Spring 2013 TPC Magazine

Page 1

SPRING 2013

The Partner Channel

www.thepartnerchannel.com

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contents Spring 2013 • The Partner Channel ® Magazine

DEPARTMENTS Leadership

16

Solving the Talent Crisis

32

Stop Fooling Yourself

IN EVERY ISSUE

9

Contributors

FEATURES

48

23

Leadership Resolve

A Best-Seller at The Partner Event 2013

Helping You Stay on Track

Sales

11

On the Homefront Be One with the Mermaid

12 News

28

18

TPC Interview Rich Wickham

The Five Critical Questions

34

31

Create Your Super Simple Sales Success Plan

Word-A-Ganza

Marketing

Judy Van Der Linden: A Whole Lot of Heart

42

Extra! Extra!

14

24

46

The Next Couple of Months

Inbound Marketing: The Doctor Is In

57

April Showers Bring May Flowers

Events

Advertiser Index Find Our Advertisers Quickly

58

40

ISV Profile Azox

47

Logo Contest

52

Six Steps to Keep Your Social Media on Track

56

TPC Caption Contest

Members Only Corner RockySoft Corporation

59

The List Introducing The List Mobile!

A publication dedicated to building a community for Partners THEPARTNERCHANNEL.COM | SPRING 2013

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NOTES

from The Partner Channel

The Partner Channel ® Magazine Spring 2013 Publisher TPC Publishing Editor-in-Chief Jenny Davis Copy Editor Kate Mund Writers Jenny Davis Jasmine McNellis Contributing Writers Adrianne Machina Bonnie Robertson Charles Green Cheryl Strege Jason Carter Jennifer Culbertson Joe Mechlinski Ken Thoreson Pam McGee Tracy Faleide Art Director Shawn Olson Contributing Artists Dave Swang John Holland Mark Armstrong Matt Mastrud Seth Rexilius Trygve Olson

Email: Jenny@thepartnerchannel.com Twitter: partnerchannel Facebook: The Partner Channel LinkedIn: The Partner Channel

T

here are so many great things going on right now that I can hardly stand it. If that’s too peppy – or you’re reading this before a cup of coffee – I’ll tone it down and use exclamation points sparingly. Let’s start with the content. As the cover implies, this issue is set to “Getting on Track”. From New York Times best-selling author Joe Mechlinski’s “The Five Critical Questions” (that’s right – a best-seller is in our midst! Check out page 23 to learn more.) to Tracy Faleide’s honesty in “Stop Fooling Yourself ” on page 32, our contributors focused on the sometimes hard, sometimes simple (as in Robert Johnson’s “Super Simple Sales Plan” on page 34) ideas to make your world just a little bit easier to manage. We also sat down with the new general manager of Partner sales and programs at Microsoft, Rich Wickham, to review and confirm the company’s Partner plans for the near future. Now on to more excitement (which feels wrong to write without an exclamation point). The Partner Event is packing up and heading south later this year. The Partner Event 2013 is scheduled for October 20-22 in Tampa, Florida. In working with the User Group teams, we decided to try a two-for-one approach where Partners get together first to focus on themselves and their organizations, and then go on to spend the week with their clients. We’re excited about this new turn for the event and hope to see many of you there. Additionally, we are launching The List: Mobile. Now you can get The List “to go” and search for the products and services you need with the mobile version of The List. Add it to your home screen from www.thepartnerchannel.com/the-list. As always, thank you to our advertisers, participants in The List, contributors, and amazing publishing team. This magazine wouldn’t exist without you! I’m so glad that The Partner Channel is surrounded by such fantastic support. Here’s to a great spring, wonderful Convergence, and getting – and staying – on track!

Advertisement Sales Jane Olson Membership Program Manager Jasmine McNellis

The Partner Channel Magazine is published by TPC Publishing, a business unit of The Partner Channel, Inc., with principal offices at 1045 Broadway, Fargo, N.D. 58102. All postage is paid from Fargo, N.D. If you wish to be removed from the mailing list, send your request, including name, business name, and mailing address to the above address, or to: Jane@thepartnerchannel.com. If you wish to add names, the same directions apply.

Jenny

This label only applies to the text stock.

SPRING 2013

www.thepartnerchannel.com

The Partner Channel®, Inc. is an independent company and is not affiliated with Microsoft Dynamics® or any of its affiliates or subsidiaries. This is a copyrighted publication ©2013, and all articles herein are covered by this copyright. All rights are reserved. Any use of the content for commercial reasons or any other form of reproduction of material herein is strictly prohibited without prior written approval of The Partner Channel, Inc. Most articles are submitted by independent industry professionals; therefore their views and opinions may not be those of the publishers. Inasmuch, TPC Publishing cannot be held responsible for any or all comments or information held within those articles.

On the Cover In the category of “semi-useless trivia”, the all-time speed record for steam trains is held by an LNER Class A4 4-6-2 Pacific locomotive of the LNER in the United Kingdom, number 4468 Mallard, which pulling six carriages (plus a dynamometer car) reached 126 mph (203 km/h) on a slight downhill gradient on Stoke Bank on July 3, 1938. Aerodynamic passenger locomotives in Germany attained speeds very close to this and due to the difficulties of adequately balancing and lubricating the running gear, this is generally thought to be close to the practicable limit for a direct-coupled steam locomotive. Source: Wikipedia

Illustration by Matt Mastrud for The Partner Channel®.

This publication is printed in the U.S.A. by Forum Communications Printing.

THEPARTNERCHANNEL.COM | SPRING 2013

7


doc-link™ The Key to Going Paperless 8QORFN \RXU SRWHQWLDO IRU LPSURYHG HIĂ€ FLHQFLHV DQG VLJQLĂ€ FDQW FRVW VDYLQJV 8VH WKH SRZHU RI \RXU 0LFURVRIW '\QDPLFVŠ (53 VROXWLRQ FRXSOHG ZLWK doc-linkÂŒ¡V WLJKW LQWHJUDWLRQ WR LQFUHDVH FRQWURO GRFXPHQW YLVLELOLW\ SURGXFWLYLW\ DQG FXVWRPHU VHUYLFH :LWK WKH YHUVDWLOLW\ RI doc-link \RX FDQ PDNH DQ\ SURFHVV RU GHSDUWPHQW LQWR D SDSHUOHVV RQH doc-link GRFXPHQW PDQDJHPHQW DQG ZRUNĂ RZ VROXWLRQ LV WKH NH\ WR DXWRPDWLQJ DQG DFFHOHUDWLQJ \RXU EXVLQHVV SURFHVVHV

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CONTRIBUTORS JENNIFER CULBERTSON

ADRIANNE MACHINA Email: Jennifer@lookingglassmarketing.com Twitter: Jennculbertson LinkedIn: Jenniferculbertson1 Blog: https://community.dynamics.com/b/ lookingglassmarketing/default.aspx

Email: Amachina@tornadomktg.com Twitter: Adriannemachina LinkedIn: Adriannemachina Facebook: Adrianne.machina

JENNIFER CULBERTSON IS OWNER OF LOOKING GLASS MARKETING and specializes in working with Microsoft VARs and ISVs to build and execute marketing strategies that drive results. With her 19 years of marketing experience within the channel, coupled with her understanding of Microsoft Partner needs, she can help take your marketing to the next level.

ADRIANNE MACHINA IS THE CHIEF VELOCITY OFFICER of Tornado Marketing, Inc. and an Authorized Duct Tape Marketing Coach. A huge Web 2.0 advocate, Adrianne’s marketing strategies and copywriting service help clients leverage the Web to bring in more leads and most importantly – more sales! Having worked in the Microsoft Dynamics channel since 2000, Adrianne provides valuable insight into how to market complex solutions.

ROBERT EARLY JOHNSON

JOE MECHLINSKI Email: Jmechlinski@entrequest.com Facebook: Joe.mechlinski Twitter: Joemechlinski LinkedIn: Revolutionizeyoursales

Website: www.robertearlyjohnson.com

ROBERT EARLY JOHNSON IS THE NATIONAL SALES MANAGER FOR CHANNELS AT AVALARA. In this role, he manages the national field sales organization and key ERP software developer relationships. He and team are responsible for managing Avalara’s rapidly growing channel sales strategy. In 2010, Robert authored and released the highly acclaimed book “Kick Your Own Ass; The Will, Skill & Drill of Selling More Than You Ever Thought Possible”. Published by John H. Wiley & Sons, the book is designed to offer practical solutions to help salespeople improve their sales performance. KYOA is available at bookstores and online book retailers everywhere. Learn more at www.robertearlyjohnson.com.

JOE MECHLINSKI IS A MAN WITH A MISSION: to make a difference by giving voice to America’s smallto medium-sized business leaders and teaching them how to grow their organizations regardless of their size, their industry, and the economy. Joe is the award-winning co-founder and CEO of entreQuest, Inc., a Baltimore consulting firm that has helped hundreds of companies prosper through some of the worst economic times in American history. As a disadvantaged youth from inner-city Baltimore, Joe learned firsthand what it’s like to be undervalued and underserved – two things to which most small business leaders can relate these days. It was in that hardscrabble childhood that the roots of his acclaimed business approach, The eQ Growth Methodology, first took hold.

CHERYL STREGE

PAM MCGEE Email: Cheryl@thepartnermarketinggroup.com LinkedIn: Cherylstrege Twitter: Partnermktgrp YouTube: www.youtube.com/user/ PartnerMarketingGrp Blog: https://community.dynamics.com/b/ thepartnermarketinggroup/default.aspx

Email: Pmcgee2@hotmail.com

THE PARTNER MARKETING GROUP was founded in 2008 by Cheryl Strege who started her career in this industry in 1989 with a little company in Fargo, North Dakota called Great Plains. Sixteen years of experience there and with Microsoft in a variety of Partner-facing marketing roles was the best “incubator” for leading a marketing consulting organization. After leaving Microsoft in 2005, Cheryl spent three years consulting at The Partner Channel before establishing The Partner Marketing Group. She and the team work closely with large software publishers such as Microsoft, manufacturers like Intel, and with all sizes of Partner organizations to deliver lead generation programs; write content for websites, email marketing, direct mail marketing and blogs; and to execute consistent marketing via the Virtual Marketing Director program.

PAM MCGEE IS THE PRINCIPAL OF PMCGEE CONSULTING and specializes in helping businesses get to the future instead of having their future get to them. Specialty areas that you can count on Pam for are building a culture, defining shared values, coaching, leadership, and basic HR practices. Pam has more than 20 years business experience, 10 years consulting experience, and strong leadership and management skills.

BONNIE ROBERTSON

TRACY FALEIDE

Email: Bonnie@bonnierobertson.com LinkedIn: Bonnierobertson

BONNIE ROBERTSON UNDERSTANDS BIG AND SMALL BUSINESS. She’s worked for one of the biggest – Microsoft – and now runs her own consulting company. Bonnie’s been helping business owners and managers improve their businesses for more than 20 years.

Email: Tfaleide@hotmail.com Facebook: Tfaleide Twitter: Tracyfaleide LinkedIn: Tracyfaleide

TRACY FALEIDE GAINED 20 YEARS OF EXPERIENCE IN COMMUNICATIONS, project and team management, planning, and results-based execution by holding several team and strategy leadership roles at Great Plains Software and Microsoft. She is a writer and coach, helping clients tell their stories, establish confidence of purpose, and see things differently. THEPARTNERCHANNEL.COM | SPRING 2013

9


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ON THE

HOMEFRONT

Be One with the

MERMAID story by JENNY DAVIS

I

’m a Starbucks customer for life. If you have deep-seated reservations about Starbucks, like my uncle who questions why I would purchase a $4 cup of coffee when I could make the same thing at home (maybe he could, I certainly can’t), then I invite you to sub in your favorite coffee shop when you see the “S” word in this article. I’m fairly confident that I’m not the only Starbucks customer for life, judging by the line I see from time to time, but I want to share with you why I’m forthcoming enough with this admission to write about it.

THEY GET IT RIGHT I’ve seen Saturday Night Live’s Starbucks Verismo spoof on YouTube, and while I’ve had a similar experience in more metro locations, my south Moorhead location thankfully hits the mark each time. I’m not quite to “Norm!” status in the drive thru line, but the same team is on each morning, so we’ve built up banter where I know they at least recognize me. One time I botched the hand-off, and some of my latte ended up streaming down the side of my vehicle. Definitely my fault, but the next time through, the kind barista stuck a coffee plug in the opening so we didn’t have a similar mishap. He didn’t tell me “your bad” or patronize me, simply stuck the plug in there so the same thing wouldn’t happen again. I also purchase my coffee beans at the store (Willow Blonde Roast) for my home brews. The grocery store didn’t ask how I wanted my beans ground. Starbucks did. When I didn’t really know what that meant, they asked what type of coffee maker I had. Then they ground the beans to optimize the flavor in my cup. Now that could be complete drivel, but the sentiment that they asked about what I had at home hit the mark for me.

THEY MAKE IT RIGHT I’m such a nut that I have the Starbucks app on my phone. I

pay for my bill via prepaid cards and revel in seeing that star drop into my (Gold!) coffee cup. (Note to fellow fans of the app: I don’t really mean we’re nuts, but I’m saving face a bit in front of those non-app wielding colleagues of ours.) Because I love seeing those rewards add up, I was disconcerted to see that my virtual cup was not filling as it should after purchases. I sent an email to the Starbucks support line, prepared to not hear anything back for a while. I heard back the next day. They needed the number from my prepaid card. I sent that back to them and they replied within the day, sharing that there was some sort of bug, that they were making their tech team aware of it, and that they had replenished my virtual cup with the due awards PLUS two for my trouble. I thanked them for their quick reply and for making it right. And then I thought, why am I so surprised at those two things? Probably because there are no guarantees anymore. Who hasn’t sent an email to a black hole or punched numbers into an automated phone menu until their patience and monthly minute allowance waned?

THEY DO IT RIGHT It’s ironic that we’ve gotten to a place where paying for a good or service doesn’t necessarily guarantee “good” service. I think that’s why my experiences at my local Starbucks have stuck out. I’m paying them for a good, but their reaction to that transaction has elevated the store to a higher level…to a…see where I’m going here…trusted advisor status. At least as far as coffee is concerned. On very simple terms, I’m committed to this coffee provider. I trust their recommendation when my usual bean is sold out. I am grateful they returned my message. I thank them for treating me with respect. Perhaps you wouldn’t dream of treating your customers any way differently than your favorite coffee shop treats you. But if you feel you might not be hitting the mark, I implore you…be one with the mermaid.

THEPARTNERCHANNEL.COM | SPRING 2013

11


NEWS Adxstudio Inc. has released Adxstudio Portals 5.1 for Microsoft Dynamics CRM, supercharging Microsoft Dynamics CRM into an interactive, social, web-based engagement platform with new Community, Public Sector, and Retail Portals. The update includes responsive page layouts tuned for mobile, tablet, and desktop browsers, e-commerce enhancements for instant (no cart) purchasing, PayPal and Authorize.net payment gateways, and a new customer service help desk app. Portals supports all authentication mechanisms including Facebook, Google, Yahoo, Twitter, Windows Live ID, Open Signup, and DotNetOpenAuth. Business users can now mix and match registration and authentication models using data-driven configuration. Adxstudio Portals is available for immediate trial and download at community. adxstudio.com. Azox, Inc. is pleased to announce that its Credit Card Extension (CCE) product now integrates with Microsoft Dynamics CRM and Microsoft Dynamics NAV, providing credit card processing, transaction management, and tracking for both products. Credit Card Extension integrates with multiple gateways, providing reliable service and a PCI-compliant solution to process credit card and ACH transactions. In addition, Azox Online Bill Pay Bundle module will also support Microsoft Dynamics NAV. Online Bill Pay Bundle provides an interface for customers to pay outstanding invoices on a website, while being seamlessly integrated into Microsoft Dynamics NAV. For more information, visit www.azox.com or call 734-928-6010. Business Systems Integrators (BSI), a bestof-breed EDI solutions provider, announced

integration of its BSI EDI Suite with Microsoft Dynamics AX 2012 R2. BSI’s EDI Suite provides Electronic Data Interchange capabilities for multiple versions of Microsoft Dynamics AX, and now also for Microsoft Dynamics AX 2012 R2. This integration provides the same userfriendly capabilities and support for numerous industries and usage scenarios, with one of the deepest, most robust integrations in the market. BSI holds to its commitment to deliver the same expertise and customer service by seamlessly integrating with new Microsoft releases. “This general release broadens our support for our Microsoft Dynamics AX users and our on-premise EDI users as well as our SaaS users with our Partner, SPS Commerce,” said Larry Knoch, CEO and founder of BSI. CAL Business Solutions is on film. This Connecticut Microsoft Dynamics GP Partner is proud to premiere its two-minute “Meet the CAL Team” video. This video gives a personal view of the CAL team, offices, and business values and enables people to “meet” the CAL team online. View the video at www.calszone. com/aboutus >Why Choose CAL or www. youtube.com/user/calszone. COGEP, a maintenance software specialist, is proud to present Guide Ti, a best-of-breed CMMS/EAM solution for maintenance activities of physical assets such as manufacturing equipment, buildings, and vehicles. Guide Ti has been installed over the last 24 years in more than 600 sites throughout North America and has been integrated successfully into 30 projects across Microsoft Dynamics GP, Microsoft Dynamics AX, and Microsoft Dynamics NAV. Additionally, the Guide Ti Mobile application can be used on Windows 8 and RT tablets whether users

are offline or online. COGEP is a Microsoft Gold Partner and a Microsoft Impact Awards winner. For a demo, contact 1-877-424-2503, Eric.vanhove@cogep.com, or www.cogep.com. Corporate Renaissance Group (CRG) is pleased to announce a new product for use with Microsoft Dynamics CRM, Trend Miner. Trend Miner is an out-of-the-box BI visualization tool for Microsoft Dynamics CRM. It allows users to gain insight into their historical information and to visually see data trends. It also extends its analytical capabilities to all of the users’ custom entities. For more information, email Sales@crgroup.com. Encore Business Solutions has successfully completed its acquisition of Vancouver-based Microsoft Dynamics reseller RSC Group. The execution of the company’s acquisition growth strategy affirms Encore is at the forefront of the Canadian Microsoft Dynamics resellers and is an innovator in providing end-toend business solutions and services to its customers. This acquisition broadens the expertise of Encore’s existing team as well as their product and service offerings. The agreement includes two offices in western Canada, the entire client base, and a team of employees who sell and provide professional consulting services for Microsoft Dynamics AX, Microsoft Dynamics GP, and Microsoft Dynamics NAV as well as BI. eNSYNC Solutions announces the webbased ScanWorkX Universal Client, which complements the company’s existing software for extending Microsoft Dynamics AX to Windows Mobile users. The ScanWorkX web interface is unique, adding new functionality like real-time help, swipe, and HTML5

Got news? Share it with us at www.thepartnerchannel.com/magazine under “News,” and we’ll print it in the Summer 2013 issue of the magazine. 12

SPRING 2013 | THEPARTNERCHANNEL.COM


while continuing to mirror every capability and function from the traditional client. Find ScanWorkX on the Windows Phone Marketplace, Google Play, and the App Store. Visit www.ScanWorkX.com to receive more information and take a no-obligation test drive. ERP Software Blog recently released a new white paper, “25 Brilliant Ideas to Outsmart Your Competition with Microsoft Dynamics ERP”. Twenty-one Microsoft Dynamics ERP Partners submitted entries from various industries. Each example of increased productivity is connected to the way it builds competitive advantage. It is a perfect way to prove the business value of ERP software, evaluate the flexibility of Microsoft Dynamics ERP, and/ or be inspired to use ERP in brilliant ways to outsmart the competition. Read it, share it, like it, tweet it, plus it. Download the paper at www.erpsoftwareblog.com/brilliant-erp and don’t miss the related infographic at www. erpsoftwareblog.com/brilliant-erp-infographic. Gorilla Expense, a leading T&E expense reporting solution provider for Microsoft Dynamics, is proud to announce the release of enhanced versions of its connectors with Microsoft Dynamics ERP. Gorilla Expense fully automates the expense reporting process with integration to Microsoft Dynamics AX, Microsoft Dynamics GP, and Microsoft Dynamics NAV. The application provides the ability to send expense data to the ERP solution with the single click of a button. Current Microsoft Dynamics customers find this functionality to be very intuitive while greatly reducing manual work and minimizing errors. Learn more at www.gorillaexpense.com/ MicrosoftDynamicsExpenseManagement. html or contact David Berry at David@ gorillaexpense.com. JOVACO Solutions is proud to announce the release of Resource Planning.SL, the fully redesigned Resource Planning module integrated to Project Suite and Microsoft

Dynamics GP. This fully web-based version, developed in Microsoft Silverlight®, offers a more intuitive interface and new features to ease the communication with project managers as well as the flexibility to update project information from anywhere via the web. Come by the JOVACO booth #2053 at Convergence 2013 to learn more. Panatrack announces its Version 6 release of PanatrackerGP. New inventory features include additional SOP transactions to create new orders or invoices. Optional setup includes adds or edits to existing orders ideal for work order processing. Other key additions include returns, spot count, batch pick, and integration with Binary Stream’s MEM solution. Advanced features include Directed Transfer, ASN Receiving, and an advanced Pick-Pack-Ship infrastructure. Visit www.panatrack.com for more details. RoseASP, the Microsoft Dynamics ERP Volume Cloud Partner of the Year for 2012, announces the availability of new On Demand ERP Cloud Trial engines for Microsoft Dynamics AX, Microsoft Dynamics GP, and Microsoft Dynamics NAV Partners, end users, and new trial users with myERPcloud. End users can experience preconfigured, ISV-enabled demo instances to help match business needs with technology business solutions. Through myERPcloud, website visitors can test drive Microsoft Dynamics, search products, review blog posts, and find a network of Cloud Implementation Partners. Visit www.myerpcloud.com for a trial. Sandler*Kahne Software is pleased to announce the release of AREFT Plus!, the fifth module in the eBanking Suite for Microsoft Dynamics AX. For Microsoft Dynamics SL users, the company is also releasing FIDO (the Data Retriever) version 3, which includes a trial mode and much more. The new Charts Anywhere feature allows FIDO users to dashboard their data and view it on their

mobile device. Come by the SK booth #2209 at Convergence 2013 to learn more. SBS Group is proud to announce its expansion to Hawaii. As a leading technology consulting firm, SBS Group provides accounting and business solutions to mid-sized companies through a network of regional offices across the United States. With more than 25 years of successful experience in providing business management solutions, SBS Group’s Partner Network is a Microsoft Dynamics Master VAR providing opportunities to Microsoft Dynamics Partners nationwide. SBS Group Hawaii will be led by Robert O’Brien, a seasoned Microsoft Dynamics GP certified professional with more than 26 years of business process and technical experience. He comes from the SBS Group Atlanta office and will remain an available resource to Atlanta clients, providing remote services and support. SBS Hawaii is now part of the SBS Southern California Region and will provide Microsoft Dynamics ERP, Microsoft Dynamics CRM, Cloud Services, and SharePoint solutions to businesses across all major islands and the South Pacific. The Partner Marketing Group is excited to announce two new developments that are already creating benefits for blog members. First, The Distribution Software Blog released a new white paper, “12 Revolutionary Ideas That Fuel Distributor Profits”. Twelve Microsoft Dynamics Partners and ISVs submitted entries touching on various aspects of the distribution industry. Download the whitepaper at http://distributionsoftwareblog. com/white-papers/12-revolutionary-ideasthat-fuel-distributor-profits-40. Second, ERPBloggers.com is a group blog site now open to all ERP software Partners, including Microsoft Dynamics, Epicor, Sage, Intuit QuickBooks, NetSuite, Intacct, and SAP. This site has recently been re-launched with an easy-to-navigate fresh look and feel. For an introductory rate, contact Info@ thepartnermarktetinggroup.com.

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LEADERSHIP

SA LE S

M A R K ETI NG

Solving the

TALENT CRISIS story by BONNIE ROBERTSON

I

n this growth market, the hunt for talent has once more become a crossroads for many technology and service organizations. I hear it at a fevered pitch…“we need the right kind of talent”…“the right talent is hard to find”…“my business is at risk without the talent we need”. Interestingly enough, I have heard it all before. This panic for engaged and high-performing talent is not new. It is not imagined, but it is not simply a numbers game of available talent. The thrill of this industry driven by technology is constant and dramatic. It is a series of twists and turns, rapid rises, and dramatic drops that makes most modern roller coasters appear tame. While we seek the rush of the thrill, not everyone has the stomach for the ride. Sustainable cultures, based upon emotionally intelligent and genuine leadership, find their way through the journey and keep moving forward. Others stumble off to the sidelines unable to steady themselves for more of the same.

REALITY CHECK So why does a “talent” crisis exist in an economy of unemployment? Why do we have new generations in the workforce with native technological capability jumping from job to job? Why is our most educated workforce experiencing record levels of disengagement and frustration? Over the past several decades, researchers and managers, myself included, have continued to find a strong relationship between employees’ workplace engagement and their respective company’s overall performance. In an industry where jobs become more complex and require employees to have higher levels of skills and knowledge, we should be concerned not only with “finding and hiring” talent, but also with the fact that the more highly educated workers are less engaged. (Data based upon Gallup Employee Engagement Index.)

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TECHNOLOGY WORKPLACE STUDY What are the drivers of engagement and motivation for employees in the technology services industry? How much of the workplace is at risk for leaving, or worse, staying on the job and oftentimes being less than productive? In 2006, with the assistance of Pam McGee and KJ Consulting, here at The Robertson Company we conducted a study to uncover the answers to these questions for technology development and service firms. In January of 2012, we reissued the survey to see what, if anything, had changed. In short, here is what we found: » Motivational factors remain similar » Retention factors have the same drivers » Leadership impact has increased

MOTIVATIONAL FACTORS In the most recent study, when employees were provided with a list of “what is important to me at work”, the top five most important factors were: » #5 - Inspiring leadership and Up-to-date technology (tied for 5th) » #4 - Teamwork and collaboration in the culture » #3 - Trusting relationship with my direct manager » #2 - Opportunity to learn new skills And the number 1 factor that people say is important to them at work is: » #1 - Being treated with respect Employees that feel they are treated with respect turn out to be the most engaged and productive at work. We already know that “engaged” employees are a strong indicator of overall business performance. It really isn’t rocket science. Employees who believe they are respected for the work they do and who operate in a culture of mutual respect get engaged in the kind of behaviors that generate business success. They solve customer problems with urgency and enthusiasm. They work together to create and innovate. They have fun being productive and engaged. Although this makes perfectly logical sense, it seems we may not always understand what this means to our organization and how to build cultures of mutual respect and environments for high performance. Many want to believe that it is money and compensation that

lures away our best talent. Bidding wars for talent take place every day in this industry – all while the real drivers of the talent drain might be overlooked. In the recent study by The Robertson Company, when asked, “what would cause you to change jobs?” the overwhelming top two responses (20 points ahead of any other choices) were: » #2 = Not being treated with respect (notice the theme here?) » #1 = Lack of trust with my manager Trust in leadership matters. Without it, employees lack a sense of value for what they contribute. Without it, employees don’t give their best because they don’t believe it really matters. In a culture of political power struggles, a breakdown in trust with managers always takes place. People describe this by saying, “around here it is more important ‘who’ you know than ‘what’ you do.” Further analysis validates this impact of genuine leadership. In this same study, of those who responded, “I only hear from my leader when there is a problem,” 60 percent of them also responded that they intended to stay in their current job. In comparison, of those who responded “my leader is an inspiration to me,” 96 percent responded that they intended to stay in their current job. Trusted and inspiring leadership that treats people with respect is the anchor for high-performing talent.

THE CRY FOR LEADERSHIP Technology firms are spending a record amount in recruitment of talent. At the same time, we have more educated talent available than in previous decades. However, the talent crisis is not simply one of “skills” trading. Technology development and service businesses can be exciting places to work. Engaged talent – talent that innovates and serves customers – has trust in its leadership. The culture is one of professional respect, not political power. Skilled leaders drive these factors with genuine motives beyond their own gain. These genuine leaders see themselves in service to their first line of customers – their teams. These leaders are not pushovers or people pleasers. They address real problems with real solutions – with mutual respect. They don’t see “people” as merely “capacity”. They see talent as “people” with the desire to belong to winning teams that grow and learn. Solving a growing crisis of “leadership” is critical to solving the “talent” crisis.

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SALES

M A R K ETI NG

L E A DE R S H I P

5

The

Critical Questions

story by JOE MECHLINSKI | illustration by DAVE SWANG

A

s we prepare to enter the second quarter of a new year, now is a good time to reflect on where we stand in relation to the goals we made for ourselves back in January – are we on track? Have we given up? Hopefully not! Since 2001, I’ve worked with more than 400 companies to help them grow and prosper in some of the worst economic times in U.S. history. The key to growth in such turbulent times, I’ve learned, is centered not only on the goals we set for ourselves and our companies, but also on the ability to stay the course in relation to those goals. And by staying the course, I don’t always mean hitting a goal dead-on – sometimes, it’s okay to change the aim as you go, as long as the final destination is still positive growth. Einstein famously said, “You can’t solve a problem with the same consciousness that created it.” A major part in staying the course is being able to acknowledge just what Einstein was talking about – understanding that you cannot solve a problem by doing the same actions or thinking the same thoughts that got you into a problem in the first place. So, how do we change our thinking? How do we find a new way of doing something, a way to stay our course and meet our goals for the year? With more than 10 years of experience working with companies to set and achieve business growth goals, I’ve learned exactly what it takes to do just this. You must change your viewpoint, gather more information, do more research, and ask a series of tough questions. What’s more, you must be prepared to answer these questions thoughtfully, honestly, and with a willingness to change your habits.

WHAT REALLY MATTERS? Get good at focusing on the key issues and not getting bogged down in the details of things that don’t matter. What do you really want to do? How do you want to impact your clients? Your employees? EXAMPLE: Ford Motor Company – an excerpt from “Grow Regardless”: In 2008, while Ford Motor Company’s cross-town neighbors GM and Chrysler were accepting a government bailout to rescue their companies in the wake of the economic downturn, Alan Mulally, CEO of Ford Motor Company, took a different approach. The plucky CEO picked up a phone to call and thank customers who chose to buy a Ford over other cars. Michael Snapper of Grand Rapids, Michigan, received such a call. Snapper had already ordered a Toyota Prius, but when he saw Ford trying so hard to stay afloat without accepting a bailout, he decided to take a closer look at its environmentally-friendly car. Snapper was so impressed that he cancelled the Prius and ordered a Ford Fusion Hybrid 18

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instead. He was shocked when Mulally called to thank him for choosing Ford. After receiving Mulally’s call, Snapper told a Grand Rapids television station, “We just decided, hey, let’s buy an American car. Ford’s doing its part, and we can do ours, too. [Ford] seems to me to reflect a new attitude and a real commitment to making their turnaround work” (emphasis added).1 In the end, Ford did not have to use any government money on its road to recovery. Instead, it reset its attitude and its way of doing business, and then instituted a holistic cost-cutting and restructuring effort that made it a better, faster, and stronger company. Ford Motor Company is an example of a company asking, “What really matters?” It wasn’t about the government bailout to them; it was about their customers, the American, everyday person who buys their cars. Once they were able to focus on their customers, and show them how much they appreciated them, the government bailout wasn’t even necessary.

the journey, it’s important to address this first – you must outline where you want to go and what you want the end result to be. Make sure you can verbalize this. EXAMPLE: Enterprise – an excerpt from “Grow Regardless”: Enterprise was started by Jack Crawford Taylor, a young man who barely made it through high school. Taylor dropped out of college and served as a fighter pilot in World War II before returning to St. Louis and going to work as a Cadillac salesman. He came up with the idea of running a rental car service and convinced his boss to set aside space for the fledgling company in the dealership’s body shop.

