APRIL 2017
MORNING STAR
COMPLIMENTARY
Business Report
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Business Report | April 2017
Publisher’s notes By Mike McClure
So you are ready to buy a home. Where do you turn to get the help to find the home that is best suited for your needs? How will you pay for it? These are just some of the questions facing homeowners and future homeowners every day. Well you’re in luck because this month’s edition of the Business Report is Real Estate and
Construction. There are organizations that help you find a realtor who will help you find a new home and/or sell the one you’ve got. The Sussex County Association of Realtors and the Delaware Association of Realtors can help with this. So you think you’ve found your dream home, now how will you pay for it? Although interest rates are on the rise, mortage rates are still
R I B B O N CUTTING - The Central Delaware Chamber of Commerce (CDCC) joined Johnny Janosik for a ribbon cutting ceremony recently to celebrate the grand opening of their brand new World of Furniture Showroom, in Dover.
low according to the Fulton Mortgage Company. You found and purchased your home, now all the work is done, right? As a homeowner myself I McClure can tell you that is truly not the case. Once you bought your dream home you need to maintain it, especially the lawn and landscape. That’s where Burke Equipment can help out. You also may wish to do some upgrades to your home. K.C. Company, Inc. offers Pella replacement doors and windows to help meet your renovation needs. Now that we’ve got all of that solved, check out next month’s Business Report to see some of the services offered for busy families as well as some of the local businesses that take “bring your pet to work day” to heart. Call your ad rep to help spread the word about your family service or pet at work related business.
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Business Report | April 2017
Chamber
CHAMBER LISTINGS Phone
Key Contact
Dues*
Members 800
539-9434
$211
Fax
Bethany-Fenwick Chamber of Commerce
539-2100
Kristie Maravalli
Delmar Chamber of Commerce
846-3336
Diane Johnson
$75
67
846-3336
Georgetown Chamber of Commerce
856-1544
Angela Emerson
$150
460
856-1577
Laurel Chamber of Commerce
875-9319
Jeff Roberts
$130
175
280-6365
Lewes Chamber of Commerce
645-8073
Betsy Reamer
$210
432
645-8412
Milford Chamber of Commerce
422-3344
Jo Schmeiser
$165
310
422-7503
Millsboro Chamber of Commerce
934-6777
Amy Simmons
$150
260
934-6065
Milton Chamber of Commerce
684-1101
Lisa Sumstine
$150
120
684-1101
Rehoboth-Dewey Chamber of Commerce
227-2233
Carol Everhart
$210
1,303
227-8351
Seaford Chamber of Commerce
629-9690
Lynn Brocato
$150
340
629-0281
Central Delaware Chamber of Commerce
734-7513
Judy Diogo
$260
1,000
678-0189
Delaware State Chamber of Commerce
655-7221
Chuck James
$315
2,000
654-0691
Delaware Small Business Chamber
482-2120
Bob Older
$285
215
Delmarva Black Chamber of Commerce
450-4501
Clay Hammond
* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.
May Business Report
Email to credman@mspublications.com Include pet and owner’s names and name of business
Deadline is April 15 4
Business Report | April 2017
inside April 2017
DONATION- Bayhealth received a special donation this year during Heart Month. More details on page 18.
RECOGNITION- Kent-Sussex Industries, Inc. (KSI) recently recognized its Outstanding Staff Person of the Quarter. See page 29.
Features 4 - Chamber Listings 6 - Business Digest 8 - Personnel 10 - Health 15 - Tourism Column 26 - Business Licenses 28 - Marketing Column 30 - Business Directory
COVER PHOTO- Shown on the cover is Chris Coffey, Campaign Manager of Citizens for a Pro-Business Delaware. The group is working to change state law regarding the forced sale of companies incorporated in Delaware. See story on page 16. Submitted photo
April Theme: Real Estate and Construction 18- Fulton Mortgage Company 20- KC Company/Pella Windows and Doors 21- Burke Equipment 23 - Sussex County Association of Realtors May Theme: Working Parents and Pets at Work Contact Chris Redman at (302) 629-9788 or credman@ mspublications.com.
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Business Report | April 2017
BUSINESS DIGEST Edward Jones recognized
Financial services firm Edward Jones ranks number five on the 2017 Fortune 100 Best Companies to Work For list in its 18th appearance on the prestigious list, according to global research and consulting firm Great Place to Work® and Fortune magazine. Every aspect of business, from the types of investment options offered to the location of branch offices, is designed to cater to individual investors in the communities in which they live and work.
Sussex adds to industrial park
Sussex County leaders on Tuesday, March 14, announced the purchase of the 74-acre King Farm, off Park Avenue east of Georgetown, to add to the footprint of the adjacent Sussex County Industrial Park. The purchase allows the county to expand its leasable space offerings for future tenants. The current park hosts 20 businesses that employ some 900 people. County Administrator Todd F. Lawson said the purchase, at a cost of $2.2 million, will add more than 30 acres of new leasable commercial/industrial space within the county. It is the most significant addition to the county’s
175-acre industrial park since it was initially laid out within the Delaware Coastal Airport complex in the early 1970s. “This is more than just adding acreage – this is an expansion of economic development opportunities for businesses and the economy here in Sussex County,” said Lawson, noting the park already provides convenient access to air, rail and ground transportation. The land was originally scheduled to be developed by another owner, but when that project stalled the county stepped in to purchase the parcel and infrastructure already built. The deal was finalized in mid-February, and the county has landed its first future tenant, Atlantis Industries of Milton. Atlantis has already broken ground on their new site and plans to set up manufacturing operations within the newly expanded portion of the park, as early as this summer, Lawson said. Atlantis Industries President Thad Schippereit said he is excited to relocate his precision injection molding and custom toolmaking business to a larger, start-of-the-art space within the park and be part of a larger manufacturing community. Atlantis plans to construct a 40,000-square-foot building within the park, and has already paid the County $500,000 to the lease the property for the next
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99 years. With its relocation and expansion, Atlantis will have all its operations under one roof, and plans to add 20 to 25 jobs in the coming years.
Heritage Shores recognized
Heritage Shores – the vibrant 55 and better golf community centrally located in the heart of Delaware – has been named the 2016 “MidAtlantic Facility of the Year” by Billy Casper Golf. Heritage Shores also recently earned the Metropolitan Magazine Reader’s Choice award for “Best Retirement Community” in Southern Delaware and “Best Wedding Reception Venue” in the area from Coastal Living Magazine. Featuring a public championship golf course, award-winning event and wedding venue and selection of exceptional restaurants, Heritage Shores offers a resort environment with the access of a public facility.
Kuhn selected to ‘Crash the GAC’
The Credit Union National Society (CUNA) recognizes 50 young professionals from all over the U.S. for Crash the GAC, held each February in Washington, D.C. For Delaware, Tyler Kuhn, community
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Business Report | April 2017
BUSINESS DIGEST
PROJECT HONORED - George, Miles & Buhr, LLC (GMB) of Seaford, was awarded an Engineering Excellence Honor Award recently from the American Council of Engineering Companies (ACEC) of Delaware for the Lewes Beachside and Cityside Streets Revitalization project, which addressed the water distribution system, stormwater management system, street pavement, curb and gutter, sidewalk and pedestrian connectivity, on a project that consisted of five separate sites variously located within the City of Lewes limits. GMB assisted the City and Board of Public Works (BPW) to accomplish the project goals below budget and within schedule. Approximately $380,000 was saved by using innovative pavement techniques versus traditional. George & Lynch, Inc. of Dover served as the general contractor. The Engineering Excellence Awards Program recognizes engineering achievements that demonstrate the highest degree of skill and ingenuity, while providing a significant benefit to the public welfare and the practice of consulting engineering. Pictured from left: Benjamin Hearn, engineer, GMB; Duane Hoffman, resident project representative, GMB; Derek Jones, George & Lynch, Inc.; Andrew Lyons Jr., PE, associate, GMB; Charles O’Donnell III, sr. vice president, GMB; Paul Eckrich, Lewes city manager; Judy Schwartz, PE, sr. vice president, GMB; and Vincent Luciani, PE, associate, GMB.
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Business Report | April 2017
PERSONNEL FILE Blood Bank selects new CEO
John Ferretti, the immediate past chairman of the board of Blood Bank of Delmarva (BBD), has been chosen to lead the organization as its next president and chief executive officer. “Following an extensive search for a new leader, we found the most qualified candidate was already part of the team overseeing the organization,” said the board’s vice chair, Michael Franklin, president and CEO of Atlantic General Hospital. “John has the ability, knowledge and expertise to continue to guide the Blood Bank of Delmarva’s transformation into the future.” Ferretti replaces Roy Roper, who announced last September his intentions to retire at the end of March. John brings over 25 years of executive and entrepreneurial leadership experience as a performance-driven CEO, board director and private investor. He is known for his ability to identify and spearhead profitable business opportunities, transform operational processes, and secure capital for manufacturing and technology companies. In addition to his work with BBD, John serves on the boards of the Visiting Nurses Association of Christiana Care Health System and the ARC Angel Fund. He received a BS in mechanical engineering from West Virginia University and his MBA from Monmouth College in New Jersey. John will officially begin his duties as president and CEO at BBD on April 1.
Marx has over 30 years fied Professional in Human Resources (PHR). of experience in computShe earned her master of science in manageers, telecommunications, ment with a concentration in human resource Internet and social media. management from Wilmington University in Marx is a graduate Wilmington. of C.W. Post College of Long Island University RPR opens in Delaware with a bachelor’s degree Real Peoples Ratings (RPR), a social media in business administration review and ratings website in the US, has and Hood College with an appointed Harris Marx Sr. territory marketing MBA in sales and marketmanager for Delaware. ing.
