Case Study : Soapworks Studio Website Redesign

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09.2013

website redesign proposal prepared for

SOAPWORKS studio by tiffany lin tiflin design

09.2013 contact

tiffany@tiflin.com


09.2013 website redesign proposal

table of contents Research

3 Industry Background 3 Ecommerce Best Practices : Product Pages

Project Statements 4 Soapworks Background 4 Target Audience 4 Objectives 4 Media Design Proposal 5 Site Map 6 Styles : Logos, Buttons,

Images, Colors, Type

8 Wireframes 12 Hi Fidelities + Mobile 16 Mockups 18 Project Budget 19 Project Timeline 20 Sources

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by tiffany@tiflin


09.2013 website redesign proposal

by tiffany@tiflin

research

industry background “The handcrafted soap and cosmetic industry is a comprised of small microbusinesses. These microbusinesses are largely women-owned companies (over 95%) that average 1-3 employees. While the size of each handcrafted soap and cosmetic microbusiness is quite small, the number of these companies well exceeds 250,000 nationwide and industrywide employment estimates are over 750,000.” (From the Handcrafted Soap and Cosmetic Guild)

ecommerce best practices product pages 1. Include Product Reviews:

5. Have Strong Product Copywriting:

61% of customers read online reviews before making

Good sales copy not only has SEO benefits, but also

a purchase decision, while 63% of customers are more

allows retailers to add a more personal touch and use

likely to make a purchase from a site which has user

a unique tone of voice. This can help your product

reviews, according to stats from iPerceptions.

pages stand out from the rest and really sell the benefits of products.

2. Have Various Views of Product Images. 6. Urgency 3. Use Video:

It can help to create a sense of urgency in the customer’s

Video works as a sales driver, as it allows consumers

mind. If they are considering a purchase, and know

to gain a clearer idea of products, see them in use, and

that there are just a few items left, or they can get next

from different angles.

day delivery if they order quickly, then this can tip them towards the checkout.

4. Show Me The Delivery/Returns Info:

7. Make Sure They’re Quick

How much delivery will cost, and how easy it is to

If you follow the advice here and add videos, multiple

return is a big part of the purchase decision for

images, customer reviews and so on, then there is a risk

customers. Don’t make them work too hard to find it.

that pages will become bloated and slow to load.

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09.2013 website redesign proposal

project statement

soapworks background Heidi Risse has been handcrafting bath and care products in her Beacon Hill, Seattle studio for over 16 years, creating high quality, natural, seasonal products. Her passion for small batch products keep her company profile at a local and personal level. Heidi’s one-person business is passionate about the personal touches of a local establishment and with a renewed online presence she hopes to streamline, grow, and explore the community potential her products produce.

target audience Soap Works Studio customers want to own specialized, high quality, and unique products. They are generally female taking a break from their work day and visiting shopping sites to find something special for themselves.

objectives Heidi wants to optimize her online sales system, including incorporating sales tax and shipping costs to her e-commerce solution. She would like to increase web traffic from internet searches by 20% and generate a more personal and consistent, engaging dialogue with her customers on her blog. She would also like to add facebook and twitter integration to her site.

media Media elements include: •

Use of large clear photos of products with home environments.

Typography and words to generate moods

Clear consistent copy focusing on seduction of the

senses, and adventure.

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09.2013 website redesign proposal

by tiffany@tiflin

site map

home main navigation

top sub navigation

Shop Product List Dropdown(6) Storefront Gallery

FAQ

Come Visit Show List

Search Results page. Catagorized by item/article

News Letter Opt In Dropdown w/ form

Map

Login/Register

Mini Calendars

Dropdown w/ returning user form

Search Bar

New user button New User Profile Creation Page

Philosophy

Cart

Blog Article Preview (10) SIDE BAR

Cart

Checkout Other Items of Interest Side Bar (3)

Search

Category Filter

Twitter Feed

Facebook Like

Article List

Contact Message form Contact Info

footer Address/ Contact Info

Menu List

Social Icons (2)

Main Nav + FAQ

Come Visit Upcoming Show List (3)

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Copyright Info


09.2013 website redesign proposal

styles

logos

buttons

images

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09.2013 website redesign proposal

by tiffany@tiflin

styles

colors

#35B191

#EB7333

#958C7E

#F8CA4E

type

title subtitle

valentina, regular

arial narrow, bold

Fatback biltong shankle turkey hamburger pork loin. Filet mignon short ribs pancetta pork loin drumstick shankle swine rump shank. Ham meatball tri-tip turkey turducken ribeye andouille doner chuck pig biltong salami bresaola jowl. Prosciutto shankle turducken cow frankfurter.