WHAT’S THE AIM/OUTCOME? In order to get where you want to go and stay on track throughout

Taylor took a fifty percent pay cut in exchange for a twenty-five percent share of the profits, and he named the company Enterprise in honor of the aircraft carrier on which he served during the war. He started with only seven cars. Even though his service was competing with giants like Avis and Hertz, Taylor found ways to give his customers excellent service, including locating his cars away from airports and closer to where people lived, and giving customers a ride to and from the Enterprise location. “We’ll Pick You Up” became the company’s catch-phrase.

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Today, Enterprise has more than 6,000 locations in the United States and abroad. The Enterprise story shows how founder, Jack Crawford Taylor, not only understood that providing a remarkable client experience was important, but also that in order to do so, he needed to focus on what his customers and prospective customers wanted. This was his aim. By focusing on his customers’ needs and wants, he became the first car rental service to give customers an easier and uncomplicated way to rent a car. He was able to make something that was often inconvenient as convenient as possible. This clear understanding of his aim is what led him to locating his rental cars outside of airports, in people’s neighborhoods, and offering to pick customers up rather than have them come to his locations.

WHY? Why do you want to do it? Why is it important? Why are you inspired? If you get to the point of origin of the idea, you set yourself up to stay on track and achieve your goals. Tony Robbins says, “Reasons come first, answers come next.” EXAMPLE: Southwest – an excerpt from “Grow Regardless”: Offering a remarkable employee experience is liberating in one sense, but it comes with great responsibility. There are

many examples of winning companies that have taken that responsibility to heart and profited greatly as a result. With its people-centered policy of “employees first, clients second, shareholders third,” Southwest Airlines managed to grow revenue by 31 percent in the lackluster economy of 2010.2 The first US airline to offer profit-sharing to employees in the 1970s, Southwest has earned the following distinctions, among many others3: » The lowest ratio of complaints per passengers boarded of all major U.S. carriers since record-keeping began in 1987 » The top-rated airline for customer service in 2011, according to Consumer Reports » The top-rated airline in five categories by Zagat in 2010 » Paying 138 consecutive quarterly dividends to its shareholders By putting employees first, it’s clear that everyone wins at Southwest. It’s also clear, that by putting employees first, Southwest fully understands why they do what they do – it’s not just about flying commercial planes or taking customers from one destination to the next. To Southwest, it’s about

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creating a workplace atmosphere unparalleled to anything their employees have ever (or will ever) experienced. Southwest fully understands the idea that happy employees make for happy customers, in turn setting them up for countless successes.

WHAT’S MOST IMPORTANT TO YOU? The world wants customization; you can’t treat one situation the same as the one before it, but if you’re not asking this question, it means you treat every situation the same as the one before it. EXAMPLE: Starbucks – an excerpt from “Grow Regardless”: The Starbucks Promise: » It’s our goal for all of our coffee to be grown under the highest standards of quality, using ethical trading and responsible growing practices. » Our stores are a welcoming third place for meeting friends and family, enjoying a quiet moment alone with a book, or simply finding a familiar place in a new city. » We believe in treating our partners with respect and dignity. We are proud to offer two landmark programs for our partners: comprehensive health coverage for eligible full- and part-time partners and equity in the company in the form of stock options. » We are committed to doing business responsibly and conducting ourselves in ways that earn the trust and respect of our customers, partners, and neighbors. » It’s our goal that by 2015, all of our coffee will be grown using ethical trading and responsible growing practices; one hundred percent of our cups will be reusable or recyclable; we plan to contribute one million volunteer hours each year to our communities.4 The Starbucks Promise clearly shows how the organization, under the leadership and guidance of CEO Howard Shultz, knows without a doubt what is most important to them: high quality, both in regard to their products and to the service and atmosphere they provide to customers. This is what sets Starbucks apart from their competition, what makes them custom, not a commodity.

WHO ELSE CARES? Who else cares about your company’s mission, vision, and helping your employees grow? This takes a lot of thought – you need to take the time to find the other people who care about you, your business, and its direction. Find ways to cooperate not compete. EXAMPLE: COLA, an interview with CEO Doug Beigel – an excerpt from “Grow Regardless”: There are a whole bunch of things facing the American people when they try to seek healthcare today. How can we envision that, so that every time somebody goes into a laboratory, they’re comforted by the fact that that laboratory is performing at peak? The idea is that we are responsible for that as though we were in that lab every day. As a CEO, that’s when you look at whom you have to work with, whom you have to convince to move forward. I wish you could snap your fingers and it would happen. But no, you

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have to convince . . . you have all these stakeholders out there and you have to persuade them. For example, I have a board that must have the same spirit as the original visionaries. Some come to our board already having that, and others need some convincing before they can become what we call COLA-teers. They need a little help understanding the world of possibilities lying before us. Then we have all the people who work in our laboratories, and we have to convince them that this is a good thing we’re doing. We’re not there to put more stress in their lives. No, we’re actually there in partnership with them. This isn’t an example of, “We’re the IRS and we’re here to help.” That’s actually our anti-model. Our model is that we’re all in this together. Then we come to the patients. We want them enrolled in this so they understand the choices they’re making when they elect to go to a lab that’s not COLA-accredited. And certainly then, our biggest stakeholder is the Centers for Medicare & Medicaid Services because they give us the license to operate. We can choose to see them as the mean government or we can enroll them into the process. We’re electing to enroll them. They’re our customer. It’s not about “we-they.” It’s about “we” forming community and moving forward. COLA definitely understands that in order to grow and succeed as an organization it is important for them to not only identify who else cares about their mission and vision, but also to actively enroll them on a regular basis to ensure they have the support and buy-in necessary to reach their goals. COLA goes so far as acknowledging that not only must they enroll government agencies like the Centers for Medicare & Medicaid Services, but they must also enroll the employees of the labs that operate under COLA’s umbrella, as well as all the patients choosing to use COLA labs over other labs. Understanding and verbalizing the answers to these five questions is better than understanding a value proposition or elevator speech. This is what will set you and your team apart from the competition. Joe Mechlinski is the award-winning co-founder and CEO of entreQuest, Inc., a Baltimore consulting firm that has helped hundreds of companies prosper through some of the worst economic times in American history. If you’re interested in booking Joe as a speaker, please contact him at 410-276-1186 or by emailing EQevents@entrequest.com. To receive the most up-to-date messages regarding Joe’s speaking events and training philosophies, sign up for entreQuest’s e-newsletter by filling out the brief form at www.entrequest.com/newsletters. 1

Lindsay Ropp, “Ford CEO Personally Thanks GR Buyer,” WOOD TV, 3 Feb. 2009, accessed 7 Dec. 2011, http://www.woodtv.com/dpp/news/Ford_CEO_personally_ thanks_GR_buyer

2

Mark Harden, “Southwest Airlines Slows Growth as Costs Rise,” Denver Business Journal, 4 Aug. 2011, accessed 14 Oct. 2011,

www.bizjournals.com/denver/

news/2011/08/04/southwest-airlines-slows-growth-as.html. 3

Southwest Airlines, “Fact Sheet,” accessed 13 Oct. 2011, www.southwest.com/html/

4

Becky Bohrer, “Starbucks Helps Beautify New Orleans,” Seattle Post-Intelligencer,

about-southwest/history/fact-sheet.html. 27 Oct. 2008, accessed 13 Oct. 2011, www.seattlepi.com/business/article/Starbuckshelps-beautify-New-Orleans-1289583.php.


You just read an article from a New York Times BestSelling Author!

We’re incredibly excited to announce that Joe will be our Keynote Speaker at The Partner Event 2013.

October 20-22 in Tampa, Florida. Learn more at www.thepartnerevent.com

Congratulations to our regular contributor, Joe Mechlinski, for his amazing success with his book, “Grow Regardless”. Joe’s book debuted at #4 on the New York Times list, #5 on Amazon, #1 at Barnes and Noble! THEPARTNERCHANNEL.COM | SPRING 2013

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MARKETING

L E A DE R S H I P

SA LE S

The Doctor Is In story by CHERYL STREGE and BARBARA PFEIFFER illustration by JOHN HOLLAND

L

ucy wants to build her 5¢ counseling business to serve more than the one customer she has now. Will she hand out flyers in school? Will she ask Charlie Brown to send his friends over to the booth? Or will she create a website that explains what happens when “the doctor is IN”? In a perfect world, our prospects would eagerly seek out our products and services. We wouldn’t have to “sell” them on the value; they would already know they need what we have. And prospects would easily find the website, self-qualify themselves, and either call, email, or visit Lucy’s booth to make a purchase. That would be the ideal “inbound marketing” scenario. 24

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INBOUND MARKETING According to Wikipedia, inbound marketing is based on the concept of earning the attention of prospects, making yourself easy to be found, and drawing customers to your website by producing content customers will value. Blogs, podcasts, video, e-books, e-newsletters, whitepapers, search engine optimization (SEO), social media marketing, and other forms of “content marketing” are considered inbound marketing. The benefits of inbound marketing are obvious: » Less costly than outbound marketing which includes a list purchase, creation of an email or direct mail campaign, managing an event and/or telemarketing follow-up. According to Hubspot, the cost of an inbound lead is 62 percent less than an outbound lead. » More effective than “chasing” the customers. If customers come to you, you have gained some measure of trust or credibility in their eyes and have earned their attention. » Can shorten the sales cycle. When prospects have finally made the decision to contact you, they are (somewhat) qualified and pre-disposed to listen to your message. Nine out of 10 buyers say that when they’re ready to buy, they’ll find you.

THE DRIVERS FOR A SUCCESSFUL INBOUND STRATEGY There are thousands of articles on how to be successful with inbound marketing, but all ultimately point to three key things that need to be in place: » A solid easy-to-navigate website that shows your credibility, differentiation, and offers up information of value to your targeted prospect. » Getting found. Build the “road” to that site via your blog content (content that you write but also that you comment on), your social networks, articles that you’re quoted in, Microsoft Pinpoint, and other directories, as well as websites such as the local Chamber of Commerce or SBA that have a link to your site.

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» Content, content, content. In fact, content is so critical to the success of your inbound strategy that it really needs its own bucket. Content drives search engine optimization (SEO), makes your website “sticky”, and increases your credibility. In the world of online marketing, think of content as your salesperson.

THE ESSENCE OF GOOD CONTENT But just throwing up content is not inbound marketing at its best. You need content that is » Relevant to YOUR reader. » Available in many formats – videos, blogs, infograhpics, whitepapers, brochures, FAQs, etc. » Integrated. A powerful infographic can convince prospects to “read on” and bring them into a more in-depth whitepaper or article. Catch their attention with a short snippet first, and then show them ALL that you have to share. For example, consider the rise in popularity of infographics. According to Billion Dollar Graphics, research at 3M Corporation concluded that we process visuals 60,000 times faster than text. That’s a powerful reason to re-think how to optimally combine graphics (for prospects) and text (for prospects and search engines) to capture the ideal target market. » Done well. While video is a GREAT medium for B2B content, only GOOD video works. You have three to five seconds to grab your viewer’s attention, and a flip cam talking head won’t do the trick. If you can’t do it well – don’t do it (or even better – hire a professional). » FRESH. Organic SEO is all about relevancy and freshness. So is stickiness. If I come to your website in search of 10 things I must know before I (insert action here), and that list is from 2008, I’m gone. » Easy to find (and is where I am). This can mean anything from optimized for search (so prospects find it when they’re looking) to being part of communities where they are likely to be, from LinkedIn to industry-specific forums.

TO SUMMARIZE, LUCY SAYS… The next step on your own path to inbound marketing success is… » Create your 2013 marketing strategy with a good mix of both inbound and outbound marketing tactics. Inbound marketing is ideal, but you still need a proactive outreach to get your prospect’s attention. (At least until the sales pipeline is overflowing.) » Add a page to the marketing plan that specifically addresses content development resources. You might outsource a portion of the unique content creation to a writer while backfilling the rest of the content needs (whitepapers, brochures, webcasts, videos) with Microsoft-specific resources. » Check out the Microsoft Ready-to-Go site for syndicated content you can quickly add to your website via the wizard type tool. https://readytogo.microsoft.com/en-us/Pages/ Home.aspx » The Ready-to-Go site also has a “content finder” tool with 271 (at last count) items specific to Microsoft Dynamics. Cheryl Strege and Barbara Pfeiffer from The Partner Marketing Group don’t claim to have the wisdom Lucy dispenses for just a nickel, but they’re pretty good at inbound and outbound marketing. Contact them at Info@ThePartnerMarketingGroup.com to ask how your firm can maximize the benefits of inbound marketing and The Partner Marketing Group’s content creation services. Sources: DemandGen Report 2011; Toolbox.com: iMEDIA CONNECTION; http://en.wikipedia. org/wiki/Inbound_marketing

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GETTING ON TRACK Building fresh, consistent, thought leadership content can be challenging. Start with this checklist.

CONTENT CREATION CHECKLIST: ✓

FAQs. What are the questions you get asked most frequently? Answer them in a blog or article, and keep adding to it (for freshness!).

Blog, tweet, or post key takeaways from industry conferences you attend.

Create a PowerPoint and share it on SlideShare (www.slideshare.net).

Create a poll or survey. It’s a win/win. You engage readers with the questions and then share ORIGINAL content from the results.

Bookmark the magazines and news sites in your target industry or geography. Once a week write a comment on an article and link back to the original.

Set up several Google Alerts to capture content on specific industries or topics you want to write about.



TPC INTERVIEW Microsoft Dynamics Partners have a new face in the sales and programs role as Rich Wickham took over the role from Doug Kennedy in January 2013. Doug is now leading an organization driving enterprise selling and lifecycle management for Microsoft Dynamics. Partners can consider this more of a baton handoff than a cold start as Rich was a member of Doug’s team and is very familiar with Microsoft Dynamics Partners and their businesses. In the spirit of that continuity, in this interview we discussed topics that have been part of Microsoft’s Partner cadence for the past several years.

Rich Wickham general manager of Partner sales and programs

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illustration by TRYGVE OLSON The Partner Channel (TPC): Welcome to your new role. How has it been? Rich Wickham (RW): It’s been good. It’s not a substantial departure from working for Doug, but we’ve added a few things and made a few changes to how we think about business. Doug is now focusing on enterprise business, global ISVs, and system integrators, and I’m focusing on traditional through-Partner business in our midmarket sweet spot, as well as how to align Microsoft Dynamics with broader Microsoft channels. TPC: Speaking of that sweet spot. Microsoft has been talking about the importance of creating industry expertise within Partner orgs for a while now. We’ve seen Partners picking up that industry focus with success. How is that looking from your perspective? RW: Those Partners that have built verticalized industry capability into what they do, whether that’s through IT, a product, or both, add high value to their organizations and to their customers. Partners that understand this are the ones that stick out as being amongst our best Partners. TPC: There are a lot of offers popping up from other software providers. Why should Partners continue with the Microsoft Dynamics business? RW: We’re incentivizing and providing a path for Partners. If you look at competitors, there is not a similar level of engagement. Ours is a Partner-driven business, and we want to make sure we’re engaging but also doing things that will grow business over time. One of the things that will add to the value proposition is the amount of innovation we’re delivering with our products. We’ve released a new version of almost all of our products in the last 18 months. If you look at competitors, the amount of R&D and effort they put into new products, we stack up well. That’s a great thing for Partners to have in their back pocket. Plenty of customers are on legacy ERP and haven’t seen innovation in years. We have great innovation at Microsoft and a future story about the cloud that a lot of our competitors don’t have. This kind of information arms our Partners and is what the customer wants to hear. That’s part of the value proposition, especially in a world that is going to change significantly in the next five years. TPC: What do you hope the Partner model looks like in five years? RW: We’ve made the changes needed to get us there. We’ll continue to take feedback, but we’ve already gone through the transition of how we pay Partners. What’s important now is delivering stability and predictability as Partners change from a license-based model to a subscription or cloud-based model. We have a clear roadmap of where we want to go, so looking ahead we hope we haven’t changed much. New technologies and disruptive things will happen in the marketplace, but hopefully we have the model in the right place to provide predictability and stability.

TPC: Customers are getting more and more proficient with implementing and servicing their implementations. How does a Partner work in hand with a more savvy set of customers? RW: I think most Partners like a savvy customer because they ask the right questions about their business. Part of building services muscle is that you become a trusted advisor. If you’re savvy and the customer is savvy, the relationship works great. Selling a license is one thing, but becoming the go-to resource is something that being a good services vendor is about. It’s a direction Partners should move to if they haven’t already. TPC: Over the last couple of years and with the transition to the Microsoft Partner Network, there’s been a lot of speculation as to the kind of Partner Microsoft wants to work with. What can you say to that point? RW: The Partner we prefer is the one that wants to grow their business. We’ve gone through the changes to increase requirements to a bare minimum for Partners. Data shows that those changes have worked for customers and worked for the business. We will continue to look at this model and make changes if necessary. We’ve tried to incentivize via the Pay for Performance plan for ERP and CRM. Growing new license revenue has to be a priority for all of us. More customers mean more opportunities for revenue, and the structure is meant to encourage that. If a Partner wants to grow their business, is hungry for new customers, and wants to find a way to make their business a bigger business, we believe we’re giving them the tools to do that. TPC: The Master VAR program has been around for 18 months now. Has that program done what you’d hoped? RW: We currently have 13 signed Master VARs across the world, with three in the United States, one in India, five in central and eastern Europe, three in western Europe, and one in Australia. These VARs represent 123 sales affiliates. When I think about Master VAR, I think about Partners being able to take advantage of the larger scale of a group of people. It makes Partners competitive for opportunities that they might not have been before. It also gives folks an opportunity to collaborate and get more and better business. It’s completely in line with everything we’ve talked about – growing the business. TPC: A hot topic since last summer at WPC is the shift to putting Microsoft Dynamics AX on volume licensing. How has that transition gone? RW: Standard licensing is still available for most software, but moving to volume licensing for our enterprise customers enables us to take advantage of the broader Microsoft sales force. Microsoft Dynamics has historically been separate from enterprise-level Microsoft customers, and we wanted to figure out how to align with the enterprise processes and reach that $80 billion share of business. Like anything, when you change a business model there is a transition. If it was easy, we’d do it all the time. However, we really THEPARTNERCHANNEL.COM | SPRING 2013

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do believe that moving Microsoft Dynamics AX onto the Microsoft enterprise agreement price list enables us to get a lot more current Microsoft customers interested and will lead to substantially more leads over time for Partners. One of the things we’ve done during the transition is made sure that margins are higher than average for volume licensing agreements. We’ve extended that through the end of the fiscal year (June 30, 2013). There is real opportunity here for folks to become “go-to Partners” for volume licensing transactions. TPC: At what point is a Partner brought into transactions with enterprise customers? RW: Partners may actually generate the lead if they approach a customer who asks if they can purchase an enterprise agreement. Otherwise, we bring a Partner in to have industry and vertical-level conversations. TPC: Last year Doug shared that Microsoft was looking at how PAMs are engaged with Partners and where they’re allocated. How has that fleshed out over the year? RW: Where we were last year was that we were trying to change the relationship between PAM and Partner, to make sure the PAM is an advisor to the Partner and their business. That’s a transformation we’ve gone through the last couple of years, and it’s worked really well.

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We have a large group of PAMs in the field and want to give them a portfolio of Partners that are focused on growth. We can drive even more growth with a managed relationship and want to nurture and bring on promising Partners that are showing growth and the ability to scale. We’ve received great feedback from Partners on the work they do with their PAMs, and we’re working out the right balance to drive accelerated growth with those Partners. If there’s a Partner out there who would like to be considered as a managed Partner, we’d like to hear from them. TPC: Any last words of advice for Partners as they enter the last quarter of the fiscal year? RW: At the top of the list is focusing on opportunities you can close in the rest of the fiscal year. Q4 is when we see most of the business landing, and there is a Pay for Performance model reward for those who close business during the year. As you’re thinking about how you want to continue your business in FY14, understand which leads will make the most difference. Economic conditions have gotten better, but we’re still working through that. Even with these economic challenges, Partners should double down on the things you’re good at and drive that business.


LADIES AND GENTLEMEN, WE HAVE A WINNER! Congratulations to Caren Dickey of Informed Systems, Inc. for winning our Winter 2013 contest. Now for the next round of the Word-A-Ganza! Posted below are 25 words that relate to the topics and themes included in this issue of The Partner Channel Magazine. These words can be found in the grid horizontally, vertically, diagonally, backwards, and forwards. You can submit your completed word find to us for a chance to win a $10 gift certificate to Starbucks so you can enjoy future word finds over a latte or cup of tea. Simply scan and email your completed word find to Jenny Davis at Jenny@thepartnerchannel.com or mail a copy to The Partner Channel, 1045 Broadway, Fargo ND 58102. If you don’t want to write in your magazine, contact Jenny and she’ll email you an electronic version of the same word find. April Showers

Judy Van Der Linden

May Flowers

RockySoft

Stop Fooling Around

Azox

Leader

Member

Sales

Super Simple Sales Plan

Convergence

Leadership Resolve

Microsoft Dynamics

Social Media

The List

Critical Questions

Management

Partner

Solving Talent Crisis

The Partner Channel

Inbound Marketing

Marketing

Rich Wickham

Spring

The Partner Event

R L T H E L I S T M E M T F O S Y K C O R L N M M S A R E S N T R A P E H T M A Y F L O W E R S A I T C P R O G R E V N O C E A A R N T H E L I S N C L H N R C R I T I C A M L Y P O G H U C S C D A R E A R I I R S D T L B A E Y R C N E E A I O Y G O A N S C A L Y N N E I R A E I K I P S I S N N E S D N S H L I S I R N G K D V L Y T A T D I V A M O E E I W M N R H R S T N E R M S E R I E R E M E F R L S I E B M L O E N L I E A O K T O M C R I N T S E I C D O E R N W E P R R R F R N N E T G C E D H V R K I U D E N V E A S B P N A E S V N E S D Y I E C R A N A D R L A R H B K S M R L L E N P N N P N T H E D C N A O P T S M I S D E E O L C L I A R T N A R D A A A S E N R E N I N V A S A E S L M E T E M S T A V E E H E P M G M U E D E T E F R I S N L E N L R E L R T R N E L P O N A R L R L E C O E A A P R N L L S H O W E R S B T Z A E S O D S L M T J N E D N I L R E D N A V N R S P N T W N S V E G C R I T I C A L Q U E S T I O N S L R E A O E G N S U P E R S I M P L E S A L E S P L A N V C V A I N E G R E V N O C Y D T F O S O R C I M Y I E N V S O L V I N G N I T E K R A M A R K I N D G N A L N L E D N U O R A G N I L O O F P O T S U A T M O S R G T H E P A R T N E R C H A N N E L J L S P S R L M A H K C I W H C I R L T S A Z O X R M THEPARTNERCHANNEL.COM | SPRING 2013

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LEADERSHIP

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SA LE S

M A R K ETI NG


story by TRACY FALEIDE | illustration by SETH REXILIUS

L

ast week, a good friend told me something about himself that helped me learn something about myself. And now I’m going to share it with you in hopes it’ll help you learn something, too. My friend shared that, for years, he’d been avoiding accepting the unfiltered truth about a bad habit he has…a bad habit that is hurting his health, relationships, and reputation. For at least a decade, he’d been rationalizing, putting off, and otherwise outrunning the truth. A colleague had held a mirror up to my friend’s face. And this time, he stopped defending and started really listening. Of course I was thrilled to be hearing his admission. I was happy for him because he was already making much-needed changes. I was thankful that he trusted me enough to share this difficult thing. And since this story is all about honesty, I must admit I was only partially listening. While my friend was baring the dirtiest of his laundry, my inner voice was bombarding me with a litany of scolds. “You should have been the one to say something. You should have been a better friend. You rationalize a lot of bad habits, too. What are your friends wishing they had the courage to tell you? What have they already been telling you that you have been denying or avoiding?” Thankfully, I was able to shut down this stream of shame and turn my full attention back to my friend. Afterward, though, I thought long and hard about what he told me and how I reacted. My conclusion: we all fool ourselves…all the time. If you’ve ever said something like “I’m just big-boned,” or “I can quit any time,” you’re guilty of fooling yourself. It’s easy to spot the lies we tell ourselves about our personal habits. After all, there’s no hiding from the truth when you have to step on the scale or turn in a sample of your bodily fluids at the clinic. It’s harder, though, to spot the lies we tell ourselves in the office. Since I am certain I go to great lengths to fool myself in my home, I was pretty sure I did the same thing in the office. To prove my theory, I spent time at the end of every workday for a week reflecting on what I did, said, and thought. I figured doing so might reveal some areas in which I’d been fooling myself. What I learned was a lot. For starters, I realized I spend more time than I wanted to admit making sometimes incorrect judgments and assumptions about the skills and intentions of those around me. The lie I was telling myself is that I am good at seeing and leveraging the unique value that each person brings to the table. The reality I had to accept is that I sometimes discount others’ views simply because they aren’t expressed the way I would have preferred. Although this first admission gave me pause, I braced myself and continued the honest selfassessment. The truth is I’ve been fooling myself in more than a few ways. My tendencies toward impatience and sarcasm prevent me from being the great role model I fool myself into thinking I am. The amount of time I spend venting about others means I’m not the courageous open communicator I profess to be. I could fill up an entire page listing other ways I creatively and persistently fool myself, but I don’t want to give in yet again to my bent toward self-centeredness. Despite some weariness, I felt relieved and even a little proud of my efforts. I hadn’t backed down. I hadn’t sugar-coated. I hadn’t rationalized. Instead, I’d come through the exercise with a new set of goals and a strong desire to change so I actually can live up to the grander vision I had been painting of myself. I also learned some tricks that might help you conduct your own truth-telling exercise. Since we tend to see ourselves in others, I figured I should pay attention to the things others do that bug me. Sure enough, I was bugged most by bad habits I didn’t want to admit I had. Another path I found to the truth was listing the things I thought I was good at and comparing them to my actual, unedited behaviors. That’s how I realized I don’t always walk the walk when it comes to being a good coach. I also found it helpful to share my findings with a few trusted advisors. Through these conversations, my list was filled in with great ideas on specific steps I could take to make necessary changes. The last thing I’ll say is go easy. We don’t tell ourselves lies out of malice. Instead, we’re driven to fib out of the need for self-preservation. Without some level of foolery, none of us would have the will to keep charging ahead. And that will is vastly important during times in which we’re sure we aren’t fully equipped for the tasks at hand. (I fully intend to continue stretching the truth when I need to gear up for a new challenge! I suggest you do the same.) It’s when we let our self-foolery continue beyond its usefulness that we’re more susceptible to negativity, defensiveness, and blame-placing. Perhaps while we’re preparing for our annual checkups at the clinic, we also should be comparing our actual and ideal selves. After all, don’t you think it will be easier holding the mirror up in front of your own face versus having to go through the added stress of someone else having to do it? THEPARTNERCHANNEL.COM | SPRING 2013

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SALES

M A R K ETI NG

L E A DE R S H I P

R RAIN

MAKE IT

Create Your Super Simple Sales Success Plan

RAINMAKER: Anyone – salespeople, owners, presidents, chief cooks, and bottle washers – responsible for creating an abundant pipeline of predictable revenue and then delivering it.

story by ROB JOHNSON | illustration by MARK ARMSTRONG

THE BEST RAINMAKERS HAVE THE SIMPLEST SALES PLANS. In fact, most top-performing salespeople focus 80 percent of their efforts executing a single selling strategy. That simple business development and selling strategy often becomes the mainspring of their business. Further, they spend at least half their day focused on building their sales pipelines, and the rest on everything else. The result of this laser-like intensity of focus is above average revenue and profit growth, resulting in sustained superior performance. For example, I once worked with a top performer who every Friday had her assistant print exactly 140 CRM records from her sales prospect database and place them in a manila folder. The rep picked up the new folder Friday afternoon and dropped off the one she had worked on the previous week. The rep kept the new folder under her arm everywhere she went. And, whenever she had a spare moment, she made calls until she spoke to every single prospect – something on the order of 400+ dials each week. Her Super Simple Sales Plan (SSSP) was based on this: polite, non-threatening, and yet relentless and unyielding follow-up to the 140 ensured she hit her number. It was freakish to witness. She was insane about getting through to all 140 and moving each one either along the sales process or out of her active prospect files. Out of that single activity came a weekly average of eight discovery calls, three presentations, two proposals, and nearly one (1) sale each and every week. Annually, that’s something on the order of 400 discovery calls, 150 presentations, 100 proposals, and between 40-50 sales.

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However insane she may be, she sells double the amount of her closest rival and has been making it rain for the last 15 years.

CREATE A NICHE MARKET FOR YOURSELF. So, making 20,000 calls per year may not be your cup of tea. Another HH (that’s heavy hitter in sales talk) took a completely different approach to building his business. He decided to become a domain expert public speaker within his industry. His logic was simple: become known as the expert in a narrow niche, and referrals will follow. And they did. (If you’re not familiar with the benefits of using referrals in growing a business, read anything by John Jantsch or Fred Reichheld.) He built his strategy by putting together a simple and flexible 30-45 minute speech titled “5 Things You Can Learn from Your Children to Improve Your Business.” He began by joining his local Toastmasters group where he learned the basics of public speaking. Then, he gave that speech to practically any group who would listen. That led to writing an article, which turned into getting published in the local and regional business, industry, and trade journals. That led to a regular column about the challenges and solutions of his industry. The phone started ringing and kept ringing. Within his industry, his company was the big gorilla, winning a string of sales and customer service awards year after year. It was ridiculous. His metrics were simple: at least three speaking events per month to groups within his industry.