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Nanticoke Health Services is pleased to announce that Traci Alley, MSM, PHR, SHRM-CP, has been named vice president of Human Resources. Alley will oversee the day-to-day operaAlley tions of Nanticoke’s Human Resources Department and centralize Nanticoke’s organizational development activities. Alley has over has over 16 years of experience in business and human resource management and is a Society for Human Resource Management Certified Professional (SHRM-CP) and a certi-
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Business Report | April 2017
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Coldwell Banker Resort Realty recognizes top agents for 2016
At the Sussex County Association of Realtors office, Coldwell Banker Resort Realty held their annual Awards Ceremony, celebrating the many accomplishments of 2016. In 2016, an additional 14 agents and staff joined the Rehoboth, Lewes, Milford and Seaford offices. In addition, 2017 has brought an additional four agents year to date. The combined efforts of all branches led to a growth in volume across the company over the previous year. Particularly noteworthy was the growth in sales volume in the Milford Branch of 27.01 percent and the Rehoboth Branch of 10.75 percent over the previous year. Companywide, Coldwell Banker Resort Realty sales division represented 839 transaction sides. Bruce Plummer, Broker and Chief Operating Officer led the meeting and was most proud to announce Coldwell Banker Resort Realty’s annual compilation of Client Satisfaction Survey results. The 2016 results revealed that 98.61 percent of survey respondents would recommend and/or use the services of Coldwell Banker Resort Realty again. The Rental Division continued their growth in market share by increasing Internet exposure for the company’s rental clients through partnering with websites such as Trip Advisor, Flip Key and VRBO. The sales department continued to invest in the latest technology and recently purchased a Matterport camera and equipment to produce three dimensional and virtual reality tours of their listings. This technology allows a potential buyer to practically walk through a home room by room online and sets Coldwell Banker Resort Realty sellers apart from their competition. The sales department also attributed sales growth to its strong referral relationships with organizations such as the Cartus Brokers Network, a strategic service center which assists more than 148,000 transferees, expatriate assignees and members each year across 160 countries, and provides their referral service to more than 60 of the Fortune 100 Corporations. Coldwell Banker is also proud to be leading the market in their Smart Home Initiative with their sponsorship and participation in the 2016 Consumer Electronics Show’s Smart Home Marketplace. Resort Referral Services LLC, an affiliated referral network has grown to thirty agents who refer business to the full service Coldwell Banker Resort Realty licensed agents. “Critical to the success of our firm is the strength of the Coldwell Banker
brand.” said Kathy Kiernan Newcomb, Senior Vice President of Marketing and Consumer Engagement. The Coldwell Banker brand dominated the 2016 “The Thousand” By Real Trends as advertised in the Wall Street Journal, with more agents named to the list than any other brand. Coldwell Banker affiliated agents and teams on the list generated a total of $8.8 billion in total sales volume – 40 percent more that the next highest ranking brand. Nationally, Coldwell Banker sellers realized an average sales price of $315,324.00, 14.2 percent higher than the National Association of Realtors 2016 average. Real Trend Top 500 Report rated Coldwell Banker among the highest in sales volume of any national Real Estate Franchise with 229.4 billion in sales including over 727,415 transaction sides. The Coldwell Banker organization continued to lead the real estate industry in social media influence according to 2016 Klout Scores, the standard for measuring social media influence. According to Klout, Coldwell Banker was “Number One Most Influential Real Estate Brand in Social Media”. 2016 brought a 196 percent increase in On Location You Tube
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Video views and a 16 percent increase in visits to the Blue Matter Blog. 2016 brought 79 million online engagements, an increase of 80 percent over the previous year. Coldwell Banker believes in supporting the communities in which they do business. Since Coldwell Banker Heroes was founded six years ago, the Coldwell Banker network has donated $18.3 million to local charities along with 129,000 hours of volunteer work. Top producer awards for the firm were presented to: Skip Faust – Top Closed Listing Volume and Beth Dorman - Top Closed Listing Volume for Coldwell Banker Resort Realty, the Rehoboth Branch; Dolores Desmond, Top Closed Listing Volume and Ruth Sivils, Top Closed Sales Volume for the Lewes Branch; Lee Johnson – Top Closed Listing Volume and Scott Reagan - Top Closed Sales Volume for the Seaford Branch ; Tony Favata – Top Closed Sales Volume and Top Closed Listings Volume for the Milford Branch. Harold Marmon was recognized for Top Producing Agent for the Rental Continued on page 22
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Business Report | April 2017
HEALTH Kent General earns BlueDistinction®
CARDIOLOGY TEAM HONORED - Beebe Medical Foundation hosted a celebration of Beebe’s interventional cardiology team recently in honor of Beebe being the only hospital on Delmarva recognized by Healthgrades as America’s 100 Best Hospitals for Coronary Intervention Procedures in 2017. The recognition places Beebe among the top five percent of hospitals in the nation for coronary intervention procedures. The celebration recognized Beebe’s interventional cardiologists Mouhanad Freih, MD; Robert Myers, MD; and Ehtasham Qureshi, MD. Each cardiologist group received a plaque. Pictured (l to r) are Quereshi, Myers, and Freih.
APRIL 2017 CALENDAR April 5 -1st Wednesday-Chamber Economic Development Council Meeting - Noon-1:00 PM; Georgetown Wesleyan Church, North Bedford Street Ext. - Georgetown. Guest Speaker - Alex Pires will join us in a discussion about Georgetown’s potential for economic growth. Lunch is complimentary. Great networking opportunity! Call 856-1544 for more details. April 12 -2nd Wednesday-Chamber Breakfast 7:45 A.M. - Held at the Del Tech’s Carter Partnership. Center room 536, Georgetown. Special Presentation - Glenn Sweeten of Edward Jones will explain “What’s the difference between 401Ks, Safe Harbor 401Ks, SEPs, Defined Benefit Plans, Simples, Traditional and Roth IRAs?” $9 per person. RSVP by Tuesday April 11th. (302) 856-1544 April 12 -2nd Wednesday-Ribbon Cutting REAL PEOPLE RATING 10:00 A.M. - Chamber Office April 15 -3rd Saturday-Easter Extravaganza - 11 A.M. - 1:00 P.M. at The Nutter Marvel Carriage Museum - Georgetown. Bring your own basket and join the FREE Easter Egg Hunt Ages 3-12. Photos with the Easter Bunny, moon bounce, games, face painting and more! Call 856-1544 for more information. April 19 -3rd Wednesday - Chamber Mixer - Location to be announced.
Call Us If You Want to Grow Your Business
302-856-1544
302-856-1577 Fax
827 East Market St., P.O. Box 1, Georgetown, DE 19947 info@georgetowncoc.com ~ www.georgetowncoc.com
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Business Report | April 2017
Highmark Blue Cross Blue Shield Delaware has recognized Bayhealth Kent General with a BlueDistinction® Center designation for delivering quality cardiac care, as part of the BlueDistinction Centers for Specialty Care® program. To receive a BlueDistinction® Center for Cardiac Care designation, a hospital must demonstrate its expertise in delivering safe and effective cardiac care, focusing on cardiac valve surgery, coronary artery bypass graft(CABG), and percutaneous coronary interventions (PCI) episodes of care. A hospital must also have earned national accreditation at the facility level. Cardiovascular disease is the leading cause of death in the United States, claiming nearly 610,000 lives – one in four – each year. By 2030, 40.5 percent of the U.S. population is projected to have some form of cardiovascular disease, and the cost of cardiac care is expected to reach $818 million by 2030 – an increase of almost 300 percent from 2010. The BlueDistinction Centers for Specialty Care® program seeks to reduce this burden, by empowering patients with the knowledge and tools to find both quality and value for their cardiac care needs.
Dr. Riar joins Bayhealth
Bayhealth Family Medicine, Georgetown expands its services with the welcoming of Jehan Riar, MD. The practice is accepting new patients. Dr. Riar sees patients ages 18 and older. She strongly believes Riar in working with her patients to create the best treatment plans and empowering them with the medical knowledge they need to lead a healthy lifestyle. Dr. Riar earned a medical degree from St. Matthew’s University School of Medicine in the Grand Cayman Islands. She completed her internal medicine residency at St. Louis University in Missouri.
Dr. Ferber named to board
Robert C. Ferber, MD, SFHM, chief clinical innovation officer at Nanticoke Health Services, has been appointed a board member of the Sussex County Health Coalition (SCHC).
Meoli donates to cancer center
Mike Meoli of The Meoli Companies/ McDonald’s® has pledged $50,000 to help provide assistance to cancer patients treated at the Nanticoke Cancer Care Center. Providing support to patients during their cancer journey is personal for Meoli. He and his wife, Kelli, have been married for 22 years. Kelli is a registered nurse and a 13 year breast cancer survivor. “With this type of support, Nanticoke is able to help patients with every day needs while they are being treated, allowing them to focus on fighting their cancer,” said Julie Abel, director of the Nanticoke Cancer Care Center. “We are so incredibly grateful to Mr. Meoli and his belief in the services we provide.” Meoli is a second-generation owner/ operator spending much of his career within the McDonald’s® system. The Meoli Companies own 14 McDonald’s® restaurants on Delmarva, including those in Seaford, Bridgeville and Federalsburg. His restaurants are consistently recognized for their outstanding achievements in customer satisfaction, superb operations, and great people development. In 2012, Meoli was honored with McDonald’s® Corporations most prestigious Owner/Operator award – the Golden Arch Award – which recognizes the achievements of the top 1% of owner/ operators worldwide. A plaque in Meoli’s honor will be displayed in the radiation therapy area of the Nanticoke Cancer Care Center.
HEALTH
Pictured from left: Ray Fulkrod, AVP, clinical operations at Nanticoke; Steven Rose, president/CEO of Nanticoke; Mike Meoli of the Meoli Companies; Julie Abel, director of Cancer Services; and Renee’ Morris, executive director of Nanticoke Health Services Foundation.
