today. Recommended Price: R 1 299.99
Source: www.theproshop.co.za
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BOOKS
Word Emporium
Allow authors to expand your knowledge and inspire you with the latest book releases.
BEST READ
TRICK OR TREAT:
Rethinking Black Economic Empowerment By Jenny Cargill Recommended Retail Price: R189.95
Trick or Treat: Rethinking Black Economic Empowerment is a book that throws into sharp relief what has always been the most tantalising and controversial aspect of BEE policy – notably, black corporate ownership, the asset trading or deal-making arm of BEE that was started as an antidote to apartheid and insurance for future business. Jenny Cargill offers a unique experiential and analytical journey into the 16-year history of BEE. It is current and critical, challenging the reader to think differently about empowerment and how black South Africans may meaningfully participate in the economy. The book comes at just the right time. The fault lines in BEE have become increasingly exposed as the global financial crisis has impacted on the South African economy. Government, too, has recently appointed the BEE Advisory Council to monitor and review progress. Internationally, there is a rethink about societal wellbeing and sustainable investment that also has implications for current BEE policy. All this suggests that it is time to expand the horizons of new thinking about economic transformation in South Africa. Source: www.jacana.co.za
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WHY DAD, WHY?
FROM DEBT TO RICHES
The book seeks to espouse how adults end up maladjusted and dysfunctional due to faulty and archaic parenting styles and methods that will only produce ill-equipped and insecure adults. The book postulates that children need to learn the most vital issues of life like money, ambition and planning. Contact: +27(0)82 449 7092
A simple book that demystifies the myth that you do not have to be rich to become a millionaire! Phumelele Ndumo’s role is to make us fall in love with and keep our money – Mapula Nkosi, She talks about finance issues in such a simple manner that you can read it while you are under the hair dryer in a hair salon. Source: www.jacana.co.za
Olu M. George Recommended Retail Price: R50.00
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Phumelele Ndumo Recommended Retail Price: R130.00
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OPINION PIECES BY SOUTH AFRICAN THOUGHT LEADERS
ENTREPRENEURSHIP AND NEW VALUE CREATION
This timely collection, compiled and edited by veteran journalist and political commentator Max du Preez, contains critical reflections on various aspects of contemporary South Africa. Each contributor is a significant voice in their area of commentary and is well positioned to explore the complexities of the topic under analysis. The resulting pieces offer insights that will engage all readers interested in understanding and addressing the challenges of an unevenly changing nation. Max du Preez is an awardwinning South African columnist, edito r, filmmaker, and executive producer. Amongst his many achievements are the following awards: the Louis M Lyons Award for Conscience and Integrity in Journalism (University of Harvard); Pringle Award for Contributing to Press Freedom (SA Union of Journalists); the OutstandingJournalism Award (SA Foreign Correspondents’ Association); and the Nat Nakasa Award (SA National Editors’ Forum and Print Media SA). Source: www.penguingroup.com.
Why do some individuals decide they want to create businesses and then actually do so? Why do others decide against this course of action, even though they appear to have what it takes to succeed? These two questions were among the first that researchers in the field of entrepreneurship tried to answer. Recently, it seems that the problem is much more difficult to solve than it first appeared thirty years ago. The venture creation phenomenon is a complex one, covering a wide variety of situations. The purpose of this 2007 book is to improve our understanding of this complexity by offering both a theory of the entrepreneurial process and practical advice on how to start a new business and manage it effectively. Entrepreneurship and New Value Creation is a fascinating, research-driven book that will appeal to graduate students, researchers and reflective practitioners concerned with the dynamics of the entrepreneurial process. Source: www.cup.co.za /http://academics.cup.co.za
Edited by Max du Preez Recommended Retail Price: R240.00
By Alain Fayolle Recommended Retail Price: R310.00
MADIBAMINDSET
By Tyrrel Fairhead Recommended Retail Price: R165.00
Here is a book that asks you to dream for a moment. What could you achieve if you understood and applied the philosophies and practices that equipped Nelson Mandela to grow from rural herd boy to world-famous political prisoner, to internationally admired president of his country and winner of the Nobel Peace Prize? Imagine how successful you could be if you could emulate Madiba, whether at work or at home. Imagine if you could break off from the mental prison that inhibits you so that you are able to rise above present circumstances and challenges. MadibaMindset not only asks you to imagine, but offers you the tools to become; it offers encouragement, a source of conviction, and a step-by-step method to emulate Madiba. By using examples from Madiba’s life and practical exercises, Tyrrel Fairhead guides the reader in emulating the MadibaMindset. The exercises can be done over the years in different contexts, and on a journey of progressive long-term improvement. It can be relevant and useful for many years. Source: www.jacana.co.za
STRATEGIC MANAGEMENT OF INNOVATION AND DESIGN
LE LEADING IN THE TOP TEAM TTHE CXO CHALLENGE
This book analyses and explains new management principles and techniques that deal with these activities, including innovation fields, lineages, C-K (Concept-Knowledge) diagrams and design spaces. improve their practice. Source: www.cup.co.za /http://academics. cup.co.za
Leadership is examined by looking at its history, challenges facing the CXO, how each function needs to work with other key areas, and likely future developments. The focus throughout this book is to provide practical advice based on the actions and decisions of real leaders in a range of roles and situations. Source: www.jacana.co.za
Pascal Le Masson, Benoit Weil, Armand Hatchuel Recommended Retail Price: R480
Recommended price: R370 R
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WORKSTATION
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Executive Workstation
Fine lines, structure and texture. Modern design mixed with natural materials and kept in natural shades. 1
DEVON CHAIR FUDGE
Your workspace is where you most need inspiration to flow. By eliminating clutter and focusing on clean lines, you can create an area that is light and fresh. If your dining room table is large enough, it can double up as a work desk, allowing you to utilise one space for two purposes. Recommended Price: R 8 995.00
Source: www.weylandts.co.za 2
LUNAR CHAIR
This range is made from Lacquer and Bamboo, with a white and natural finish. Use a dry or damp cloth to wipe away dust and moisture. Clean with a soft cloth or sponge and soapy water. Small scratches can be eliminated with some furniture polish. Hot items must not be placed directly onto the top of tables. Do not allow water to soak in on tabels – wipe off immediately. Keep out of direct sunlight and extreme heat. Recommended Price: R 2 595.00
Source: www.weylandts.co.za
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LOLA ARMCHAIR – MASCO – BLACK
This contemporary yet classic armchair was designed with comfort in mind by Dax van Son and Jan Wout Hulstein. Furniture with soul, designed in Holland and produced in their own production centres in China is perfect for the office. Recommended Price: R 5 995.00
Source: www.weylandts.co.za 4
HILTON COFFEE TABLE
The Hilton range is the epitome of modern clean classic lines, perfect for urban outdoor living and office verandas has now been revamped for 2011. The canvas cushions are made from water and UV resistant canvas. The different textures, grains, densities and all natural characteristics all form part of the look of this range. Cracks, imperfections, wear and colour variations also form part of the character. Timber movement will occur as this is a natural product, and please note that if used outdoors, the product will obtain a more weathered look. Recommended Price: R 3 995.00
Source: www.weylandts.co.za
OFFICE
WOOD
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LULA WORKSTATION
Lula is an easy and simple range of desking that meets every standard desking requirement. Tops are standardized in 32mm Melawood or veneers and 22mm MDF for PVC wrapped tops and available in the shapes illustrated. All Melawood tops are standardized with 2mm square PVC edging to colour options specified. All Veneer tops are standardized with a matching 2mm square solid edging. Recommended Price: R 3 350.00 5
Source: www.mitrekraft.com
AVIATOR HERCULES BOOKCASE
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The Aviator range has been inspired by a passion for all things military – with its sleek lines and distressed metal and leather finishes these are exceptional pieces of design engineering – more 'art object' than traditional form it breaks with conventional design ideas. All products in this collection are hand made by skilled artisans. Small irregularities in shapes, finishes and surfaces are hallmarks of such craftsmanship and should not be considered defects but a sign of the unique authenticity – and cherished as such. This range consists of the Aviator Tom Cat Chair, Streamline Desk (Aero), Hercules Bookcase and Valkyrie Desk. Recommended Price: R 24 500.00
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Source: www.weylandts.co.za 66
COMFORT EXECUTIVE
Comfort is consistent with the latest desking design today. This design incorporates 16mm tops, 32mm slab legs and 16mm front boards available in various finishes. The concept of an ‘office in a box’ describes this range perfectly and enables managerial and clerical workstations to be positioned in open plan configuration providing all the requirements of the end user in one place.
COSMOPOLITAN RECEPTION
Reception is the company frontline – it represents the image and style of the organisation, therefore it is an area that needs to have an elegant and welcoming atmosphere. This product is suitable for a company that wants customers to feel at home at they walk in the company. It comes in different finishes that can complement the company style. Recommended Price: R 12 000.00
Source: www.mitrekraft.com
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Recommended Price: R 24 100.00
Source: www.mitrekraft.com
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BEST PRODUCT
BUILT-IN PRINTER
PANABOARD INTERACTIVE WHITEBOARD
Big writing surface and easy setup. In addition, you can write with an electronic pen or an actual dry erase marker, so people presenting with an affinity for a traditional whiteboard won’t feel deprived either way. This interactive whiteboard also comes with a built-in printer. Overall, the Panaboard gets very high marks for its ability to help you collaborate online and save your presentations offline. Recommended Price: R 18 987.00
Source: www.panasonic.com
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CARS
Metal mechanics Adrenaline, luxury and style. Indulge in the must have latest sporty vehicles
SLK HITS THE SPOT After a week of cruising Durban in the all new SLK 200, I found that it ticked all the boxes that a two-door roadster should. Firstly, let me start with the style: the all new front end of the car is simply gorgeous, as it takes its ques from the big brother SLS. the side and rear seem to be bigger and more masculine, thus losing the girls only appeal. The vehicle seems to attract a fair amount of attention due to this. The performance and handling is
faultless and definitely capable of bringing a huge smile. I was quite impressed with the exhaust tone when changing the gear, and even more surprised to find that this 1800 engine delivers 135 kilowatts and a maximum torque of 270 Nm. The interior is a happy place, with all the trimmings and endless gadgets more than one would expect. The sound system and hidden centre consol for the convertible roof seem to stand out for me.– Van Fletcher
KEY STATS 0-100 acceleration is 7.3 seconds Fuel consumption: 6.5 liters per 100km (combined cycle) Price: R555 700
PERFORMANCE MEETS LUXURY
FEATURES BOX: 3.5-litre V6 233kW and 378Nm of torque 0-100km/h in just 5.6 seconds 6-speed sequential auto with paddle shift Vehicle Dynamics Integrated Management (VDIM)
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The Lexus IS350 is a luxury car that holds impressive sporting abilities and is absolutely satisfying to drive. With parking becoming more expensive in town and parking bays becoming smaller and smaller to cater to the masses, the park assist of the IS350 comes in very handy, and I am not just talking about the ‘normal’ reverse park assist. The Lexus IS350 boasts an impressive 360 degree park assist with the LCD screen serving as a real time indicator flashing and indicating where and when you are too close to your surroundings. A high feature of the IS350 is its engine, a 3.5-liter V-6 using an innovative fuel delivery system combining direct injection and port injection. Lexus developed this system to get the efficiency advantages of direct injection, and at slower speed preserve the luxury character of the vehicle with less sound coming from the port injectors. I have always wondered why and how Lexus came up with their catch phrase “The Pursuit of Perfection”, now I know. Overall, a truly superb piece of engineering.– Vann van Staden
REVIEW PAGES
HYBRID HAS A NEW HERO Sitting in rush hour traffic and observing motorbikes buzz by has always annoyed the living ‘be jeepers’ out of me, however this week, things took a turn for the best. Spotting a Kawasaki Ninja 250R in my rear view mirror, rapidly approaching while everything else was at a standstill, I had no choice but to sit back and relax. To my surprise the bike slowed down, almost coming to a complete halt. I thought to myself ‘is the gap too small to get through?’, approaching slowly, he lifted his visor. Why you might ask? All this to thoroughly investigate the car I was sitting in, the sexy Honda CR-Z. Getting into the driver’s seat of the CR-Z was a truly exhilarating experience and let me just add,
Going Green has never been this hot! The sleek Honda CR-Z takes the cake! The CR-Z boasts a unique 3-Mode Drive System to tailor steering, throttle response and IMA assistance to the driver’s needs. With the modes ranging from Normal to Eco to my personal favourite Sport. With a 1.5-litre i-VTEC engine linked in with the Honda IMA parallel hybrid system pushing out CO2 emissions of only 117 g/km and getting you 5.0 l/100km in the eco/fuel economy mode. The CR-Z will put you back roughly around R305 898. “Hybrid has a new HERO” – I couldn’t have said it better!– Vann van Staden
FEATURES BOX: All new, sporty, aero-dynamic,, 2+2 coupe form Wide track, short wheelbase chassis for agile and responsive handling 1.5-litre i-VTEC engine coupled to the Honda IMA hybrid system CO2 emissions of 117g/km and 5.01/100km fuel economy in the eco mode
AUDI RS5 – V8 She lay in my drive way, purring like a Big Cat, the slickest car that I had the pleasure to drive in 2011. Audi was in town and it would be hard to find a car to rival the magnificent RS5. Touch key start up releases a roar of power from the exhaust system that leaves a lump in your throat and goose bumps all over your body. Sitting back in the standard bucket seats you feel like you are about to go up against Jenson Button. With the impressive handling, ferocious take of speeds, funky red and blue interior, and the dynamic look that even turns the heads of pigeons, you can mark my word that you will have fun, fun and more fun, which will leave your cheeks aching from the constant smiling. The RS5 is so ellegant to drive with it's control panels very user friendly and acceleration mind blowing. The car was well balanced, responsive and clinical on corners. If there's a definite market that this car appeals to I would have to say both male and females that are style driven with fast paced lives. Typical age group early 40s. The RS5 bangs up to 62mph in just 4.6 seconds. 444bhp. 317lb ft of torque. Four-wheel drive. No wheelspin. Sheer torque, a constant, addictive slug. No peaks or troughs in the power delivery, no waiting for 6,000rpm and variable valve timing. Just brilliant, easy pace. Performance: 4.6 seconds, 155mph, 26.2mpg Tech: 4163cc, 444bhp, 317lb ft, 4-wheel drive, 1725kg, 252g/km.– Stephen Paxton
MOCK PICTURE
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HOTELS
Luxurious resorts
If you have an imagination for the exotic and want to experience it - try one these hotels Source: www.botsebotsebushretreat.co.za
SOUTH AFRICA-LIMPOPO
BOTSEBOTSE LUXURY RETREAT Beautifully put together, Botsebotse is the picture perfect luxury retreat, where guests can unwind in a relaxing atmosphere in combination with loads of fun and your private, personal service. The owner-managed luxury bush retreat consists of a main lodge with only four sumptuous rooms. Luxurious indoor and outdoor spaces blend seamlessly with the surrounding landscape. The crystal-clear pool and comfortable lounges of the main lodge are
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ideal for relaxation and game spotting. Botsebotse is the perfect romantic destination. Relaxing in-room massages, breakfasts in the PJ’s in the courtyard, picnic baskets with delectable goodies for picnics in the bush, romantic candle light dinners next to a fireplace under the starry sky – only to quote some of the unique arrangements you may enjoy at Botsebotse. Guests are invited to do their own game
drives, game walks or bicycle safaris in a reserve without predators, or join the guided Big-5 safaris, white lions and cheetahs only 10 minutes away. Golfers are spoiled for choice with two award-winning premier 18-hole golf courses on Botsebotse Luxury Retreat's doorstep. Botse Botse is more about the whole experience than one single thing – more about the memories you made and the fact that you felt completely at home.
REVIEW PAGES
NAMIBIA
Source: www.kempinski.com
MOKUTU – SUITE Individual chalets and the perfect harmony between natural beauty and extravagant comfort offer you the most of privacy. Individual terraces allow you to listen to the natures symphony sounds. The Etosha Suites at Kempinski Mokuti Lodge promise you an experience that feels more at home in an adventurous fairytale. Private Dining Nothing beats an early morning bush walk bringing you up and personal with nature. Our experienced guides will lead you through our own 4300 hectar reserve trails, stimulating all five senses and safely within close contact of the wildlife. After the walk indulge in a scrumptious private breakfast in the bush. Join us in the afternoon for a game drive on the Mokuti reserve for a private sundowner and into the night to experience the thrill of the nocturnal life not seen during the day. Take a seat around a boma fire enjoying the traditional delicacies alive with the sound from the owls to the “sawing” of the elusive leopard.
Mokutu exotic restaurant
Mokutu Spa
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GIBB is an undisputed leader
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- Ms Polo Radebe, CEO, Identity Development Fund
technologies to increase profitability and productivity Keeping track of the latest technology can be overwhelming, but businesses concerned about increasing profitability and productivity ignore them at their peril. Here are eight key trends that you don’t want to miss out on. By Bridget Pringle
Cloud computing is regularly pinpointed as one of the recent technology trends to have had a positive effect on business. In the last few years more and more companies have started taking advantage of the fact that they can essentially “outsource” their non-core technological needs – such as serving – to outside companies, and in the process improve efficiencies and bring down costs. In terms of costs, companies using cloud services no longer have to fork out for the space needed to store servers and data, while the need for expensive hardware (and the consequent IT department investment) is also reduced. The reality for companies is likely to be what has been labelled a “hybrid reality”, using a combination of cloud services and on-site solutions. The network of computers used in the cloud also enables a more efficient use of storage and bandwidth, expanding and contracting as needed, and thus providing a more seamless service from the end-user’s perspective. One of the other key advantages of cloud computing is that employees don’t have to be at their desks to access applications and data – because the information is stored remotely, it can be retrieved from anywhere. It’s something we’re already familiar with in email terms – think Gmail, Hotmail and Dropbox, for example – but has wider application across a range of online functions. The online backup provided by cloud computing is also a huge advantage, providing a safety net for companies in the case of a loss of data.
Online document management
The growing trend of sharing and storing documents digitally has a number of plusses for companies. Not only can offices save on paper and physical space (say goodbye to those unattractive filing cabinets), online file collaboration to improve productivity and organisation. How so? Well, online documents are stored in one place and are easily accessed and updated by all. It’s far quicker for a group of employees to share and view documents, and there’s no more time spent searching through those filing cabinets for the right piece of paper. Workflows around documents can be effectively structured and changes can be tracked, while the progress points in development projects are easily accessible. This saves time and money, and makes staff and processes more efficient. What’s more, all this information can be accessed remotely – so you don’t have to be in the office to keep on top of projects. There are numerous examples of applications that enable online
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©iStockphoto®
Cloud computing
document management. A recent article on GetApp.com listed 25 webbased applications to boost productivity, including Mavenlink (a cloudbased project management and collaboration suite) and AtTask (a project management app that helps give a full view of workplace activities, but of course there are many more to choose from. Google is also in on the action, offering free business applications that include email accounts, spam filtering and collaboration apps such as Google Docs and Google Video. Lastly, it’s also safer to store documents online. If there’s a fire, nothing is damaged. But document software can also introduce multiple levels of security and make it more difficult for unauthorised persons to access sensitive information.
The rise of tablets
The increasing use of tablets has opened a new frontier for business. While these devices do not replace the desktop computer or mobile phone, instead falling somewhere in between these two devices, they offer users an exceptionally flexible way of consuming information. In addition, reports from earlier this year suggest that sales of PCs are flagging, but that consumers are turning to other devices – tablets in particular. As far as businesses are concerned, tablets offer a number of opportunities – not least the fact that their practicality and convenience
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SPECIAL FEATURE TECHNOLOGIES
“Industries that involve a lot of worker mobility – property sales and estate agents, for example – can particularly benefit from the portability of tablets.”
©iStockphoto®
makes them useful devices for professionals, from executives to doctors to journalists in the field. A recent article on the website physicianspractice.com, for example, reported that doctors were increasingly adopting tablets to carry out daily tasks such as emailing and scheduling. Industries that involve a lot of worker mobility – property sales and estate agents, for example – can particularly benefit from the portability of tablets. The power of the tablet doesn’t just lie in its form, however. The device has also spawned a huge number of new and powerful applications that take advantage of its flexibility and unique functionality. A survey quoted in the same article above stated that members of the medical profession were increasingly their tablets to access medical apps, and the growth in applications serving other industries is just as prevalent. Looking at it from a different perspective, companies that have developed company specific web applications to improve efficiencies and productivity now have a new opportunity to extend these to this new mobile platform.
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Mobile phones
©iStockphoto®
There’s only one way for mobile, and that’s up – and the opportunities the growth in this sphere present for business are innumerable. This is even more true for local companies, as the uptake of mobile phones in South Africa and the continent has been particularly impressive. Mobile usage outstripped PC usage some time ago, and as it is now the primary internet device for so many people, businesses have been given access to potential customers in emerging markets like Africa for the first time. On the most basic level, mobile phones give companies another opportunity to present their brand and service via mobile sites or applications, but as the functionality and power of mobile phones grows, companies are better placed to give customers another means to purchase goods and services via their handsets – think of South African companies like Ster Kinekor or FNB, which have been quick to make the most of the functionality mobile devices offer. Analysts see further growth in mobile commerce, with savvy businesses developing applications that make full use of the nature of mobile phones, eg allowing customers to add items to a virtual shopping cart by taking picture of the item. This trend will intensify as the devices become cheaper and more ubiquitous.
are now starting to focus on applications that are related to core business functions (also known as “Line of Business” or LOB applications). The same article lists mobile Customer Relationship Management (CRM) and Sales Force Automation (SFA) as two of the most popular LOB solutions. The ability to store and deliver these applications from the cloud only makes them a more attractive proposition. From a more outward-looking perspective, mobile apps are an excellent marketing opportunity. Applications allow you to present your product or service in a useful, convenient and innovative way, making life easier for your existing customers, and opening your company up to a new marketplace and potential new customers.
Social media
No longer seen as the preserve of teenagers and college students with too much time on their hands, social-media products like Facebook and Twitter have become a cost-effective PR and sales weapon that businesses ignore at their peril. On a surface level, these social networks give companies another platform for promoting their brand or services. But more importantly, it gives companies unsurpassed access to their customers, and a vital look-in to the conversations they are having around the brand – good and bad. The best-case scenario is that your excellent service or product prompts customers to become brand advocates across social media networks. But of course the opposite case is possibly even more prevalent. Enabling unkind words to be said about your brand may seem counter-productive, but the point is that negative sentiment will be there whether you like it or not. Being able to respond to it in a fast and meaningful way, however, is what can set your company apart, and a social media presence is a vital way of encouraging a meaningful two-way conversation between yourself and the customer. Business social networks – the most obvious being LinkedIn – connect professionals and provide yet another efficient method of using the power of networks for establishing business contacts. Besides the advantage of establishing contact with useful business contacts, sites like these often contain an employment element, allowing employees to scan possible candidates, and vice versa. There are many South African companies currently making good use of social media, including big-name players such as Woolworths, Smirnoff, J&B and Vodacom.
Video
Apps
Mobile applications – more commonly known as apps - are relatively simple and inexpensive to produce and present a number of opportunities for businesses. Whether you’re referring to iphone of android apps, you’ll find one for anything you can think of from the ridiculous to the sublime, and everything in between. Apps are advantageous for businesses in a number of ways, particularly from an operational point of view, and in terms of marketing. The growing efficiency and usability of smartphones and tablets means that in many instances these are readily used in place of laptops or PCs for employees not at their desks. Many businesses have recognised the opportunity this presents from a productivity perspective, and have focused on developing mobile applications relevant to company operations that can be easily accessed by employees. The most prevalent of these kinds of applications include email and calendar access, but according to a recent Blackberry report, companies
The term “global village” becomes more relevant with each passing year, and an ever-increasing number of companies find themselves needing to effectively operate across borders and time zones. While collaboration has always been one of the inherent challenges in this cross-border, crosscultural means of doing business, technology has evolved just almost as quickly as a solution to this issue. Video has become one of the key elements used to encourage collaboration in these situations, spurred on by the lowering of barriers to production and viewing of video and the development of new-generation devices. More and more, audio is becoming integrated with video, and the development of collaborative technologies – such as TelePresence – are a taste of what kind of advances are being made with video to improve business by allowing effective, real-time communication. New video technologies are also opening possibilities for businesses in other ways besides inter-company collaboration, with the stage now set for a deeper level of interaction with customers. As video applications and technology become more accessible and ubiquitous, the public will be provided with new ways of interacting with relevant experts, call centre agents, customer care officers and so on.
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Integration and intelligence are the new frontier for video. A report from technology multinational Cisco provides an example of what this kind of technology might entail: the type of video content used on digital signage as part of a queue management system might be able to vary in length depending how many people are standing in line. If the wait is short, only a short advertisement might be displayed, while those in for a longer wait could be served with more detailed content.
Data analysis
©iStockphoto®
Thanks to online capabilities, more and more data is available to businesses. This data can encompass any number of areas related to the business in question – from sales revenue to online customer behaviour. The process of identifying and analysing this data is commonly referred to as Business Intelligence (BI), and is used to pinpoint trends and inform future business decisions and strategies. Key trends within Business Intelligence include Big Data, Social BI and Mobile BI. The proliferation of people using connected devices to consumer and create information continues unabated (just think of all the users on social
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networking sites such as Facebook and Twitter, or the kind of customer transactions that need to be monitored by multinationals). The volume of much of this information is so large that it cannot be analysed using traditional online tools, and is referred to as Big Data. According to an October 2011 article on Memeburn.com, companies need “third-party services to help us gather, sort, process and deliver that data in an intelligible and relevant fashion”, which is where “data marketplaces” like Infochimps and Nutch come into play. A relatively new field of BI is Social BI (often seen as a new source of Big Data), which seeks to integrate and analyse the data drawn from social networks. A company selling softdrinks, for example, will use Social BI reports and visualisations to track and understand what people are saying about its products online. This shift to Social BI will also require new tools so that companies are able to understand and implement its findings. Lastly, as more members of the world’s workforce adopt mobile devices, providers of BI are focusing on the provision of mobile applications that provide the same analytics and information previously accessed in the traditional office environment.
The process of identifying and analysing this data is commonly referred to as Business Intelligence (BI), and is used to pinpoint trends and inform future business decisions and strategies.
12/16/11 1:43:30 PM
More speed, less energy It’s too simple to describe logistics or a supply chain as being the delivery process that lies in the grey area between departure and arrival. It’s much more than that. It involves a complex network of delivery processes that is far greater than, say, domestic transportation. By Kerry Dimmer oday’s logistics is probably the most constantly evolving trend in business that exists. Advances in the electronic industry, technology, transport, corporate and government policies, infrastructure and even social development affect how the logistics industry manages itself. Everything, in other words, has a chain reaction, which puts immense pressure on those in the sector to be flexible, adaptable and to be able to demystify the constant challenge of change. Let’s throw into this mix the African Renaissance, the renewal of the continent as it reaches out for global acceptance; and more locally, the generally accepted positioning of South Africa as the sub-Saharan base, or hub, by which the flow and delivery of services and products should meet international standards in order to play with the big boys, whose real interest lies in trade and investment. The development of the South African logistics environment is taken so seriously by the CSIR that it produces a comprehensive report, sponsored by Imperial Logistics, called the State of Logistics Survey. It is the only report, outside of the USA that annually investigates local logistics performance. Last year it released its seventh edition, which concentrated on 2009/2010, a year that highlighted what the country was capable of given the preparations for the 2010 World Cup. Hans Ittmann, executive director of the CSIR Built Environment says that the aim of the survey is to provide a perspective of the state of logistics in South Africa, incorporating a macro-economic view, and an industry-level perspective. “One of the major findings reported on, is the cost of logistics as a percentage of the gross domestic product (GDP). For 2009 this percentage was down to 13.5 percent, which was the lowest it has ever been,” says Hans. “This is a direct reflection of the downturn in the economy during 2009, when less freight was transported.”
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The transport of freight is the biggest concern in the industry. South Africa’s preferred transportation is by road, and not because it is cost-efficient or the ideal mode of delivery, rather it is an infrastructure that is superior to any other available. But road transportation does not unfortunately tick all the boxes given that secondary roads are in a bad state of repair. It is difficult to measure the cost of such negatives on the logistics industry but what we do know is that the tonnage split of freight between road and rail is on average around 88.7 to 11.3 respectively (2009). This imbalance needs to be addressed urgently, and given impending tolls in Gauteng, efficient rail infrastructure needs to be revived, and quickly, say industry analysts. The rail system is in dire need of repair, particularly in rural areas, and does not have the capacity to meet demand. A review commissioned by the Ports Regulator shows that the busiest harbour in South
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SPECIAL FEATURE LOGISTICS
“The research proved that South Africa is competing well but without a long-term improvement in the ease of doing business combined with the high costs of the national supply chain, this track record will stumble.” Africa, Durban, is rated the worst in terms of productivity as well as being the most expensive of the 12 international harbours that were reviewed. However, airfreight systems appear to be operating effectively. In terms of overall logistics performance during 2010, according to a global survey, measured by the Council of Supply Chain Management Professionals (CSCMP), South Africa is rated 28th out of 155 countries. In fact, the country averages in the mid-20s in most categories except for timeliness, where it falls to 57th position, clearly indicating that service levels are not up to par. Mike Manby, the Business and Supply Chain Development Director of Bidvest Panalpina Logistics, one of the largest suppliers of supply chain and logistics services in South Africa from ocean to door, says that were service and infrastructure issues addressed effectively, then South Africa has the potential to dominate the continent. “It’s not easy to work outside South Africa. Apart from corruption and poor infrastructure issues we also have to contend with, among other frustrations, rail and warehouse dilapidation, import controls that can effectively hold up vehicles for weeks, which strains the effectiveness of supply chains, in particular the cold
chain,” Manby confirms. “Further we experience high shipping and port costs. “That said however, we are seeing encouraging innovative solutions to overcome some of the challenges. The European model of centralised distribution centres is becoming more popular. This allows retailers like Shoprite and Pick n Pay to be more competitive and price lower because they have a better network.” Manby’s take on gaining competitive advantage in the supply chain environment lies in finding opportunities to network; the development of efficient customer service strategies; taking manufacturing closer to customers; and collaborative integration. “And of course, innovation,” he says. “The big globals drive innovation and best practices. We’re constantly learning from new international organisations that come to South Africa. They have developed strategies that may appear very demanding and exacting, but ultimately there are significant savings to be had all the way down the chain. “What we have to remember is that we are not insular,” Manby continues. “At Bidvest Panalpina we have concentrated on developing strategic relationships with international companies that provide us with access to global networks and skills. We have also seen the advantage of mergers with companies that offer complimentary services, so under one banner we can leverage advantage and be more competitive.” For the past 23 years, Logistics News magazine has been hosting an annual Logistics Achiever Awards (LAA). It’s convenor, Di Holton, describes LAA as the Oscars of the industry: “The objective is to recognise excellence in the effective application of strategic, tactical and operational logistics and supply chain management. Any company that voluntarily enters must be South African but can enter their operations in southern Africa.” Holton says that from just five entries in 1989, the judges, who are nominated by 10 industry associations, now review in excess of 30. “It may not sound like a lot,” says Holton, ‘but it’s more than we cope with.’ Judges spend four months evaluating entries, inclusive of site visits, awarding points for satisfying 14 criteria categories.
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‘We have seen some ground-breaking world-class logistics applications. This proves that South African companies are among the best-of-the-best globally, which has motivated in recent years, the introduction of two new ovations, the Platinum and Enviro Awards,’ says Holton. The greener side of logistics had never really been a prime consideration until five years ago. Liesl de Wet, who is the sustainability champion for Barloworld Logistics, is also the chairperson of the LAA Enviro Committee. She says that in the past supply chains had been quantified in terms of the economic value only, with the wider social and environmental costs excluded from the balance sheet. “Today we are all looking at the way operational logistics impacts negatively on the environment, particularly with regard to transportation and how we can mitigate this impact. There has been for example, enormous inroads made with the introduction of biofuels, research and development, the use of LPG vehicles and so on,” de Wet says. “But the conundrum still remains how do we balance the economic and environmental impacts?” Barloworld Logistics has some answers. It has introduced a programme that aims to educate its transporters on how to manage and reduce carbon emissions, and its Green Trailer project has gone a long way to prove that sustainability and profitability can be equalised. Green Trailer is an
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aerodynamic design of a truck trailer that significantly cuts carbon emissions and fuel consumption, which in turn allows for an increase in load capacities. This translates into a major cost saving benefit to clients. Even more importantly, and for the past nine years, Barloworld Logistics has been sponsoring an independent study that looks at, among other things, how the changing economic landscape impacts on supply chain management and logistics operations. supplychainforesight 2011 focused on the challenge of emerging markets, and what South African companies are and should be doing to become more competitive. The research proved that South Africa is competing well but without a long-term improvement in the ease of doing business combined with the high costs of the national supply chain, this track record will stumble. The report also concludes that the country is in a transition period, a crossroads, and that SA needs to stay ahead of other emerging economy trading partners in order to develop competitive advantages. Logistics is however, not only about freight and delivery. One of the largest and most powerful forms of supply chain execution is humanitarian, and make no bones about the concept of aid relief, it is still a business although not for profit. South Africa is very lucky to have return to our shores, Gerard de Villiers, who for four years worked as Chief Logistics Officer at WorldVision.