A BUSINESS DEVELOPMENT PLAN USING PUBLIC SPEAKING MAY NOT BE YOUR THING. Perhaps something along these lines would work better for you. A former client of mine, who provides IT and accounting solutions for small companies, developed their Super Simple Sales Strategy with this notion: all small businesses will eventually need the services of a banker. And, bankers in general feel much more confident working with a small business that has a proper accounting system in place. There you have it. Their entire go-to-market strategy was to get connected with every bank that had small business clients in their marketing area. Now stop! Before

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reading on, close your eyes and imagine what their SSSP would be. Your vision probably looks something like this: Their first chore was to know where all the banks are that fit their target market. Next, they needed to identify the lending officers in each bank. Next, they needed to make a connection with each of the lending officers and begin educating them on their services and helping the bank to see why referring a client to them would ultimately help the bank develop a deeper relationship with their client and dramatically improve the client’s chances of success. Before long, they became known in the banking community as the experts in helping small and micro businesses get organized and ready to take on business growth. Their SSSP metrics: They work with more than 60 bank branches in their metro area. Their goal is to visit each branch and lending officer every quarter. That averages about five visits per week. The result. They help about 100 new small businesses implement their first accounting system each year. They grow at a rate more than triple of their nearest competitor. Guess where their customers go when they need a more robust accounting system?

CHANCES ARE YOU ALREADY KNOW WHAT YOUR SSSP SHOULD BE. Most of us know what we want to do and what our natural strengths are. We simply don’t know how to get started. For that, it’s helpful to have a planning template. Warning! Shameless book plug here…chapter 16 of my book “Kick Your Own Ass” deals with this exact issue. The book includes planning templates and resources available at www.thesaleskicker.com Furthermore, a recent Google search on “sales plan” returned 2.5 million hits. There are a lot of great resources available. However, your focus should be to keep this process as simple as possible. So, let’s look at five simple steps. 5 Steps to Your Super Simple Sales Plan » Verticalize your approach – Regardless of the industry you serve, the narrower you can define your market, and your approach for reaching it, the better. One of my favorite business books of all time is “Customers for Life” written by Carl Sewell, a Cadillac dealer in Dallas, Texas. The book describes


the transformation of his dealership to being nearly bankrupt to being the market leader by focusing their strategy on a small percentage of Cadillac buyers who want really great service. Creating a niche-based approach brings enormous beneďŹ ts for everyone connected to your enterprise. Âť Set and write down clear goals – There is overwhelming evidence that goals that are speciďŹ c, measurable, and meaningful – and that are written down and stuck on the refrigerator door – have a billion times more likelihood of being achieved. Be as granular and analytical as your personality dictates. I’m not kidding about the door thing. Do it. Âť Decide the most impactful way of reaching your market – This is clearly important. How you reach your market will largely determine your overall success. For most companies, you will likely have a blended approach of new and old media, branding and lead generation, education and awareness building, and local and national branding, all wrapped into an actionable plan. However, for most salespeople, it’s important to have a single primary activity. The smartest way to do that is to look at your existing client base for clues. Where did your happiest, most proďŹ table customers come from? What are your natural strengths and interests? It’s remarkable what you will learn from an exercise of this nature. Once ďŹ nished, you’ll have a really good idea of where to look as well as the best ways to build a connection. The reality is this: I’ve never worked for a company where enough leads were sent my way to meet my goals. I’ve always had to do most of my own pipeline building. The same is true

The last, and most important element, is building your daily, weekly, and monthly sales plan.

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for you. Your one thing, your one way to make a connection with the market is the issue here. What you choose as your “one thing” is less important than executing the drill of doing it every single day. Even a mediocre plan, well-executed, is better than sitting at your desk complaining about the mediocre leads from the home office. » Connect the dots of activities to results – There is a direct connection between effort and results. In my book, we go through a process of reverse engineering results back to activities. In this way, you’ll be able to determine if your goals are obtainable by looking at: how many proposals it takes to win a sale, the number of discovery meetings it takes to generate a proposal, the number of suspects it takes to yield a discovery meeting, and finally, the best way to approach a suspect. It’s never this simple on a case-by-case basis. But your metrics are very predictable at the macro. There is so much to learn from this exercise.

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» Build and execute your plan – The last, and most important element, is building your daily, weekly, and monthly sales plan. I’ve had a number of very colorful sales managers over the years. One used to say constantly, “Johnson, you can’t manage results, only activities – GET TO WORK!” Which is true. He also used to say “Your raise becomes effective when you do” which made nearly the entire sales team hate him. What you do each day matters. How you prepare yourself matters. Your key daily activities are what you can manage and measure. Rob Johnson is the national sales manager for channels at Avalara. As a published author and public speaker, he has helped thousands of companies create, implement, and execute their Simple Sales Success Plans. To engage with Rob to help jump-start this process for your business, email Info@thesaleskicker.com or complete the contact form at www.thesaleskicker.com/speaking-engagements/.


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MARKETING

L E A DE R S H I P

SA LE S

APRIL

Showers BRING

MAY

Flowers 40

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story by ADRIANNE MACHINA | illustration by MATT MASTRUD

C

’mon spring! Will it ever warm up? Around this time of year, many of us are suffering from a serious case of cabin fever. We’re seriously sick of being cold and wet; our souls ache for sunshine, shorts, and sandals. Warm weather seems so close, yet so far away. If you’re like many companies, you start every new year with a fresh marketing plan and renewed resolve. And – like the weather that hasn’t quite turned warm yet – by this time of year, it can seem like you should have made “way more progress” than you already have. You might have all the skills to make a difference in company revenues through marketing. You just might need more patience! Whenever you get tired and feel like nothing is moving fast enough or going easy enough, I encourage you to keep in mind three key points:

MARKETING HAS ITS OWN FOUR SEASONS. Planning. Preparing. Executing. Analyzing. Just as the seasons cycle, you cannot just skip to “Executing” and live there all year round. Even if you live in a warm climate year-round, gardeners and farmers will tell you that you still need to plan, plant, nurture, and harvest. You might be able to plan your marketing cycle so that you’re rotating through different campaigns and minimizing lead generation downtime, but each individual campaign needs to go through all four steps. Clients often ask me to “just send an email” – but then what? Where does the email go? What’s the offer? How will we know if it was successful? How will we follow up? What are the next steps? Successful marketing takes time and effort to put together…which leads me to point two.

SOMETIMES YOU HAVE TO SLOG THROUGH THE TOUGH STUFF. Boring but important things like scrubbing your list will make all the difference in your results. It’s easy to get frustrated when it feels like you have to take three steps backward to get one step ahead, but it’s important. For example, let’s say you want to plan a customer appreciation dinner. In addition to reserving space at a restaurant and sending out invites, first you have to make sure all the right people are invited. Most likely, because not everyone has been diligent about putting key contacts into CRM, you have to send multiple reminders to the team. Then you have to double-check with the executives in your firm. All of this takes time, so you have to plan ahead, knowing you don’t want that ugly feeling in your chest if you forget to invite the new CEO of your best customer to your event. Slow down enough to do things the right way. It may not always be fun, but it’s necessary.

CLEAN OUT THE OLD AND MAKE WAY FOR THE NEW. If you feel overwhelmed and like “nothing is working”, maybe some of it isn’t. Rather than continuing as planned, it may be time to make adjustments. Test and measure. The Internet contains a treasure trove of tools you can use to see what ads are working, what messages are working, and if your site is measuring up to your competitors. That old saying “April showers bring May flowers” rings true in marketing as much as in any garden. Without adversity, without planning, without slogging through the tough stuff, the beautiful bounty is not possible. The May flowers only bloom because they’ve been soaked by rain (or in the case of us marketers, sweat and tears). Endure, and the bounty can by yours! In addition to pining for spring, Adrianne Machina helps Partners implement sound marketing strategies. Contact her at Amachina@tornadomktg.com.

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JUDY VAN DER LINDEN a whole lot of heart

I

f you had a month’s long sabbatical from work, what would you do? Hit the beach? Catch up on your DVR? Spend time with family? Judy Van Der Linden, marketing manager for InterDyn Artis used her sabbatical to help Rotary International’s End Polio Now initiative by climbing Mt. Kilimanjaro. Don’t feel bad if your plans seem a little more, say, mellow. This was Judy’s third sabbatical, and the first two were spent with her family. It was time for a challenge. September 2011 to March 2012 was spent in preparation, with Judy doing cardio workouts in the gym and hiking in her community with trekking poles and a 35-pound backpack. She learned how to 42

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use a Camelbak water system to practice drinking while walking. She tested water filtration tablets because the water in Africa needs to be boiled and filtered before consumption. She received the immunizations required for African travel and researched altitude sickness medication since an allergy prevented her from taking the standard. She researched and purchased equipment that would keep her alive in the extreme temperatures and altitude. And then the unthinkable – Judy broke her leg. “I asked my doctors if I would still be able to make the climb, and they said yes,” says Judy. “I later found out they didn’t know anything about climbing or the terrain I’d be in.” With their blessing, she continued her preparations as best as she could, climbing to 6,683 feet, the highest she could go in North Carolina, but still almost 13,000 feet below the summit of Mt. Kilimanjaro. On September 7, Judy and her husband, Scott, departed Charlotte, North Carolina, for Tanzania. As they boarded the flight from Amsterdam to Tanzania, Judy was pulled out of line. Travel to Tanzania requires passports to be more than six months from expiring, and Judy’s was less than five months from its expiration date. They wouldn’t let her board. Twenty-six fellow climbers continued the journey to Tanzania, while Judy and Scott waited three days in Amsterdam for the U.S. consulate to open. When it did open, they told Judy she would not get an extension. That’s when Judy broke down. Their group had started their climb that morning, and she hadn’t planned for this trip for a year to stop before she started. They worked through the red tape, and Judy and Scott flew out on Tuesday morning to the Mt. Kilimanjaro Airport. “Our Rotary group is so much like family that they arranged for us to do our safari first, and then join a second climbing group,” says Judy. Judy and Scott enjoyed a safari from Wednesday through Saturday, and then it was time for them to face the mountain on Monday morning. They joined their new group (as good fortune would have it, this group was from their home church), but were fortunate to have the same leader as planned, a fellow Rotarian who was setting a world record by summiting four times in four weeks. Their three-hour bus drive to the base of the mountain overlooked the Kenyan plains, which Judy said was absolutely beautiful. They began their six-day, 52-mile climb that afternoon, meeting village children coming home from school. “Each day was five to seven hours of actual climbing. You have to take it very slow to acclimate to the altitude,” says Judy. “The summit climb started the evening of the fourth day. We got up that morning and walked six hours, then stopped at camp for lunch and rest. We had dinner at 5:00 pm and then went back to sleep or prep for the


be the hardest thing I’d ever do in my life, and it definitely was. You have to have a lot of heart.” Judy is certainly not lacking in that area. You might think that one run up the mountain would be enough, but Judy needs to see that summit sunrise for herself and will be returning to Mt. Kilimanjaro. “I know what to expect, so the fear of the unknown doesn’t exist,” says Judy. “My husband thinks that God was looking out for me since the boulders were still ahead and fellow climbers crawled over them, it scared them that much. I don’t think my leg would have made it over the boulders.” Judy will spend the next year getting stronger and preparing for

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her next summit bid. She’s working with doctors who have climbed before and has renewed her passport, so those obstacles are behind her. When she returns to Africa, she hopes to spend more time with the children she saw on her ascent. “Some of the children we saw are orphans because their parents have died of AIDS,” says Judy. “I would love to go and spend some extra days with them. The way these children looked at us, asking for chocolate (the only English word they knew) and thinking about their life, I want to be able to help them in some way.” That heart and determination, an amazing combination, are sure to move this sweet woman to achieving her goal and seeing that magnificent sunrise.


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ISV PROFILE The Partner Channel (TPC): Your growth over the years was fairly organic, filling needs that your customers had. Giuseppe Ianni (GI): It was. It became a bigger and bigger market for our licensed customers, and we’ve had a great response each time we’ve put a new product into market. E-commerce has become a popular topic among users, as has mobile online shopping. We’ve been successfully selling the online bill pay solution for a few years now and recently made the announcement that we’re rolling out payment processing for Microsoft Dynamics AX, Microsoft Dynamics CRM, and Microsoft Dynamics NAV. TPC: Will your product be embedded with those products? GI: The initial architecture was to embed the product, but we decided to use web service calls to go out to the other ERPs and Microsoft Dynamics CRM. This opens more doors for us and is an opportunity to reach a larger client base.

COMPANY: Azox INTERVIEWEE: Giuseppe Ianni, director of sales HEADQUARTERS: Plymouth Township, Michigan PHONE: 734-928-6004 EMAIL: Gianni@azox.com WEBSITE: www.azox.com ESTABLISHED: 1999 WHERE IT ALL BEGAN Azox started as a company that ran Microsoft Dynamics GP (then Great Plains Software) that needed an e-commerce platform. Rather than purchase one, the company built its own, which posed simplified maintenance and stronger ROI to the business long term. The company was then purchased, and the owner decided to build a business around the e-commerce product. In 2008 the company scaled to include a payment processing solution, and then in 2010 they added an online bill pay solution. In 2013 Azox plans to expand to Microsoft Dynamics AX, Microsoft Dynamics NAV, and Microsoft Dynamics CRM, as well as add a mobile store offering to their e-commerce suite.

Azox

Integrated E-Commerce “I have worked with a lot of software vendors over the years, and the level of response and rapid resolution is what keeps me committed to our Azox solution. I highly recommend this company to anyone implementing an e-commerce solution.” – William Mohr, systems administrator/webmaster for Aqua Hot Heating Systems Inc. 46

SPRING 2013 | THEPARTNERCHANNEL.COM

TPC: How has adding the web service component changed your business? GI: It’s not only easier to develop, but we’re also able to deliver a more stable product and update it more frequently. We also moved to a hosted model in 2010 and debuted a monthly pricing model in 2012. That’s a big push for us this year as we’re seeing a good 20 percent of our deployments going into a cloud or monthly subscription model. Keeping up with customer demand is important to us and our success in the channel. TPC: What do Partners like most about these changes? GI: Each user has the ability to deploy a webstore onsite or in the cloud when purchasing a new site and evaluating Microsoft Dynamics GP with a Partner. Microsoft Dynamics GP going more commodity-based now allows customers to buy e-commerce upfront and have options when it comes to purchasing or paying monthly for a website. This helps Partners come to the table with a more complete offering while competing with some of the other ERP providers that have e-commerce out of the box. Long term, this model provides the flexibility and scalability that enables customers to grow with the product. The latest price card we released is easier to quote and has four tiers, enabling customers to go from a starter pack all the way to an enterprise e-commerce suite. TPC: What’s the biggest obstacle customers face when deciding if an e-commerce solution is right for them? GI: All companies struggle when deciding if they should buy or build. They look for a solution that meets their feature requirements and then look at what it takes to have it integrate with their ERP solution. Many want to start doing more business online but don’t want to bring in more people and overhead to manage the site. That’s the primary hesitation. They’ll do the inefficient manual entry for fear of not knowing how to set up e-commerce and manage it moving forward. That’s a similarity we’ve seen in users across all ERPs. Azox eliminates this worry by offering seamless order integration to the customer’s ERP, payment processing with their ERP, and build and maintenance on the site and in the ERP system. TPC: When they make the buying decision, what do customers like most about your products? GI: The design flexibility. They’re not locked into template A, B, or C; rather, they get a custom design. There’s also the depth of the ERP integration and ability to open orders or the document history on a webpage instead of only seeing web transactions. We try to focus on the unique integration we offer versus the standard features that everyone has in a shopping cart. This is where customers see the ROI in our solution versus the rest. TPC: You’ve been in the channel for a while now. What do you like most about the Microsoft Dynamics Partner community? GI: How willing people are to assist. It’s a very tight community, and you can establish a relationship with somebody and regardless of where they end up working, you can follow up and see where they’re at. People know what’s going on and share their knowledge and experiences. They’re also upfront with where they’re going and what they need. That’s a good thing to have in any type of relationship, and this community has that. You can also count on your relationships for help and a good word. Working to build a name in a tight channel can go a long way when you spend the time building relationships.


CONTEST

Spring 2013

The Partner Channel his Note: T e is not th ogo! hidden l

Congratulations to Greg Gouveia of Computer Extensions for finding the hidden logo in Anya Ciecierski’s “Going Fishing for Leads” article on page 22 of the Winter 2013 magazine. The submission rules for this quarter’s contest are the same – log on to www.thepartnerchannel.com/ magazine, under “Find the Logo Contest” to let us know where you think the logo is located. A winner will be drawn at random and will receive a cool gift that’s sure to point you in the right direction every day!

WINTER 2013 Location

Here’s a list of places where our logo usually appears, thus making them null and void when it comes to this contest: WINTER 2012

www.thepartnerchannel.com

contents 7INTER s 4HE 0ARTNER #HANNEL ® Magazine

IN EVERY ISSUE

FEATURES

9

25

Contributors

How Trustworthy Are You?

Surely on Santa’s Nice List

11

SETTING THE

Direction

FOR THE NEW YEAR

26

TPC Caption Contest and Results

On the Homefront

DEPARTMENTS

Sounds Like a Relationship

Leadership

12 News

Celebrating the Good in the Community

15

Events Planning Winter Through Spring 2012

Word-A-Ganza

30

Convergence Tip of the Week Festival

44

Electronic Signature 101

40

My Team is in the Van. Where Do We Go Now?

50

28

You Can’t Go With the Flow if You’re Stuck in a Box

Mark Albrecht, Microsoft

Sales

TPC Interview

43

ISV Profile Panatrack, Inc.

CLOUD

A

53

Members Only Corner

COMPENSATION

5280 Solutions

PLAN THAT WORKS

54

39

16

The Entrepreneurs’ Corner

52

Logo Contest

56

18

A Greeting from TPC

Make 2012 The Year That You Keep Your Promises

TPC Photo Caption

34

When Customers Sell for You

CONTEST

46

A Compensation Plan That Works

VAR Profile The Resource Group

59

The List Updated and Ready for You Each Quarter

Out With the In With the

OLD NEW

82

Advertiser Index The Product Experts

Marketing

What could Jesse Byam possibily be thinking about?

22

Simply email your caption to Jenny at Jenny@thepartnerchannel.com. Submissions

Marketing Stickiness

will be judged on creativity, relevance, and sense of humor. The prize for this contest

36

48

Keep it clean folks, because in addition to printing this edition’s winning captions, we’ll also print all the other entries we receive.

Follow the Yellow Brick Road

A publication dedicated to building a community for Partners THEPARTNERCHANNEL.COM | WINTER 2012

Front cover

is two (2) tickets to your local cinema.

Out With the Old, In With the New

5

Table of contents

THEPARTNERCHANNEL.COM | WINTER 2012

Photo caption page

26

The end of each article

Any graphics that have the TPC logo as a main element (note: the hidden logo may be located within that graphic, but it’s not going to be plain-as-day!)

THEPARTNERCHANNEL.COM | SPRING 2013

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LEADERSHIP

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SA LE S

M A R K ETI NG


Leadership Resolve Come to the Determination to Enjoy Leading People Again story by PAM McGEE | illustration by DAVE SWANG

M

aybe you lost your focus as a leader. Maybe you have resolved over and over again not to miss a 1:1 because you are too busy. Maybe you have resolved to fix the seemingly unresolvable conflict between two employees…and have failed. Maybe you are fed up with your boss because you are not getting the coaching you need. Maybe, maybe, maybe…. Regardless of the situation, how do you create determination to clean up the messes that are stopping you from enjoying your job as a people leader? Leading people is a privilege, not an entitlement. Nor should it feel like a ball and chain. Rethink, defrag, and refresh as you capture the true essence of leading people!

RETHINK THE WHY The first step to renew your commitment to leading people again is to remember why you chose to lead people in the first place. Can you think back to the first day you were a new manager? What was exciting to you? Why did you decide to become a people manager? What was it about the management job that attracted you? If you are a business owner, think back to why you hired your first person, second person, third person? Why did you decide to start a company where you would be responsible for people’s livelihood, and in some respect, people’s happiness? Some of you might be saying deep down inside, “Wait a minute – I never wanted to lead people in the first place. I was put in this crappy job because no one else would do it. I started this business and hired people that I thought could do the job without all this direction. I started this business and hired people to help me with my vision, not fill my calendar with meetings on problems, issues, complaints. I took this job because it was the only way I would get promoted and get a raise. I was flattered they asked. I was really good at what I did, and so I got put in charge of other people who were not as good at what I did.” If any of those reasons are why you decided to lead people, I encourage you to maybe rethink your leadership resolve. None of those are bad reasons; however, with the amount of work leading people takes, there has to be a more intrinsic, compelling reason why you want to be the leader. You really have two choices. Your first choice: Face the fact that you might have to tell someone you don’t want to be the manager. That is hard. It takes courage. What it is not – is failure. It is merely utilizing the right skill sets for the right job. Would you think differently if someone in marketing (that everyone probably knew was not a good fit) said, “I would much rather work in the customer service area because marketing is not my strength, but client relationships are.” I am not implying that business owners throw in the towel or managers all quit and become individual contributors. What is implied is making sure we have the right people managing for the right reasons. If you are an owner type that really likes strategy, entrepreneur adventures, shiny balls, and sales, but the people side of change management, performance reviews, coaching, and human resources drag you down or worse yet, is something you avoid entirely, it might be time for you to step aside and hire a COO, or if you are a small company, put some of those decisions in the hands of the most trusted capable people person THEPARTNERCHANNEL.COM | SPRING 2013

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in the business. If you do hand over the reins, be sure to give them the authority to act, and unless it is mission-critical, stay out of their way. If you are a team manager, your second choice is to reremember why you intrinsically want to lead others. Reasons like: Do I have the desire to be a servant to the people? Do I like it when people get the credit and get to stretch themselves beyond my capability? Do I find great reward in helping people reach their potential and beyond? Do I like having the ability to influence people and help coach them? Do I like to manage the budget constraints? Do I like to interpret strategy and help set goals and action plans? Do I like thinking about what I can do next to inspire a team to exceed all customers’ expectations? Do I like to help people sort out problems with each other? According to John Quincy Adams, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”

pregnant pauses, nothing will progress, and your resolve will stay unresolved unless you just start somewhere. Once you start to de-clutter your environment from the defrag that’s dragging the team and yourself down, you will start to feel momentum, speed, and maybe even a sense of agility again. It has to start with the desire to have the hard conversation, and like author Jim Collins said, “Surface the current reality.” Deal with the fallout, but at least do something. Most leaders have a gut feeling that is based on facts, and they know what needs to be done; however, they spend hours and hours worried about the outcome and the emotional response. Although overstated, overdone, and underrated, follow the Nike slogan and “Just do it”. Set a deadline on your personal computer to take care of the issue, and treat it like an appointment with God. You just are not going to move it; you’re going to face it, and you are going to celebrate it when it is done, regardless of outcome.

DEFRAG THE TEAM/COMPANY Once you have a better understanding of why you lead, it is now time to defrag, especially if you feel like your computer does when it needs a good defrag – slow, unmotivated, and ready to crash. It’s time to realign and solve the impossible, unresolvable issue – an employee on the team that can’t be fired because he is the CEO’s nephew. The colleague in another department that just DOESN’T get it and is interfering with your team’s work! A person on your team that is so dang nice, over-the-top nice, but consistently has excuses for not getting the work done! You name it! And once again, you are disappointed in yourself because you WERE going to address these issues, once and for all, and now it is spring and low and behold…nada, no action, nothing. Two things you have to ask yourself: #1. What’s the reasonable work-around solution instead of addressing the issue? You just may not be able to fire the boss’s nephew. With that constraint, instead of trying to control something you can’t, change something that you know won’t get traction. What can you resolve to do? Can you minimize the number of meetings you attend with that person? Can you change your perspective and how you react to the “craziness”? Can you accept that even though it is wrong, it is not going to change, and move on? #2. Do you just have to act? Herbert B. Swope, the first recipient of the Pulitzer Prize for Reporting in 1917, said, “I cannot give you the formula for success, but I can give you the formula for failure, which is, try to please everybody.” My hunch is that you are a “nice” guy and having the difficult conversation doesn’t fit with your nature. What if they don’t like you when you are done “chewing” them out? What if they have an entirely different perspective, and you are wrong (or they think you are wrong)? What if the sky falls and lands in your backyard on top of your dreams? You get the point. Maybe you just have to have the conversation, in a respectful manner and for the right reasons, to resolve the issue. You can’t control how someone reacts to you, but you can control the message, the expectations, and the consequences. Although the conversation will be hard, uncomfortable, and full of 50

SPRING 2013 | THEPARTNERCHANNEL.COM

REFRESH Now that you have had time to adjust your collar and reflect on the real reason why you lead people, and have gotten rid of some, if not all, of the mildew on your team and/or in your company, you may be in a better position to paint a fresh picture. Leading people is a privilege. You get to see the beauty of great people realizing their potential, and you have the quiet satisfaction knowing that you had a positive impact. You get to schedule the meetings and lead a dialogue on how this mighty and powerful team can serve the customer and have an impact on the company’s bottom line and strategic direction. You get to praise someone for a job well done and maybe even get him a little bonus in recognition of his work. You get to take the phone call when an employee is super excited about her big or little win. You get to help someone problem-solve by helping him see what he didn’t originally see or think he was capable of seeing or doing. You get to brag about your team at management meetings, company functions, and social engagements. You get to host fun and funny events to make the workplace a great place to work. You get to pick up an employee when she feels she has failed or didn’t do her best. You get to motivate people and help them see their strengths and their abilities. Research by The Robertson Company indicates that leading is what people want more than anything in your company and on your team. According to this global survey with more than 200 responses from software companies, more than anything, team members want to be respected, cared for, and treated with dignity. As a leader, that is your job. Period. Without that, the rest of the conversation is noise. How could we be tired of leading with all we “get”: to do what will have the greatest impact of all? As Harvey Firestone said, “You get the best out of others when you give the best of yourself.” That is what leading is – a privilege to give your best and get the exceptional. For more information on The Robertson Company survey, contact Bonnie.robertson@robertsoncompany.com.


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MARKETING

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L E A DE R S H I P

SA LE S


story by JENNIFER CULBERTSON | illustration by SETH REXILIUS

W

ith as busy as we are, it’s often hard to keep up with social media marketing. It can seem like a hungry baby that is never satisfied. If you post right now, your audience will be hungry again in a few hours. It is easy to fall behind. But falling behind might result in a disinterested audience, less exposure, and the impression of disorganization. Your social media efforts are almost worthless if they are not offering value, stimulating conversation, and accumulating followers. In order to reduce stress, improve engagement, and hopefully drive new business, you need a solid plan of action. Here are six steps you can take to keep your social media on track:

1

MEASURABLE GOALS Think about what you hope to achieve with your social media activities. What are your top three social media goals, and what’s your plan to help reach them? Are you looking to increase your website traffic, build more awareness, increase your search engine rankings, build your opt-in email list, etc.? You may be tempted to set lofty social media goals, but if you are just getting started, you’ll need to be realistic about what you can achieve as a social media newbie. When setting goals, be sure to factor in available resources – remember social media is time-consuming. You’ll also want to set a realistic timeframe for meeting your goals. Social media experts suggest it will take three to six months before you may see results.

2

KNOW YOUR TARGETS Think about whom are you trying to reach and what online communities are they involved in. Remember that different age groups use the web differently and are often on different sites online. This means you might need to segment your audience and identify different strategies or channels for the various segments. You also need to communicate with messaging that will resonate with your audience. You will want to select content that is targeted to the audience’s specific interests and that they are likely to pass on to others.

3

PRIORITIZE It is simply impossible to be active on all social media sites (LinkedIn, Twitter, SlideShare, Pinterest, Instagram, Reddit, Facebook, Digg, etc.) and still have time left in the day for anything else. Once you have identified who you’re trying to reach, pick a few sites that your target audience uses the most, and stick with those to build a following. Where do your targets frequent? Each site has a different angle. For example: » Digg’s top audience interest is search engine optimization and marketing » One of Reddit’s biggest draws is technology » The top occupations of Google+ users are engineering, development, and design

» 64% of LinkedIn users are there for business growth Once you have picked your, say, top three target sites, you need to keep them all updated. An easy shortcut to simultaneously update all of your social profiles is to link them. For example, if you update on Twitter, your posts can also appear on Facebook and LinkedIn at the same time. This cuts your work greatly and provides consistency across sites. There are many tools that can help you accomplish more with less time. If you need help gathering and automatically sharing content, try Scoop.it, Storify, or Pearltrees. Other social media management systems include HootSuite and TweetDeck.

4

CONTENT Determine appropriate content topics and vehicles that will attract interest and allow you to communicate information. One great way to keep on track is to build an editorial calendar and coordinate it around other marketing activities like trade shows, association meetings, or new product launches. Remember everyone consumes information differently, so be sure to include a mix of content topics from the following: » Blog Posts – Promote your blog on other social media sites as you write about relevant topics such as industry news, new products or services, project work, promotions and technical help. » Press Releases – Even in this age of new media, today’s press releases still help companies get media coverage, and they can also provide tremendous SEO benefits. Be sure to include them in your social media efforts. » Videos – There are a wide range of video formats, and each can be used to draw in different audiences: testimonials, educational, demonstrations, viral. » Special Offers – Product trials, assessments, upgrades, features, and education can be very valuable to certain target markets. » Marketing Campaign Material – Integrate your ongoing marketing campaigns into your social media efforts as another outlet to get your message out and get more bang for your buck. » Outside Resources – Your followers will appreciate being pointed to informative articles about your industry from other sources, and you create goodwill with those to whom you link. It is especially helpful when you are pressed for time.

5

SCHEDULE With so much to do in the day, it’s hard to stay on top of it. Set up times in your day when you will log into your account(s) and update. You can set up reminders in Outlook to stay on task. Remember, if you’re the quarterback of this, you don’t or shouldn’t have to do all the heavy lifting. Lean on internal experts from your team to help out in their areas of expertise. Encourage other staff members to either post directly or pass THEPARTNERCHANNEL.COM | SPRING 2013

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along topics, ideas, and articles. This diversifies perspectives while making your posts more diverse and consistent. Here is a sample updates schedule: Daily: » Check your social media sites twice a day including early in the a.m. and after lunch. Reply to comments, Tweets, messages, and update your statuses. During the Week: » Mondays: Peek into the LinkedIn discussion boards to see if there is a topic or two you can reply to, which can help showcase your expertise. » Tuesdays: Promote a new (or ongoing) offering, promotion, or deal. » Wednesdays: Publish a new blog post. » Thursdays: Look for new clients, colleagues, and friends to connect with to increase your following and expand your network. » Fridays: Check your stats and analytics for the week to see what worked and what didn’t. Additionally, periodically request LinkedIn recommendations from clients and referral sources; for example, after completing a project. Also follow Google Alerts for your company and respond to writers by thanking them or addressing issues.

6

MONITOR While social media tracking and monitoring is an entire topic in itself, you want to make sure at a minimum that you are using analytics tools to identify what content your audiences are responding to and not responding to, and in what ways they are responding. For example ask yourself: » What content is seeing the most views? » What are your audiences “Liking”? » What are they not even reading? » What do they reply to or comment on? » What do they repost? On an ongoing basis, evaluate what content is valuable to them. If you are putting out a lot of content that’s not getting attention, then you need to rework what you are doing. Figure out where you can improve, make changes, and then measure some more. Be sure to revisit the goals you initially developed, and make sure your tactics help you meet what you set out to achieve. Social media is not a magic bullet, but if done correctly and consistently, you will 54

SPRING 2013 | THEPARTNERCHANNEL.COM

start to see results from your efforts. Remember it doesn’t happen overnight, so be patient and persistent. If you follow these tips, you’ll be on the right path to success. Jennifer Culbertson is owner of Looking Glass Marketing and specializes in working with Microsoft VARs and ISVs to build and execute marketing strategies that drive results. With her 19 years of marketing experience within the Microsoft channel, coupled with her understanding of Microsoft Partner needs, she can help take your marketing to the next level. For more information, contact Jennifer at Jennifer@lookingglassmarketing.com, call 614-453-5927, or visit www. lookingglassmarketing.com.


