THRIVE Winter 2018 | issue 3

Page 34

GROW sprint lasts between one and two weeks, culminating in testing, before the new versions of the apps are released. These sprint cycles are spaced about eight weeks apart.

team to deal with our ambition to move into new markets in this and other countries.

What have been your greatest achievements to date?

How has your team grown over time?

The achievements we all remember most in our team is when children and young people have found their voice and told their workers what is happening in their lives. Our customers generously share anonymised stories with us of instances when MOMO has helped their children. Here is one of those…

Over this last year we are delighted to have been joined by two brilliant NonExec Directors who have really enhanced the board with the knowledge they have both brought to MOMO. Mary McKenna, a well-known technology entrepreneur and angel investor, joined us in spring 2018. Mary co-founded successful public sector focused e-learning company, Learning Pool.

‘We were working with a young woman aged 15, who we were really worried was being sexually exploited. We tried everything to get her to open up to us. Face-to-face, she denied this was happening. Using the app, she has given a clear indication of what was happening in her life. She was ashamed to tell us that directly, but she was able to do it through the app. We worked through this with her. We had a consultation afterwards, and conducted a strategy meeting to identify further risks. She expressed emotions like hopelessness, ‘I don’t care’, ‘nobody cares for me’, ‘I feel lonely’, ‘everybody knows about what’s happening to me’. She said she felt ashamed, and that’s why she couldn’t go back to school. She told us all of this through MOMO.’

Mark O’Neill joined us in summer 2018. Mark came from the Department of Education, bringing with him a lifetime’s technical experience of building digital services and technology solutions for everything from national voter registration to the London 2012 Games. Before we encouraged Mary and Mark to join us, Yvonne and I realised that although we have many skills brought from previous careers, there were skills gaps on our board, namely international trading and technical skills. We did not rush into making rash decisions as we knew we needed people who would bring us their knowledge and a good level of challenge but be able to work at our pace, and with the same passion around children participating in their care.

Our other major achievements to date are: • Two years ago we responded to user input and co-designed and built MOMO Express to meet the needs of younger children and those with a learning disability. • We are very proud to have achieved

Our operational team has grown significantly as we have recently quadrupled our business development 34


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