If you could go back in time 60 years to visit small-town America, you would likely find scenes similar to those in “The Andy Griffith Show.” The economy was buoyed by small, specialty businesses like butcher shops, tailors, barber shops, book stores and groceries. The best of these not only provided excellent customer service while the business was open, but also played critical roles in the community by supporting local charities, and addressed customer comments and suggestions with grace.