Building Community Around Readiness Helping Microsoft Dynamics速 Partners stay competitive and profitable through competency training and strategic networking opportunities.

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AXPC @ Summit 2013 October 22 - Tampa, FL

AXPartnerConnections.com

CRMPC @ Summit 2013 October 21 - Tampa, FL

CRMPartnerConnections.com

Microsoft Dynamics GP Technical Airlift 2013 Sept. 17-20 - Fargo, ND

GPPC @ Summit 2013 October 22 - Tampa, FL

GPPartnerConnections.com


TPC Photo Caption

CONTEST

John Kazanow and Patrick Doolin were having a little hang out at The Partner Event. What were they bonding over? Cupcakes? The price of gold? Margins? Email your caption to Jenny at Jenny@thepartnerchannel.com. Submissions will be judged on creativity, relevance, and sense of humor. The prize for this contest is two (2) tickets to your local cinema. Keep it clean folks, because in addition to printing this edition’s winning captions, we’ll also print all the other entries we receive.

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ADVERTISER INDEX Adxstudio . . . . . . . . . . . . . . . . . . . .51 Altec. . . . . . . . . . . . . . . . . . . . . . . . . . 8 Ariett Business Solutions . . . . . . .23 AXtension . . . . . . . . . . . . . . . . . . . .44

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Azox, Inc. . . . . . . . . . . . . . . . . . . . . 2 Business Computers Software, Inc. . . . . . . . . . . . . . . .21 Corporate Renaissance Group . . . 6 Data Resolution . . . . . . . . . . . . . . .83 Dynamic Communities . . . . . . . .55 Equisys, Inc. . . . . . . . . . . . . . . . . . .10 EthoTech, Inc.. . . . . . . . . . . . . . . . .84 FASCOR . . . . . . . . . . . . . . . . . . . . .54 HighJump TrueCommerce EDI Solutions . . . . . . . . . . . . . . . . . . .20 Integrity Data . . . . . . . . . . . . . . . . .27 kCentric Technologies . . . . . . . . .38 Liaison Software Corporation. . .57 MetaViewer from MetaďŹ le . . . . . .39 Microsoft Worldwide Partner Conference . . . . . . . . . .15 OneNeck IT Services Corporation. . . . . . . . . . . . . . . . .37 Panatrack. . . . . . . . . . . . . . . . . . . . .45 Solver Inc. . . . . . . . . . . . . . . . . . . . . . 3 Trans-Micro . . . . . . . . . . . . . . . . . .30 Vicinity Manufacturing, Inc. . . . . . 4 WatServ . . . . . . . . . . . . . . . . . . . . . .14 THEPARTNERCHANNEL.COM | SPRING 2013

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CORNER MEMBERS ONLY What types of activities do you enjoy during the spring months? I grew up in ski country between Aspen and Vail, Colorado. I enjoy hitting the slopes to Alpine ski or backcountry mountaineering with friends. If it worked into my schedule, I would do these activities every day.

INTERVIEW

What is your company’s action plan after Convergence New Orleans 2013? RockySoft is strategically focusing on growing our Microsoft Dynamics AX practice. Our plan includes organizational changes to further align with the needs of the Microsoft Dynamics AX marketplace for distribution and manufacturing.

! Congratulations The following Microsoft Dynamics Partners are celebrating their membership anniversary with The Partner Channel this quarter:

2004 APRIL » Brannon Consulting Group, LLC

What are some things your company does to keep track of campaigns, ROI, people management, customers, etc.?

Jeffrey Porter, vice president of business development

I am a member of Vistage, the world’s leading chief executive organization. Vistage helps executives become better leaders, which in turn benefits our employees, clients, and Partners. We utilize Microsoft Dynamics CRM to track the interaction with leads, prospects, follow-up, sales, and our clients. We also use a metric by the name of Net Promoter that assists us in measuring our customers’ experience. The feedback from our clients, through Net Promoter, provides direction for adapting our products, services, and organization to our clients’ needs. All of these things create organizational alignment and overall success for our business.

Why should customers choose RockySoft? RockySoft is a supply chain management software and services company serving mid-market distributors and manufacturers. The company designs products and delivers services and training that help its clients manage their inventory and supply chains. RockySoft’s proven forecasting and replenishment solutions help balance inventory investment and customer service while streamlining forecasting, planning, and procurement for greater productivity.

RockySoft has a proven track record with Microsoft and its Partners, and we’ve been a sound and stable company for more than 14 years. We understand the value proposition Microsoft provides and have earned the trust of many clients over the years. We are first and foremost supply chain practitioners and thoroughly enjoy seeing our customers succeed. We pride ourselves on the positive experience this provides. RockySoft client Mike Mather, a forecast/product management analyst at Bemis Associates Inc. sums up our approach very fittingly: “RockySoft has supply chain grease on its hands.”

What is the most beneficial aspect of The Partner Channel’s membership program for your company and why? The most beneficial aspect of the membership program is the opportunity to read the quarterly magazine. I always look forward to reading The Partner Channel Magazine and find that the content is very interesting, on topic, and easy to read, which makes it all very valuable to our company.

2005 APRIL » EthoTech Inc. » Mekorma » Sherwood Systems

2006 MARCH » InterDyn - BMI

2008 APRIL » Cincom Acquire » HR Services Inc.

2010 MARCH » Accellos, Inc. » Integrity Data APRIL » DynamicPoint Inc.

2011

Members Only Tips and Tricks Conference Call

MAY

Every two months, The Partner Channel hosts a conference call for its members. Each 30-minute call has a specific focus to help continue the success of your business. Calls take place the third Tuesday of every other month at 11 a.m. CT. The call-in number, topic, and presenter information are sent via email prior to the call. Contact Jasmine McNellis (contact info below) to participate in the call.

» Scribe Software

Thank You for Your Membership! Thank you to all of the Microsoft Dynamics Partners who have joined The Partner Channel’s Community. For information on The Partner Channel Membership Program, please contact Jasmine McNellis at 701-526-3531 or Jasmine@thepartnerchannel.com. 58

SPRING 2013 | THEPARTNERCHANNEL.COM

2012 MARCH » Crestwood Associates LLC


Introducing The List MOBILE

Now you can get The List To Go!

Search for the products and services you need with the new Mobile version of The List! Add it to your home screen from: www.thepartnerchannel.com/the-list

Table of Contents Industry...................Page 60 Horizontal................Page 67 Services...................Page 79

The List from The Partner Channel® is your tool for finding the solutions available from Microsoft Dynamics® Partners. Review the various industry, horizontal, and service offerings available and you may just find exactly what you’ve been looking for! The List is unique in that it shares only those solutions and services that work with the Microsoft Dynamics product line. We want you to spend time using the solution, not looking for it. If you have a product or service that you would like included on The List, please contact Jane@thepartnerchannel.com. NOTE: The Partner Channel offers no expressed or implied warranty or guarantee for any of the products included in this directory. Support and quality assurance of these software products and services are solely the responsibility of each Microsoft Dynamics Partner. *Due to the nature of the “classified” format used for The List, Microsoft Dynamics brand guidelines may not have been followed. We encourage Partners NOT to follow the example we are setting!


INDUSTRY

Industry Agriculture

Chemicals

Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 314 REAP - Renewable Energy Agricultural Processing Manage commodity procurement, contracting, settlements, inventory & BI.

BatchMaster Software, Inc. www.batchmaster.com/solutions/dynamicsgp/overview.asp • 949-583-1646 ext. 226 BatchMaster Manufacturing for Microsoft Dynamics GP In-built to Microsoft Dynamics GP, not an integration. Manages formulation, compliance, quality, production & planning for Food, Chemical, Cosmetic, Personal Care, Nutraceutical & Pharmaceutical manufacturers.

Joesoftware Inc. www.joesoftware.com • 780-990-0220 Livestock Accelerator Producer Management and Livestock Movement/Quality Tracking accelerator for Dynamics CRM.

Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Commodity Procurement Manage harvest, hauling, & purchasing of crops, grain, & ďŹ sh. Specify prices by commodity & automate deductions & taxes. Manage unlimited Farmers & Fields and complete 'Delivery Tickets' to become Payables in GP.

Apparel Junction Solutions www.junctionsolutions.com/ products-solutions/junctionmcr-multichannel-retail/ • 303-327-8800 JunctionMCR for MultiChannel Retail End-to-end solution set, available onpremise and on-demand, built into Microsoft Dynamics AX providing fully integrated functionality for customer service, order and inventory management, across all retail channels. Lanham AssociatesŽ www.lanhamassoc.com • 678-379-4200 ext. 105 EDI EDI your way: Cloud, Full-Service, or Complete Control. Total solution including AS2 and VAN for Lower Cost of Ownership. More documents than any other provider for NAV. Great references. Quick startup available.

Automotive AIM Computer Solutions, Inc. www.aimcom.com • 586-439-0300 AIM Vision Automotive supplier industry focused ERP: EDI, AIAG Labels, MMOG/OEE Requirements, PPAP, Blanket Releases, SCM, Mixed Mode, and Repetitive.

Data Masons Software www.datamasons.com • 866-575-1631 Vantage Point EDI for Dynamics Data Masons helps companies leverage EDI into a competitive advantage by providing tight integration with Dynamics, without customizations.

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Axapta

Great Plains

Horizons International www.hzs.com • 800-287-8014 ext. 811 Quality Essentials Suite Quality Mgt. System oers decimal precision, cert. of analysis, non-conformance, material holds, reporting, data export. Integrated to Dynamics, Horizons Manufacturing, also non-integrated application avail.

Vicinity Manufacturing www.vicinitymanufacturing.com • 770-421-2467 Vicinity Written for the process manufacturing industry Vicinity manages formulation, quality control, compliance, production, & planning for Food, Beverage, Chemical, Cosmetic, Personal Care, & Pharmaceutical manufacturers.

Churches and Ministries BGE, Inc. www.bgeinc.net • 877-656-8800 FundVision Powerful fundraising, donor management software for nonproďŹ ts to cultivate prospects; stay in touch with constituents; track campaigns; integrate w/Dynamics GP. Support Check Scanner, CC Processing, web donations.

Construction AXtension www.AXtension.com • +3177 323 2622 AXtension Visual Project Planning Graphical planning of projects, resources and materials.

Consumer Packaged Goods Absolute Value www.absolutevalue-us.com • 678-389-7289 Absolute Value/Lanham Associates Best-ďŹ t formula, demand forecasting & multisite replenishment solution with DRP, collaboration, hub & spoke, drill down visibility. In the cloud or onpremise. Reduce inventory levels and improve customer service.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

Arbela Technologies www.arbelatech.com • 949-291-4777 Industry-Tailored Dynamics AX Solutions With over 100 years of cumulative ERP experience, we have tailored Dynamics AX to ďŹ t the speciďŹ c needs of this industry. Gain from our experience and maximize the return on your AX investment. Business Systems Integrators www.BSIEDI.com • 866-871-2097 EDI BSI provides superior EDI solutions for AX & GP, both on-premise & SaaS.

Data Masons Software www.datamasons.com • 866-575-1631 Vantage Point EDI for Dynamics Data Masons helps companies leverage EDI into a competitive advantage by providing tight integration with Dynamics, without customizations. Demand Solutions www.demandsolutions.com • 800-886-3737 NEW: Demand Solutions Demand Solutions oers aordable, easy-to-use tools for manufacturers and distributors who want to increase forecast accuracy, improve customer service levels and reduce overall inventory to maximize proďŹ ts. Flintfox International Limited www.intfox.com • 404-245-5116 TPM for Dynamics Suite Integrating Trade Promotion Management processes into Dynamics. Sell-side and Buy-side, advanced pricing, planning and execution of deals, promotions, rebates and fees, plus settlement (deductions, claims, payments). HighJump TrueCommerce EDI Solutions www.highjump.com/truecommerce 888-205-1531 ext. 2 HighJump TrueCommerce EDI Solutions HighJump TrueCommerce EDI makes EDI painless with an end-to-end solution that is easy to use, robust, and aordable. TrueCommerce EDI is a Microsoft Gold CertiďŹ ed Partner and certiďŹ ed for Microsoft Dynamics GP. Junction Solutions www.junctionsolutions.com/ products-solutions/junctionfb-foodbeverage/ • 303-327-8800 JunctionFB for Food & Beverage Manufacturers A “Field to Forkâ€? solution set built into Microsoft Dynamics AX, providing 360-degree visibility of the entire value chain, available on-premise or on-demand.

Customer Relationship Management

Retail Management System

Lanham AssociatesŽ www.lanhamassoc.com • 678-379-4200 ext. 105 ACE - Advanced Commerce ERP EDI, ASN, Ship/Carrier Manifest, Labels, Bar-Coding, TP Compliance, WMS, Fcst & Replenishment. Highest quality in one total solution rather than 7 disparate ones. 88,000+ users worldwide. Unprecidented visibility. Lanham AssociatesŽ www.lanhamassoc.com • 678-379-4200 ext. 105 EDI EDI your way: Cloud, Full-Service, or Complete Control. Total solution including AS2 and VAN for Lower Cost of Ownership. More documents than any other provider for NAV. Great references. Quick startup available. RockySoft www.RockySoft.com • 970-493-0868 ext. 105 Inventory Management and Supply Chain Planning Pack Light Inventory Mgmt SuiteForecasting, Inventory Mgmt, Purchase Order Planning, Vendor Lead Time Mgmt, Retail Store Planning and S&OP.

Cross Industry Solution Arbela Technologies www.arbelatech.com • 949-291-4777 Centralization Solutions For Dynamics AX Arbela's Master Data Centralization for Dynamics AX introduces the Universal Company concept which holds and manages the enterprise-wide master data for sharing across multiple companies. Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 NEW: Box4Dox Cloud Automation Service for Documents & Transactions New breakthrough Windows Azure Cloud Service that automatically processes your documents & transactions - AP Invoices, contracts, expense receipts etc with zero employee involvement.

Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 Ariett Purchase to Pay and Travel & Expense Requisition, Purchase Order Management, AP Invoice Automation with Document Manager, Expense Reporting with integrated Corporate & Personal Credit Cards, Cloud or On Premise. AssureSign LLC www.assuresign.com • 407-670-0400 AssureSign Electronic Signature Software Integrated cloud or on-premise enterprise class Electronic Signatures.

Point of Sale


Bottomline Technologies www.bottomline.com/Transform_Filer_ for_Sharepoint • 800-472-1321 Transform Filer for SharePoint A powerful, easy-to-use document storage and retrieval solution for SharePointÂŽ. Index and ďŹ le paper or electronic documents from any business application with a single click.

Bottomline Technologies www.bottomline.com/TransformAP_ for_Sharepoint • 800-472-1321 TransformŽ AP SharePointŽ-based AP automation solution for capture, approval workow & reporting plus integration to Microsoft Dynamics. Streamlines AP processes, reduces processing costs & increases visibility.

D&B (Dun & Bradstreet) www.dnb.com/crmug • 952-393-3773 NEW: D&B360 for Microsoft Dynamics D&B360 integrates with Dynamics CRM, giving users access to continually updated business data on 215M+ companies and 100M+ professional contacts, and includes real-time feeds from LinkedIn, Twitter, and others. Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Advanced SmartList Enhanced analysis of SmartList data. Ad-hoc reports & queries on the y. Sort, ďŹ lter & re-order columns easily. Sum groups of info fast. EthoTech, Inc. www.ethotech.com • 678-384-7500 ext. 1 Commission Plan Stop ďŹ ghting with Excel spreadsheets & meaningless reports to calculate & pay commissions, bonuses, royalties, or other types of compensation. Automate your entire compensation process right inside of Dynamics GP.

JAT Computer Consulting, Inc. www.jatnet.com/JPI.htm 888-525-8874 ext. 462 JAT Payroll Interface (JPI) JPI is a bi-directional integration linking GP HRM and ADP payroll. kCentric Technologies Inc www.k-ecommerce.com • 514-973-2510 ext. 2 k-eCommerce ecommerce solution B2C, B2B, Customer service, SEO, CMS, Seamless real time integration to Dynamics AX, GP, NAV, SL, CRM, Cloud based, International. KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 Development - Microsoft Dynamics GP 13 yrs developing GP customizations (Dexterity, .Net), Source Code Developers, Sub-contractor rates to other resellers. Liaison Software Corp www.liaisonsc.com • 714-543-9877 ext. 201 Liaison Messenger EDD Batch print, e-mail, fax, ftp, convert, burst, collate, route, all Forms, EFTs, Direct Deposits, and Reports to customers, vendors, employees, etc directly from Microsoft Dynamics. Supports SSRS,Crystal, & Dexterity.

Solver www.solverusa.com • 310-691-5300 Solver - BI360 Both Excel & Web-based Financial & Operational Reporting, Budgeting, Dashboards, & a pre-conďŹ gured Data Warehouse w/ direct integration to Microsoft Dynamics. V-Technologies, LLC www.vtechnologies.com • 800-462-4016 StarShip Shipping Software Integrated shipping for small parcel and LTL; supports UPS, FedEx, DHL, USPS (Endicia), OnTrac, Freightquote, YRC and more.

WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 Dynamics GP PowerPack Over 80 Enhancements to GP, based upon customer requests. Enhances virtually every part of the GP System. Make GP more intuitive, easier to use!

Education Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Advanced GL Close Adds multiple GL segment selection capability during year-end close.

Finance/Banking Business Computers Software, Inc. www.business-computers.com • 303-494-9390 Time Matrix Time Matrix is a Time Clock for Dynamics GP. It can integrate with PR, HR, RM, SOP, PA, Manf, WennSoft or Horizons. It can use a touch screen monitor, magnetic card reader, bar code scanner or ďŹ nger print reader. Business Systems Integrators www.BSIEDI.com • 866-871-2097 EDI BSI provides superior EDI solutions for AX & GP, both on-premise & SaaS. COGEP Inc. www.cogep.com • 877-424-2503 GUIDE Ti ™ / Totally Integrated Maintenance Software Best-of-breed CMMS/EAM Guide Ti from COGEP. This complete solution integrates seamlessly into Dynamics GP, AX and NAV. Guide Ti helps maintenance sta control maintenance activities involving strategic assets. Datahaven for Dynamics www.datahaven4dynamics.com • 757-222-2000 Datahaven for Dynamics Datahaven is the only scanning, OCR, and workow solution natively embedded—not simply integrated—throughout the Microsoft Dynamics user experience and available to non-Dynamics users from Microsoft Outlook.

EthoTech, Inc. www.ethotech.com • 678-384-7500 ext. 1 Next Numeric Collection Auto-generate your master record IDs (i.e. Customers, Vendors, Items, Fixed Assets, etc.); as well as transaction batch IDs. EthoTech, Inc. www.ethotech.com • 678-384-7500 ext. 1 Customer Service Collection Enhance SOP: check for duplicate PO's; assign credit limit process holds; move sales docs between batches; print shipping labels; show apply info on SOP docs; view unallocated inventory & expected receipt dates. ImageTag, Inc. www.imagetag.com • 480-753-9300 KwikTag Document Mgmt & Workow for Dynamics Powerful. Practical. Proven. KwikTag by ImageTag makes document and business process management a reality – without breaking your budget. Integrated Software, Inc. www.isiusa.com • 321-984-1986 Request For Quote Create RFQs. Save Vendor responses. Auto-create PO's and Sales Quotes. ITDP Solutions Limited www.itdp-solutions.com • +44 8453 721 960 popXML eDocument exchange automation solution for POP in Dynamics GP. ITDP Solutions Limited www.itdp-solutions.com • +44 8453 721 960 dotStore eCommerce Complete eCommerce solution for B2B/B2C and iPhone/Android devices.

KEY:

Axapta

Great Plains

Navision

Solomon

PaperSavePro www.PaperSavePro.com • 877-727-3799 PaperSavePro PaperSavePro™ is a CertiďŹ ed for Microsoft Dynamics document management and electronic workow solution that eliminates inherent risks and ineďŹƒciencies associated with paper.

www.paramounttechnologies.com 248-960-0909 WorkPlace eProcurement Includes PunchOut, Check Request, Budget Compliance, RFQ, Requisition, PO Generation, Receiving, Invoice Matching & Vendor Contract Compliance.

Professional Advantage www.profad.com • 701-235-2363 Company Data Archive (CDA) Easily archive data from your live Dynamics GP company to a historical company. Reduce hardware costs, increase Dynamics GP performance and eliminate clutter in inquires and reports with CDA. Sandler*Kahne Software www.sksoft.com/products/dynamics_ax/ eBankingAX.php • 301-963-7300 ext. 117 NEW: The eBanking Suite for Dynamics AX Positive Pay, eBankRec, AR eSettlement w/ Lockbox, APEFT, AREFT, Wires.

Retail Management System

www.assuresign.com • 407-670-0400 AssureSign Electronic Signature Software Integrated cloud or on-premise enterprise class Electronic Signatures.

Food and Beverage

Paramount Technologies

Customer Relationship Management

AssureSign LLC

Absolute Value www.absolutevalue-us.com • 678-389-7289 Absolute Value/Lanham Associates Best-ďŹ t formula, demand forecasting & multisite replenishment solution with DRP, collaboration, hub & spoke, drill down visibility. In the cloud or onpremise. Reduce inventory levels and improve customer service. Appolis www.appolis.com • 612-343-0404 WithoutWireTM Warehouse Appolis WithoutWire™ Warehouse Management Solution provides fully integrated traceable lot tracked inventory for Manufacturers and Distributors. Arbela Technologies www.arbelatech.com • 949-291-4777 Arbela Technologies With over 100 years of cumulative ERP experience, we have tailored Dynamics AX to ďŹ t the speciďŹ c needs of this industry. Gain from our experience and maximize the return on your AX investment.

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INDUSTRY

Bottomline Technologies www.bottomline.com/createform_AX 800-472-1321 Create!formÂŽ Complete document & payment automation. Customize & deliver Dynamics AX output, including MICR checks. Easily reformat data, building "intelligent forms" for print, fax, email, archive or web.


INDUSTRY

ASC Software www.ascsoftware.com • 937-429-1428 ASCTrac Award winning, scalable, Warehouse Management Solutions (WMS) designed to support the demanding requirements of Distribution, Manufacturing and 3PL operations, covering the entire Supply Chain cycle.

AxSource Infotech Inc. www.AxSourceInfotech.com • 905-854-6059 NEW: Dynamics AX for Food & Beverage Process Mfg solution tightly integrated with Traceability, Catch Weight, Formula, Food Safety & Regulatory Compliance. Visit www.AxoLOGIX.com for Real-time WMS & www.AxoQCS.com for automating Food Safety such as GFSI. BatchMaster Software, Inc. www.batchmaster.com/solutions/dynamicsgp/overview.asp • 949-583-1646 ext. 226 BatchMaster Manufacturing for Microsoft Dynamics GP In-built to Microsoft Dynamics GP, not an integration. Manages formulation, compliance, quality, production & planning for Food, Chemical, Cosmetic, Personal Care, Nutraceutical & Pharmaceutical manufacturers.

Beck Consulting www.bcfooderp.com • 800-456-1970 ext. 110 bcFood Built for the food industry, provides: Process, Batch and Discrete Production, Quality, WMS & Mobile, Compliance, Allergen Control, Import/Export, BI, Promotions, Trade and EDI.

Blue Horseshoe www.supplychaindynamicsax.com 317-573-2583 Supply Chain Suite for Dynamics AX Unlike other solutions, Supply Chain Suite embeds industry-speciďŹ c functionality directly into the business layer of Dynamic AX’s architecture. Increase revenue, proďŹ t margins and asset utilization.

Flintfox International Limited www.intfox.com • 404-245-5116 TPM for Dynamics Suite Integrating Trade Promotion Management processes into Dynamics. Sell-side and Buy-side, advanced pricing, planning and execution of deals, promotions, rebates and fees, plus settlement (deductions, claims, payments). HighJump TrueCommerce EDI Solutions www.highjump.com/truecommerce 888-205-1531 ext. 2 HighJump TrueCommerce EDI Solutions HighJump TrueCommerce EDI makes EDI painless with an end-to-end solution that is easy to use, robust, and aordable. TrueCommerce EDI is a Microsoft Gold CertiďŹ ed Partner and certiďŹ ed for Microsoft Dynamics GP. Horizons International www.hzs.com • 800-287-8014 ext. 811 Quality Essentials Suite Quality Mgt. System oers decimal precision, cert. of analysis, non-conformance, material holds, reporting, data export. Integrated to Dynamics, Horizons Manufacturing, also non-integrated application avail. Junction Solutions www.junctionsolutions.com/ products-solutions/junctionfb-foodbeverage/ • 303-327-8800 JunctionFB for Food & Beverage Manufacturers A “Field to Forkâ€? solution set built into Microsoft Dynamics AX, providing 360-degree visibility of the entire value chain, available on-premise or on-demand. Lanham AssociatesÂŽ www.lanhamassoc.com • 678-379-4200 ext. 105 Supply Chain Solutions High quality Supply Chain solutions built inside NAV: Shipping, Forecasting/ Replenishment, WMS & EDI Compliance. More than 1700 companies live. MetaďŹ le Information Systems, Inc. www.metaviewer.com • 507-286-9232 MetaViewer Paperless ERP for Microsoft Dynamics Enhance your AX, GP, NAV & SL solutions by adding integrated scanning, OCR, eInvoicing, workow, and AP/AR Automation.

RockySoft www.RockySoft.com • 970-493-0868 ext. 105 Inventory Management and Supply Chain Planning Pack Light Inventory Mgmt SuiteForecasting, Inventory Mgmt, Purchase Order Planning, Vendor Lead Time Mgmt, Retail Store Planning and S&OP.

Vicinity Manufacturing www.vicinitymanufacturing.com • 770-421-2467 Vicinity Written for the process manufacturing industry Vicinity manages formulation, quality control, compliance, production, & planning for Food, Beverage, Chemical, Cosmetic, Personal Care, & Pharmaceutical manufacturers.

Government Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Advanced GL Close Adds multiple GL segment selection capability during year-end close. Thomson Reuters, Tax and Accounting - Government tax.thomsonreuters.com/grm • 866-471-2900 Government Revenue Management (GRMŽ) Providing Government Revenue Management Solutions.

Government Contracting

Unanet Technologies www.unanet.com • 703-689-9440 Unanet Project Portfolio Resource planning, time/expense tracking & project accounting for GP/SL.

Healthcare Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 Ariett Purchase to Pay and Travel & Expense Requisition, Purchase Order Management, AP Invoice Automation with Document Manager, Expense Reporting with integrated Corporate & Personal Credit Cards, Cloud or On Premise. Computer Information Enterprises

Business Systems Integrators www.BSIEDI.com • 866-871-2097 EDI BSI provides superior EDI solutions for AX & GP, both on-premise & SaaS. Demand Solutions www.demandsolutions.com • 800-886-3737 NEW: Demand Solutions Demand Solutions oers aordable, easy-to-use tools for manufacturers and distributors who want to increase forecast accuracy, improve customer service levels and reduce overall inventory to maximize proďŹ ts.

KEY:

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Axapta

Great Plains

Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Sales Management Sales Management for Food Manufactures w/workow, automated email & status change, conďŹ gurable UI's, catch-weight, multi item UOM, & Price Lists. Integrated w/BluWare logistics, freight, promotions, & commissions.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

www.compinfo.com • 949-263-0910 ImageLink ImageLink is a seamless, fully integrated document management solution designed for users of Microsoft Dynamics SL and Microsoft Dynamics GP who desire to reduce the amount of paper within their organization.

Kronos Incorporated www.kronos.com • 800-225-1561 Workforce CentralÂŽ Suite Seamlessly integrates with Microsoft Dynamics to completely automate the essential timekeeping, human resources and ďŹ nancial processes. Paramount Technologies www.paramounttechnologies.com 248-960-0909 WorkPlace for Healthcare Drive down costs & control purchases in your material mgmt process in single & multi-site facilities, from Requisition through Invoice Automation. Sierra Workforce Solutions www.sierraws.com • 800-822-0973 Sierra Workforce Solutions Time & labor management solutions optimizing productivity and data integration for payroll, HR & job costing using biometrics, badge, WEB or PC based time clocks. Includes employee manager self service.

Hgh Tech and Electronics

Cincom Systems, Inc acquire.cincom.com • 800-224-6266 Cincom Acquire Smart conďŹ gure, price, quote + Microsoft Dynamics CRM. Making complex selling simple. See us at Convergence booth #717. Outsmart. Outsell. Experlogix, Inc. www.experlogix.com • 805-504-9729 ext. 707 Experlogix ConďŹ gurator for Microsoft Dynamics CRM & ERP Experlogix ConďŹ gurators meets the demands of today’s competitive marketplace by simplifying the process of selling customized products, accelerating proposal development times and increasing quote-to-order ratios. QBD Systems www.qbdsys.com • 800-743-9003 Universal PLM Integration Integration w/ PLM s/w incl. Agile, Arena, Aras, Solidworks EPDM & more.

Industrial Equipment Experlogix, Inc. www.experlogix.com • 805-504-9729 ext. 707 Experlogix ConďŹ gurator for Microsoft Dynamics CRM & ERP Experlogix ConďŹ gurators meets the demands of today’s competitive marketplace by simplifying the process of selling customized products, accelerating proposal development times and increasing quote-to-order ratios.

Integrated Software, Inc. www.isiusa.com • 321-984-1986 Health Care Management Billing and Financial Mangement for Home Health and Long Term Care.

Customer Relationship Management

Retail Management System

Point of Sale


Insurance AssureSign LLC www.assuresign.com • 407-670-0400 AssureSign Electronic Signature Software Integrated cloud or on-premise enterprise class Electronic Signatures.

Labor Unions Micro Force www.micro-force.com • 631-421-1030 ext. 302 LM2 Reporting System for Labor Unions who use GP LM2 MODULE for GP. Comply with LM2 year end reporting while processing GP transactions eortlessly. Permits changes to LM2 trxs after posted. Creates the electronic ďŹ le for DOL. Best solution for Unions since 2005.

Manufacturing

Arbela Technologies www.arbelatech.com • 949-291-4777 Arbela Technologies With over 100 years of cumulative ERP experience, we have tailored Dynamics AX to ďŹ t the speciďŹ c needs of this industry. Gain from our experience and maximize the return on your AX investment. Armanino www.amllp.com/microsoft-dynamics 925-790-2600 NEW: Armanino A Gold CertiďŹ ed ERP/CRM Partner, we provide award-winning implementation and support for Dynamics to meet your industry-speciďŹ c needs. ASC Software www.ascsoftware.com • 937-429-1428 ASCTrac Award winning, scalable Warehouse Management Solutions & MFG operations.