Dr. Ferber has served Sussex County as a physician for over 30 years, running a private practice for 17 years and then served as the founding medical director of Nanticoke Memorial Hospital’s Hospitalist Ferber Program, which started in 2004. He now serves as Nanticoke’s chief clinical innovation officer, where he is responsible for population health and clinical integration strategies to improve patient experience, clinical quality Continued on page 12
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Business Report | April 2017
HEALTH
BARIATRIC PROGRAM RECEIVES ACCREDITATION - Nanticoke Weight Loss and General Surgery’s bariatric program has been accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP®), a joint program of the American College of Surgeons (ACS) and the American Society for Metabolic and Bariatric Surgery (ASMBS). To earn the MBSAQIP designation, Nanticoke Weight Loss & General Surgery met essential criteria for staffing, training and facility infrastructure and protocols for care, ensuring its ability to support patients with severe obesity. The center also participates in a national data registry that yields semiannual reports on the quality of its processes and outcomes, identifying opportunities for continuous quality improvement. Pictured from left: Shelly Geis, bariatric program manager; Linda Johnson, MOA; Jessica Deoudes, MOA; Sandra Palavecino, MD, board certified in internal medicine & diplomate of the American Board of Obesity Medicine; Tarek Waked, MD, FACS, FASMBS, director of metabolic and bariatric surgery; Pat Mast, MA; Kimberly Hyatt, bariatric dietitian; Heather Demastus, MA.
Continued from page 11
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and the total cost of care. “We have learned that classic medical care from doctors and hospitals is only a small part of a person’s overall health over a lifetime,” noted Dr. Ferber. “Sussex County Health Coalition works towards improving many of the other factors in our lives that affect our health.”
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Business Report | April 2017
The interventional cardiology team at Beebe Healthcare recently became the first on the Delmarva Peninsula to offer patients with coronary artery disease a new treat option that literally disappears over ment time. Dr. Ehtasham Qureshi, board certified interventional cardiologist, performed the implant of the AbsorbTM bioresorbable vascular scaffold, which is the world’s first FDA-approved dissolving stent, signaling a major advance in the treatment of coronary artery disease. While stents are traditionally made of metal, Abbott’s Absorb stent is made of a naturally dissolving material, similar to dissolving sutures. Absorb starts to dissolve after implantation in a blocked artery and disappears completely in about three years, after it has done its job of keeping a clogged
HEALTH artery open and promoting healing of the treated artery segment. By contrast, metal stents are permanent implants. “No metal means the treated artery can pulse and flex naturally as demands on the heart change with every day activities. It may also reduce the potential for future blockages,” said Dr. Qureshi. The dissolving stent technology is suitable for most patients, especially for seniors who would not be able to take essential blood thinners if implanted with a metal stent.
Marquez-Dyer joins La Red
Carol MarquezDyer has joined La Red Health Center (LRHC) as a behavioral health consultant. Carol is a bilingual licensed clinical social worker with over 12 years of experience. She has a master of Marquez-Dyer social work and a bachelor of science in recreation from Delaware State University and is certified in trauma focused – cognitive behavioral therapy through the Division of Child Mental Health. Her work experience spans multiple settings including non-profits, the State of Delaware Division of Social Services and private practice. Her position is partially funded by a grant from the Arsht-Cannon Fund at the Delaware Community Foundation to increase access to mental health care at LRHC’s Milford Family Practice Site.
Board welcomes new members
Bayhealth is pleased to announce the addition of three new members of the
Bayhealth Foundation Board of Directors Jonathan Jones, Drew Laroche, and Gary Cripps. An honors graduate of Milford High School and senior class president, Jon Jones went on to earn a degree from Virginia Tech in 2005. Jones works with Cripps his father, David “Skip” Jones, and his brother, Ben Jones, at their family business, Atlantic Concrete. Jones and his wife Amy reside in Milford with their children, Landen, 3, 1-yearold Parsyn and newborn Hutson. Drew Laroche received his bachelor of science Jones degree in computer and electrical engineering in 2005 from the University of Delaware. In March 2009, Laroche co-founded SecureNetMD, LLC, specializing in healthcare information technology and consulting. In addition, in 2012, he co-founded DelmarvaVoIP, LLC, which is headquartered in Laroche Lewes. Laroche resides with his wife Karin and two children in Milton. Gary Cripps is vice president and chief operating officer at Delaware Electric Cooperative. He has an MBA from Delaware State University, is a graduate of the Management Internship Program of NRECA, and is a certified cooperative financial planner. He previously served on the IBM Websphere Board of Directors and is a frequent speaker within the cooperative utility sector regarding business strategy, technology alignment and process.
Flu death total rises to eight
The total number of lab-confirmed influenza cases continues to increase in Delaware and the virus has now claimed three more lives, bringing the statewide total to eight deaths in the 20162017 flu season, the Division of Public Health (DPH) reports. The number of lab-confirmed cases is now 2,712 compared to 416 at this time last year. All three deceased victims had underlying health conditions in addition to being infected with influenza. The recent deaths push this flu season’s fatalities ahead of last year’s when there were six flu-related deaths among Delawareans during the entire 2015-2016 season. Last year, the flu season peaked later, and the first flu-related death didn’t occur until March 14, 2016. Of the 2,712 lab-confirmed cases this year, 1,412 (52 percent) infected individuals are from New Castle County, 756 (28 percent) are from Kent County, and 544 (20 percent) are from Sussex County. These numbers reflect lab-confirmed cases and the actual number of flu cases in Delaware is likely much higher. DPH recommends that people with flu-like illnesses call — not visit — their medical providers, who may be able to prescribe anti-viral medications by phone. For more information on influenza prevention, diagnosis and treatment, call the Division of Public Health at 800-2828672 or visit flu.delaware.gov.
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Business Report | April 2017
HEALTH
AHA DONATION - Dover Federal Credit Union made a contribution of $15,000 recently to the Southern Delaware Chapter of the American Heart Association to support event initiatives that will expand area awareness and raise additional funds to support heart health. Pictured, AHA chairs David Clendaniel, Katie Kramedas Kramedas, AHA board and staff, Louie Phillips, Dr. Eric Gloss, Karen Gritton receive a $15,000 check from DFCU CEO Chaz Rzewnicki.
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Business Report | April 2017
Bayhealth’s Senior VP named to “150 Hospital and Health System CFOs to Know”
Bayhealth is pleased to announce Senior Vice President and Chief Financial Officer Mike Tretina, CPA, MBA, FHFMA, FACHE, has been named to Becker’s Hospital Review’s 2016 list “150 Hospital and Health System CFOs to Know.” Tretina says his fifth consecutive time making the list “is an honor, and to have it happen so consistently is humbling.” He has Tretina received this recognition three times since joining Bayhealth in late 2013 and twice when he was CFO of Mary Greeley Medical Center in Ames, Iowa. Becker’s Hospital Review develops the list each year based on nominations, past lists and editorial research. When asked what he considers his top accomplishment since joining Bayhealth, Tretina said, “It’s not an accomplishment per se, but my approach to the job and the team that I work with. I don’t look at things as they are in the present. I look three to five years ahead, which allows us to anticipate major changes such as decreased reimbursements from government providers. Strategies and tactics that we implement now safeguard our organization down the road and ensure sound fiscal health. Good fiscal health helps us provide great patient care.” Tretina also credits other areas of the organization for the recognition he received from Becker’s. “I work for a very well run organization,” he said. “We have a phenomenal medical staff and outstanding ancillary service departments and our patient care services division does a great job meeting our patients’ needs. Personally, I have an outstanding group of departments. It is easy to look good when you have quality people in key roles doing a great job. We are very blessed to have an outstanding revenue cycle team, especially information technology (IT), patient financial services and our denials and appeals teams, who do an outstanding job.” In a nutshell, Tretina says the key to any healthcare organization’s success is operational efficiency. This means reducing costs and other expenditures while making
TOURISM
The power of travel in Southern Delaware
Whether you know it or not, the week of May 7-13, marks National Travel and Tourism Week (NTTW). This special week was first established in 1984 to champion the power of travel through localized events presented in cities, states and travel businesses nationwide. Nationally, travel expenditures generated by domestic and international visitors total $947.1 billion, support 15.1 million jobs and one in every nine American jobs depend on travel. In Delaware, tourism has blossomed into a $3.1 billion industry and supports 41,730 jobs statewide. Sussex County has been in the tourism game for quite some time largely due to its desirable coastal location and close proximity to a collection of Mid-Atlantic metropolises representing roughly 30 percent of the entire U.S. population. Tourism is Sussex County’s second-leading economic engine behind its agriculture industry and generates $1.7 billion in direct sales and supports 18,000 jobs with that number rising in the summer. What is often missed and not talked about is the indirect impact and potential tourism plays in local economies. Visitors spend money on a variety of items, including accommodations, dining, transportation, attractions and other services. That spendmajor investments in important areas to ensure growth. In the case of Bayhealth, a few examples of the latter include the recent implementation of EPIC, an electronic health record (EHR) system, and construction of the new health campus in Milford. Since Tretina’s arrival to Bayhealth the organization has seen a bond rating upgrade and has maintained cash flows and operating margins well above industry medians. He has chaired the Finance Accountability team, renegotiated contracts and took other steps to improve quality and patient satisfaction. “When you are able to improve quality and the patient experience, in particular, operational and financial success naturally follow,” Tretina said.
ing translates into direct effects on a business and economy in the form of income that pays taxes and wages. Because businesses themselves are not just sellers but buyers of goods and services, these direct tourism business receipts are further spent by firms in the form of investments or purchase of goods and services. A hotel, for example, purchases cleaning material for laundry and upkeep. This subsequent round of spending creates indirect effects by contributing to wages and employment in other local businesses and is known as the economic multiplier effect. Here in Sussex, tourism sales have a 1.2 economic multiplier effect; roughly every dollar spent by a visitor translates into $1.20 injected in the local economy. With an estimated seven million visitors annually to the county, this can be a powerful formula. In addition to the county’s coastal resort towns, more and more Sussex County communities are recognizing the potential positive impact that tourism can have on their local economies. In doing so, a community tourism model must be put in place. This model represents the basic relationships between the tourism industry and the community. It is based on the following five elements needed to produce a successful tourism program: • Community Values: Explore the importance of community values in creating an effective tourism program.
Learn methods of identifying community values and maintain them as tourism develops. • Attractions: Identify activities, cultural and arts resources, historic resources, natural resources and developments that can attract visitors to your community. • Services: Identify public services that help visitors enjoy your community. Develop and expand small businesses that sell the visitor goods and services. Help your community diversify and strengthen its economy by creating new jobs and revenue sources. • Marketing: Identify visitor needs and select target groups of people to invite to your community. Select marketing methods to communicate with these groups. • Tourism Organization: Organize local individuals and groups to develop and coordinate tourism efforts. Identify local resources and power groups. Search for stable funding for tourism development. It is the community’s responsibility to create, encourage and develop a local tourism industry and/or limit its growth. In most cases, communities that take an active approach to defining and guiding their tourism industry will have more positive outcomes than those that do not. Food for thought during National Travel and Tourism Week.
