IPMI Education Catalog

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June 2020

STAY CONNECTED WITH IPMI The International Parking & Mobility Institute (IPMI) knows you and your staff are facing huge challenges at this time. You are not alone. We want you to know we are here with you and will offer steadfast support during these unprecedented times. IPMI is committed to helping you stay connected with your fellow industry professionals, while providing the educational and professional development resources to move forward. We are continuing to build additional resources daily and invite you to share this message with every member of your staff and industry colleagues. Our updated Insider's Guide to Professional Development outlines many of the opportunities and resources available to you during this time to stay connected, stay informed, and move forward through this unprecedented time.

TABLE OF CONTENTS Annual Conference Leadership Summit Webinars and Shoptalks On-Demand Webinars Micro-Learning Videos Online Learning Frontline Training: Live Class Series CAPP Parking & Mobility Magazine Forum The Parking Podcast Accredited Parking Organization (APO) Parksmart Advisor Training Coming Soon

IPMI's Professional Development Mission Statement: The International Parking & Mobility Institute's Professional Development program is committed to providing educational opportunities supporting the advancement of the parking and mobility profession.

Virtual Conference & Expo

MORE INFO Dates: June 1-2, 2020 Social Media: #IPMI2020 CAPP Points: Up to five throughout Conference

Nothing is more important than the health and safety of our members, partners, and employees. After careful consideration, IPMI made the decision to transition our annual Conference & Expo to a virtual experience. On June 1-2, 2020, IPMI’s 2020 Virtual Parking & Mobility Conference & Expo will be packed with more than 40 sessions and 100 speakers, immersive deep-dive sessions for attendees to explore key topics, presentations from some of the most innovative organizations, and opportunities to engage and foster collaborations and build lasting relationships.

Check out all the details and register here.

Leadership Summit

MORE INFO Dates: October 8-9, 2020 Location: Raleigh, N.C. Website: parking-mobility. org/100 Social Media: #IPMILS Pricing (members only): Early-bird: $395 Advanced: $495 Onsite: $550

The IPMI Leadership Summit is a two-day program featuring a diverse range of educational sessions, networking events, and professional development opportunities. Limited to 100 industry professionals, the Leadership Summit offers attendees the opportunity to connect with parking and mobility leaders from all segments of the industry. The Leadership Summit is a unique opportunity to learn from and network with experts dedicated to leadership now and in the future. Participants will leave with new approaches, elevated thought-leadership skills, and better tools for communicating with their teams. Save the Date! 2020 IPMI Leadership Summit October 8-9, 2020 Raleigh, N.C.

Webinars and Shoptalks

MORE INFO 2020 Webinar Schedule On-demand Webinars CAPP Points: 1 per webinar Pricing: Member: $35 Non-Member: $50 Bulk Pricing: Purchase three get the fourth free. Contact Professional Development for details.

IPMI webinars provide parking, mobility, and transportation-specific education and training to attendees right at their desktop. Gain access to national speakers and experts on your time, wherever is most convenient for you. IPMI is also offering online shoptalks, discussing the industry response to COVID19. Visit the Webinars and Shoptalks page for the updated schedule and to download previous shoptalks. June 17, 2020 ASU’s Campus Access Management: Student Safety, Curb Management and Multi-modal Access July 15, 2020 Reimagining a Sustainable, Resilient Workforce for Curbside Management August 12, 2020 Considering an Alternative to Adaptive Reuse September 9, 2020 How to Increase Retention and Boost Team Culture October 14, 2020 Enabling Daily Parking Decisions For Faculty and Staff: How More Granular Choice Has Reduced Parking Demand and Delighted Customers November 18, 2020 ESTA Portrait of El Paso Parking Using GIS December 9, 2020 PARCS Replacement and Implementing the Latest Technologies – A Case Study of the American Dream project in New Jersey

On-Demand Webinars

MORE INFO 2019 Webinar Schedule Webinar Archive Foreign Language Webinars CAPP Points: 1 per webinar Pricing: Member: $35 Non-Member: $50 Select Webinars: Free

IPMI offers a wide range of on-demand webinars. In an effort to further support our members, and professionals throughout the industry, with resources and professional development opportunities at this time, we are offering many of these webinars for free. Check out the Webinar Archive for all of these opportunities and more, including: Accessible Parking and Placard Abuse Being a Superhero in Your City - FREE Connected Vehicles: Understanding the Revolution Cracking the Code to Sustaining a Customer Service Culture - FREE Curb Management: Strategies and Tech to Define, Manage, and Enforce the Curb Dashboards! Science-based Decision Making Data Driven Success: Building a New Data Standard for Parking Hello, Parking! Is Anyone There? (Presented in Portuguese) Introduction to APDS Version 1.0, International Parking Data Standard - FREE Introduction to Parksmart - FREE Municipal Procurement: Repeating Mistakes on Purpose - FREE