Life Sciences Armanino www.amllp.com/microsoft-dynamics 925-790-2600 NEW: Armanino A Gold CertiďŹ ed ERP/CRM Partner, we provide award-winning implementation and support for Dynamics to meet your industry-speciďŹ c needs.

Maintenance Management

COGEP Inc. www.cogep.com • 877-424-2503 GUIDE Ti ™ / Totally Integrated Maintenance Software Best-of-breed CMMS/EAM Guide Ti from COGEP. This complete solution integrates seamlessly into Dynamics GP, AX and NAV. Guide Ti helps maintenance sta control maintenance activities involving strategic assets. eRPortal Software Group LLC www.erportalsoftware.com • 413-233-5404 eRPortal CMMS Software Suite The eRPortal Software Group provides high performance, web-enabled, Asset Management, Maintenance Management, and Materials Tracking software solutions for managing strategic assets and operations.

KEY:

Axapta

Great Plains

AxSource Infotech Inc. www.AxSourceInfotech.com • 905-854-6059 NEW: Dynamics AX for Manufacturing Experts in Discrete & Process integrated to WMS. Visit www.AxoLOGIX.com for Real-time WMS and www.AxoQCS.com for quality, safety & compliance. AXtension www.AXtension.com • +3177 323 2622 AXtension Advanced Production Production insight and control on the shop oor.

AXtension www.AXtension.com • +3177 323 2622 AXtension Visual Project Planning Graphical planning of projects, resources and materials. BatchMaster Software, Inc. www.batchmaster.com/solutions/dynamicsgp/overview.asp • 949-583-1646 ext. 226 BatchMaster Manufacturing for Microsoft Dynamics GP In-built to Microsoft Dynamics GP, not an integration. Manages formulation, compliance, quality, production & planning for Food, Chemical, Cosmetic, Personal Care, Nutraceutical & Pharmaceutical manufacturers.

Navision

Solomon

Beck Consulting www.bcfooderp.com • 800-456-1970 ext. 110 bcFood Built for the food industry, provides: Process, Batch and Discrete Production, Quality, WMS & Mobile, Compliance, Allergen Control, Import/Export, BI, Promotions, Trade and EDI.

Cincom Systems, Inc acquire.cincom.com • 800-224-6266 Cincom Acquire Smart conďŹ gure, price, quote + Microsoft Dynamics CRM. Making complex selling simple. See us at Convergence booth #717. Outsmart. Outsell.

COGEP Inc. www.cogep.com • 877-424-2503 GUIDE Ti ™ / Totally Integrated Maintenance Software Best-of-breed CMMS/EAM Guide Ti from COGEP. This complete solution integrates seamlessly into Dynamics GP, AX and NAV. Guide Ti helps maintenance sta control maintenance activities involving strategic assets. Computer Information Enterprises www.compinfo.com • 949-263-0910 ImageLink ImageLink is a seamless, fully integrated document management solution designed for users of Microsoft Dynamics SL and Microsoft Dynamics GP who desire to reduce the amount of paper within their organization. Demand Solutions www.demandsolutions.com • 800-886-3737 NEW: Demand Solutions Demand Solutions oers aordable, easy-to-use tools for manufacturers and distributors who want to increase forecast accuracy, improve customer service levels and reduce overall inventory to maximize proďŹ ts.

eNSYNC Solutions, Inc. www.ScanWorkX.com • 913-647-8640 ScanWorkX for Dynamics AX Extend Dynamics AX to nearly any mobile device. More than 75 standard DAX functions with and without barcoding. Custom transactions available. Experlogix, Inc. www.experlogix.com • 805-504-9729 ext. 707 Experlogix ConďŹ gurator for Microsoft Dynamics CRM & ERP Experlogix ConďŹ gurators meets the demands of today’s competitive marketplace by simplifying the process of selling customized products, accelerating proposal development times and increasing quote-to-order ratios.

Customer Relationship Management

Retail Management System

Feed Management Systems www.feedsys.com • 763-560-8139 Feed Mill Manager Integrated formulation and operations solutions for feed manufacturers. Genius Solutions www.geniuserp.com • 877-987-6005 Genius Manufacturing Genius Solutions provides ETO, MTO, custom, discrete manufacturing solutions. Aordable, Easy to Use & Learn. Has integration with CAD. HighJump TrueCommerce EDI Solutions www.highjump.com/truecommerce 888-205-1531 ext. 2 HighJump TrueCommerce EDI Solutions HighJump TrueCommerce EDI makes EDI painless with an end-to-end solution that is easy to use, robust, and aordable. TrueCommerce EDI is a Microsoft Gold CertiďŹ ed Partner and certiďŹ ed for Microsoft Dynamics GP. Kronos Incorporated www.kronos.com • 800-225-1561 Workforce CentralÂŽ Suite Seamlessly integrates with Microsoft Dynamics to completely automate the essential timekeeping, human resources and ďŹ nancial processes. Lanham AssociatesÂŽ www.lanhamassoc.com • 678-379-4200 ext. 105 AFP (Advanced Forecasting and Procurement) for Manufacturing Enables just-in-time production purchasing via comparing component time-phased demand to dynamic vendor lead-time. Inventory items as components or supply them as products for customers. Gain visibility & control. Liaison Software Corp www.liaisonsc.com • 714-543-9877 ext. 201 Liaison Messenger EDD Batch print, e-mail, fax, ftp, convert, burst, collate, route, all Forms, EFTs, Direct Deposits, and Reports to customers, vendors, employees, etc directly from Microsoft Dynamics. Supports SSRS,Crystal, & Dexterity. Maximum Business Solutions www.maximum-business.com • 810-458-4536 NEW: MobileAX MobileAX was developed to take advantage of the power of WMS inside of AX, but add mobility, accuracy, and real time entry. No more database synchronizing, new learning curves, or months of implementation. Just ADC.

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INDUSTRY

Horizons International www.hzs.com • 800-287-8014 ext. 811 Quality Essentials Suite Quality Mgt. System oers decimal precision, cert. of analysis, non-conformance, material holds, reporting, data export. Integrated to Dynamics, Horizons Manufacturing, also non-integrated application avail.


INDUSTRY

MetaďŹ le Information Systems, Inc. www.metaviewer.com • 507-286-9232 MetaViewer Paperless ERP for Microsoft Dynamics Enhance your AX, GP, NAV & SL solutions by adding integrated scanning, OCR, eInvoicing, workow, and AP/AR Automation. Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Sales Order Complete web Sales Order w/workow, automated email & status change, conďŹ gurable UI's, catch-weight, multi item UOM, & added Price List features. Integrated w/BluWare logistics, freight, promotions, & commissions. Radley Corporation www.radley.com/MSDynamicsAX/ 616-554-9060 NEW: Radley Barcoding and EDI Solutions Enterprise-class EDI, Barcode Data Collection, Materials Management, across industries worldwide: Barcode Label License Plating, PLC/Machine Integration, Traceability, Asset Mgmt, Inventory Control, Labor Tracking.

Sierra Workforce Solutions www.sierraws.com • 800-822-0973 Sierra Workforce Solutions Time & labor management solutions optimizing productivity and data integration for payroll, HR & job costing using biometrics, badge, WEB or PC based time clocks. Includes employee manager self service.

Vicinity Manufacturing www.vicinitymanufacturing.com • 770-421-2467 Vicinity Written for the process manufacturing industry Vicinity manages formulation, quality control, compliance, production, & planning for Food, Beverage, Chemical, Cosmetic, Personal Care, & Pharmaceutical manufacturers.

WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 Manufacturing PowerPack A suite of enhancements for GP Manufacturing. Tighter integration and added functionality between GP Core Modules and Manufacturing. WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 LeanMFG Complete manufacturing suite for smaller GP manufacturers, or those whose processes include Disassembly, Batch, or Multi-product production. KEY:

64

Axapta

Great Plains

Media and Entertainment

Paramount Technologies

Printing/Converting

Eclipse Computing, Inc www.royaltyandrights.com 201-746-6255 ext. 201 Royalty and Rights Management System for Dynamics GP For managing intellectual property, controls all phases of royalty accounting including Contracts, Accruals, Payments & Revenue Recognition.

www.paramounttechnologies.com 248-960-0909 WorkPlace for Non-ProďŹ ts GL Distributions, Budgets, Audit Trails, Requisition & Expense.

Computer Productivity Services Inc.

KORE Software www.KOREsoftware.com • 480-240-5662 KORE ProSports™ More teams in the NFL, MLB, NBA & NHL use KORE than any other software. CRM for sponsorships, ticket sales, premium seating & media traďŹƒcking.

KORE Software www.KOREsoftware.com • 480-240-5662 KORE MediaPitch™ KORE MediaPitch™ is the media industry’s leading platform for transforming a generic CRM into a media sales powerhouse. United ERP, LLC www.unitederp.com • 201-567-6315 Royalty Accounting Software AXIP monitors your Royalty Lifecycle from contracts, product dvlpmt approvals, automatic royalty calculations, compliance checking w/audit tracking, automated statement reporting, forecasting & business intelligence.

Non-Profit Organizations Accounting System Integrators www.asillc.com • 203-239-7740 Non ProďŹ t Plus Fund and Grant Management, Encumbrance and Due to/from Fund Accounting. Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 Ariett AP Invoice Automation & Document Manager AP Invoice Automation, Document Manager, Intercompany Processing, 1099, Cloud Box4Dox AP Invoice Automation Service, WennSoft, Olympic Project, MEM. BGE, Inc. www.bgeinc.net • 877-656-8800 FundVision Powerful fundraising, donor management software for nonproďŹ ts to cultivate prospects; stay in touch with constituents; track campaigns; integrate w/Dynamics GP. Support Check Scanner, CC Processing, web donations. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Advanced GL Close Adds multiple GL segment selection capability during year-end close.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

Sierra Workforce Solutions www.sierraws.com • 800-822-0973 Sierra Workforce Solutions Time & labor management solutions optimizing productivity and data integration for payroll, HR & job costing using biometrics, badge, WEB or PC based time clocks. Includes employee manager self service.

Unanet Technologies www.unanet.com • 703-689-9440 Unanet Project Portfolio Resource planning, time/expense tracking & project accounting for GP/SL.

Oil and Gas Computer Information Enterprises www.compinfo.com • 949-263-0910 ImageLink ImageLink is a seamless, fully integrated document management solution designed for users of Microsoft Dynamics SL and Microsoft Dynamics GP who desire to reduce the amount of paper within their organization. Joesoftware Inc. www.joesoftware.com • 780-990-0220 Remote Inventory Accelerator Web-based self-service application for tracking customer inventory stored at your site.

http://cps.ďŹ nancial.oďŹƒcelive.com/ PrintManagement.aspx • 905-847-7746 CPS - Production Management for Labels and Flexible Packaging Estimates, Order Management, Scheduling, Shop Floor, Job costing.

Professional Services

AXtension www.AXtension.com • +3177 323 2622 NEW: AXtension Project Cost Control Insight into budget, registration, forecast and control of your projects in one single view. AXtension www.AXtension.com • +3177 323 2622 AXtension Visual Project Planning Graphical planning of projects, resources and materials. ITDP Solutions Limited www.itdp-solutions.com • +44 8453 721 960 Project Budget Manager for Business Portal Web BP - Manage Templates,Contracts, Projects,Budgets & Resources for GP. JOVACO Solutions Inc. www.jovaco..com • 888-988-3535 ext. 117 JOVACO Project Suite Project accounting for professional service ďŹ rms to manage projects through web-based time & expense and resource mgmt modules. Top features: extensive reporting, multi-company & interdepartmental capabilities.

Pharmaceuticals Armanino www.amllp.com/microsoft-dynamics 925-790-2600 NEW: Armanino A Gold CertiďŹ ed ERP/CRM Partner, we provide award-winning implementation and support for Dynamics to meet your industry-speciďŹ c needs. ASC Software www.ascsoftware.com • 937-429-1428 ASCTrac Award winning, scalable, Warehouse Management Solutions (WMS) designed to support the demanding requirements of Distribution, Manufacturing and 3PL operations, covering the entire Supply Chain cycle.

Professional Advantage www.profad.com • 701-235-2363 1Sta for Microsoft Dynamics 1Sta provides an end-to-end solution for staďŹƒng organizations from resume parsing to generating ďŹ nancial statements. One solution your sales, recruiters and ďŹ nancial sta can all use.

Unanet Technologies www.unanet.com • 703-689-9440 Unanet Project Portfolio Resource planning, time/expense tracking & project accounting for GP/SL.

Poperty Management

AxSource Infotech Inc. www.AxSourceInfotech.com • 905-854-6059 NEW: Dynamics AX Solution for Pharmaceutical-AxoPHARM Computer System Validation (CSV), GxP, 21 CFR Part 11 Compliance. Manage compliance & validation along with your Dynamics implementation by utilizing our toolkits for FDA & Health Canada compliance. www.AxoPHARM.com

Customer Relationship Management

Retail Management System

Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Invoice Cloud for Dynamics GP Provides online invoice processing branded for each billing entity. DFC Consultants, Ltd www.dfcconsultants.com • 701-281-6112 DFC Housing Property Mgmt for GP; work orders, certiďŹ cations and rent calculations.

Point of Sale


Publishing

Rentals Open Door Technology www.opendoor.ca • 403-777-2410 Rental Management Instantly check rental equipment availability, deďŹ ne exible rental terms, rent or sell inventory/ďŹ xed assets, access to real-time rental & billing information, ag returning assets for maintenance and much more.

Restaurant

Restaurant365 www.restaurant365.net • 866-216-0183 Restaurant365 SAAS Marketing, Catering, Operations (prime cost), Acctg, POS Integration.

Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba360 Matrix Inventory Manage apparel or any inventory identiďŹ ed by groups of attributes. DeďŹ ne items by attribute types & pricing by attribute values. Transaction entry in SOP & POP via attribute grids. Fully compatible with Dynamics GP.

Arbela Technologies www.arbelatech.com • 949-291-4777 Arbela Technologies With over 100 years of cumulative ERP experience, we have tailored Dynamics AX to ďŹ t the speciďŹ c needs of this industry. Gain from our experience and maximize the return on your AX investment.

Avalara, Inc. www.avalara.com • 877-780-4848 AvaTax for Sales Tax Automation Automate and eliminate the complexity of sales tax management with AvaTax. A cloud-based sales and use tax calculation, exemption certiďŹ cate management, ďŹ lling and remittance solution for Microsoft Dynamics.

Axapta

Great Plains

Professional Advantage www.profad.com • 701-235-2363 Retail Analytics (RA) and Merchandise Planning (MP) Easily analyze Microsoft RMS sales, inventory levels, and purchasing with Retail Analytics. Add Merchandise Planning to provide sophisticated store replenishment and merchandising along with open-to-buy capabilities.

www.k-ecommerce.com • 514-973-2510 ext. 2 k-eCommerce ecommerce solution B2C, B2B, Customer service, SEO, CMS, Seamless real time integration to Dynamics AX, GP, NAV, SL, CRM, Cloud based, International. Kronos Incorporated www.kronos.com • 800-225-1561 Workforce CentralÂŽ Suite Seamlessly integrates with Microsoft Dynamics to completely automate the essential timekeeping, human resources and ďŹ nancial processes.

www.metaviewer.com • 507-286-9232 MetaViewer Paperless ERP for Microsoft Dynamics Enhance your AX, GP, NAV & SL solutions by adding integrated scanning, OCR, eInvoicing, workow, and AP/AR Automation. nChannel www.nchannel.com • 800-406-8217 ext. 300 Multi-Channel Management Platform Connect existing ERP, ecommerce, and POS systems in minutes! Cloud-based solution for distributors, suppliers and retailers managing many systems to support sales channels and drop ship programs. Free 30 day trial. Panatrack, Inc. www.panatrack.com • 262-646-3590 PanatrackerGP Mobile Sales Adding mobile sales order data capture and delivery conďŹ rmation to GP. Panatrack, Inc. www.panatrack.com • 262-646-3590 ext. 112 PanatrackerGP for Inventory Management Adding barcode and mobile technology to GP for Inventory Management. Streamline basic inventory tracking or scale to a robust embedded Warehouse Management solution. Professional Advantage www.profad.com • 701-235-2363 RMS ConnectPro Real time inventory level integration between Dynamics RMS and Dynamics GP. Allows automatic communication ow between retail stores, headquarters and the ďŹ nance department.

Navision

Solomon

Professional Advantage www.profad.com • 701-235-2363 1Sta for Microsoft Dynamics 1Sta provides an end-to-end solution for staďŹƒng organizations from resume parsing to generating ďŹ nancial statements. One solution your sales, recruiters and ďŹ nancial sta can all use.

Transportation

kCentric Technologies Inc

MetaďŹ le Information Systems, Inc.

Retail

KEY:

Junction Solutions www.junctionsolutions.com/ products-solutions/junctionmcr-multichannel-retail/ • 303-327-8800 JunctionMCR for MultiChannel Retail End-to-end solution set, available onpremise and on-demand, built into Microsoft Dynamics AX providing fully integrated functionality for customer service, order and inventory management, across all retail channels.

Sonata Software www.sonata-software.com • 425-785-8839 Sonata Software With over 70 customers & one of the largest pools of AX certiďŹ ed consultants in the world, our expertise spans v3.0 to AX 2012. We are experienced in very large scale and complex AX projects. Call us to know more.

Social Services BGE, Inc. www.bgeinc.net • 877-656-8800 FundVision Powerful fundraising, donor management software for nonproďŹ ts to cultivate prospects; stay in touch with constituents; track campaigns; integrate w/Dynamics GP. Support Check Scanner, CC Processing, web donations.

Software Corporate Services www.corpservice.com • 800-293-6822 TrakQuip and RTMS Software Solutions Whether you own, rent, or utilize equipment, TrakQuip & RTMS make it easy to track & manage your assets, automate routine business operations, & produce excellent ďŹ nancial information to accurately run your business.

m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Vehicle Load Planning Eective use of a vehicle eet demands the ability to organise deliveries quickly and easily based on known routes, product weights and vehicle capacities. V-Technologies, LLC www.vtechnologies.com • 800-462-4016 StarShip Shipping Software Integrated shipping for small parcel and LTL; supports UPS, FedEx, DHL, USPS (Endicia), OnTrac, Freightquote, YRC and more.

Warehouse Management Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba360 WMS Customizable Bar-coding & Warehouse Management System designed for Dynamics GP. Supports PO Receiving, Labeling, Inventory Adjustments, Transfers, Stock Counts, Picking and Shipping. Appolis www.appolis.com • 612-343-0404 WithoutWireTM Warehouse Appolis WithoutWire™ Warehouse Management Solution provides fully integrated traceable lot tracked inventory for Manufacturers and Distributors.

D&B (Dun & Bradstreet) www.dnb.com/crmug • 952-393-3773 NEW: D&B360 for Microsoft Dynamics D&B360 integrates with Dynamics CRM, giving users access to continually updated business data on 215M+ companies and 100M+ professional contacts, and includes real-time feeds from LinkedIn, Twitter, and others.

ASC Software www.ascsoftware.com • 937-429-1428 ASCTrac Award winning, scalable, Warehouse Management Solutions (WMS) designed to support the demanding requirements of Distribution, Manufacturing and 3PL operations, covering the entire Supply Chain cycle.

Staffing/Recruiting Joesoftware Inc. www.joesoftware.com • 780-990-0220 Recruitment Accelerator Web-based recruiting mgmt, resume collection & on-boarding accelerator.

Customer Relationship Management

Retail Management System

AxSource Infotech Inc. www.AxSourceInfotech.com • 905-854-6059 NEW: Dynamics AX Product for Warehouse Management- AxoLOGIX AxSource has built tightly integrated solutions to extend AX functionality to the warehouse for Multiple Units of Measure (UOM), Catch Weight, Traceability, Real-Time Data Management, EDI. Visit www.AxoLOGIX.com.

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INDUSTRY

Eclipse Computing, Inc www.royaltyandrights.com 201-746-6255 ext. 201 Royalty and Rights Management System for Dynamics GP For managing intellectual property, controls all phases of royalty accounting including Contracts, Accruals, Payments & Revenue Recognition.


INDUSTRY

AXtension www.AXtension.com • +3177 323 2622 AXtension Kitting Multiple items dynamically combined into one product. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Advanced FulďŹ llment Powered by Visual Warehouse - Automate ASN, Invoicing, & Order Desk. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Operations Core Help your backoďŹƒce work more effectively with your warehouse. eNSYNC Solutions, Inc. www.ScanWorkX.com • 913-647-8640 ScanWorkX for Dynamics AX Extend Dynamics AX to nearly any mobile device. More than 75 standard DAX functions with and without barcoding. Custom transactions available.

FASCOR www.fascor.com • 513-421-1777 ext. 103 FASCOR WMS Trusted solutions for Warehouse and Transportation Management with industry leading integration to Dynamics GP. Fully integrated, the FASCOR WMS delivers Tier 1 functionality for all size companies. Lanham AssociatesÂŽ www.lanhamassoc.com • 678-379-4200 ext. 105 ACE WarehousingŠ New, low-cost, high function option, ACE One - Receiving, picking, printing, shipping, realtime inventory in NAV via handhelds. ACE Warehousing adds full pallet license plating and production output registration. McLane Logistics Technology www.mclanetech.com • 800-989-7568 NEW: Warehouse Management McLane Logistics’ Warehouse Management embedded in Microsoft Dynamics AX provides advanced WMS functionality that can dramatically improve the eďŹƒciency of your warehouse operations. m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Inter-site Transfers In a multi-site distribution company this can be critical to operational effectiveness. Control and automate re-distribution of stock from a central warehouse to depots or adhoc movements from one site to another.

WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 CompleteCount Controlled cycle counts in GP using stock tags. Print tags, ensure accuracy, minimize downtime. Now with ExcelLinkexport/import to CSV ďŹ les.

Wholesale Trade: Durable Goods

Absolute Value www.absolutevalue-us.com • 678-389-7289 Absolute Value/Lanham Associates Best-ďŹ t formula, demand forecasting & multisite replenishment solution with DRP, collaboration, hub & spoke, drill down visibility. In the cloud or onpremise. Reduce inventory levels and improve customer service. Arbela Technologies www.arbelatech.com • 949-291-4777 Industry-Tailored Dynamics AX Solutions With over 100 years of cumulative ERP experience, we have tailored Dynamics AX to ďŹ t the speciďŹ c needs of this industry. Gain from our experience and maximize the return on your AX investment. AXtension www.AXtension.com • +3177 323 2622 AXtension Kitting Multiple items dynamically combined into one product. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Chargeback Processing Provides deductions management capability for cash receipts processing. Data Masons Software www.datamasons.com • 866-575-1631 Vantage Point EDI for Dynamics Data Masons helps companies leverage EDI into a competitive advantage by providing tight integration with Dynamics, without customizations. Flintfox International Limited www.intfox.com • 404-245-5116 TPM for Dynamics Suite Integrating Trade Promotion Management processes into Dynamics. Sell-side and Buy-side, advanced pricing, planning and execution of deals, promotions, rebates and fees, plus settlement (deductions, claims, payments).

Lanham AssociatesŽ www.lanhamassoc.com • 678-379-4200 ext. 105 Supply Chain Solutions High quality Supply Chain solutions built inside NAV: Shipping, Forecasting/ Replenishment, WMS & EDI Compliance. More than 1700 companies live.

Wholesale Trade: Non-durable Goods

m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Returns Management Every distribution business wishes to minimise the number of returns it has to handle.m-hance's Returns Management module speeds up the handling of returns and improves operational control.

McLane Logistics Technology www.mclanetech.com • 800-989-7568 NEW: Warehouse Management McLane Logistics’ Warehouse Management embedded in Microsoft Dynamics AX provides advanced WMS functionality that can dramatically improve the eďŹƒciency of your warehouse operations.

m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Extended Pricing & Enhancements Distribution is typiďŹ ed by intense pricing competition. We simplify the process by o-line data management. You can import and export pricing data, allow for customer speciďŹ c pricing and load new customer deals.

m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Returns Management Every distribution business wishes to minimise the number of returns it has to handle.m-hance's Returns Management module speeds up the handling of returns and improves operational control.

Arbela Technologies www.arbelatech.com • 949-291-4777 Industry-Tailored Dynamics AX Solutions With over 100 years of cumulative ERP McLane Logistics Technology experience, we have tailored Dynamics www.mclanetech.com • 800-989-7568 AX to ďŹ t the speciďŹ c needs of this NEW: Warehouse Management industry. Gain from our experience McLane Logistics’ Warehouse and maximize the return on your AX Management embedded in Microsoft investment. Dynamics AX provides advanced WMS functionality that can dramatically im- AXtension prove the eďŹƒciency of your warehouse www.AXtension.com • +3177 323 2622 operations. AXtension Kitting Multiple items dynamically combined m-hance into one product. www.m-hance.com/sectors/distribution/ Lanham AssociatesÂŽ +44 (0) 844 264 0932 www.lanhamassoc.com • 678-379-4200 ext. 105 Catchweights Many items require quantities to be Supply Chain Solutions tracked in more than one unit of measure. High quality Supply Chain solutions We provide catchweight functionality built inside NAV: Shipping, Forecasting/ in sales, purchasing and inventory Replenishment, WMS & EDI Compliance. More than 1700 companies live. functions.

nChannel www.nchannel.com • 800-406-8217 ext. 300 Multi-Channel Management Platform Connect existing ERP, ecommerce, and POS systems in minutes! Cloud-based solution for distributors, suppliers and retailers managing many systems to support sales channels and drop ship programs. Free 30 day trial. RockySoft www.RockySoft.com • 970-493-0868 ext. 105 Inventory Management and Supply Chain Planning Pack Light Inventory Mgmt SuiteForecasting, Inventory Mgmt, Purchase Order Planning, Vendor Lead Time Mgmt, Retail Store Planning and S&OP.

m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Catchweights Many items require quantities to be tracked in more than one unit of measure. We provide catchweight functionality in sales, purchasing and inventory functions. m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Extended Pricing & Enhancements Distribution is typiďŹ ed by intense pricing competition. We simplify the process by o-line data management. You can import and export pricing data, allow for customer speciďŹ c pricing and load new customer deals.

kCentric Technologies Inc Panatrack, Inc. www.panatrack.com • 262-646-3590 ext. 112 PanatrackerGP for Inventory Management Adding barcode and mobile technology to GP for Inventory Management. Streamline basic inventory tracking or scale to a robust embedded Warehouse Management solution. KEY:

66

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www.k-ecommerce.com • 514-973-2510 ext. 2 k-eCommerce ecommerce solution B2C, B2B, Customer service, SEO, CMS, Seamless real time integration to Dynamics AX, GP, NAV, SL, CRM, Cloud based, International.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

Customer Relationship Management

Retail Management System

Point of Sale


Horizontal Analytics

eRPortal Software Group LLC

Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Advanced SmartList Enhanced analysis of SmartList data. Ad-hoc reports & queries on the y. Sort, ďŹ lter & re-order columns easily. Sum groups of info fast. Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Project Tracking with Advanced Analytics Streamline your COA’s. Record & report rev, expense & proďŹ t by proj; against budgets; over multiple yrs. Great alternate to GP Proj. Acctg. Kronos Incorporated www.kronos.com • 800-225-1561 Workforce CentralÂŽ Suite Seamlessly integrates with Microsoft Dynamics to completely automate the essential timekeeping, human resources and ďŹ nancial processes.

www.erportalsoftware.com • 413-233-5404 eRPortal CMMS Software Suite The eRPortal Software Group provides high performance, web-enabled, Asset Management, Maintenance Management, and Materials Tracking software solutions for managing strategic assets and operations.

Automation mc² www.mc2software.com • 303-364-5959 GP Agent Schedule maintenance - checklists, script statements, reconcile & more.

Banking Sandler*Kahne Software www.sksoft.com/products/dynamics_ax/ eBankingAX.php • 301-963-7300 ext. 117 NEW: The eBanking Suite for Dynamics AX Positive Pay, eBankRec, AR eSettlement w/ Lockbox, APEFT, AREFT, Wires.

Barcode Data Collection

Total Dynamics Solutions, LLC

Application Lifecycle Management

Adxstudio Inc. www.adxstudio.com • 800-508-7811 NEW: Adxstudio ALM Toolkit Essential tools that help automate change management for CRM projects within Team Foundation Server or source control systems. Supports agile methodologies, developer isolation and multiple environment deployment.

Asset Maintenance/ MRO/EAM

COGEP Inc. www.cogep.com • 877-424-2503 GUIDE Ti ™ / Totally Integrated Maintenance Software Best-of-breed CMMS/EAM Guide Ti from COGEP. This complete solution integrates seamlessly into Dynamics GP, AX and NAV. Guide Ti helps maintenance sta control maintenance activities involving strategic assets.

KEY:

Axapta

Great Plains

eNSYNC Solutions, Inc. www.ScanWorkX.com • 913-647-8640 ScanWorkX for Dynamics AX Extend Dynamics AX to nearly any mobile device. More than 75 standard DAX functions with and without barcoding. Custom transactions available. Panatrack, Inc. www.panatrack.com • 262-646-3590 PanatrackerGP Mobile Sales Adding mobile sales order data capture and delivery conďŹ rmation to GP. Panatrack, Inc. www.panatrack.com • 262-646-3590 ext. 112 PanatrackerGP for Inventory Management Adding barcode and mobile technology to GP for Inventory Management. Streamline basic inventory tracking or scale to a robust embedded Warehouse Management solution. Panatrack, Inc. www.panatrack.com • 262-646-3590 PanatrackerGP for Fixed Assets Bar Code data capture extending GP Fixed Asset module to manage assets. Radley Corporation www.radley.com/MSDynamicsAX/ 616-554-9060 NEW: Radley Barcoding and EDI Solutions Enterprise-class EDI, Barcode Data Collection, Materials Management, across industries worldwide: Barcode Label License Plating, PLC/Machine Integration, Traceability, Asset Mgmt, Inventory Control, Labor Tracking.

Navision

Solomon

D&B (Dun & Bradstreet)

deFacto Global, Inc. www.deFactoGlobal.com 203-894-1789 ext. 221 deFacto Performance Management Premier “All-in-Oneâ€? Dynamics Financial & Operational Budgeting, Forecasting, Consolidation, Analysis and Reporting, Excel/Web-based. Powerful, Aordable. Dynamic Budgets www.dynamicbudgets.com • 720-515-1565 Dynamic Budgets Budgeting/forecasting that can be implemented in < 2 hours. We’ve just added budgeting for Analytical Accounting! Features: Export to GP, Payroll, Fixed & Variable Allocations, Multi-company, Sub ledger lookups...

T3 Information Systems www.fullcirclebudget.com • 202-419-5100 Full Circle Budget Simple and exible Excel-based budgeting allowing users to quickly input budget amounts and process them directly into GP or SL. Deploy in only a few hours and save time budgeting. Total Dynamics Solutions, LLC www.totaldynamicssolutions.com 612-276-5075 Enterprise Business Management Web based, interactive, & integrated planning/budgeting for MS Dynamics.