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Business Report | April 2017
COVER STORY
Citizens for a Pro-Business Delaware lobby to change the law in the state By Rachel Farris
The Citizens for a Pro-Business Delaware (CPBD) have a busy few weeks ahead of them. Formed as a response to the TransPerfect case where a Delaware judge ruled that a profitable company be forced to sell, the group intends to spend its time lobbying for a new bill that would instill a three year wait for this type of ruling. TransPerfect was founded 25 years ago and is incorporated in Delaware along with 64 percent of Fortune 500 companies. Since its creation, the company has seen an increase in profit, customers, and employees from quarter to quarter, now employing over 4,000
people around the world, and in 46 states with 75 employees in Delaware alone, according to Chris Coffey, Citizens for a Pro-Business Delaware’s campaign manager. The co-founders, Elizabeth Elting and Phil Shawe own 50 percent and 49 percent of the company respectively. One percent of the company is owned by Mr. Shawe’s mother, Shirley Shawe. The two co-founders ended up in corporate deadlock as Elting wants to sell the business, while Shawe does not. After taking the case to the Delaware Court of Chancery, Chancellor Andre Bouchard ruled in Elting’s favor due to the potential for irreparable damage to the company caused by the owners’ fighting. This forced selling of a successful,
profitable business, which brings in about $550 million a year in profit, is “an unprecedented ruling,” said Chris Coffey, the campaign manager for Citizens for a Pro-Business Delaware. “There was a strong dissent from Justice Karen Valihura which lays out many of the arguments that we’ve made along the way” in the Delaware Supreme Court’s recent 4-1 ruling upholding the decision, Coffey added. However, Citizens for a ProBusiness Delaware is attempting to eradicate the idea that the case it “settled.” In fact, it is far from over, Coffey explained. Coffey stated that he has heard Shawe is planning to appeal to the U.S. Supreme Court as well as a federal appeal moving forward. Short of the owners settling,
Chris Coffey, Campaign Manager of Citizens for a Pro-Business Delaware, speaking for silenced workers at a rally to save TransPerfect. 16
Business Report | April 2017
the judicial aspect of the case could go on for some time. “We’ve always said that the best thing that could happen in this case would be for the two owners to get together and figure out a way to keep the company together,” Coffey said. In the meantime, the Citizens for a Pro-Business Delaware will continue working with legislators to pass the bill they introduced roughly six months ago. This would force the sale of the company to be postponed for three years while alternative avenues are explored, such as appointing a third director during that waiting period. “We’re optimistic that if that happens they would work out a compromise,” said Coffey of the three year postponement, “which really is what the judge should be doing. The judge should be looking at ways to get these folks to settle so that we’re not putting 4,000 jobs and lives at risk.” The bill also aims to strengthen the Delaware economy, as the sale of TransPerfect could not only result in a loss of 4,000 jobs, but also put Delaware’s reputation as a safe place for business at risk. Incorporated industries in Delaware contribute significantly to the State’s economy and a large portion of the state budget comes from the incorporated industry, according to Coffey. “Yet right now you have something that puts the incorporated industry in jeopardy,” Coffey said. “Businesses will not want to come to Delaware to incorporate if a judge will immediately force the sale of the company without first trying to save it,” he added. Recently, Citizens for a ProBusiness Delaware has revealed the spending of court appointed Custodian, Richard Pincus, tasked with facilitating the sale of the company. The group released ads comparing his costs to those of other custodians and reported Pincus
CPBD is a group made up of more than 2,200 members, including employees of the global translation services company TransPerfect as well as concerned Delaware residents, business executives and others. The group has proposed legislation that would amend Delaware law to require a three-year waiting period before forcing the sale of a solvent company.
charges $1,400 an hour, whereas the average custodian in Delaware, Maryland, or New York costs $400 an hour. “Even with the three year waiting, we would still try to be a watchdog for some of the runaway spending that has been going on,” he added. “So at a time when the court says that this company is in danger…” Coffey commented, “They’ve spent $18 million in the last year and when they’ve also raised the cost for healthcare for my members, the employees of the company, by 13 percent, and its unchecked.” Coffey said that the custodian has hired consulting firms and auditors, and “every time the custodian hands in a bill to one of these other consulting companies he’s got working for him, the court doesn’t even have to approve it.” “This is a strange case,” Coffey went on, “and the more folks that are paying attention to, it the better off we think our chances are.” He also added that he thought the Shirley Shawe’s latest proposal could be beneficial to his group. “If Shirley Shawe’s proposal helps save our member’s jobs and helps keep
the successful, profitable company intact - we are all for it,” Coffey added, referencing Shirley Shawe’s recent proposal to pledge her one percent stake in favor of five boardroom candidates selected by Elting to break the deadlock. If this were approved, the court’s rationale for ordering the sale of TransPerfect would be moot.“We are taking every action to save help the families of our employees and keep the Delaware economy strong.” In addition, Citizens for a ProBusiness Delaware is working hard to bring more transparency to the case. The group has TV and radio ads airing throughout Delaware. The members are going out to meet with and speak to voters in Delaware, getting another 1,200 supporters in the last two weeks, according to Coffey. Coffey has been approached by numerous people about the case, and “none of them can understand how the government could step in on a successful company with 4,000 employees and force the sale of that company and put that at risk,” he said. “There must be a better solution.” 17
Business Report | April 2017
Mortgages still possible despite rising interests By Carol Kinsley
With interest rates on the rise, consumers may be nervous about being able to get a mortgage, particularly a construction loan. No need to fear, said Jennifer Hubbard, mortgage loan officer at Fulton Mortgage Company. “Mortgage rates are still fantastically low.” Hubbard has spent half her life in banking, and the last 12 years helping provide people with mortgages. She started with Fulton Mortgage Company in 2005 at what was then Delaware National Bank before the name was changed to Fulton Bank. Now located in Georgetown, she handles mortgages in all of Sussex County as well as Kent County and Wicomico and Worcester County, Md. Because Fulton has a loan officer in New
Castle County, for the sake of the customer’s convenience Hubbard refers those calls to her. “Construction-to-permanent loans are my major product,” Hubbard said, noting she has abbreviated it to “construction-perm.” Fulton Mortgage Company offers construction-perm loans with a one-time closing and four choices of permanent loans. As your home is being built, you pay interest only on the amount drawn by the builder, at one low rate. The funds are advanced according to a draw schedule that you and your builder agree upon. When construction is complete, the loan automatically converts to a fixed rate loan of your choosing. Jumbo financing is available for loans of more than $424,100, based on a new loan limit from Fannie Mae. Conventional fixed rate
LITTLE HATS, BIG HEARTS - During Heart Month in February, Bayhealth received a donation from a familiar community member. Last year, Sherry Moore donated hundreds of little red hats in honor of her grandson, Logan, who was born with a heart defect. This year, Moore donated in honor of the daughter of a friend, Reese Miller, who was born in early February with a congenital heart defect and will have surgery in the coming months. In her honor, Moore and her fellow knitters donated more than 200 hats to Bayhealth. They are also donating hundreds more to other area hospitals. The hats will go to babies born in February as part of the Little Hats, Big Hearts initiative through the American Heart Association. The campaign raises awareness for heart defects and helps promote heart health among families. 18
Business Report | April 2017
mortgages are available for 15- or 30-year periods, or you can choose an adjustable rate mortgage. If rates come down during the construction of your home, you can capture the lower rate by taking advantage of Fulton’s re-lock feature. Construction financing is available for up to 95 percent of the cost, with draws spread over a 10-month period. Mortgages can be used for stick-built or modular homes. Yes, it is possible to include your lot purchase price in the construction loan. However, Fulton does still offer lot loans, which not a lot of banks are doing right now, Hubbard said. Some people choose to buy a lot, wait a year or so until that loan is paid down or paid off, then come back for a constructionperm loan. Fulton Mortgage Company has special programs for first-time home buyers, with low down payments and expanded qualifying ratios. While Hubbard works strictly with residential loans, Fulton Bank is a full-service bank and offers residential, commercial and now even agricultural loans. Small business loans are handled through a branch manager, keeping things local and community-based. Fulton Bank has six offices in Sussex County: in Georgetown, Laurel, Millsboro, Lewes, Rehoboth Beach and Ocean View. There are four branches in New Castle County: Newark, Middletown and two in Wilmington. “Everyone knows rates are going up; no one knows how high,” Hubbard said. If you need a mortgage, contact Jennifer Hubbard at Fulton Mortgage Company, telephone (302) 245-2458, or email jhubbard@fultonmortgagecompany.com.
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Business Report | April 2017
ENJOY LIFE WITH A NEW VIEW
K.C.Company offers Pella replacement windows and doors K.C. Company, Inc. Pella Windows & Doors is your local supplier for your replacement window and door needs. Pella highlights solid wood windows and doors, with maintenance free aluminum clad exteriors and custom painted or stained interiors. Pella offers numerous installation options and a turnkey approach. From precision fit to full frame replacement, we can design your project to meet your needs. When you want the most popular features and options at a competitive price for your home, Pella is here to deliver. We have been in business for over 85 years with experience and professionalism beginning in 1925 with one goal in mind, to discover more ways windows and doors can help make your home and life better. Our service footprint includes the state of Maryland, Northern Virginia, Delaware and Washington, D.C. K.C. Company’s commitment to homeowner satisfaction which ensures the best product for your home and budget, is articulated in The Pella Promise: The best products for your home and budget • Wood, fiberglass or vinyl windows and doors in a variety of sizes, styles and prices • A complimentary, nopressure, in-home consultation, measurement and quote • Energy-efficient products No-mess, no-guess installation • • 20
Many projects can be finished in a single day We leave our work area clean
Business Report | April 2017
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We remove your old windows and doors and dispose of them in an eco-friendly, responsible manner Our Lead Pella Expert InstallersSM are recertified annually
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Pella products are on display locally at the Lewes Showroom, located at 34382 Carpenters Way, Ste 2 in Lewes. Please stop by and visit our showroom to speak with a professional sales consultant about your window and door replacement needs. Our experts are ready to help you find all the information you want about our unique Pella products and features. We’re confident our extensive collection of styles will meet your replacement window or door needs. Our Lewes Showroom exhibits many innovative glass options in terms of their energy efficiency, and every Pella product is ENERGY STAR® certified. Even if you don’t see what you’re looking for, our craftsmen can create virtually any window you have in mind. Explore our site, call, or stop on by our Lewes Showroom – we’d love to show you how beautiful the view is through a Pella window or door. For more information, visit www.leweswindowsales.com or call 302-360-8077.
