MSC
COMPANY PROFILE
CHAIRMAN: CAPTAIN SALVATORE SARNO
VALUE PROPOSITION The Mediterranean Shipping Company (MSC) has an innovative, flexible and unique approach to shipping that has allowed the company to grow significantly over the last twenty years. Founded in 1970, MSC is now the biggest user of the South African ports and by 2003 was the second biggest container carrier in the world, operating in excess of 440 container vessels. Their global direct services from South Africa to all continents continue, being enhanced by direct services into West Africa on MSC’s Asia/South Africa/West Africa pendulum service implemented in 2012, which has increased export opportunities into West Africa. Dedicated vessels also service the East African Coast. MSC’s dramatic growth over the past decade can be attributed to two things: the quality management system that aims at consistently improving service levels within the shipping community and MSC’s willingness to initiate change to meet the requirements of clients, principals and meeting environmental issues. The credibility of our service has ensured that we have maintained a large base of loyal customers. With dedicated employees and continuous developments of infrastructure and technology we are growing this base from day to day. Another success for MSC has been the diversification into the business of the company’s own container depots, situated in Durban, Uitenhage, Cape Town, Johannesburg, Pretoria, East London and Rosslyn, which boasts its own rail siding, facilitating clients access to the manufacturing plants, a particularly critical issue for the motoring industry. Our vision, is customer satisfaction. Apart from our on-time delivery policy, we have an unique “one stop shop” concept, whereby, we are able to manage and control the entire logistics to/from our vessel to/ from delivery to door. MSC is a “family” organisation and cultivates a culture of personal commitment and contribution from each of its employees. Its operating principles are based squarely on being fair and honest. We continue to thrive on providing a personal, tailored made service for our individual customers.
CONTACT INFORMATION
COMPANY INFORMATION
Managing Director: Rosario Sarno
Year founded: 1978 Employees: 1290 Branches: 6
Financial Director: Bryan Baylis
• W inner of the prestigious KZN Exporter of the Year and Service Provider Category (2013, 2014, 2015) • Top 500 – SA Best Managed Companies Top 5 in the Shipping Sector (2015)
PRODUCTS/SERVICES OFFERED MSC provides global coverage, linking South Africa globally and directly with East & West Africa, Europe, UK, USA (East & West Coast), Asia, Middle East, India, Far East, South America, Australia, Indian Ocean Islands, Madagascar, Mozambique and East Coast South America. MSC also provides door-to-door logistics solutions within these countries
CONTRACTS & AWARDS Recent awards: • L loyds Loading List / Freightliner Shipping Line of the Year (1996, 1998, 2000, 2003, 2005, 2007, 2011, 2012, 2013, 2014) • PMR Golden Arrow Award – Best Shipping Company in KwaZulu Natal (1999, 2010) • PMR Diamond Award (2011, 2012, 2013, 2014, 2015) – Outstanding 1st overall • Finalist in the KZN Top Business Awards (2013, 2014, 2015)
EMPOWERMENT INITIATIVES Owner Driver Scheme: Total of 385 heavy duty vehicles and 860 trailers for the carriage of containerised cargo. This facility enables previously disadvantaged persons to own their own business by running and managing their own vehicles, which is financed and managed by MSC.
Cadet Training Program: A cadet training program has been arranged by Captain Sarno in co-ordination with the port operator in South Africa – Transnet Port Terminals. The programs allows 25 cadets at any one time (from disadvantaged backgrounds) onto MSC vessels around the world, to obtain work experience / onboard training on ocean going vessels. The program started in September 2012. This is basically an offering from MSC globally to the South African maritime industry.
Chairman: Captain Salvatore Sarno
National Commercial Director: Glenn Delve Human Resources Manager: Max Rowley Physical address: Mediterranean Shipping Company House, 54 Dr Langalibalele Dube Street, Durban, 4001 Postal address: P O Box 10687, Marine Parade, 4056 Telephone: 031 360 7911 Fax: 031 332 9277 Website: www.msc.com
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