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R R O R S A N D O M I S S I O N S Utica National Agents’ Errors & Omissions Risk Management Online Resources
from 2023 Maine Viewpoint
by maineagents
Utica National works to help you protect the assets and reputation you have worked hard to build. That means giving you access to protocols and advice that can help you minimize the chance of an E&O incident.
We offer these online resources at no additional cost to policyholders.
AGENCY SELF-ASSESSMENT Use this tool to find gaps that could cause an error or omission and get advice on how to remedy those holes.
LOSS CONTROL ARTICLES Provides advice on mitigating or avoiding E&O claims.
LESSONS LEARNED Benefit from real claims examples as well as insights on what you should and shouldn’t do to reduce the likelihood of an E&O claim
TRAINING AND EDUCATION Provides tutorials geared for those new to an agency or those wanting a refresher
CYBERSURANCE Utilize the training provided to help your agency protect its computers and the personal data entrusted to you from hackers.
ONLINE COURSES AND STREAMING VIDEOS Get access to topics such as Appropriate Email and Internet Use, Dealing with Difficult Situations, and Diversity and Discrimination Issues
New material is added regularly so there is always something current to review and benefit from.
Visit Utica National’s Customer Care site to access your free risk management information at www.uticanational.com/customercare.
If you have questions, contact your state agents’ association or your underwriter at 800-598-8422.
PIA Market Access
PIA Market Access, brought to you in partnership with InsureZone, Inc , based in Fort Worth, Texas, is a wholesale market access program that will help PIA members access over 50 nationwide and specialty personal and commercial lines markets from a number of admitted “A” or better-rated companies Agents submitting applications through the platform can receive quotes from many of these companies through a technologically advanced personal and commercial lines rater
Big 'I' Markets
Anderson & Murrison Excess Liability Market
The A & M personal umbrella is a stand-alone policy admitted with A+ rated by A.M. Best Company It does not require that underlying policies to be underwritten by A & M This personal umbrella provides up to $10M limit of umbrella liability coverage over the insured’s underlying policies. This Personal Umbrella policy can be written to cover up to 6 unit apartment buildings, vacant land and farm land with primary liability coverage on a personal form.
Big 'I' Flood Market
Big “I” Flood’s partner Selective offers a unique and unparalleled approach to servicing flood customers nationwide Having been rated A (Excellent) by A M Best since 1930, and the endorsed flood carrier by IIABA, Selective provides the experience, dedication and service required to stand up against the competition
RLI Home Business Market
RLI's Home Business Policy provides affordable coverage for those people who operate small home-based businesses It is specifically targeted for over 100 retail and services risks operated from the insured's residence and presenting minimal product liability, professional liability and/or off-premises exposures.
PIA Flood Market Eagle Agency
PIA members earn great commissions on flood insurance sales with The Hartford a flood insurance processing center that does most of the heavy lifting for them
MIAA Staff Member Gayle McPherson is ready and willing to help you with your Market Access questions You can contact her at Gayle@maineagents net

BIM offers a suite of top tier products for you! Only for Big 'I' members, this program has no fees, no minimums and ownership of expirations. Visit www.bigimarkets.com
Eagle Agency provides Big “I” members with direct access to preferred personal lines and/or commercial lines with minimal volume commitment The program strives to fit the member’s personal lines needs by incubating until the member qualifies for a direct appointment. Eagle Agents:
Maintain Ownership of Business
Get direct access into the carrier’s portal Earn graduated commissions based on volume
May get carrier appointment based on volume and profitability
MIAA Staff Member Lynda Holt is ready and willing to help you with your RLI questions You can contact her at Lynda@maineagents net
RLI Personal Umbrella Market
The stand-alone RLI Personal Umbrella Liability policy helps protect an insured against financial ruin if they are sued, even paying for defense costs. Because it’ a standalone policy, underlying policies can be with another carrier or even multiple carriers
Maine Product Availability
Personal Lines:
•
Affluent Package
▪ AIG
▪ Chubb
▪ Openly
▪ Vault
•
Auto & Home – Standard Markets
ForemSM▪ost Signature
▪ Openly
▪ Progressive
▪ Stillwater
▪ Travelers
Collectibles
Flood - In, Above & Outside of the NFIP!
Home Business Insurance
Jewelry Insurance
Non-standard Homeowners, Renters, Condominium, Rental Dwellings, Vacant
Dwellings
Markets
▪ Lexington
▪ Global Indemnity
Personal Excess Policy
Personal Umbrella Policy
Recreational Marine
Commercial Lines:
Bonds: Bid, Contractor, Performance, Surety
Commercial Auto Monoline Markets
▪ Progressive
▪ Travelers
Community Banks Business Insurance
Program Cyber Insurance – Coalition
Executive Risk - Coalition
Flood - In, Above & Outside of the NFIP!
Habitational Markets
▪ Apartments
▪
Condo and Homeowner Associations
Pollution Contractors-Farms-USTs-Other
Real Estate Agents/Property Manager E&O
Small Commercial Markets
▪Travelers
Berkley Aspire
Chubb
▪ CNA
Life & Health:
•
Life, Disability and Long-Term Care
▪ Crump Life Insurance Services