Roughing it Smoothly June 2013
Volume 10, Number 3
Roughing It Smoothly® magazine is published four times a year by Book Production Resources for Tiffin Motorhomes, Inc., 105 2nd Street NW, Red Bay, Alabama 35582. BPR offices are located at 1403 Cedar Point Way, Monroe, GA 30656. Printed in the United States of America. Postage paid at Bolingbrook, Illinois 60440. Postmaster: Send all changes of address to Book Production Resources 1403 Cedar Point Way Monroe, GA 30656. This issue of Roughing It Smoothly® has a distribution of approximately 48,000 copies and a dealer distribution of 12,000 copies. It was printed by Quad Graphics, Inc., N63 W23075 State Hwy. 74, Sussex, WI 53089. Copyright © 2013 by Book Production Resources. All rights reserved. Roughing It Smoothly® is a registered trademark of Tiffin Motorhomes, Inc. No part of this magazine may be reproduced in any form without the written permission of the publisher. Publisher, Book Production Resources Editor, Fred Thompson; Typesetting and Page Makeup, Andy Cargile; Copy Editor, Carolyn Thompson. Contributing Writers: Bob Tiffin, Fred Thompson, Norman Spray, Danny Inman, Elaine Austin, Dr. John P. Pilarczyk, Gail Johnson, and Sylvia Tarnuzzer. Contributing Photographers: Fred Thompson, Elaine Austin, Paul Zizka, Jody Dole, George Deveaux, Jimmy Johnson, and Constellation Imageworks.
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Departments President’s Corner
4
Tiffin Management Team
42
George Victorine: Building Relationships
A Letter to Our New Sales Consultants
RV Healthy 14
On the Road with Elaine 45
News You Can Use 16
Dealer Profile
Traveling With Your Pets 18 Owner Profile 19 Wayne and Anne Smith
Allegro Club News 40
48
General RV
Enjoying the BRP 63 Serious Tech Talk
64
Cover: The 2014 Allegro Breeze on the Icefield Parkway in Alberta, Canada
Printed Copy versus Reading Roughing It Smoothly online With this issue, approximately 60 percent of our readership have chosen to read Roughing It Smoothly online. A significant number of Tiffin owners are traveling full time and find it more convenient to read RIS online. With the advent of the iPad and its competitors several years ago, this transition is not surprising. Of the three great weekly news magazines, only Time is still publishing a printed edition. We continue to hear about city newspapers dropping back to three editions per week. I subscribe to the Atlanta Journal Constitution and enjoy reading the hard copy with my morning coffee. But when we are traveling, I read the AJC’s digital edition. We are pleased to continue sending the printed edition of Roughing It Smoothly to those who have requested it. If you have been dropped inadvertently from our mailing list, you may reinstate your subscription by sending a request on a
standard postcard. Provide the last six digits of your VIN plus the year, Tiffin brand, and floor plan of your motorhome. Tape the address label from an earlier RIS magazine to the card. Mail it to: Tiffin Motorhomes, Inc., P.O. Box 1738, Monroe, Georgia 30655-1738. Serious Tech Talk To address your technical questions to Danny Inman, use the postcard bound in this issue, send a longer letter to the address on the postcard, or send an email to RIStechtalk@ gmail.com If you need an immediate answer to a service problem, you should call 256-356-0261. Change of Address Please use a standard change of address card from USPS and send to Roughing It Smoothly, PO Box 1738, Monroe, GA 30655-1738. You may also change your address online by
sending your email to risncoa@hotmail. com. First, enter your old address as it appears on your magazine label (we must remove your old address before we can add a new one). Second, please enter your new three-line address including the zip code. We do not accept phone calls for changes of address. New Subscribers If you have just purchased a new Tiffin motorhome, be assured that your name/ address will be added to our mailing list automatically. We receive a new sales report every quarter. If you purchased a pre-owned Tiffin motorhome, send the year, brand, length & floorplan, your name and address, and VIN to Roughing It Smoothly, PO Box 1738, Monroe, GA 30655-1738. Owners who request the magazine receive Roughing It Smoothly at no charge.
The following names are registered trademarks of Tiffin Motorhomes, Inc.: Open Road®, Phaeton®, Allegro®, Allegro Bay®, Allegro Bus®, Allegro Breeze®, Zephyr®, Roughing It Smoothly®, Pusher®, and PowerGlide®. 2