Business Intelligence

www.dnb.com/crmug • 952-393-3773 NEW: D&B360 for Microsoft Dynamics D&B360 integrates with Dynamics CRM, giving users access to continually updated business data on 215M+ companies and 100M+ professional contacts, and includes real-time feeds from LinkedIn, Twitter, and others.

deFacto Global, Inc. www.deFactoGlobal.com 203-894-1789 ext. 221 deFacto Performance Management Premier “All-in-Oneâ€? Dynamics Financial & Operational Budgeting, Forecasting, Consolidation, Analysis and Reporting, Excel/Web-based. Powerful, Aordable.

Flexible Solutions www.GPReportsViewer.com 212-254-4112 ext. 1 GP Reports Viewer Easily and quickly print/email Crystal and SRS reports directly from Dynamics GP. Replace existing GP reports, link reports directly to GP and 3rd party windows, pass parameters to reports directly from ďŹ elds in GP. Globe Software www.atlas4dynamicsax.com • 701-235-4084 NEW: Atlas - Personal Business Intelligence & Data Upload Real-time, two-way, secure, data validated integration between Microsoft OďŹƒce and Dynamics. Read from or write to any part of AX from Excel.

CLIENT STRATEGY GROUP

Client Strategy Group www.csgax.com • 216-524-2574 Dynamics AX Done Right! CSG has proven expertise in: AX Performance Tuning, Business Intelligence, and AX 2012 Upgrades. Corporate Renaissance Group www.crgroup.com • 613-232-4295 NEW: Trend Miner An out of the box BI visualization tool for CRM. Trend Miner empowers the user to gain insight into their historical information and visually see data trends. It provides access to all of the users custom entities.

Customer Relationship Management

Solver www.solverusa.com • 310-691-5300 Solver - BI360 Both Excel & Web-based Financial & Operational Reporting, Budgeting, Dashboards, & a pre-conďŹ gured Data Warehouse w/ direct integration to Microsoft Dynamics. TARGIT www.targit.com • 813-933-4600 TARGIT Decision Suite Make better decisions faster, improve operations, decrease costs and increase income- TARGIT’s BI software solution.

Total Dynamics Solutions, LLC www.totaldynamicssolutions.com 612-276-5075 Enterprise Business Management Providing value-added analytical capabilities for Microsoft Dynamics. Retail Management System

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HORIZONTAL

www.totaldynamicssolutions.com 612-276-5075 Enterprise Business Management Providing value-added analytical capabilities for Microsoft Dynamics.

Budgeting


Liaison Software Corp

Business Process Management Altec www.altec-inc.com • 800-997-9921 ext. 1255 doc-link Integrated Document Management Capture, workow, route and archive with doc-link, Integrated Document Management for Dynamics SL, AX, GP and NAV. Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 NEW: Box4Dox Cloud Automation Service for Documents & Transactions New breakthrough Windows Azure Cloud Service that automatically processes your documents & transactions - AP Invoices, contracts, expense receipts etc with zero employee involvement.

HORIZONTAL

Bottomline Technologies www.bottomline.com/Transform_Filer_ for_Sharepoint • 800-472-1321 Transform Filer for SharePoint A powerful, easy-to-use document storage and retrieval solution for SharePointÂŽ. Index and ďŹ le paper or electronic documents from any business application with a single click. Bottomline Technologies www.bottomline.com/TransformAP_ for_Sharepoint • 800-472-1321 TransformÂŽ AP SharePointÂŽ-based AP automation solution for capture, approval workow & reporting plus integration to Microsoft Dynamics. Streamlines AP processes, reduces processing costs & increases visibility. ImageTag, Inc. www.imagetag.com • 480-753-9300 KwikTag Document Mgmt & Workow for Dynamics Powerful. Practical. Proven. KwikTag by ImageTag makes document and business process management a reality – without breaking your budget. MetaďŹ le Information Systems, Inc. www.metaviewer.com • 507-286-9232 MetaViewer Paperless ERP for Microsoft Dynamics Enhance your AX, GP, NAV & SL solutions by adding integrated scanning, OCR, eInvoicing, workow, and AP/AR Automation.

Check Printing Bottomline Technologies www.bottomline.com/createform_AX 800-472-1321 Create!formÂŽ Complete document & payment automation. Customize & deliver Dynamics AX output, including MICR checks. Easily reformat data, building "intelligent forms" for print, fax, email, archive or web.

KEY:

68

Axapta

Great Plains

www.liaisonsc.com • 714-543-9877 ext. 201 Liaison Messenger DD Batch E-mail 128-bit encrypted Direct Deposit Statements to Employees. Mekorma www.mekorma.com • 888-635-6762 Mekorma MICR Check Printing The most widely-used MICR check printing software for Dynamics GP - with Secure Approval Workow. Print AP & Payroll checks on blank stock from inside Dynamics GP. Great for managing multiple checkbooks.

Arbela Technologies www.arbelatech.com • 949-291-4777 Arbela Security Manager Arbela’s Security Manager radically simpliďŹ es managing security, and enables you to concentrate more on your investment in Dynamics AX rather than spending countless hours securing it. Fastpath Solutions, Inc www.gofastpath.com • 515-276-1779 ext. 410 Fastpath Assure Sarbanes-Oxley segregation of duties solution with built-in audit intelligence from certiďŹ ed Auditors. Get the data your Auditors want - Fast!

Cost Accounting www.checkfactory.com

Corporate Renaissance Group

Trans-Micro, Inc. www.checkfactory.com • 800-749-2335 Check Factory Visual Series v5 for Dynamics GP and SL Check FactoryŽ Visual Series is a MICR check and forms printing software solution designed to completely replace the need to purchase pre-printed checks and forms. Check Factory works inside Dynamics GP and SL.

Commissions

EthoTech, Inc. www.ethotech.com • 678-384-7500 ext. 1 Commission Plan Stop ďŹ ghting with Excel spreadsheets & meaningless reports to calculate & pay commissions, bonuses, royalties, or other types of compensation. Automate your entire compensation process right inside of Dynamics GP. Flaum Technologies Inc. www.CommissionCalc.com 888-962-6667 ext. 24 CommissionCalc The practical way to automate "impossible" commission plans. Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Brokerage & Commissions Automate the calculation of Brokerage & Commissions (including splits) from sales orders. Create programs by date range, item attributes, & customers and assign prices by units sold, weight sold, or % of product $'s.

Compliance Altec www.altec-inc.com • 800-997-9921 ext. 1255 doc-link Integrated Document Management doc-link electronic document solutions support compliance mandates.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

www.crgroup.com • 613-232-4295 Cost Allocator Perform multi-level account allocations using 1 of 4 methods: percentage values, ďŹ xed amounts, cost drivers/measures, or account balance. Integrates with Dynamics, other ERP solutions or as a stand-alone system. m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Vendor Price Management A vital link in the distribution supply chain is accurate tracking of vendor pricing. Support decisions in the buying process, reduce admin costs and improve accuracy of cost of sales.

Credit Card/Check Processing Azox, Inc. www.azox.com • 734-928-6010 Credit Card Extension PCI PA-DSS compliant credit card processing with ACH, eCheck, batch processing and ability to store credit card data o site with tokenization. BGE, Inc. www.bgeinc.net • 877-656-8800 Green (Account) Payable Most secure account payable via EFT, Multi-level approval, remittance info, email notiďŹ cation. Support JPM format, Integrate seamlessly with GP.

Integrated Software, Inc. www.isiusa.com • 321-984-1986 Check Processing Electronic Check Processing integrated with SOP and Cash Receipts. Lanham AssociatesŽ www.lanhamassoc.com • 678-379-4200 ext. 105 Credit Card CC transactions inside NAV w/Authorize. Net. PCI validated. Easy to mod.

Customer Relationship Management Armanino www.amllp.com/microsoft-dynamics 925-790-2600 NEW: Armanino A Gold CertiďŹ ed ERP/CRM Partner, we provide award-winning implementation and support for Dynamics to meet your industry-speciďŹ c needs. eBridge Software www.ebridgeconnections.com • 800-755-6921 eBridge for CRM Web-based solution integrates your EDI, webstore or SCM data. Experlogix, Inc. www.experlogix.com • 805-504-9729 ext. 707 Experlogix ConďŹ gurator for Microsoft Dynamics CRM & ERP Experlogix ConďŹ gurators meets the demands of today’s competitive marketplace by simplifying the process of selling customized products, accelerating proposal development times and increasing quote-to-order ratios.

Minisoft www.minisoft.com • 800-682-0200 eDirect+ eDirect+ email marketing solution for transactional ecommerce, customer service, sales automation. Track open rates, web clicks,build web forms, design marketing campaigns, customer surveys, social media integration.

Visionary Software Consulting, Inc. ChargeLogic www.chargelogic.com • 877-292-2520 ChargeLogic The leading PCI validated credit card solution integrated with NAV.

www.crm-rules.com • 877-276-1942 CRM Rules! for Microsoft Dynamics CRM 2011 Easily customize complex CRM dynamic forms without knowing JavaScript.

Integrated Software, Inc. www.isiusa.com • 321-984-1986 Credit Card Authorization PCI validated. Token-based system eliminates need to store sensitive credit card data. Handles all your credit card processing needs. Seemlessly integrated with Sales Order Processing and Cash Receipts.

Customer Relationship Management

Retail Management System

Point of Sale


Data Integration

Admiral Consulting Group www.admiral-west.com/solutions_ activeconnect.html • 866-794-1275 ext. 101 ActiveConnect Integrate data from your website, SQL Server, ODBC, or Excel up to 20x faster and more easily than with Integration Manager, for less cost. Also send data directly from Excel to Dynamics with a click of a button. Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba360 Posting Server GP Automated GP posting utility optimized for high transaction volume with support for audit trails, email error notiďŹ cation, Inter/cross-company transactions, batch selection rules & 3rd party application integration.

D&B (Dun & Bradstreet)

eBridge Software www.ebridgeconnections.com • 800-755-6921 eBridge Integration Solution Web-based solution integrates your EDI, webstore, SCM, CRM systems. Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Project Tracking with Advanced Analytics Streamline your COA’s. Record & report rev, expense & proďŹ t by proj; against budgets; over multiple yrs. Great alternate to GP Proj. Acctg. Globe Software www.atlas4dynamicsax.com • 701-235-4084 NEW: Atlas - Personal Business Intelligence & Data Upload Real-time, two-way, secure, data validated integration between Microsoft OďŹƒce and Dynamics. Read from or write to any part of AX from Excel. Keelio Software www.keelio.com • 651-356-5342 Dynamics GP SSIS Toolkit Highly exible Dynamics GP integration tool built upon Microsoft SSIS.

KEY:

Axapta

Great Plains

ASC Software www.ascsoftware.com • 937-429-1428 ASCTrac Award winning, scalable Warehouse Management Solutions & MFG operations.

Scribe Software www.scribesoft.com • 603-622-5109 Scribe Insight Data migration & data integration for MS Dynamics and legacy systems. Scribe Software www.scribesoft.com/online • 603-622-5109 Scribe Online Data integration for MS Dynamics CRM 2011 online, hosted and on premise.

Solver www.solverusa.com • 310-691-5300 Solver - BI360 Both Excel & Web-based Financial & Operational Reporting, Budgeting, Dashboards, & a pre-conďŹ gured Data Warehouse w/ direct integration to Microsoft Dynamics.

Beck Consulting http://bcpacknship.com/ 800-456-1970 ext. 110 bcPackNShip bcPacknShip is the easiest and most eďŹƒcient way to ship via UPS, FedEx and USPS. Packaging details are stored in NAV in a fully EDI compliant format; UCC labels can be designed and printed directly from NAV. Beck Consulting www.BeckConsulting.com 800-455-1970 ext. 110 bcEDI bcEDI enables seamless data interchange between you and trading partners without translation software. Built speciďŹ cally to make the EDI process in NAV easy to manage and cost eďŹƒcient to deploy.

Data Management D&B (Dun & Bradstreet) www.dnb.com/crmug • 952-393-3773 NEW: D&B360 for Microsoft Dynamics D&B360 integrates with Dynamics CRM, giving users access to continually updated business data on 215M+ companies and 100M+ professional contacts, and includes real-time feeds from LinkedIn, Twitter, and others.

Distribution

Absolute Value www.absolutevalue-us.com • 678-389-7289 Absolute Value/Lanham Associates Best-ďŹ t formula, demand forecasting & multisite replenishment solution with DRP, collaboration, hub & spoke, drill down visibility. In the cloud or onpremise. Reduce inventory levels and improve customer service. Arbela Technologies www.arbelatech.com • 949-291-4777 Arbela Technologies With over 100 years of cumulative ERP experience, we have tailored Dynamics AX to ďŹ t the speciďŹ c needs of this industry. Gain from our experience and maximize the return on your AX investment.

Navision

Solomon

Blue Horseshoe www.supplychaindynamicsax.com 317-573-2583 Supply Chain Suite for Dynamics AX Unlike other solutions, Supply Chain Suite embeds industry-speciďŹ c functionality directly into the business layer of Dynamic AX’s architecture. Increase revenue, proďŹ t margins and asset utilization. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Advanced FulďŹ llment Powered by Visual Warehouse - Automate ASN, Invoicing, & Order Desk. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 SOP Auto Invoice Adds automatic sales order transfer, invoice printing & posting to SOP. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Freight Matrix Provides the capability to deďŹ ne your own freight charge schedules. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Chargeback Processing Provides deductions management capability for cash receipts processing. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Container Management Enter manifests, receive FOB, track goods in transit.

Customer Relationship Management

Retail Management System

Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Advanced BOM Ability to associate sale order/assembly & PO/assembly & disassembly. EthoTech, Inc. www.ethotech.com • 678-384-7500 ext. 1 Next Numeric Collection Auto-generate your master record IDs (i.e. Customers, Vendors, Items, Fixed Assets, etc.); as well as transaction batch IDs. KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 KTL SOP Advanced Distribution Allows you to dynamically deďŹ ne where each segment of the account comes from either the customer, vendor item, system, static, or payment terms.

Lanham AssociatesŽ www.lanhamassoc.com • 678-379-4200 ext. 105 Supply Chain Solutions High quality Supply Chain solutions built inside NAV: Shipping, Forecasting/ Replenishment, WMS & EDI Compliance. More than 1700 companies live. Maximum Business Solutions www.maximum-business.com • 810-458-4536 NEW: MobileAX MobileAX was developed to take advantage of the power of WMS inside of AX, but add mobility, accuracy, and real time entry. No more database synchronizing, new learning curves, or months of implementation. Just ADC. m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Trade Counter For those companies who oer a self collection service or a cash sales counter in addition to delivered trade there is often a need to enter orders and take payment at their premises or warehouse. m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Vehicle Load Planning Eective use of a vehicle eet demands the ability to organise deliveries quickly and easily based on known routes, product weights and vehicle capacities. Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Logistics Management Schedule 'loads', keep delivery info, & track performance for Fleet, TL, & LTL shipments. Assign orders to loads & update them w/BOL, Waybill, & other ship info. Print shipping paperwork by load or single order. RockySoft www.RockySoft.com • 970-493-0868 ext. 105 Inventory Management and Supply Chain Planning Pack Light Inventory Mgmt SuiteForecasting, Inventory Mgmt, Purchase Order Planning, Vendor Lead Time Mgmt, Retail Store Planning and S&OP.

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www.dnb.com/crmug • 952-393-3773 NEW: D&B360 for Microsoft Dynamics D&B360 integrates with Dynamics CRM, giving users access to continually updated business data on 215M+ companies and 100M+ professional contacts, and includes real-time feeds from LinkedIn, Twitter, and others.

nChannel www.nchannel.com • 800-406-8217 ext. 300 Multi-Channel Management Platform Connect existing ERP, ecommerce, and POS systems in minutes! Cloud-based solution for distributors, suppliers and retailers managing many systems to support sales channels and drop ship programs. Free 30 day trial.


V-Technologies, LLC www.vtechnologies.com • 800-462-4016 StarShip Shipping Software Integrated shipping for small parcel and LTL; supports UPS, FedEx, DHL, USPS (Endicia), OnTrac, Freightquote, YRC and more. WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 Dynamics GP PowerPack Over 80 Enhancements to GP, based upon customer requests. Enhances virtually every part of the GP System. Make GP more intuitive, easier to use!

Altec www.altec-inc.com • 800-997-9921 ext. 1255 doc-link Integrated Document Management Capture, workow, route and archive with doc-link, Integrated Document Management for Dynamics SL, AX, GP and NAV.

HORIZONTAL

Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 NEW: Box4Dox Cloud Automation Service for Documents & Transactions New breakthrough Windows Azure Cloud Service that automatically processes your documents & transactions - AP Invoices, contracts, expense receipts etc with zero employee involvement. Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 Ariett AP Invoice Automation & Document Manager AP Invoice Automation, Document Manager, Intercompany Processing, 1099, Cloud Box4Dox AP Invoice Automation Service, WennSoft, Olympic Project, MEM.

AXtension www.AXtension.com • +3177 323 2622 AXtension Enterprise Content Management The power of SharePoint integrated into Microsoft Dynamics AX. Bottomline Technologies www.bottomline.com/Transform_Filer_ for_Sharepoint • 800-472-1321 Transform Filer for SharePoint A powerful, easy-to-use document storage and retrieval solution for SharePointÂŽ. Index and ďŹ le paper or electronic documents from any business application with a single click.

70

Axapta

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Bottomline Technologies www.bottomline.com/createform_AX 800-472-1321 Create!formŽ Complete document & payment automation. Customize & deliver Dynamics AX output, including MICR checks. Easily reformat data, building "intelligent forms" for print, fax, email, archive or web. Computer Information Enterprises www.compinfo.com • 949-263-0910 ImageLink ImageLink is a seamless, fully integrated document management solution designed for users of Microsoft Dynamics SL and Microsoft Dynamics GP who desire to reduce the amount of paper within their organization.

Document Management

KEY:

E-commerce

Datahaven for Dynamics www.datahaven4dynamics.com • 757-222-2000 Datahaven for Dynamics Datahaven is the only scanning, OCR, and workow solution natively embedded—not simply integrated—throughout the Microsoft Dynamics user experience and available to non-Dynamics users from Microsoft Outlook.

Equisys, Inc. www.zetadocs.com • 770-772-7201 Zetadocs for NAV Zetadocs for NAV automates the electronic capture, delivery, storage and retrieval of documents for Microsoft Dynamics NAV. Please visit zetadocs. com to learn how Zetadocs makes a paperless oďŹƒce a reality! Equisys, Inc. www.equisys.com • 770-772-7201 Zetadocs for NAV Payables Approval Zetadocs for NAV Payables Approval automates the approval of payables while giving approvers access to supporting doumentation that has been electronically captured by Zetadocs for NAV. Go Paperless! Zetadocs.com.

Esker Inc www.esker.com • 800-368-5283 Document Process Automation Addressing processes like accounts payable, accounts receivable, and sales order processing, Esker solutions enable companies to automate the reception, processing and sending of documents with one platform.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

ImageTag, Inc. www.imagetag.com • 480-753-9300 KwikTag Document Mgmt & Workow for Dynamics Powerful. Practical. Proven. KwikTag by ImageTag makes document and business process management a reality – without breaking your budget.

Liaison Software Corp www.liaisonsc.com • 714-543-9877 ext. 201 Liaison Messenger EDD Batch print, e-mail, fax, ftp, convert, burst, collate, route, all Forms, EFTs, Direct Deposits, and Reports to customers, vendors, employees, etc directly from Microsoft Dynamics. Supports SSRS,Crystal, & Dexterity.

Avalara, Inc. www.avalara.com • 877-780-4848 AvaTax for Sales Tax Automation Automate and eliminate the complexity of sales tax management with AvaTax. A cloud-based sales and use tax calculation, exemption certiďŹ cate management, ďŹ lling and remittance solution for Microsoft Dynamics. Azox, Inc. www.azox.com • 734-928-6010 eSource Sales Portal Online quote/order entry, view account history & print/pay invoices. Azox, Inc. www.azox.com • 734-928-6010 eSource B2B and B2C Integrated B2B & B2C web stores with built-in CMS, SEO, and web parts.

MetaďŹ le Information Systems, Inc. www.metaviewer.com • 507-286-9232 MetaViewer Paperless ERP for Microsoft Dynamics Enhance your AX, GP, NAV & SL solutions by adding integrated scanning, OCR, eInvoicing, workow, and AP/AR Automation.

ChargeLogic www.chargelogic.com • 877-292-2520 ChargeLogic Connect Leading cloud-based service that connects your e-commerce site to NAV.

Computer Pundits Corporation

Minisoft www.minisoft.com • 800-682-0200 eFORMz eFORMz is a next generation electronic forms solution. Produce packing lists, shippings labels, barcodes, customs doc, checks, POs. Go paperless and email forms in PDF. Archiving, Fax and Document Workow included.

www.eCommerce21.com • 888-786-3487 eCommerce21Ž Patented B2B and B2C database driven eCommerce, fully integrated with Dynamics, for automated production of Web Storefront with intuitive navigation, SEO and full Shopping Cart for easier sales from your website. eBridge Software www.ebridgeconnections.com • 800-755-6921 eBridge for E-Commerce Integration with all webstores incl. eBay, Amazon, AspDotNetStorefront+.

PaperSavePro www.PaperSavePro.com • 877-727-3799 PaperSavePro PaperSavePro™ is a CertiďŹ ed for Microsoft Dynamics document management and electronic workow solution that eliminates inherent risks and ineďŹƒciencies associated with paper.

Drop Ship Management

nChannel www.nchannel.com • 800-406-8217 ext. 300 Multi-Channel Management Platform Connect existing ERP, ecommerce, and POS systems in minutes! Cloud-based solution for distributors, suppliers and retailers managing many systems to support sales channels and drop ship programs. Free 30 day trial.

Customer Relationship Management

Retail Management System

kCentric Technologies Inc www.k-ecommerce.com • 514-973-2510 ext. 2 k-eCommerce ecommerce solution B2C, B2B, Customer service, SEO, CMS, Seamless real time integration to Dynamics AX, GP, NAV, SL, CRM, Cloud based, International. Minisoft www.minisoft.com • 800-682-0200 eDirect+ eDirect+ email marketing solution for transactional ecommerce, customer service, sales automation. Track open rates, web clicks,build web forms, design marketing campaigns, customer surveys, social media integration.

Point of Sale


EDI AIM Computer Solutions, Inc. www.aimcom.com/Autosys.htm • 586-439-0300 AIM Vision AutoSys EDI, AIAG barcode labels, Demand Mgmt, Release Acctg., MMOG-LE/TS16949.

Beck Consulting www.BeckConsulting.com 800-455-1970 ext. 110 bcEDI bcEDI enables seamless data interchange between you and trading partners without translation software. Built speciďŹ cally to make the EDI process in NAV easy to manage and cost eďŹƒcient to deploy.

Isis, Inc. www.isissoftware.com/enha/isis_sl_ positive_pay.aspx • 804-762-4200 Positive Pay Perform Positive Pay from Accounts Payable and Payroll to your issuing bank. Isis, Inc. www.isissoftware.com/enha/isis_sl_ expanded_master_info.aspx • 804-762-4200 401K Data Interchange Transmit your 401K collection data from Payroll electronically to your investment bank. Lanham AssociatesŽ www.lanhamassoc.com • 678-379-4200 ext. 105 EDI VAN Lanham can be your one EDI stop, but we won't lock you in. Full function. Fair Price.

Datahaven for Dynamics www.datahaven4dynamics.com • 757-222-2000 Datahaven for Dynamics Datahaven is the only scanning, OCR, and workow solution natively embedded—not simply integrated—throughout the Microsoft Dynamics user experience and available to non-Dynamics users from Microsoft Outlook.

Equisys, Inc. www.zetadocs.com • 770-772-7201 Zetadocs for NAV Zetadocs for NAV automates the electronic capture, delivery, storage and retrieval of documents for Microsoft Dynamics NAV. Please visit zetadocs. com to learn how Zetadocs makes a paperless oďŹƒce a reality!

Business Systems Integrators www.BSIEDI.com • 866-871-2097 EDI BSI provides superior EDI solutions for AX & GP, both on-premise & SaaS.

Data Masons Software

DiCentral www.dicentral.com • 281-480-1121 ext. 153 EDI Integration with Microsoft Dynamics DiCentral's DiIntegrator is an advanced, hosted solution, to instantly become EDI compliant with your trading partner community, and to seamlessly integrate data with Microsoft Dynamics GP, AX, NAV, and SL. eBridge Software www.ebridgeconnections.com • 800-755-6921 eBridge for EDI Web-based EDI solution eliminates transaction fees - low monthly fees.

Radley Corporation www.radley.com/MSDynamicsAX/ 616-554-9060 NEW: Radley Barcoding and EDI Solutions Enterprise-class EDI, Barcode Data Collection, Materials Management, across industries worldwide: Barcode Label License Plating, PLC/Machine Integration, Traceability, Asset Mgmt, Inventory Control, Labor Tracking.

Electronic Document Delivery (Email)/Faxing Accounting System Integrators www.asillc.com • 203-239-7740 eMail for Solomon Easily eMail documents from AR,OM,Flexible Billing,PO,SS. Flexible. Altec www.altec-inc.com • 800-997-9921 ext. 1255 doc-link Integrated Document Management Capture, workow, route and archive with doc-link, Integrated Document Management for Dynamics SL, AX, GP and NAV.

Liaison Software Corp www.liaisonsc.com • 714-543-9877 ext. 201 Liaison Messenger EDD Batch print, e-mail, fax, ftp, convert, burst, collate, route, all Forms, EFTs, Direct Deposits, and Reports to customers, vendors, employees, etc directly from Microsoft Dynamics. Supports SSRS,Crystal, & Dexterity. m-hance www.m-hance.com • +44(0)844 264 0932 Active Documents for Sales and Purchasing Email singular or bulk remittances, statements, SOP & POP docs directly from Dynamics GP. Also enables REPRINTING of remittances. Minisoft www.minisoft.com • 800-682-0200 eFORMz eFORMz is a next generation electronic forms solution. Produce packing lists, shippings labels, barcodes, customs doc, checks, POs. Go paperless and email forms in PDF. Archiving, Fax and Document Workow included.

Electronic Signatures AssureSign LLC www.assuresign.com • 407-670-0400 AssureSign Electronic Signature Software Integrated cloud or on-premise enterprise class Electronic Signatures.

Expense Solutions HighJump TrueCommerce EDI Solutions www.highjump.com/truecommerce 888-205-1531 ext. 2 HighJump TrueCommerce EDI Solutions HighJump TrueCommerce EDI makes EDI painless with an end-to-end solution that is easy to use, robust, and aordable. TrueCommerce EDI is a Microsoft Gold CertiďŹ ed Partner and certiďŹ ed for Microsoft Dynamics GP.

KEY:

Axapta

Great Plains

Bottomline Technologies www.bottomline.com/createform_AX 800-472-1321 Create!formÂŽ Complete document & payment automation. Customize & deliver Dynamics AX output, including MICR checks. Easily reformat data, building "intelligent forms" for print, fax, email, archive or web.

Navision

Solomon

Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba360 Credit Card Expense Manager Credit card statement import, categorybased GL distributions, AP vouchers generation. Employee Web Portal & Email options for self-service expense category assignment.

Customer Relationship Management

Retail Management System

www.ariett.com • 781-826-1120 Ariett Travel & Expense Reporting Complete Expense Reporting with Policy Management, Business Units, Currency, Corporate & Personal Credit Card Integration, Mobile Apps, Receipt Processing through Ariett Box4Dox Service. Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 Ariett AP Invoice Automation & Document Manager AP Invoice Automation, Document Manager, Intercompany Processing, 1099, Cloud Box4Dox AP Invoice Automation Service, WennSoft, Olympic Project, MEM. DynamicPoint www.dynamicpoint.com • 562-726-4396 SharePoint Expense Reimbursement Solution Exclusively for Microsoft Dynamics One Time Cost and No Per User Fees. Leverage DynamicPoint's SharePoint Product at a fraction of alternative solution costs to eectively integrate and streamline employee expense reimbursement with Dynamics.

Joesoftware Inc. www.joesoftware.com • 780-990-0220 Spencer Easy, conďŹ gurable, web-based expense tracking system. Seamlessly drive Payables or Project Accounting. Credit card integration, workow, multi-currency, VAT support, electronic receipts and more.

Paramount Technologies www.paramounttechnologies.com 248-960-0909 WorkPlace Expense Integrates web submission of expense reports, automatic routing, and electronic approvals of individual line-item expenses.

Field Service Management Open Door Technology www.opendoor.ca • 403-777-2410 TaskMaster Mobility Solution Increase productivity and generate rapid ROI with workow driven processes for any industry or ďŹ eld application. Enable real-time information exchange with a mobile workforce and ERP system through mobile devices.

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www.datamasons.com • 866-575-1631 Vantage Point EDI for Dynamics Data Masons helps companies leverage EDI into a competitive advantage by providing tight integration with Dynamics, without customizations.

Lanham AssociatesŽ www.lanhamassoc.com • 678-379-4200 ext. 105 ACE - Advanced Commerce ERP EDI, ASN, Ship/Carrier Manifest, Labels, Bar-Coding, TP Compliance, WMS, Fcst & Replenishment. Highest quality in one total solution rather than 7 disparate ones. 88,000+ users worldwide. Unprecidented visibility.

Ariett Business Solutions, Inc.


Corporate Renaissance Group www.crgroup.com • 613-232-4295 NEW: AA Tools for ICAN Software Corporation Analytical Accounting www.icansoftware.com • 253-426-3737 AA Tools has 4 modules (AA BackďŹ ller, Investment Assets Unrealized and realized gains/losses, AA Changer, AA SegmentConverter, amortization, interest accruals, track AA Cubes) to manage the data in AA. portfolios and percent of ownership BackďŹ ll AA data, change AA codes, convert GL segments to AA Dimensions, by multiple entities. and complete analytics.

Financial Services

Fixed Assets Computer Productivity Services Inc. http://cps.ďŹ nancial.oďŹƒcelive.com/ WirelessFixedAssetCount.aspx • 905-847-7746 CPS - Wireless Fixed Asset Physical Count and Create Count or create ďŹ xed assets with a wireless scanner. $3500.

InďŹ nia Business Technology www.ExcelIntegrator.com • 260-485-0665 InďŹ nia Integrator GL Allow users to copy and paste journal entries from Excel to Dynamics GP.

HR Management

HORIZONTAL

Panatrack, Inc. Corporate Renaissance Group www.panatrack.com • 262-646-3590 PanatrackerGP for Fixed Assets Bar Code data capture extending GP www.crgroup.com • 613-232-4295 Fixed Asset module to manage assets. emPerform emPerform is an easy-to-use, webbased appraisal system that integrates General Ledger employee reviews, goal management, succession planning, compensation management, 360 multi-rater feedback, unlimited web surveys and reporting.

