ACCESSIBILITY

The Smith Center for the Performing Arts strives to make its events and performances accessible to all patrons in the community. Should a particular service not be advertised as available at a specific performance, we encourage patrons needing these services to request them in advance a minimum of three weeks prior to the performance, please.

To purchase accessible tickets: please call us at 702-749-2000 (TTY USERS PLEASE CALL 800-326-6868 OR DIAL 711) or email at ticketing@thesmithcenter.com. For questions or more information: email accessible@thesmithcenter.com.

All of our performance spaces have wheelchair and mobilityassisted seating locations. Guests have the option to remain in their own wheelchair, or transfer to a fixed theater seat with a swingout armrest. Guests who do not wish to transfer from their wheelchair to a theater seat should request wheelchair-accessible locations when ordering tickets. Seats with removable armrests are available in various locations if you wish to transfer from a mobility device or wheelchair into a fixed theater seat. Please also advise us if you are not able to ascend or descend stairs, suffer from acrophobia (fear of heights), or require any type of special seating accommodation for any reason. The Smith Center staff is trained to assist you to find seating that best meets your individual needs. Accessible parking is plentiful and clearly marked at The Smith Center facilities. Designated parking for vehicles bearing a valid DMV windshield placard or license plates are available in the surface parking lot to the East of Reynolds Hall. Accessible ramping and curb cuts provide an accessible path from vehicle to theater seat. Motorized carts regularly roam the parking lot to assist with transporting visitors to the theater entrances. All public restrooms at the Smith Center are wheelchair accessible on all levels of the theater. Family restrooms are also available on all levels. Accessible seating is reserved for use by guests with disabilities.

For the purposes of releasing Accessible Seating for general public sale, a performance or specific price category within a single performance will be considered SOLD OUT when there is no available inventory except scattered singles. Available inventory is defined as seats that are available for general public purchase and not held for Smith Center or other contractual purposes. Before releasing Accessible Seating for General Public sale, all seats being held, either in a hold code or a reserved unpaid order, will be analyzed. If it is determined that there is a likelihood that a significant portion of these seats will be released for general sale, the corresponding Accessible seats will not be released to general sale until such time as the held seats have been released and/or sold.

The Smith Center is accessible by wheelchair in Reynolds Hall and throughout the Boman Pavilion. Wheelchair assistance service is available curbside by request. Curb cuts allow easy access to our sidewalk system, and parking area access ramps. Main entrance doors have automated mechanical service. All of our theater spaces offer elevators that service all levels of the facility.

Assistive Listening Devices (Infrared ALD and FM) are available at all performances and in all of our theater spaces. These units are provided free of charge, upon request at the Patron Services Desk in the Grand Lobby of Reynolds Hall. In Troesh Studio Theater or Myron’s, please request from a front-of-house representative. Simply exchange your valid driver license (or state-issued ID) for the unit upon arrival, and return the unit after the performance to reclaim your ID. American Sign Language interpretation is scheduled for the Sunday 7:30 p.m. performance for all Broadway shows. To receive sign language interpretation for a nonBroadway show, patrons will need to email accessible@thesmithcenter.com no less than 2 weeks in advance of the performance to allow us to ensure seating inventory and secure the services of an interpreter.

I-caption is available at select performances. I-Caption is a state of the art wireless visual aid that provides verbatim closed captions in real time for live theatrical performances. This fully automated system displays dialogue, lyrics, and sound effects on a handheld display, assisting the hearing impaired guest better understand the plot of a theatrical production. The Smith Center offers this service on selected performances. Simply exchange your valid driver license (or State-issued ID) for the unit upon arrival, and return the unit after the performance to reclaim your ID. Please inquire about other captioning services.

Trained audio describers offer a detailed account of all the onstage action including choreography, blocking, lighting, sets and costume changes. The Smith Center offers this service for select performances. Please email accessible@thesmithcenter.com to request these services.

Registered service dogs are permitted into our theaters and must remain on a leash or in a harness at all times. Funding for the D-Scriptive and I-Caption systems that enhance our guests’ experience was provided by the generosity of the supporters of the NV Blind Children’s Foundation.

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