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ONE PROJECT. SO MANY BENEFITS. The best-performing window or door is only as good as its installation. That’s why Pella® will provide a professional installation team, led by a Pella Expert InstallerSM. And that’s just the beginning. Once your new windows and doors are installed, you can enjoy these great benefits for years to come. • Long-lasting beauty. Pella products are lowmaintenance, add curb appeal and stand up to nature’s elements. • Lower heating and cooling costs. Replacing your windows with ENERGY STAR®-certified Pella windows and doors can help keep your home more comfortable for less.3 • A quieter home. Our sound-control glass4 can help reduce outside noise, so you can relax in peace.
302-360-8077 LewesWindowSales.com
Minimum purchase of $5,000 required. Discount applies to K.C. Company retail list price and is not available in all markets. Valid only for replacement projects installed by K.C. Company professionals. Only valid on select Pella® products. Only valid on new quotes. Not valid with any other offer or promotion. Prior sales excluded. Repairs to existing products including parts such as sash and panel replacements excluded. Other restrictions may apply. See store for details. 2See www.leweswindowsales.com/offers for details. Purchase must be made by 5/31/2017. 3For more information, go to www. energystar.gov. 4Sound-control glass includes insulated glass constructed with dissimilar glass thickness (e.g. 3 mm/5 mm) and laminated glass. ©2017 Pella Corporation
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Shown are Mark and CeCe Babbitt, owners of Burke Equipment of Delaware, They recently received a week long trp to Scotland as on of the Kubota top 15 select Cicle of Excellence dealers in the county. Submitted photo
Burke Equipment owners receive trip as one of top Kubota dealers Mark and CeCe Babbitt, were honored as one of the Kubota top 15 select Circle of Excellence dealers in the country and also ranked the fifth top Kubota construction dealer in the USA. Kubota Tractor Corporation rewarded local Kubota Dealer, Burke Equipment Company of Newark, Felton, and Delmar Delaware with a week-long dealer trip February 28- March 6, 2017 to Edinburgh Scotland. The trip included a Dealer Awards &; Recognition Dinner at the Museumof Scotland, an 18-hole Round of Golf at St. Andrews Golf Course, a Grand Tour of Glasgow City, Traditional Highland Fair Games at Dundas Castle, a Bagpipe Demonstration/ Instruction,and a Customary Kilt and Woman’s Tartan Scarf Farewell Event at Hoptoun House Estate. Burke Equipment Company was one of 100 dealers across the country to win the incentive trip based on sales growth, business levels, and 2016 Kubota product sales. For over 68 years, this familyowned and operated business has maintained a strongtradition of offering customer personalized service and industry leading equipment on the Delmarva Peninsula.
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Felton, DE • 54 Andrews Lake Rd, Rt. 13 • 302.284.0123 Felton, DE • 54 Andrews Lake Rd, Rt. 13 Delmar, DE • 11196 E. Snake Rd., Rt. 13 • 302.248.7070 DEHwy., • 11196 Snake Rd., Rt. 13 Newark, DE • Delmar, 2063 Pulaski Rt. 40 E. • 302.365.6000
• 302 • 302 Newark, DE • 2063 Pulaski Hwy., Rt. 40 • 302.3 STORE HOURS: Mon.-Fri: 8 am-5 pm STORE HOURS: Saturday: 8 am-Noon (March-Oct.)Mon.-Fri: 8 am-5 pm
Since 1949
Saturday: 8 am-Noon burkeequipment.com BurkeEquipment.com (March-Oct.)
Since 1949 burkeequipment.com BurkeEquipment.com Why is*$0Kubota the down, 0% A.P.R. financing for up to 48 months on purchases of new Kubota ZD Series equipment is available to qualified *$0 down, 0% A.P.R. financing for up to 48 months on purchases of new Kubota Z100 Series equipment is available to qualified purchasers from participating dealers’ in-stock inventory through 5/31/2017. Example: A 48-month monthly installment repayment
Best Sellingthe Why is Kubota Sub-Compact
kubota.com purchasers dealers’ in-stock inventory through 5/31/2017. Example: installment repayment term at 0% from A.P.R.participating requires 48 payments of $20.83 per $1,000 financed. 0% A.P.R. interestA is48-month available monthly to customers if no dealer kubota.com *$0term down, A.P.R. financingfee to 48 of months onper purchases of newpreparation Kubota ZDfee Series is available to qualified at 0% 0% A.P.R. requires 48forpayments $20.83 $1,000 financed. 0% A.P.R. interest to customers if no dealer documentation preparation isupcharged. Dealer charge for document shall equipment beisinavailable accordance with state laws. purchasers from participating dealers’ in-stock inventory through 5/31/2017. Example: A 48-month monthly installment repayment Inclusion of ineligible equipment may result in a higher blended A.P.R. 0% A.P.R. and low-rate financing may not be available with documentation preparation fee is charged. Dealer charge for document preparation fee shall be in accordance with state laws. *$0 down, 0% A.P.R. financing for up to 48 months per on purchases of new Kubota ZDinterest Series equipment istoavailable to qualified kubota.com term at 0% A.P.R. requires 48 payments of $20.83 $1,000 financed. 0% A.P.R. is available customers if no dealer customer rebate offers. Financing available Kubota Credit 1000 Kubota Grapevine, TXwithis available *$0 down, 0% A.P.R. financing foris up to 48through months on purchases of new Kubota Z100 Series equipment qualified © Kubota Tractorto Corporation, 2017 Inclusion ofinstant ineligible equipment mayin-stock result ininventory acharge higher blended A.P.R. 0%Corporation, A.P.R. and low-rate financing mayDrive, not be available purchasers participating through 5/31/2017. Example: AU.S.A., monthly installment repayment documentation preparation feedealers’ is charged. Dealer forOffer document preparation fee in accordance withother statelow-rate laws. 76051; from subject torebate credit approval. Some exceptions apply. expires 5/31/2017. Seeshall us48-month forbedetails on these purchasers from participating dealers’ in-stock inventory through 5/31/2017. Example: Aand 48-month monthly installment repayment kubota.com customer instant offers. Financing through Kubota Credit Corporation, U.S.A., 1000 © Kubota Tractor Corporation, 2017 term at 0%ofor A.P.R. 48 payments of $20.83 per blended $1,000 0% A.P.R. interest isfinancing available toKubota customers ifGrapevine, no dealer Inclusion ineligible equipment may inisinformation. aavailable higher A.P.R. 0% A.P.R. and low-rate may not Drive, be available with TX options go torequires www.kubota.com forresult more Optionalfinanced. equipment may be shown. term at 0% A.P.R. requires 48 payments of $20.83 per $1,000 financed. 0% A.P.R. interest is available to customers if no dealer 76051; subject to credit approval. Some exceptions apply. Offer expires 5/31/2017. See us for details on these and other low-rate Kubotadocumentation Standard Lpreparation Series customer instant rebate offers. available through Kubota Credit Corporation, U.S.A., 1000 Kubota Drive, Grapevine, © Kubota Tractor Corporation, 2017 fee isFinancing charged.isDealer charge for document preparation fee shall be in accordance with state laws. TX options gototocredit www.kubota.com for more Optional equipment may shown. documentation preparation fee is incharged. Dealer charge for document fee shall in low-rate accordance with state laws. 76051; subject approval. Some exceptions apply. OfferA.P.R. expires uspreparation forfinancing details onmay these and other Inclusion of orineligible equipment may result ainformation. higher blended 0%5/31/2017. A.P.R. andbeSee low-rate not be be available with Compact Tractors
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customer Financingapply. is available through Kubota 1000 Kubota Drive, Grapevine, TX 76051; subject instant to credit rebate approval.offers. Some exceptions Offer expires 5/31/2017. SeeCredit us for Corporation, details on theseU.S.A., and other low-rate in America? 76051; to credit approval. Some exceptions apply. Offer options or go subject to www.kubota.com for more information. Optional equipment may expires be shown.5/31/2017. See us for details on these and other low-rate Sub-Compact
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Don’t Tractor Lineup Compactwait Tractors
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Business Report | April 2017
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Continued from page 9
Department of Coldwell Banker Resort Realty with Carla Riddle and Sally Chaney recognized as compiling the top three agents. Other members of the President’s Silver Circle, recognized for outstanding performance in 2016 were Dennis Barnes, Linda Book, Lora Butler, Dana Caplan, Rachael Carey, Lucy Churchill, Aimee Debenedictis,
Kathy Douglass, Terri Favata, Adam Gaull, Christine Grace, Patti Haney, Debra Hartney, Mary Maki, Kathy Newcomb, Ruth Sivils, Nitan Soni, Ed Stauffer, Ben Steward, Irene Tillman, Debra Waters and Beth West. Members of the prestigious President’s Gold Circle were Richard Bennett, Debbie Brittingham, Sally Chaney, Dolores Desmond, Beth Dorman, Harold Marmon, John O’Leary, Scott Reagan, Carla Riddle, Tricia Sulecki and Judy Williams. The
