The HR
Digital Revolution
By Charndré Emma Kippie
Empowering the SA workforce Digital transformation, essentially,
transformation. Thus, digital
adequate adoption of
transformation within the public
new technologies.
sector has become an imperative. Innovative, automated
refers to the utilisation of emerging digital tools geared towards
Moving to a more ‘digital way of
recruitment tools help save
solving business challenges. This
life’ will, undoubtedly, not only
time and resources for HR staff,
term, which society has come
assist in organising Government
streamlining administrative
to know pretty well, typically
structures and making operations
tasks such as scheduling, pre-
pushes the mind towards ideas
more efficient, but it will also
screening candidates and
surrounding AI, Cloud and software
permit the public sector to better
recruiting on-the-go by means
development. However, at its core,
serve its citizens.
of a mobile app. Digital tools as such improve candidate
‘digital transformation’ is actually underpinned by empowering
In order to ensure that digital
experience, providing applicants
individuals to work more effectively.
transformation becomes a
with a good first impression of
reality in this stream, Human
the organisation, and speeds
Resources (HR) is required to
up most processes. This, in
While many industries have
step in and pave the way for
turn, means that hiring and
looked at news ways of
critical transition – leveraging
onboarding happens faster,
embracing and savouring the
technology to innovate from
giving existing staff members
benefits of digital transformation,
within Government.
more time to zoom in on their
A new way of efficiency
now more than ever, there are
main objectives as Government
stuck and challenged by the
Better recruitment strategies
idea of pivoting. In South Africa,
In order to pivot around digital
we are starting to see positive
transformation, it increasingly
change as more and more
becomes HR departments’
On-demand access to vital information
organisations and agencies begin
responsibility to prioritise
When organisations are
to acknowledge and celebrate
key elements such as skills
able to significantly invest in
the human element of digital
development, digital fluency, and
digital learning and upskilling
others that find themselves
56 | TOP HR LEADERS
employees — attending to the various needs of our citizens.