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“There are many players involved in emergency response,” explains de Villiers, “which requires careful co-ordination. When a major disaster occurs anywhere in the world, it’s usually the United Nations that takes on the role of the management of aid. NGOs, like WorldVision and the Red Cross, unite to share ideas, resources, and plan the distribution of food or evacuation. “Humanitarian logistics is not that different from the normal logistics supply chain management practice but the focus is instead on four main areas: transport, warehousing, procurement and security. You must bear in mind though, that when we talk about humanitarian logistics we have to look at South Africa and southern Africa as two separate environments because South Africa in this context operates very efficiently, but the southern African region has many challenges.” De Villiers points out that humanitarian aid and emergency relief is by nature very complex. “You have to consider a number of issues, first and foremost is response time. There are also categories of scale by which we need to measure the disaster being responded to – and the geographical location.” “Transport is obviously the most important factor in a disaster situation as you can’t generally use ships or trains because of lengthy loading times, except,” explains De Villiers, “in the case of an ongoing food crisis, like
that in the Horn of Africa. But in the case of a sudden emergency, like an earthquake, infrastructure damage means there is a dependency on road transport.” Warehousing, for the storage of aid, doesn’t appear to be a problem in South Africa because it already has innumerable warehousing structures that can quickly morph into distribution centres for the needy. Procurement is a challenge, and critical. As de Villiers says: “Where do you buy and what do you buy, and how do you prevent fraud and corruption? We’re talking thousands, if not billions of dollars worth of items, be that tents, tarpaulins, food or medical supplies. Supplier contracts and rates need to be negotiated before a disaster happens so that capacity can be met when it’s needed.” Security and protection of aid has an emotional angle. De Villiers relates his experience in Haiti, where he says one of the biggest challenges was how to protect the food aid. “When you or your children are really, really hungry, a gun does not prevent you from stealing, so this aspect has to be handled very carefully.” In a humanitarian crisis, De Villiers, who was involved in the debates after the flooding of New Orleans, says it is generally the private sector that rescues the situation, not the state. “The reason for this: who has the biggest stake? It’s the big retailers that are able to distribute megatons of produce by simply re-routing their trucks. “But make no mistake, there is a profit motive. Many retailers like the idea of the visibility, to be seen as the rescuers. It’s actually scary and even nauseating to see how organisations fight for the limelight, to be heralded as the first to respond.” Looking ahead the SA logistics environment has to continue to evolve and its challenges are no different from that of the global market: increasing centralised distribution; sourcing services in a global market; cutting fuel and energy costs; reducing its carbon footprint; selective outsourcing; and improving delivery times. No business or country can prosper without logistics, it’s that important.
“Humanitarian logistics is not that different from the normal logistics supply chain management practice but the focus is instead on four main areas: transport, warehousing, procurement and security.”
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12/21/11 9:51:22 AM
The rise of responsible tourism in SA The human population is rising, the gap between rich and poor is widening and the earth is suffering. How can a concept called responsible tourism have a positive impact on all of the above? Especially in a young democracy like South Africa? Madeleine Barnard investigates.
ŠPhantom ForestŽ
It was recently announced that the earth’s population will reach 7 billion by 2012. That adds up to a lot of people, each needing to survive and function in their community, each consuming and leaving behind harmful footsteps on a planet that needs, increasingly, to be tread on lightly and with reverence. As this article is being written, debates on global warming are raging at the COP17 conference in Durban. The future of a climate change agreement hangs in the balance as the world economy tries to find ways to recover from its recent disastrous recession. Floods, droughts and rising sea levels are causing enormous concern.
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©Phantom Forest®
“South Africa remains one of the relatively new darlings in world tourism.”
A
t the same time, South Africa remains one of the relatively new darlings in world tourism. Set against the background of a tempestuous history, South Africa is beautiful, it’s affordable, its wildlife is without compare and its people are friendly and vibrant and represent a plethora of interesting cultures. Hosting the 2010 FIFA World Cup™ also did much to improve SA’s image as a desirable tourist destination. So how can all of the above add up to a relatively new concept known as “responsible tourism”? “Responsible tourism” seems to be an oxymoron - the mere act of setting foot on a plane to get to your destination involves that ultimate bogeyman threatening the environment: substantially enlarging your carbon footprint. And with South Africa being a long-haul destination, it makes the situation even more worrying. But responsible tourism is not a politically correct pipe dream - it can actually make a difference. And a lot is already being done.
What is responsible tourism?
Responsible tourism involves a new and different way of managing tourism which aims to increase and maximise the benefits - economic, social and environmental - and minimising costs for both visitor and host/destination. It is a form of tourism that “creates better places for people to live in, and better places to visit” - a phrase coined in South Africa’s tourism capital, Cape Town, in 2002. What are the benefits? In many tourist destinations worlwide, one often finds a luxurious tourist resort, surrounded by desperate and impoverished communities and much environmental damage and wastage. Responsible tourism aims to change this - it generates economic benefits for the local people, enhancing the wellbeing of host communities. It improves working conditions and access to industry, and involves local people in decision making.
It also makes a positive contribution to the conservation of a country’s natural and cultural heritage, and to the maintenance of the world’s diversity. In the process, it provides more enjoyable experiences for visitors through connecting with local people and their cultures, and a greater understanding of and respect for a country’s cultural, social and environmental issues. Responsible tourism also focuses on minimising negative economic, environmental and social impacts.
Government - leading from the front
Responsible tourism is recognised by key roleplayers in the tourism sector as an important pillar for tourism development and promotion in South Africa, says Bekithemba Langalibalele, Director: Responsible Tourism at the National Department of Tourism. South Africa is the first country in the world to include responsible tourism in its National Tourism Policy, which is the 1996 White Paper on the Development and Promotion of Tourism in South Africa. Following this policy, a number of initiatives have been undertaken to develop, support and promote responsible tourism. National Responsible Tourism Guidelines were developed in 2002 - these emphasised the need to address the triple bottom line of sustainable development (economic, environmental, and social). The Responsible Tourism Manual and Handbook was developed in 2003 with the objective of empowering tourism businesses with sufficient information about responsible tourism. The manual assists the tourism sector in the identification of tourism opportunities availed through the implementation of responsible tourism practices that also could benefit their businesses. The National Department of Tourism (NDT) runs annual workshops with tourism sector stakeholders to raise awareness about Energy Efficiency, water conservation, waste management and promotion of universal accessibility in tourism.
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It is also NDT’s responsibility to produce a National Climate Change Response Plan which would provide guidance to the tourism sector. In line with the Responsible Tourism Guidelines, NDT has developed the National Minimum Standard for Responsible Tourism (SANMSRT) - after extensive consultation and rigorous testing it was published in March 2011 and launched in September 2011. The SANMSRT consists of 41 criteria, covering the core aspects of sustainability and is divided into four categories: sustainable operations and management; economic; environmental; and social and cultural. The standard serves three purposes - to establish a common understanding for responsible tourism, to promote responsible tourism in the tourism sector and to establish the minimum criteria for certification for sustainability in the SA tourism sector. The department has also developed the National Tourism Sector Strategy (NTSS) - among its key priorities are the creation of a conducive environment for sustainable growth. In this document, Responsible Tourism development and benefits for the community have been identified as the main focus points. The department is currently drafting a national strategy which would guide the implementation of responsible tourism in South Africa. South African Provincial Tourism Authorities have also followed guidelines provided by government and have incorporated Responsible Tourism into their policies and plans, and launched several initiaties. The private sector has also undertaken bold initiatives in the field of responsible tourism. The hospitality industry, which includes the major hotel groups like Southern Sun, Sun International, Peermont Global, Protea Hotels, City Lodge and including small and medium enterprises, have completed water, energy and waste management audits and put together improvement plans.
The Imvelo Awards
The Imvelo Responsible Tourism Awards are an excellent example of the initiatives available to encourage tourism businesses to take responsible tourism seriously. The Awards were initiated to coincide with the World Summit on Sustainable Development held in SA in 2002. The Awards, organised by the Federated Hospitality Association of southern Africa (FEDHASA) in association with the National Department of Tourism, and supported by the Heritage Environmental Rating Programme, recognise tourism and hospitality businesses that make a real, measurable and sustained contribution to Responsible Tourism. 2011 saw the awards’ tenth ceremony, and the impact is felt everywhere in South Africa - it has in its decade of existence created vital awareness of environmental management issues in the tourism industry. “Imvelo” means “nature” in South Africa’s Nguni languages. The awards are in line with the Responsible Tourism guidelines for the South African hospitality industry and the UN World Tourism Organisation’s code of ethics.
A responsible future
Bekithemba Langalibalele sees a good future for tourism in South Africa, as long as all activities are underpinned by the principles of Responsible Tourism. There are challenges, however. High unemployment, poverty (especially in rural communities), uneven distribution of wealth, high crime levels in certain areas, and access to basic services. In spite of these, the future will we what we make of it. “If we accept that responsible tourism is about changing lives, about minimising negative environmental impacts, that it is a tourism which contributes to the development of local economies and ensures participation and beneficiation of communities in the tourism economy, then, through the Responsible Tourism management approach, I believe tourism can make a difference.”
Cape Town - a dream destination for responsible tourism Cape Town is a responsible tourism pioneer in South Africa. In 2002, representatives from tourism sectors in twenty countries agreed on a declaration on responsible tourism at the Cape Town Conference on Responsible Tourism in Destinations. It was the first city to win the Virgin Holidays Responsible Tourism Award in the Best Destination category in 2009. In the same year, the City of Cape Town adopted the Responsible Tourism (RT) Policy and Action Plan. “This is in large part as an approach to destination management to bring about positive economic, social, cultural and environmental influences”, says Skye Grove, Communications Manager, Cape Town Travel. In 2010, Cape Town Tourism launched a website to educate people on responsible tourism and links to encourage the public to sign their Responsible Tourism Pledge, found on the site. Go to http://www.capetown. travel/responsibletourism for more information. There’s more: Cape Town was acknowledged by the Etisphere Institute of New York as “One of ten cities in the world most likely to become centres of sustainability by 2020“, and was listed as one of the “Top Ten Ethical Destinations in the World 2010“ by Ethical Traveler. In September 2011 the Climate Smart Cape Town campaign was launched - it aims to provide tips to Capetonians on how to reduce carbon emissions. The Table Mountain Aerial Cableway Company was the overall winner of the 2011 Imvelo Responsible Tourism Awards.* (see section on Imvelo) The city’s recent nomination as Design Capital 2014 rests on the foundations of design for improved life and sustainability. And let’s not forget that Table Mountain is now one of the new Seven Natural Wonders of the World. Which, of course, means more tourists. The future is bright! And the possibilities are endless.
Phantom Forest Eco Reserve - a shining example
The Phantom Forest Eco Reserve has, since it was established in 1997, been a shining example of responsible tourism. Among many awards, the most recent ones include Leading Green Hotel Africa for both the 2010 and 2011 World Travel Awards. Another win was Africa’s Leading Ecotourism Destination 2007/2008 for the World Tourism Awards. At this magical place, everything operates in perfect, responsible balance. Here are a few examples of how things are run at Phantom Forest: During construction, alien trees felled on the property had their wood used in the building of the famous “tree-suites” and all other alien vegetation cleared by hand. Water supply is recycled through their own sewage plant, pumped back up to reed beds and filtered naturally back into the ground as clean, re-usable water for all. Only bio-degradable cleaning products are used, and you will not find an aerosol container on their premises. Over a kilometre of boardwalks minimises any impact on the ecology of the forest - in fact, they often see wildlife using the boardwalks as well! All electrical cables, water pipes etc are run onder the boardwalks. Sewage pipes lie op top of the forest floor and are painted black to mimimise visual impact. Community involvement includes thorough training for employees as well as their construction team, which sends new skills into the community. They also buy organically grown produce from small growers in the area. Kit Stewart, owner and CEO of Phantom Forest, has a valuable idea for tourists: “One tree must be planted somewhere in exchange for each traveller on an aircraft.”
Sources: www.imveloawards.co.za; www.capetown.travel; www.capetown.travel/responsibletourism; www.fedhasa.org.za; International Centre for Responsible Tourism SA; National Department of Tourism (Director: Responsible Tourism) 1 2 TH E D I T I O N T P
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- Ms Polo Radebe, CEO, Identity Development Fund
SMME development support in South Africa
www.artforewe.co.za
Statistics indicate that SMMEs fail to make the grade on several fronts in South Africa. Half fail within four years of start-up. Marry this to government’s goal of creating 5 million jobs by 2020 and we have a challenge on our hands. “Africa’s not for sissies,” reminds us that we can defy the odds, given sufficient will. A fresh approach is required. Samantha Barnes investigated the situation.
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SPECIAL FEATURE SMME
The private sector has a role to play in supporting SMME development,” says Mr Sisa Ntshona, enterprise development head, Absa. “Let’s create one million entrepreneurs by 2020. If we do that – and each entrepreneur employs five people - we have created 5 million jobs.” “The private sector can buy goods and services from SMMEs; more sustainable than grants or corporate social investment. Allocate 30 percent of budget towards job creation and local procurement. Look at BEE’s evolution. We transferred shares into Black hands; rather give contracts. An important obstacle is finding a market.” Absa has Enterprise Development Centres throughout South Africa. SMMEs can access non-financial support, advice and assistance in identifying business opportunities. “It’s not technical skills, but business acumen that is lacking. The plumber knows his job. There is the odd occasion where he forgets to send out an invoice.” Siba is dismayed at South Africa having lowest Maths literacy in Africa. “We spend the highest on education in Rands, but yield the lowest results!” Mindful that hiring people boosts the economy, Siba refers to US support of entrepreneurs in tough times. “When the US bailed out banks, a key condition was don’t stop lending to small business.” With US unemployment data standing at nine percent, banks are putting their money where their mouth is. “Raise more venture capital and equity at SMME level. It’s easier to raise R5-million than R500 000. Rather commit security or collateral for debt, than having nothing to give. There’s a reason to succeed.” “We overlook collateral when a SMME has landed a big contract, funding access to the contract.” Absa applies a rehabilitative approach to applications from blacklisted SMMEs. “This is conditional on acknowledging debt and producing a three-month payment plan.” Information about SMMEs in the public space is thin. Absa is introducing a SMME index much like their Home Loan Index, including best performing sectors. It will communicate to regulators and reflects calls for incentives within the services sector. The Identity Development Fund fulfils a role as South Africa’s missing middle in the SMME finance and development space.
In two years the Identity Development Fund has created 56 jobs and turned around businesses verging on closure. There is regular interaction with clients. Polo says: “We are passionate about Black Empowerment. There is a move by people who don’t have jobs to become entrepreneurs some are not natural entrepreneurs. Entrepreneurship needs to be properly supported.” Credentials speak volumes. In 11 years Aurik Business Incubator has invested in and built 12 small businesses (in six industries) from start-up to medium sized businesses with two failures, eight trade sales and two listings on the JSE impressive results given SA’s dismal performance among start- ups. Since then, Aurik has worked with almost 700 entrepreneurs from start-up to growth companies doing R50-million per annum, with businesses as diverse as our population. Flybrother supplies green mobility solutions. Art for Ewe artist, Ann Gadd, creates quirky art for buyers worldwide, while Mzanzi Mobile Fridge brings refrigeration to you. Pivotal to Aurik’s success is an understanding of the SME process from development of an idea to selling a successful business. “We provide entrepreneur artisanship,” says CEO, Pavlo Phitidis. “In the same way a plumber uses equipment, Aurik provides the framework and tools for entrepreneurs to build businesses. We invest deeply in empowering and building human capital.” Aurik recognises two positions in approaching entrepreneurship. “When I listen to Pravin Gordhan, speak about economic development; Rob Davies on industrial competitiveness and Ebraham Patel talk about innovation, they are sharing their vision for South Africa.” Pavlo articulates Aurik’s message regarding entrepreneurship. “Take responsibility for yourself. Once you have decided to help yourself by becoming an entrepreneur, commit to customers, state institutions and to staff.’ He emphasises with utmost gravity, “Being an entrepreneur is a life of service and responsibility. It is not about me. This is how to build moral regeneration.” It is smaller businesses that are creating jobs. “Did you know that 68 percent of private sector jobs are created from businesses with 50 or fewer employees? Most employ 10 people. This is the domain of the entrepreneur, our most valuable asset.”
Pivotal to Aurik’s success is an understanding of the SME process from development of an idea to selling a successful business. “We provide entrepreneur artisanship,” says CEO, Pavlo Phitidis. “There are not many players providing capital to businesses that have been operating for six months,” says Ms Polo Radebe, CEO, Identity Development Fund. “Traditional financial institutions won’t assist businesses without a track record and no capital.” “Our primary role is providing appropriate financial products to our target market, combined with support. Our approach is significantly different – we give entrepreneurs hope and a chance to be successful when no one else has.” There’s the heartwarming example of the businessman working in the Public Works Programme. Provided with equipment and an office he accesses tenders at a higher level and employs 15 permanent staff. The Identity Development Fund insists that clients convert their business to a Pty Ltd entity. “We require management accounts. Many entrepreneurs don’t have the discipline. To play in the big league, they have to operate like a serious business, adhere to corporate governance; establish a board of directors.”
“The currency of entrepreneurs is innovation. Everyone creates cupcakes, there’s a price war. If two businesses bake gluten free cupcakes and choc chip, there’s business advantage. Entrepreneurs identify how to solve a need or meet a crisis, critical to creating jobs.” “Government cannot afford to employ more people. The private sector is not creating the jobs needed – big mines are leaving SA.” He doesn’t mince his words. “We need to get our asses into gear and recognise that entrepreneurs build South Africa.” “Realise you are creating a legacy for your family or a business that you can sell. Your business is your pension.” Aurik’s lofty vision is backed up with a programme born from direct experience in building businesses that is imminently scaleable. “In eight weeks Aurik can launch a programme to build 1 000 entrepreneurs.” Pavlo exhorts organisations and private sector to support economic development beyond a narrow focus and simply paying taxes. “Sheer will and decisiveness can craft a better way.”
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“The biggest gap in entrepreneurship is human capital… Maths and problem solving ability” Jason Goldberg, Founding Director, Edge Growth
©MediaClubSouthAfrica.com
The IDC promotes entrepreneurship though building competitive industries. “We identify and support opportunities not addressed by the market,” says Shakeel. “Sustainability is important. The IDC invests in businesses with high potential for success.” Due diligence includes market access, management skill and capability in producing right product. “In a sense this is what distinguishes us from the banks,” says Shakeel. “Often people start having technical skills. Assume that a good product is enough, but they must generate a demand. Many don’t have the network for access to a market and cannot honor a contract. The IDC provides revolving credit facilities and mechanisms to supply a contract. We assist suppliers to government.” Attending COP17, Shakeel reveals opportunities for entrepreneurs to participate in the green economy. “South Africans can look overseas for opportunities to replicate here.” The IDC has an Energy Efficiency Fund. The organisation provides Prime less two percent to investors who are improving energy efficiencies.
Khula Enterprise Finance to merge with IDC small business activities Edge Growth founding director, Jason Goldberg confounds corporate mould. Asked his motivation for establishing the specialist enterprise development business, he replies: “I met God in a hammock. I was a lavish spoilt brat contemplating the meaning of life, while employed within strategy in the US. The best way to help people was studying sustainable development.” Edge Growth is a leading Enterprise Development advisory partner, spanning organisational ED strategy to SMME support services. Goldberg dismisses notions that access to markets is the main obstacle to entrepreneurship. “No, the entrepreneur finds market opportunity and creates wealth. If there’s no market where he lives, he will leave. Accessing markets is a problem, because of the way we approach ED.” Sustainable growth is the challenge. “The biggest gap in entrepreneurship is human capital Maths and problem solving ability. Poor immigrant Zimbabweans find a way of solving problems. They are
“Traditional financial institutions won’t assist businesses without a track record and no capital.” Polo Radebe, CEO, Identity Development Fund entrepreneurial; fruits of their education system.” First Rand is a funder and champion. Jason confides: “I speak to enterprises that banks can’t finance. We have networks in industries like Billiton and GoldFields helping with due diligence and attracting talent.” “Our approach is controversial. Rather than asking, ‘Is this a black man?’ then ‘Is this business going to succeed?’ we turn the questions around.” Edge Growth is committed to social and economic transformation and provides opportunities to unemployed Blacks with less education. “We created jobs for 500 Black matriculants in an early education franchise.” Over 60 percent of Industrial Development Corporation funding is directed to small and medium sized by business, by number. “To some extent this will change,” says Shakeel Meer, Divisional Executive Corporate Strategy, IDC.
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Khula Enterprise Finance makes funding available to SMMEs between R10 000 to R3-million through public and private finance partners. Willie, interim managing director, joined at an exciting time in the development finance organisation’s history. Willie confirms: “The Presidential State of the Nation address announced the merger of Khula Enterprise Finance with the South African MicroFinance Apex Fund and IDC’s small business activities.” This is a surprising development, as the fund develops micro and survivalist businesses, a different market from the IDC. Willie looks forward to a new, wholly owned subsidiary of the IDC in April 2012. “The merger enables us to integrate operational synergies. The new entity will be more efficient. The IDC has approved funding of about R920-million for three years.” Effective integration is taken seriously by the IDC, underpinning government’s commitment to create large-scale jobs. Working groups are detailing most appropriate organisational structure. This includes critical areas like front office, investment processes and HR. “The private sector plays a role, specifically in procurement and helping suppliers. More could happen if they identify an entrepreneur. Supporting SME’s is a big part of creating wealth. Rather than obligation (B-BBEE), it is important that private sector acknowledges their role in developing the economy.”
National Empowerment Fund projects in pipeline valued at R30-billion
The National Empowerment Fund has approved over R2.9-billion for funding, creating 25 000 jobs over six years,” reports Mr Setlakalane Molepo, Divisional Executive: SMME and Rural Development. Entrepreneurs struggle to access start-up capital. The NEF’s Entrepreneurship Finance package begins at R250 000. “Our Imbevo Fund provides seed capital up to R10-million and addresses this market failure.” The NEF’s mandate as a catalyst for Black Empowerment includes Enterprise Development. “Our Enterprise Development Fund addresses market failure of Black business limited by equity contribution. Instead of gearing big business to 100 percent, we utilize a ratio of 60/40, limiting exposure.”
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“Contributing three percent of net profit to this fund over five years the corporate scores a maximum of 15 points. We produce quarterly status reports.” The fund can be utilised to develop BEE suppliers. The dry cleaning business becomes a commercial entity. “Creating jobs is a deep rooted challenge,” Setlakalane concedes. “Our Strategic Projects Fund, creates value for early stage businesses from concept to bankability so capital can be raised.” The NEF’s projects in the pipeline total R30-billion. “If they are funded we create 200 to 300 000 jobs within ten years.” The Rural and Community Development Fund supports niche sectors. “The IDC funded the Amajuba Berries project. A rural community owns the project.” NEF mentorship support reduces risk of business failure, at no cost to approved businesses. “We bring the language of the rural poor into the boardroom.” - Earl Sampson, country director, Technoserve Global NGO, Technoserve, brings small scale agriculture into the formal economy. Earl Sampson, country director, considers this hugely applicable to South Africa. “We support SMMEs at any stage within construction, light manufacturing, tourism, energy and light agriculture.” Technoserve won’t run projects without markets. “But a half baked idea can be developed into a robust idea. An existing business can be developed. Rural people are at a disadvantage; with markets far away. They must find suitable products and services.” Technoserve’s entrepreneurial profile is predominantly Black businesswomen. “They have resilience. Many are survivalist and start a business, because they can’t find a job.”
©MediaClubSouthAfrica.com
“We bring the language of the rural poor into the boardroom.” - Earl Sampson, country director, Technoserve
Technoserve has partnered with Standard Bank since 2007. The business plan competition “Believe Begin Become” supports new businesses. Rigorous selection filters thousands of entries to 80 participants. “Structured training explains concepts like cash flow. On completion, participants are paired with a mentor.” Earl emphasises. “What’s the use of a business plan if you don’t know how to deliver on it?” Technoserve is supported by corporations, CSIs, enterprise development, foundations alleviating poverty, government partnerships, funding from high nett worth individuals and donations. “Supporting SMMEs is a key part of national agenda whether you like it or not,” says Earl; intentionally provocative. “We need a long-term patient view.” ‘”Corporate SA is trying, but it’s not easy or quick,” Earl says, willing to repeat this message as many times as it takes. “‘Give SMMEs the opportunity to make mistakes. Technoserve understands the world of business. We bring the language of the rural poor into the boardroom.” The National Youth Development Agency offers business loans ranging from R1 000 to R5-million. Business consultancy services vouchers enable support on bookkeeping, tendering and website development. “All young people between 14 to 35 years are assisted,” says Ms Moipone Molotsi, NYDA economic development senior manager. The Ithubalentsha Programme will be launched in 2012. “It will scale-up access of quality and sustainable enterprise development products and services by youth in peri-urban and rural areas, through an integrated approach including entrepreneurship education, training, business plan support, financing, market linkages, and mentorship to ensure sustainability.” Various marketing channels are utilized. “Outreaches at churches, learning institutions and exhibitions. Advertising through print, electronic and outdoor media and using Twitter and Facebook.” The NYDA is establishing Local Youth offices in all municipalities.
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SPECIAL FEATURE OVERVIEW
62 72
Key Sectors Overview of the key sectors in Top Performing Companies for Energy (Coal, Nuclear, Alternative), Mining (oil and Gas), Manufacturing, Agriculture, Engineering, Health, Retail, Tourism, Media, Employment (Equity, BEE), Transport Infrastructure, Banking, Investment, ICT, Government, and Education and Training
Energy ............................................................
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Mining ............................................................
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Manufacturing ..............................................
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Agriculture ...................................................
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Engineering ...................................................
75
Health..............................................................
79
Retail ...............................................................
80
Tourism ...........................................................
86
Media ...............................................................
94
Employment .................................................
95
Transport Infrastructure ...........................
99
Banking...........................................................
109
Investment ....................................................
113
ICT ....................................................................
119
Education and Training ............................
128
Government .................................................
135
(Coal, Nuclear, Alternative)
(Oil and Gas)
73
(including appliances, lighting and solar power rebates)
(including energy trading/carbon offset and responsible investment)
99
(including green technology and energy-efficient manufacturing processes)
(including green material)
(Equity, BEE)
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SPECIAL FEATURE OVERVIEW
Energy – Coal, Nuclear and Alternative
A
ccording to London-based merchant bank NextEnergy Capital CEO Stefano Sommadossi the renewable energy (or alternative energy) sector could drive economic development in South Africa and could possibly compete internationally in future, “The country has the makings of a renewable energy sector − wind, sun, technology and capability – and has enormous potential to develop and compete on a global scale,” he said at the Solar South Africa Conference, held in Johannesburg 21-22 June 2011. “South Africa can create an industry around the tariff mechanism, provided it specialises in key issues and key sectors, for example by generating energy, on or off grid, from the mining sector. South Africa has the potential to become a net exporter of energy for not only Africa, but worldwide.” Attracting investment from abroad and using existing local capital in largescale projects could also trigger technical innovation, he said. “South Africa could trigger off the next wave of opportunity in specialising in technologies, which could spin off into creating employment opportunities, and providing the base on which it could export its knowledge specialising in the application of technologies.” According to Energy Minister, Dipuo Peters, the current estimate of South Africa’s expanded nuclear power programme is about R400-billion. But even if it the cost were R1-trillion – a figure that has been widely speculated in recent months – the government would still be willing to pay this if it would benefit all South Africans, she told a media briefing at the COP17 climate summit that was held in Durban. She confirmed that the South African government is committed to playing its part in reducing greenhouse gas emissions and to move towards a low-carbon economy, but emphasised that “we cannot ignore the fact that we are a coal-rich economy, nor can we ignore the significant contribution of the coal mining industry towards the economy”.
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©iStockphoto®
Working towards low - carbon economy
According to Statistics South Africa, the coal mining sector contributed about 1.8 percent of GDP directly, she added. South African investment bank Investec and the European Investment Bank have announced a joint plan to establish a 100-million renewable energy funding facility, to promote clean energy generation and energy efficiency initiatives in South Africa in line with the government’s recent Green Economy Accord. The two entities said they would be equal partners in the programme, each contributing 50-million, and the funds would be available for disbursement to selected opportunities over three years. Projects had to “deliver sound environmental benefits and abide by accepted business, environmental, social and labour practices”.
Fast facts
• Approximately 90 percent of the country’s electricity is produced in coalfired power stations. • 65 percent of South Africa’s total energy needs are currently met through coal as the primary energy source, followed by crude oil at around 22 percent and the remaining 13 percent by gas, nuclear, hydro and renewable energy sources combined. • In 2010, South Africa had an estimated 32 billion tonnes of coal reserves, which at current local consumptions rates can last the country more than 100 years. • The core estimate of South Africa’s nuclear expansion programme is R400-billion.
Sources
http://www.engineeringnews.co.za, http://www.safrica.info
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PRIMARY/ RESOURCES/OIL & GAS – INTEGRATED CORPORATE PROFILE
www.reatilegaz.co.za
In 2006, Reatile Gaz (Pty) Limited was founded as a division of Reatile Energy and from this small beginning, Reatile Gaz has grown dramatically with highlights being the purchase of the Liquefied Petroleum Gas (LPG) business of Air Products in 2007 and the acquisition of Engen’s LPG business in 2010. In January 2010, Reatile Gaz opened the Germiston LPG Depot within the same year Reatile Energy purchased 25 percent of Egoli gas, enabling the group to find further synergies in terms of the business going forward, with future expansion opportunities being explored in other major industrial hubs nationally. The company’s vision is to be the preferred supplier of LPG, related products and services within the SADC Region. Reatile Gaz’s mission is to achieve agreed returns on investments, consistency over a five year period by: targeting selected markets and customers, organic growth through customer retention, mergers and acquisitions, smart alliances, offering innovative customer solutions without compromising HSEQ standards and core values. Reatile Gaz’s only business is LPG and every focus is directed at that business without the dilution of attention to other petroleum products and Reatile are thus able to offer individual attention to the needs of the customer. Reatile’s entry in the market introduces healthy competition, transformation and expertise in the petroleum industry. In addition to the above, Reatile Gaz has acquired cylinder-filling plants in Germiston and Blackheath Cape Town in order to service all packed LPG requirements to customers within the specific regions, with expansion plans in Chamdor Johannesburg.
SIMPHIWE MEHLOMAKULU
COMPANY INFORMATION
CHAIRMAN OF BOARD
STATISTICS/ DEMOGRAPHICS/ HISTORY
EMPOWERMENT STATUS
Year founded: 2006 as a division of Reatile Energy Founding members: Simphiwe Mehlomakulu, Leven Moodley and Sizwe Hopa Employees: 34 Branches: Gauteng (Head Office), Cape Town (Blackheath)
Black Empowerment Level: shareholding: 55% / PDSA on board of directors: 80% / Staff PDSA: 70% / Female staff: 60%
BUSINESS & FINANCE Holding company: Reatile Group
NATURE OF BUSINESS Description of activity: Suppliers of liquefied Petroleum Gas (LPG) in Bulk & Cylinders Products/services offered: Reatile Gaz is a supplier of LPG. Reatile Gaz has access through supply contracts to major refineries in South Africa allowing the company to service customers in all areas of South Africa in Bulk; the company ensure that the efficient management of cylinders and equipment leads to stability and availability in the market place Export activity: Supply offered to neighbouring countries CSI initiatives: United Cérébral Palsy Association, Mariam Makeba Home for girls, S.A Medical and Education Foundation
Empowerment rating BEE contribution level 4 Contributor - VeriCom
FAST FACTS 1. Established its own brand in the market place 2. Purchased the Liquefied Petroleum Gas business of Air Products and acquisition of Engen’s LPG business 3. Depot: Knights Germiston, Blackheath Cape Town and upcoming depot in Chamdor 4. Vision: to be the preferred supplier of LPG, related products and services within the SADC Region. 5. People are our best assets
CONTACT INFORMATION Chairman of Board: Simphiwe Mehlomakulu General Manager: Roger Rudd Commercial Manager: Andy Gouws Financial Manager: Morne Pienaar Operations Manager: Rina van Vuuren Physical address: Atterbury House, 20 Georgian Crescent, Hampton Park, Bryanston Postal address: PO Box 71874, Bryanston 2021 Telephone: +27 (0)11 514 0587 Fax: +27 (0)11 706 1694 Email: info@reatilegaz.co.za Website: www.reatilegaz.co.za
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SPECIAL FEATURE OVERVIEW
Mining (Including Oil & Gas)
S
outh Africa is a world leader in mining. The country is famous for its abundance of mineral resources, accounting for a significant proportion of world production and reserves, and South African mining companies are key players in the global industry. South Africa is the world’s biggest producer of platinum, and one of the leading producers of gold, diamonds, base metals and coal. South Africa holds the world’s largest natural reserves of gold, platinumgroup metals, chrome ore and manganese ore, and the second-largest reserves of zirconium, vanadium and titanium. There is also considerable potential for the discovery of other world-class deposits in areas yet to be exhaustively explored. The sector spans the full spectrum of the five major mineral categories, namely, precious metals and minerals, energy minerals, non-ferrous metals and minerals, ferrous minerals, and industrial minerals. The sector accounts for roughly one-third of the market capitalisation of the JSE, and continues to act as a magnet for foreign investment in the country. In 2009, coal became the largest component of South Africa’s mining industry by sales value, with total sales of R65.4-billion, followed by platinum group metals at R58-billion and gold at R49-billion - the top three minerals accounting for 71.2 percent of total mineral sales. The junior mining sector in South Africa was born of new legislation in the form of the Mining and Petroleum Resources Development Act of 2006. The law enforced a “use it or lose it” principle, stipulating that mining rights not used by mining companies to exploit minerals in the ground would revert back to the state. The dominance of the majors, including BHP Billiton, Anglo American, Impala Platinum, Anglogold Ashanti, Anglo Platinum, Goldfields, Sasol, Harmony and Kumba, is still reflected in the resources sector of the JSE. The top 13 companies by size constitute over 95 percent of the total market capitalisation of all listed mining companies. Fracking or hydraulic fracturing in the Karoo to release shale gas has become a controversial issue over the past several months.
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©MediaClubSouthAfrica.com
Magnet for foreign investment
In its sustainable development report of 2011, Sasol said natural shale gas was becoming an important feedstock that would help reduce its carbon footprint. “The emergence of shale gas as a new unconventional source of gas, combined with current and anticipated oil and natural gas price dynamics, makes a compelling case for gas-to-liquids,” Sasol Chairwoman Hixonia Nyasulu said. SAs government has imposed a moratorium on shale gas licences while it studies foreign regulations. SA may hold 485 trillion cubic feet of shale gas reserves, the fifth-largest after China, the US, Argentina and Mexico. Royal Dutch Shell, Chesapeake Energy and Statoil are studying shale gas opportunities in the Karoo.
Fast facts
In 2009, according to the Chamber of Mines of South Africa, the industry contributed: • 8.8 percent directly, and another 10 percent indirectly, to the country’s gross domestic product (GDP). • Over 50 percent of merchandise exports, if secondary beneficiated mineral exports are counted. • About 1-million jobs (500 000 directly). • About 18 percent of gross investment (10 percent directly). • Approximately 30 percent of capital inflows into the economy via the financial account of the balance of payments. • 93 percent of the country’s electricity generating capacity. • About 30 percent of the country’s liquid fuel supply. • Between 10 percent and 20 percent of direct corporate tax receipts (together worth R10.5-billion).