Admiral Consulting Group www.admiral-west.com/advancedallocations/ index.html • 866-794-1275 ext. 101 Advanced Allocations for Dynamics GP You can easily allocate entire departments, perform tiered allocations, and even allocate transactions. Advanced Allocations also allows you to preview allocation entries before committing them to your ledger.

HR Services Inc. www.mystaďŹƒngpro.com • 800-939-2462 myStaďŹƒngPro Applicant Tracking System Recruiting software to qualify applicants, track jobs, and select hires. Integrity Data www.integrity-data.com 217-732-3737 ext. 0203 HR & Payroll Enhancements for Dynamics GP Proven solutions for US HR & Payroll including leave management, budgeting and managing FTE’s, and more!

Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 NEW: Alba360 Advanced Quick Journals Allows intercompany and multicur- JAT Computer Consulting, Inc. rency transactions to be included in www.jatnet.com/JPI.htm GL Quick Journals. 888-525-8874 ext. 462 JAT Payroll Interface (JPI) Alba Spectrum Corporation JPI is a bi-directional integration linking www.albaspectrum.com • 773-384-9264 GP HRM and ADP payroll. Alba360 Financial Utilities Cross-Company control of segment & account descriptions; Historical Journal Entry to any closed year; Advanced Kronos Incorporated Customer Merge (see separate entry). www.kronos.com • 800-225-1561 Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba360 Advanced Customer Merge Customer merge utility designed for large databases. Provisional merge selects, reviews & approves customers to merge. Final merge transfers data to the primary customer. Can update third party tables.

KEY:

72

Axapta

Great Plains

Workforce CentralÂŽ Suite Seamlessly integrates with Microsoft Dynamics to completely automate the essential timekeeping, human resources and ďŹ nancial processes.

Professional Advantage www.profad.com • 701-235-2363 1Sta for Microsoft Dynamics 1Sta provides an end-to-end solution for staďŹƒng organizations from resume parsing to generating ďŹ nancial statements. One solution your sales, recruiters and ďŹ nancial sta can all use.

Navision

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Inter-company Processing Corporate Renaissance Group www.crgroup.com/combiner.php • 613-232-4295 Company Combiner With Company Combiner, multiple companies with the same COA can be combined into a single company. Organizations are able to manage all of the companies setup in Dynamics GP from a single company. Services are avail. mc² www.mc2software.com • 303-364-5959 Advanced Intercompany Transactions Inter- and intra- company solution for GL, PM, RM, POP, PR, BR, and IV.

Inventory Enhancement AIM Computer Solutions, Inc. www.rapidtrak.net • 586-439-0300 RapidTrak Web based wireless material tracking; user-deďŹ ned commands; alerts.

Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Item Management ConďŹ gure unlimited item attributes to extend BI and automate promotions, commissions, & freight charges. Manage Catch Weight items & display separate UOM's for an item's unit, weight, & price UOM in sales order. Panatrack, Inc. www.panatrack.com • 262-646-3590 ext. 112 PanatrackerGP for Inventory Management Adding barcode and mobile technology to GP for Inventory Management. Streamline basic inventory tracking or scale to a robust embedded Warehouse Management solution. WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 CompleteCount Controlled cycle counts in GP using stock tags. Print tags, ensure accuracy, minimize downtime. Now with ExcelLinkexport/import to CSV ďŹ les.

Inventory Management

Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Quality Count Provides the most robust and complete physical inventory functionality. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Advanced BOM Ability to associate sale order/assembly & PO/assembly & disassembly. Computer Productivity Services Inc. www.cps.ďŹ nancial.oďŹƒcelive.com/ Inventory.aspx • 905-847-7746 CPS - Wireless Inventory Physical Count State of the Art count and adjust inventory by class/site. $3500. Computer Productivity Services Inc. www.cps.ďŹ nancial.oďŹƒcelive.com/ WirelessReceiving.aspx • 905-847-7746 CPS - Wireless Receiving, Adjustments and Transfers State of the Art Wireless Receiving, Adjustments and Transfers. $3500. Computer Productivity Services Inc. www.cps.ďŹ nancial.oďŹƒcelive.com/ BarCode.aspx • 905-847-7746 CPS - UPC Code Generator Automatically Create UPC codes for inventory items. $1000. m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Advanced Inventory Replenishment One of the critical measures of success for any distribution company is the ability to eectively balance inventory investment and customer service levels. Reduce stock, improve customer service and reduce admin.

Customer Relationship Management

Retail Management System

Absolute Value www.absolutevalue-us.com • 678-389-7289 Absolute Value/Lanham Associates Best-ďŹ t formula, demand forecasting & multisite replenishment solution with DRP, collaboration, hub & spoke, drill down visibility. In the cloud or onpremise. Reduce inventory levels and improve customer service. Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba360 Matrix Inventory Manage apparel or any inventory identiďŹ ed by groups of attributes. DeďŹ ne items by attribute types & pricing by attribute values. Transaction entry in SOP & POP via attribute grids. Fully compatible with Dynamics GP. Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 NEW: Alba360 Kit Quantity Editor Allows Kit quantities to be edited during Order Entry without having to delete and re-enter the line item. Armanino www.amllp.com/microsoft-dynamics 925-790-2600 NEW: Armanino A Gold CertiďŹ ed ERP/CRM Partner, we provide award-winning implementation and support for Dynamics to meet your industry-speciďŹ c needs. ASC Software www.ascsoftware.com • 937-429-1428 ASCTrac Award winning, scalable Warehouse Management Solutions & MFG operations.

Point of Sale


COGEP Inc. www.cogep.com • 877-424-2503 GUIDE Ti ™ / Totally Integrated Maintenance Software Best-of-breed CMMS/EAM Guide Ti from COGEP. This complete solution integrates seamlessly into Dynamics GP, AX and NAV. Guide Ti helps maintenance sta control maintenance activities involving strategic assets. eNSYNC Solutions, Inc. www.ScanWorkX.com • 913-647-8640 ScanWorkX for Dynamics AX Extend Dynamics AX to nearly any mobile device. More than 75 standard DAX functions with and without barcoding. Custom transactions available.

FASCOR www.fascor.com • 513-421-1777 ext. 103 FASCOR WMS Trusted solutions for Warehouse and Transportation Management with industry leading integration to Dynamics GP. Fully integrated, the FASCOR WMS delivers Tier 1 functionality for all size companies.

Lanham AssociatesÂŽ www.lanhamassoc.com • 678-379-4200 ext. 105 AFP (Advanced Forecasting and Procurement) for Distribution Best ďŹ t forecasting & multi-site replenishment solution with DRP, collaboration, promotions, drill down visibility & multiple rollup views. Lanham AssociatesÂŽ www.lanhamassoc.com • 678-379-4200 ext. 105 AFP (Advanced Forecasting and Procurement) for Manufacturing Enables just-in-time production purchasing via comparing component time-phased demand to dynamic vendor lead-time. Inventory items as components or supply them as products for customers. Gain visibility & control. m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Inter-site Transfers In a multi-site distribution company this can be critical to operational effectiveness. Control and automate re-distribution of stock from a central warehouse to depots or adhoc movements from one site to another.

KEY:

Axapta

Great Plains

m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Unit of Measure Management Users need to look at sales performance in one consolidating unit, perhaps tonnage, litres or cases; regardless of how products come packaged; by the pallet, case, carton or individually.

Panatrack, Inc. www.panatrack.com • 262-646-3590 ext. 112 PanatrackerGP for Inventory Management Adding barcode and mobile technology to GP for Inventory Management. Streamline basic inventory tracking or scale to a robust embedded Warehouse Management solution. RockySoft www.RockySoft.com • 970-493-0868 ext. 105 Inventory Management and Supply Chain Planning Pack Light Inventory Mgmt SuiteForecasting, Inventory Mgmt, Purchase Order Planning, Vendor Lead Time Mgmt, Retail Store Planning and S&OP.

Invoicing Enhancement

Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Recurring Contract Billing Automate cyclical billing processes & improve cust. & contract mgmt. Autogenerate scheduled invoices reducing billing & invoicing time. Isis, Inc. www.isissoftware.com/enha/isis_sl_ ar_collections.aspx • 804-762-4200 AR Collections Automate your AR Collections securely and track all history. Track and report your collectors work. Scales from 1 collector to 1000's.

Job Costing JOVACO Solutions Inc. www.jovaco..com • 888-988-3535 ext. 117 JOVACO Project Suite Project accounting for professional service ďŹ rms to manage projects through web-based time & expense and resource mgmt modules. Top features: extensive reporting, multi-company & interdepartmental capabilities. Sierra Workforce Solutions www.sierraws.com • 800-822-0973 Sierra Workforce Solutions Time & labor management solutions optimizing productivity and data integration for payroll, HR & job costing using biometrics, badge, WEB or PC based time clocks. Includes employee manager self service.

Cincom Systems, Inc acquire.cincom.com • 800-224-6266 Cincom Acquire Smart conďŹ gure, price, quote + Microsoft Dynamics CRM. Making complex selling simple. See us at Convergence booth #717. Outsmart. Outsell. eNSYNC Solutions, Inc. www.ScanWorkX.com • 913-647-8640 ScanWorkX for Dynamics AX Extend Dynamics AX to nearly any mobile device. More than 75 standard DAX functions with and without barcoding. Custom transactions available. Horizons International www.hzs.com • 800-287-8014 ext. 811 Quality Essentials Suite Quality Mgt. System oers decimal precision, cert. of analysis, non-conformance, material holds, reporting, data export. Integrated to Dynamics, Horizons Manufacturing, also non-integrated application avail. WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 NEW: MO Generator MO Generator creates a set of MO's for a parent item and all make-to-stock sub-assemblies below the parent. WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 NEW: Engineer to Order ETO produces a Manufacturing Estimation, (estimated cost to produce to spec), including Estimation BOM, Routing, and Miscellaneous Costs.

Labeling Computer Productivity Services Inc.

AXtension www.AXtension.com • +3177 323 2622 AXtension Invoice Processing Optimized accounts payable invoice processing. Azox, Inc. www.azox.com • 734-928-6010 Online Bill Pay Bundle Pay invoices by ACH or credit card securely from your website/web store.

Bottomline Technologies www.bottomline.com/TransformAP_ for_Sharepoint • 800-472-1321 TransformŽ AP SharePointŽ-based AP automation solution for capture, approval workow & reporting plus integration to Microsoft Dynamics. Streamlines AP processes, reduces processing costs & increases visibility.

Navision

Solomon

www.cps.ďŹ nancial.oďŹƒcelive.com/ BarCode.aspx • 905-847-7746 CPS - Bar Code Label Application for POP, SOP, Inventory and Fixed Assets Generate Labels for an entire transaction with a single click. $1500. Lanham AssociatesÂŽ www.lanhamassoc.com 678-379-4200 ext. 105 E-Ship Label Formatter Formats customized and carrier labels inside the shipping system. WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 LabelLink Print to barcode label printers from inside GP. Unlimited label formats.

Manufacturing Enhancement Arbela Technologies www.arbelatech.com • 949-291-4777 Industry-Tailored Dynamics AX Solutions With over 100 years of cumulative ERP experience, we have tailored Dynamics AX to ďŹ t the speciďŹ c needs of this industry. Gain from our experience and maximize the return on your AX investment.

Customer Relationship Management

Retail Management System

WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 Manufacturing PowerPack A suite of enhancements for GP Manufacturing. Tighter integration and added functionality between GP Core Modules and Manufacturing.

Marketing Automation

CoreMotives, a Silverpop company www.coremotives.com • 770-916-6485 CoreMotives Marketing Suite Marketing power for 1,500+ Microsoft Dynamics CRM organizations - Email marketing - Lead scoring - Web tracking - Event management - Web capture forms - Surveys. SalesFUSION, Inc. www.salesfusion.com • 800-558-1760 SalesFUSION360 SalesFUSION360 is a marketing software that provides email, web tracking, lead management & landing pages and lead nurturing for Dynamics CRM.

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Junction Solutions www.junctionsolutions.com/ products-solutions/junctionmcr-multichannel-retail/ • 303-327-8800 JunctionMCR for MultiChannel Retail End-to-end solution set, available onpremise and on-demand, built into Microsoft Dynamics AX providing fully integrated functionality for customer service, order and inventory management, across all retail channels.

m-hance www.m-hance.com/sectors/distribution/ +44 (0) 844 264 0932 Advanced Inventory Replenishment One of the critical measures of success for any distribution company is the ability to eectively balance inventory investment and customer service levels. Reduce stock, improve customer service and reduce admin.


Mobility Panatrack, Inc. www.panatrack.com • 262-646-3590 PanatrackerGP Mobile Sales Adding mobile sales order data capture and delivery conďŹ rmation to GP.

NAV and CRM Integration SalesFUSION, Inc. www.salesfusion.com • 800-558-1760 SalesFUSION360 SalesFUSION360 is a marketing software that provides email, web tracking, lead management & landing pages and lead nurturing for Dynamics CRM.

Online/Electronic Business Services Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Invoice Cloud for Dynamics GP Provides online invoice processing branded for each billing entity.

HORIZONTAL

Payables Enhancement

Altec www.altec-inc.com • 800-997-9921 ext. 1255 doc-link Integrated Document Management Capture, workow, route and archive with doc-link, Integrated Document Management for Dynamics SL, AX, GP and NAV. Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 Ariett Travel & Expense Reporting Complete Expense Reporting with Policy Management, Business Units, Currency, Corporate & Personal Credit Card Integration, Mobile Apps, Receipt Processing through Ariett Box4Dox Service.

Bottomline Technologies www.bottomline.com/TransformAP_ for_Sharepoint • 800-472-1321 TransformŽ AP SharePointŽ-based AP automation solution for capture, approval workow & reporting plus integration to Microsoft Dynamics. Streamlines AP processes, reduces processing costs & increases visibility.

Equisys, Inc. www.equisys.com • 770-772-7201 Zetadocs for NAV Payables Approval Zetadocs for NAV Payables Approval automates the approval of payables while giving approvers access to supporting doumentation that has been electronically captured by Zetadocs for NAV. Go Paperless! Zetadocs.com. Equisys, Inc. www.Zetadocs.com • 770-772-7201 Zetadocs for NAV - Supplier Invoice Processing Zetadocs for NAV automates the electronic capture, delivery, storage and retrieval of documents for Microsoft Dynamics NAV. Please visit zetadocs. com to learn how Zetadocs makes a paperless oďŹƒce a reality!

Esker Inc www.esker.com • 800-368-5283 Document Process Automation Addressing processes like accounts payable, accounts receivable, and sales order processing, Esker solutions enable companies to automate the reception, processing and sending of documents with one platform. ImageTag, Inc. www.imagetag.com • 480-753-9300 KwikTag Document Mgmt & Workow for Dynamics Powerful. Practical. Proven. KwikTag by ImageTag makes document and business process management a reality – without breaking your budget.

Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 Ariett AP Invoice Automation & Document Manager AP Invoice Automation, Document Manager, Intercompany Processing, 1099, Cloud Box4Dox AP Invoice Automation Service, WennSoft, Olympic Project, MEM. BGE, Inc. www.bgeinc.net • 877-656-8800 Green (Account) Payable Most secure account payable via EFT, Multi-level approval, remittance info, email notiďŹ cation. Support JPM format, Integrate seamlessly with GP.

KEY:

74

Axapta

Great Plains

InďŹ nia Business Technology www.ExcelIntegrator.com • 260-485-0665 InďŹ nia Integrator AP Allow users to copy & paste Payables transactions from Excel to Dynamics. Isis, Inc. www.isissoftware.com/enha/isis_sl_ positive_pay.aspx • 804-762-4200 Positive Pay Perform Positive Pay from Accounts Payable and Payroll to your issuing bank.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

Isis, Inc. www.isissoftware.com/enha/isis_sl_ apar_refunds.aspx • 804-762-4200 AP-AR Refunds Save time by generating refunds between Accounts Payable and Accounts Receivable or bring balances to zero. KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 KTL FastAP Brings distribution window and payment terms directly to the 1st screen. Liaison Software Corp www.liaisonsc.com • 714-543-9877 ext. 201 Liaison Messenger EFT Automate the batch e-mail and faxing of EFT NotiďŹ cations to Vendors. Mekorma www.mekorma.com • 888-635-6762 Mekorma MICR Check Printing The most widely-used MICR check printing software for Dynamics GP with Secure Approval Workow. Print AP & Payroll checks on blank stock from inside Dynamics GP. Great for managing multiple checkbooks. m-hance www.m-hance.com • +44 (0)844 264 0932 Purchase Management Purchasing transaction entry and approval browser fully integrated with Dynamics GP Payables, POP, Inv and Project Accounting.

www.checkfactory.com

Trans-Micro, Inc. www.checkfactory.com • 800-749-2335 Check Factory Visual Series v5 for Dynamics GP and SL Check FactoryŽ Visual Series is a MICR check and forms printing software solution designed to completely replace the need to purchase pre-printed checks and forms. Check Factory works inside Dynamics GP and SL.

Payroll Enhancement

Aatrix Software, Inc. www.aatrix.com/dynamics 800-426-0854 ext. 175 Aatrix State and Federal Payroll Reports Complete eFiling and plain paper printing W-2 & 1099 solution. Unemployment, withholding, & new hire reports for all 50 states are completed automatically from your Microsoft Dynamics GP payroll data ready to eFile.

Customer Relationship Management

Retail Management System

BGE, Inc. www.bgeinc.net • 877-656-8800 Green (Account) Payable Most secure account payable via EFT, Multi-level approval, remittance info, email notiďŹ cation. Support JPM format, Integrate seamlessly with GP. Greenshades Software www.Greenshades.com 888-255-3815 ext. option 2 Greenshades Center Creates Federal State and Local W-2s 940/941s 1099s SUTA returns & more. Greenshades Software www.Greenshades.com 888-255-3815 ext. option 2 Greenshades Payroll Tax Service Our Tax Service is the easiet way to ďŹ le and pay your payroll taxes.

InďŹ nia Business Technology www.ExcelIntegrator.com • 260-485-0665 InďŹ nia Integrator PR Allow users to copy & paste Payroll transactions from Excel to Dynamics. Integrity Data www.integrity-data.com 217-732-3737 ext. 0203 Payroll Enhancements for Dynamics GP Proven solutions for US Payroll including leave management, automatic e-mailing of direct deposit statements and W-2‘s, managing complex payroll posting requirements/corrections, conďŹ guring overtime rules and more! Isis, Inc. www.isissoftware.com/enha/isis_sl_ expanded_master_info.aspx • 804-762-4200 401K Data Interchange Transmit your 401K collection data from Payroll electronically to your investment bank. Isis, Inc. www.isissoftware.com/enha/isis_sl_ positive_pay.aspx • 804-762-4200 Positive Pay Perform Positive Pay from Accounts Payable and Payroll to your issuing bank. JAT Computer Consulting, Inc. www.jatnet.com/JPI.htm 888-525-8874 ext. 462 JAT Payroll Interface (JPI) JPI is a bi-directional integration linking GP HRM and ADP payroll. Joesoftware Inc. www.joesoftware.com • 780-990-0220 Payroll Toolbox Over 50 add-ons to enhance CDN and US Payroll; multi-batch processing, vacation audit and more. KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 Pay Stubs Online A web-based app that provides employees online access to their pay stubs. Employees can be notiďŹ ed through email when their pay stub is available online. ConďŹ guration tool allows control to information.

Point of Sale


KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 KTL PR Security Allows you to restrict access to payroll information by employee. The security is applied to cards, reports, inquiry, and smart lists. Liaison Software Corp www.liaisonsc.com • 714-543-9877 ext. 201 Liaison Messenger DD Batch E-mail 128-bit encrypted Direct Deposit Statements to Employees.

Sierra Workforce Solutions www.sierraws.com • 800-822-0973 Sierra Workforce Solutions Time & labor management solutions optimizing productivity and data integration for payroll, HR & job costing using biometrics, badge, WEB or PC based time clocks. Includes employee manager self service.

Portals

DynamicPoint www.dynamicpoint.com • 562-726-4396 Employee, Vendor & Customer Portals Integrated with Microsoft Dynamics Extend crucial Microsoft Dynamics data with custom SharePoint Portals. Experlogix, Inc. www.experlogix.com • 805-504-9729 ext. 707 Experlogix ConďŹ gurator for Microsoft Dynamics CRM & ERP Experlogix ConďŹ gurators meets the demands of today’s competitive marketplace by simplifying the process of selling customized products, accelerating proposal development times and increasing quote-to-order ratios. Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Customer & Vendor Portal Real-time web access to customers & employees for BI, order inquiry, & sales order entry. Our 'Data Access' controls record level security.

KEY:

Axapta

Great Plains

Project Accounting

Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 Ariett Purchase to Pay and Travel & Expense Requisition, Purchase Order Management, AP Invoice Automation with Document Manager, Expense Reporting with integrated Corporate & Personal Credit Cards, Cloud or On Premise. DynamicPoint www.dynamicpoint.com • 562-726-4396 SharePoint Procurement Management Solution Exclusively for Microsoft Dynamics One Time Cost and No Per User Fees. Leverage DynamicPoint's SharePoint product at a fraction of alternative solution costs to eectively integrate and streamline the procurement process with Dynamics GP and NAV. Lanham AssociatesÂŽ www.lanhamassoc.com • 678-379-4200 ext. 105 AFP (Advanced Forecasting and Procurement) for Distribution Best ďŹ t forecasting & multi-site replenishment solution with DRP, collaboration, promotions, drill down visibility & multiple rollup views. Liaison Software Corp www.liaisonsc.com • 714-543-9877 ext. 201 Liaison Messenger EFT Automate the batch e-mail and faxing of EFT NotiďŹ cations to Vendors. Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Commodity Procurement Manage harvest, hauling, & purchasing of crops, grain, & ďŹ sh. Specify prices by commodity & automate deductions & taxes. Manage unlimited Farmers & Fields and complete 'Delivery Tickets' to become Payables in GP.

Paramount Technologies www.paramounttechnologies.com 248-960-0909 WorkPlace eProcurement Includes PunchOut, Check Request, Budget Compliance, RFQ, Requisition, PO Generation, Receiving, Invoice Matching & Vendor Contract Compliance.

Product Lifecycle Management QBD Systems www.qbdsys.com • 800-743-9003 Universal PLM Integration Integration w/ PLM s/w incl. Agile, Arena, Aras, Solidworks EPDM & more.

Navision

Solomon

Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Project Tracking with Advanced Analytics Streamline your COA’s. Record & report rev, expense & proďŹ t by proj; against budgets; over multiple yrs. Great alternate to GP Proj. Acctg. JOVACO Solutions Inc. www.jovaco..com • 888-988-3535 ext. 117 JOVACO Project Suite Project accounting for professional service ďŹ rms to manage projects through web-based time & expense and resource mgmt modules. Top features: extensive reporting, multi-company & interdepartmental capabilities.

Purchase Order Processing Enhancement

Altec www.altec-inc.com • 800-997-9921 ext. 1255 doc-link Integrated Document Management Capture, workow, route and archive with doc-link, Integrated Document Management for Dynamics SL, AX, GP and NAV. Arbela Technologies www.arbelatech.com • 949-291-4777 Arbela Technologies With over 100 years of cumulative ERP experience, we have tailored Dynamics AX to ďŹ t the speciďŹ c needs of this industry. Gain from our experience and maximize the return on your AX investment.

Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 Ariett Purchase to Pay and Travel & Expense Requisition, Purchase Order Management, AP Invoice Automation with Document Manager, Expense Reporting with integrated Corporate & Personal Credit Cards, Cloud or On Premise. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Container Management Enter manifests, receive FOB, track goods in transit.

Customer Relationship Management

DynamicPoint www.dynamicpoint.com • 562-726-4396 SharePoint Requisition Management Solution Exclusively for Microsoft Dynamics One Time Cost and No Per User Fees. Leverage DynamicPoint's SharePoint Product at a fraction of alternative solution costs to eectively integrate and streamline purchase requisition processing with Dynamics.

Equisys, Inc. www.Zetadocs.com • 770-772-7201 Zetadocs for NAV - Supplier Invoice Processing Zetadocs for NAV automates the electronic capture, delivery, storage and retrieval of documents for Microsoft Dynamics NAV. Please visit zetadocs. com to learn how Zetadocs makes a paperless oďŹƒce a reality! ICAN Software Corporation www.icansoftware.com • 253-426-3737 Vendor Price Matrix Vendor speciďŹ c unit costing for purchase orders. KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 KTL SOP Advanced Distribution Allows you to dynamically deďŹ ne where each segment of the account comes from either the customer, vendor item, system, static, or payment terms. Paramount Technologies www.paramounttechnologies.com 248-960-0909 WorkPlace Requisition and Purchasing Includes PunchOut, Check Request, Budget Compliance, RFQ, Requisition, PO Generation, Receiving, Invoice Matching & Vendor Contract Compliance. WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 NEW: Blanket PO Blanket PO adds an unlimited number of control lines to one PO.

Quality Control Horizons International www.hzs.com • 800-287-8014 ext. 811 Quality Essentials Suite Quality Mgt. System oers decimal precision, cert. of analysis, non-conformance, material holds, reporting, data export. Integrated to Dynamics, Horizons Manufacturing, also non-integrated application avail.

Receivables Enhancement Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Invoice Cloud for Dynamics GP Provides online invoice processing branded for each billing entity.

Retail Management System

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Adxstudio Inc. www.adxstudio.com • 800-508-7811 NEW: Adxstudio Portals Supercharge Dynamics CRM into an interactive, web-based engagement platform with Community, Retail and eGovernment portals. Responsive web designs, social engagement tools, help desk, web forms & content management.

Procurement Management


Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Recurring Contract Billing Automate cyclical billing processes & improve cust. & contract mgmt. Autogenerate scheduled invoices reducing billing & invoicing time. ICAN Software Corporation www.icansoftware.com • 253-426-3737 Mass Apply Receivables Mass apply range of customers & dates with speciďŹ c apply or auto apply.

m-hance www.m-hance.com • +44 (0)844 264 0932 The Reconciler for AR and AP The automated reconciliation tool for highlighting the cause of imbalances between the AR or AP modules & the GL Control Accounts. m-hance www.m-hance.com • +44(0)844 264 0932 Reconciler for Inventory Automatic reconciliation of transactions generated through the Inventory module to the Inventory Control Accounts in Microsoft Dynamics GP.

Reporting InďŹ nia Business Technology www.ExcelIntegrator.com • 260-485-0665 InďŹ nia Integrator AR Allow users to copy and paste AR transactions from Excel to Dynamics GP.

HORIZONTAL

Isis, Inc. www.isissoftware.com/enha/isis_sl_ apar_refunds.aspx • 804-762-4200 AP-AR Refunds Save time by generating refunds between Accounts Payable and Accounts Receivable or bring balances to zero.

Isis, Inc. www.isissoftware.com/enha/isis_sl_ ar_collections.aspx • 804-762-4200 AR Collections Automate your AR Collections securely and track all history. Track and report your collectors work. Scales from 1 collector to 1000's.

Stanley Stuart Yoee & Hendrix, Inc. www.ssyh.com/products/ssyh-add-ons/ ar-collections-manager/ • 407-660-0059 AR Collections Manager for Microsoft Dynamics SL Automates time-consuming collection activities and improves cash ow.

Stanley Stuart Yoee & Hendrix, Inc. www.ssyh.com/products/ssyh-add-ons/ national-accounts/ • 407-660-0059 National Accounts for Microsoft Dynamics SL Easily track & apply payments for customer parent/child relationships.

Reconciliation Isis, Inc. www.isissoftware.com/enha/isis_sl_ cash_basis.aspx • 804-762-4200 Cash Basis Accounting Report Financial GL data on both the Accrual Basis and Cash Basis.

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Axapta

Great Plains

AIM Technologies www.aim-technologies.com • 888-234-0428 Cash Basis Reporting A fully integrated cash basis reporting module that allows real-time reporting on both cash and accrual accounting basis with no additional keystrokes.

KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 Crystal Converter Converts Crystal Reports to SQL reporting services RDL.

Solver www.solverusa.com • 310-691-5300 Solver - BI360 Both Excel & Web-based Financial & Operational Reporting, Budgeting, Dashboards, & a pre-conďŹ gured Data Warehouse w/ direct integration to Microsoft Dynamics. Total Dynamics Solutions, LLC www.totaldynamicssolutions.com 612-276-5075 Enterprise Business Management Providing value-added analytical capabilities for Microsoft Dynamics.

Royalty deFacto Global, Inc. www.deFactoGlobal.com 203-894-1789 ext. 221 deFacto Performance Management Premier “All-in-Oneâ€? Dynamics Financial & Operational Budgeting, Forecasting, Consolidation, Analysis and Reporting, Excel/Web-based. Powerful, Aordable. Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Advanced SmartList Enhanced analysis of SmartList data. Ad-hoc reports & queries on the y. Sort, ďŹ lter & re-order columns easily. Sum groups of info fast.

Flexible Solutions www.GPReportsViewer.com 212-254-4112 ext. 1 GP Reports Viewer Easily and quickly print/email Crystal and SRS reports directly from Dynamics GP. Replace existing GP reports, link reports directly to GP and 3rd party windows, pass parameters to reports directly from ďŹ elds in GP. Globe Software www.atlas4dynamicsax.com • 701-235-4084 NEW: Atlas - Personal Business Intelligence & Data Upload Real-time, two-way, secure, data validated integration between Microsoft OďŹƒce and Dynamics. Read from or write to any part of AX from Excel.

Isis, Inc. www.isissoftware.com/enha/isis_sl_ cash_basis.aspx • 804-762-4200 Cash Basis Accounting Report Financial GL data on both the Accrual Basis and Cash Basis.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

Eclipse Computing, Inc www.royaltyandrights.com 201-746-6255 ext. 201 Royalty and Rights Management System for Dynamics GP For managing intellectual property, controls all phases of royalty accounting including Contracts, Accruals, Payments & Revenue Recognition. Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Promotions & Rebates Automate the calculation of promotions, rebates, & royalties from sales orders. Include as additional line items or GL accruals. Establish programs by date range, items, & customers and prices by unit, weight, or %. United ERP, LLC www.unitederp.com • 201-567-6315 Royalty Accounting Software AXIP monitors your Royalty Lifecycle from contracts, product dvlpmt approvals, automatic royalty calculations, compliance checking w/audit tracking, automated statement reporting, forecasting & business intelligence.

Sales Order Processing Enhancement Accounting System Integrators www.asillc.com • 203-239-7740 Order Entry / Invoicing Flexible Order/Invoicing with eMail. OM alternative. No Process Manager. Altec www.altec-inc.com • 800-997-9921 ext. 1255 doc-link Integrated Document Management Capture, workow, route and archive with doc-link, Integrated Document Management for Dynamics SL, AX, GP and NAV.

Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Advanced BOM Ability to associate sale order/assembly & PO/assembly & disassembly. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Sales ConďŹ gurator Provides a complete 'assemble to order' sales system. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Freight Matrix Provides the capability to deďŹ ne your own freight charge schedules. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 SOP Auto Invoice Adds automatic sales order transfer, invoice printing & posting to SOP.