members of the Chairman’s Elite Circle were Skip Faust, Tony Favata and Lee Johnson. Recognized for the 2016 Chairman’s Award, an award presented by their peers for outstanding service and professionalism were Linda Book for the Rehoboth Sales Branch, Mary-Beth Pepper for the Lewes Sales Branch, Dana Caplan for the Seaford Sales Branch , Ken Wolfe for the
RIBBON CUTTING - The Central Delaware Chamber of Commerce (CDCC) joined DART for a ribbon cutting ceremony recently to celebrate their membership with the CDCC. Delaware Transit Corporation (DTC), Delaware’s public transportation provider, operates DART services statewide with over 540 buses, more than 70 bus routes, including its seasonal resort-area buses, as well as paratransit service for people with disabilities. In addition, DTC contracts with SEPTA for commuter train service between Delaware’s four train stations and Philadelphia. RideShare Delaware is another service offered by DART dedicated to aiding commuters with finding and using alternative modes of transportation. DART’s Real-Time Transit information was recently released on DelDOT’s innovative mobile app, allowing customers to get up-to-date bus arrival times. The DelDOT mobile app is free and can be downloaded by searching “DelDOT” at the Google Play and Apple App stores, or accessed on the web via DelDOT’s interactive map found at www.deldot.gov. Visit www.dartfirststate.com for more information about DART. 22
Business Report | April 2017
Milford Sales Branch and Carla Riddle for the Rental Division. Also recognized for Coldwell Banker Manager’s Choice, an award for outstanding commitment to the firm were Nitan Soni for the Rehoboth Sales Branch, Barbara Torpey for the Lewes Sales Branch, Lee Johnson for the Seaford Sales Branch, Dana Byrd for the Milford Sales Branch and Carla Riddle for the Rental Division. Coldwell Banker Resort Realty honors the memory of Bill Vernon with an annual Coldwell Banker Resort Realty Pillar Award. This award shall be bestowed upon the firm’s agent or staff member who most exhibits the firm’s culture and core values of Integrity, Service, Hard Work, Professional Competence, Cooperation and Innovation. The 2016 recipient of this award was Yolanda Bernoski. Special recognition was also given to those agents whose 2016 customer survey results revealed a 100 percent perfect rating in each category question response. The 2016 Manager’s 100 percent Club were Linda Book, Dana Caplan, Aimee Debenedictis, Beth Dorman, Adam Gaull, Trina Joyner, Jeff Kemp, Nancy Ann Price, Ruth Sivils, Nitan Soni and Ben Steward. “The strength of Coldwell Banker comes from top-producing Sales and Rental Associates like these, who give outstanding customer service and produce excellent results,” said Jim Kiernan, Chairman of Board for Coldwell Banker Resort Realty. “It is an honor to have them as part of our organization.” Looking forward to continued strong growth and demand, Coldwell Banker Resort Realty has just begun the expansion of the Milford Branch. Taking over an additional 900 square feet and remodeling to make the location more functional and modern including the latest technology and more conference room space. “ The Milford area is seeing tremendous growth in new construction and the ground breaking of the new hospital. We are positioning ourselves to meet the increased demand in sales volume,” says Bruce Plummer, Broker and Chief Operating Officer. Coldwell Banker Resort Realty’s vision statement is “To be the admired and trusted team of highly skilled and innovative real estate professionals passionately working in unison to create an extraordinary experience for all we serve.” “We work diligently, one client at a time to accomplish this vision,” stated Kathy Newcomb, Senior Vice President of Marketing and Consumer Engagement.
Sussex County Association of Realtors offers a higher standard Let’s face it. Buying and selling a house has the potential to be a nerve-wracking endeavor. Even with all the technology & resources at our disposal, it helps to have an experienced professional at the helm, guiding you each step of the way. That’s where we come in. Who is the “Sussex County Association of REALTORS®”? We’re one of the four professional REALTOR® trade associations in Delaware for individuals involved in the real estate industry. Our licensed REALTORS® are a cut-above the average real estate agent.
What does that mean to you? Our membership of approximately 1,500 REALTORS® are ready and willing to serve, ensuring your home buying or selling experience is a fantastic one. So, don’t go it alone. When you think real estate transactions in Sussex County, think REALTORS®. With a higher standard and licensed professionals, Sussex County Association of REALTORS is proud to be “The Voice of Real Estate in Sussex County.”
Send us your business news
Readers are invited to send any business news and photos that they would like to see featured in the Business Report. Items can be e-mailed to mmcclure@mspublications.com.
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Business Report | April 2017
RIBBON CUTTING - The Chamber of Commerce for Greater Milford, along with City of Milford Mayor Bryan Shupe, CCGM Secretary Alicia Hollis, CCGM Board Member James Sharp, chamber members, employees, friends and family celebrated a ribbon cutting and grand opening celebration recently for Exit Central Realty, a Milford based real estate company serving both Sussex and Kent counties and centrally located at 615 N. Dupont Blvd. For more information about Exit Central Realty, visit www.delawarelisted.com. Pictured from left: Russel Chandler, Exit Central Realty; Wendy O’Connell, Exit Central Realty; Andy Stevens, CCGM ambassador; Carol McDaniel, Exit Central Realty; Barbara Steele, CCGM ambassador; Alicia Hollis, CCGM secretary; Karen Divel, Exit Central Realty; Joanne Milton, Exit Central Realty broker/office manager; Larry Milton, Exit Central Realty; Milford Mayor Bryan Shupe; Kelsey Dunn, CCGM member; James Sharp, CCGM board member; Christine Phillips, CCGM member; Rick McDaniel, Exit Central Realty; John Steffey, Exit Central Realty; Michele Bilow, Exit Central Realty; Mark Reeves, CCGM member.
Moving? Contact us with your
Change of Address Call 302-629-9788 or email credman@ mspublications.com 24
Business Report | April 2017
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RONALD MCDONALD ROOM DONATION - By the third week in February, most Americans have earned enough money to pay for all the groceries a family of four will consume in one year. Members of the Delaware Farm Bureau Women’s Committee gathered Feb. 20, at Sam’s Club in Dover to purchase several hundred dollars worth of groceries which they took to restock the pantry at the Ronald McDonald Family Room at Bayhealth Kent General Hospital. The Delaware Farm Bureau Women’s Committee has provided this restocking annually for more than 15 years. Funds for the purchase are set aside from profits from the Farm Bureau food booth at the Delaware State Fair. Pictured are Delaware Farm Bureau members, Kay Betts, left, Barbara Sapp, Connie Fox, Mary Bea Gooden, Kitty Holtz, Sandy Virdin and Laura Hill. The donated snack items will be available for families of newborns in the Special Care Nursery.
DANA helps nonprofits advance With increased demand for services, and shifting and shrinking funding resources, nonprofits in Delaware are pressured more than ever to work more effectively and efficiently. The current $350 million funding gap in the State budget, reduced corporate philanthropy dollars also makes it important for nonprofits to be able to articulate their impact to the community. Resources are available for nonprofit board members and executive directors to help navigate the dynamic Delaware climate. DANA, the Delaware Alliance for Nonprofit Advancement (delawarenonprofit.org) provides free resources for nonprofits, as well as a range of workshops to help them improve their ability to serve their clients and the community. Upcoming learning opportunities include three hour workshops on Board Recruiting & Onboarding (March 21-23), Standards for Excellence Workshops (April 4-6), Strategic Planning Towards Greatness (April 18-20), Defining and Measuring Outcomes (April 25-27), and Grantwriting on (May 2-4) in Wilmington, Dover and Georgetown respectfully.
Additionally, DANA’s Annual Conference “IMPACT Delaware” will be held on Monday, May 15. This conference will provide opportunities for nonprofit leaders to learn more about how outcome development and how to align their work with the Delaware state priorities. Webinars on financial topics are also offered through DANA in partnership with the Nonprofit Finance Fund. For nonprofit executive directors, DANA
will host its E2E – Executive Director to Executive Director Peer networking sessions monthly in all three counties. This is a chance for executive directors to learn from each other new strategies for addressing the challenges and opportunities their organization faces. To learn more, visit www.delawarenonprofit.org.