Sources
http://www.southafrica.info, http://www.businessday.co.za
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PRIMARY/ RESOURCES/ MINING/ COAL CORPORATE PROFILE
www.tmsgroup.co.za
Trollope Mining Services is a Level 4 BEE rated company, which is 30 percent black-owned. It was established in 1975 by Peter and John Trollope. The company provides services of opencast mining, crushing and screening, mining and rehabilitation. Traditionally the business has predominantly operated in the coal sector, currently in coal, platinum, andalusite and gold. Trollope strategic intent is to diversify into other mineral sectors, and grow geographical footprint into Africa. The company is a privately owned entity, which operates on good sound corporate practices. The company focus is customer orientated and performing at the highest levels of production and safety. Trollope takes pride in the quality of workmanship in operations through good training, and upliftment of staff in the field to maintain reputation in the industry. Trollope put a lot of effort into maintaining fleet to ensure high levels of availability with little or no reliance on our suppliers, and therefore very much self-sufficient. Trollepe Mining Service’s score philosophy is ‘business in about people’, and not just plant and equipment. The company therefore invest a lot of time and money in employees and communities. This is done through various mechanisms from external and internal to learner ships, SED programs and charity fundraising functions.
GUY HOPKINS
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1975 Founding members: PW & JW Trollope Employees: 1000 Memberships: CPHA Current customer base: Xstrata, Anglo, Exxaro, Kangra, Sumo, Rhino, Northam Plats 5 Top brands: Coal, Platinum
BUSINESS & FINANCE
Turnover: R700-million Financial year-end: June Bank: FNB & Standard bank Auditors: PKF Inc Key clients: Xstrata, Anglo, Exxaro, Kangra, Sumo
NATURE OF BUSINESS
Activity: Open cast Mining, Crushing and Screening, Rehabilitation, Civils Products/services offered: Mining Industry
TRAINING & CSI
Training programmes: Civil and Mining Skills CSI initiatives: Various projects
MANAGING DIRECTOR
EMPOWERMENT STATUS Black Empowerment Level: Shareholding: 30% / executive directors 5%-25% / total staff: >50.1%
FAST FACTS
1. Environmental Health & Safety Standards: BBS Award 2. It was established in 1975 by Peter and John Trollope 3. Empowerment rating: Level 4 – Ardent B-BBEE Verification Agency 4. Currently employs over 1 000 people 5. The business has predominantly operated in the coal sector
CONTACT INFORMATION Managing Director: Guy Hopkins Financial Manager: Colleen Sleigh Commercial Manager: Geoff Relton Human Resources Manager: Johan Momberg Physical address: Farm Elandsfontein 412JR, Ekurhuleni Postal address: PO Box 10046, Fonteinriet 1464 Telephone: +27 (0)11 281 6000 Fax: +27 (0)11 281 6017 Email: admin@tmsgroup.co.za Website: www.tmsgroup.co.za
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PRIMARY | RESOURCES/ MINING/ OTHER MINERAL EXTRACTORS & MINES CORPORATE PROFILE
www.angloamericankumba.com
Anglo American’s South African iron ore business, Kumba Iron Ore Limited is a leading value add supplier of the highest quality iron ore to the global steel industry. It has been mining iron ore in South Africa, in one form or another, for over 70 years. Kumba is a pure-play iron ore company, extracting iron ore from mines in the Limpopo and Northern Cape provinces of South Africa, with corporate offices in Gauteng. It operates two open cast mines, Sishen and Thabazimbi, with a third, Kolomela, currently in the development phase. The company is the fourth largest supplier of seaborne iron ore in the world, exporting more than 34 million tonnes per annum to steelmakers in Europe, the Middle East, and Asia. Kumba has reserves of more than one billion tons of high quality haematite. It is a fully empowered company in terms of the 2014 equity ownership requirements set out in the South African Mining Charter. Shareholders include Anglo American 63 percent, the Industrial Development Corporation 13 percent and minorities 24 percent. In gearing to maintain its position as a leader in iron ore mining and beneficiation, Kumba is committed to creating a stimulating and rewarding workplace, offering progressive training and development while creating ownership options for its staff through Envision – the employee share participation scheme. Safety and occupational health, human resources, employment equity, community development, and limiting the company’s environmental impact are at the heart of Kumba’s approach to enabling sustainable development. Kumba’s role in development includes interventions designed to alleviate poverty, building infrastructure and supporting community development. Development programmes are guided by Kumba’s social and labour plans, company policies and strategies, and interaction with all levels of government and community representatives. CHRIS GRIFFITH
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY Year founded: 2006 Employees: 5 851 Branches: Two opencast mines – Sishen Mine (Northern Cape), Kolomela Mine in development (Northern Cape) and Thabazimbi Mine (Limpopo)
BUSINESS & FINANCE
Turnover: R38 704-million Operating profit: R25 131-million Net profit: R18 289-million Financial year-end: 31 December Subsidiaries: Sishen Iron Ore Company (Pty) Limited Holding company: Anglo American Bank: Absa Auditors: Deloitte JSE listing & date: November 2006 Key clients: Nippon Steel (Japan), Bao Steel, Voestalpine( Austria), POSCO (South Korea), Salzgitter, Thyssen Krupp (Germany)
CONTRACTS & AWARDS
Recent awards: Top 500 Companies (sector leader – metals and minerals); Sunday Times, Business Times Top 100 Awards (runner up); Nedbank Capital Green Mining Awards (Anglo Zimele Small Business Hub – joint winner of the socio-economic category). 2010: African Access National Business Awards – Top Performing Company of the Year; Chief Executive Chris Griffith –Top Businessman of the Year; Environment, Sustainability and Governance Award; and Exporter of the Year (honourable mention). 2011: African Access National Business Awards-fast growth award; Top Performing Company of the year. Nedbank Green mining awards-joint winner; Socio-economic catergory; Winner-sustainability catergory
CHIEF EXECUTIVE OFFICER
TRAINING & CSI
Training programmes: Young Talent Pipeline (engineering and geology skills) – 116 students in total; MQA accredited training facility for technical and functional training at Sishen (683 learnerships) Empowerment initiatives: Training people from the community in civil trade through the Tshipi and Itereleng skills development centres at the mines; Anglo Zimele small business start-up fund. Corporate social investment initiatives: Rural empowerment (Bomme Itsoseng); improving healthcare (Ulysses Gogi Modise Wellness Clinic); improving education (from pre-primary to tertiary).
EMPOWERMENT STATUS
CONTACT INFORMATION
Black Empowerment Level: shareholding: 25.1%-50% / executive directors/ senior management: 5%-25% /total staff: 25.1%50% Gender Empowerment Level: executive directors/senior management: 5%-25% / total staff: 5%-25%
CEO:Chris Griffith CFO: Vincent Uren Executive Head Public Affairs:
FAST FACTS
Executive Head Projects: Francois Louw Executive Head Safety & Sustainable Development: Alex Mgadzah Executive Head Technical Services:
1. Top 20 on JSE market capitalisation 2. Founded in 2006 3. Enjoys a turnover of R38 704-million 4. Sector leader in Metals and minerals for the Top 500 publication 5. 10th in the Ernst & Young excellence in corporate reporting 2011
Yvonne Mfolo
Global Head Iron Ore: Marketing & Logistics:
Timo Smit
Executive Head Human Resources:
Virginia Tyobeka
Christo van Loggerenberg
General Manager: Sishen Mine: Andrew Loots General Manager: Thabazimbi Mine: Conelia
Holtzhausen
General Manager: Kolomela Mine:
Aart van den Brink
Company Secretary: Vusani Malie Physical address: Centurion Gate, 124
Akkerboom Street
Postal address: PO Box 9679, Centurion 0046 Telephone: +27 (0)12 683 7000 Website: www.angloamericankumba.com
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A BRIGHT IDEA
BECOMES A PROCUREMENT INNOVATION
BEE Inform have partnered with the Chris Hani District Municipality to develop a new Online Procurement Portal. This landmark software has application in both the public and the private sector. The system has been specifically designed for the South African business arena, and factors in all relevant information and supporting documentation, allowing for an open and seamless selection of vendors and service providers. Scorecards, accreditations, licenses and verification procedures are all managed on one system, with a level of automation not seen before. Whilst this innovation has already been taken up by the Chris Hani District Municipality, with more rollouts are expected soon.
For more information contact Gavin Fletcher on +27 (0)84 587 9990 or visit www.beeinform.co.za
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CONSTRUCTION & BUILDING MATERIALS/ OTHER CONSTRUCTION CORPORATE PROFILE
www.edwin.co.za
Edwin Construction is one of the largest black empowered civil, roads and earthworks companies. Established in 1997, it specialises in roads and earthworks and general civil construction activities. The company’s strategic intent is to optimise its existing assets and gradually increase the size of its businesses through organic growth, joint ventures and acquisitions. The company is recognised as an equal opportunity company with training and upliftment for its employees as part of its culture. Edwin Construction is proud to be part of the Ilembe consortium which has completed construction of the new King Shaka International Airport in Durban, KwaZulu-Natal. The airport forms part of the planned Dube Tradeport Industrial Development Zone, valued at R7.2-billion. Edwin Construction is also proud to be part of the Free State Provincial Government’s ‘Pothole Free Initiative’. The initiative is driven by the Department of Police, Roads and Transport. The contract is valued at R1.5-billion and includes the repair, construction and rehabilitation of various provincial roads. The company has established seven quarries that ensure it contributes to the economy of the province while upgrading the standard of their road network. At the same time, Edwin Construction is also addressing the job creation crisis in the province.
EDDIE MAILA
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY Year founded: 1997 Founding member: Eddie Maila Employees: 1 800 Memberships: SAFCEC
BUSINESS & FINANCE
Budget Turnover: R600-million Operating profit: R103-million Financial year-end: June Holding company: Edwin Construction Bank: Absa Corporate, Merchant Bank, Standard Bank Corporate, Investec Auditors: BDO Spencer Steward Inc. Customer base: Mining houses, national and provincial government departments Major accounts: SA National Roads Agency, Road Agency Limpopo, Mpumalanga Provincial Government (Department Roads and Transport), North West Department Transport, Roads and Community Safety, Graspan Colliery, Free State Provincial Government Department Police Roads and Transport)
NATURE OF BUSINESS
Activity: Civil engineering, roads and earthworks and contract mining company offering construction services
CHIEF EXECUTIVE OFFICER
TRAINING & CSI
Training programmes: Engineering skills training, generic training and entrepreneurial training
EMPOWERMENT STATUS
Shareholding: >50.1% / executive directors: >50.1% / total staff: >50.1% Empowerment rating: Level 2 Contributor – EmpowerLogic BBBEE Verification Agency
FAST FACTS
1. Founded in 1997 2. A member of SAFCEC 3. Enjoys a profit of R103-million per year 4. One of the largest black empowered civil, roads and earthworks companies 5. Aims to optimise its existing assets and gradually increase the size of its business through organic growth
CONTACT INFORMATION CEO: Eddie Maila General Manager: Richard Smith Financial Director: Mark Scates Commercial Manager: Geoff Kearns Human Resources Manager: Wayne Reddie Physical address: 3 Pressburg Road, Foundersview North, Modderfontein Postal address: PO Box 8692, Edenglen 1613 Telephone: +27 (0)11 524 7000 Fax: +27 (0)11 524 7001 Email: information@edwin.co.za Website: www.edwin.co.za
CONTRACTS & AWARDS
Major contracts: Major rehabilitation of various free state roads & major strategic provincial roads in Limpopo
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Sustainability is the buzzword on on everyone’s lipslips – but Sustainability is the buzzword everyone’s – but we’re about far more than lip service. We’re about providing we’re about far more than lip service. We’re about providing quality products andand technical back up. up. We’re about quality products technical back We’re about upholding the kind of sustainability that takes into account upholding the kind of sustainability that takes into account whole lifecycle assessment andand the the triple bottom line. We’re whole lifecycle assessment triple bottom line. We’re about working towards a common goal withwith designers, about working towards a common goal designers, developers andand owners to create buildings thatthat useuse lessless developers owners to create buildings energy, less water and generate less waste and carbon energy, less water and generate less waste and carbon emissions. We’re about building for for the the future. AfriSam emissions. We’re about building future. AfriSam is committed to responsible environmental stewardship is committed to responsible environmental stewardship by by reducing ourour Carbon Footprint andand leading thethe wayway reducing Carbon Footprint leading in in developing eco-friendly products, promoting green developing eco-friendly products, promoting green building initiatives andand making a sustainable difference. building initiatives making a sustainable difference.
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BUILDING & CONSTRUCTION MATERIALS/ OTHER CONSTRUCTION CORPORATE PROFILE
www.umso.co.za
Umso Construction (Pty) Ltd is a growing construction and engineering services company that was founded in 1996. Over the past 15 years, Umso Construction (Pty) Ltd has had a formidable presence within the industry. In 2004, the company was transformed to a majority black owned by the current stakeholders. The company has established its footprint in the Eastern Cape Province as well as thoughout the country. Umso Construction (Pty) Ltd has taken significant steps to alleviate skills shortages through constant training while its caliber incorporates a delivery system of the highest order. As part of the general Civil Engineering services provided by Umso Construction (Pty) Ltd, the company has developed specific expertise in the construction of roads, water and sewer reticulation, concrete structures, bridges and box culverts. Umso Construction’s management philosophy is to develop lasting customer relationships with clients and to guarantee repeat business. This is achieved by ensuring that the company consistently meets agreed requirements with regard to specification, safety time and cost. The vision of Umso Construction (Pty) Ltd is to build a company whose purpose and sole existence is embedded in its people’s advancement and delivery of projects to a greater mass of the region. The mission of the company is to conduct its business and execute projects with distinct attention and excellence to prescribed specification and uncompromised quality. The aim of the company is to service all clients with an unhindered focus and ensure that this is achieved with minimal environmental impact. The occupational health and safety of all participants is Umso Construction (Pty) Ltd’s foremost concern and with this in mind, systems and procedures are continuously enhanced. The company is committed to all South Africans and the mechanisms are designed to redress the injustices of the past and at all times show the company as visible and functional in its conduct which enforces Umso’s commitment to employment equity and broad-based black economic empowerment (B-BBEE).
RAVI MOODLEY
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1996 Employees: ±1 000 Branches: Six Memberships: SAFCEC Current customer base: Municipalities (Metro, District and Local), Department of Roads & Public Works, organs of state entities (Transnet, SANRAL, infrastructure agencies such as IDZs), private sector
MANAGING DIRECTOR
TRAINING & CSI
Activity: Civil Engineering and Construction Products/services offered: Engineering and Construction services: roadworks, road expansion, bridges, haulage, stockpiling, concrete water retaining structures, water purification and water reticulation, concrete and earth dams.
Training programmes: Committed to the transfer of skills through on-the-job-training, mentorship and constructive feedback Employee incentive schemes: Developing and training employees at all levels so they can reach their full potential, with a particular focus on those who were previously disadvantaged Empowerment initiatives: Participation in community development projects where local sub-contractors are given preference and are invited and assisted to price all sub-contracts and promote enterprise development CSI initiatives: Supports school educational programmes, orphanages and old-age homes, community sports programmes, child-headed homes support programmes, family nutrition programmes and community awareness programmes
CONTRACTS & AWARDS
EMPOWERMENT STATUS
Environmental health & safety standards: Committed to ensuring the highest Safety, Health and Environmental Standards (SHE) Major Contracts: Construction of Ring Road (Phase 1&2) and Dedisa Road, in Coega IDZ, Port Elizabeth, Eastern Cape (R83.46-million), Gauteng Freeway Improvement Project Package E – 10% JV participation, Johannesburg, Gauteng (R2.08-billion), Olifants River Bridge & Road near Penge – Sekhukhune, Limpopo (R46.7-million). Awards: 2009 FEM Award of Excellence – 2nd Place
Black Empowerment Level: shareholding: >50.1% / executive directors: >50.1% / non-executive directors: 25.1%-50% / total staff: 5%-25%
NATURE OF BUSINESS
FAST FACTS
1. Founded in 1996 2. Has a staff complement of approximately 1 000 3. Operates from six branches 4. Committed to the transfer of skills through onthe-job-training, mentorship and constructive feedback 5. Aims to develop and train employees at all levels so they can reach their full potential
CONTACT INFORMATION Managing Director: Ravi Moodley Directors: Tollo Nkosi and Peter Jung Financial Manager: Pieter Haasbroek Human Resources Manager: Nathaniel Kamané Physical address: 25 Ray Craid Crescent, Beacon Bay, East London 5241 Postal address: PO Box 2394, Beacon Bay 5205 Telephone: +27 (0)43 748 4747 Fax: +27 (0)43 748 4677 Email: info@umso.co.za Website: www.umso.co.za
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SPECIAL FEATURE OVERVIEW
Manufacturing
S
outh Africa has developed an established, diversified manufacturing base that has shown its resilience and potential to compete in the global economy. The manufacturing sector provides a locus for stimulating the growth of other activities, such as services, and achieving specific outcomes, such as employment creation and economic empowerment. Agriculture contributes four percent to South Africa’s gross domestic product (GDP) and consists largely of cattle and sheep farming, with only 13 percent of land used for growing crops. South Africa’s automotive industry is a global, turbo-charged engine for the manufacture and export of vehicles and components. The sector accounts for about 10 percent of South Africa’s manufacturing exports, making it a crucial cog in the economy. The year is heading for a good finish with November new vehicle sales showing an improvement of 11.7 percent over that of the same month last year. The total sales for the past 11 months are 16 percent ahead of the corresponding period in 2010. The year to date export sales reflect an improvement of 17 percent. South Africa currently exports vehicles to over 70 countries, mainly Japan (around 29 percent of the value of total exports), Australia (20 percent), the UK (12 percent) and the US (11 percent). African export destinations include Algeria, Zimbabwe and Nigeria. Vehicle manufacturers such as BMW, Ford, Volkswagen, Daimler-Chrysler and Toyota have production plants in the country. South Africa’s chemical industry is of substantial economic significance to the country, contributing around five percent to the country’s GDP and approximately 25 percent of its manufacturing sales. The South African information technology (IT) industry growth outstrips the world average. The country’s established and sophisticated indigenous information and communications technology (ICT) and electronics sector comprises more than 3 000 companies and was ranked 22nd in 2001 in terms of total worldwide IT spend.
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©MediaClubSouthAfrica.com
Globally competitive manufacturing
South Africa’s large, well-developed metals industry, with vast natural resources and a supportive infrastructure, represents roughly a third of all South Africa’s manufacturing. It comprises basic iron ore and steel, basic non-ferrous metals and metal products. The iron and steel basic industries involve the manufacture of primary iron and steel products from smelting to semi-finished stages. Primary steel products and semi-finished products include billets, blooms, slabs, and forgings, reinforcing bars, railway track material, wire rod, seamless tubes and plates. Since 1994, about US$900 million has been spent on modernising and upgrading the South African textile industry, making it efficient, internationally competitive, and ready to become a major force in the world market. Exports account for R1.4-billion for apparel and R2.5-billion for textiles, mostly to the US and European markets.
Fast facts
• In 2010 the Mercedes Benz plant in East London, South Africa won the J.D. Power and Associates’ Platinum Award for the best manufacturing plant in the world, supplying vehicles in the US market. • South Africa sold $1.8-billion worth of cars to the US in 2009, putting it ahead of Sweden and Italy as supplier to the US auto market. • Ranked the world’s 19th largest steel producing country in 2001, South Africa is the largest steel producer in Africa (almost 60 percent of Africa’s total production).
Sources http://www.southafrica.info, http://www.mbendi.com, http://www.bizcommunity.com
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SPECIAL FEATURE OVERVIEW
Agriculture
S
outh Africa has a dual agricultural economy, with both welldeveloped commercial farming and more subsistence-based production in the deep rural areas. Since the country’s first democratic elections in 1994, the government has been working to develop small-scale farming. Agricultural activities range from intensive crop production and mixed farming in winter rainfall and high summer rainfall areas to cattle ranching in the bushveld and sheep farming in the arid regions. Maize is the most widely grown crop, followed by wheat, oats, sugar cane and sunflowers. Covering 1.2-million square kilometres of land, South Africa is one-eighth the size of the United States. It has seven climatic regions, ranging from Mediterranean to subtropical to semi-desert. This biodiversity favours the cultivation of a highly diverse range of agricultural products, from deciduous, citrus and subtropical fruit to grain, wool, cut flowers, livestock and game. While 13 percent of South Africa’s land can be used for crop production, only 22 percent of this is high-potential arable land. The most important limiting factor is the availability of water. Rainfall is distributed unevenly across the country, with some areas prone to drought. Almost 50 percent of South Africa’s water is used for agriculture, with about 1.3 million hectares under irrigation. Not only is South Africa self-sufficient in virtually all major agricultural products, but it is also a net food exporter. Farming remains vitally important to the economy and development of the southern African region. Farming contributes some 8 percent to South Africa’s total exports. The largest export groups are wine, citrus, sugar, grapes, maize, fruit juice, wool, and deciduous fruit such as apples, pears, peaches and apricots. Other important export products are avocados, dairy products, flowers, food preparations, hides and skins, meat, non-alcoholic beverages, pineapples, preserved fruit and nuts, sugar, and wines. South African agriculture and agribusiness have a number of
©MediaClubSouthAfrica.com
Feeding the nation
competitive advantages, such as a world-class infrastructure, counterseasonality to Europe and the US, competitive input costs and favourable trade agreements, which make the country both an important trading partner and a viable investment destination. In terms of infrastructure, the country boasts four deep-water ports, three international airports, a network of roads and railways, well-developed cold chain facilities and a sophisticated financial sector. South Africa’s counterseasonality to Europe, the country’s primary export market for horticultural and floricultural products, is a major competitive advantage. South Africa is the closest major southern hemisphere producer of horticultural and floricultural products to Europe, and has significantly shorter shipping times than its rivals. While South Africa boasts infrastructure comparable to firstworld countries, its cost structures remain highly advantageous: electricity is still relatively inexpensive and labour rates remain competitive. And South Africa’s agriculture and agribusiness sectors benefit from increased market access to its key trading partners, the EU and the US, as well as to subSaharan countries, through a number of beneficial trade agreements. In addition, a number of high-growth niche markets are emerging, such as herbal beverages and luxury seafoods.
Fast Facts
• South Africa is among the world’s top five exporters of avocados, grapefruit, tangerines, plums, pears, table grapes and ostrich products. • South Africa has almost 3 000 kilometres of coastline which is commercially used both for conventional harvesting and for mariculture and aquaculture. • Farming contributes some 8 percent to South Africa’s total exports.
Sources
http://www.southafrica.info, http:/www.gov.za 1 2 TH E D I T I O N T P
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CORPORATE PROFILE ELECTRONIC & ELECTRICAL EQUIPMENT/ ELECTRICAL EQUIPMENT
www.m-tec.co.za
Since its inception 100 years ago, Malesela Taihan Electric Cable (M-TEC) has emerged and developed from humble beginnings into one of South Africa’s renowned market leaders and manufacturer’s of power and optical fibre cables. Steady growth and the support from its overseas partners, namely Taihan Electric Wire Company in Seoul, Korea, one of the world’s top 10 cable manufacturers, has made it possible for the company to expand and improve its operations to become the world-class manufacturer it is today. M-TEC has had a proud and eventful record of growth and achievements, which marks many years of invaluable contributions on the part of its workforce as well as increased economic activity that clearly influenced the company’s success thus far. The demand for the company’s power, optical fibre and communication cables has progressively increased, and it has been particularly gratifying that all restructuring and expansions that took place over the years, have been carried out successfully despite fierce competition experienced in the wire and cable industry. The company has developed into a major employer in Vereeniging, employing just over 500 workers. M-TEC employees are a representative figure of a vast variety of skilled employees. They are a representative of workers whose diligence, dedication and perseverance has resulted in a consecutive record profit achieved over recent years. These qualities form the basis on which M-TEC can rely on for its future growth and prosperity. Vision: To help the world become closer and brighter. Mission: M-TEC aims to ensure customer satisfaction with its best services in time. HAN KEUN LEE
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1911 Founding member: Sammy Marks Employees: 500 Head office: Vereeniging Trade affiliations: Vereeniging Business Forum, SADC Memberships: SAEEC, Association of Electric Cable Manufacturers New products: Copper telecommunication cables, data cables and RF cables
BUSINESS & FINANCE
Financial year-end: June Bank: Absa Major accounts: Telkom, Eskom, Transnet
NATURE OF BUSINESS
Activity: Manufacturing Products/services offered: Copper, aluminium, power cables, optical fibre cables, optical ground fibre wire, copper telecommunication, data cabling, radio frequency cables, GP housewire and welding wire Export activity: Botswana, Malawi, Ghana, Lesotho, Swaziland, Namibia, Uganda, Madagascar, Mauritius
CONTRACTS & AWARDS
Industrial standards: ISO 9001: 2000, ISO 14001, NOSA 5 Star Grading System
TRAINING & CSI
Training: M-TEC’s investment in training constitutes almost 20 percent of its payroll. The company’s training programmes are focused on artisans, power
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CHIEF EXECUTIVE OFFICER
cable manufacturing, various other learnerships and apprenticeships.
CSI INITIATIVES
M-TEC continues to be an essential catalyst in the development process of the Vaal Triangle community and provides support in the following areas: Co-sponsor of Telkom Centre of Excellence research project, provides bursaries to disadvantaged students, provides a 24-hour healthcare clinic to its employees among other health focused related services, and assists with funding of local community service projects.
EMPOWERMENT STATUS
Committed to ensuring compliance with transformational objectives and empowerment of previously disadvantaged individuals takes place at an accelerated pace. Buoyant economic conditions have given M-TEC the opportunity to reinvest in its local community from where it draws its employees.
FAST FACTS
1. A black economic empowered company 2. Traded as the Union Steel Corporation of South Africa 3. Affiliation with overseas partners has ensured that skills transfer and technical expertise form part of M-TEC’s transformation into a world-class manufacturer 4. Achieved a competitive global environment by increasing efficiency in products manufactured 5. Grants financial support to non-profit organisations towards various CSI projects
CONTACT INFORMATION CEO: Han Keun Lee Chairman: J Madungandaba Executive: Planning & Strategy: DS Shim Executive Director: Human Resources: GI Mafereka General Manager: Marketing & Sales: H Diedericks Physical address: Steel Road, Peacehaven, Vereeniging, Gauteng Postal address: PO Box 1643, Vereeniging 1930 Telephone: +27 (0)16 450 8200/8000 Fax: +27 (0)16 450 8202/8252 Email: marketing@m-tec.co.za Website: www.m-tec.co.za
SPECIAL FEATURE OVERVIEW
Engineering
F
or over 130 years, South Africa’s mining industry has provided the critical mass for the development of a number of other world-class industries – energy, financial services, water services, engineering services, specialist seismic, geological and metallurgical services – that either supply the mining sector or use its products. Apart from its prolific mineral reserves, South Africa’s strengths include an extremely high level of technical and production expertise, and comprehensive research and development activities. The country has world-scale primary processing facilities covering carbon steel, stainless steel and aluminium, in addition to gold and platinum. It is also a world leader of new technologies, such as a ground-breaking process that converts low-grade superfine iron ore into high-quality iron units. However, it is now common cause that in South Africa we are faced with a chronic skills shortage in the engineering sector, which will inevitably undermine our capacity for world-class service delivery in many economic sectors. We are faced with a multi-faceted problem in this respect, including factors such as the historical education legacy in South Africa, where skills were disproportionally developed in the population.
The problem is exacerbated by:
• A global demand for skills in this sector, with the resultant global mobility of these skills. • The deficiencies in the present school system and in particular the low numbers of learners with sufficient grade levels in mathematics and science to undertake tertiary education in the engineering sector. • The collapse of traditional artisan training. • An inadequate contribution through the SETAs. These resources and skills related problems are reflected across the industrial and engineering sector in South Africa, confronting us with a huge international challenge, and global competition for a finite quantity of these requirements.
©MediaClubSouthAfrica.com
World leader of new technologies
By way of illustration, in presenting their interim results in March 2007 in Johannesburg, Sasol reported “moderate delays and increased costs” on certain of their projects, owing to a global shortage of engineering and construction resources. They provided interesting figures, citing their internal studies on some 184 projects with a value of R62-billion that would materialise over the next few years. These studies indicated that projects were likely to take some 11 percent longer to complete than first anticipated. Sasol CEO Pat Davies was reported as saying that a recently released international benchmark suggested that projects indexed at a cost of 100 in 2002, came in 60 percent higher in 2005 and were likely to be indexed at 180 by 2008. The South African government has recognised this critical issue and has started to address the problem. In 2008 certain South African tertiary institutions were allocated R48-million to boost the output of engineering graduates. The Steel and Engineering Industries Federation of South Africa (Seifsa) is taking steps to tackle the artisan shortage in South Africa by implementing training programmes that have the potential to make a substantial difference to the industry over the next four to five years.
Fast Facts
• Comparative figures indicate that the USA produces of the order of 380 engineers per million people, China 225 million, India 95 million, and South Africa about 45 million. • Western Europe, North America, India and China have between 130 and 450 people per engineer, only one out every 3200 South Africans is an engineer, which represents between a 10 to 20 times disadvantage. • Taiwan, which has half the population size of South Africa, produces about 10 times the number of graduate engineers as South Africa.
Sources
http://www.nersa.org.za , http://www.southafrica.info, http://www.engineeringnews.co.za
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GENERAL INDUSTRY/ ELECTRONIC & ELECTRICAL ELECTRICAL EQUIPMENT CORPORATE PROFILE
www.cbi-electric.com
CBI-electric: low voltage is a supplier of electrical protection and factory automation solutions for global applications. These solutions include products such as, Miniature Circuit Breakers, Moulded Case Circuit Breakers, specialised application Circuit Breakers, Industrial Controls and Automation equipment, Medium Voltage Transformers and Switchgear and the integration of this equipment as required by customers. CBI is also the only Circuit Breaker manufacturer on the African continent, specialising in the design, and manufacture of Circuit Breakers for Equipment in global applications such as UPS, Telecoms, High Speed Railway Signalling and Rolling Stock. These unique solutions provided for sophisticated applications require in-house testing and certification to ensure complete control over product quality, and ensure the products meet the safety certificate approvals from safety approval authorities in Canada (CUL), the United States (UL), Europe (CE), Germany (VDE), Ukraine (Ukrost), Russia (RUS), China (CCC), Australia (AS) and South Africa (SANS). The manufacturing of components is done in Elandsfontein, Johannesburg while the assembly operations are located in Lesotho. By maintaining an integrated network of branches located throughout Southern Africa, in addition to representation in the USA, Australia, Europe and agencies in the Far East, CBI can supply a complete solution globally, as product availability is key to the successful solution implementation at application level. We also hold agencies for a number of the world’s leading technology manufacturers including Eaton from Europe and Mitsubishi Electric from Japan. The success of CBI is evident in its phenomenal growth over the past six decades and can only be contributed to the quality culture instilled at CBI. The quality focus of the organisation is geared towards the delivery of reliable, cost effective solutions and customer service. Our strategic global partnerships rely on our ability to leverage these international Brands through our knowledge of the local market and for global solutions with unique South African products.
CHRIS OLIVER
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY Year founded: 1949 Founding members: Heinemann Electric Company Trenton, New Jersey, USA Employees: 1 400 Distribution: Southern Africa, Europe; the Far East, North America and Australia Trade affiliations: AMEU, ECA Memberships: AMEU, SAIEE, SEIFSA, ECA, SAPOA, SAEEC
BUSINESS & FINANCE
Financial year-end: September Subsidiaries: CBI Lesotho (Pty) Ltd, CBI-electric: Australia, CBI-electric: North America Holding company: Reunert Bank: Nedbank Auditors: Deloitte Key clients: Africa: Bidvest, ESKOM, Transnet, Anglo Gold, Anglo Ashanti, Impala Implats, SASOL, MTN, Umeme (Uganda) and BPC (Botswana). Globally: Emerson, Hewlett Packard, IBM, Motorola, Nokia, Erickson and Poryan (China)
NATURE OF BUSINESS
Products/services offered: CBI has an extensive range of Circuit Breakers for Equipment and specialised applications, Miniature Circuit Breakers and Moulded Case Circuit Breakers, advanced Electronic Residual Current Devices, Metering products and Wiring Accessories. CBI’s product offering also includes Medium Voltage Metal-Clad Switchgear, Miniature Substations, Pole Mounted Distribution Transformers, Power Transformers, High-voltage Switchgear, complete Outdoor
MANAGING DIRECTOR
Substations, Industrial Controls and Automation equipment, Process Control, and Automation Systems Integration
CONTRACTS & AWARDS
Industrial standards: EN 29001 Environmental health & safety standards: Alexander Forbes rated ISO rating: ISO 9001:2008 Certification Recent awards: Top Performing Companies Joint ventures: CBI is the authorised distributor for Mitsubishi Electric and Eaton Electrical Products. Recent exhibitions/ trade shows/ conventions: AMEU Convention 2011, and Process Show 2011.
TRAINING & CSI
Training programmes: The Commercial Advancement Training Scheme (CATS), Artisan Trainings, and Toolmaker Apprenticeships. CSI initiatives: CBI supports the Engineering and Electrical trades by donating products to universities and colleges for educational purposes.