Cincom Systems, Inc acquire.cincom.com • 800-224-6266 Cincom Acquire Smart conďŹ gure, price, quote + Microsoft Dynamics CRM. Making complex selling simple. See us at Convergence booth #717. Outsmart. Outsell. Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Recurring Contract Billing Automate cyclical billing processes & improve cust. & contract mgmt. Autogenerate scheduled invoices reducing billing & invoicing time. EthoTech, Inc. www.ethotech.com • 678-384-7500 ext. 1 Next Numeric Collection Auto-generate your master record IDs (i.e. Customers, Vendors, Items, Fixed Assets, etc.); as well as transaction batch IDs. EthoTech, Inc. www.ethotech.com • 678-384-7500 ext. 1 Customer Service Collection Enhance SOP: check for duplicate PO's; assign credit limit process holds; move sales docs between batches; print shipping labels; show apply info on SOP docs; view unallocated inventory & expected receipt dates. Experlogix, Inc. www.experlogix.com • 805-504-9729 ext. 707 Experlogix ConďŹ gurator for Microsoft Dynamics CRM & ERP Experlogix ConďŹ gurators meets the demands of today’s competitive marketplace by simplifying the process of selling customized products, accelerating proposal development times and increasing quote-to-order ratios.

Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Invoice Cloud for Dynamics GP Provides online invoice processing branded for each billing entity.

Customer Relationship Management

Retail Management System

Point of Sale


Security Flexible Solutions www.GPReportsViewer.com 212-254-4112 ext. 1 GP Reports Viewer Replace SOP and POP documents with Crystal or SSRS reports. Email SOP and POP documents in PDF using all native Dynamics GP setup. KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 KTL SOP Advanced Distribution Allows you to dynamically deďŹ ne where each segment of the account comes from either the customer, vendor item, system, static, or payment terms.

Liaison Software Corp www.liaisonsc.com • 714-543-9877 ext. 201 Liaison Messenger EDD Batch print, e-mail, fax, ftp, convert, burst, collate, route, all Forms, EFTs, Direct Deposits, and Reports to customers, vendors, employees, etc directly from Microsoft Dynamics. Supports SSRS,Crystal, & Dexterity.

Northlake Partners www.TheNorthlakePartners. com • 425-773-9606 BluWare - Sales Order Complete web Sales Order w/workow, automated email & status change, conďŹ gurable UI's, catch-weight, multi item UOM, & added Price List features. Integrated w/BluWare logistics, freight, promotions, & commissions.

Panatrack, Inc. www.panatrack.com • 262-646-3590 PanatrackerGP Mobile Sales Adding mobile sales order data capture and delivery conďŹ rmation to GP.

Scheduled Maintenance

COGEP Inc. www.cogep.com • 877-424-2503 GUIDE Ti ™ / Totally Integrated Maintenance Software Best-of-breed CMMS/EAM Guide Ti from COGEP. This complete solution integrates seamlessly into Dynamics GP, AX and NAV. Guide Ti helps maintenance sta control maintenance activities involving strategic assets. KEY:

Axapta

Great Plains

Fastpath Solutions, Inc www.gofastpath.com • 515-276-1779 ext. 410 Fastpath Audit Trail An agile auditing tool that records changes to all Dynamics databases for easy analysis and reporting. You can know what changed, who changed it and the before and after values. Real information, real results.

V-Technologies, LLC www.shipgear.com • 800-462-4016 ShipGear for UPS WorldShip and FedEx Ship Manager Access Dynamics GP sales transactions within UPS WorldShip and/or FedEx Ship Manager and automatically update freight charges and tracking info.

Blue Horseshoe www.supplychaindynamicsax.com 317-573-2583 Supply Chain Suite for Dynamics AX Unlike other solutions, Supply Chain Suite embeds industry-speciďŹ c functionality directly into the business layer of Dynamic AX’s architecture. Increase revenue, proďŹ t margins and asset utilization.

Data Masons Software www.datamasons.com • 866-575-1631 Vantage Point EDI for Dynamics Data Masons helps companies leverage EDI into a competitive advantage by providing tight integration with Dynamics, without customizations.

Supply Chain Management

Fastpath Solutions, Inc www.gofastpath.com • 515-276-1779 ext. 410 Fastpath ConďŹ g AD - Active Directory integration tool Simplify Dynamics GP, AX or CRM user provisioning with Active Directory. Single interface for managing Dynamics users improving security, saving time and money. GP solution oers Single Sign on functionality. KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 KTL PR Security Allows you to restrict access to payroll information by employee. The security is applied to cards, reports, inquiry, and smart lists.

Absolute Value www.absolutevalue-us.com • 678-389-7289 Absolute Value/Lanham Associates Best-ďŹ t formula, demand forecasting & multisite replenishment solution with DRP, collaboration, hub & spoke, drill down visibility. In the cloud or onpremise. Reduce inventory levels and improve customer service. AIM Computer Solutions, Inc. www.aimcom.com • 586-439-0300 AIM Vision Synchronize EDI, material requirements, lead times & supplier purchases.

Shipping/Manifesting

FASCOR www.fascor.com • 513-421-1777 ext. 103 FASCOR TMS TMS is an integrated solution for small parcel and ltl shipping. Carrier CertiďŹ ed for UPS, FedEx, USPS (Endicia), LTL and other carriers. Feature rich and user conďŹ grable / multiple integration options. Lanham AssociatesÂŽ www.lanhamassoc.com • 678-379-4200 ext. 105 E-Ship Shipping from sales order through manifest.Package carriers available.

Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Logistics Management Schedule 'loads', keep delivery info, & track performance for Fleet, TL, & LTL shipments. Assign orders to loads & update them w/BOL, Waybill, & other ship info. Print shipping paperwork by load or single order.

Navision

Solomon

Arbela Technologies www.arbelatech.com • 949-291-4777 Arbela Technologies With over 100 years of cumulative ERP experience, we have tailored Dynamics AX to ďŹ t the speciďŹ c needs of this industry. Gain from our experience and maximize the return on your AX investment. Armanino www.amllp.com/microsoft-dynamics 925-790-2600 NEW: Armanino A Gold CertiďŹ ed ERP/CRM Partner, we provide award-winning implementation and support for Dynamics to meet your industry-speciďŹ c needs. ASC Software www.ascsoftware.com • 937-429-1428 ASCTrac Award winning, scalable, Warehouse Management Solutions (WMS) designed to support the demanding requirements of Distribution, Manufacturing and 3PL operations, covering the entire Supply Chain cycle.

Customer Relationship Management

Retail Management System

Demand Solutions www.demandsolutions.com • 800-886-3737 NEW: Demand Solutions Demand Solutions oers aordable, easy-to-use tools for manufacturers and distributors who want to increase forecast accuracy, improve customer service levels and reduce overall inventory to maximize proďŹ ts. FASCOR www.fascor.com • 513-421-1777 ext. 103 FASCOR WMS Trusted solutions for Warehouse and Transportation Management with industry leading integration to Dynamics GP. Fully integrated, the FASCOR WMS delivers Tier 1 functionality for all size companies. Junction Solutions www.junctionsolutions.com/ products-solutions/junctionfb-foodbeverage/ • 303-327-8800 JunctionFB for Food & Beverage Manufacturers A “Field to Forkâ€? solution set built into Microsoft Dynamics AX, providing 360-degree visibility of the entire value chain, available on-premise or on-demand.

Lanham AssociatesŽ www.lanhamassoc.com • 678-379-4200 ext. 105 Supply Chain Solutions High quality Supply Chain solutions built inside NAV: Shipping, Forecasting/ Replenishment, WMS & EDI Compliance. More than 1700 companies live.

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nChannel www.nchannel.com • 800-406-8217 ext. 300 Multi-Channel Management Platform Connect existing ERP, ecommerce, and POS systems in minutes! Cloud-based solution for distributors, suppliers and retailers managing many systems to support sales channels and drop ship programs. Free 30 day trial.

Arbela Technologies www.arbelatech.com • 949-291-4777 Arbela Security Manager Arbela’s Security Manager radically simpliďŹ es managing security, and enables you to concentrate more on your investment in Dynamics AX rather than spending countless hours securing it.

V-Technologies, LLC www.vtechnologies.com • 800-462-4016 StarShip Shipping Software Integrated shipping for small parcel and LTL; supports UPS, FedEx, DHL, USPS (Endicia), OnTrac, Freightquote, YRC and more.


McLane Logistics Technology www.mclanetech.com • 800-989-7568 NEW: Warehouse Management McLane Logistics’ Warehouse Management embedded in Microsoft Dynamics AX provides advanced WMS functionality that can dramatically improve the eďŹƒciency of your warehouse operations. RockySoft www.RockySoft.com • 970-493-0868 ext. 105 Inventory Management and Supply Chain Planning Pack Light Inventory Mgmt SuiteForecasting, Inventory Mgmt, Purchase Order Planning, Vendor Lead Time Mgmt, Retail Store Planning and S&OP.

System Enhancement AIM Technologies www.aim-technologies.com • 888-234-0428 DataSpy Provides information on tables updated and modiďŹ ed during the processing of transactions to speed customization and report development. Works with third-party modules.

Tax

Avalara, Inc. www.avalara.com • 877-780-4848 AvaTax for Sales Tax Automation Automate and eliminate the complexity of sales tax management with AvaTax. A cloud-based sales and use tax calculation, exemption certiďŹ cate management, ďŹ lling and remittance solution for Microsoft Dynamics. Greenshades Software www.Greenshades.com 888-255-3815 ext. option 2 Greenshades Payroll Tax Service Our Tax Service is the easiet way to ďŹ le and pay your payroll taxes.

www.DynamicsDownloads.com • 419-581-2300 DynamicsDownloads Looking for a Dynamics Add-On Solution? Search, Buy and Sell here! Encore Business Solutions www.encorebusiness.com 888-898-4330 ext. 336 Advanced SmartList Enhanced analysis of SmartList data. Ad-hoc reports & queries on the y. Sort, ďŹ lter & re-order columns easily. Sum groups of info fast. Isis, Inc. www.isissoftware.com/enha/isis_sl_ ar_collections.aspx • 804-762-4200 AR Collections Automate your AR Collections securely and track all history. Track and report your collectors work. Scales from 1 collector to 1000's. Isis, Inc. www.isissoftware.com/enha/isis_sl_ cash_basis.aspx • 804-762-4200 Cash Basis Accounting Report Financial GL data on both the Accrual Basis and Cash Basis. Isis, Inc. www.isissoftware.com/enha/isis_sl_ apar_refunds.aspx • 804-762-4200 AP-AR Refunds Save time by generating refunds between Accounts Payable and Accounts Receivable or bring balances to zero. Isis, Inc. www.isissoftware.com/enha/isis_sl_ expanded_master_info.aspx • 804-762-4200 Expanded Master Information Easily add more user ďŹ elds for Vendors, Customers, Employees, Inventory, & Projects.

KEY:

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Great Plains

Ariett Business Solutions, Inc.

Kronos Incorporated www.kronos.com • 800-225-1561 Workforce CentralÂŽ Suite Seamlessly integrates with Microsoft Dynamics to completely automate the essential timekeeping, human resources and ďŹ nancial processes.

Ariett Business Solutions, Inc.

Sierra Workforce Solutions

Datahaven for Dynamics www.datahaven4dynamics.com 757-222-2000 Datahaven for Dynamics Datahaven is the only scanning, OCR, and workow solution natively embedded— not simply integrated—throughout the Microsoft Dynamics user experience and available to non-Dynamics users from Microsoft Outlook.

www.sierraws.com • 800-822-0973 Sierra Workforce Solutions Time & labor management solutions optimizing productivity and data integration for payroll, HR & job costing using biometrics, badge, WEB or PC based time clocks. Includes employee manager self service.

Trade Promotion Management Flintfox International Limited

Kamp-Data, Inc. www.kampdata.com • 702-948-6554 KampData TaxEngine Manage & report nationwide sales & use taxes from any application.

www.intfox.com • 404-245-5116 TPM for Dynamics Suite Integrating Trade Promotion Management processes into Dynamics. Sell-side and Buy-side, advanced pricing, planning and execution of deals, promotions, rebates and fees, plus settlement (deductions, claims, payments). Total Dynamics Solutions, LLC

www.ariett.com • 781-826-1120 NEW: Box4Dox Cloud Automation Service for Documents & Transactions New breakthrough Windows Azure Cloud Service that automatically processes your documents & transactions - AP Invoices, contracts, expense receipts etc with zero employee involvement.

www.ariett.com • 781-826-1120 Ariett Purchase to Pay and Travel & Expense Requisition, Purchase Order Management, AP Invoice Automation with Document Manager, Expense Reporting with integrated Corporate & Personal Credit Cards, Cloud or On Premise.

DynamicPoint www.dynamicpoint.com • 562-726-4396 SharePoint Workow Solutions that Integrate with Microsoft Dynamics Custom SharePoint workows integrated with Dynamics GP, NAV and CRM.

Esker Inc www.esker.com • 800-368-5283 Document Process Automation Addressing processes like accounts payable, accounts receivable, and sales order processing, Esker solutions enable companies to automate the reception, processing and sending of documents with one platform.

Kamp-Data, Inc. www.kampdata.com • 702-948-6554 DynamicZip Manage & report nationwide sales and use taxes from within GP.

www.totaldynamicssolutions.com 612-276-5075 Enterprise Business Management Web based, integrated trade management for Microsoft Dynamics.

Time and Attendance

Workflow

Integrity Data

Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba360 Advanced Workow The ultimate solution for automating & integrating processes within GP & the enterprise. Users can deďŹ ne workows using a visual owchart interface. Approval & review tasks can be executed through GP or Web Portal.

www.u-linc.com • 217-732-3737 ext. 0203 U-LINCÂŽ, Powered By Integrity Data Workow and notiďŹ cations anytime, anywhere in Microsoft Dynamics. Works seamlessly within and across your existing system, is exible and easy to use, improving organizational performance.

Altec www.altec-inc.com • 800-997-9921 ext. 1255 doc-link Integrated Document Management Capture, workow, route & archive with doc-link, Integrated Document Management for Dynamics SL, AX, NAV & GP.

Mekorma www.mekorma.com • 888-635-6762 Mekorma MICR Check Printing The most widely-used MICR check printing software for Dynamics GP - with Secure Approval Workow. Print AP & Payroll checks on blank stock from inside Dynamics GP. Great for managing multiple checkbooks.

Business Computers Software, Inc. www.business-computers.com • 303-494-9390 Time Matrix Time Matrix is a Time Clock for Dynamics GP. It can integrate with PR, HR, RM, SOP, PA, Manf, WennSoft or Horizons. It can use a touch screen monitor, magnetic card reader, bar code scanner or ďŹ nger print reader. Joesoftware Inc. www.joesoftware.com • 780-990-0220 Penny Web-based timesheets, employee/ manager self-service for CAD payroll.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

Customer Relationship Management

Retail Management System

Point of Sale

HORIZONTAL

HORIZONTAL

DynamicsDownloads

WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 1 Dynamics GP PowerPack Over 80 Enhancements to GP, based upon customer requests. Enhances virtually every part of the GP System. Make GP more intuitive, easier to use!

JOVACO Solutions Inc. www.jovaco..com • 888-988-3535 ext. 117 JOVACO Project Suite Project accounting for professional service ďŹ rms to manage projects through web-based time & expense and resource mgmt modules. Top features: extensive reporting, multi-company & interdepartmental capabilities.


MetaďŹ le Information Systems, Inc. www.metaviewer.com • 507-286-9232 MetaViewer Paperless ERP for Microsoft Dynamics Enhance your AX, GP, NAV & SL solutions by adding integrated scanning, OCR, eInvoicing, workow, and AP/AR Automation.

PaperSavePro www.PaperSavePro.com • 877-727-3799 PaperSavePro PaperSavePro™ is a CertiďŹ ed for Microsoft Dynamics document management and electronic workow solution that eliminates inherent risks and ineďŹƒciencies associated with paper.

Northlake Partners www.TheNorthlakePartners.com • 425-773-9606 BluWare - Sales Workow Manage unique sales order workows by transaction type and site.

Services Application Service Provider/Hosting

TM

Myappsanywhere by NetStandard www.myappsanywhere.com • 888-636-HOST Premier Cloud Computing Provider Myappsanywhere provides a complete go-to-market integrated cloud solution delivering 99.999% uptime, customizations, no minimums and secure storage in its privately-owned SSAE 16 Type 2 data center facilities.

a TDS company

OneNeck IT Services www.oneneck.com • 480-315-3000 Dynamics Hosting and Managed Services Provider OneNeckŽ provides a comprehensive, exible suite of Microsoft Dynamics hosting and managed services designed to help companies improve system performance and leverage their Dynamics AX enterprise application.

Rose Business Solutions, Inc

KEY:

Axapta

Great Plains

Business Portal Development DynamicPoint www.dynamicpoint.com • 562-726-4396 Dynamics Business Portal Enhanced with SharePoint Customizations Extend the out-of-box Dynamics Portal with SharePoint Customizations.

Data Resolution, LLC www.dataresolution.net • 877-878-9108 ERP Clouds Data Resolution is dedicated to delivering private ERP cloud services branded as the partners brand. We keep all of our cloud customers optimized & working 24 hours a day, worldwide for the last 11 years.

GoIWx, Inc. www.goiwx.com • 952-258-6300 ext. 6321 Cloud Hosting Services for ERP and CRM Simplify Your Business. Cloud Hosting Services With Ultimate Flexibility.

Closing Sales a TDS company

OneNeck IT Services www.oneneck.com • 480-315-3000 InsideView Dynamics Hosting and www.insideview.com • 415-728-9300 Managed Services Provider NEW: InsideView InsideView: 2013 CODiE™ for Best Sales OneNeckŽ provides a comprehensive, exible suite of Microsoft Dynamics & Marketing Intelligence Solution. hosting and managed services designed to help companies improve system per Cloud Computing formance and leverage their Dynamics AX enterprise application. Ariett Business Solutions, Inc. www.ariett.com • 781-826-1120 NEW: Box4Dox Cloud Automation Service for Documents & Transactions New breakthrough Windows Azure Cloud Service that automatically processes your documents & transactions - AP Invoices, contracts, expense receipts etc with zero employee involvement.

Navision

Solomon

Reviora www.reviora.com • 813-344-1600 Cloud ERP hosting Cloud hosting for Dynamics ERP/CRM. Enterprise-class delivery.

Customer Relationship Management

Retail Management System

Rose Business Solutions, Inc www.mygpcloud.com • 888-794-9401 MyGPcloud myGPcloud is the ďŹ rst on-demand Microsoft Dynamics GP application. Free 30 day trial that can be set up in less than 5 minutes. Start a trial for your prospect or send them to our site and begin your trial today! Scribe Software www.scribesoft.com/online • 603-622-5109 Scribe Online Data integration for MS Dynamics CRM 2011 online, hosted and on premise.

WatServ www.watserv.com • 866-531-2598 ext. 2311 Hosting and Cloud Computing for Microsoft Dynamics ERP and CRM WatServ is one of North America's largest, most experienced providers of Cloud Computing services for Dynamics AX, Nav, GP, SL & CRM. We have the best partner programs with the highest returns. Call 866-531-2598.

Custom Development Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba Spectrum Corporation We specialize in Customization and Integration solutions for Dynamics GP using Dexterity, .NET based and the Alba360 Advanced Workow system. Blue Moon Industries www.bluemoonisv.com • 401-276-9000 Custom Development Services Fixed prices & over 11 years of experience in custom development work.

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SERVICES

www.roseasp.com • 858 794-9403 RoseASP RoseASP has been hosting Microsoft Dynamics applications since 2000. We host AX, SL, NAV, GP and CRM along with a host of ISV solutions. Great commissions for the life of the contract. We guarantee 99.5% uptime.

WatServ www.watserv.com • 866-531-2598 ext. 2311 Hosting and Cloud Computing for Microsoft Dynamics ERP and CRM WatServ is one of North America's largest, most experienced providers of Cloud Computing services for Dynamics AX, Nav, GP, SL & CRM. We have the best partner programs with the highest returns. Call 866-531-2598.


Dexterity Development Isis, Inc. www.isisinc.com • 804-762-4200 Isis Custom Development Isis provides cost eective outsourced custom development (C#, VB.NET, ASP. NET, C++) to our partners and customers worldwide at reduced rates as low as $20 per hour depending on project size and skill set required! KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 Custom Development We are a certiďŹ ed .Net and Dexterity development group with over 13 years experience. Provide us with your requirements for a free estimate. Sierra Workforce Solutions www.sierraws.com • 800-822-0973 Sierra Workforce Solutions Time & labor management solutions optimizing productivity and data integration for payroll, HR & job costing using biometrics, badge, WEB or PC based time clocks. Includes employee manager self service. WilloWare, Inc. www.willoware.com • 888-339-4556 ext. 2 NEW: WilloWare Custom Development Fixed bid customization developed to the same high standards as our popular ISV products, including on-line help and detailed documentation.

Data Services

Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba Spectrum Corporation We specialize in Customization and Integration solutions for Dynamics GP using Dexterity, .NET based and the Alba360 Advanced Workow system.

Business Computers Software, Inc. www.business-computers.com • 303-494-9390 Time Matrix Time Matrix is a Time Clock for Dynamics GP. It can integrate with PR, HR, RM, SOP, PA, Manf, WennSoft or Horizons. It can use a touch screen monitor, magnetic card reader, bar code scanner or ďŹ nger print reader. DexPros www.dexpros.com • 623-535-9216 Microsoft Dynamics GP Development Professionally designed & developed enhancements/integrations/upgrades and support by experienced Dexterity/ SQL/.NET/VB developers. KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 Development - Microsoft Dynamics GP 13 yrs developing GP customizations (Dexterity, .Net), Source Code Developers, Sub-contractor rates to other resellers.

Email Marketing The Partner Marketing Group D&B (Dun & Bradstreet) www.dnb.com/crmug • 952-393-3773 NEW: D&B360 for Microsoft Dynamics D&B360 integrates with Dynamics CRM, giving users access to continually updated business data on 215M+ companies and 100M+ professional contacts, and includes real-time feeds from LinkedIn, Twitter, and others.

SERVICES

www.dnb.com/crmug • 952-393-3773 NEW: D&B360 for Microsoft Dynamics D&B360 integrates with Dynamics CRM, giving users access to continually updated business data on 215M+ companies and 100M+ professional contacts, and includes real-time feeds from LinkedIn, Twitter, and others.

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D&B (Dun & Bradstreet)

Axapta

Graphic Design Services

www.davidswang.com • 701-412-7572 David Swang Design Logos, brochures, ads, direct mail, sales sheets, newsletters, banners.

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www.thepartnermarketinggroup.com 605-574-9432 E-Mail Content and Services Get access 24x7 to an online library full of unique newsletter content or elect the full-service options to nurture your pipeline of leads.

Integrity Data www.integrity-data.com 217-732-3737 ext. 0203 HR & Payroll Enhancements for Dynamics GP We can implement the entire GP solution or only certain components. We also oer a variety of customization and training services.

Navision

SPRING 2013 | THEPARTNERCHANNEL.COM

Solomon

Sierra Workforce Solutions

The Partner Marketing Group

www.sierraws.com • 800-822-0973 Sierra Workforce Solutions Time & labor management solutions optimizing productivity and data integration for payroll, HR & job costing using biometrics, badge, WEB or PC based time clocks. Includes employee manager self service.

Implementation Services Armanino www.amllp.com/microsoft-dynamics 925-790-2600 NEW: Armanino A Gold CertiďŹ ed ERP/CRM Partner, we provide award-winning implementation and support for Dynamics to meet your industry-speciďŹ c needs.

www.thepartnermarketinggroup.com 605-574-9432 Microsoft Approved Vendor for Dynamics Marketing Consulting From strategic marketing plan development to the critical daily execution, this Microsoft experienced team can help ďŹ ll your sales pipeline. Tornado Marketing, Inc. www.tornado-marketing.com • 608-213-0377 Marketing Consulting Tornado Marketing oers high-impact, highly eective marketing consulting. 10+ years in the channel. Websites. SEO. Copywriting.

Market Research D&B (Dun & Bradstreet)

CLIENT STRATEGY GROUP

Client Strategy Group www.csgax.com • 216-524-2574 Dynamics AX Done Right! CSG has proven expertise in: AX Performance Tuning, Business Intelligence, and AX 2012 Upgrades. Sierra Workforce Solutions www.sierraws.com • 800-822-0973 Sierra Workforce Solutions Time & labor management solutions optimizing productivity and data integration for payroll, HR & job costing using biometrics, badge, WEB or PC based time clocks. Includes employee manager self service.

Managed Services

www.dnb.com/crmug • 952-393-3773 NEW: D&B360 for Microsoft Dynamics D&B360 integrates with Dynamics CRM, giving users access to continually updated business data on 215M+ companies and 100M+ professional contacts, and includes real-time feeds from LinkedIn, Twitter, and others.

Member Organizations Dynamic Communities www.dynamiccommunities.com • 877-324-8880 Microsoft Dynamics User Groups - AXUG, CRMUG, GPUG, NAVUG The User Groups are independent communities that empower Microsoft Dynamics users to connect, learn and share experiences to improve their use of and ROI on their solution. User & Partner memberships are available.

a TDS company

OneNeck IT Services www.oneneck.com • 480-315-3000 Dynamics Hosting and Managed Services Provider OneNeckŽ provides a comprehensive, exible suite of Microsoft Dynamics hosting and managed services designed to help companies improve system performance and leverage their Dynamics AX enterprise application.

Marketing Planning & Services Looking Glass Marketing www.lookingglassmarketing.com 614-453-5927 Cost-eective Marketing Solutions for Microsoft Dynamics Partners Award-winning outsourced marketing services including lead generation, nurture marketing, email marketing, web design/SEO, content development.

Customer Relationship Management

Retail Management System

.NET Development Alba Spectrum Corporation www.albaspectrum.com • 773-384-9264 Alba Spectrum Corporation We specialize in Customization and Integration solutions for Dynamics GP using Dexterity, .NET based and the Alba360 Advanced Workow system. Isis, Inc. www.isisinc.com • 804-762-4200 Isis .NET Development Isis provides cost eective outsourced .NET development (C#, VB.NET, ASP.NET, C++) to our partners and customers worldwide at reduced rates as low as $20 per hour depending on project size and skill set required! KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 Development - Microsoft Dynamics GP 13 yrs developing GP customizations (Dexterity, .Net), Source Code Developers, Sub-contractor rates to other resellers.

Point of Sale


Partner Channel Development Services

Sales Tax Management Service

Avalara, Inc.

AIM International www.aimcorpinternational.com • 425-208-5430 Partner Channel Development We specialize in building Dynamics vertical partner channels to expand market reach, win more customers, build a global brand. Download our guide.

Partner Support Service

www.avalara.com • 877-780-4848 AvaTax for Sales Tax Automation Automate and eliminate the complexity of sales tax management with AvaTax. A cloud-based sales and use tax calculation, exemption certiďŹ cate management, ďŹ lling and remittance solution for Microsoft Dynamics.

SharePoint Development

Plumbline Consulting, LLC. www.PlumblineConsulting.com • 419-581-2300 Partner Support Services Leverage our Partner Support Services, including Support, Custom Development & Implementation Assistance to expand your oerings. 25+ yrs.

Recruitment Services

AIM International www.aimcorpinternational.com • 425-208-5430 Partner Channel Development We specialize in building Dynamics vertical partner channels to expand market reach, win more customers, build a global brand. Download our guide.

Referral Marketing Leading Results

Armanino www.amllp.com/microsoft-dynamics 925-790-2600 NEW: Armanino A Gold CertiďŹ ed ERP/CRM Partner, we provide award-winning implementation and support for Dynamics to meet your industry-speciďŹ c needs. DynamicPoint www.dynamicpoint.com • 562-726-4396 Your Source Exclusively for Microsoft Dynamics & SharePoint Integration Portals, Business Automation & Custom Products integrated with Dynamics.

Social Media The Partner Marketing Group www.thepartnermarketinggroup.com 732-237-8795 NEW: Buttery Publisher Join Dynamics partners on Buttery, a publishing & lead capture platform that makes your social, blog & newsletter marketing more eective!

www.LeadingResults.com 888-717-1715 ext. 525 Referral Marketing Success Referrals don’t just happen – you create the environment for success. Let us show you how to make that happen.

Software Development Consulting

Upgrades

Isis, Inc. www.isisinc.com • 804-762-4200 Isis Consulting Isis provides cost eective outsourced software consulting to design, build, & test the software your clients need worldwide at reduced rates as low as $20 per hour depending on project size and skill set required! KTL Solutions, Inc. www.ktlsolutions.com • 866-960-0001 Development - Microsoft Dynamics GP 13 yrs developing GP customizations (Dexterity, .Net), Source Code Developers, Sub-contractor rates to other resellers. United ERP, LLC www.unitederp.com • 201-567-6315 Royalty Accounting Software AXIP monitors your Royalty Lifecycle from contracts, product dvlpmt approvals, automatic royalty calculations, compliance checking w/audit tracking, automated statement reporting, forecasting & business intelligence.

Training Accolade Publications, Inc. www.accoladepublications.com • 321-206-4690 Training Manuals User and Training Manuals for MS Dynamics GP, AX, SL, NAV, and CRM. Professionally Written--User Readable from Your Dynamics Education Experts. Martin & Associates www.martinandassoc.com 513-772-7284 ext. 118 GP, CRM, and FRx Training Hands on training at our Cincinnati location. GP classes include Financials and Supply Chain. CRM classes are Sales, Marketing and Service. We also oer a two day FRx class. See website for schedule.

Armanino www.amllp.com/microsoft-dynamics 925-790-2600 NEW: Armanino A Gold CertiďŹ ed ERP/CRM Partner, we provide award-winning implementation and support for Dynamics to meet your industry-speciďŹ c needs.

CLIENT STRATEGY GROUP

Client Strategy Group www.csgax.com • 216-524-2574 Dynamics AX Done Right! CSG has proven expertise in: AX Performance Tuning, Business Intelligence, and AX 2012 Upgrades.

Web Development Leading Results www.LeadingResults.com 888-717-1715 ext. 525 Inbound Marketing - Hubspot Web Development Make your website WORK FOR you. Hubspot is the premier inbound marketing tool. As a certiďŹ ed partner we know what works to drive in-bound leads.

Writing/Documentation Services All Abuzz, LLC www.allabuzz.net • 303-956-9677 NEW:All Abuzz Business Writing & Marketing Sales Literature, Web Content & Consulting. Bring in new business with powerful, eective, copy. Together, we'll make your words work! The Partner Marketing Group www.thepartnermarketinggroup.com 605-574-9432 Blogs, Case Studies, Infographics, Websites Use 'content marketing' to build your brand and drive prospects into your sales pipeline.

SERVICES

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Point of Sale THEPARTNERCHANNEL.COM | SPRING 2013

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