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Business Report | April 2017
BUSINESS LICENSES BETHANY BEACH Kaufhold, Kimberly, Avalon Interiors; 491 Bethany Loop, Bethany Beach; professional and/or personal services Ocean Front Ventures LLC, Mango’s Bethany Beach; PO Box 1447, Bethany Beach; retailer-restaurant Property Improvements LLC; 144 Elizabeth Way, Bethany Beach; contractor-residential BRIDGEVILLE All Star Enterprises LLC; 10152 Sunnyside Rd., Bridgeville; professional and/or personal services Brooks, Ruby M., Brooks Enterprise; 15190 Red Hawk Trl., Bridgeville; wholesaler-any products Ginger B Site Furnishings, Ginger B; 5218 Federalsburg Rd., Bridgeville; retailer-furniture & fixtures Hines, Janiece, Jream Hair; 11242 4th St., Bridgeville; retailer-dry goods & apparel Rally Point Marketing LLC, Rally Point Marketing; 202 S. Main St., Bridgeville; advertising agency Sat-N-Scissors; 20367 Sussex Hwy., Bridgeville; personal servicesbeautician Steven Construction LLC, Steven Construction; 11240 3rd St., Bridgeville; contractor-residential DELMAR Delmar Vapor Lounge LLC; 38660 Sussex Hwy., Unit 2, Delmar; retailervarious products/tobacco Morris Enterprises LLC; 405 N. Bi-State Blvd., Delmar; contractorresidential Panoramas by Galvan; 15705 Gathering Garden Ln., Delmar; professional and/or personal services Wired for Sound LLC; 8745 White Tail Ln., Delmar; contractor-residential DOVER 3D Enterprises LLC; 8 The Grn., Ste. A, Dover; wholesaler-any products Allende LLC, My Salon Suite; 250 Gateway South Blvd., Dover; commercial lessor BIG Management LLC; 303 Charring Cross Dr., Dover; reconciliation purpose code 26
Business Report | April 2017
Del Vecchio, Mark P., Galea Consulting; 427 N. Bradford St., Dover; professional and/or personal services Delaware Originals LLC, Delaware Originals; 85 Dalwin Dr., Dover; retailer-dry goods & apparel Destinee; 450 Phoenix Dr., Dover; professional and/or personal servicesunclassified Diamond State Property Mgmt. LLC; 4195 N. Dupont Hwy., Dover; professional and/or personal services Dixie’s Down Home Cooking; 3624 Seven Hickories Rd., Dover; retailer-restaurant Dominion Auto Clinic LLC; 622 W. Division St., Dover; motor vehicle dealer/wholesaler-transportation equipment Famakinwa, Kunle, The Taxnut; 896 S. State St., Ste. 100, Dover; professional services-income tax consultant Hooks, Marcella Y., Paradise Specialties Fragrances; 226 N. New St., Dover; retailer-various products IQ Business & Corp Services Inc.; 1550 S. Governors Ave., Dover; professional and/or personal services Johnny Janosik Inc.; 4719 S. Dupont Hwy., Dover; retailer-furniture & fixtures Lane Bryant Inc. of DE, Lane Bryant #7111; 1574 N. Dupont Hwy., Dover; retailer-dry goods & apparel Lularoe, Theresa Sadiq; 511 Sunset Dr., Dover; retailer-dry goods & apparel MCI Bayside Drive LLC; 103 S. Bradford St., Dover; commercial lessor NRL LLC; 81 Bently Ct., Dover; professional and/or personal services Paul Thomas Moser LLC; 2529 Lockwood Chapel Rd., Dover; professional and/or personal services Pepukayi Law LLC; 11 N. State St., Dover; professional services-legal office Preferred Transit; 818 Stone Ridge Dr., Dover; drayperson/mover Puffster Inc., Puffster; 115 W. Loockerman St., Dover; retailer-various products Rebecca Renner Photography; 3000 Raintree Dr., Dover; photographer Reliable Handyman Services LLC; 106 Benson Ct., Dover; contractorresidential
RTJ Services LLC; 8 The Grn., Ste. 8119, Dover; professional and/or personal services Southern Comfort Caterers; 3689 S. Creek Rd., Dover; professional and/or personal services TMP Opportunity Fund LLC; 850 New Burton Rd., Ste. 201, Dover; professional and/or personal services Veteran Owned Cleaning Services; 355 Mannering Dr., Dover; professional and/or personal services Wagner, Danielle A., Wagner Early Childhood Education; 28 Fieldcrest Dr., Dover; professional and/or personal services White Knight Retail; 8 The Grn., Ste. 5775, Dover; wholesaler-any products Ziwina; 253 Meadow Dr., Dover; wholesaler-any products GEORGETOWN Beach Blonde Boutique; 26330 Governor Stockley Rd., Georgetown; retailer-various products Clark Claire Lorraine, CC Sewing; 123 Burton St., Georgetown; personal services-seamstress/tailor Diligent Ladies Cleaning Service; PO Box 494, Georgetown; professional and/or personal services Family Man Carpentry; 22236 Breasure Rd., Georgetown; contractorresidential James HVAC LLC; 20561 W. Piney Grove Rd., Georgetown; contractor-residential Tolliver, Shayla, Maid to Order; 18870 Gravel Hill Rd., Georgetown; professional and personal servicesunclassified Truitt, Emily R., Bark N Park Mobile Grooming; 16539 Redden Rd., Georgetown; professional and/or personal services-unclassified GREENWOOD Keith Jones, R&B Trucking; 14738 Adams Rd., Greenwood; drayperson/ mover Lawns Done Right; 215 Marsh Branch Rd., Greenwood; professional and/or personal services Undercut Mowing LLC; 178 Mustang Ln., Greenwood; professional and/or personal services HARRINGTON Custer, Jacob W., Five Star Finish;
906 Red Bird Ln., Harrington; personal service-motor vehicle service Nova Timber LLC; 6621 Milford Harrington Hwy., Harrington; wholesaler-lumber & construction Xergy Inc.; 299 Cluckey Dr., Harrington; professional services-scientific laboratory LAUREL Cheffred’s Cafe LLC, Eastern Shore Hydroponics; 10912 County Sat Hwy., Laurel; retailer-machinery equipment & supplies G&J Lawn Mower Repair Service; 14391 Laurel Rd., Laurel; personal service-general repairperson Houchens, Lacreda L., Houchens Housekeeping; 28166 Seaford Rd., Laurel; professional and/or personal services Pack Rats LLC; Pack Ratz; 10912 County Seat Hwy., Unit A3, Laurel; retailer-various products Sotelo Plumbing LLC; 9901 Loblolly Ave., Laurel; contractor-residential LEWES Allserve Concepts LLC; Allserve Enviro Concepts; 35924 Spinnaker Cir., Lewes; contractor-residential Graham Leigh Design; 33611 Herring View Dr., Lewes; professional services-architect Gypsy Teal, Gypsy Myst; 130 2nd St., Lewes; retailer-grocery supermarket JE Taime Restorations; 16698 Kings Hwy., Ste. A, Lewes; contractor-residential John Dyes Motors LLC; 33800 Dreamweaver Ln., Lewes; motor vehicle dealer Leak Stoppers; 29029 Lewes Georgetown Hwy., Lewes; personal services-general repairperson Oceanside Elite Building Services; 17527 Nassau Commons Blvd., Ste. 200, Lewes; professional and/or personal services Quick Surface Solutions LLC; 1151 Savannah Rd., Lewes; contractor-residential Seaside Cleaning - Oceanside; 17527 Nassau Commons Blvd., #200, Lewes; contractor-residential Weidner-Ahorrio Jose; 33483 Aster St., Lewes; sales representative MILFORD Delmar Vapor Lounge LLC; 155
Aerenson Dr., Milford; retailer-tobacco/ various products MD Hovatter Funeral Services PA, Rogers Funeral Home Inc.; 301 Lakeview Ave., Milford; professional services-funeral home Marash Food LLC, Legends Pizza and Grill; 923 N. Dupont Blvd., Milford; retailer-restaurant Marcus-Boyd Realty; 421 Bay Ave., Milford; professional services-real estate broker Ramos Miguel Angel Quinones; 119 Causey Ave., Milford; reconciliation purpose code Reilly, William, Highbred Horse Racing; 624 Cicada Ln., Milford; personal service-motor vehicle service Williams, Brian L.; 901 Mispillion Apts., Milford; Retail E911 Prepaid Wireless Services MILLSBORO Bridge 2 Bridges LLC; 28385 Chippewa Ave., Millsboro; professional and/or personal services-unclassified Cleanfella Services, LLC, Cleanfella; 32252 Captains Ct., Millsboro; professional and/or personal services Delmar Vapor Lounge LLC; 28521 Dupont Blvd., Unit 4, Millsboro; retailer-various products/tobacco E&L Painting LLC; 22091 Donna Dr., Millsboro; contractor-residential Five Star LLC; 22091 Donna Dr., Millsboro; contractor-residential Hastings, Jonathan, Jonathan Hastings LLC; 128 Wharton St., Millsboro; reconciliation purpose code Jesse James Hudson Painting; 30112 Plantation Dr., Millsboro; contractorresidential Jones, Antaysha K., Spotless Clean; 29021 Cordrey Rd., Millsboro; professional and/or personal services-unclassified Messick, Angela L., Willow Tree Primitives; 137 Bobbys Branch Rd., Millsboro; retailer-furniture & fixtures Nutter, Tammy L., Bee’s Knees Market; 36586 Millsboro Hwy., Millsboro; retailer-various products Powell, William J., W. Powell Investments; 20437 Laurel Rd., Millsboro; contractor-residential Thaler, Kimberly A.; 24524 Wave Maker Dr., Millsboro; professional and/ or personal services Waddington, Daniel J., Mobile Housing Services; 34031 Sandcastle Dr., N, Millsboro; professional and/or
personal services SEAFORD Boone, Nicole L., Boone Consulting; 111 Hitch Pond Cir., Seaford; professional and/or personal services Delcoast Cleaning; 25965 Butler Branch Rd., Seaford; professional and/ or personal services Dona Maria Pupuseria; 117 High St., Unit 101, Seaford; retailer-restaurant Quality Flooring; 10682 Edgemore Dr., Seaford; retailer-furniture & fixtures Tull’s Unlimited; 4886 Harvest Acres Ln., Seaford; personal servicemotor vehicle service Veterans Technology Systems Inc.; 26685 Sussex Hwy., Ste. T, Seaford; professional and/or personal services SMYRNA Conway, Jennifer K., Health and Wellness by Jen; 3033 Hay Point Landing Rd., Smyrna; professional and/ or personal services Diamond Standards Productions; 359 E. Frazier St., Smyrna; photographer G&L Lawn Care Service; 235 Maple St., Smyrna; professional and/or personal services Gobblers Smyrna LLC, Capriotti’s Sandwich Shop; 456 W. Glenwood Ave., Smyrna; retailer-restaurant Healthdesign; 5 Halifax Ln., Smyrna; retailer-food (except restaurant) Howie B Media Group; 173 Brenford Station Rd., Smyrna; photographer Identify UX LLC; 530 Massey Church Rd., Smyrna; professional and/ or personal services Lizaraburu, Pedro M., Lizar Internet Marketing; 672 Smyrna Landing Rd., Smyrna; professional and/or personal services LLR Vickie and Jillian LLC; 477 Fletcher Dr., Smyrna; retailer-dry goods & apparel On the Level Masonry LLC, OTL; 4386 Wheatleys Pond Rd., Smyrna; contractor-residential Shimomura, Suzanne E., The Yarn Maven; 11 W. Commerce St., Smyrna; retailer-various products Talley Gals LLC; 119 Eastmoor Cir., Smyrna; retailer-dry goods & apparel Wilson, Kay; 303 Gravesend Rd., Smyrna; professional and/or personal services 27
Business Report | April 2017
How to rise as a visible expert with one post per week
Whether your industry calls them “thought leaders” or “visible experts,” what’s certain is that these individuals are basking in attention. They’re often ordinary people who made a commitment to share their years of insight, experience and maybe even research. They became writers and speakers, and their stars rose. A study of visible experts by Lee W. Frederiksen and his team at the professional services marketing firm Hinge revealed that more than 60 percent of these experts connected visibility with an increase in their organization’s overall growth. In the nonprofit world, greater visibility translates into the building of greater awareness and leveraging of knowledge to influence individuals and communities. To be sure, becoming a thought leader or visible expert takes time and dedication. Professionals rise as experts when they share their deep insight in a very specific subject matter in a way that is meaningful and useful to a target audience. The starting point is identifying the vision for the journey. Perhaps you want to become the expert in a niche national market. Or you may want to increase sales by becoming a local expert. Once you identify your goal, you roll up your sleeves and get to work. The hardest part will be making a habit of writing. But you can overcome the challenge by taking small steps. Ideally, you should get into the habit of writing one blog or article per week. Even if you eventually want to get into videos and podcasts, you still need to get into the habit of organizing your ideas. Before we dive in, we must pause and think strategy If you don’t stop to develop a strategy for your content, you will have no map of where to go. Remember that every post you share should support your strategy. You can develop a strategy by answering these six questions (check out the blog on this topic): Why do we want to develop content? 28