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arial, regular

#F7F0CF


09.2013 website redesign proposal

wireframes home page

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09.2013 website redesign proposal

wireframes storefront

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09.2013 website redesign proposal

wireframes about page

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09.2013 website redesign proposal

wireframes blog

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09.2013 website redesign proposal

hi fidelity

+mobile

home page

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by tiffany@tiflin


09.2013 website redesign proposal

hi fidelity

+mobile

storefront

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by tiffany@tiflin


09.2013 website redesign proposal

hi fidelity

+mobile

about page

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by tiffany@tiflin


09.2013 website redesign proposal

hi fidelity

+mobile

blog

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09.2013 website redesign proposal

mockups home page

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09.2013 website redesign proposal

mockups storefront

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09.2013 website redesign proposal

quote

Initial Elements Consulting (15 x $45 /hr)

$ 675.00

Database (18 x $45 /hr)

$ 810.00

User / Administrator Use Cases (8 x $45 /hr)

$ 360.00

Research (12 x $45 /hr)

$ 540.00

Creative Elements Site Template Designs (74 x $45 /hr)

$ 3330.00

Technical Elements E-Commerce Core (100 x $45 /hr)

$ 4500.00

Category Management (10 x $45 /hr)

$ 450.00

Tax / Shipping (12 x $45 /hr)

$ 540.00

Order Tracking / History (22 x $45 /hr)

$ 990.00

Administrative Core (44 x $45 /hr)

$ 1980.00

HTML / CSS Authoring (64 x $45 /hr)

$ 2880.00

Total Estimate

$ 16605.00

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09.2013 website redesign proposal

by tiffany@tiflin

timeline The timeline chart below outlines the budget, milestones,

Our process begins with a discovery phase where we plan

and procedure we will follow to complete this project. We

everything clearly, then a creative phase where all visual el-

follow a four phase process to ensure customer satisfaction ements are designed and approved, then a technical phase and project efficiency;

where the visual elements are brought to life, and finally a review and testing phase.

Discovery Phase Creative Phase Technical Phase Review Phase

Week 10

Week 12

Modules XHTML / CSS Templates Ready Programmed

Interface Connected Beta Testing Begins

Testing Complete

Deliverables:

Deliverables:

Site Launched

Week 1

Weeks 2 & 3

Weeks 3 to 6

Weeks 6 & 7

Agreement to Begin Work

Information Architecture Complete

Visual Elements Designed

Deliverables: signed contract

Deliverables:

Deliverables:

admin site map user site map info architecture

home page design category design product listing design product detail design

home page html category html product listing html product detail html my cart html checkout html

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Weeks 7 to 9

Deliverables: tax / shipping order tracking / history email notifications coupon / price groups custom price groups excel import

upload pdf categories tax / shipping order tracking / history email notifications coupon / price groups custom price groups excel import


09.2013 website redesign proposal

bibliography Awwwards Team. “20 of the Very Best E-Commerce Web Sites.” Apr, 2012 http://www.awwwards.com/20-of-the-very-best-e-commerce-web-sites.html Charlton, Grahm. “70+ epic ecommerce best practice tips, stats, blog posts and more.” May 2013 http://econsultancy.com/us/blog/62705-70-epic-ecommerce-best-practice-tips-stats-blog-postsand-more iKantam. “Top 1000 Best Health and Beauty Companies.” 2013 http://www.ikantam.com/ecommerce/companies?industry=health-beauty Alexa. “The Web Information Company.” 2013 http://www.alexa.com/ The Handcrafted Soap and Cosmetic Guild http://www.soapguild.org/

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