HI ALEX, CAN YOU TELL US A LITTLE BIT ABOUT GRABBIT AND HOW IT WORKS? Hi Chloe, Thanks for reaching out to us. We really appreciate on any occasion to talk about Grabbit and let people know about our service. Grabbit is a very simple idea but with a great purpose. You can order any product you need on our Grabbit App and someone in your area will pick up your order and deliver the desired products straight to your door.
WHAT KIND OF STORES ARE AVAILABLE ON GRABBIT? Any store in your area, we have now in particular Aldi, Tesco, Boots and Superdrug listed on it, but by specifying the preferred store it can be from anywhere. We love flexibility and give to our customers the possibility to pick from their preferred store in their area.
WHERE DID THE INSPIRATION FOR GRABBIT COME FROM? We are a group of friends, who come from the North of Italy, and after having moved around the world for academic and business purposes, we came together less than a year ago with a common struggle: How to get our essential products if we are in a new environment with no connections, no time and no knowledge of the local shops? It would have been great to have someone from the local community to deliver us the products we needed and maybe spend a few words to make us feel more welcome in a new environment. We gave some thought to this idea and we decided to transform our pain into a solution that could help other people in a similar situation.
WHAT DO CURRENT USERS OF GRABBIT THINK OF THE SERVICE? Users love the community aspect of the service and that it connects with people nearby and therefore also has an environmental impact. The quality and speed of the service has been our strongest point so far. On the other hand, as we are growing so quickly we sometimes upset users for missing products on the list and I take this opportunity too to let them know that we are working hard to keep up with the requests we get and they are never ignored.