Park That Phone! The Road to a New Brand Parking Enforcement for Frontline Parking Guidance and the Journey Potential Impacts of City-Level Parking Cash-Out and Transit Benefit Ordinances - FREE Suicide in Parking Facilities: Prevention, Response, and Recovery The Path to APO — Benchmarking Success and Advancing Your Organization - FREE Transformational Services and Efficiencies - FREE Watch Your Assets! How to Monetize Most Effectively - FREE

Micro-Learning Videos

MORE INFO Visit the IPMI YouTube Channel Pricing: Free

IPMI has opened up numerous on-demand resources free of charge to members. Check out our YouTube channel for free micro-learning videos and more. Topics include (with more on the horizon soon): Change Continuum Dig Deeper - Creating Your Personal Mission Statement Leadership as Easy as 1, 2, 3 Practical Capacity Standard Operating Procedures (SOPS) Leadership for the Millennial

Online Learning

MORE INFO Earn CAPP Points Article Quizzes for CAPP Points CAPP Points: 1-3 per course (per hour) Pricing: Member: $45 - $135 Non-Member: $65 $175 Corporate Licensing Package: Train your entire staff by purchasing one course to offer throughout the year. Perfect for new hires, and employees interested in taking their industry education to the next level. Get the details.

Taking an IPMI online course is the easiest and best way to enter, advance, and excel in the rapidly-evolving parking profession. These self-paced courses are designed to accommodate your busy schedule. Parking-Specific Courses Fundamentals of Parking & Mobility (2 hours) Conflict Resolution (1.5 hours) Customer Service (1 hour) Foundations of Finance (2 hours) Introduction to Parking (3 hours) Off street Parking Management (1 hour) On-street Parking Regulations and Maintenance (1.5 hours) Parking Enforcement (1.5 hours) Technology Trends in Parking - Version 2.0 (1.5 hours) TDM and Sustainability Courses Parksmart: An Introduction to Certifying Parking Structures (1.5 hours) Parksmart Sustainability Solution Series 1: Parking Pricing, Recycling and More (1 hour) Parksmart Sustainability Solution Series 2: Sustainable Purchasing through Cleaning Procedures (1 hour) Sustainability in Parking and Transportation (2 hours) TDM & LEED for Parking (1 hour) Federal / Safety & Security Courses First Observer Plus (44 minutes) Federal Emergency Management Agency – Emergency Management Institute (3 hours) Management Dennis Snow Virtual Training: Lessons from the Mouse

Frontline Training: Live Class Series

MORE INFO Meet Our Trainers; Cindy Campbell Matt Penney Ana Hengist Wanda Brown Kim Jackson, CAPP Contact us to schedule an agencyspecific training.

IPMI's Frontline Live Class Series has expanded to Tuesdays and Fridays. IPMI Training Specialists will present two online, one-hour sessions on Tuesdays and Fridays. Tuesday classes begin at 2:00 and 4:00 p.m. and on Fridays at 1:00 and 3:00p.m. (EDT). Each class is limited to 25 participants. Courses are designed for all personnel within your organization. We have two available formats: 1. Sign up for a regularly scheduled Frontline Training session. Every Tuesday and Friday (beginning June 5th), IPMI will offer two one-hour training sessions. Class size will be limited, but we’ll work with you if the class you want fills up. 2. Schedule an agency-specific training. You choose the days, dates and times that work best for your team. Plan ahead and invite your team at your convenience for a minimum of 10 participants. Contact us to find out more or to schedule. Available Courses: Understanding Your Role in Effective Customer Service Effective Communication: The Importance of Active Listening Our Role in Resolving Workplace Conflict Managing Conflict: Understanding our Motivations in Communication Developing Workplace Resilience Team Dynamics and their effect on Organizational Agility Key Components to Composing Effective Emails Effective Business Communication SERIES: How to Succeed in a Changing Workplace. (This three-part series addresses concepts related to the human response to a changing workplace. Review the stages of group development, identify and examine the behaviors that contribute to poor performance, and explore ways to create positive change.) View the full schedule and reserve your classes today.