FAST FACTS
1. CBI-electric: African cables and CBI-electric: aberdare atc telecom cables (Pty) Ltd form part of CBI-electric Group 2. CBI is the only manufacturer of circuit breakers on the African continent 3. CBI has the ability to design and manufacture products to required specifications for specialised applications 4. CBI has been in existence for more than 60 years 5. CBI is fully owned by Reunert
CONTACT INFORMATION Managing Director: Chris Oliver Financial Director: Brian Shaw Marketing Executive: Louis Blom Physical address: Tripswitch Drive, Elandsfontein, Gauteng1401 Postal address: Private Bag 2016, Isando 1600 Telephone: +27 (0)11 928 2000 Fax: + 27 (0)11 392 2354 Email: lowvoltage@cbi-electric.com Website: www.cbi-electric.com Toll-free/ call centre/ customer care number: 0860 BREAKR
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CORPORATE PROFILE HEALTH/ NON CYCLICAL CONSUMER GOODS
www.bestmed.co.za
The mission of Bestmed is to operate a non-profit mutual medical scheme in terms of the Act, in a financially responsible manner, so as to give its members cover for their healthcare expenses by, using members’ contributions and other income effectively and wisely, operating and administrating one or more benefit options and/ or schemes, striving for a balanced growth in membership, rendering healthcare services and negotiating with providers of service for the supply of high quality, costeffective services. Bestmed’s core values, is to pursue the interests of its members, participating employers and service providers by managing the affairs of the Scheme effectively on an innovative, ethical and moral basis. Bestmed maintains a good relations with all interest groups; in accordance with accepted commercial practices and economic norms; and by using expert and motivated employees and appropriate technology. The Bestmed product offering provides extensive benefits in a number of options that meet the unique and individualistic healthcare needs of its members. Products range from capitation products and hospital plans to comprehensive and classic cover for all the healthcare needs of our valued members. It is therefore possible to select the most appropriate option within the provisions of a predefined budget. Bestmed is a mutually owned not for profit scheme of which 58 percent of its members are black. Bestmed has made huge strides in employment equity since 2000. The company is well represented in terms of black managers and is looking to fast track certain individuals within the company to develop their full potential. The company also has a BEE procurement strategy in place.
DRIES LA GRANGE
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY Year founded: 1964 Founding members: George Abrahams Employees: 24 Branches: 4 Trade affiliations: Council of Medical Schemes Memberships: 71 000+ Current customer base: Private Market, Individual and Corporate New products: Pace 2
BUSINESS & FINANCE
Turnover: R2.180-billion (Per annum) Operating profit: R124-million (Net surplus) Net profit: R76-million Financial year-end: December Market share: 3.05% Bank: Absa Auditors: PriceWaterhouseCoopers Current customer base: Private Market, Individual and Corporate Key clients: Comprising of more than 200 corporate clients inter alia, UNISA, University of Pretoria, ESKOM, Telkom, CSIR, Sanlam and LaFarge
NATURE OF BUSINESS
Description of activity: Medical Aid Scheme Products/services offered: Medical Aid benifit options
CONTRACTS & AWARDS
Recent exhibitions/ trade shows/ conventions: Launch New Brand Identity, Annual General Meeting, Chairperson’s ball and Product Launch 2012
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CHIEF EXECUTIVE OFFICER
TRAINING & CSI
Training programmes: Customer Intimacy, The Voice Clinic and Image management Employee incentive schemes: Performance Bonus CSI initiatives: ACE Community Marathon, Vaal University of Technolgy radio station, Vaal University of Technology HIV/AIDS project , Unisa women empowerment, UNISA Nursing development bursaries, Jacaranda, Health Tips, Hello Doctor, and lifestyle and preventitives
FAST FACTS
1. Currently 67 percent of all staff are black 2. Products: Beat 1, 2 and 3, Pace 1, 2, 3, 4 and Pulse 1 and 2 3. Bestmed operates a non–profit mutual medical scheme in terms of the Medical Schemes Act 4. All unused funds in your personal savings account are transferred to the next benefit year 5. Have been in operation for more than 47 years
CONTACT INFORMATION CEO: Dries la Grange COO: Alan Fritz Executive: Service Providers: Jan Meiring Physical address: 1st Floor, Block B, The
Woods, 41 de Haviland Crescent, Persequor Techno Park, Brummeria Postal address: PO Box 2297, Pretoria 0001, South Africa Telephone: +27 (0)12 472 6000 Fax: +27 (0)12 472 6500 Email: service@bestmed.co.za Website: www.bestmed.co.za Toll-free / call centre / customer care number: 086 000 2378
SPECIAL FEATURE OVERVIEW
Healthcare for the people
H
ealthcare varies from the most basic primary healthcare, offered free by the state, to highly specialised hi-tech health services available in both the public and private sectors. The private sector spends around R66-billion to service about 7 million people, while the rest of the population depends on R59-billion spent through the public health sector. The bulk of health sector funding comes from the South Africa’s National Treasury. The budget of the Department of Health grew by 15.3 percent from R21.7-billion in 2010/11 to R25.7-billion in 2011/12. Policy areas that received additional funding included: • the HIV and AIDS Conditional Grant • the Hospital Revitalisation Conditional Grant • the Mass Measles Immunisation Campaign • stabilising personnel expenditure • improving the conditions of service for employees in the department, including the National Health Laboratory Service and South African Medical Research Council. Total expenditure on the comprehensive HIV/Aids Conditional Grant will amount to R26.9-billion over the medium term, based on an increase in the number of people on treatment from 1.2 million in 2011 to 2.6 million by 2013/14. Aids and other poverty-related diseases like tuberculosis and cholera are placing a tremendous strain on South Africa’s healthcare system. HIV/ Aids poses the biggest threat by far, with an estimated 6 million South Africans expected to die from Aids-related diseases over the next 10 years. The province of KwaZulu-Natal has the second-highest rate of Aids infection in the world, after India. In 2008, the national prevalence of HIV in citizens over the age of two years was reported to be around 10.9 percent, and in 2009 29.4 percent of mothers attending antenatal clinics were HIV positive. These figures are
©iStockphoto®
South Africa’s health system consists of a large public sector and a smaller, but fast-growing private sector.
based on collaboration between the Department of Health, UNAids, World Health Organisation and other groups in South Africa which undertook the spectrum mathematical model to estimate the HIV prevalence in the general population. Since 2006 HIV has been found to be the leading cause of death among adult men and women in the country. HIV- related diseases and non HIVrelated TB and pneumonia are the leading causes of death among women. A characteristic of AIDS in South Africa is the interlinkage with the prevalence of TB. The HIV/TB co-infection rates exceed 70 percent, with TB being the most common opportunistic infection among them in 2010. The implementation of the Directly Observed Treatment Strategy (DOTS) – where health workers monitor and observe TB patients taking their medication – in most clinics around the country has made significant inroads into controlling the disease. In keeping with the targets in the outcome-based approach, the Department of Health aims to increase the TB cure rate from 64 percent to 85 percent by 2014/15.
Fast Facts
• The budget of the Department of Health grew by 15.3 percent from 21.7 billion in 2010/11 to 25.7 billion in 2011/12. • Public health consumes around 11 percent of government’s total budget • SA has the fifth-highest number of notified TB cases in the world. • In 2008, the national prevalence of HIV in citizens over the age of two years was reported to be around 10.9 percent. • In 2009 29.4 percent of mothers attending antenatal clinics were HIV positive.
Sources
http://www.safrica.info, http://www.mediaclubsouthafrica.com, http://www.info.gov.za 1 2 TH E D I T I O N T P
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- Ms Polo Radebe, CEO, Identity Development Fund
Retail
ŠiStockphotoŽ
Retail sales gradually increased during 2010, as the country slowly recovered from the recession, which hit the country in 2009.
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SPECIAL FEATURE OVERVIEW
D
uring the last quarter of 2009, signs of recovery were evident as month-on-month retail sales figures increased, as released by the Statistics South Africa. However, this was mainly observed in grocery retail, which was least affected by the recession. Companies such as Shoprite Holdings were not directly affected, as they sell their goods at relatively low prices and their sales volumes actually increased during the recession. Retailers involved in the sale of premium goods, ranging from groceries to clothing, saw a decline in their sales volumes, as most consumers were keeping a close eye on their spending and opted for cheaper products in place of high-quality products. A number of retailers benefited from the 2010 FIFA World Cup™, which brought about opportunities within the retail market. Clothing and footwear specialist retailers saw a sharp rise in sales volumes a few months before the start of the World Cup. The revenue mainly came from sales of soccer jerseys and other soccer-related regalia for teams which were participating in the tournament. Many retail outlets had to extend their opening hours in shopping malls at the beginning of the year in a bid to increase revenue. During 2010, the competition within the retail market was intense, as consumers were still somewhat limited in terms of their spending power, and the key driver of sales in the market was retailers offering consumers prices which were relatively low, whilst at the same time not compromising on the quality of the products. One retailer, which benefited from this was Shoprite Holdings, especially in sales of groceries, as most low- to middle-income consumers chose Shoprite as their preferred retailer due to its low prices. However, for some consumers who value quality it was a different story altogether, resulting in an increase in value sales regardless of high prices. Woolworths, a retailer with a department store division, managed to take advantage of this through re-launching some of its private label products during the year by repackaging them, and this had a positive impact on its value sales in 2010. The country’s main power utility company, Eskom, was recently granted nominal increases in electricity tariffs for the next two years. This has raised fears of retail prices increasing, as it is certain that the cost of operations for all retailers will increase when the tariffs are raised; as such, retailers will pass on the rise to final consumers in the form of price increases. Analysts have predicted that consumers’ spending power will decline, as it is expected that 300 000 jobs will be lost as a result of the electricity tariff increases over the next three years, resulting in a decline in volume sales as well as retail value growth.
Fast Facts
• According to estimates, the country‘s retail sales will grow from US$ 64-billion in 2009 to US$ 106-billion by 2014. • At least 15 percent of the total Internet users have shopped online, but online sales contribute below 1 percent of total retail sales. • Shoprite Holdings continued to lead grocery retailing in 2010 and Verimark continued as the leading retailer in homeshopping in 2010 with a share of 41 percent.
Sources http://www/euromonitor.com, http://www.worldwideworx.com
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GENERAL RETAILERS/ RETAILERS – HARDLINES INTERVIEW
Gareth Mark Ackerman Companies need to understand the importance of empowering employees, and what is required to grow and maintain the market position. Give a brief summary of the company, its current products and/or services, and which markets it caters to.
How important is self-analysis and self-research within the company?
Pick n Pay offers its customers a wide range of products and services ranging from consumables, general merchandise, clothing, pharmacies, financial services, travel services, and even courier services. It caters to customers across all economic segments through a variety of offerings from basic foodstuffs and merchandise to products in the premier range.
It is vitally important. Pick n Pay undertook its restructure after a careful process of understanding what was required in order to grow and sustain our market position. Managers on every level have to be able to give an account of the state of their area of responsibility on a daily basis.
Running a company can be challenging, but you met high entry level criteria for the Top Performing Companies publication, how did you achieve such positive results?
Name Gareth Mark Ackerman Born 1957 Qualifications Bachelor of Social Sciences UCT, University of Oxford CMS Occupation and position Chairman: Pick n Pay Stores Limited
The company focuses on three principles of customer sovereignty, which is: • Doing good is good business • Putting customers first • Committed to Corporate Social Responsibility programmes that align with the core principles of the business The global markets seem to be stabilising and China is gaining ground. What impact is that having on business in South Africa?
It is hard to attract and retain good talent. Please elaborate on any strategies, which worked.
Pick n Pay has a policy of looking after its staff in terms of their health, is committed to equity and diversity in the workplace, and recognises to retain staff one must manage their career paths realistically and empower them through training and support. If you could advise government on policy, what would it be?
I would advise them to stop pursuing the Protection of Information and to finalise current indecision on land security in order to help secure our food supply into the future and the success of new black farmers.
The impact on business lies in dealing with the Rand and the Reserve Bank’s ability to manage inflation targeting. China and its role in the world economy have huge implications for every country in the world, while still very much in the imitation stage, a stage the United States passed several decades ago. South African business needs to look to new markets, especially in emerging markets and in Africa.
Identify three key points to someone embarking on fulfilling a CEO’s post?
What were your strategies to sustain your business during those trying times?
What is your management strategy, and how has it assisted in achieving your goals?
Swift acting on a decision-making level, and being responsive to our customer’s needs and requirements.
Pick n Pay encourages and rewards loyalty. Achieving goals means being open to hearing opinions of other people, while accepting that ultimately you bear the responsibility for success or failure.
How do you define sustainability in the business?
Sustainability has to be built into the DNA of every business. It is a process of consistently looking at how to be responsible corporate citizens.
• Leading by example • Being a good corporate citizen, and • Being close to the business In your experience, which comes first: people or profit?
Pick n Pay’s philosophy is people come first.
What’s your main focus for the year ahead?
Our main focus is delivering on our major restructuring strategy.
How do you regard innovation in business?
In order to grow a sustainable business, one has to position the company to proactively spot opportunities and trends, as well as reacting swiftly to new developments.
What’s next for the company?
Becoming the largest and most successful retailer in South Africa and furthering our expansion strategy into Africa.
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RETAIL/ RETAILERS – MULTI DEPARTMENT CORPORATE PROFILE
www.boxer.co.za
Boxer Superstores is a full service supermarket offering everything under one roof, including an in-store bakery, butchery, deli and fruit and vegetable department – to provide a full one-stop shopping experience. Known for its commitment to giving the very best customer service it can offer. Boxer Superstores is famous for being the price-fighting champion of the people. The store’s promise to customers is ‘Live The Life You Want To Live’ which is possible due to the convenience of this friendly, efficient and market-style atmosphere supermarket offering. Stores are located in KwaZulu-Natal, the Eastern Cape, Mpumalanga, the Limpopo Province, Gauteng, the North-West Province, the Free State and Swaziland; while the head office is based in Westville, KwaZulu-Natal. For 34 years this ‘all under one roof’ full service supermarket group has consistently satisfied the needs of shoppers by remaining familiar, yet aspirational to their expectations. The company’s vision is to consistently be the people’s champion for the communities it serves – growing a lifetime of loyalty. The Group has been part of the Pick n Pay Group Enterprises division since 2002. Boxer believes in building its brand by living by honest, ethical and credible values and delivering on the commitments and responsibilities it has to its customers. The business is modeled in such a way that it continues to develop, inspire and recognise the over 9 000 loyal staff members within it. The company has since 1977 been heavily involved in ‘fighting for the communities it serves’ through a well structured and sustainable national corporate social responsibility portfolio. The store environment is unparalleled as it has established itself as a friendly meeting place with a powerful Boxer feel.
EUGENE STOOP
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1977 Trade affiliations: Part of the Group Enterprises Division of Pick n Pay Employees: 9 000 Branches: KwaZulu-Natal, Eastern Cape, Mpumalanga, Limpopo, Gauteng, North-West, Free State, Northern Cape and Swaziland
BUSINESS & FINANCE
Turnover: Figures amalgamated in Pick n Pay Group results Operating Profit: Figures amalgamated in Pick n Pay Group results Net Profit: Figures amalgamated in Pick n Pay Group results Financial year end: 28 February Bank: First National Bank and ABSA Accountants: KPMG JSE listing: Part of the Pick n Pay Company
NATURE OF BUSINESS
Activity: Retailing Brands within business: Boxer Superstores, Boxer Build, Boxer Superliquors, Boxer Supercity and Punch Stores
TRAINING & CSI
Training: The business has a full W&RSETA accredited training centre which provides training to all levels of staff CSI: Known as Ubuntu Projects, the company has an extensive CSR portfolio which is active in every town the business trades in
MANAGING DIRECTOR
EMPOWERMENT STATUS
Boxer’s BEE compliance falls under the same standards as Pick n Pay.
FAST FACTS
1. A full service supermarket offering everything under one roof 2. Founded in 1977 3. Employs 9 000 staff members 4. Part of the Pick n Pay Group Enterprises division since 2002 5. Stores in KwaZulu-Natal, Eastern Cape, Mpumalanga, Limpopo Province, Gauteng, North-West Province, Free State and Swaziland
CONTACT INFORMATION Managing Director: Eugene Stoop Financial Director: Marek Masojada Marketing Director: Andrew Mills Operations Director: Rod Bell Human Resources Director: Ian Bamber Customer & Commercial Liaison Director: Humphrey Tshabalala Merchandise Director: Iain Bromage Physical address: 21 The Boulevard, Westend Office Park, Westville Postal address: PO Box 370, Westville 3630 Telephone: +27 (0)31 275 7000 Website: www.boxer.co.za Customer Care Line: 0800 10 00 00
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- Ms Polo Radebe, CEO, Identity Development Fund
Tourism
ŠMediaClubSouthAfrica.com
Welcoming the world to SA
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SPECIAL FEATURE OVERVIEW
S
outh Africa’s scenic beauty, magnificent outdoors, sunny climate, cultural diversity and value for money have made it one of the world’s fastestgrowing holiday destinations. International tourism to South Africa has surged since the end of apartheid. In 1994, the year of South Africa’s first democratic elections, only 3.9 million foreign visitors arrived in the country. Tourist arrivals in South Africa during 2010 showed a record year-on-year increase of 15.1 percent with more than 8 million tourist arrivals to the country compared to just over 7 million in 2009. Global tourism arrivals are estimated to have grown by 6.7 percent in 2010, which means that South Africa outperformed the global market by more than 8 percent. While a portion of this growth could no doubt be attributed to the 2010 FIFA Soccer World Cup™, statistics show that some 309 000 tourists arrived in South Africa with the primary purpose of attending the world Cup. The World Cup arrivals therefore only represent about four percent of the total arrivals for 2010. In addition, figures show that tourist arrivals in 2010 exceeded those of 2009 across all 12 months of the year. Tourism’s contribution to South Africa’s gross domestic product (GDP) rose from 2.7 percent to 7.9 percent in the 2009-2010 period. The average spend per tourist in South Africa was R9 900. The government aims to increase the tourism sector’s contribution to 12 percent of GDP, which has the potential to create a further 400 000 jobs. While tourism has continued to outperform all other sectors of the economy, former Deputy President Phumzile Mlambo-Ngcuka – who heads Asgi-SA – has stated that the sector is far from saturated. She said challenges facing the tourism industry included increasing volumes of both local and foreign tourists, increasing tourist spend and improving the geographic spread within the country beyond the three provinces that attract the most tourists – KwaZulu-Natal, Gauteng and the Western Cape. South Africa is also increasingly targeting business tourists: even though they only make up five percent of foreign arrivals to the country, they on average spend up to three times more than tourists arriving on leisure purposes. Business visitors to the country, including those attending conferences, exhibitions and incentive trips contributed four percent, or R2.3-billion, to South Africa’s total tourism revenue. Areas identified for tourism growth in South Africa are cultural tourism, eco-tourism, paleo-tourism, adventure tourism and sports tourism. Tourism has the potential to achieve Accelerated and Shared Growth Initiative for South Africa (AsgiSA) goals, which are to boost economic growth to six percent by 2010 and halve poverty and unemployment by 2014. As part of the growth platform targeted by AsgiSA, tourism has been set some very steep goals for the next five years: 500 000 new jobs; 8.5 million international arrivals annually; and a contribution to GDP of at least R100-billion a year.
Fast Facts
• Tourism’s contribution to South Africa’s gross domestic product (GDP) is 7.9 percent. • South Africa is home to eight World Heritage sites – places of “outstanding value to humanity”. • Cape Town tops the list of favourite long-haul destination cities, while South Africa was voted the second favourite long-haul destination country. • South Africa leads the world in having a national policy for responsible tourism.
Sources http://www.southafrica.co.za, http://www.southafrica.info, http://www.southafrica.net
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www.esgleaders.co.za 12/15/11 10:04:54 AM
ENTERTAINMENT & HOTELS/ LEISURE FACILITIES CORPORATE PROFILE
www.clubleisure.co.za
Club Leisure Group is a leader in its field, operating across five continents. The company bases its philosophy on the fundamental importance and value of constantly developing and strengthening lifetime relationships with members, developers, marketers and all industry partners to maximise success and opportunity for each. The group creates, designs, finances and administers a host of worldwide vacation clubs, holiday resorts and hotels, providing a variety of related services including property development, resort management, membership and vacation property sales, holiday and travel reservations as well as financial services and asset management. The group employs over 2 200 personnel worldwide, providing most services in 11 different languages to over 200 000 vacation property and club members. Members have direct access to vacation opportunities including luxury hotels, holiday resorts, cruises and a variety of other travel related products and services.
SHAUN E LAMONT
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1994 Founding members: Stuart J Lamont, Anthony N Ridl Employees: Over 2 200 Branches: 28 South African branches in KwaZulu-Natal, Eastern Cape, Western Cape, Gauteng and Mpumalanga; 14 international branches in Europe and the UK, Australia, Swaziland, Zimbabwe and Mauritius Trade affiliations: VOASA, OTE, ARDA, ATHOC, NZHOC, Estate Agency Board, IATA, Fedhasa, Durban Chamber of Commerce
BUSINESS & FINANCE
Financial year-end: 31 December Market share: 40% Holding company: Club Leisure Holdings (Pty) Ltd Subsidiaries: Club Leisure Group (Pty) Ltd, Club Leisure Sales (Pty) Ltd, Club Leisure Management (Pty) Ltd, First Resorts Management (Pty) Ltd, Club Leisure Development (Pty) Ltd, Club Leisure Administration (Pty) Ltd, First Interchange (Pty) Ltd Bank: Absa, First National Bank, Standard Bank Current customer base: 200 000
NATURE OF BUSINESS
Activity: Engaged in the leisure industry, property development, vacation club management, resort and hotel management, sales, marketing, reservations, financing and asset management Products/services offered: Central reservations, club resort and hotel management, information technology, property development and acquisitions, developer and marketing agency support, financing and collections, communication, marketing and
MANAGING DIRECTORD
sales, a registered credit provider Export activity: International call centre services
CONTRACTS & AFFILIATIONS
Joint ventures: SA Army Foundation for members of the South African Defence Force (Rainbow Holiday Club), Development Trust for members of the South African Police Service (Offbeat Holiday Club) RCI, Club Leisure Management, Club Leisure Development (Pty) Ltd, National Credit Provider, Leisure Life Travel Club (Pty) Ltd, Spice Inspire
TRAINING & CSI
Training programmes: Provide opportunities to school-leavers by designing and conducting an in-house educational tourism programme, offer sales and management courses CSI initiatives: Assist local underprivileged communities, Aids orphanages, environmental preservation organisations and the Christel House school
EMPOWERMENT STATUS Black Empowerment Level: Directors/ Executive management: 25% Total Staff: 76%
FAST FACTS
1. Founded in 1994 2. Leader in its field and operates across five continents 3. Aims to develop and strengthen lifetime relationships with members 4. Has a 40 percent market share 5. Has 28 South African and 14 international branches
CONTACT INFORMATION Executive Chairman: Stuart J Lamont Managing Director of Holding Company Tony Ridl Managing Director: Shaun E Lamont Directors: General Chetty, Ron Haylock Marketing & Communications Officer: Rioma Cominelli Sales Director: Manny Testa Human Resources Manager: Christelle Van Rensburg Physical address: 1 Crompton Street, Pinetown 3610 Postal address: PO Box 1583, Pinetown 3600 Telephone: +27 (0)31 717 7300 / 7591 / 7593 Fax: +27 (0)31 701 9972 Email: celestet@clubleisure.co.za Website: www.clubleisure.co.za
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LEISURE, ENTERTAINMENT & HOTELS/ LEISURE FACILITIES INTERVIEW
Shawn Thompson From Treasurer of a regional airline company, Group Treasurer of a regional bank, COO of an offshore bank to CEO of uShaka Marine World. Give a brief summary of the company, its products and/or services and the target markets. uShaka Marine World strives to deliver an unmatched, fun experience to all its visitors, forming an integral part of the overall Durban beachfront offering and, continues to be a major tourist attraction for both national and international visitors alike. It consistently ranks as one of the major draw cards for people visiting Durban, For the fifth year running, the park has been ranked ‘the coolest, fun destination’ in KZN by The Sunday Times Generation Next Survey.
Name Shawn Thompson Born 20 December 1966 Qualifications BComm Hons Occupation and position Chief Executive Officer Steps to success Lead by example, apply critical thinking, build sound relationships (and be fair) Philosophy Business involves uncertainty and it is vital to apply critical thinking before making the best judgement call at that point in time. With this in mind, it’s important to be firm on principal and flexible around people. Best decision Accepting the challenge of taking over uShaka Worst decision Taking a fairly aggressive punt on a geared property fund
Ambitions and motivations are complex, what drives you? Tenacity is a very underrated leadership quality in my experience. It’s a quality that has served me well and it’s extremely rewarding after pushing through with an objective or initiative to witness the end result. I believe having an idea or vision of where you want to go is key. There can also never be enough passion when trying to get something off the ground. Running a company is very challenging and so is the entry criteria for the Top Performing Companies publication. Why do you think you have achieved such positive results? Our results have been driven by a few key factors: • An aggressive and successful marketing strategy • A commitment to training our people • A flexible and competitive pricing strategy • A comprehensive entertainment offering • Great momentum towards the park, with the Durban beachfront and promenade becoming increasingly popular What is your management strategy? My strategy on management is to try and make leaders out of managers. There is certainly a role for operational management techniques or skills, however, it is only with proper leadership development that the full potential of a management team can be unlocked. The approach I use is centered around EQ and self-awareness. Which comes first, people or profit? The quick and easy answer is people – but it’s more complex than that, and very often it’s a case of ‘and’ and not ‘or’. People are obviously what makes the business tick, but it takes sound business acumen and clear focus on the numbers to get results. How do you manage stress? I believe that most jobs have their stressful moments. I cope with stress in a number of ways: • Stand back and adopt a philosophical approach to a challenge
• Keep active (surf three times a week, with fishing and diving on the odd weekend) • Full engagement in my three kids’ lives • Popping out the office in the heat of battle and taking a stroll around the park How do you define sustainability? Sustainability goes well beyond improving operating efficiencies and developing innovative marketing strategies. We understand that by being seen as a socially responsible organisation with integrity and adopting a balanced approach to performance, we are more likely to deliver a premium visitor experience, as well as attract and retain the best employees. How important is innovation in business? One of the core philosophies in theme park management is the recap model, which means the park has to remain fresh in the eyes of the guest. Over the last two years, we have implemented in excess of 20 projects that have either revamped a particular area or introduced something completely new such as Kids World. What are your attraction and retention strategies? The best attraction tool for us is the actual working environment. Most prospective employees love the brand. As far as retention goes, being fair is critical, as is having an incentive scheme, which was introduced at the end of June 2011. Do you believe there is still room for entrepreneurial flair in business? Absolutely – business is all about entrepreneurialism – no matter how big or small (or constrained by red tape). It’s a mindset and a way of approaching things. Its extremely difficult to teach or impart entrepreneurial flair, which is why having key people on board, in key positions, is so important. Identify three key points to someone embarking on fulfilling a CEO’s post? • Lead by example • Apply critical thinking • Build sound relationships (and be fair) What’s next for you and your company? I would love to see some of the initiatives and projects I’ve been involved in come to full fruition. In the year ahead, we’re adding a wet area to uShaka Kids World, a new slide in Wet & Wild and three new exhibits in Seaworld. The footfall is on an upward trajectory and I hope to celebrate 1 million annual visitors per annum in the not too distant future.
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SPECIAL FEATURE OVERVIEW
Media
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ress freedom has a chequered history in South Africa. During the apartheid era heavy censorship, supported by draconian state secrecy laws, prevailed. After the end of apartheid in 1994 however, censorship ended and a new constitution was enacted, which has a Bill of Rights that guarantees that every citizen has the right to freedom of expression, which includes freedom of the press and media, the freedom to receive or impart information or ideas, freedom of artistic creativity, academic freedom, and freedom of scientific research. However, on 22 November 2011 the South African government passed the new Protection of State Information Bill by 229 votes, against 107. If this so-called ‘secrecy Bill’, that could be used to outlaw whistle-blowing and investigative journalism, is signed into law, it could usher in a dark period for press freedom and freedom of speech in South Africa. The new bill could have serious implications for South Africa, as doubts may rise among investors about the government’s public commitment to fight corruption. According to a Bloomsberg report, the state’s relationship with the media has deteriorated as newspapers reported on scandals involving senior Government officials including President Jacob Zuma. Technically, the local print media rate among the best in the world. This is one reason why newspapers and magazines have held their own in a volatile information era, identified by the vast development of various new forms of media-delivery platforms via the Internet. The traditional newspaper market is relatively static, but there has been phenomenal growth in the tabloid market. India and China have recorded a similar trend, with newspapers targeted at specific local audiences powering through the readership ranks. Despite the total newspaper circulation in South Africa falling by 14 000 copies in the second quarter of 2011, weeklies have outcompeted and outgunned their counterparts (daily and weekend) by far, increasing their circulation by 15 percentage. Broadcasting and telecommunications are regulated by the Independent
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Communications Authority of South Africa (Icasa), which also issues broadcast licences. In 2007 Icasa issued licences for four new pay-TV providers set to end Multichoice Africa’s monopoly in the pay-TV market. These are: Telkom Media, On Digital Media (ODM), e.sat and Walk on Water Television. Radio commands vast listenerships, with community stations catering to specific target audiences and national stations drawing in people across the country. South Africans have embraced social media as a core pillar of Internet activity in this country, along with e-mail, news and banking. MXit and Facebook lead the way in user numbers, while Twitter has seen the most dramatic growth in social networking in the past year, and BlackBerry Messenger is the fastest growing network in the second half of 2011. While LinkedIn, aimed at professional users, also reached the 1.1-million mark, it came off a far higher base, but still saw 83 percent growth of South African users from 2010 to 2011. Of these, 112 000 or 10 percent are business owners.
Fast facts
• In 2010 South Africa was ranked 38th out of 178 Reporters Without Borders’ worldwide index of press freedom. • Gross expenditure on all forms of advertising for the year ending 20 June 2010, was R28.8-billion, up 18 percentage from R24.4-billion in the previous 12-month period. • South Africa has 22 daily newspapers, 27 major weeklies, 630 consumer magazines, 680 business-to-business publications, 470 community newspapers and magazines, 160 television stations, 173 radio stations, and over 65 DStv audio channels.
Sources
http://www.southafrica.co.za, http://www.uk.ibtimes.com http://www.worldwideworx.com, http://www.businessday.co.za http://www.mediaclubsouthafrica.com, http://www.omdmedia.co.za
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SPECIAL FEATURE OVERVIEW
Employment Equity and BEE
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he transformation of the South African economic landscape after the first democratic elections in 1994, to ensure the full participation of previously marginalised sectors of the South African community, has been facilitated by several pieces of legislation, including the Employment Equity Act, No 55 of 1998 and the Broad-Based Black Economic Empowerment Act, No 53 of 2003. The transformation of the South African economic landscape after the first democratic elections in 1994, to ensure the full participation of previously marginalised sectors of the South African community, has been facilitated by several pieces of legislation, including the Employment Equity Act, No 55 of 1998 and the Broad-Based Black Economic Empowerment Act, No 53 of 2003. In terms of the Employment Equity Act, No 55 of 1998, every designated employer is required to design and implement an Employment Equity Plan. The purpose of the Employment Equity Plan is to enable the employer “to achieve reasonable progress towards employment equity”, to assist in eliminating unfair discrimination in the workplace, and to achieve equitable representation of employees from designated groups by means of affirmative action measures. The Broad-Based Black Economic Empowerment Act No. 53 of 2003, the Department of Trade and Industry’s Broad-Based Black Economic Empowerment Strategy Document and the Codes of Good Practice, provide the legislative framework for the implementation and measurement of broad-based black economic empowerment (B-BBEE) in South Africa. Broad-based black economic empowerment is not affirmative action, although employment equity forms part of it nor does it aim to take wealth from white people and give it to blacks. It is essentially a growth strategy, targeting the South African economy’s weakest point - inequality. South Africa’s policy of black economic empowerment is not simply a moral initiative to redress the wrongs of the past. It is a pragmatic growth strategy that aims to realise the country’s full economic potential while helping to bring the black majority into the economic mainstream. Broad-Based Black Economic Empowerment is measured using seven
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pillars, each with a relative weighting. Unlike Narrow Based Empowerment, Ownership and Management account for only 30 percent of the total contribution. Through its BEE policy, the government aims to achieve the following objectives: • Empower more black people to own and manage enterprises. Enterprises are regarded as black-owned if 51 percent of the enterprise is owned by black people, and black people have substantial management control of the business. • Achieve a substantial change in the racial composition of ownership and management structures and in the skilled occupations of existing and new enterprises. • Promote access to finance for black economic empowerment. • Empower rural and local communities by enabling their access to economic activities, land, infrastructure, ownership and skills. • Promote human resource development of black people through, for example, mentorships, learnerships and internships. • Increase the extent to which communities, workers, co-operatives and other collective enterprises own and manage existing and new enterprises, and increase their access to economic activities, infrastructure and skills. • Ensure that black-owned enterprises benefit from the government’s preferential procurement policies. • Assist in the development of the operational and financial capacity of BEE enterprises, especially small, medium and micro enterprises (SMMEs) and black-owned enterprises. • Increase the extent to which black women own and manage existing and new enterprises, and facilitate their access to economic activities, infrastructure and skills training.
Sources
http://www.southafrica.info, http://en.wikipedia.org, http://en.wikipedia.org 1 2 TH E D I T I O N T P
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NON-GOVERNMENT ORGANISATIONS/ COMPANIES & ORGANISATION INTERVIEW
South African Music Rights Organisation Controlling and licensing Entertainment Please give a brief summary of the company, its current products and/or services, and which markets it caters to.
SAMRO licenses the use of music for broadcast; performance in public (either live or recorded); diffusion via cable (example: to hotels room from a central receiver in the hotels) and for reproduction of the music. The licences offered to music users are as a result of the rights (copyrights) that have been assigned by the original rights holders (composers, lyricists, music publishers and arrangers) to SAMRO for purposes of licensing and deriving remuneration for the use of their creative works. Rights from foreign creators are represented through a system of bi-lateral agreements for reciprocal representation thus enabling SAMRO to issue licenses that encompass music of foreign and foreignbased rights holders. Name Nick Motsatse Occupation and position Chief Executive Officer CONTACT DETAILS Head Office SAMRO Place 20 De Korte Street Braamfontein 2001 South Africa Telephone number +27 (0) 11 712 8000 E-Mail Address customerservices@samro.org.za
Running a company in the present environment can be quite challenging yet you have met high criteria entry level for the Top Performing Companies publication. Tell us why you think you have achieved such positive results?
A strong senior management team and continuous environmental scanning and impact analysis. It has been difficult of course, mainly due to the very unpredictable nature of the global economic developments, but by watching them closely we were able to adopt mitigating strategies where we could. Achieving your level of success has traditionally been considered a stressful journey, – is that the case, and how do you manage it?
