Ordering & Delivery PLACING YOUR ORDER An experienced and friendly customer service team is ready to provide the service you deserve. our trained and experienced Thibaut fine furniture specialists are available via phone or email to provide a furniture quote, place an order, or simply answer any questions you may have. We look forward to receiving your orders or inquiries by any means you choose—phone, fax, email or regular mail. Please complete the Thibaut Fine Furniture Order Form here. It’s essential that all materials be easily identified and properly sidemarked when received at the factory. Email orders to: info@ThibautFineFurniture.com Copies of previously transmitted orders must be marked CONFIRMATION.
CARRIER AND RECEIVER Client will advise which carrier and reciever will be used for each order at order placement.
QUESTIONS? Contact your Thibaut Fine Furniture Specialist at (800) 223-0704 option 2 or email us at info@ThibautFineFurniture.com
ORDER ACKNOWLEDGEMENT You will receive an Order Confirmation after placing your order with your TFF representative. Your approval of this Order Confirmation is required to proceed with the custom order. By approving this confirmation, you are agreeing that all details are to your specification. This Order Confirmation supersedes all prior verbal and written prices, terms and instructions. COM shipping instructions will be provided with this confirmation. If materials are mis-shipped, a handling charge of $75 will apply. If you are unsure which workroom to send your fabric, you are always welcome to reach out to your TFF representative for assistance. Lead times are subject to change based on workroom volume and availability of materials.
ORDER CANCELLATION All Thibaut Fine Furniture orders are custom orders and are not subject to cancellation after a deposit has been received.