MORE INFO Seven Quick Ways to Kickstart Your CAPP Apply for the William Voigt CAPP Scholarship Practice Exam Cost: $35

CAPP is respected worldwide as the leading credential in parking, transportation, and mobility. CAPPs represent the best of the industry, providing service, demonstrating competence as they advance the parking profession, and leading with innovation, professionalism, and expertise. CAPP designation is meant to assure stakeholders (employers, regulators, consumers, and the public) that the credentialed parking professional has demonstrated an established level of knowledge in the field. Eligibility and Application CAPP Resources Study Resources and References CAPP Mentor Program Recertification Information

Parking & Mobility

MORE INFO Request a Digital Subscription Cost: Free

Parking & Mobility is IPMI’s flagship publication, covering the news, trends, analysis, technologies, and people of the parking and mobility industry and how it affects and influences communities around the world. You can now access Parking & Mobility magazine digitally anytime. Share your email(s) for office or home email, or both. Let us know if you would like us to send a digital subscription to your colleagues; you can share their information with us at this link or forward to them directly. View the latest issues in the Parking & Mobility archive.

IPMI Forum / Resume Exchange

MORE INFO About the Forum Library

Forum is IPMI’s members-only, online community where members can ask questions; share ideas and experiences; add documents, samples, and resources to the robust, searchable library; and network with colleagues from around the world through conversation and an easy-to-use, customizable member directory. A daily digest email makes it easy to keep up with the conversation, which happens every day and touches on all industry sectors. From newbie FAQs to complex issues facing seasoned executives, Forum is the industry’s premiere place to ask and answer questions, share resources, and get to know each other in a secure online environment. At this time, IPMI has created the IPMI Resume Exchange on Forum for professionals interested in posting resumes and making connections with potential employers. Members update their online profiles with direct imports from LinkedIn. Our Career Center provides members with position listings free of charge, which are shared on Forum and social media.

The Parking Podcast

MORE INFO Download Previous Episodes

The Parking Podcast is all about the $100 billion parking industry and the people that make it go. Hosted by Isaiah Mouw with new episodes uploaded every other Tuesday at 10AM ET. The Parking Podcast features in-depth interviews with leaders from a wide range of backgrounds throughout parking, transportation, and mobility. These experts share their experiences from the front-line of their organizations and how they are leading the way in transforming this dynamic industry. The Parking Podcast is available on Apple, Spotify, and Google Podcasts. IPMI is a strategic partner of The Parking Podcast.

Accredited Parking Organization (APO)

MORE INFO 2020 Dates: June 16, 18, 23, and 25 November 3, 5, 10, and 12 Pricing: Members: $395 Non-members: $495

The Accredited Parking Organization (APO) program establishes a benchmark of the quality by which a parking management organization conducts its business and maintains its facilities and services. Site review is a required component for applicant organizations, and must be completed by an IPMIapproved site reviewer who has successfully completed this training. APO Site Reviewers are trained by IPMI to evaluate organizations pursuing accreditation under the program. This course covers quality management and continuity of applying best practices to each site, determining evidence to satisfy the standard, and the role and ethical expectations of an APO Site Reviewer. This is a four-day course. You must attend all four sessions and pass the end of course assessment to become an APO Site Reviewer. All reviewers are listed on IPMI's website. Course Credits 9 CAPP Points/ .90 CEUs APO Site Reviewers APO Manual for Applicants

Parksmart Advisor Training

MORE INFO 2020n Dates: August 4, 6, 11, and 13 October 13, 15, 20, and 22 Pricing: Members: $325 Non-members: $425

Parksmart Advisors lead clients through the certification process for sustainable parking structures. The Parksmart program is now offered by the USGBC/GBCI alongside the suite of LEED and other sustainability rating systems. IPMI is the USGBC Education Partner providing the education required to earn this valuable certificate. This is a four-day course. You must attend all four sessions and pass the end of course assessment to become a Parksmart Advisor. All Parksmart Advisors are listed on USGBC’s website. Learning Objectives Explain the role of Parksmart Advisors to assist clients in the Parksmart evaluation and certification process. Evaluate case examples against the Standard and determine acceptability or changes. Illustrate acceptable versus non-acceptable evidence for certification application. Review the Parksmart scorecard. Course Credits 9 CAPP Points/.90 CEUs Register Here

Coming Soon

MORE INFO Take Advantage of IPMI Program Discounts: Become a Member Continue the Converstation: Join Forum: IPMI's Online Member Community

Stay tuned for additional IPMI programs and events to be announced later this year! New Education and Training Opportunities: Parksmart Solution Series Courses Accessible Parking Course Parking Enforcement Course


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