There is an element of stress in anything that requires a stretch. I do not know of anyone, except lottery winners, who have achieved success without a stretch. Stress should however not be allowed to be excessive because it then becomes destructive. About two years ago I consciously decided not to work weekends and to spend that time with my family. What are your strategies to sustain your business during these trying times?
need and in a manner that no one else can. We have thus sought to better understand that anticipate the needs in the market and develop services that meet those needs. At the moment we are about to launch a new brand based on our current brand called SAMRO 24/7. This will be a non-stop communication hub for our rights holder clients and our music user clients. Can you tell us the best decision that you had to take in your business life?
The best decision was deciding to stay longer than five years at SAMRO. Until then, my longest stay in any organisation was five years. I have over the years gained the knowledge that gives me the comfort to make far-reaching decisions without feeling inadequately equipped. Please identify three key points to someone embarking on fulfilling a CEO’s post?
Firstly, understand the business fully. Know the products or services provided well and the real benefit customers derive out of that. Most CEOs make the mistake of being too high level and miss the fact that their business is about the specific services and products they provide; Secondly, pick your team carefully. This is often easier said than done. In the environment where the appointment of friends and cronies is counterproductive, the appointment of complete strangers who the CEO has not ensured that he / she can work with can also be dicey. Third, understand the key priorities of the business – the propellers of success – and give them your personal attention. Leave the rest to the rest of the team. What do you see as your main growth areas for the year ahead and why?
Copyright is an asset and we can grow our business by focusing on all the elements of the management of this asset. Thus far we have only focused on the ”trading (licensing) aspects” but have not made headway with regard to the other value creating and sustain activities. We have now made this a key element of our strategic plan for the next five years.
Relevance. This means that we have to meet the real
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SANDTON | 29 MARCH 2012
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SPECIAL FEATURE OVERVIEW
Transport and Infrastructure
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outh Africa has a modern and well developed transport infrastructure. The roads are world-class, the air and rail networks are the largest on the continent and the country’s ports provide a natural stopover for shipping to and from Europe, the Americas, Asia, Australasia and both coasts of Africa. The transport sector has been highlighted by government as a key contributor to South Africa’s competitiveness in global markets. It is increasingly being seen as a crucial engine to drive economic growth and social development, and the government has unveiled plans to spend billions of rands to improve the country’s roads, railways and ports. Major shipping lanes pass along the South African coastline in the South Atlantic and Indian Oceans. Approximately 96 percent of the country’s exports are conveyed by sea, and the eight commercial ports are the conduits for trade between South Africa and its southern african partners as well as hubs for traffic to and from Europe, Asia, the Americas and the East and West coasts of Africa. The state-owned Transnet National Ports Authority manages the country’s ports. These are: Richards Bay and Durban in KwaZulu-Natal; East London, Port Elizabeth and the Port of Ngqura in the Eastern Cape; and Mossel Bay, Cape Town and Saldanha in the Western Cape. The Port of Ngqura, South Africa’s newest eighth commercial port, has been developed off the coast from Port Elizabeth in the Eastern Cape. Nqura is set to be the deepest container terminal in Africa, and is a key part of Coega, one of the country’s strategic industrial development zones (IDZs). On 4 October 2009, the container ship MSC Catania made history when it became the first commercial vessel to discharge its cargo at Ngqura. South Africa’s total road network comprises about 754 000km, of which over 70 000km are paved or surfaced roads. The drive from Musina on South Africa’s northern border to Cape Town in the south is a 2 000km journey on wellmaintained roads. The South African National Roads Agency (Sanral) is responsible for the country’s network of national roads, which grew to over 20 000km and an estimated value of over R40-billion in 2010. South Africa has an extensive rail network – the 14th longest in the world – connecting with networks in the sub-Saharan region. The country’s rail
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Allowing access to the world
infrastructure, which connects the ports with the rest of South Africa, represents about 80 percent of Africa’s total rail networks. State-owned Transnet Freight Rail is the largest railroad and heavy haulier in Southern Africa, with about 21 000km of rail network. In his 2011 national budget speech, Finance Minister Pravin Gordhan announced an 18-year, R86-billion programme to upgrade the country’s rail transport infrastructure. South Africa boasts the most luxurious train in the world, Rovos Rail. Rovos Rail offers two beautifully rebuilt Classic trains, each carrying a maximum of 72 passengers who are accommodated in the most spacious and luxurious train suites in the world. Tourists and well-heeled passengers can also travel on the Blue Train, another of the world’s most famous luxury trains, while Shosholoza Meyl transports passengers between the country’s major cities. The Gautrain is an 80km mass rapid transit railway system in Gauteng Province, which links Johannesburg, Pretoria, and OR Tambo International Airport. The first phase was opened in 2010, in time for the FIFA Soccer World Cup and as of 2 August 2011, all stations have been operational. South African Airways (SAA) is by far the largest air carrier in Africa, with connections to more than 20 cities across the continent. As a Star Alliance member, SAA also offers its customers 975 destinations in 162 countries and 18 100 flights daily. SAA’s recent award - top airline in Africa. South Africa’s ten major airports are run by the Airports Company South Africa (Acsa), and handle over 98 percent of the country’s commercial air traffic. Acsa invested about R20-billion in South Africa’s airports in the run-up to the 2010 Fifa World Cup, with major upgrades to Johannesburg’s OR Tambo International Airport and Cape Town International Airport. The old Durban International Airport was shut down and replaced by King Shaka International Airport to the north of Durban, built from scratch at a cost of R7.9-billion.
Sources
http://www.southafrica.co.za, http://www.rovos.com
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MISSION ACCOMPLISHED Mission accomplished MISSION ACCOMPLISHED
Airports Company South Africa (ACSA), Africa’s leading airports management company, has over the past three years Company ACSA has invested about R15 billion in improving infrastructure and services across network ofthe 10three Airports South Africa (ACSA), Africa’s leading airports management company, hasitsover the past Airports Company South Africa (ACSA), Africa’s leading airports management company, has over pastyears three airports throughout the invested country. The improvements were done carefully place in areas that had to years ACSA has about R15 billion inand improving infrastructure andtook services across its network ofthe 10country. invested about R15-billion to improving infrastructure services acrossas itsthey network of 10 airports throughout shared with passengers. The primary driver was to make sure that ACSA is able to took meet thetorequirements of airports throughout the country. The improvements were done carefully as they place in that had to Thisbe has been a carefully planned investment programme based on projected air traffic aligned theareas needs and requirethe aviation industry based on projected traffi c growth. be shared with passengers. The primary driver was to make sure that ACSA is able to meet the requirements ments of the aviation industry. This was done because we regard ourselves as not only a provider of safe and secureof thedone aviation industry based projected traffi c growth. infrastructure for airlines, but also as on a proactive participant promoting economic development, tourism growth and job This was because ACSA regards itself as not only as ainprovider of safe and secure infrastructure for airlines, but also as a proactive participant in promoting much-needed economic development, tourism growth and creation. This was done because ACSA regards itself as not only as a provider of safe and secure infrastructurejob for airlines, creation. but also as a proactive participant in promoting much-needed economic development, tourism growth and job WithWith all the refurbishments nownow complete including thethe brand new King Shaka International allcreation. the refurbishments complete including brand new King Shaka InternationalAirport, Airport,it itisisa asmall smallwonder thenwonder that ACSA will be adding five more awards to its rapidly growing number of accolades. These Airports Quality thenallthat will be adding five more awards tothe its rapidly growing of accolades. TheseitService With theACSA refurbishments now complete including brand new King number Shaka International Airport, is a small awards are adjudicated by the Airports Council International, and include: Airports Service Quality arebe adjudicated the Airports Council International. wonder then that awards ACSA will adding fiveby more awards to its rapidly growing number of accolades. These Airports Service Quality awards are adjudicated by the Airports Council International. 1. 1 Cape CapeTown TownInternational International Airport Best Airport BestinAirport Airport Africa in Africa 1 Town Cape Town International Airport Best Airport in Africa 2. 2 Cape Cape TownInternational International Airport Most Improved Airport Most improved Airport inAirport Africa in Africa Cape Town International Airport Most improved Airport in Africa 3. 3 O.R. OR2Tambo Tambo International Airport 3rd Best in Africa International Airport 3rd Best Airport inAirport Africa 3Shaka O.R. Tambo International Airport 3rd Best Airport in in Africa 4. 4 King King Shaka International Airport 4th Best Africa International Airport 4th Best Airport inAirport Africa 4 King Shaka International Airport 4th Best Airportinin Africa in Africa Airport Best Regional Airport Africa 5. 5 George George Airport Best Regional Airport 5 George Airport
www.airports.co.za www.airports.co.za www.airports.co.za
Best Regional Airport in Africa
TERTIARY | CYCLICAL SERVICES/ TRANSPORT/ AIRLINES, AIRPORTS & AIR CHARTER CORPORATE FEATURE
Deliver quality service for airport customers Complete transformations to create further service improvements at the airport ACSA has been in existence since 1993, and has succeeded in transforming fragmented assets into a world-class, profitable state-owned company that is run along commercial lines. ACSA has just completed its most ambitious infrastructure capacity development programme ever. Five years ago, ACSA embarked on this R17-billion programme which would generally improve capacity and service offerings at its network of airports. These improvements pleasantly coincided with our country being awarded the hosting rights for the 2010 FIFA final tournament. The R2.2-billion Central Terminal Building at O.R. Tambo International Airport has been completed. It is the final building block in a complete re-development of the terminal precinct that was commenced more than 10 years ago. The building finally brings all the domestic and international areas into one contiguous space, which greatly improves passenger experience and orientation. This flagship of O.R. Tambo International Airport is complemented with recently completed pier and apron developments that allow us to accommodate new generation large aircraft. The terminal precinct at Cape Town International Airport has also undergone a complete transformation. By April 2010, the re-developed airport would boasted a common use central terminal with vastly improved retail and food and beverage offer, an additional 4 000 bays in a second parkade as well as a significantly improved road network. A first for this airport is the introduction of an elevated drop-off kerb, which allows passengers to access the check-in hall with greatly improved ease and protection from the elements. The new, R6.8-billion King Shaka International Airport has been completed, and was commissioned on May 2, as planned without any major hassles. The smaller airports in the airport network are not neglected as they are seen as an integral part of the overall aviation network. Many played a significant role during the 2010 FIFA World Cup. ACSA has therefore completed runway revamp and terminal expansion at Bloemfontein International, a terminal upgrade at East London runway refurbishment at Port Elizabeth, as well as terminal upgrades and expansions at Kimberley and Upington. Airports and infrastructure growth play critical roles in the national economy. A recent University of Johannesburg survey showed that the economic impact of O.R. Tambo, Cape Town and Durban international airports was significant, with a combined contribution towards GDP of R85-billion. Furthermore, the three airports generated 33 700 direct, on-airport jobs, and 227 600 indirect jobs. In 2009, George Airport, Port Elizabeth and Cape Town international airports were awarded the first, second and third place in the ACI-ASQ Best Airport in Africa Awards. This brought the number of awards won by ACSA airports to 17.
“Airports and infrastructure growth play critical roles in the national economy.�
Tel: +27 (0)11 723 1400 Website: www.airports.co.za
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INTERVIEW NATIONAL GOVERNMENT AGENCIES
SAMSA
Thought Leadership Providers of ship safety inspection services in all the ports and the off-shore industries Give a brief history of the company and your current products and markets?
Name Tsietsi Mokhele Occupation and position Chief Executive Officer
SAMSA is the public entity established in 1998 as the agency of the Ministry of Transport, responsible for maritime affairs, specifically to ensure safety of life and property at sea, to protect the marine environment from pollution by ships, and to promote South Africa’s maritime interests. SAMSA is the provider of search and rescue spanning a sea area that is over 22 times South Africa’s total land area i.e. 27 000 000km2, in contrast to South Africa’s land area of 1 220 000km2, enforcing in the South African waters orderly and safe movement annually of over 90.000 big international cargo ships which include over 5 000 crude oil tanker voyages carrying over 30 percent of the harzardous world crude oil produced. Over and above these services to world maritime traffic, SAMSA provides ship safety inspection services in all the ports and the off-shore industries, controlling ship building and crew qualifications standards. SAMSA also serves South Africa as the custodian and champion of the country’s overall maritime sector development and global agenda, with shipping responsible for carrying about 98 percent of the country’s trade. As a thought leader and innovation champion, what strategy would you adopt to differentiate your current position in the market?
Given the vast geographical areas and diverse services which SAMSA provides, our strategy has five pillars to differentiate us from the rest: we create customer value by ensuring world class excellence in our services and operation, leveraging breakthrough technologies such as satellite and terrestrial solution to overcome distance in tracking and regulating traffic activities, building and sustaining governance systems with high stocks in human capital expertise and infrastructure – second to none in our field, connecting our best efforts to societal and community development, particularly the coastal based populace which constitutes 30 percent of South Africa’s population, and drive an aggressive global agenda which has secured us a seat at all the high tables of maritime affairs internationally. What have you done to improve productivity, performance and sustainability in the organisation?
Productivity and performance are not terrains of the
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demagogues but of motivated staff. My approach when I inherited a moribund SAMSA in 2008, wherein the staff morale had fallen through the floor, was drive a hard vision of things to be, drive and measure daily performance with quick and short feedback loops, conduct focussed tasking to score quick wins which build confidence in the vision, and infusing new energy into the company through a mix of tons of information and new people. What has been the latest development in the company to date and what do you plan for the future?
SAMSA has finally succeeded in positioning itself as the leader firm in maritime affairs in South Africa, with great influence in the region and abroad beyond just shipping but across the entire maritime value chain, including the subsectors of ports and maritime logistics, oil and gas, fishing, tourism and recreation, as well as the naval and defence industry. In future SAMSA has planned on establishing strategic sub sector clusters to coordinate efforts na s engender competitiveness in each and across the industries. Are you involved in any Social Development programmes?
SAMSA adopted a wide Social Development programme in line with one of our strategic pillars of building a socially relevant company which creates community value. It cuts across interventions in communities both needy and otherwise, basic education sector, the unemployed youth particularly the graduates and womens groups. In all of these SAMSA emphasises sustainability and future self reliance, driving safety and development as two sides of the programme. What strategies is the company incorporating at present and how well has it worked to segment your company from similar operations?
SAMSA has adopted a unique business model and a Centres-based corporate structure, integrating and weaving the entity into its clients’ key decision nodes and value chains such that with diffusion of the boundaries, there is co-creation of value with stakeholders and the SAMSA capacities are at the disposal of all. This way bureaucracy and red tape are eliminated. The SAMSA Business Centres serve as the industries’ own capacities in creating and delivering overall value.
Chief Executive Officer of SAMSA – Tsietsi Mokhele
What core practices, systems and strategies for success can you share with us?
I find that leadership is a discipline which is largely taken for granted, with little investment put in it beyond attendance of courses and speeches, yet it is the single most potent force in building foundations and executing for success. Transforming all your staff into leaders who drive performance and delivery through accountability at each station is the secret; building performance networked systems of performance which allow for ‘hunting packs’ approach, whereby all are responsible but each is accountable is a difficult but winning formula. Does your company have a development programme that moulds and strengthens this kind of talent?
In April 2012 SAMSA will launch its own Academy, the Centre for Staff and Leadership Development. Over and above this, our mentorship model is a far cry for the bureaucratic types found in many companies. At SAMSA a spider-web network mentorship and coaching system is one whereby a staff member moves between nodes, picking learnings from different
mentors based on need and convenience, not from only one person. Our regular staff dialogue with the CEO and EXCO assists in strengthening and aligning all our learning communities of practitioners. As the CEO, what is your current three-year business plan to sustain your company to maintain shareholder investor confidence?
In three years SAMSA will have led the repositioning of South Africa’s entire maritime value chain, raising awareness about the sector and its opportunities, and developing and promoting/marketing South Africa as the emergent but competitive International Maritime Services Centre, from where the world can source maritime services and a gate way into doing business in Africa. Brand Maritime South Africa holds immeasurable potential value.
a loss making position of 2007/2008 when its gross revenues were about R68-million to the current position of over R250-million achieved within three years; staff increase of 80 percent with only R60-million more spent, and full implementation of world class technologies, including satellite based solutions. The SAMSA brand has moved out of the shadows with the company and its leadership winning multiple industry awards in 2011.
Can you detail one kind of success that innovative thought leadership in your company has brought about?
SAMSA moved from a initially getting a disclaimer audit in 2008 (which we reversed within two months),
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NON-CYCLICAL CONSUMER GOODS/ BEVERAGES DISTILLERS & VINTNERS INTERVIEW
Pernod Ricard South Africa A major player in the South African liquor market Please give a brief summary of the company, its current products and/or services, and which markets it caters to.
Group Pernod Ricard is the co-leader in the global wine and spirits industry. It produces, markets and distributes its own portfolio of prestigious brands including Chivas, Absolut, Jameson, The Glenlivet, Ballantines, Martell Cognac, Malibu and Ricard, amongst others. It is made up of 18 000 employees and is present in over 70 countries worldwide. Ambitions and motivations are complex; what has driven you in the past, and what drives you now that you have achieved success?
It is important to take pride and personal ownership in doing a job well. As we give so much of our lives over to our careers, I believe it is imperative that we ensure we do the best job we can, to the best of our ability everyday.
Name Conor McQuaid Born 23rd July 1969 Occupation and position Managing Director Pernod Ricard South Africa Steps to success Irish Distillers Stand-out achievements Leading a team which helped grow Jameson Irish Whiskey to 3.4 m c/e worldwide. Business philosophy Let’s get it done! Best decision Joining Group Pernod Ricard
Running a company in the present environment can be quite challenging yet you have met high criteria entry level for the Top Performing Companies publication. Tell us why you think you have achieved such positive results?
Globally Pernod Ricard has continued to succeed during these difficult times by staying true to its core business philosophy of ‘decentralisation’. The market companies in each country have flexibility to adapt the global strategy as defined by the Brand companies. This highly responsive approach allows the organisation adapt to the external environment very quickly taking the necessary decisions with confidence.
The global markets seemed to be stabilising. It looks like Europe is not as stable as was thought and China is gaining ground. What impact is that having on business in South Africa?
I believe business in South Africa can confidently look to the future as it is well placed to explore and develop new export markets as well as continually developing domestic demand. Being Irish I recently arrived from a country which has attempted to ensure the correct business environment is in place to both attract inward investment as well as actively promoting export led growth. Recent difficulties apart, this has to be the best policy for most countries in the current context. Sustainability in business is becoming hard to ignore; how do you define it?
For me sustainability in business is acting as an exemplar corporate citizen in whatever field your business is in. For several decades Pernod Ricard has been committed to an active policy of ethical and socially responsible business practice.
Decisions – can you tell what were both your best and your worst decisions in your business life?
Joining Pernod Ricard was the best business decision I made. It is a working environment where you are trusted to make your own decisions and you receive the recognition and rewards for making good ones. For me this freedom and scope to has been highly motivating and empowering. As for my worst decision I would have to say that to date I have managed to avoid any truly bad decisions, or at the very least any I am openly willing to admit to in print!
Achieving your level of success has traditionally been considered a stressful journey – is that the case, and how do you manage it?
How important is self-analysis and self-research within the operating infrastructure of the company?
I am fortunate to work in a fun industry with great people. It is not that I do not get stressed sometimes, but you have to keep things in perspective. Staying grounded and rooted in your home life helps to ensure the ‘stress’ does not get out of hand.
Done in the right way I believe it can be powerful and insightful in giving clear and tangible direction to how things can be improved and progressed. Pernod Ricard has just completed a survey of its 18 000 employees globally and has received a positive and highly engaged response across the world.
What are your strategies to sustain your business during these trying times?
Do you believe there is still a room for entrepreneurial flair in business? And how important is it to business?
Firstly, we will continue to make the best products we can with the same attention to quality that we have always had. Secondly, we will recognise the changes in lifestyle that our consumers are making and seek, through continual innovation, to ensure our products and route to market is adapted to their changing needs. Finally, we will continue to seek out the best and most talented people we can to prepare to meet the challenges of the future.
Without question. I am fortunate to work for a company that clearly encourages it as part of its three core values – mutual trust, sense of ethics and entrepreneurial spirit. We define it as ‘promoting individual initiative’ and I believe it has been a powerful driver of our business success to date. Ensuring Pernod Ricard South Africa continues to be a corporate environment where entrepreneurial flair can thrive is a hugely important part of keeping our business culture alive.
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www.bercoexpress.co.za
CO N S TANT NEV ER-ENDING IMPROVEMEN T
HEAD OFFICE: JOHANNESBURG: TEL: +27 (0)11 457 3000
IATA agent
BLOEMFONTEIN TEL: +27 (0)51 411 4999
EAST LONDON TEL: +27 (0)43 731 2677
NELSPRUIT TEL: +27 (0)13 752 3993
PRETORIA TEL: +27 (0)12 742 0300
VAAL TRIANGLE TEL: +27 (0)16 933 4297/8
CAPE TOWN TEL: +27 (0)21 526 8600
GEORGE TEL: +27 (0)44 874 0660
PIETERMARITZBURG TEL: +27 (0)33 342 6756
RUSTENBURG TEL: +27 (0)14 596 7775
CAPE TOWN WAREHOUSE TEL: +27 (0)21 552 9770
JOHANNESBURG TEL: +27 (0)11 457 3000
POLOKWANE TEL: +27 (0)15 297 7798
STELLENBOSCH TEL: +27 (0)21 887 8160
BERCO CLEARING & FORWARDING TEL: 08600 BERCO
DURBAN TEL: +27 (0)31 581 5800
KIMBERLEY TEL: +27 (0)53 841 0382
PORT ELIZABETH TEL: +27 (0)41 581 4612
BERCO ACTIVE WAREHOUSING TEL: +27 (0)11 974 1717
TRANSPORT/ SHIPPING & PORTS CORPORATE PROFILE
www.bercoexpress.co.za
Berco Express has provided a variety of logistic services to South African firms and their international trade partners since 1992. The company has evolved over the years from a pure courier operation to offer a broad range of services including clearing and forwarding, active warehousing, domestic and international courier services. The company operates through 16 branches and four warehouses around the country. Relationship with customers is crucial in Berco’s strategy, and that relationship need a constant development. The Berco mantra of constant never-ending improvement sees Berco continually striving to add value to customers, helping them to achieve competitive advantages through supply chain optimisation. Staff selection is optimised using various psychometric tools. When staff is able to perform where strengths and personality profile is most suited, it therefore feels truly motivated and is able to deliver incredible results. The Berco leadership team realise every individual is different and the staff is lead on an individualistic basis, meaning: leaders are required to slightly vary their styles according to what would best motivate, and help the different personalities under them perform to their best. Berco Express has identified a need for private consumers (non-corporate) to get easy access to courier services at a reasonable price. Berco solutions team designed and implemented a totally new service in South Africa. Through looking at various global options, they designed a suitable product for the South African market. In 2010, Berco launched the Berco Drop Box. These Berco Drop Boxes are available in Pick n Pay stores. Clients buy courier sleeve over the counter, place items to be sent into the sleeve, and then inserts the package into the Berco Drop Box. Berco collects between 4 and 5pm, Monday to Friday. Parcels are delivered directly to the receiver the next business day before 10:30am. Sophisticated call centres are ready to handle any communication needs, and full track and trace is available through the Berco or Pick n Pay web pages. The take up has been phenomenal, and Berco is confident this will change the way the public send parcels, by providing consumers with greater choice, flexibility and convenience.
DIRECTORS
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY Business sector: 1992 Founding members: Bernard E Cox, JB Joubert Employees: 785
BUSINESS & FINANCE
Turnover: >R320-million Financial year-end: 28 February Market share: ±24% Holding company: Berco Investments (Pty) Ltd Bank: Absa Accountants: Deloitte Customer base: ±5 500 Major accounts: Provides services to many of South Africa’s top blue-chip organisations. During the last three years growth has come not only from attracting new clients but also from implementing a broader range of logistic offerings to many key customers
NATURE OF BUSINESS
Activity: Domestic and international courier, warehousing and logistics exports
Deijon Perumal, Andy van der Velde, Bernie Cox, JB Joubert
FAST FACTS
1. Over the last 30 years, The Berco Group has created over 10 000 permanent new employment positions in the economy 2. 80% of those jobs are occupied by previously disadvantaged individuals 3. Committed to Broad-Based Black Economic Empowerment (B-BBEE) 4. Employs a staff complement of 785
CONTACT INFORMATION Directors: Deijon Perumal, Andy van der Velde, Bernie Cox, JB Joubert HEAD OFFICE Physical address: 1 Quark Crescent, Linbro Park, Sandton 2065 Postal address: PO Box 260584, Excom 2023 Telephone: +27 (0)11 457 3000 Fax: +27 (0)11 457 3126 Website: www.bercoexpress.co.za
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OVER 100 LEADING BEE COMPANIES PROFILED OVER 1 400 COMPANIES LISTED OVER 500 DELEGATES OVER 100 000 UNIQUE WEBSITE VISITORS 1 BEE PUBLICATION
12th Edition Now available at leading bookstores
THE DEFINITIVE GUIDE TO BLACK EMPOWERED COMPANIES & ORGANISATIONS Contact: subs@topco.co.za www.topco.co.za/subscribe 086 000 9590
SPECIAL FEATURE OVERVIEW
Banking
S
outh Africa’s financial services sector, backed by a sound regulatory and legal framework, is superb, boasting dozens of domestic and foreign institutions providing a full range of services - commercial, retail and merchant banking, mortgage lending, insurance and investment. South Africa’s banking sector compares favourably with those of industrialised countries. The South African banking system is the envy of many overseas countries, especially after the worldwide recessionary climate since 2007. It is well developed and effectively regulated, comprising a central bank, a few large, financially strong banks and investment institutions, and a number of smaller banks. Many foreign banks and investment institutions have set up operations in South Africa over the past decade. The Banks Act is primarily based on similar legislation in the United Kingdom, Australia and Canada. Electronic banking facilities are extensive, with a nationwide network of automatic teller machines (ATMs) and internet banking facilities available. The Financial Services Board oversees the regulation of financial markets and institutions, including insurers, fund managers and broking operations but excluding banks, which fall under the South African Reserve Bank. Although no formal agreements have been concluded towards a consistent international position in the area of banking regulation, there have been amendments to exchange controls as well as financial market legislation, making South Africa an attractive investment prospect. The financial services sector contributes about 10.5 percent to gross domestic product (GDP), with assets to the value of over R6-trillion. Taxes amount to over 15 percent of GDP, whilst employment represents about 4 percent. The banking sector assets represent just over 50 percent of total financial services sector assets. The assets of the banking sector improved to a level of R3.4 trillion after some moderate increases between December 2008 and June 2011.
©MediaClubSouthAfrica.com
Effectively regulated banking
There was a nine percent increase in the total value of assets during the quarter ended September 2011. The Return on Equity (RoE) and the Return on Assets (RoA) for the banking sector improved to 15.9 percent and 1.12 percent respectively in September 2011, (September 2010: 15.2 percent and 0.99 percent respectively). The National Payment System Act of 1998, was introduced to bring the South African financial settlement system in line with international practice on settlement systems and systematic risk management procedures. The Act confers greater powers and duties on the SA Reserve Bank in respect of providing clearing and settlement facilities. The Payment Association of South Africa, under the supervision of the Reserve Bank, has facilitated the introduction of payment clearing house agreements. It has also introduced agreements pertaining to settlement, clearing and netting agreements, and rules to create certainty and reduce systemic and other risks in inter-bank settlement. These developments have brought South Africa in line with international inter-bank settlement practice. Investment and merchant banking remains the most competitive front in the industry, while the country’s “big four” banks – Absa, First National Bank, Standard Bank and Nedbank – continue to consolidate their grip on the retail market.
Fast Facts
• The SA banking industry is currently made up of 17 registered banks, two mutual banks, 12 local branches of foreign banks, and 41 foreign banks with approved local representative offices. • The total number of ATMs in South Africa is 179 319. • The number of branches of the four major banks in South Africa is 2 927. • The number of branches of all banks in South Africa is 6 303.
Sources
http://www.banking.org.za, http://www.southafrica.info
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12/16/11 12:50:25 PM
INTERVIEW FINANCIALS/ SPECIALITY & OTHER FINANCE/ OTHER FINANCIAL
Aldes Business Brokers Assisting sellers of medium and small businesses to find suitable buyers. Please give a brief summary of the company and its products or service? Aldes is a firm of business brokers that assist sellers of medium and small businesses to find suitable buyers. The Group operates on a franchise basis with the use of a single database. This pooling of all resources is probably our biggest competitive advantage and enables a single broker to assist any of his clients to find a business anywhere in the country in any sector. We’ve been at it for 33 years and can truly state that we have “mastered the art of business broking”.
Name Ferdie van Greunen Born 1 December 1970 Qualifications B.Proc; B.Com (Law); CFP; CBBR, CEA Occupation and position Business Broker; Managing Director Steps to success Passion and hard work Stand-out achievements Very successful BEE transactions for Aldes clients. Business philosophy Business is about profits and you achieve this through empowering people. Best decision To invest in the Aldes brokers and technology. Worst decision Losing focus
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Running a company in the present environment can be quite challenging, yet you have met high criteria entry level for the Top Performing Companies publication. Tell us why you have achieved such positive results. As business brokers we thrive on a depressed market, as more and more opportunities becomes available. Business owners that find themselves in a poor cash flow situation during difficult times normally opt to sell out. I think however reason for our success is our great brokers. What are your strategies to sustain your business during these trying times? Aldes operates from a very low overhead base and I plan to keep it as such. The regulatory environment in which we operate also necessitated that we add more services to our clients and achieve a better turnaround time on our transactions. Do you believe there is still room for entrepreneurial flair in business? And how important is it to business? Entrepreneurs are the engine of any economy. Not only is there room for more entrepreneurs in South Africa and Southern Africa but it are of critical importance that more people enter into medium and small businesses. It always amazes me to see the wonderful ideas that some people have when it comes to business. Southern Africa will have a food shortage, had it not been for the entrepreneur farmer and public transport would have been in shambles had it not been for the minibus taxi owner.
Where do you see growth in South Africa / Africa over the next couple of years? The mobile phone industry, health care and education will be the main drivers. The transport sector and mining industry will continue to be the key to all other growth. Please identify three key points to someone embarking on fulfilling a CEO’s position. Absolute passion, hard work and the staff that you work with. If you could advise government on policy, what critical suggestions would you make right now? Protection of our borders will contribute to job security within South Africa. The over regulation of small and medium businesses with regards to non-core activities is a headache. Government could also seriously consider easing up labour regulations. Business can survive in trying times, but not in uncertain times. Government must give clarity on its policy regarding nationalisation. What do you see as your main growth areas for the year ahead and why? Aldes to expand its reach into the Eastern Cape and North West, where we currently do not have representation. We have also seen a dramatic increase in the deal size and we expect this trend to continue. Of lately we’ve seen an influx from foreign investors and particular South Africans living abroad wishing to return. As per the business sectors, we believe we will see an increase in deals within the mining sector and commercial property. What’s next for you (or your company)? We’ve achieved our certification of Aldes Training Academy from the Department of Education and our planning for 2012 is to capture a revenue stream through our training college. Aldes itself will be on the acquisition trail for businesses that offer services related to our industry.
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FINANCIALS/ SPECIALITY & OTHER FINANCE/ OTHER FINANCIAL CORPORATE PROFILE
aldes.co.za
Aldes Business Brokers is a firm of franchised business brokers assisting sellers of medium to small businesses to find suitable buyers. From small beginnings in Durban in 1979 Aldes has grown to more than 40 outlets across South Africa, Namibia and Zimbabwe. Its success over the years has gone hand in hand with the Group’s determination to improve the professionalism of their brokers and the business broking industry as a whole. Aldes follows a service orientated approach and this has ensured that it remained at the forefront of the business broking industry in Southern Africa for the past 32 years. Aldes Business Brokers is registered with the Estate Agency Affairs Board, the regulatory body for the industry. All its brokers comply with the EAAB’s code of conduct and carry a valid Fidelity Fund Certificate. The Aldes brokers come from varied backgrounds with wide experience across all sectors of business. The Group provides its own in-house training for all its brokers. The collective result is a Group with a vast pool of knowledge, able to provide excellent service to its clients. The biggest competitive advantage that Aldes has is the use of a single database for all clients, both sellers and buyers. This enables an Aldes broker to service any of his clients across the country. Investors searching for a nonlisted business will find success with Aldes Business Brokers.
FERDIE VAN GREUNEN
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY Year founded: 1979 Brokers: 69 Branches: 37 Trade affiliations: EAAB Memberships: IEASA Current customer base: Medium and Small business owners New ventures: Aldes Training Academy, Aldes Finance (Pty) Ltd New developments: Customized Business Broking Database
BUSINESS & FINANCE
Total of Businesses Sold: R220 600 000 (10 months) Total Commission Earned: R14 500 000 (10 months) Average Price of Business Sold: R1 970 000 Average Time on the Market: 193 days Financial year-end: February Holding company: Aldes Business Brokers Africa (Pty) Ltd Bank: ABSA Bank Auditors: Danie Sauer C.A. (SA)
MANAGING DIRECTOR
TRAINING & CSI
Training programmes: Aldes Training Academy – FET Private College CSI initiatives: Annual bursary for tertiary students in related fields.
EMPOWERMENT STATUS
BEE Contribution: Level 4 – 100%, Empowerdex
FAST FACTS
1. Largest Business Broking Company in Southern Africa 2. Established in 1979 3. Independently owned franchises 4. Largest selection of businesses for sale in Africa. 5. Market leader with extensive training and wealth of statistical data on businesses sold.
CONTACT INFORMATION Managing Director: Ferdie van Greunen Physical address: 282 Fremontia Street,
Lynnwood Ridge, Pretoria
Postal address: PO Box 74646, Lynnwood
Ridge, 0040 Telephone: +27 (0)12 361 2690 Fax: +27 (0)12 361 1842 Email: aldes@aldes.co.za Website: www.aldes.co.za
NATURE OF BUSINESS
Description of activity: Business Broking – selling of medium and small businesses. Products/services offered: Sectors covered Retail, Manufacturing, Sales & Services, Mining and Food. Services include marketing, negotiations between buyers and sellers, business valuations and sale agreements, raising finance, training and advice on the process of buying a business.