Business Report | April 2017
Whom do we want to reach with our content? What will we write about? When will we create content? Where will we share our content? How will we know that our content and strategy are effective? Don’t overcomplicate it. Just answer the questions and know your goals. Initially, that’s enough. Later, you can plan how your content will lend itself to ebooks, white papers or other content tools. For now, develop a habit. Take it one day at a time Marketer Pamela Wilson, author of “Master Content Marketing: A Simple Strategy to Cure the Blank Page Blues and Attract a Profitable Audience,” wrote a blog that broke up the process of writing a post into steps you can complete in four days. We’ve adapted this guide into six steps that you can take over the course of a week or over two or three days – or even within one day. Whatever you decide, commit to it. Place content creation on your schedule. If you are truly staying current in your industry, the process of writing a blog should not take more than three hours per week. But it’s crucial to stay current and take notes. To be an industry expert, you need to stay abreast of what’s occurring in your field. There is no getting around this. You become knowledgeable by reading, reading and then reading some more. Take notes on what you find interesting and why. Compile your notes or save your links. Step 1: Brainstorm a topic for the week. You can combine a few articles that you’ve read and insert your own expertise, or you can write about your own insights. Step 2: Organize your ideas. Maybe the classic English-class outlines turned you off to organizing your writing. But you can still use brainstorming tools such as mind maps to determine your structure before you write. The easiest way is to identify your headline and the subheads. Step 3: Start writing. You have an outline, so get to it. Take it one section at a time. Sometimes it’s easier to write the intro at the end, when you know what else you’re going to include in your piece. Just get it all on paper (or in an electronic document). Step 4: Focus on the details. The editing process shouldn’t be rushed. Study your
logic and flow. See what you need to add or eliminate. You want your writing to be concise, with few or no big blocks of text. Wilson sugRivera gests the following checklist for ensuring your editing is on target: Will the headline stop readers in their tracks? Do the subheads tell your story all by themselves? Do you have only a single idea per paragraph? Have you used bullets where appropriate? Are you linking to relevant resources? Have you asked an engaging question at the end to encourage comments and conversation? Did you add a call to action for a product, service or your email list? Step 5: Find or create a good image. Strong images are important. They need to be not only relevant, but compelling. Find a stock image provider that you like. Always buy the photos or get permission to use them. You can also create your own images using a tool like Canva. Step 6: Publish and promote. Now you’re ready to promote your blog. Take a few minutes to write at least three or four posts that you can use to promote your blog. You don’t want to use the same text on every post. Mix it up. Don’t bore your followers with repetitive messaging. Once you have a nice library of content, you will also be able to rotate the posts that you share. If becoming a visible expert resonates with you, take it one step at time. But keep at it, and you’ll be joining an elite number of disciplined people who’ve traded their expertise for greater opportunities. Patricia V. Rivera is a marketing consultant and owner of the Lewesbased Hook PR Group (www.hookpr. com).
Business Report Vol. 20 No. 7 PRESIDENT
Bryant Richardson TREASURER
Carol Wright Richardson PUBLISHER
Mike McClure
COMPOSITION
KSI STAFF PERSON OF THE QUARTER - Kent-Sussex Industries, Inc. (KSI) recently recognized Tykeyca Reed, of Lincoln, as Outstanding Staff Person of the Quarter. Reed joined the KSI staff in 2004. She is one of nearly 26 drivers in KSI’s transportation department providing door to door transportation daily. Recently, when overall staffing was tight, Reed stepped in to help in whatever way she could. She has been called on to help facilitate a variety of community inclusive experiences, and she does so with a smile. As Staff Person of the Quarter, Reed becomes eligible to be selected as Staff Person of the Year. Reed is pictured with KSI CEO, B. Craig Crouch.
MAY
Rachel Farris Elaine Schneider Tina Reaser Karen Cherrix Kimberly Beard
Business Report
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Chris Redman SALES
Rick Cullen Greg English Tede Griffith C O N TA C T
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BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Mike McClure 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ANTIQUES AND APPRAISALS Academy Street Antiques and Appraisals, LLC William Alexander Edward McWilliams 302-875-1111 P.O. Box 401 Laurel, DE 19956 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Michael Wheedleton AIA Randy Duplechain P.E. 302-424-1441 302-424-0430 Fax www. dbfinc.com milford@dbfinc.com 23 N. Walnut St. Milford, DE 19963 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Kristie Maravalli 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax 30
Business Report | April 2017
www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Chamber of Commerce for Greater Milford Jo Schmeiser 302-422-3344 302-422-7503 fax www.milfordchamber.com milford@milfordchamber.com 411 N. Rehoboth Blvd. Milford, DE 19963 Georgetown Chamber of Commerce Angela Emerson 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 827 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com 102 Washington St., Suite 6 P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Lisa Sumstine 302-684-1101 www.historicmilton.com chamber@historicmilton.com P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13
302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Lynn Brocato 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 COMMERCIAL CLEANING SERVICES EASTERN SHORE CLEANING, LLC Chris and Sonice Lee (302) 752-8856 www.easternshorecleaning. com easternshorecleaning@ comcast.net EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/continuingeducation cmoody@dtcc.edu Carter Partnership Center 21179 College Drive Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva. com 200 East Market St. Laurel, DE 19956
County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 10 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd. Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Dover Federal Credit Union Six Statewide Locations Deb Jewell 302-678-8000 www.doverfcu.com 1075 Silver Lake Blvd. Dover, DE 19904 djewell@doverfcu.com Tidemark Federal Credit Union Jeffery Murphy 302-629-0100 www.tidemarkfcu.org jmurphy@tidemarkfcu.org 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Stephanie Whitcomb 302-542-9550 www.deandesign.com
thestudio@deandesign.com stephanie@deandesign.com 13 Water St. Lincoln, DE 19960 HEALTH Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Medical Center Kelly Griffin 302-645-3220 302-644-9032 fax www.beebehealthcare.org kgriffin@beebehealthcare.org 424 Savannah Rd. Lewes, DE 19958 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com cwilliams-wroten@averyhall. com 500 W. Stein Highway Seaford, DE 19973 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971 M Insurance William Biordi, owner 302-732-6655 302-732-6485 fax www.insuranceservices.com
info@insuranceservices.com 32183-9 N. Dupont Blvd. Savannah Square Shopping Center P.O. Box 8 Dagsboro, DE 19939 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 INVESTIGATIVE & DEBT COLLECTION SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 JEWELERS Holland Jewelers 302-947-1200 Excellence since 1990! 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Burton Seth L. Thompson Deirdre A. McCarthy Elizabeth Soucek David J. Weidman Shannon R. Owens 302-855-1260 302-855-1270 fax www.scdelaw.com 406 S. Bedford Street Suite 1 PO Box 751 Georgetown, DE 19947
Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904
Print Shack Inc. 302-629-4430 302-629-4056 fax www.printshackde.com 9203 Brickyard Road Seaford, DE 19973
Smith Firm Michael R. Smith, Esq. Chad Lingefelder. Esq. Blake W. Carey. Esq. 302-875-5595 302-280-6592 fax 8866 Riverside Drive Seaford, DE 19973 302-703-6043 302-827-2046 fax 1917 Sea Air Avenue, Suite 2 Rehoboth Beach, DE 19971 MARKETING & PUBLIC RELATIONS Hook PR Group Patricia V. Rivera 302-858-5055 www.hookpr.com patricia@hookpr.com 135 2nd Street, 2nd Floor Lewes, DE 19968 PAYROLL/HUMAN RESOURCES SUPPORT ADP, LLC Kevin Neale, District Manager 610-357-0218 www.adp.com Kevin.Neale@adp.com 800 Delaware Avenue Wilmington, DE 19801 PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971 PRINTING & PROMOTIONS Rogers Graphics Darrell Fearin 302-856-0028 dmvprinting.com print@rogersgraphics.com 26836 Lewes Georgetown Hwy Harbeson, DE 19951 31
REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 800-966-4514 www.cfmrealestate.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-5008 fax www.skipfaust.com skip@skipfaust.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 The Real Estate Market Randy Hill, Broker 315 N. Central Ave. Laurel, DE 19956 302-877-8100 office 302-877-8111 fax realestatemarket.pro Randy@realestatemarket.pro STAFFING AGENCY Quality Staffing Services 302-990-5623 302-990-5626- fax EasternShoreJobs.com cecilias@qssjobs.com 308 E. Stein Highway Seaford, DE 19973
YOUR BUSINESS Include your business in this directory. Rates are low; the potential to reach thousands of business-minded customers is great. Contact credman@ mspublications.com.
Business Report | April 2017
Employment physicals, drug screenings and everything in between.
FOR LOCAL OCCUPATIONAL HEALTH SERVICES, TURN TO BAYHEALTH. With centers in Dover, Milford and now in Milton, Bayhealth Occupational Health has been providing corporate healthcare services to companies of all sizes for more than 30 years. As a hospital-based organization, we’re uniquely positioned to help employers cut their workers’ compensation costs by offering a continuity of care through services like physical therapy, laboratory and diagnostic imaging — even on-site screening services with our mobile unit. We’re the only organization in Delaware that is certified by the National Association of Occupational Health Professionals and ranked as “Outstanding.” In addition, Bayhealth Occupational Health is certified by the Drug and Alcohol Testing Industry Association. For information, please contact Occupational Health Marketing Consultant Jennifer Sutter at 302-744-7012 or jennifer_sutter@bayhealth.org. BAYHEALTH.ORG/OCCUPATIONALHEALTH