GENERAL INFORMATION & POLICIES

Subscriber Ticket Exchange – Broadway Las Vegas® subscribers can exchange their tickets for another performance of the same production, up to 24 hours in advance, based on availability.

Subscriber Ticket Exchange – Broadway Las Vegas subscribers are able to exchange their tickets for another performance of the same production, based on availability. (No additional fees apply.) Tickets may be donated back to The Smith Center before the performance takes place as a tax deductible donation. Ticket exchanges can be made in the Box Office or by calling 702-749-2000.

General Returns/Exchanges – Tickets can be donated back to The Smith Center, up to 24 hours in advance before a performance, as a taxdeductible donation. Ticket exchanges can be made online at our website at thesmithcenter. com or by calling 702-749-2000.

Ticket Protection – Please note that thesmithcenter.com is the official website for ticket purchases. To protect against unfair ticket price gouging, we reserve the right to cancel any purchases for tickets resold at a higher price.

We wish to protect our patrons from unfair ticket price gouging. We reserve the right under our ticketing agreement to cancel any purchases made in the business of purchasing tickets for the purpose of resale at a higher price. Lost or forgotten tickets can be reprinted upon request.

FACILITIES:

Fire Notice – Please respond to all emergency alarms. The exit indicated by a lighted sign, nearest to the seat you occupy, is the shortest route to the street. In the event of a fire or other emergency, please do not run – WALK TO THAT EXIT.

Fire Notice – Please respond to all emergency alarms. During an emergency, WALK DON’T RUN to the exit nearest your seat, indicated with a lighted sign.

Lost and Found – articles can be reclaimed by contacting the security desk at 702-749-2012.

Phone lines are available Monday – Friday, 10 a.m. to 6 p.m. On performance days, the Box Office opens two hours before the first curtain, and always remains open until 30 minutes past the final curtain time.

BOX OFFICE HOURS:

Monday – Saturday, 10:00am to 6:00pm On performance days, including Sundays, the box office remains open until 30 minutes past the final curtain time.

Phone: 702-749-2000 (TTY users please call 800-326-6868 or dial 711)

Phone: 702-749-2000

Email: ticketing@thesmithcenter.com

(TTY users please call 800-326-6868 or dial 711) Email:patronservices@ thesmithcenter.com

To book a tour of The Smith Center: Visit thesmithcenter.com/visit/public-tours/

To book a tour of The Smith Center, visit www.thesmithcenter.com/explore/ tours.

To advertise in the program: Please contact Michelle Brown, Director of Sponsorship, 702-749-2342.

To advertise in the program, please contact Luxury Magazine, 702-224-5535.

Masks – The Smith Center now encourages personal choice with regard to mask wearing. There may be exceptions if touring shows add COVID-safety protocol requirements.

For everyone’s enjoyment of the performance, please refrain from

Smoking – The Smith Center is a smokefree building.

• talking

• unwrapping candy

• using excessive perfume

Safety – For the safety of all our guests, weapons are not permitted in our theaters.

• blocking the view of other patrons

Elevator – located on the east and west sides of each level of Reynolds Hall

Elevators – located on the east and west sides of each level of Reynolds Hall.

Available Food and Beverage – Bars are located on each floor of Reynolds Hall. The Mezzanine Lounge, located on the Mezzanine level, serves light bites before performances.

Restrooms – located on the east and west sides of the Grand Lobby first floor, Mezzanine level and the Upper Lobby.

Etiquette - For everyone’s enjoyment of the performance, please refrain from:

• talking

• exiting the theater any other time than between songs or during a period of applause

• unwrapping candy

• using excessive perfume

Lost and Found – Items can be reclaimed by contacting the security desk at 702-749-2012.

Food and Beverage – there are bars located on the Grand Lobby first floor, the Mezzanine level and the Upper Lobby. The Mezzanine Lounge, located on the Mezzanine level, serves light bites before performances.

• blocking the view of other guests

• exiting the theater any other time than between songs or during a period of applause

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Q: What is the Subaru Love Promise?

A: The Subaru Love Promise is our commitment to spreading love as far as possible. That’s why we target a diverse range of organizations, each of which falls under one of our key areas of focus: Earth, Care, Help, Learning and Pets.

Q: What’s your approach to customer service?

A: Building lifelong relationships is extremely important to us at Subaru of Las Vegas. Earning trust and exceeding customer expectations by providing excellent customer service with integrity and compassion is how we cultivate these relationships. At Subaru of Las Vegas, you’ll find more than just a car!

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