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12/21/11 10:51:16 AM
CORPORATE PROFILE TERTIARY/ SUPPORT SERVICES/ BUSINESS SUPPORT
www.securitas.com
Securitas South Africa was founded in 2009. It is a knowledge leader in security, focusing on providing security solutions to fit each customer’s needs in 49 countries in North America, Europe, Latin America, Middle East, Asia and Africa. Everywhere from small stores to airports, 295,000 employees in the company are making a difference. Securitas intends to make a difference in the South African market by offering one-stop value added security solutions, combining specialised manpower, and technology. Securitas believe in a smaller, more focused and specialised manpower force, backed by the latest technology. This brings increased quality and costeffectiveness to clients and within the business. The company’s goal is to become a long-term strategic partner for security with each client organisation. Securitas begin by working with clients to objectively assess existing security programmes, and determine if changes are necessary to better serve security needs, and business objectives. Securitas believes that “Value for Money” and Quality of Service” are the two most important things customers look for, and the company aim to deliver both. Securitas’ three fundamental values are: Integrity, Vigilance and Helpfulness. The company serve as guidance for all employees in building trust with customers, colleagues and the surrounding community.
LOIC POTJES
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 2009 Founding members: Securitas SA Holdings Employees: 3 000 Branches: Johannesburg, Pretoria, Cape Town and Port Elizabeth Trade affiliations: Johannesburg Chamber of Commerce and Industry and PSIRA
BUSINESS & FINANCE
Subsidiaries: Securitas Tactical (Pty) Ltd, Securitas Specialised Services (Pty) Ltd and Orbis Security Solutions (Pty) Ltd Holding company: Securitas SA Holdings (Pty) Ltd Bank: ABSA, Nedbank and Standard Bank, First National Bank Auditors: Grant Thornton Foreign listing & date: Swedish Stock Exchange Stockholm (1991) Key clients: Genrec, Actom, UCW, Estee Lauder, Axiz, Gallo Manor Community, Johnson Controls, Hewlett Packard, University of the Western Cape, Cape Town University of Technology, Old Mutual, Cape Town City Monitoring Centre
NATURE OF BUSINESS
Activity: Security Services Products/services offered: Risk analysis, Security systems, Alarm monitoring, Specialised guarding, Consulting and forensic, Off-site video monitoring, Business continuity planning, Alarm response and patrolling, Applicant processing and vetting
SECURITAS SOUTH AFRICA COUNTRY PRESIDENT
CONTRACTS & AWARDS
Environmental health & safety standards: Health and Safety Compliant Recent awards: Impumelelo South Africa’s Top Empowerment Companies 2011/ 2012 and Top Rising Performer Award
TRAINING & CSI
Training programmes: In-house training school with a computer training facility, Management Development Programmes, Specialised Segment Security Programme Empowerment initiatives: Advanced Development Programme and Skill Development/ Learnerships CSI initiatives: Securitas partners with Zenzeleni Primary School, The Paige Project, Safe Haven, Securitas Wellness Days (in conjunction with The Aurum Institute, Department of Labour, Planet Fitness, E-Pap and Sasseta)
EMPOWERMENT STATUS
Black Empowerment Level: BEE Certificate Level 4, 100% recognition
FAST FACTS
1. Founded in 2009 2. Grew over 1 000% in two years, with numerous global and local corporations entrusting us in their Security 3. Five branches, 3 000 employees 4. Offers one-stop value adding security solutions, combining specialised manpower and technology 5. New products: Off-Site Video Monitoring and Security Systems
CONTACT INFORMATION Securitas South Africa Country President:
Loic Potjes
Executive Director: Louis Mkhethoni Group Financial Executive: Theola Lambert Human Resources Director: Cynthia Shirindi Divisional Manager Corporate: Johan Myburgh Divisional Manager Residential:
Wendy Janse Van Rensburg Marketing & Communications Manager:
Nicole Buchler
Head Office Physical address: 15a 4th Street,
Wynberg, Johannesburg
Postal address: Postnet Suite 529, Private
Bag X1, Melrose Arch 2076 Head Office Telephone: +27 (0)11 786 0172 Fax: 086 560 6505 Email: marketing@securitas-rsa.co.za Website: www.securitas.com Call centre/ customer care number:
0861 911 652
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SPECIAL FEATURE OVERVIEW
Investment
S
outh Africa has enormous potential as an investment destination, offering a unique combination of highly developed first world economic infrastructure with a vibrant emerging market economy. It is also one of the most advanced and productive economies in Africa. Key economic reforms have given rise to a high level of macro-economic stability. Taxes have been reduced, tariffs lowered, the fiscal deficit brought under control, and exchange controls relaxed. The government has made it clear that foreign investment is welcome in South Africa, and investor-friendly policies support the public pronouncements. In 2005, the government began formulating a new strategy to boost the country’s economic growth rate to six percent of GDP by 2014 and reduce unemployment. Implementation of the strategy – involving large-scale state investment in infrastructure, small business and skills development, and interventions targeting specific areas of the economy – is well under way. South African Finance Minister Pravin Gordhan has unveiled a R25-billion support package over the next six years to boost industrial development, assist entrepreneurs and accelerate job creation in the country. South Africa has a world-class, progressive legal framework. Legislation pertaining to commerce, labour and maritime issues is particularly well developed, while laws relating to competition policy, copyright, patents, trademarks and disputes conform to international norms and conventions. Sanctity of contract is protected under common law, and independent courts ensure respect for commercial rights and obligations. The independence of the judiciary is guaranteed by the Constitution. South Africa’s financial systems are sophisticated, robust and well regulated. South African banking regulations rank with the best in the world:
©iStockphoto®
A key investment destination
the sector has long been rated among the top 10 globally. Located at the southernmost tip of the African continent, South Africa is ideally positioned for access to the 14 countries comprising the Southern African Development Community (SADC) – with a combined market of over 250 million people – as well as the islands off Africa’s east coast, and even the Gulf States and India. In recent years, South Africa has also developed strong relations with markets in the rest of Africa, Asia and Latin America. The India-Brazil-South Africa (IBSA) alliance, formed in 2003, aims to increase trade between the three countries from the current level of around US$6-billion to $10-billion within the next few years. And the country has become a key trade and investment partner to China, which over the past decade has become a major player on the African continent. South Africa’s exchange rate makes it one of the least expensive countries for foreigners to live and do business in – with a first-world infrastructure and high living standards ensuring good value for money.
Fast Facts
• The JSE Limited is the 16th largest exchange in the world by market capitalisation. • South Africa was ranked 44th out of 130 countries – ahead of Italy and India – in the World Economic Forum’s Global Competitiveness Index for 2007/08. • South Africa is ranked 35 out of 183 countries by the World Bank for “Ease of doing business.”
Sources
http://www.safrica.info/business/investing, http://www.doingbusiness.org
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12/16/11 12:32:02 PM
TERTIARY | FINANCIALS/ INVESTMENT ENTITIES TERTIARY | FINANCIALS/ INVESTMENT ENTITIES
Tothe theMax: Max: To
tributetotoour ourpioneer. pioneer. AAtribute “People always come your a reason. your “People always come intointo your lifelife forfor a reason. It’sIt’s your ability to extract goodness they bring your ability to extract thethe goodness they bring intointo your life,life, sometimes seeing your weaknesses, makes sometimes by by seeing your ownown weaknesses, thatthat makes difference.” - Mr. Max Maisela thethe difference.” - Mr. Max Maisela
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www.topperforming.co.za
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80440 NBC HOLDING 215X297 REPRO.indd 1 80440 NBC HOLDING 215X297 REPRO.indd 1 TP_ed-overview_agriculture.indd 1
2011/09/27 9:42 AM 2011/09/27 9:42 AM 12/14/11 8:54:48 AM
FINANCIALS/ SPECIALITY & OTHER FINANCE/ OTHER FINANCIAL CORPORATE PROFILE
www.nbc.co.za
NBC brings to the market a choice of employee benefits services, and related products for defined contribution, defined benefit and hybrid retirement funds. NBC pioneered the establishment of negotiated retirement funds in South Africa with member representation on the boards of trustees from the early 1980’s. NBC became an independent company in 1998, and with more than a decade behind them, the organisation looks forward to leading the charge in banking on Africa’s future. NBC founder and visionary leader, Max Maisela, actively encouraged retirement fund stakeholders to negotiate the benefits and management structures of retirement funds to ensure that members’ legitimate expectations were met by their funds. One of the key characteristics of a negotiated fund is a direct member representation on the board of trustees – a feature that was legislated in 1996 as a compulsory requirement for all registered retirement funds in South Africa. This trend is now starting to permeate the African continent. NBC is proud to have taken an active lead in training, educating and empowering elected member trustees to take charge of their retirement fund savings and their financial destiny. Today, NBC is making great strides to achieving its vision as ‘Leader in People Benefits in Africa’.
BASSIE MAISELA
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Founding member: Max Maisela Head office: Braamfontein, Johannesburg Main branches: Cape Town, Durban and Port Elizabeth Satellite branches: Polokwane, Richards Bay and Rosslyn, and Witbank Southern African Offices: Maseru, Windhoek, Blantyre, Mbabane, Maputo Memberships: Financial Intermediaries Association of SA, Approved S13B Administrator, Authorised Financial Services and Credit Provider (License no. 991)
BUSINESS & FINANCE
Financial year-end: 31 March Holding company: NBC Holdings (Pty) Ltd Bank: Standard Bank of SA Ltd Auditors: PricewaterhouseCoopers Inc. Key clients: Large industry retirement funds and retirement funds of many of South Africa’s blue-chip companies
NATURE OF BUSINESS
Vision: Leader in People Benefits in Africa Activity: Delivering a choice of employee benefits services and related products for the retirement fund industry
NBC services
Fund administration and account services Consulting services • Legal services • Actuarial services • •
NBC products
Umbrella beneficiary fund Personal financial advice • Investment consulting • Unclaimed benefits provident preservation fund • •
CHIEF EXECUTIVE OFFICER
Home loans Credit life insurance • Health risk management • Negotiated solutions retirement fund • Vukani member education • Compulsory funeral cover • Voluntary funeral cover • •
CONTRACTS & AWARDS
Awards: Nominated as one of South Africa’s Top Performing Companies for 2008 and 2009 – TOP300 Awarded the “Golden Arrow Award” from PMR
FAST FACTS
1. Established in 1998 and founded by the late Max Maisela 2. Is fully representative of South Africa’s demographic profile with more than 453 employees across the country 3. Has no ownership or shareholding ties with any life insurance companies, banks, asset managers or multi-managers 4. Involved in a number of CSI initiatives aimed at developing opportunities for black students and young black graduates from previously disadvantaged communities: Student Sponsorship Programme, Student Learnership Programme through INSETA, Soweto Career Day & Expo, Take a Girl Child by Cell C and Tracker’s Men in the Making Programme
CONTACT INFORMATION Executive Director & CEO: Bassie Maisela Executive Directors: Tony Mercer and Balan Chetty Executive Head: Africa & Regional Consulting: David Foo Executive Head: Internal Support and Fund accounts: Stella Oakes Executive Head: Professional Products: Andre Prinsloo Executive Head: Consulting & New Business: Godfrey Vatsha Executive Head: ICT: Seren Thomas Executive Head: Administration: Jayna Pancham Physical address: 76 Juta Street, Braamfontein Postal address: PO Box 32528, Braamfontein Telephone: +27 (0)10 206 0000 Fax: 086 688 5566 Email: info@nbc.co.za Website: www.nbc.co.za
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SUPPORT SERVICES/ BUSINESS SUPPORT SERVICES CORPORATE PROFILE
www.effectivenesscompany.com
The Effectiveness Company is an outsourcing/insourcing company, within the industry known as ‘business transformation outsourcing’. The company delivers sustainable operational performance improvement and optimisation to its clients through an outsourcing/insourcing execution model. The vision of the company is to be a global leader in the delivery of world-class operational implementation using total quality management processes in order to deliver a predictable outcome. The mission is to provide dynamic and innovative professional outsourcing/insourcing services, which enable customers to excel in operational effectiveness while enriching the lives of all stakeholders and having fun. All these are achieved because of what the company’s staff deliver. It is what people choose to deliver to customers and to each other that makes the company who it is. It starts with what the company agreed on as its vision, mission and values – all of which were created by the people of the company. The Group CEO, Suzanne Ravenall has excelled in the arena of leadership: 2009 to 2011: Nominated and featured in Top Women; 2003 to 2008: Nominated and featured in Leading Managers of South Africa: 2007: Honouree award for Top Women Entrepreneurs in World; 2006: Nominated for the National Business Leader Award; 2005: Nominated for Ernst & Young Entrepreneur of Year; 2005: African Investor Award finalist; 2004: Finalist in Nedbank Business Woman of the Year; and 2004: African Investor Award runner-up.
SUZANNE RAVENALL
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1997 Founding members: Suzanne Ravenall Employees: 300 Branches: Head Office in Kyalami Office Park Current customer base: Corporate 5 Top brands: Labour Managed Services, Customer Relationship Management, Management Consulting, Execution Box and Field Management Services New products: Business Process Outsourcing (BPO)
NATURE OF BUSINESS
Activity: Offering a world-class operations outsourcing service to its customers Products/Services offered: Labour Management, Training and Coaching, Outsourcing and Insourcing
CONTRACTS & AWARDS
Environmental health & safety standards: Operates and abides by the Health and Safety Policy. The company provides and maintains a working environment that is safe and without risk to the health of its employees. ISO rating: ISO 9001: 2008 Recent awards: 2011: Top Services Company 2011/ 2012: Nominated and featured in Best Companies to Work For; 2003-2012: SA’s Top Companies; 2009: Top Business Support Services Company in Best Companies to Work For; 2009: Placed and featured in the Top300 Performing Companies; 2003 to 2008
CHIEF EXECUTIVE OFFICER
TRAINING & CSI
Empowerment initiatives: Offers equal opportunities to all by embracing diversity within a fair and honorable environment. These efforts are equally supported by a mentorship programme that aims at flourishing its employees capabilities of developing from ‘good to great’. CSI initiatives: Actively involved in the positive transformation of SA’s realities, particularly through various social, community and health programmes. The Effectiveness Company has launched a host of CSI initiatives to assist in the upliftment and empowerment of people throughout South Africa. Suzanne Ravenall has a passion for community upliftment and her role as Nkosis Haven’s patron shows just that.
CONTACT INFORMATION
EMPOWERMENT STATUS
CEO: Suzanne Ravenall Marketing & Communications Manager:
Black Empowerment Level: shareholding: >50.1% / non-executive directors: 25.1%-50% / total staff: >50.1% Empowerment rating: Level 3 – Siyakha Consulting
FAST FACTS
1. Delivers sustainable operational performance improvement and optimisation to its clients 2. ISO rating ISO 9001: 2008 3. Outsourcing/Insourcing is divided into three areas: Labour Management, Training & Coaching and Outsourcing/insourcing Operation 4. Best Companies to Work For, almost 10 years in a row 5. Top services company 2011 & 2012 6. Employs 300 people
Marco Da Silva
Physical address: 10 Monte Carlo Crescent,
Kyalami Office Park, Kyalami
Postal address: PO Box 32662, Kyalami 1684 Telephone: +27 (0)11 466 5038 Fax: +27 (0)86 556 2602 Email: info@effectivenesscompany.com Website: www.effectivenesscompany.com
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TJDR/49023
Business anywhere, with one number. MTN UniPresence is the latest PBX solution from MTN Business, bringing all of your communication tools together as one, streamlining your systems, making your employees that much more productive. It’s the next big thing in business, giving each of your employees one number over landline, laptop, tablet and cellphone, increasing efficiency and client satisfaction, whilst lowering your call costs. Get your business to number one with MTN UniPresence.
Visit www.mtnbusiness.co.za or call 0877 40 40 40.
SPECIAL FEATURE OVERVIEW
Telecommunications
©iStockphoto®
Fastest growing sector in South Africa
I
t should come as no surprise that the country that invented touchtone dialing offers world-class telecommunications. Telecommunications is one of the fastest growing sectors of South Africa’s economy, driven by rapid growth in mobile telephony and broadband connectivity. With a network that is 99 percent digital and includes the latest in fixed-line, wireless and satellite communications, South Africa has the most developed telecommunications network in Africa. The telecommunications industry is thriving, contributing more than seven percent to South Africa’s gross domestic product (GDP). With approximately 5.5 million installed fixed-line telephones, South Africa is ranked 23rd in telecommunications development in the world and represents more than 30 percent of the total lines installed in Africa. Telkom, a parastatal that held the monopoly in fixed-line telephony in South Africa until the appointment of Neotel in 2006, is a key player in a US$630-million optical fibre undersea cable project that will cater for Africa’s growing telecommunications needs for the next 25 years. Growing at a rate of 50 percent per year and fourth fastest growing cell phone market in the world, the South African GSM cell phone market has five operators: Vodacom, MTN, Cell-C, Virgin Mobile and 8ta. Some of the world’s leading telecommunication brands like Siemens, Alcatel, SBC Communications, Telecom Malaysia, Cell C and Vodaphone have made significant investments in the country. The Independent Communications Authority of South Africa has been working to bring down the costs of telephony by regulating mobile termination rates – the amount that operators have to pay for using another operator’s network. An increase in the number of undersea data cables linking South Africa to the rest of the world, as well as market liberalisation, has seen a shake-up in local internet access, with number of South African internet users passing 5 million in January 2010, finally breaking through the 10 percent mark in
internet penetration for the country. The Seacom submarine fibre-optic cable system linking south and east Africa to global networks via India and Europe was commissioned in July 2009, while the East African Submarine Cable System (EASSy), that links countries along the continent’s eastern coast to the rest of the world, started service in August 2010. The West Africa Cable System linking southern and western African countries with Europe is scheduled to be operational by the end of 2011. With the arrival of several international data cables to the country’s shores, focus has shifted to improving connectivity within South Africa, by building national and city-wide fibre-optic cable networks. MTN, Vodacom and Neotel are jointly building a 5 000km fibre-optic cable network connecting several major centres across South Africa. The first phase of the cable, linking Gauteng with KwaZulu-Natal, was commissioned in June 2010. Also in November 2010, a new player in South Africa’s rapidly evolving telecoms scene, FibreCo Telecommunications, announced plans to develop a national open-access fibre-optic broadband network to improve connectivity and further reduce internet costs in the country. FibreCo is a partnership between Cell C, ICT firm Internet Solutions, and investment management and advisory firm Convergence Partners.
Fast Facts
• In 2009, South Africa ranked 34th in the world in terms of fixed-line telephony, with over 4.3 million fixed-line connections. • As of 2009, there were over 46.4 million mobile users in South Africa, ranking the country 26th in terms of subscriber numbers. • Cell phone ownership increased 72.9 percent between 2001 and 2007.
Sources
http://southafrica.co.za, http://www.safrica.info 1 2 TH E D I T I O N T P
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Karel Pienaar Karel Pienaar’s clear vision of MTN South Africa’s future and belief in customer focus makes him an exceptional leader. The challenge Since the company entered the market 17 years ago there have been many changes within the industry. When MTN SA started out, its focus was on mobile voice. It soon became a provider for all people in South Africa and is currently exploring the world of Information Communications Technology (ICT). In the last two years, the business has grown more rapidly than in the past 15 years and will continue to develop at an exponential rate. A key component to his role and the greatest challenge is to help the company of 8 000 people to adapt to these changes.
Name Karel Pienaar Occupation and position Managing Director Steps to success Clear and precise vision Stand-out achievements Being part of the team that grew MTN into a multinational company Business philosophy Passion for your chosen job Best decision Venturing into the Telecommunications Sector
The philosophy Having a clear management strategy is a key concept for any company to survive and grow in a changing environment. MTN SA has, under the leadership of Karel, changed from working in silos to becoming a matrix organisation where the different segments are all lined up and focused on becoming indispensible to the customer. Karel believes that a company is very similar to a rugby team. The Manchester Rugby Club starts to develop their players at a very young age, preparing them for a lucrative career with the club when they are ready. “I believe in building a team that is totally supportive of each other with the ability to work in sync,” says Karel. His teams consist of individuals with strengths and weaknesses. Each team member compensates for the weaknesses and enhances the strengths of the other team members. According to Karel, everything is possible: “If you want something you must go out and get it. But in order to get what you want, you have to be focussed with a clear and simple strategy. Be aggressive, be fast and stay focused.” Corporate citizenship As an organisation, MTN SA continually strives to be part of the solution to the country’s socio challenges through CSI endeavours.
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Studies show that there is a direct relation between connectivity and gross domestic product (GDP) as well as GDP growth. People in rural communities can start their own businesses because they can communicate. MTN spends in excess of R30-billion each year in South Africa and across the continent, investing and making a difference to the communities it opperates in while at the same time satisfying its shareholders with a return on investment (ROI). Education is another sector in which mobile telephony plays a crucial part. Technology is a key enabler to making education easier and simpler. It vides connectivity between the huge databases in the world and within a country. “Today we have a 10 percent penetration of internet in the country and if you don’t get it to a 100 percent or at least 50 percent of households as soon as possible, we cannot educate our people.” The youth of today will be the leaders in 2020. South Africa is at an advantage because it has the youth. We need to be internationally competitive. South Africa and the rest of the continent have the ability to become the power-house over the next 50 years. Connectivity not only contributes to education, but also to health and security, and Karel believes that MTN SA will continue to make a significant contribution to the community going into the future. The customer Everything at MTN SA is centered around the customer. “We want to be the number one ICT company in the country and in doing so, become indispensible to the customer,” continues Karel. A good way to think about ICT is to consider all the digital technology available. It covers any product that will store, retrieve, manipulate, transmit or receive information electronically in a digital form.
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TELECOMMUNICATION SERVICES/ WIRELESS TELECOMMUNICATION SERVICES INTERVIEW
Already the big corporates are approaching MTN SA for their supply of PCs, LAN, PABX, software and mobile phones because they want everything from one supplier. Through offering not only mobile voice but also all these other products and services, MTN SA is well on its way to becoming indispensible to their customers. Innovation “For every 10 products launched, similar to the Fail Fast approach, for me it is about innovation and speed. However, you must be willing to fail if you are going to win in today’s competitive marketplace, we should be taking products to the market to gain more insight from our customers that will help us to improve and better serve them,” says Karel. The company’s overall objective is to be smarter, quicker and more innovative in everything it does. Going forward, one can expect to see MTN SA experimenting a bit more. For every ten products launched, one will be successful. For me it is about innovation and the speed thereof. There is not a day that goes by that MTN SA does not explore a new product for possible implementation or launch,” says Karel. Our people When looking at the transition and change, MTN SA needs smart and capable people going forward. The future of the company is about quality, smartness and adaptability of its people. Many of the new talent in the company come from South Africa’s youth. The company’s annual Graduate Development
Programmes does an intake of approximately 100 graduates that are placed with a mentor who takes responsibility for their growth over the period. The majority of graduates become full-time employees at the end of the Programme. “Our core focus however is developing and retaining the current talent within the company. Employees want to see personal growth and, through the Career Plan Development Programme at MTN SA, we spend a considerable amount of time showing them the future. We are lucky in the sense that we are going through a change of becoming a full ICT company because there is growth. And in growth, there is opportunity for people,” says Karel At MTN SA the growth is also geographical because of the expansion into Africa. Every senior executive within the company has extensive international working experience. The company’s retention strategy is simple – they operate in an environment of change which provides the challenge and growth that the ambitious employee seeks. When one takes a look at the average employee at MTN SA – they have seen the growth and are constantly challenged by new opportunities while the company is helping them transition upwards.
sit in a job that they do not enjoy and ask of them how they dare waste life like that. One spends two thirds of your time at work, therefore one should enjoy it. Behind the man An engineer by profession, Karel believes he is biased towards the profession. “Engineers are generally balanced people,” Karel points out. Being an engineer helps him understand the complexity of the business as well as the future of what technology is going to deliver. One of the key functions of an engineer is to convince others that the picture he sees is the same picture they see. That is no different to the function of the Managing Director. When not in the office, you will most likely find Karel on the golf course, on an off-road bicycle or in the water. He is a firm believer in finding something outside of work to help take his mind off it. “I am privileged. I have a wife and two daughters I adore. I love my job and work with a team of talented individuals.” concludes Karel.
Karel believes in employing people who enjoy what they do. “Your work needs to be your hobby: fun and enjoyable,” says Karel. He sees too many people who
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INTERVIEW TELECOMMUNICATION SERVICES/ WIRELESS TELECOMMUNICATION SERVICES
Lily Zondo Lily Zondo is the General Manager of Business Risk at MTN South Africa and her job is an all-encompassing title of enterprise risk, the function of internal audit as well as fraud detection, prevention and investigation. She sees herself as the gatekeeper, conscience and ethical barometer of the company. By its very nature, risk management is not a pleasant subject. It is not something that an executive really embraces. This makes her job challenging. Auditing by its definition has a nuance about it of ‘we are always out to find what you are not doing right’; whereas forensics seems to say ‘we believe everyone is a crook and that we are out to catch people doing things wrong’. Business risk says that in every decision one should consider the risk associated with that decision. When in a very market-driven and competitive environment, as at MTN South Africa, people see risk consideration as a business inhibiter. She mentions that people often feel that she does not allow them to make a decision. “All my team is asking for is that you stop for a moment, breathe and consider the implications of your decision. We are not saying do not make the decision. What we are saying is that you must be armed with all the information you require, both good and bad, in order to make an informed decision.”
Name Lily Zondo Born 14 April 1968 Qualifications Chartered Accountant Occupation and position General Manager: Business Risk Steps to success Decision to study commerce and get acquainted with the profession Stand-out achievements Passing, getting my licence to practice, running my own auditing and accounting firm, getting back into the industry Business philosophy Be adaptable Best/worst decision It is not about the decision, but about what lessons you learn from making any decision
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divisions such as sales, marketing, etc. We help integrate the decisions that are made in such a way that the consequence of the decision is clear.” MTN South Africa is striving towards customer excellence and Lily believes that the company’s foundation of strong principles will assist in delivering just that. The quality of service that the company offers to its client is underpinned by people, processes and technology. Lily emphasised the fact that these need to work in synergy and part of her role is to ensure that these three things are working in tandem. What is her recipe for success? “Success is a state of mind. If you wait for somebody to declare you successful, you are going to wait a lifetime.”
With a management strategy based on strong principles of consistency, integrity and adaptability, Lily believes that her team can tailor make a solution for individuals. This has proven to be greatly successful in getting people to buy-in and practice what she is trying to instill. The most important strategy however is adaptability. “To grow one needs to be adaptable. It is not about changing your principles, but about the application of those principles. One should never be rigid if you want to achieve your goals.” The disciplines of risk management, internal auditing and forensics all come together as the ethical values and governance structures of the business. Lily is of the opinion that those organisations that have failed in the past did so because of a lapse in ethical and governance principles and not as a result of losing money. She sees her job as one of protecting the ethical values of MTN South Africa. “We sit in a unique position with a panoramic view of the business’ different focused
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TELECOMMUNICATION SERVICES/ WIRELESS TELECOMMUNICATION SERVICES INTERVIEW
Mapula Bodibe Mapula Bodibe is the General Manager: Consumer Segments at MTN SA and it is not surprising that she has been appointed the Consumer Value Stream Lead for the organisation. With her passion for ensuring the consumer’s needs are met, combined with a work ethic that strives for excellence, she is known throughout the organisation as the Consumer Champion. She believes that she has one of the most exciting jobs at MTN SA because she looks after an area that manages the end-to-end consumer value proposition. “My department is the face of the customer in the company. Where customer needs are not considered, organisations often become technocratic. One of the great things of my job is going back to the customer and giving them the product in the way they told you, through research, they want.”
Name Mapula Bodibe Born 20 May 1978 Occupation and position General Manager: Consumer Segments at MTN SA Steps to success Cautious decision making, working extremely hard Stand-out achievements Being given this position in the short time (5 years) I’ve been with MTN SA Business philosophy Be focused Best decision Joining MTN SA Worst decision Leaving MTN SA when I did (for less than three months before joining again)
One of the challenges of her position is the speed at which the market develops. The network that moves the fastest is the one that gets the customer and therefore it is imperative to always move quickly in bringing to the consumer a product that addresses their specific needs. In order to do that her team has to stay disciplined and remember that it is not about the technology solution, but about the customer. This is achieved through constant communication and engagement with the different stakeholders to get their buy-in and input, making them own part of the solution. Mapula reaches her goals by being dynamic and flexible at the same time. Yet she is relentless in getting to the end goal while making sure that her entire team is on board all the way.
what they need. An organisation can then tweak different offers to address the needs of each segment. Everything about segmentation forces one to understand the customer and properly address their need instead of treating all customers the same. It results in a product offering that has variety, simplicity and relevancy. With the future of mobile technology and connectivity moving towards lifestyle innovations that will enable and empower the consumer to live a better life, Mapula’s strategy is based on structured planning before implementation. Her recipe for personal success is simple – timing. “In life you go through phases. You don’t necessarily have the opportunity to get everything you want at the same time. Whenever I am faced with a challenge in my life, I contextualise it and often have to sacrifice the least important aspect of my life at the time while focusing on the end goal with the understanding that any efforts I put in now comes to an end. I strive for excellence today and know that the rewards will soon follow.”
“I come from a background where your work is a pillar in your life, just as your family is a pillar. I don’t have a cosmetic relationship with an organisation and always give it my all. For me, the line between work and life is really blurred because I believe that, what I give at work is a demonstration of my personal character. my work ethic has been demonstrated in all areas of my interaction in the business.” Consumer segmentation is her passion and she believes that she is inherently a champion for customers and that she will always be. Segmentation of your consumers is important if you want to get to the depth of understanding
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SOFTWARE & COMPUTER SERVICES/ COMPUTER SERVICES CORPORATE PROFILE
www.afrihost.com
Afrihost is a company dedicated to delivering internet solutions, including ADSL broadband and state-of-the-art web hosting that truly delights its clients. Afrihost was formed in August 2000 on the premise that the company could deliver a service superior to the industry-norm. Over the past 11 years, Afrihost has discovered that in order to deliver a remarkable experience, the company needed to have many systems in place that they never initially dreamt were necessary. Afrihost has consistently improved the hosting, ADSL and support it delivers and sincerely believes that it provides a superior service. Having said that, the company continually works to improve its service levels. As with any business, it takes hard work and experience to succeed. Afrihost has the experience and has learnt some lessons the painful way. The company has helped shape the broadband and hosting market over the past few years with exciting initiatives such as free ADSL, double-your-money-back guarantees and also 2-for-1 Topups, but they’ve got a lot more to come. It is Afrihost’s goal to be more than just a company that provides you with hosting or ADSL connectivity. Through their many value added services which they include with all their packages, they hope to provide each of their clients with the tools that will enable them to make their online experience Pure Internet Joy!
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY Year founded: 2000 Founding members: G Visser, PF Meintjes and BA Armstrong Employees: 85 Branches: Rivonia Current customer base: 55 000 New products: Free ADSL
BUSINESS & FINANCE
Turnover: R110-million Market share: 7% Bank: Absa Auditors: Watermark Key clients: Men’s Health, Cerebra, Hello Peter, Internet Solutions, USN, Top TV, BizCommunity, Thompsons Travel, Blue IQ
NATURE OF BUSINESS
Activity: Internet solutions Products/services offered: ADSL Broadband, Shared Web Hosting, Dedicated Hosting, MyBackups
CONTRACTS & AWARDS
Joint ventures: Microsoft Partner Network
DIRECTORS OF AFRIHOST
FAST FACTS
1. Founded in 2000 2. Employs a staff complement of 85 3. Changed the broadband market by offering R29/GB ADSL when the norm was three times as much 4. The staff quota has more than doubled in the last 18 months 5. Offer a 60 day double money back guarantee
CONTACT INFORMATION CEO: Gian Visser COO: Peter Meintjes Sales Director: Greg Payne New Business Director: Brendan Armstrong Financial Manager: Colleen Visser General Manager: Artur Da Silva Brand Manager: Tyler Theron Software & Development Manager: Sarel van der Walt Physical address: 2 Bentley Office Park, 67 Wessel Road, Rivonia, Gauteng, South Africa Postal address: PO Box 5116, Rivonia 2128 Telephone: +27 (0)11 612 7200 Fax: +27 (0)86 552 8000 Email: info@afrihost.com Website: www.afrihost.com Call centre / customer care number: +27 (0)11 612 7200
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INFORMATION TECHNOLOGY HARDWARE/ COMPUTER HARDWARE CORPORATE PROFILE
www.rectron.co.za
Rectron is a leading Information and Communications Technology (ICT) distributor in South Africa, with its head office located in Midrand, Gauteng. The company has been in existence since 1995 and has grown from a four-man operation to having five branches in South Africa and approximately 350 employees worldwide. The business was founded by CEO and owner, Mark Lu. One of the most important aspects of the company is the culture transmitted throughout the organisation; its core values at the helm define the work ethic of the company. These values are integrity, teamwork, business focus, an open-door policy, front-Line leadership, professionalism and the belief that customers define a job well done. Rectron is driven by technology which it uses to add value for its customers. The company has invested approximately R35-million in automation control systems and IT to increase its efficiency to its customers. The idea is that customers should be benefiting from any changes within the company as they are the people supporting the company. The company’s number one asset is its employees which it believes is the factor differentiating it from its competitors. Employees are immersed in the company culture and given opportunities for skills development to empower them for promotion within the company. The flat management structure increases communication, control and coordination, making Rectron flexible and adaptable to any changes that it may undergo. By its very nature, information technology ensures that change is fundamental to the company culture of risk taking and innovative thinking. Rectron regards itself as a learning organisation where employees gain knowledge from one another as well as through their own experiences in order to bring about positive change.
