HOW TIE NATIONAL, LLC SAVED
AN ESTIMATED $1 MILLION FOR A MAJOR NONPROFIT
REGAIN CONTROL OF YOUR TECHNOLOGY INVESTMENTS DO YOU FEEL CONFIDENT THAT... …the amount you pay monthly for your contracted voice, cellular or data services are correct? …your technology vendors are meeting the terms of their contract?
CLIENT PROFILE
We can help identify inefficiencies, review your vendor contracts, and provide IT consultation services.
The client is a non-profit health agency dedicated to funding research for cures and treatments of neuromuscular diseases. Through its comprehensive services programs, they provide diagnostic and follow-up medical consultations, flu shots, support groups, a national medical equipment program, assistance with equipment repairs and modifications, and resource referrals. The client has more than 200 local offices nationwide, sponsors 200 medical clinics and support more than 300 research projects around the world.
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SITUATION
…you are making best use of your assets?
The client came to Tie National, LLC (TIE) for a telecom expense audit. When TIE stepped in, the organization’s system was long overdue for an evaluation and upgrade. After auditing the local and long distance contracts and invoices at each location from the previous six months, TIE discovered a long list of problems.
TEM Case Study | sales@tienational.com | (630) 518-9600 |www.tienational.com
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CHALLENGES The organization was paying for services that had not been canceled from past office closings or mergers and their invoices contained telephone numbers that had never been installed. Tax-exempt offices had been paying sales tax for years, which could be disputed and recovered.
TEM INCLUDES CARRIER SERVICES MANAGEMENT
The organization’s phone systems were obsolete, not a good fit for the location, or were found to have too many or not enough telephone lines.
SOLUTION
CARRIER SERVICES QUOTE PROCUREMENT
TIE’s telecom expense team had many recommendations, including adding a hosted VoIP system to meet the organization’s fluctuating fundraising needs while integrating use of their existing handset telephones at all locations. They also recommended the Technology Solutions Program, which triaged more than 1,300 telephone calls in the first year and handled the provider invoice disputes at no extra charge.
CARRIER ORDER FULFILLMENT
SAVINGS
INVOICE PROCESSING INVENTORY MANAGEMENT
COST ALLOCATION
Overall, TIE’s recommendations saved the client’s organization an estimated $996,640.00 annually, which they have been able to reinvest to their cause.
SAVINGS VALIDATION CONTRACT NEGOTIATIONS REGULAR TELECOM AUDITS TECHNOLOGY INVENTORY AND ASSET MANAGEMENT
It’s time you had an IT consultation or TEM audit.
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(630) 518-9600 | sales@tienational.com
Technology Simplified.
sales@tienational.com | (630) 518-9600 | www.tienational.com