CHESLYNNE BRITZ
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY Year founded: 1995 Founding members: Mark Lu, Pramod Otham Employees: 358 Branches: Five in South Africa, and two in Australia Membership: LGBN Current customer base: 5000+ Active Customers 5 Top brands: Gigabyte, Transcend, Tomtom, Samsung, Intel New products: Notebooks, 3D TV, GPS, Table PC, Digital Signage, 3D LCD
BUSINESS & FINANCE
Turnover: R 1.46-billion Operating profit: R62.9-million Net profit: R42.6-million Financial year-end: June Market share: ±40% Holding company: Mustek Limited Bank: Standard Bank, First National Bank, Nedbank, Absa, HSBC Auditors: Deloitte & Touche JSE listing & date: De-listed 2001 Current customer base: + 5 000 active dealers Key clients: Massmart, JD Group, Edcon, ISER
NATURE OF BUSINESS
Activity: Value added distribution company, components, consumer electronics, peripherals, service and repair Products/services offered: Computer components, notebooks, PND devices, imaging devices, consumer electronics, and repairs and servicing
MANAGING DIRECTOR
Recent exhibitions: Microsoft TechED 2009, Microsoft Partner Conference 2009, GovTech 2009, Microsoft Partner Summit 2010, Microsoft TechEd 2010, GovTech 2010, Rectron 2011 Roadshow
TRAINING & CSI
• Training programmes: ABET, bursaries and skills development • Employee incentive schemes: Financial rewards, financial assistance • Empowerment initiatives: Skills development, job rotation • CSI initiatives: Hope Factory, Global Village, underprivileged schools
EMPOWERMENT STATUS Black Empowerment Level: shareholding: 5%-25% / executive directors: 5%-25% / non-executive directors: 5%-25% / total staff: 5%-25% BEE Empowerment rating: Level 6, BEE Online
FAST FACTS
1. Established in 1995 2. Has 7 branches, 5 in South Africa and 2 in Australia 3. Enjoys a staff complement of ±350 4. Has an annual revenue of R1.4-billion 5. Regarded as leading SA IT distributor
CONTACT INFORMATION Chief Executive Officer: Mark H Lu Managing Director: Cheslynne Britz Financial Director: Gerhard Malan Marketing Director: Elaine Wang Sales Director: Werner Kuhn HR Director: Antonet Davids Operations Director: Martin Roets Physical address: 152 15th Road, Randjespark,
Midrand 1685
Postal address: PO Box 76494, Wendywood
2144
Telephone: +27 (0)11 203 1000 Fax: +27 (0)11 203 1940 Email: info@rectron.co.za Website: www.rectron.co.za
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SPECIAL FEATURE OVERVIEW
Education and training
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ll South Africans have the right to a basic education, including adult basic education and further education. The Bill of Rights, enshrined in the country’s Constitution of 1996, stipulates that everyone has the right to a basic education, including adult basic education and further education, which the State, through reasonable measures, must progressively make available and accessible. At about 5.3 percent of gross domestic product (GDP) and 20 percent of total state expenditure, South Africa has one of the highest rates of public investment in education in the world. South Africa’s National Qualifications Framework (NQF) recognises three broad bands of education: General Education and Training, Further Education and Training, and Higher Education and Training. School life spans 13 years or grades, from grade 0, otherwise known as grade R or “reception year”, through to grade 12 or “matric” – the year of matriculation. General Education and Training runs from grade 0 to grade 9. Under the South African Schools Act of 1996, education is compulsory for all South Africans from the age of seven (grade 1) to age 15, or the completion of grade 9. General Education and Training also includes Adult Basic Education and Training. Further Education and Training takes place from grades 10 to 12, and also includes career-oriented education and training offered in other Further Education and Training institutions such as technical colleges, community colleges and private colleges. The matric pass rate, which was as low as 40 percent in the late 1990s, has improved considerably. In 2010 it was 67.8 percent and, according to Basic Education Minister, Angie Motshekga, the pass rate will increase to 70 percent in 2011. Higher Education and Training, or tertiary education, includes education for undergraduate and postgraduate degrees, certificates and diplomas, up to the
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The key to success
level of the doctoral degree. South Africa has a vibrant higher education sector, with more than a million students enrolled in the country’s 22 state-funded tertiary institutions: 11 universities, five universities of technology, and six comprehensive institutions. Higher education is also offered at hundreds of private institutions, which are registered with the Department of Education to confer specific degrees and diplomas. Many of South Africa’s universities are world-class academic institutions, at the cutting edge of research in certain spheres. Although subsidised by the state, the universities are autonomous, reporting to their own councils rather than government.
Fast facts
• South Africa has one of the highest rates of public investment in education in the world: about 5.3 percent of gross domestic product (GDP) and 20 percent of total state expenditure • Education continues to receive the biggest share of the country’s budget with an allocation of R165-billion to the departments of basic education and of higher education and training for 2010/11 • South Africa’s matric pass rate in 2010 was 67,8 percent • In state-funded public schools, the average ratio of pupils to teachers is 31.5 to one, while private schools generally have one teacher for every 17.5 scholars. • In 2009, there were 12 million learners who were taught by 386 587 teachers in 24 693 public schools and 386 098 learners taught by 24 557 teachers in 1 174 private schools
Sources http:/www.info.gov.za, http://www.southafrica.info
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PUBLIC/GOVERNMENT ORGANISATION/ NATIONAL GOVERNMENT INTERVIEW
Dr Raymond Patel
“There’s no doubt that when we are at work, we have a sense of commitment. Our commitment shows itself in the sterling results we achieve, year after year.” Please give a brief summary of the company, its current products and/or services, and which markets it caters to.
merSETA, the Manufacturing, Engineering and Related Services Sector Education and Training Authority is one of the 23 SETAs established through the Skills Development Act 96 of 1998. It facilitates skills development in the following sub-sectors: • Metal and engineering; • Auto manufacturing; • Motor retail and component manufacturing; • Tyre manufacturing; and • Plastics industries. The above five sub-sectors comprise approximately 44 000 companies, with a workforce of about 600 000.
Ambitions and motivations are complex; what has driven you in the past, and what drives you now that you have achieved success? Name Dr Raymond Patel
The fear of failure drives me to ensure success in everything I endeavour.
Born 7 May 1960
Running a company in the present environment can be quite challenging yet you have met high criteria entry level for the Top Performing Companies publication. Why you think you have achieved such positive results?
Occupation and position Chief Executive Officer Steps to success Director for the Department of Education (North West), Chief Executive Officer and Dean for Azaliah College, Managing Director for Moetsi Developments, and Chief Executive Officer for CHIETA Stand-out achievements Winner of Public Sector Visionary Award of BBQ Awards at the Van Ryns BBQ Quarterly Awards 2009 Business philosophy Treat your clients and staff the way you treat yourself.
It stems from having a positive mind and positive work ethic. It is also about being results-oriented and ensuring that one has the support of staff to ensure that the delivery of programmes is effective and efficient. In your experience, which comes first: people or profit?
People definitely come first. Without people, one certainly does not have the infrastructure to derive profits. Achieving your level of success has traditionally been considered a stressful journey, – is that the case, and how do you manage it?
Yes, any level of success is accompanied by huge sacrifices on other levels. It’s only through spirituality that my leadership is able to gain balance within the universe. What are your strategies to sustain your business during these trying times?
We have a host of programmes and projects aimed at increasing our presence in the training sphere. We also have key research currently underway on the social impact of our programmes. An apprenticeship/learnership must have an impact on the community and society at
large. Hence NSDS III focuses on the social impact that training has on communities. Our strategies are now keenly focused on this social aspect of training. The global markets seemed to be stabilising. What impact is that having on business in South Africa?
The effects of the global economic crisis have finally impacted on the South African economy through the drop in the merSETA revenue income. We are cognisant of the economic hardship that most companies and businesses are facing in the country. Sustainability in business is becoming hard to ignore; how do you define it?
In the business environment in which merSETA operates, sustainability is the constant flow of levy income to ensure the trajectory for the training agenda and skills development in our country. Without the cash injection, the support of business and the availability of workplace learning, one is unable to maintain the development of skills which our country so dearly needs. How important do you regard innovation in business?
Innovation is key to sustainability. A company or individual has to repeatedly innovate. The only constant in life is change. Innovation is this ability to take the process forward positively during times of change. It is hard enough to attract good talent, let alone retain it. Please elaborate on any strategies which have worked for your company.
Here at merSETA, we ensure that our staff feels at home in the work environment. The culture and climate at work have an enormous impact on productivity and innovation. Our staff will not always be completely satisfied, but there can be no doubt that when they’re at work, they have a sense of commitment. This commitment shows itself in the sterling results we achieve, year after year. If you could advise government on policy, what critical suggestion would you make right now?
To ensure that all capital projects government embarks on have a strong training agenda underpinning them. What’s next for you (or your company)?
At merSETA we aim to sustain the high level of success we have enjoyed over the last 10 years and prepare ourselves for the challenges that the third iteration of the SETA re-establishment will face.
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HEAD OFFICE merSETA House, 95 7th Avenue, Cnr Rustenburg Road Melville Johannesburg Tel: 010 219 3000 Fax: 086 673 0017
leaders in closing the skills gap.
GAUTENG SOUTH merSETA House, 95 7th Avenue, Cnr Rustenburg Road Melville Johannesburg Tel: 010 219 3000 Fax: 086 673 0017 GAUTENG NORTH & NORTH WEST Automotive Supplier Park 30 Helium Road Rosslyn Ext. 2 Tel: 0861 637 731 Fax: 086 673 0017
The merSETA is one of 21 Sector Education and Training Authorities (SETAs) established to promote skills development in terms of the Skills Development Act of 1998. The 21 SETAs broadly reflect different sectors of the South African economy. The merSETA encompasses manufacturing, engineering and related services.
FREE STATE & NORTHERN CAPE 46 Second Avenue Westdene Bloemfontein, 9300 Tel: 0861 637 733 Fax: 086 673 0017
The various industry sectors are covered by five chambers within the merSETA: Metal and Engineering, Automobile Manufacturing, Motor Retail and Components Manufacturing, New Tyre Manufacturing and Plastic industries.
KWAZULU NATAL 3rd Floor, Fassifern Old Mutual Building, 35 Ridge Road, Berea Tel: 0861 637 736 Fax: 086 673 0017
facilitating sustainable development of skills, transformation and accelerating growth in manufacturing, engineering and related services.
www.merseta.org.za ISO 9001 :2008
EASTERN CAPE Pickering Park Office Suites, 14-20 Pickering Street Newton Park, Port Elizabeth, 6045 Tel: 0861 637 734 Fax: 086 673 0017
LIMPOPO & MPUMALANGA Section 1 No.8 Corridor Crescent Route N4 Business Park Ben Fleur Ext 11, Witbank Tel: 0861 637 735 Fax: 086 673 0017 WESTERN CAPE 5th floor, Catnia Building Bella Rosa Office Development Bella Rosa Road, Tygervalley Tel: 0861 637 732 Fax: 086 673 0017
PUBLIC/ GOVERNMENT ORGANISATION/ NATIONAL GOVERNMENT CORPORATE PROFILE
www.merseta.org.za
The merSETA mandate comes from an act of Parliament, Act no. 97 of 1998, that created SETAs. SETAs came into operation in 2000 after the promulgation of the Schools Development Levies Act. The mandate of the SETAs is to, within the particular sectors, train and develop the current workforce and to make provision for the training of new entrants into the workplace in that particular area. Currently, there is an emphasis on the development of the workforce through Recognition of Prior Learning with a view to increasing their productivity. The merSETA was created for five chambers; Metal and Engineering, Auto Manufacturing, Motor Retail and component manufacturing, New tyre manufacturing and Plastics industry. Currently, merSETA is made up of about 40 000 companies with about 600 000 people working within the sector. The company is responsible for the continuous development of those within the sector and preparing a pipeline of new development of people coming into the sector. There is an emphasis on previously disadvantaged groups who were not exposed to training and development. There is the social imperative to redress past inequalities through the upliftment of the previously disadvantaged. There is also the economic imperative to improve our economy, increase our GDP and, thus, profitability. RAYMOND PATEL
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year Founded: 2000 Employees: 220 Branches: KZN, Eastern Cape, Western Cape, Northern Cape/ Free-State, Mpumalanga, Gauteng North/ Gauteng South
BUSINESS & FINANCE
Turnover: R700-million Accountants: Chief Financial Officer Lindiwe Movundlela
NATURE OF BUSINESS
Activity: The merSETA facilitates the process of training by paying grants Sectors of focus: Metal and engineering, Auto Manufacturing, Motor Retail and component manufacturing, New tyre manufacturing, Plastics industry Products/services offered: Accreditation and assessor training, Assessment and evaluation, Issue and re-issue of certificates, Quality Assurance, Training programmes and training providers, Development of qualifications, Registration of skills programmes, Registration of learnership agreements, Registration of apprenticeship contracts
LEARNERSHIPS
200 registered learnerships on the merSETA database. About 130 000 learners have gone through the learnership system with about 95 000 being employed learners and about 40 000 being unemployed learners. Some of the learners have progressed to being artisans, e.g. the airconditioning industry has recorded an increase in qualified technicians and they have all acquired employment. Skills acquired through learnership programmes have had a positive contribution to the reduction of unemployment and making the sector more productive through skilled workers.
PROGRAMMES AND INITIATIVES
Accelerated Artisan Training Programme (AATP)
CHIEF EXECUTIVE OFFICER
Recognition of Prior Learning Science, Maths and Technology (SMT) Adult Basic Education has the following three modalities: ABET Project 1: Accelerated ABET ABET Project 2: Business ABET ABET Project 3: Occupational ABET Voucher Implementation Programme (VIP) New Venture Creation (NVC) Bursaries
CONTRACTS & AWARDS
ISO Rating: ISO 9001:2008 Certificate Number: 654641-01 Recent Awards: One of the best performing SETAs and has received clean audits for the past 10 years Recent exhibition/trade shows/ convention: • Solidarity Congress April 20, Gauteng: Rural Women Workshop April 28 - 29, North West • University of PTA Career Fair May 11, Gauteng: Pretoria • Africa Expo 2011 May 25, Gauteng: Pretoria STi Golf Day May 26, Western Cape: Kuils River • Department of Labour (UIF) Seminar June 01- 02 Gauteng: East Rand • June/Youth Month Careers for the Future Expo June 17, Eastern Cape: East London • Gauteng Provincial Legislature Youth Parliament June 25, Gauteng: Randfontein - Mohlakeng Community Centre • Education Week July 07 - 08, Gauteng: Sandton Convention Centre • SAQA Mandela Day Career Expo July 18 - 20, Eastern Cape: Lusikisiki • Central University Career Fair August 03 - 04, Free State: Bloemfontein • National Science Week 01 - 02 August, Gauteng: Sci-bono Discovery Centre • UJ CAREER FAIR: Soweto Campus 04 August 2011 • Sol Plaatjie Youth Career Expo 17 - 18 August 2011
CONTACT INFORMATION Chief Executive Officer: Raymond Patel Chief Operating Officer: Wayne Adams Chief Financial Officer: Lindiwe Movundlela General Manager: Corporate Governance:
Tom Mkhwanazi
General Manager: Projects: Derrick Peo Physical Adress: 95 7th Avenue,
Cnr Rustenburg Road, Melville, Johannesburg 2109 Postal Adress: PO box 16826, Marshalltown 2107 Web address: www.merseta.org.za Email: info@merseta.org.za
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CTI Education Group • • • • •
Registered with the Department of Higher Education and Training (DHET). Reg. No. 2004/HE07/004 (South Africa) Accredited by the Council on Higher Education (CHE) (South Africa). Accredited by the British Accreditation Council (BAC) (UK). CTI has degree conferring status in South Africa. CTI’s degrees and Information Systems qualifications are registered on the National Qualifications Framework (NQF) by the South African Qualifications Authority (SAQA).
Why students choose CTI Excellent pass rate Job placement assistance Internationally recognised qualifications Student loan assistance available 12 campuses in South Africa
Bedfordview Campus 011 450 1963/4 Durbanville Campus 021 914 8000 Potchefstroom Campus 018 297 7760 International Office +27 11 467 2396
Top Co_V2.indd 1 CTI-TP_interview.indd 1
Bloemfontein Campus 051 430 2701
Cape Town Campus 021 674 6567
East London Campus 043 721 2564
Nelspruit Campus 013 755 3918
Pretoria Campus 012 348 3060
Randburg Campus 011 789 3178
Durban Campus 031 564 0570/5 Port Elizabeth Campus 041 374 7978 Vanderbijlpark Campus 016 931 1180 Group Head Office 011 467 8422
2011/12/13 11:24 AM 12/19/11 2:23:27 PM
COLLEGES/ IT & BUSINESS INTERVIEW
The CTI Education Group Preparing learners for a wide spectrum of employment opportunities. The CTI Education Group (CTI) is a registered, private higher education institution in South Africa in partnership with the Midrand Graduate Institute (MGI). The group has 13 campuses spread throughout South Africa catering for full-time and part-time learners within the fields of Information Technology, Commerce, Creative Arts and Graphic Design, Psychology and Counselling, and Law. According to Darren Fox, Chief Executive Officer of CTI, the group’s target market is matriculant in South Africa as well is Sub-Saharan Africa. “The growth curve going forward, particularly in the next two to three years will be coming out of Sub-Saharan Africa.”
Name Darren Fox Occupation and position Chief Executive Officer of CTI CONTACT DETAILS Head Office Bldg 1, Fourways Manor Office Park Cnr. Roos and Macbeth streets Fourways 2191 Telephone number +27 (0)11 467 8422 E-Mail Address info@cti.co.za
The Group currently markets to 27 countries in Africa and should be able to get approximately 1 000 students to come from those countries. “Because these students physically move to South Africa we assist them with student visa requirements, financing, accommodation and many other aspects relating to their studies in our country.” Fox added that, at the end of their studies, foreign students are encouraged to return their country of origin where they would add value in whatever field they qualified. Looking ahead into the next two years, CTI will continue to develop new courses, programmes and qualifications all of which will be registered with the South African Qualifications Authority as well as the Department of Higher Education. As the first private institution to successfully register a Masters Degree in Psychology, the future will soon see other Masters and Doctoral programmes being developed.
As a private organisation CTI sees its profits as a result of doing a good job. Other than a public institution that focuses more on service delivery than running a business, CTI has shareholders to report to which gives the organisation an extra dynamic it needs to be aware of. Measurements such as academic pass rates, pass-through rates, service and placement rates are what sets them apart from public institutions. It was also these measurements that the organisation can contribute its success to during the difficult economic climate experienced in the past two years. “Running a sustainable business is all about open communication channels,” explains Fox who drives a transparent culture all the way up and all the way down the organisation. CTI even has its own internal social media platform where staff can socialise, form work groups, host forums, talk to students as well as other staff members. This is a key-contributing factor to the stability of the organisation which has a very low staff turnover. “A number of the senior staff members have been with CTI for over 10 years.” As a company within the Pearsons Education Group, which is known as the largest educational organisation in the world, CTI is proud of its high placement rates. “At the moment I can comfortably say that we place 75 percent of all our graduates within four months of them completing their qualification,” exclaims Fox. “We make sure that we actively place students to gain entry into meaningful employment upon completion of their studies.” This is yet another factor that puts this private education institution in a league of its own.
“It is important for us to understand global trends in terms of what is happening in Higher Education around the world,” says Fox. One of the big trends is the move to digital education. Traditionally students would visit a library or bookstore for physical books. Lately students are using e-books that they read on a Kindle or NotePad. Various platforms exist whereby students can digitally communicate with each other and their lecturers, thus exposing them to a new student environment. “CTI will see the implementation of digital academic services in the next 12 months.”
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SPECIAL FEATURE OVERVIEW
Strategic instrument of development
S
tate-owned Enterprises (SOEs) or parastatals, are an integral part of the South African Economy. They provide essential infrastructure and basic services in key industries such as water, energy, financial services and transportation. These services are significant to the well-being of all citizens as well as to the competitiveness of upstream and downstream private sector companies and industries. The Department of Public Enterprises (DPE) is the shareholder representative of the South African Government with oversight responsibility for state-owned enterprises in key sectors, including: Defence, Energy, Forestry, ICT, Mining and Transport. State-owned Enterprises have received multi-billion rand investments and managerial shake-ups to ensure that they play a more meaningful and efficient role in the South African economy.
State-owned Enterprises (SOEs) have received multi-billion rand investments
In 2005 it was predicted that state-owned companies Eskom and Transnet would spend in the region of R134-billion on infrastructure development over the next five years to 2010 to stimulate the country’s economic growth. Industrial Development Corporation economist Lumkile Mondi said the investment would form part of a public sector capital expenditure (capex) programme aimed at developing sectors of the economy such as capital goods and transport equipment. Mondi said the capex programme marked “a return of state-owned enterprise investment in infrastructure.” Mondi said employment opportunities would be created through the programme’s spending in various sectors, with the greatest impact in construction, particularly civil engineering. The capex programme would also try to grow the skills needed to meet the associated increased demand. “We can’t continue importing skilled people because this comes at a price,” Mondi said. However there is growing concern about the transparency and efficacy of the SOEs. Many commentators believe that South African parastatals have been inefficiently managed and have underperformed, needing numerous government interventions and bailouts.
©MediaClubSouthAfrica.com
State-owned Enterprises (SOEs) playing a more meaningful and efficient role in the South African economy
Our mandate is to leverage the SOEs as strategic instruments of the developmental state
To add to the concerns leading to tender irregularities and the lack of accountability and monitoring in SOEs are the concerns around the Protection of Information Bill and the possible inclusion of SOEs in such a bill. However, at the New Age Business briefing held in Sandton on 5 December 2011 the Minister of the Department of Public Enterprises, Mr Malusi Gigaba, was optimistic about the role of SOEs and their impact on the South African economy. He told delegates that his department had the responsibility for shareholder oversight over eight key State-Owned Enterprises (SOEs), including SAA, Denel, Transnet and Eskom. “Our mandate is to leverage the SOEs as strategic instruments of the developmental state – that is, to guide the SOEs to become catalysts in creating jobs and growing the economy so that their impact is optimised for the rest of society,” he said. He emphasised that his department’s vision was to continue providing economic governance to support SOE-multiple goals, which include, inter alia: “attracting and driving investments, enhancing efficiencies of all State-Owned Enterprises.”
Fast Facts
• There are over 300 SOEs or parastatals in South Africa. • In his 2011 national budget speech, Finance Minister Pravin Gordhan announced an 18-year, R86-billion programme to upgrade the country’s rail transport infrastructure. • Acsa invested about R20-billion in South Africa’s airports in the run-up to the 2010 FIFA Soccer World Cup. • South Africa, through Eskom, produces about 45 percent of all the electricity generated on the continent.
Sources
http://www.polity.org.za, http://www.afribiz.co.za, http://www.southafrica.info http://www.sagoodnews.co.za, http://www.internationalbusiness.wikia.com, http://www.dpe.gov.za 1 2 TH E D I T I O N T P
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Johannesburg Roads Agency (Pty) Ltd As ‘the vehicle that makes the City work’; the JRA has made this possible in its 10 years of existence. The vehicle that makes the city work The Johannesburg Roads Agency (JRA) is a municipal owned entity whose mandate and service contract can be summarised as the development of new roads, maintenance of highest transit infrastructure, and mobility management. The vision of Johannesburg Roads Agency (JRA) is to be the vehicle that makes the City work. Its mission is to be a world-class roads services manager that enables sustainable service delivery and movement for economic growth. The JRA’s responsibilities are to maintain and develop the City of Johannesburg’s (CoJ’s) expanding road network currently 10 252km serving a resident population estimate at about 4 million and to manage assets with an estimated value of 38 billion. As we celebrate a decade of service delivery; we are proud to look back at the year that marked a crucial moment in South African History; the hosting of a successful FIFA 2010 Soccer World Cup™ for the first time on African soil. As ‘the vehicle that makes the City work’; the JRA has made this possible in its 10 years of existence.
City of Johannesburg Johannesburg Roads Agency 66 Sauer Street Johannesburg 2001 Johannesburg Roads Agency 66 Sauer Street, Johannesburg 2001 | Tel: +27 (0)11 298 5000 | Fax: +27 (0)11 298 5178 | www.jra.org.za
Tel (011) 298 5000 Fax (011) 298 5178 www.joburg.org.za www.jra.org.za
PROVINCIAL GOVERNMENT/ PROVINCIAL GOVERNMENT AGENCIES CORPORATE FEATURE
Making the City work Johannesburg Roads Agency shares its endeavours in making South African a world-class African city.
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he Johannesburg Roads Agency’s 2011 Service Delivery programme is transforming the City’s roads, an endeavour of the World Class African City. JRA has three innovative and intensive maintenance programmes which form part of its maintenance plan to keep the road infrastructure in good condition. The first of these maintenance programmes is the Letsema. Letsema, meaning a collective effort, is a comprehensive approach by JRA to render services by closing potholes, patching the roads, unblocking storm water drainage system, doing road resurfacing, and repainting the fading road markings among others. Khendla Ma-Potholes, meaning ‘eradicating potholes’ is another unique road maintenance programme, which was specifically launched to tackle the potholes. The programme, while expediting service delivery has created about 196 temporary employment opportunities, mostly for young people and previously disadvantaged groups through the Expanded Public Works Programme between January and February alone. The Pothole Brigade programme, a partnership between JRA and Dial Direct, is another initiative JRA has undertaken to demonstrate its commitment to deal with the challenges of potholes. Through the use of the latest technology, the potholes are being targeted in this partnership. These special road maintenance programmes are in addition to the road maintenance programmes done by JRA depots throughout the entire city. Vision The JRA’s vision is ‘the vehicle that makes the City work’. The JRA regards itself as the ultimate catalyst that makes other services and opportunities in the City realisable, whether it is water, electricity, waste, schooling, health, employment or recreation. Mission The JRA’s mission is to provide a sound transit infrastructure management system in support of enhanced mobility. JRA mandate The JRA’s mandate in terms of the Service Delivery Agreement (SDA) with the City of Johannesburg (CoJ) is to be responsible for the construction, maintenance, and management of infrastructure networks associated with roads, road reserves, storm water, footways, railway sidings and traffic mobility management. The JRA subscribes to the following transport values, namely: • Accountability • Cooperation • Honesty • Respect • Ubuntu Gender empowerment & CSI The following empowerment policies are in place: BEE procurement policy; Women Development Programme (Women Area Managers Programme); Disabled Employee Programme (training and placement of disabled individuals); and National Youth Service Training. Over the next five years the JRA wishes to be the main supporter of poverty alleviations interventions; a high performer in service delivery; and among the top performing companies within the public sector. Name of the programme: June 16th Trail Aim: To empower youth and marginalised communities through skills training and beautification of areas that were affected by the June 16th 1976 uprising.
Duduzile Maseko, Managing Director of JRA
The aim is to restore the country’s heritage and history while acknowledging the contributions of the youth during the 1976 uprisings, when youth took on the apartheid regime. The aim is to restore the country’s heritage and history while acknowledging the contributions of the youth during the 1976 uprisings, when youth took on the apartheid regime. In the next five years, the JRA wishes to eradicate the gravel road backlog; improve the City-wide storm water management system; improve the road Visual Condition Index (VCI) to 80 plus; and to be a world-class company. In the medium-term the JRA would like to achieve stability in terms of staff movement and making the JRA an employer of choice.
Tel: +27 (0)11 298 5000 Fax: +27 (0)11 298 5178 Website: www.jra.org.za
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The UJ Campus in Soweto that was officially opened in 2010 Soweto Theatre first picture on your left
The office of the MMC and JPC officials outside the UJ campus in Soweto
Katavi housing development
The people’s Property Company The Joburg Property Company (JPC) is a dynamic, visionary company mandated to manage and develop the City of Johannesburg’s (CoJ) property portfolio, valued at R8.6 billion. As a promoter of innovative solutions to the development challenges of contemporary Johannesburg, JPC utilises council-owned land assets to leverage private sector investment in public infrastructure. JPC’s mission is to: manage the property assets of the CoJ, maximising the social, economic and financial value of the CoJ’s property portfolio, and enhancing the efficiency of its use; provide Asset Management, Property Management, and Property Development services to the CoJ, and interact with the general public; and to support the achievement of the CoJ’s strategic priorities, including economic and social development, and the service delivery objectives of the CoJ.
City of Johannesburg Property Company SOC Ltd Contact details: Tel: +27 (0)11 339 2700, Fax: +27 (0)11 339 2727, Email: marketing@jhbproperty.co.za or visit: www.jhbproperty.co.za
LOCAL GOVERNMENT/ LOCAL GOVERNMENT AGENCIES & BODIES CORPORATE FEATURE
Enhancing development JPC is celebrating 10 illustrious years in contributing to making Johannesburg a world-class African City. In retrospect, we are both proud and humbled to have made a significant contribution to changing many lives and circumstances.
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ohannesburg Property Company (JPC) was established as an independent company mandated by its single shareholder, the City of Joburg (the CoJ) in 2000 to carry out: • Property development • Alienation of the Greater Johannesburg Metropolitan Council properties • Property management services
The main objective of the company was defined as being ‘to develop and manage council-owned properties for the purpose of maximising both social and commercial opportunities for the Council. JPC specialises in packaging exciting and lucrative property developments in some of the most vibrant and fast-growing hotspots in Johannesburg, creating excellent opportunities of investors. JPC is a dynamic, visionary company mandated to manage and develop the CoJ’s property portfolio, valued at R8.6 billion. As a promoter of innovative solutions to the development challenges of contemporary Johannesburg, JPC utilises council-owned land assets to leverage private sector investment in public infrastructure. JPC is celebrating 11 illustrious years. Inspired by our vision and motivated by our mission, we have achieved many successes in the 11 years of our establishment. JPC’s Mission Is To: • Manage the property assets of the CoJ, maximising the social, economic and financial value of the CoJ’s property • Setting up a portfolio and enhancing the efficiency of its use • Provide asset management, property management and property development services to the CoJ, and interaction with the general public • Support the achievements of the CoJ’s strategy priorities, including economic and social development, and the service delivery objectives of the CoJ Contracts And Awards Recent major contracts: • Leveraged a R8.6-billion private sector property construction investment • Created 2 390 jobs through construction on council-owned land • Secured investments of R4.7-billion in marginalised areas • Formalised property rights in black townships • Upscaling of new B-BBEE property owners using CoJ land and property projects
Helen Botes – Managing Director Joburg Property Company
JPC Fast Facts: Agent of the City of Johannesburg (CoJ) Metropolitan Municipality, contributing to the vision: A World-Class African City. • Generates income for City of Joburg and facilitates social transformation. • Attracts investment to foster economic growth and development. • Utilises council-owned land assets to leverage private sector investment in public infrastructure. • Manages land sales and long term development lease for City of Joburg • Manages outdoor advertising portfolio for City of Joburg • JPC Transformation Unit harnesses the City of Joburg property portfolio transactions to implement B BBEE
Tel: +27 (0)11 339 2700, Fax: +27 (0)11 339 2727 Email: marketing@jhbproperty.co.za www.jhbproperty.co.za
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LOCAL GOVERNMENT/ LOCAL GOVERNMENT AGENCIES & BODIES INTERVIEW
Mlungisi Shongwe As Executive Manager of the City of Joburg Property Company SOC Limited, Mlungisi Shongwe believes in his team and its integrated business processes. Please give a brief summary of the company, its current products and/or services, and which markets it caters to. The City of Joburg Property Company (JPC) was established as an independent company mandated by its single shareholder (the City of Johannesburg, or CoJ) to carry out: • Property development • Alienation of the Greater Johannesburg Metropolitan Council properties • Property management services • Management of outdoor advertising for the City of Joburg • All ancillary services to the above
Name Mlungisi Shongwe Born 29 January 1980 Occupation and position Executive Manager: Stakeholder Management, City of Joburg Property Company SOC Limited Qualifications BA (Media & Communications), Honours (Media & Cultural Studies)
The main objective of the company was defined as being ‘to develop and manage Council-owned properties for the purpose of maximising both social and commercial opportunities for the Council in the short and long term’. We cater for the property market in the greater Joburg Metropolitan area. Ambitions and motivations are complex; what has driven the executive team in the past, and what drives them now? Believing in team work and integrated business processes. Running a company in the present environment can be quite challenging yet the executive team has met the high entry level criteria for the Top Performing Companies publication. Tell us why you think JPC has achieved such positive results? We endeavour to be a proactive, responsible, caring and well-managed state-owned company. In JPC’s management’s experience, which comes first: people or profit? In our business environment, people come first – both our staff and clients. However, we still need to attain revenue for the City of Joburg as our shareholder. We believe in Batho Pele! Putting our clients and stakeholders first in all that we do as a state-owned company. What are your strategies to sustain your business during these trying times? We maintain 360 degree evaluation of our business outcomes and continuous improvement, especially on our client-servicing methodology.
The global markets seemed to be stabilising. It looks like Europe is not as stable as was thought and China is gaining ground. What impact is that having on business in South Africa? I foresee immense opportunities for South Africa since we can be an alternate investment destination for the European investors. We have a great product offering because of our sound economical and socio-political climate. Sustainability in business is becoming hard to ignore; how do you define it? We have explored the options of using ‘green materials’ in our interior finishes and décor. Our new offices will have a dedicated recycling area for glass and paper. How important do you regard innovation in business? The business world is dynamic and changing all the time. Considering we are the only entity mandated to oversee the City’s property assets, it is of tantamount importance that we keep up-to-date with the modernisation and advancement in the business world and embrace its current trends. How important is self-analysis and self-research within the operating infrastructure of the company? It is crucial and part of our continuous improvement philosophy. It is hard enough to attract good talent, let alone retain it. Please elaborate on any strategies which have worked for your company. Our turnaround strategy has created a more flat organisational structure that seeks to encourage excellence from our team. What do you see as your main growth areas for the year ahead and why? Outdoor advertising is a main growth area for us as a company because of the high appetite in the market, especially in Joburg, the investment and economic hub of South Africa, if not the entire African continent. What’s next for your company? We are implementing our turnaround strategy, and this will see us expand our product/service offering.
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Bojanala platinum district municipality 100 days service delivery that is meant for significant achievements
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he new administration of Mayor Louis Diremelo has hit the ground running with a 100 day programme that has already notched up significant achievements in its service delivery ambitions. The programme identifies core projects vital to the wellbeing of residents and targets them for special attention to ensure, after 100 days of the new administration being sworn in, that they are delivering services or are well on their way to doing so. The administration wants to leverage off the capacity of all sectors of society in its ambitions to make the Bojanala Platinum Municipal District a great place to live in and a prime destination for investment and tourism. More work is being done to speed up the effectiveness of policy implementation through the Premier’s Coordinating Forum and the District Municipality’s integrated growth unit to ensure the different levels of local and provincial work together effectively.
Service delivery Bojanala has not been without its service delivery protests and its mineral, agricultural and tourism riches mean the district has become a draw card for people from all over South Africa and even the continent to settle here looking for a new life. That is putting an additional burden on the government, as it tries to accommodate the dramatic stream of newcomers into the district. It also means proper planning and oversight are required if this massive project will be a success.
Executive Mayor: RJL Diremelo
Water supply Bojanala is a water-thirsty district, hence there has been great emphasis given to addressing this vital need. Water provision and the wastewater treatment have been among the greatest beneficiaries of government spending for more than a decade. Accordingly, Bojanala is now involved in bulk water supply at Ramokokastad. The project has reached 92 percent readiness and employs 30 local residents and has trained 21 people at a total cost of R12-million. In Lekgalong, the metro is putting in pipes for the removal of sewage and provision of running water to 345 households. The project has already passed 85 percent readiness and has employed 30 locals and trained 30 at a total cost of R4-million. In Swartruggens, the upgrading of water treatment works to double capacity from a 1.2Ml facility to a 2.5Ml facility had passed 87 percent readiness and has employed 22 locals and trained 30 for a value of R20-million. It will benefit 3 207 households. Transport While water is a main priority in Bojanala, while the municipality is busy constructing tar roads and resurfacing gravel roads and scraping rural roads, tens of thousands of residents every day have to deal with logistical problems in their lives because of the sheer size of the municipality. In Makapanstad, R13-million has been spent buying new fire-fighting vehicles and fire engines as well as a new fire station. The brand- spanking new facility is the pride of the community and services 26 wards. It has created 29 new jobs.
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Municipal Manager: Innocent Sirhovah
PUBLIC | GOVERNMENT/ LOCAL GOVERNMENT/ DISTRICT MUNICIPALITIES CORPORATE FEATURE
Poverty alleviation Of course, the municipality is unable to do everything and depends on dedicated non-governmental organisations to help with service delivery. At this year’s co-operatives awards, the District Municipality made donations to several initiatives. These included – the IkagengProject in Kgetlengrivier Local Municipality which received R100 000; the Siyamukela Poverty Alleviation project in Madibeng which received R100 000; the Mmorogong Home Based Care project received R100 000; the Are Aganeng Old Aged Home got R100 000; as did the Ntshalleng le Bana Care Centre in Rustenburg. Poverty alleviation projects also got metro assistance – the Villa-Paper Co-operative Limited in Madibeng got R200 000; the Thuso Women Agriculture Primary co-operative in Moretele got R200 000; the Modern Gardeners Co- operative in Moses Kotane got R200 000; and the Kgatontle Farming and Project Primary Cooperative in Rustenburg got R200 000. District Municipality also donated R188 000 to establish an 8 member cooperative in Mogwase to supply Sun City and local schools with uniforms. It gave R82 000 to establish a 12 member cooperative in Tlhabane to recycle 2-litre plastic bottles into corporate gift packs.
More work is being done to speed up the effectiveness of policy implementation through the Premier’s Coordinating Forum and the District Municipality’s integrated growth unit to ensure the different levels of local and provincial work together effectively. People with disabilities The Bojanala Sign Language Forum commemorated the International Deaf Awareness Week in September to raise awareness of people with this Environmental issues While the focus has had to be on bread-and-butter issues in many respects, cleaning up the environment and counteracting climate change are also issues that have been tackled. The rehabilitation of the Madibeng Landfill site has shown great progress in addressing health hazards at the site. Workers ioncubated the Hartbeesfontein regional landfill site at Madibeng for three months and there is now daily excavation and covering of waste. The cleaning process is complete and has cost R1.5-million In Mogwase Unit 8, a park has been created to help contribute to reduction of carbon emissions and to reduce the impact of global warming. Workers laid 3 700 square meters of lawn, planted 1 500 roses and 150 trees. Morulena Boulevard was greenfield with 2 000 cheena gold and leopard trees at a cost of 703 000. A recycling Pilot Project in the Tlhabane schools took off and recycling bins were installed to recycle paper and glass at JD Mosiane, Bosabosele and Reuben Monareng at a cost of R300 000. Contracts with Consul and All Africa Waste will provide income for a long time to the schools. Also, 60 recycling trolleys were purchased and 1 200 big bags were bought to support
a community recycling project at a cost of R200 000 and reclaimers at the Madibeng landfill site were organised into a cooperative. Job creation In Agriculture and Rural Development, significant and sustainable jobs have been created through the District Municipality’s efforts. The Dikokomana Wheat Production project was started in the Madibeng Local Municipality, servicing the Kareepoort, Geluk and Kameeldrift farms at a cost of R413 299 and benefits 22 members of the cooperative and has created 10 jobs. Construction of earthernware dams was started in June in Bolantlokwe and Potwane and is now complete at a cost of R377 820, benefiting 100 cattle farmers and creating 22 jobs. Sound financial governance The municipality has also committed itself to promote sound financial governance; public participation programmes; promote good governance and public participation; compliance to corporate governance ensured; support social development initiatives; facilitate the provision of integrated municipal services; provide disaster and risk management services; public safety and security ensured; district transport planning ensured; provide municipal planning and performance management; promote economic development, tourism; agriculture and rural development. Kgetlengrivier Local Municipality was assisted with an amount of R2.7-million to achieve integrated asset register in terms of GRAP 17. The asset register has been balanced with the financial statement for the 1st time. Moretele Local Municipality has submitted their financial statements on time to the Auditor General in the current financial year due to assistance provided by the District municipality. BPDM assisted Moretele with an amount of R3.8-million and they for the 1st time have a balanced GRAP compliant asset register. Mandela Day On 1 June 2011 we had 146 vacant positions, to date we only have 49 vacant positions. Office rentals have been reduced by R53 000 per month. The Nedbank leases agreement has not being extended as per council resolution. Five labour cases as at 1 June 2011, to date all cases are finalized/resolved. Sound labour relations have been enhanced through Staff meetings by the executive mayor and members of the mayoral committee. The BPDM Employees Awards Framework was completed. Council has set aside R200 000 towards the Employees Awards Programme. Council in it’s first 100 days also took very important decisions, including the appointment of the Municipal Manager.
Tel: +27 14 590 4500 Fax: +27 14 597 3170 Website: www.bojanala.gov.za
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FINANCIALS/ INSURANCE/ INSURANCE – NON-LIFE CORPORATE PROFILE
www.motorite.co.za
Motorite is an international administrator of vehicle maintenance plans, service plans, and vehicle warranties. It is the largest independent administrator of these products in Southern Africa, and is proud to represent leading manufacturers, financial institutions, franchised dealers, and dealer groups. Motorite has international business units operating in Namibia, Botswana and Swaziland. Chairman Marsh Shirtliff founded Motorite 27 years ago, and Managing Director Justen Cooper joined the company in 1998. Under their guidance, Motorite has become a formidable force in the Warranty and Maintenance Plan Administration industry. Fortunate to show high progressive growth over the last 10 years, Motorite has been able to invest considerable time and money into consumer protection and compliance issues. Although matters like compliance issues are not optional investments, the company remains the only Warranty and Maintenance Plan Administrators to carry the readability mark, and be appointed to the INSETA Committee. The company’s core business is to provide cutting-edge mechanical breakdown insurance products, and full maintenance and service plans. The company’s core product range Options, not only offers these specific products, but also offers clients many additional and alternative insurance products, ensuring total peace of mind motoring. Motorite has a highly trained sales force of over 60 consultants nationally, and in the neighbouring states of Botswana and Namibia. The directors of the company are involved in the day-to-day running of the company, and this hands-on approach ensures that, customers receive a focused and strategically sound service in a turnaround time that is unparalleled in the comparative marketplace. Motorite will do everything in its power to ensure that the consumer is getting the best deal possible. While it stands by its corporate slogan, “Your success is our business”, the company takes it one step further by ensuring that its own success is the result of customer satisfaction. JUSTEN COOPER
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1984 Founding members: Marsh Shirtliff Employees: 200 Branches: Johannesburg, Cape Town, Durban, Namibia, Botswana, Swaziland Current customer base: Absa Vehicle & Asset Finance, Fiat Group Automotive SA, Barloworld Motor Group, Combined Motor Holdings, General Motors SA, Halfway Group, Iveco SA, Key Group, Land Rover Jaguar SA, Meyers Group, UD SA, Reeds Group, SA Motor Loans, Standard Bank Vehicle and Asset Finance, The Super Group, Hino SA, Toyota Financial Services, Unitrans Motor Group, Volkswagen SA, Volvo Car SA, WesBank, Mekor Motor Group, Scania International
NATURE OF BUSINESS
Description of activity: Insurance Administrator Products/services offered: Products and services within the motor vehicle insurance industry, including The Options Formula range of Motor Vehicle, Truck & Motorcycle Warranties, Options Motor Drive Maintenance Plans, Options Motorway Service Plans & The Options Range of Value Added Products. Motorite is a Registered Financial Services Provider FSP License No: 9140
CONTRACTS & AWARDS
Industrial standards: FAIS Compliant, Readability Mark Recent awards: Top300 Company 2004-2010, Motorite Racing: National Off-Road Champions 2005, 2006, 2007 and 2009
MANAGING DIRECTOR
FAST FACTS
1. Founded in 1984 2. The company was founded by Marsh Shirtliff 3. Managing Director Justen Cooper joined the company in 1998 4. Branches in Johannesburg, Cape Town, Durban, Namibia, Botswana and Swaziland 5. It is the largest independent administrator in Southern Africa
CONTACT INFORMATION Chairman: Marsh Shirtliff Managing Director: Justen Cooper Financial Director: Jonathan Vogelzang Regional Director: Steve Ray Physical address: Motorite House, Nanyuki Office Park, 69 Nanyuki Street, Sunninghill, Johannesburg 2157 Postal address: PO Box 1034, Gallo Manor 2052 Telephone: 0860 66 22 11 Fax: +27 (0)11 259 4894 Email: cssupport@motorite.co.za Website: www.motorite.co.za Toll-free/ call centre/ customer care number: 0860 66 22 11
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Kumba Iron Ore McDonalds MultiChoice Africa (Pty) Ltd Pfizer Laboratories Prestige Cleaning Services Smit Amandla Marine Voltex (Pty) Ltd ALT-X PERFORMANCE AWARD Isa Holdings Ltd Money Web Holdings Ltd Onelogix Group Ltd Paladin Capital Ltd Rolfes Technology Holdings Vox Telecom Ltd
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he National Business Awards was established in order to provide businesses in South Africa with an opportunity to benchmark themselves against other companies – and to celebrate and acknowledge companies who have achieved superior levels of excellence. The official sponsor of the National Business Awards, African Access, shares these sentiments. As Mr Seth Phalatse, Chairman of African Access Holdings said in his speech at the Awards: “We’re here to recognise and celebrate great individuals and businesses whose achievements are changing the perception of South Africa’s potentials in domestic and international markets. We’re here to celebrate their excellence and the positive impact that they make within their industry as well as for their contributions towards the development of our country”. The 2011 African Access National Business Awards evening gala took place on 23 June 2011, at the Sandton Convention Centre in Johannesburg and was attended by many eminent industry personalities, including Danny Jordaan, currently the Vice President of the South African Football Association and Xolile George, CEO of the South African Local Government Association (SALGA). On arrival, guests were entertained by the highly regarded saxophonist, penny whistler and flautist, Kelly Petlane. Guests later got their groove on to the saxophone sounds of Olufemi, who combines West African flavour with South African flavour, creating what he fondly refers to as Afro South-West fusion. The guests expressed their belief that Africa’s future looks very bright, a thought that was shared by Richard Fletcher, Topco’s Chairman, during his speech when he said: “I think that Africa doing well will stand all of us in good stead for that sought-after African adventure – we have the skills, the knowledge and the winning philosophy to make the most of the wonderful opportunities out here, none more than our own finalists and winners here”.
THE JUDGES FOR THE 2011 AFRICAN ACCESS NATIONAL BUSINESS AWARDS WERE: 1. Ashantha Armogam, Managing Director, GRID WORLDWIDE Branding & Design 2. Busi Skenjana, Managing Director, BSK – Marketing Agency 3. Dr Geoff Visser, Group Executive - Operational Excellence, SABS Tyrone Naidoo, Director, BEE Online 4. Dr Sunette Pienaar, Institute for Corporate Citizenship: Collaborative Governance and Partnership Research Programme, UNISA 5. Lance Fanaroff, Joint CEO, Integr8 IT 6. Shirley Zinn, Deputy Global Head: Human Resources, Standard Bank 7. Tim Modise, CEO, Sizwe Africa 8. Trinity Ncala, CEO, T&T Appointments THE FINALISTS OF THE 2011 AFRICAN ACCESS NATIONAL BUSINESS AWARDS WERE: TOP PERFORMING COMPANY CATEGORIES INVESTING IN PEOPLE AWARD Atlas Copco SA (Pty) Ltd General Motors Imperial Logistics
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LOGISTICS AWARD – Sponsored By Kintetsu World Express Automotive Industry Development Centre Bakers Transport (Pty) Ltd Bigfoot Express (Pty) Ltd Imperial Logistics South African Post Office Ltd (SAPO) Super Group Limited Trenstar SA (Pty) Ltd INNOVATION THROUGH TECHNOLOGY AWARD Accsys (Pty) Ltd Automotive Industry Development Centre Business Connexion Cape Town International Convention Centre Microsoft SA (Pty) Ltd Nambiti Technologies (Pty) Ltd Pfizer Laboratories Pick n Pay Real People (Pty) Ltd Voltex (Pty) Ltd CUSTOMER FOCUS AWARD – Sponsored By Mutual & Federal Boxer Superstores City Lodge Hotels Ltd City of JHB Property Company (Pty) Ltd Igoda Projects Microsoft SA (Pty) Ltd Nambiti Technologies (Pty) Ltd PC Training and Business College Primi World (Pty) Ltd Spring Lights Gas (Pty) Ltd Voltex (Pty) Ltd MARKETING EXCELLENCE AWARD 5FM Aldes Business Brokers Franchise Africa (Pty) Ltd Ampaglas Plastics Group Boxer Superstores Business Connexion City Lodge Hotels Ltd Kraft Foods South Africa Simmons S.A. (Pty) Ltd FAST GROWTH AWARD B Braun Avitum (Pty) Ltd City of JHB Property Company (Pty) Ltd
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Igoda Projects Kumba Iron Ore Nambiti Technologies (Pty) Ltd PC Training & Business College (Pty) Ltd
Pan South African Language Board South African Post Office
INNOVATION THROUGH TECHNOLOGY AWARD Pick n Pay
TOP PERFORMING INDIVIDUAL CATEGORIES
FAST GROWTH SMME AWARD Capricorn FM Consumer Goods Council Dakot Milling Media (Pty) Ltd Mpilende Foods (Pty) Ltd My Personal Trainer Waste Plan (Pty) Ltd Zanusi Brand Solutions
TOP PERFORMING GOVERNMENT LEADER AWARD Automotive Industry Development Centre – Barlow Manilal Johannesburg City Parks – Geoffrey Cooke Western Cape Department of Health – Prof Keith Craig Househam
CUSTOMER FOCUS AWARD – Sponsored By Mutual & Federal Microsoft SA (Pty) Ltd
ESG AWARD Automotive Industry Development Centre Cape Town International Convention Centre Imperial Logistics Johannesburg City Parks Kumba Iron Ore Pick n Pay Procter & Gamble South Africa Spring Lights Gas (Pty) Ltd The Waste Group (Pty) Ltd Western Cape Department of Health DIVERSITY IN THE WORKPLACE AWARD – Sponsored By SAfm Ampaglas Plastics Group KZN Oils (Pty) Ltd Pfizer Laboratories Simmons S.A. (Pty) Ltd Smit Amandla Marine (Pty) Ltd Voltex WOA Fuels and Oils STOKVEL AWARD EDC Womens Club Khumo Social Club Kliptown Helping Hands Reyakopele Trading Siwelil’Emzansi Stokvel Primary Co-operative Sweet Harmony BUSINESS EDUCATION & TRAINING AWARD Accsys (Pty) Ltd Ampaglas Plastics Group Automotive Industry Development Centre College of Cape Town Ifihlile Training Academy KZN PC Training & Business College (Pty) Ltd South African Post Office UCT Graduate School of Business BUSINESS TOURISM – SPONSORED BY SOUTH AFRICAN TOURISM Cape Town International Convention Centre Johannesburg City Parks Mangwanani Thebe Exhibitions & Projects Group
ENTREPRENEUR OF THE YEAR AWARD – SPONSORED BY AIRPORTS COMPANY SOUTH AFRICA Blue Label Telecoms Ltd - Mr Brett Levy Blue Label Telecoms Ltd -Mr Mark Levy Capricorn FM - Mr Simphiwe Mdlalose Esquire System Technology (Pty) Ltd Mr Asgar Mahomed KZN Oils (Pty) Ltd - Mr Rajendran Reddy Letsunyane Associates (Pty) Ltd Mr Tokoloho Letsunyane Longspan Gutters cc - Mr Gus Behn My Personal Trainer - Mr Ronald Abvajee Waste Plan (Pty) Ltd - Mr Egbert Lourens TOP PERFORMING BUSINESSWOMAN OF THE YEAR AWARD – Sponsored By African Access Automotive Industry Development Centre Ms Rashmee Ragaven Accsys (Pty) Ltd - Ms Teryl Schroenn Aldes Business Brokers Franchise Africa (Pty) Ltd Ms Gin Bhana CHM Vuwani - Ms Gwen Gerber City of Joburg Property Company (Pty) Ltd Ms Helen Botes Ifihlile Training Academy KZN - Ms Ria Ivy Ledwaba Thebe Exhibitions & Projects Group - Ms Carol Weaving TOP PERFORMING BUSINESSMAN OF THE YEAR – Sponsored By African Access Automotive Industry Development Centre Mr Barlow Manilal B Braun Avitum (Pty) Ltd - Mr Scott Farrell Boxer Superstores - Mr Andrew Mills Kumba Iron Ore - Mr Chris Griffith Simmons S.A. (Pty) Ltd - Mr Iqbal Bam The Waste Group (Pty) Ltd - Mr Dirk van Niekerk THE WINNERS OF THE 2011 AFRICAN ACCESS NATIONAL BUSINESS AWARDS WERE: TOP PERFORMING COMPANY CATEGORIES
MARKETING EXCELLENCE AWARD Kraft Foods South Africa (Pty) Ltd FAST GROWTH AWARD Kumba Iron Ore Ltd FAST GROWTH SMME AWARD – sponsored by business report Zanusi Brand Solutions BUSINESS EDUCATION & TRAINING AWARD South African Post Office Ltd DIVERSITY IN THE WORKPLACE AWARD – Sponsored By Safm Smit Amandla Marine (Pty) Ltd ESG AWARD Pick n Pay BUSINESS TOURISM AWARD – SPONSORED BY SOUTH AFRICAN TOURISM Cape Town International Convention Centre STOKVEL AWARD Kliptown Helping Hands TOP PERFORMING GOVERNMENT CATEGORIES PARASTATAL OF THE YEAR AWARD South African Post Office Ltd TOP PERFORMING INDIVIDUAL CATEGORIES TOP PERFORMING GOVERNMENT LEADER AWARD Prof Keith Craig Househam - Western Cape Department of Health TOP PERFORMING ENTREPRENEUR OF THE YEAR AWARD – sponsored by airports company south africa Brett Levy - Blue Label Telecoms Ltd Mark Levy - Blue Label Telecoms Ltd TOP PERFORMING BUSINESSWOMAN OF THE YEAR AWARD – Sponsored By African Access Carol Weaving - Thebe Exhibitions & Projects Group
INVESTING IN PEOPLE AWARD McDonald’s South Africa
TOP PERFORMING BUSINESSMAN OF THE YEAR AWARD – Sponsored By African Access Andrew Mills - Boxer Superstores (Pty) Ltd
TOP PERFORMING GOVERNMENT CATEGORIES
ALT-X PERFORMANCE AWARD OneLogix Group Ltd
HEADLINE AWARDS
PARASTATAL OF THE YEAR AWARD Automotive Industry Development Centre Johannesburg City Parks
LOGISTICS AWARD – Sponsored By Kintetsu World Express South African Post Office Ltd
TOP PERFORMING COMPANY OF THE YEAR AWARD Kumba Iron Ore
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The many influencial winners of the night proudly walk to the stage to collect their awards and express their gratitude
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Carol Weaving
Thebe Exhibitions & Projects Group
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he is at the cutting edge of the exhibition and events business in Africa, leading one of the continent’s most forward thinking and successful exhibition and events organisations. She is also former chairperson of the Exhibition and Event Association of Southern Africa. She has ensured dramatic market share increase – the Thebe group now owns several major exhibition titles including show portfolios of the strongest exhibition brands in Southern Africa. Thebe Exhibitions and Projects have also introduced three new exciting exhibition titles to its ever-expanding portfolio. Carol’s interminable energy and drive has contributed to the continued success of the company. Thulile Nxumalo gets more behind the name Carol Weaving.
WINNERS BEST ADVICE 1. Do something you can succeed at. Find your niche. 2. Be positive. Negative thoughts and complaints will only hold you back. Employees need a boss with a positive attitude. 3. To run the business, you must have the attitude to win. 4. Remember: business is built up on the interpersonal relationships. You must be a good communicator. 5. Know that work can create a barrier between family, friends, and so on. Sometimes sacrifices are necessary to succeed in the cooperate world. It’s not a man’s world! It’s your world. Go be successful!
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2011 AFRICAN ACCESS NATIONAL BUSINESS AWARDS: TOP BUSINESSWOMAN OF THE YEAR INTERVIEW
Top Businesswoman of the Year – this must be one of your 2011 highlights! How do you feel about being voted the Top Businesswoman at the African Access National Business Awards? I am truly proud and honoured to receive this prestigious award. The empowerment of women is even more critical in today’s business world. I thank my team who continue to inspire and support me. Tell us what this award means to you? This award gives me renewed motivation, vigour and energy to grow our business. From time to time you need reminding that what you’re doing is actually not that bad! We all have history in our lives – what is your history at Thebe Exhibitions? I started the company when it was still called South Africa RAI. Today my co-shareholder is the Thebe Tourism Group, a division of the Thebe Investment Corporation. The group is regarded as an exhibition and events industry leader in Africa and I try
to be involved in every aspect of the business, although I have a very competent and energetic team. Thebe is what I do!
of the pack. Being different, rising above the clutter, while still offering value-for-money, is a huge challenge.
The empowerment of women is critical to the success of the business world. What did it take for you to get where you are today? You don’t achieve anything in life without a great deal of passion. I am passionate about marketing and the role of the exhibition industry and I work around the clock. The odd bit of good luck helps, of course!
Do you think the current role of women in South African business is a true reflection of your potential? A difficult question to answer! I would like to say yes, of course, but it is a fact that the business world is still largely dominated by men. This is not necessarily wrong and although South Africa is further down the line in terms of the empowerment of women in business than most, there is definite scope for improvement. We should not rest on our laurels and think we have done enough.
You are leading one of the exhibition and events organisations – what are your ethical ways of adding value to the company? A company doesn’t survive as long as ours, or achieves as much for that matter, if it does not adhere to good, old-fashioned business ethics. We strive to exceed clients’ expectations and we expect only the best from our service providers. Personally I think my years of industry experience add a lot of value. What Social economic Developments is Carol Weaving involved in? Mother of Peace in Northriding is one of them, which provides homes to 22 amazing children. Most children are brought there by social and majority experience extremely traumatic backgrounds and are looked after and cared for here and live in a structured family environment. Barefoot no more is also another one. This Spring TEPG (Thebe exhibitions and Projects Group)took part in the “Barefoot no more” campaign by purchasing a pair of 241 flip flops. There are a lot of children in Africa that don’t own a pair of shoes and the campaign “sole” purpose was that Africa’s children go “Barefoot no more!” The shoe is made from an innovative, fully recyclable material designed specifically for school children in Africa. Last month, some of the staff from Thebe exhibitions and projects went to Ivory Park to deliver the children’s shoes and as well as collected some smiles too. What are the challenges in your current position? The tough economic times have forced us to be more innovative than ever and to work so much harder to stay ahead
What is the most extreme thing you’ve had to do as part of your job? If you are passionate about your business, nothing is too extreme to do. Many successful businesses have women in senior management structures – how do you think women add to the success of a business? It might be a cliché, but women often have more of an innate sense of where a business deal might be going, or how different resources and expertise should be combined for a project to be successful. Women are thorough and often work harder too! Looking forward – what is Thebe Exhibitions’ focus for 2012? We will obviously strive to build on the successes of 2011. We already have three new exhibition management contracts in place, which is very exciting, and we are expanding into venue management elsewhere in Africa. Most businesswomen would appreciate to be where you are today – what are your words of wisdom to them? There are no shortcuts. The ways of doing business might have changed, with the use of technology for instance, but the principles have remained the same. Good planning, knowledge about the industry and your competitors, dedication, hard work and passion! The best advice you have ever received in your life? Life doesn’t owe you anything. What you want, you must go out to get yourself.
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Andrew Mills Boxer Superstores (Pty) Ltd
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ndrew Mills, a highly talented marketer and businessman whose passion for his customer, people and shareholders is unparalleled. He inspires all those who work with him, be it staff or agency partners to reach for the impossible and to make it. This is never more evident than in the Boxer Diski Imbizo project where Andrew’s vision to hold public viewing areas in poorer communities in South Africa, became a reality. As a man, Andrew is nothing short of unbelievable in his wide range of interests and personal achievements, ranging from acting to a highly commendable law enforcement career. Thulile Nxumalo speaks to him to find out more.
WINNERS BEST ADVICE 1. To be the best of the best is important 2. Use the talents you’ve been given and more will be given back 3. If it can be done later – it can be done now 4. Attention to detail, in relationships, at work and in everything you do 5. Be careful about what you say, how you say it, to the people you meet for the first time, so that if you don’t meet again, you can at least remember the interaction, especially if you deal with customers
“I believe that we are given skills and if we hide them they are going stay on the shadows.”
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2011 AFRICAN ACCESS NATIONAL BUSINESS AWARDS: TOP BUSINESSMAN OF THE YEAR INTERVIEW
There can only be one overall winner in such a competition. How do you feel being voted the Top Businessman at the African Access National Business Awards? First and foremost – it was accelerating feeling, being acknowledged by colleagues who are considered the best of the best in the industry. It was a very humbling experience indeed. I’m very proud to be the ambassador of AANBA. What are your major career achievements so far? I have Diploma in Marketing Management and a Masters degree in Business Administration (MBA). In 1996, I conceptualised and sketched the current Boxer Superstores, Superliquors and Boxer Build logo. In 2009, I was presented the Davids Marketing Award for an outstanding achievement in marketing and social responsibility. In 2010, I approached Fifa and enquired a licence for 18 boxer fan parks, to assist those that could not afford tickets and travel far, predominantly rural areas, which was also a huge success. The most highlight in my career achievement is being voted the best Businessman of the year.
use what you have been given, you will be blessed with more, and I think that allowed me to be where I am today. 2. Modelling behaviours of other people within the industry or within a family structure, certain elements and qualities of people that add value to your character. 3. Sharing the art of visualisation and by being very focused as to where I want to be from a short medium and long-term medium across all spheres. I also believe it’s important to make your stuff and colleagues buy into your vision and help people believe in their own ability as well as developing them through the organisation. Many people within my department don’t have qualifications because they did not have opportunities growing up, but they’ve all gone through voluntary management positions – we do that to give them the art of visualisation to be who they want to be tomorrow. What is your function in the organisation? As you are aware - I am the custodian of the company as a Marketing Director. One has to use the passion for excellence towards shaping staff careers run through the organisation right through to a business attracting more customers into the front door on a daily bases. Did you always want to be in retail? Yes, I’ve always wanted to be in an industry where one day is never the same with the next. It’s amazing, when you walk in the office you can not leave the exact day as yesterday, it’s revolving and constantly on the go. There’s a different energy and vibe within our environment – its very fast paced, which I enjoy. I like the energy that goes with the job. When you give off the energy to people within your team, suppliers, customers, you see the fruits.
You’ve achieved quite a lot – what’s the story behind your achievements? I leave by the following key principles: 1. To be everything I could potentially be in life. I believe that we are given skills and if we hide them they are going stay on the shadows, but if you
Talking business: What important innovations have you made at Boxer Superstores over the past years? Providing a framework that provides flexibility whereby the Boxer Superstores brand can evolve. We have a huge rapidly changing customer base and providing a platform where we can as a brand remain familiar with the aspirational – I think that is a key for the longevity of a successful business. Every new innovation introduced into the business is based on what our customers need and on what
will enhance their lives more, not about making changes for companies own ambitions. Our customers are our start and our end. Boxer Superstores is known of the spirit of Ubuntu, commitment to giving the very best customer service and having a customer relationship. What is your strategy in achieving this? Very simple and straightforward, our brand evolved initially in the rural areas. We have always been focused on the mass market within LSM 1 – 6. Our doors have been open over the past 35 years to our market. What has been vital is that we’ve always employed from the communities in which we trade, we don’t take people from different areas. We employ from the same surrounding townships or suburbs, and that creates a great sense of Ubuntu between customers and employees. How you get your staff members committed? Visualisation is very important; it’s like a sports team. Every player has a set task to perform. They’re all different, but they compliment one another when they work within the team. You need to know your game plan, you need to understand your competitor, whom you are playing against with, so you can be able to compete effectively with them, and also from a the captains side, you don’t dictate from behind you take the lead, and that builds respect. What keeps you humble? A lot of empathy. I treat everybody as equal. From where I started off in the business, I didn’t have a telephone, had a broken chair, and had no computer. Next to the fax machine there was a ladies room (that was the environment. It didn’t change who I am and where I see myself in the future). The way you treat people regardless of race, age, colour – If you treat them with respect, you also benefit. What can other businessmen learn from Andrew Mills? What you see is what you get. I’m the same person during and after hours, whether you are at the sport ground or you are signing off a deal, your credibility, honest, integrity must carry on. It’s very important to leave a legacy, like leaving a legacy in people’s lives.
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CORPORATE PROFILE TRANSPORT/ SHIPPING & PORTS
www.smit.com
In the niche market of specialist marine services, SMIT Amandla Marine has a track record in Southern Africa that is without comparison. Utilising specialist human and hardware resources, the company is in tune with its Clients’ needs and tailor makes solutions to suit their individual requirements. This is one of the company’s many competitive advantages along with its commitment to the ongoing development of its skills base. The company was formed in 2005 with the sale of 30% of its operations to black shareholders and an inclusive Employee Trust that benefits more than 450 employees. This means that the people of SMIT Amandla Marine have a vested interest in the company’s sustainability and growth. SMIT Amandla Marine ascribes to the ethos of SHE-Q in all that it does – which encompasses a respect for and adherence to strict safety, health, environmental protection and quality guidelines and requirements. Since May 2010, Smit is a member of Royal Boskalis Westminster NV. Smit’s services are divided into four divisions: Smit Harbour Towage, Smit Terminals, Smit Salvage and Smit Transport & Heavy Lift. In the six years since the company was formed as a black empowered maritime services provider, the company has made significant strides in developing talent, attracting new entrants to a career at sea and working with other industry players to ensure investments made in people realise returns for employees and the industry alike. Earlier this year, the first Employee Trust dividend payout to permanent employees was made since the company’s formation in 2005, signifying a new phase in empowerment following the repayment of loans taken by the Employee Trust for the acquisition of 12 percent of the company. As a market leader, remaining a trusted partner to clients such as PetroSA, De Beers, SAPREF and key South African government departments is a key ingredient for success!
Managing Director Paul Maclons and Chairperson Manana Nhlanhla
COMPANY INFORMATION STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 2005 Founding members: Smit Holdings SA (Pty) Ltd, African Maritime Investment Holding (Pty) Ltd, Smit Amandla Marine Employee Trust Employees: 632 Branches: Cape Town (head office), Mossel Bay, Durban, Port Nolloth (Operations), Richards Bay (Operations) Trade affiliations: South African Oil & Gas Alliance, South African Maritime Safety Authority, Maritime Security Committee, South African Association of Ship Operators & Agents (SAASOA) Training bodies: Maritime Chamber of the Transport Education & Training Authority, Advisory Board Cape Peninsula University of Technology, Advisory Board Durban University of Technology, South African Maritime Training Academy Professional bodies: Master Mariners Society, South African Institute of Marine Engineers & Naval Architects, International Institute for Risk & Safety Management
BUSINESS & FINANCE
Financial year-end: 31 December Market share: 60% Bank: FNB Corporate Auditors: KPMG Key clients: Department of Transport, Department of Agriculture Forestry & Fisheries, Department of Environmental Affairs, PetroSA, Transnet National Ports Authority, South African Maritime Safety Authority, SAPREF, De Beers Marine South Africa, BP, Engen, Shell, Tullow Oil, Chevron, Bluewater, France Telecom
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NATURE OF BUSINESS
Activity: Specialist marine services Products/services offered: Commercial vessel management, emergency response, oil pollution abatement, offshore terminal management, offshore supply and support, bunker operations, ocean and coastal towage
CONTRACTS & AWARDS
Industrial standards: International Ship Management (ISM) – Lloyds of London Environmental health & safety standards: International Ship Management (ISM) – Lloyds of London Awards: 2011 African Access National Business Awards – Diversity in the Workplace Major contracts: Department of Transport – Standby Vessel for Emergency Response on the South African Coast
EMPOWERMENT STATUS
Black Empowerment Level: Level 3 contributor
FAST FACTS
1. Largest employer of South African Seafarers in the country 2. Only ship owner/operator/manager in SA with 100% South African content 3. Guardian of the South African coastline for some 28 years 4. Major contributor to industry career development 5. Only maritime operator in SA where the employees are shareholders
CONTACT INFORMATION Managing Director: Paul Maclons Financial Director: Caven Leale Marketing & Communications Manager: Clare Gomes Human Resources Manager: Pumla Grootboom Physical address: 31 Carlisle Street, Paarden Eiland, Cape Town 7405 Postal address: PO Box 1339, Cape Town 8000 Telephone: +27 (0)21 507 5777 Fax: +27 (0)21 507 5885 Website: www.smit.com/smitamandlamarine